Sei sulla pagina 1di 1


Plot X, XXXX XXXXX Street, Victoria Island, Lagos.

May 5, 2016.
Xxxx xxxx
Xxxx xxxxxx,
Xxx xxxxx xxxx,

Attn: The Branch Manager

Dear Sir/Madam
Complaint over bank charges served on May 3rd, 2016
Account number: 3xxxxxxxxxx2
I am writing to complain about the unexplained, unauthorized and erroneous
bank charges applied to my bank account on May 3, 2016 to the tune of
N85,477.65 with the label account maintenance fee and the corresponding
VAT charges of N4273.88. I am unhappy that these charges have been
applied to my account after previous charges have been made on every
transaction on the account. I therefore write to register my complaint in this
letter and request that you reverse the said charges made on May 3, 2016
which total is N89, 751.53 back to my account.
I would appreciate your quick attention in resolving this matter and I look
forward to receiving your positive action and response to this letter within
the period stipulated by the CBN.
Yours faithfully,