SLA (Service Level Agreement) Partner

M3
Material on
Site

2 CD

Database Upload
to Cronos tool

M5
Connected

2 CD

Lock Value

M6
Integrated

3 CD

Stability Period

If work delay, please scanned email of the signed WCTR to sofia.noviani@nsn.com for LD calculation and Debit Note issuance.

M7
On Air

21 CD

Site + 1st tier

Acceptance

QC
Acceptance

WORK COMPLETION TIME REPORT (WCTR)

Name of Partner
Project / (HOT / HOG)
Site ID / Site Name
PO Number / Scope
Region

:
: Telkomsel / HOG100089999
:
: 22222222/ NPO
:

On this day, _______________ date ________, _____________, 2011, the work at project location as above mentioned
has been completed by the respective partner.
Work Completion :
Standard Lead Time
Work was started on (Material on Site)
Work was completed on (QC Acceptance)
KOR Star date
KOR Close date

:
:
:
:
:

28 calendar days
1-Jan-13
30-Jan-13
3-Jan-13
5-Jan-13

Delay / Accelaration

-1 calendar days

:
:
:
:
:

2 calendar days
calendar days
calendar days
calendar days
calendar days

NPO

Reason of work delay

1 QC approved to QC sign delay
2
3
4
5
Total Reason of work delay

2 calendar days

Total Delay / Acceleration

-3 calendar days

LD Applied

p 5% for 1-7 days of work delay

p 10% for 8-14 days of work delay
p 15% for 15-21 days of work delay
p 20% for delay longer than 21 days

This WCTR is made completely and truthfully and released to serve its appropriate purpose. Delay of work is subject to
penalty (LD) according to the subcontract, clause 4.8
PT. Nokia Siemens Networks

[Name of Partner]

Name:
NPO Specialist
Mobile:

Name:
Project Manager
Mobile:

Name:
Regional Project Manager
Mobile:
If work delay, please scanned email of the signed WCTR to sofia.noviani@nsn.com for LD calculation and Debit Note issuance.

on as above mentioned

ndar days

ndar days

ndar days
ndar days
ndar days
ndar days
ndar days

ndar days

ndar days

y of work is subject to

ssuance.

Applying LD for Work Delay

Liquidated Damages (LD) is calculated in percentage from total PO value u

to 20%. A week is defined as 7 calendar days and percentage is applied
according to the below :
5% LD applied for 1-7 days of work delay
10% LD applied for 8-14 days of work delay
15% LD applied for 15-21 days of work delay
20% LD applied for delay longer than 21 days

m total PO value up
tage is applied

No
1
2
3
4
5
6
7

Standard Reasons of Delay (Non Pegasus)

Community Issues
PLN Issues (Connection/Update/Genset)
Delay in obtaining Telkom permit
Alarm 3rd party/TSEL (non NSN scope)
Waiting alarm trouble shooting (Non Pegasus)
Problem at Cronos tool
Force Majeure

SoW No
1
2
3
4
5
6
7
8
TI & NPO

NPO

SoW

9
10
11
12
13
14
15
16
17
18
19
20

Standard Reasons of Delay (Pegasus)

Tower load (strengthening tower) / SDA
Space BTS not available
Community issues
PLN Issues (Connection/Update/Genset)
Delay in obtaining Telkom permit
Transmission issues (installation/upgrade)
PCMB full / not available
Late installation/incomplete installation Power
Supply by other vendor
Equipment not available
Lack/unmatch materials
Access problem
Late site RFI, CME by other vendor
Late site RFI, CME by NSN
Late permit for consortium site
Late ARQ approval
Late installation CME expansion by NSN
Change of request by NSN/TSEL
Waiting alarm trouble shooting (Non Pegasus)
Problem at Cronos tool
Force Majeure