Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Canon
REVISION 0
DEC. 2001
QY8-1379-000
COPYRIGHT 2001 CANON INC. CANON S900/S820/S750/S520 1201 GR 0.30-0 PRINTED IN JAPAN (IMPRIME AU JAPON)
122001 GR 0.30-0
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products are sold. For
this reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual could include technical inaccuracies or typographical errors due to improvements or
changes in the products. When changes occur in applicable products or in the content of this manual,
Canon will release technical information as the need arises. In the event of major changes in the
contents of this manual over a long or short period, Canon will issue a new edition of this manual
The following paragraph does not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the
individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied, reproduced or translated into another language, in whole or in part, without the written consent
of Canon Inc., except in the case of internal business use.
This manual has been produced on an Apple Power Macintosh Power Macintosh 7300/180
computer and Apple LaserWriter II NTX-J laser beam printer; printing films were printed on
Agfa SelectSet Avantra 25. All page layout and illustration data was saved on a YANO 640MO
drive system using NJ 640MO and Mitsubishi MR230MI discs.
Logos and illustrations were created with MACROMEDIA FREEHAND 7.0J. All documents and
page layouts were created with QuarkXPress 3.3 Japanese version.
Product
Specifications
Technical
Reference
Troubleshooting
Part 2: Troubleshooting
A guide to troubleshooting the product and identifying parts needing replacement.
Troubleshooting solutions are listed according to the error indications displayed by the
status indicator and by problem descriptions.
Appendix
Part 4: Appendix
Pin configurations.
Disassembly and reassembly procedures are not fully covered in this manual.
Refer to the illustrations in the separate Parts Catalog as well.
1
1
1
2
2
2
3
3
4
4
4
5
6
6
7
1- 9
1- 9
1- 9
1 -10
1 -10
1 -10
1 -11
1 -11
1 -12
1 -12
1 -12
1 -12
1 -13
1 -13
1 -14
1 -15
1 -15
1 -15
1 -16
1 -16
1 -16
1 -16
1 -17
1 -18
1 -18
1 -18
1 -18
1 -19
1 -19
1 -20
II
Page
1 -21
1 -21
1 -21
1 -22
1 -22
1 -22
1 -22
1 -23
1 -23
1 -23
1 -23
1 -23
1 -23
1 -23
1 -24
(S520)
1. PRODUCT OVERVIEW
1.1 Product Overview
1.2 Special Features
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
2.1.2 Printer service life
2.1.3 Print head service life
2.2 Paper Specifications
2.2.1 Paper sizes and weights
2.2.2 Paper types and settings
2.2.3 Printable area
2.3 Print Head Specifications
2.4 Printer and Scanner Drivers
3. PRODUCT CODE LIST
Part 2: TROUBLESHOOTING
2- 1
2- 1
2- 1
2- 2
2- 2
2- 2
2- 4
2- 5
2- 5
2- 6
2- 9
2 -10
2 -13
2 -13
2 -13
2 -13
2 -13
2 -14
2 -15
2 -15
2 -16
2 -16
2 -17
2 -17
2 -18
2 -18
2 -19
2 -20
2 -20
2 -20
2 -21
2 -22
2 -24
2 -25
1. PRINTER OPERATION
1.1 Printer Operation
1.2 Status Indicator
1.3 Simple Printer Operations
1.3.1 Cleaning operation
1.3.2 Printing the nozzle check pattern
1.3.3 Roller cleaning operation
2. SERVICING
2.1 Before Troubleshooting
2.2 Detectable Problems from System Start to Exit
2.3 Troubleshooting Problems
2.4 Troubleshooting Error Indications
3. DISASSEMBLY AND REASSEMBLY
3.1 Cautions for Disassembly and Reassembly
3.1.1 Cautions against ink stains (ink path/ink mist)
3.1.2 Damage due to static electricity
3.1.3 Deformation of spur tips
3.2 Exploded View
3.3 Disassembly and Reassembly
3.3.1 Carriage lock release
3.3.2 Removing and installing tap screws
3.3.3 Installing and removing the timing slit strip
3.3.4 Handling the encoder film
3.3.5 Removing and installing the logic board
3.3.6 Removal of red screws prohibited
3.3.7 Installing the logic board cover
3.3.8 Installing the control ROM cover
4. ADJUSTMENTS AND SETTINGS AFTER DISASSEMBLY AND
REASSEMBLY, AND CONFIRMATION OF OPERATION
4.1 Adjustments and Settings after Disassembly and Reassembly
4.1.1 Items for adjustment (per necessity/locations/tools)
4.1.2 If EEPROM settings adjustment is necessary
4.1.3 Print head position adjustment
4.1.4 Print head seam stripe adjustment (S750)
4.1.5 Grease Application
III
Page
2 -26
2 -27
2 -27
2 -28
2 -28
2 -28
2 -28
2 -29
2 -29
2 -30
2 -32
2 -34
2 -34
2
2
2
2
3
5
1. NEW TECHNOLOGY
1.1 Borderless printing
1.1.1 Borderless printing limitations
1.2 Quiet Mode
1.2.1 Quiet mode limitations
1.3 Remaining-ink amount detection (S900/S820)
1.3.1 Limitations when using the remaining-ink amount detection function
2. CLEANING MODES AND INK PURGE AMOUNTS
3. PRINT MODES
Part 4: APPENDIX
4444-
1
1
4
5
4- 6
4- 6
4- 9
4 -10
4 -11
4 -11
4 -14
4 -15
4 -16
4 -16
4 -19
4 -20
4 -21
(S900)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
(S820)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
(S750)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
(S520)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
2.PROBLEMS LEFT REMAINING
IV
1
3
3
5
1- 9
1 -12
1 -15
1 -18
1 -21
1111-
1
2
3
4
1- 5
1- 6
1- 7
1- 8
1- 9
Part 2: TROUBLESHOOTING
2- 1
2- 3
2 -14
2 -15
2 -16
2 -17
2 -18
2 -18
2 -19
2 -22
2 -24
2 -25
2 -30
2 -32
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
2- 1
2- 2
2- 3
2- 4
2- 5
2- 6
2- 7
2- 8
2- 9
2 -10
2 -11
2 -12
2 -13
2 -14
Operation Panel
Nozzle Check Pattern Printout
Exploded View
Carriage Lock Release
Timing Slit Strip
Short-Circuiting the Capacitors
Do not Remove the Red Screws
Installing the Logic Board Cover
Installing the ROM Cover
Print Position Alignment Pattern
Seam Stripe Adjustment Pattern
Grease application
Service/Factory Test Printout (Sample)
EEPROM Information Printout (Sample)
Figure 3 - 1
Part 4: APPENDIX
4- 1
4- 4
4- 6
4- 6
4- 9
4 -10
4 -11
4 -14
4 -15
4 -16
4 -19
4 -20
(S900)
Figure
Figure
Figure
(S820)
Figure
Figure
Figure
(S750)
Figure
Figure
Figure
(S520)
Figure
Figure
Figure
4- 1
4- 2
4- 3
Logic Board
Carriage Board
Print Head
4- 4
4- 5
4- 6
Logic Board
Carriage Board
Print Head
4- 7
4- 8
4- 9
Logic Board
Carriage Board
Print Head
4 -10
4 -11
4 -12
Logic Board
Carriage Board
Print Head
1 -24
(S900)
Table
(S820)
Table
(S750)
Table
(S520)
Table
2 -10
2 -21
Table
Table
1- 7
1 -14
1 -20
1- 1
1- 2
1- 3
1- 4
Part 2: TROUBLESHOOTING
2- 1
2- 2
ERROR INDICATIONS
EEPROM SETTINGS WHEN REPLACING THE INK ABSORBER
Table
Table
3- 1
3- 2
CLEANING MODES
PRINT MODES
VI
Part 1
PRODUCT
SPECIFICATIONS
Page
Page
1
1
1
2
2
4
6
6
7
(S900)
1. PRODUCT OVERVIEW
1.1 Product Overview
1.2 Special Features
2. SPECIFICATIONS
2.1 Printer Specifications
2.2 Paper Specifications
2.3 Print Head Specifications
2.4 Printer and Scanner Drivers
3. PRODUCT CODE LIST
1 -15
1 -15
1 -15
1 -16
1 -16
1 -18
1 -19
1 -19
1 -20
(S750)
1. PRODUCT OVERVIEW
1.1 Product Overview
1.2 Special Features
2. SPECIFICATIONS
2.1 Printer Specifications
2.2 Paper Specifications
2.3 Print Head Specifications
2.4 Printer and Scanner Drivers
3. PRODUCT CODE LIST
1- 9
1- 9
1- 9
1 -10
1 -10
1 -12
1 -13
1 -13
1 -14
(S820)
1. PRODUCT OVERVIEW
1.1 Product Overview
1.2 Special Features
2. SPECIFICATIONS
2.1 Printer Specifications
2.2 Paper Specifications
2.3 Print Head Specifications
2.4 Printer and Scanner Drivers
3. PRODUCT CODE LIST
1 -21
1 -21
1 -21
1 -22
1 -22
1 -23
1 -23
1 -23
1 -24
(S520)
1. PRODUCT OVERVIEW
1.1 Product Overview
1.2 Special Features
2. SPECIFICATIONS
2.1 Printer Specifications
2.2 Paper Specifications
2.3 Print Head Specifications
2.4 Printer and Scanner Drivers
3. PRODUCT CODE LIST
111111111-
S900
I. PRODUCT OVERVIEW
1.1 Product Overview
Printer (Front)
Print head
Product
Specifications
S900
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Type
Paper Feed System
Resolution
Throughput
1-2
S900
2.1.2 Printer service life
Whichever comes first:
(1) A total of 10,000 pages printed at 7.5% duty per color.
(2) 5 years of use.
1-3
Product
Specifications
S900
Size
Plain paper
High-quality paper
Photo glossy paper
Professional Photo
paper
HR-101
GP-301
PR-101
PR-101L
PR-101 2L
PR-101 4x6
Glossy photo film
HG-201
Transparency
CF-102
Banner paper
-T-shirt transfer
TR-201
Mouse pad
MK-101
Glossy postcard
KH-201
Photo glossy postcard FM-101
Japan Post Office
--postcard
Japan Post Office
--postcard for ink jet
printing
Professional photo
PH-101
postcard
Envelope
COM#10
DL-size
No. 4
No. 6
Professional photo
PC-101 L
card
PC-101 2L
PC-101 D
PC-101 W
PC101 S
PC-101 C
Method
Auto
Auto
Auto
Auto
Capacity
Less than 10 mm
Approx. 80 sheets
10 sheets
1 sheet
89 mm 127 mm
127 mm 178 mm
101.6 mm 152.4 mm
A4/LTR
A4/LTR
A4/LTR
A4/LTR
--148 mm 100 mm
119 mm 216 mm
100 mm 148 mm
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
20 sheets
10 sheets
20 sheets
1 sheet
Less than
1 sheet
1 sheet
1 sheet
Less than
Less than
Less than
100 mm 148 mm
Auto
100 mm 148 mm
Auto
105 mm 241 mm
110 mm 220 mm
105 mm 235 mm
98 mm 190 mm
101.6 mm 190.5 mm
183 mm 210 mm
210 mm 310 mm
210 mm 310 mm
119 mm 216mm
Perforated phonecard size
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Auto
Less
Less
Less
Less
Less
Less
Less
Less
Less
Less
A4/B5/A5/LTR/LGL
A4/LTR
A4/LTR
A4/LTR
than
than
than
than
than
than
than
than
than
than
30 sheets
20 sheets
20 sheets
40 sheets
10
10
10
10
20
10
10
10
20
20
envelopes
envelopes
envelopes
envelopes
sheets
sheets
sheets
sheets
sheets
sheets
: Borderless printing is possible with this paper (plain paper, A4/LTR size only).
1-4
S900
2.2.3 Printable area
A4, B5, A5
Letter, legal
33.0 mm
3.0 mm
1.5
24.0 mm
5.0 mm
33.0 mm
24.0 mm
5.0 mm
3.4 mm
1.5*1
3.4 mm
1.5
mm
( 6.4
)
1.5
6.4 mm
1.5
3.0 mm
3.0
3.0 mm
1.5
33.0 mm
24.0 mm
5.0 mm
24.0 mm
3.4 mm
1.5
mm
( 3.4
1.5 )
3.4 mm
1.5
mm
( 3.4
1.5 )
1-5
Recommended
printing area:
Printable area:
Product
Specifications
Paper-feeding direction
3.0 mm
1.5*1
S900
Configuration
Print Head
Ink Colors
Ink Tank
Head Weight
Ink Tank Weight (Net)
Supply method
Print Head
6 color integrated head, detachable ink tanks for each color
512 x 6 nozzles
BCI-6Bk, C, M, Y, PC, PM
6 separate ink tanks by color
Approx. 80 g (not including ink)
11 g
Service parts (not including ink tanks)
1-6
S900
Item
Printer
Print head*1
Ink tank
---
---
Black
Cyan
Magenta
Yellow
PC
PM
Designation
Canon Bubble Jet
Printer S900
Product Code
6873A0XXAA
QY6-0039
BCI-6BK
BCI-6C
BCI-6M
BCI-6Y
BCI-6PC Photo
BCI-6PM Photo
4705A00XAA
4706A00XAA
4707A00XAA
4708A00XAA
4709A00XAA
4710A00XAA
Destination
Substitute 'XX' with
the following country
codes
01: USA
02: CAN
03: Latin LV
04: Latin HV
05: EUR
06: GER
07: FRN
08: ASIA HV
09: AUST
10: KRN
11: UK
12: JPN
13: TW
14: HK
15: CHN
Substitute 'X' with
the following country
codes
1: JPN
2: EUR
3: AMR
4: ASIA/OCN
1-7
Product
Specifications
S900
1-8
S820
I. PRODUCT OVERVIEW
1.1 Product Overview
"Ultra-High Image Quality Photo Printer"
Print head
Printer (Front)
1-9
Product
Specifications
S820
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Type
Paper Feed System
Resolution
Throughput
1-10
S820
2.1.2 Printer service life
Whichever comes first:
(1) A total of 10,000 pages printed at 7.5% duty per color.
(2) 5 years of use.
1-11
Product
Specifications
S820
Letter, legal
Paper-feeding direction
3.0 mm
1.5*1
30.5 mm
3.0 mm
1.5
21.5 mm
5.0 mm
30.5 mm
21.5 mm
5.0 mm
mm
( 6.4
)
1.5
6.4 mm
1.5
mm
( 3.4
)
1.5
3.4 mm
1.5*1
3.0 mm
3.0
3.0 mm
1.5
30.5 mm
21.5 mm
5.0 mm
21.5 mm
3.4 mm
1.5
mm
( 3.4
1.5 )
3.4 mm
1.5
mm
( 3.4
1.5 )
1-12
Recommended
printing area:
Printable area:
S820
2.3 Print Head Specifications
Print Head
6 color integrated head, detachable ink tanks for each color
256 x 6 nozzles
BCI-6Bk, C, M, Y, PC, PM
6 separate ink tanks by color
Approx. 80 g (not including ink)
11 g
Service parts (not including ink tanks)
1-13
Product
Specifications
Configuration
Print Head
Ink Colors
Ink Tank
Head Weight
Ink Tank Weight (Net)
Supply method
S820
Print head*1
Ink tank
---
---
Black
Cyan
Magenta
Yellow
PC
PM
Designation
Canon Bubble Jet
Printer S820
Product Code
6859A0XXAA
QY6-0040
BCI-6BK
BCI-6C
BCI-6M
BCI-6Y
BCI-6PC Photo
BCI-6PM Photo
4705A00XAA
4706A00XAA
4707A00XAA
4708A00XAA
4709A00XAA
4710A00XAA
Destination
Substitute 'XX' with
the following country
codes
01: USA
02: CAN
03: Latin LV
04: Latin HV
05: EUR
06: GER
07: FRN
08: ASIA HV
09: AUST
10: KRN
11: UK
12: JPN
13: TW
14: HK
15: CHN
Substitute 'X' with
the following country
codes
1: JPN
2: EUR
3: AMR
4: ASIA/OCN
1-14
S750
I. PRODUCT OVERVIEW
1.1 Product Overview
Printer (Front)
Print head
Product
Specifications
S750
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Type
Paper Feed System
Resolution
Throughput
1-16
S750
2.1.3 Print head service life
1: Print duty:
2: Print duty:
:
:
1-17
Product
Specifications
S750
Letter, legal
Paper-feeding direction
3.0 mm
1.5*1
33.0 mm
3.0 mm
1.5
26.5 mm
5.0 mm
33.0 mm
26.5 mm
5.0 mm
6.4 mm
1.5
mm
( 3.4
)
1.5
3.4 mm
1.5*1
mm
( 6.4
)
1.5
3.0 mm
3.0
3.0 mm
1.5
5.0 mm
24.0 mm
3.4 mm
2.0
mm
( 3.4
2.0 )
3.4 mm
1.5
mm
(3.4
1.5 )
1-18
Recommended
printing area:
Printable area:
S750
2.3 Print Head Specifications
Ink Colors
Ink Tank
Ink Tank Weight (Net)
Supply method
1-19
Product
Specifications
Configuration
Print Head
Print Head
Integrated head, detachable ink tanks for black and color (C, M, Y)
Black: 320 nozzles in 2 vertical columns
Color: 256 nozzles in 2 vertical columns per color
Pigment Bk, Dye C, M, Y
BC-3eBk, BCI-3eC, BCI-3eM, BCI-3eY
Black: 32 g Color (C, M, Y): 11 g
Service parts (not including ink tanks)
S750
Print head*1
Ink tank
---
---
Black
Cyan
Magenta
Yellow
Designation
Canon Bubble Jet
Printer S750
Product Code
7290A0XXAA
QY6-0041
BCI-3eBK
BCI-3eC
BCI-3eM
BCI-3eY
4479A00XAA
4480A00XAA
4481A00XAA
4482A00XAA
Destination
Substitute 'XX' with
the following country
codes
01: USA
02: CAN
03: Latin LV
04: Latin HV
05: EUR
06: GER
07: FRN
08: ASIA HV
09: AUST
10: KRN
11: UK
12: JPN
13: TW
14: HK
15: CHN
Substitute 'X' with
the following country
codes
1: JPN
2: EUR
3: AMR
4: ASIA/OCN
1-20
S520
I. PRODUCT OVERVIEW
1.1 Product Overview
Printer (Front)
Print head
Product
Specifications
S520
2. SPECIFICATIONS
2.1 Printer Specifications
2.1.1 Printer specifications
Type
Paper Feed System
Resolution
Throughput
1-22
S520
2.1.3 Print head service life
1: Print duty:
2: Print duty:
:
:
1-23
Product
Specifications
S520
Print head*1
Ink tank
---
---
Black
Cyan
Magenta
Yellow
Designation
Canon Bubble Jet
Printer S520
Product Code
7100A0XXAA
QY6-0034
BCI-3eBK
BCI-3eC
BCI-3eM
BCI-3eY
4479A00XAA
4480A00XAA
4481A00XAA
4482A00XAA
Destination
Substitute 'XX' with
the following country
codes
01: USA
02: CAN
03: Latin LV
04: Latin HV
05: EUR
06: GER
07: FRN
08: ASIA HV
09: AUST
10: KRN
11: UK
12: JPN
13: TW
14: HK
15: CHN
Substitute 'X' with
the following country
codes
1: JPN
2: EUR
3: AMR
4: ASIA/OCN
1-24
Part 2
TROUBLESHOOTING
Page
2- 1
2- 1
2- 1
2- 2
2- 5
2- 5
2- 6
2- 9
2 -10
2 -13
2 -13
2 -14
2 -15
2 -20
2 -20
2 -26
2 -27
2 -27
2 -28
2 -28
2 -28
2 -28
2 -29
2 -29
2 -30
2 -32
2 -34
2 -35
1. PRINTER OPERATION
1.1 Printer Operation
1.2 Status Indicator
1.3 Simple Printer Operations
2. SERVICING
2.1 Before Troubleshooting
2.2 Detectable Problems from System Start to Exit
2.3 Troubleshooting Problems
2.4 Troubleshooting Error Indications
3. DISASSEMBLY AND REASSEMBLY
3.1 Cautions for Disassembly and Reassembly
3.2 Exploded View
3.3 Disassembly and Reassembly
4. ADJUSTMENTS AND SETTINGS AFTER DISASSEMBLY AND
REASSEMBLY, AND CONFIRMATION OF OPERATION
4.1 Adjustment and Settings after Disassembly and Reassembly
4.2 Confirmation method
5. TRANSPORTING THE PRINTER
5.1 Procedure
6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS
6.1 Periodic Parts Replacement
6.2 Periodic Inspection
6.3 Tool List
7. SERVICE-RELATED FEATURES
7.1 Service Mode Operations
7.2 Test Printout
7.3 Printing the EEPROM Information
7.4 Resetting the EEPROM
7.5 Waste-ink counter settings (S900/S820)
Part 2: Troubleshooting
1. PRINTER OPERATION
You can operate the printer either by itself or with a computer. Both methods are
explained below.
POWER button
Turns the printer ON/OFF
and cancels test printing.
RESUME button
Cancels printing operation or an error.
Cleaning and the nozzle check pattern can be selected
by the number of blinks of the indicator.
Status
Power ON
Power ON in progress, power OFF in progress, resume
operation in progress, cleaning in progress, test printing in
progress, front cover open, printing in progress
Power OFF
Status
The number of blinks differs depending on the error.
See page 2-10 for details.
The indicator blinks differently according to error.
See page 2-11 for details.
2-1
Part 2: Troubleshooting
Remarks
--Load a sheet of paper A4 size or
larger
Load either no paper or A4
No function
To stop printing of the test pattern midway, press the POWER button.
Printing will stop and the paper will be ejected. The printer will remain on.
If the problem persists even after conducting cleaning three times, perform
Deep Cleaning from the driver utilities. If that still does not resolve the
problem, replace the print head.
2-2
Part 2: Troubleshooting
2-3
Troubleshooting
Part 2: Troubleshooting
2-4
Part 2: Troubleshooting
2. SERVICING
2.1 Before Troubleshooting
Before troubleshooting, check the following and see if any of the problems you are
experiencing can be fixed.
Problem
The printer does not
operate at all.
2-5
Troubleshooting
Solution
Probable Cause
The power outlet is not supplying Connect the AC cord to a power
outlet which supplies the
the required voltage.
required voltage.
Check that the power cord is
The power cord is not properly
connected to the printer or power connected properly.
outlet.
An internal plug is disconnected. Disconnect and reconnect the plug.
Paper feeding does
Recommended paper is not being Use only recommended paper.
not work.
used.
Remove the foreign matter.
There is foreign matter in the
paper feed section (sheet feeder,
pinch roller, LF roller, platen,
spurs).
Clean the Print Head.
The Print Head needs cleaning.
Printing does not
Replace the ink cartridge.
The ink cartridge is empty.
take place
Replace the cartridge, if the
The Print Head has not been
problem still persists after cleaning.
used for a prolonged period.
Make sure the ink tanks are
The ink tanks are not properly
properly seated.
seated.
Stripes appear in the Print head alignment has not
Perform print head alignment.
printout
(See page 2-22)
been performed.
Color tones are
Make sure the ink tanks are
The ink tanks are not properly
incorrect
properly seated, perform cleaning
seated, cleaning has not been
performed.
Part 2: Troubleshooting
AC power connection
OK?
No
Yes
Orange lamp
lights
RAM error
EEPROM check
Checksum
S520/S750 only
Power ON
Sensor power ON
RAM error
VSEN ON
S820/S900 only
Interrupt error
detection starts
Abnormal internal
temperature error
Head presence
detection
Paper feed encoder
home position obtained
Abnormal head
temperature error
Take the cartridge to the home
position.
To next
page
2-6
Orange/green
toggle blinking 9
times
Orange/green
toggle blinking 11
times
Orange/green
toggle blinking 10
times
Orange blinks 7
times
Orange/green
toggle blinking 6
times
Orange/green
toggle blinking 8
times
Part 2: Troubleshooting
From
preceding
page
No
Head present?
Yes
Reading of head's
EEPROM
Yes
Troubleshooting
Procedure
within dotted
line executed?
Head power ON
No
No
OK?
Yes
2nd time 1st time execution within dotted line
OK?
Yes
Cartridge home
position obtained
Orange/green toggle
blinking 4 times
No
OK?
Yes
1st time No head/2nd time
CR error
Orange/green toggle
blinking 2 times
Cap open
Reserve discharge
Paper feed roller
initialization
No
OK?
Yes
LF error
Paper discharge
Orange/green toggle
blinking 3 times
To next
page
2-7
Part 2: Troubleshooting
From
preceding
page
OK?
No
Yes
Encoder parameter
obtained
Open or closed?
Closed
Head present?
Present
Ink-low detection
Paper spacing lever
position detection
Waste ink error check
I/F power ON
Open
Move carriage to
home position
Not present
Back
to 1
No-ink error
No error indication
Orange/green toggle
blinking 7 times
LED lights
2-8
Orange
blinks 3
times
Part 2: Troubleshooting
Problem
Power does not turn on.
After power ON, it
immediately turns off
again.
The print head is not
recognized. It does not
return to the home
position.
Abnormal noise
Solution
1. Replace faulty parts.
1. Logic board
1. ASF (Return tab, faulty
pressure roller operation)
1. Foreign matter, 3. PE sensor
arm
2-9
Troubleshooting
Faulty Operation
Part 2: Troubleshooting
Orange
3 blinks
Orange
4 blinks
1600
1601
1611
1612
1613
No
No
No
No
No
ink
ink
ink
ink
ink
error*3
error (Bk)
error (Y)
error (M)
error (C)
<Cause>
1. No paper was loaded.
2. During feeding, the paper did not reach the
paper-end sensor.
3. During feeding, the paper's bottom edge
missed the paper-end sensor.
4. The ASF sensor did not return to its initial
position and the paper-end sensor concluded
that there was no paper. (ASF motor may be
out of sync.)
<Suspect Parts>
Paper feed section, sheet feeder unit, paper-end
sensor, logic board
<Cause>
1. The paper-end sensor still detects the presence
of paper even after 23 inches of paper ejection
operation.
2. The ASF sensor did not return to its initial
position and the paper-end sensor concluded
that there was no paper. (Out of sync.)
3. During paper feeding abnormal timing caused
the paper-end sensor to still detect paper.
<Suspect Part>
Paper feed section, paper-end sensor, logic board
<Cause>
The respective ink tank has run out of ink (in
both the tank and the sponge)
<Suspect Part> Ink tank
2-10
Part 2: Troubleshooting
<Cause>
Printing, cleaning etc. attempted whilehead is not
properly installed.
<Suspect Part> Print head, carriage unit.
Cartridge error
<Cause>
(a) The print head temperature (output of the
diode sensor in the head) is close to the threshold
(b) Print head internal EEPROM checksum error.
<Suspect Part>Print head.
Waste-ink warning <Cause>
The total waste ink count recorded in the
EEPROM exceeds 95% of the value stipulated as
"Full".
<Suspect Part> Ink absorber, logic board.
Orange
7 Blinks
1402
1403
1405
1485
Orange
8 Blinks
1700
<Cause>
Abnormal carriage encoder signal.
<Suspect Part> Encoder film, carriage unit, logic
board, flexible cable.
2
Orange /
6000 LF error*
<Cause>
Green
Abnormal LF encoder signal.
3 toggle blinks
<Suspect Part> Encoder film, paper feed sensor
unit, logic board.
Orange /
5C00 Purge sensor error <Cause>
Green
At the sensor's ON timing it turns OFF, Green or
4 toggle blinks
vice versa.
<Suspect Part> Purge unit, logic board.
Orange /
5400 Abnormal internal <Cause>
Green
temperature error The temperature sensor on the logic board is
6 toggle blinks
abnormal (disconnected etc.)
<Suspect Part> Logic board.
Orange /
5B00 Waste-ink full
<Cause>
Green
error
The waste-ink absorber has reached 100% capacity.
7 toggle blinks
<Suspect Part>
Ink absorber, logic board.
Orange /
5200 Abnormal head
<Cause>
Green
temperature error The head temperature (output of the diode sensor
in the head) is close to the threshold
8 toggle blinks
<Suspect Part> Print head, logic board.
Orange /
6800 EEPROM error
<Cause>
Green
An error occurred while writing to the EEPROM.
9 toggle blinks
Checksum error (at soft power ON)
<Suspect Part> Logic board.
3
Orange /
6100 ROM error*
<Cause>
Green
ROM check error (at hard power ON).
10 toggle blinks
Error is displayed at soft power ON.
<Suspect Part> Logic board.
2-11
Troubleshooting
Orange
6 blinks
Part 2: Troubleshooting
Orange /
6300 RAM error
Green
S750/S520
11 toggle blinks
S900/S820
Internal error
No indication ...
<Cause>
DRAM check error (at hard power ON).
S900/S820 display the error at soft power ON.
<Suspect Part> Logic board.
1 : S900 only.
2 : S750 only.
3 : S900/S820 only.
Orange /
Green
S900/S820
12 toggle blinks
820D/S830
6500 error
403 error
2-12
Part 2: Troubleshooting
2-13
Troubleshooting
During servicing, be careful not to touch the ink path and get ink stains on the
printer, work surface, your hands or clothing.
The ink path includes the print head's ink tank section supply inlet, the print head's
ink filter, the ink nozzles, head cap, wiper, and waste-ink absorber.
Also, in printers which have seen long-term or heavy-duty use, minute quantities of
ink rebounding off the paper surface may have led to the buildup of ink mist, coating
the platen, inside the front cover, and the purge section.
Part 2: Troubleshooting
2-14
Part 2: Troubleshooting
See below for supplemental information and cautions for disassembling and
reassembling the printer.
Refer to the Parts Catalog for the disassembly procedure. The illustrations in the Parts
Catalog are numbered according to the order of disassembly.
Purge Unit
2-15
Troubleshooting
NB: When releasing the carriage lock of the S900/S820, it is necessary to remove the
printer unit from the bottom case unit.
Normally, when a cartridge is installed on the carriage and the power is turned off, the
printer moves the carriage to the capping position to lock it. When the power is turned
on, the carriage lock is normally released. However, if the printer does not operate
properly, you can release the carriage lock manually.
On the front of the printer, rotate the gear as shown by the arrow in the illustration
below to release the carriage lock.
Part 2: Troubleshooting
2-16
Part 2: Troubleshooting
Troubleshooting
(1) Be careful not to get any grease on the timing slit strip.
If grease gets on the timing slit strip, its slits will not be read correctly, resulting in
error. If grease gets on the strip, use alcohol to remove it completely.
(2) Do not fold or scratch the timing slit strip.
If the strip is folded and a white line is created or if a slit is scratched, replace the
timing slit strip.
If the timing slit strip is contaminated with grease:
Determine the extent of grease contamination and choose the appropriate
method:
a) When there is only a small amount of grease (about 2 mm width)
Step 1: Wipe the strip clean using alcohol.
Step 2: Conduct a test print.
Step 3: Check once again that no grease remains on the strip.
Part 2: Troubleshooting
a
b
Part 2: Troubleshooting
ROM Cover
Guide Rail
Troubleshooting
2-19
Part 2: Troubleshooting
Time
Tools
10 mins. 2 sheets of A4 paper
alignment
2-20
Part 2: Troubleshooting
When replacing the logic board, depending on the waste-ink counter value, it may be
necessary to replace the ink absorber at the same time.
Refer to the table below.
7~25
Waste-ink
counter
set (25%)
S750 / S520
Waste-ink
counter
clear
Waste-ink
counter
clear
and
replace
ink absorber
2-21
25~50
Waste-ink
counter
set (50%)
50~75
Waste-ink
counter
set (75%)
75~100
Waste-ink
counter
clear
and
replace
ink absorber
Troubleshooting
Part 2: Troubleshooting
Part 2: Troubleshooting
Troubleshooting
2-23
Part 2: Troubleshooting
2-24
Part 2: Troubleshooting
After disassembly and reassembly, apply the necessary grease to the places shown
below. Use a flat brush to spread a thin coating of grease.
3
4
6
5
1.
2.
3.
4.
5.
6.
7.
S900
Application point
Carriage shaft (entire surface)
Grease pad (2 places)
Carriage guide frame
Feed roller gear (teeth surface)
Eject roller gear (teeth surface)
Large retarding gear (teeth surface)
Paper feed motor metal shaft section
Grease/oil
EU-1
EU-1
Floil KG107A
MOLYKOTE PG641
MOLYKOTE PG641
MOLYKOTE PG641
MOLYKOTE PG641
Quantity
8030mg
10010mg
27.57.5mg
180mg +90,-45mg
180mg +90,-45mg
72mg +36,-18mg
12mg +6,-3mg
1.
2.
3.
4.
5.
6.
7.
S820
Application point
Carriage shaft (entire surface)
Grease pad (2 places)
Carriage guide frame
Feed roller gear (teeth surface)
Eject roller gear (teeth surface)
Large retarding gear (teeth surface)
Paper feed motor metal shaft section
Grease/oil
EU-1
EU-1
Floil KG107A
MOLYKOTE PG641
MOLYKOTE PG641
MOLYKOTE PG641
MOLYKOTE PG641
Quantity
8030mg
10010mg
27.57.5mg
120mg +60,-30mg
120mg +60,-30mg
72mg +36,-18mg
12mg +6,-3mg
1.
3.
6.
S750
Application point
Carriage shaft (entire surface)
Carriage guide frame
Retarding gear spindle
Grease/oil
Floil KG107A
Floil KG107A
MOLYKOTE PG641
Quantity
25050mg
27.57.5mg
12+6/-3mg
1.
3.
4.
5.
S520
Application point
Carriage shaft (entire surface)
Carriage guide frame
Feed roller gear (teeth surface)
Eject roller gear (teeth surface)
Grease/oil
Floil KG107A
Floil KG107A
MOLYKOTE PG641
MOLYKOTE PG641
Quantity
25050mg
27.57.5mg
120mg +60,-30mg
120mg +60,-30m
2-25
Troubleshooting
Part 2: Troubleshooting
2-26
Part 2: Troubleshooting
5.1 Procedure
(1) Mount the print head on the carriage.
(2) Turn off the printer so that the carriage locks at the home position.
2-27
Troubleshooting
If the print head is not fitted on the carriage, the ink may dry and harden.
For this reason, leave the head mounted on the carriage even while
transporting the printer.
Also, if the carriage is not locked at the home position, it will move while
the printer is being transported, which may strain the paper feed encoder
film.
Part 2: Troubleshooting
Level
User
Black ink tank
Color ink tank (Cyan)
(Magenta)
(Yellow)
(Photo cyan)
(Photo magenta)
Service Person None
Consumables
S750/S520
BCI-3eBK
BCI-3eC
BCI-3eM
BCI-3eY
S900/S820
BCI-6BK
BCI-6C
BCI-6M
BCI-6Y
BCI-6PC
BCI-6PM
Periodic Inspections
For
For
For
For
For
For
Remarks
the removal and installation of screws.
the removal of plastic parts.
the removal and installation of springs.
the disconnection and connection of flexible cables, etc
applying grease.
troubleshooting.
Remarks
the specified parts
the specified parts
the specified parts
2-28
S900/S820 S750/S520
Part 2: Troubleshooting
7. SERVICE-RELATED FEATURES
The printer has a service mode for accessing service settings and executing test
printouts. The service mode can be accessed via the operation panel.
Indicator
Green
Function
Power off (Even if there is no print head mounted, the
carriage will return to the home position and lock.)
1
2
3
4
time
times
times
times
Orange
Green
Orange
Green
5 times
Orange
6 times
6~9 times
More than Green
10 times
4) After selecting a service function, press the POWER button. The green indicator
lights and the service function will be executed. (After each function is executed, the
printer returns to the service function select stage.)
To cancel printing which is in progress, press the POWER button.
2-29
Part 2: Troubleshooting
USB serial
number
Bi-directional
alignment
2-30
Part 2: Troubleshooting
(2) S750/S520
The service/factory test printout header shows the control ROM version, model
setting, total printed sheet count, total waste-ink absorption amount and other
information.
ROM version
Total waste-ink
amount (%)
Dot count
(mg)
Line pattern
Bi-directional
Bi-directional
registration (Bk) registration (Cl)
2-31
Troubleshooting
Model name
Part 2: Troubleshooting
ROM
version
USB serial
number
*1 Cleaning
*2 Print count
=(0/2042634751/0016544792)
ICC
=(0/0530548948/0002866040)
ICM
=(0/0682486609/0002577425)
ICY
=(0/1105835164/0002539822)
ICLC =(0/1256383584/0002406504)
ICLM =(0/1210952672/0002406504)
= 00 M
= 00 Y
= 00 LC = 00 LM = 00) DIR= 00
EOR(K
= 00 C
= 00 M
= 00 Y
= 00 LC = 00 LM = 00)
NG (K
=000 C
=000 M
=000 Y
DS (K
=+03 C
=+03 M
=+03 Y
2-32
Part 2: Troubleshooting
S750
ROM
version
Waste-ink absorber
amount
Total throughput
HDEEPROM
V00001
SN=0000-00C5
LN(03 05 01 15 00 00 03)
DI(BK=+001 CL=+001)
IL(BK=-08 C=-08 M=-08 Y=-08)
WLA=-08 WLB=-08
NGBK=000 NGC=000 NGM=000 NGY=000
The following error histories, from the most recent error, are kept.
4 errors (combined service and user errors) : S750/S520
3 service errors, 5 user errors : S900/S820
2-33
Troubleshooting
Part 2: Troubleshooting
Indicator
Green
Orange
Green
Orange
Orange blinking
Function
Waste-ink counter
Waste-ink counter
Waste-ink counter
Waste-ink counter
No function
2-34
clear
25% setting
50% setting
75% setting
Part 3
TECHNICAL
REFERENCE
Page
3- 1
3- 1
3- 2
3- 3
3- 5
1. NEW TECHNOLOGY
1.1 Borderless printing
1.2 Quiet mode
2. CLEANING MODES AND INK PURGE AMOUNTS
3. PRINT MODES
1. NEW TECHNOLOGY
1.1 Borderless printing
To allow printing of the entire paper surface, and an area exceeding the paper surface,
borderless printing has been enabled. The difference from printers to date not capable
of borderless printing is that the paper size may or may not need to be set in the
application being used.
1. When borderless printing is selected in the driver, the driver instructs the application
to send the entire data set for the paper size. At this point, the size of the requested
data is finely adjusted according to the "Amount of Extension" setting.
2. The application sends data to the driver according to the specific request.
3. The driver sends the data to the printer.
4. The printer then prints the received data.
3-1
Technical
Reference
When printing the entire paper surface, or an area exceeding the surface, the
following issues may arise.
(1) Dirty platen ink absorber
The platen ink absorber becomes dirty with ink. When cleaning the platen, be
careful not to get this ink on the platen itself.
(2) Friction with the head caused by curled paper
Since there are no paper depressors, if curled paper is fed it can interfere with the
print head and spoil the printout. Prevent paper curling by properly adjusting the
paper thickness lever.
(3) Lowered speed
With the increase in vertical passes, the throughput speed of borderless printing is
lower than ordinary printing.
Dot count
Ink
chamber
Sensor detection
Dot count
Ink out error
3-2
Details
(S900/S820)*
1.1/0.64
1.55/0.84
Cleaning
mode*2*3
A
B0
B1
2.8/1/45
2.8/1.65
3-3
Technical
Reference
Details
Execution of manual
cleaning
Execution of Deep
Cleaning
Timed Cleaning
BK/CL(g)
0.14/0.36
Cleaning
mode
M
1.58/1.18
0.14/0.36
3-4
0.45/0.72
0.14/.036
0.45/1.18
0.30/0.72
0.45/1.18
0.30/0.72
---
3. PRINT MODES
Table 3-2 PRINT MODES (S900/S820)
Paper type
Normal paper No. of passes /
Print direction
Color
HR-101
PR-101
PC-101
PH-101
Inkjet
postcard
Postcard
4 colors
(only Bk when
printing
greyscale)
Resolution (dpi) 600 x 1200
Print quality
Draft
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes / 1 pass / BiPrint direction directional
Color
HG-201
TR-10
CF-102
Envelope
Quality setting 4
Quality setting 1
Bk: 1 pass /
Bi-directional
Cl: 2 pass /
Uni-directional
4 colors
8 pass / Bidirectional
1200 x 1200
Standard
2400 x 1200
--8 pass / Bidirectional
6 colors
1200 x 1200
--8 pass / Bidirectional
6 colors
2400 x 1200
--8 pass / Bidirectional
6 colors
1200 x 1200
High (S900)
8 pass / Bidirectional
6 colors
2400 x 1200
--8 pass / Bidirectional
6 colors
4 pass / Bidirectional
6 colors
1200 x 1200
---
4 pass / Bidirectional
6 colors
1200 x 1200
--4 pass / Bidirectional
6 colors
1200 x 1200
Standard
Bk: 1 pass /
Bi-directional
Cl: 2 pass /
Uni-directional
4 colors
4 colors
(Only Bk when
printing
greyscale)
Resolution (dpi) 600 x 1200
1200 x 1200
Print quality
Draft
Standard
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes /
Print direction
Color
Resolution (dpi)
Print quality
No. of passes / 4 pass / BiPrint direction directional
Color
4 colors
Resolution (dpi) 1200 x 1200
Print quality
Draft
No. of passes / 1 pass / BiBk: 1 pass /
Print direction directional
Bi-directional
Cl: 2 pass /
Uni-directional
Color
4 colors
4 colors
(Only Bk when
printing
greyscale)
Resolution (dpi) 600 x 1200
1200 x 1200
Print quality
Draft
Standard
6 colors
2400 x 1200
--8 pass / Bidirectional
6 colors
1200 x 1200
High
8 pass / Bidirectional
4 colors
1200 x 1200
Standard
8 pass / Bidirectional
4 colors
1200 x 1200
Standard
3-5
4 pass / Unidirectional
6 colors
1200 x 1200
High
4 pass / Bidirectional
6 colors
1200 x 1200
High
4 pass / Bidirectional
6 colors
1200 x 1200
High (S820)*1
4 pass / Unidirectional
6 colors
1200 x 1200
High
8 pass / Bidirectional
6 colors
2400 x 1200
---
Technical
Reference
GP-301
FM-101
KH-201
Quality setting 5
1 pass / Bidirectional
Paper type
Normal paper No. of passes
Pigment or CMY
Resolution (dpi)
Quality setting 5
1 pass
Pigment
600 x 600
Print quality
Draft
HR-101
No. of passes
Special high Pigment or CMY
quality paper Resolution (dpi)
Print quality
PR-101
No. of passes
PC-101
Pigment or CMY
PH-101
Resolution (dpi)
Pro photo
Print quality
paper
GP-301
No. of passes
FM-101
Pigment or CMY
KH-201
Resolution (dpi)
Glossy paper Print quality
Inkjet
No. of passes
postcard
Pigment or CMY
Resolution (dpi)
Postcard
HG-201
Glossy film
TR-10
T-shirt
transfer
CF-102
OHP film
Envelope
Print quality
No. of passes
Pigment or CMY
Resolution (dpi)
Print quality
No. of passes
Pigment or CMY
Resolution (dpi)
Print quality
No. of passes
Pigment or CMY
Resolution (dpi)
Print quality
No. of passes
Pigment or CMY
Resolution (dpi)
Print quality
No. of passes
Pigment or CMY
Resolution (dpi)
Print quality
Quality setting 4
1 pass
Pigment
Bk: 600 x 600
C,M: 1200 x 1200
Y: 600 x 1200
Standard
1/4 pass
Pigment
<--4 pass
CMY
C,M,Y:1200x1200
Standard
4 pass
CMY
C,M,Y:1200x1200
Standard
2 pass
4 pass
CMY
<C,M: 1200 x 1200 C,M,Y:1200x1200
Y: 600 x 1200
Standard
High
3 pass
4 pass
Pigment + CMY <Bk: 600 x 600 Bk: 600 x 600
C,M: 1200 x 1200 C,M,Y:1200x1200
Y: 600 x 1200
Standard
High
6 pass
CMY
C,M,Y:1200x1200
High
4 pass
Pigment + CMY
C,M,Y:1200x1200
Standard
3 pass
4 pass
Pigment + CMY <Bk: 600 x 600 Bk: 600 x 600
C,M: 1200 x 1200 C,M,Y:1200x1200
Y: 600 x 1200
Standard
High
3-6
Quality setting 1
4 pass
Pigment
Bk: 600 x 600
C,M,Y:1200x1200
High
6 pass
<<High
4 pass
CMY
C,M,Y:1200x1200
Standard
6 pass
<<High
6 pass
CMY
C,M,Y:1200x1200
High
12 pass
CMY
C,M,Y:2400x1200
---
4 pass
CMY
C,M,Y:1200x1200
Standard
6 pass
<<High
6 pass
<C,M,Y:1200x1200
High
Part 4
APPENDIX
Page
1
1
4
5
(S900)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
4- 6
4- 6
4- 9
4 -10
(S820)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
4 -11
4 -11
4 -14
4 -15
(S750)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
4 -16
4 -16
4 -19
4 -20
(S520)
1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS
1.1 Logic Board
1.2 Carriage Board
1.3 Print Head
4 -21
4444-
Part 4: Appendix
S900
JPGM1
JUSB1
JIF3
JCR1
JCR2
JCR3
JASF1 JPOW1
JINK1
JLF1
IN/OUT
OUT
IN/OUT
IN/OUT
Function
Cable power source
Differential data signal
Differential data signal
Appendix
Pin No.
1
2
3
4
Signal
open
GND
TPB2N
TPB2P
TPA2N
TPA2P
IN/OUT Function
IN/OUT
IN/OUT
IN/OUT
IN/OUT
Differential
Differential
Differential
Differential
4-1
data
data
data
data
signal
signal
signal
signal
TPB
TPB
TPA
TPA
Part 4: Appendix
S900
Signal
VH
HVDD
GND
CRENCB
EVDD
CRENCA
GND
HDSEN
HEEP_SK
HEEP_WD
HEEP_CS
SNSEN
SNENA
DHE
TSOLMC
DT7
DT6
DATAK
DATALC
DATALM
DATAC
DATAM
DATAY
HEKX
HELCX
HELMX
HECX
HEMX
HEYX
BG
GND
HCLK
GND
IN/OUT
IN
IN
IN
OUT
IN/OUT
OUT
IN
OUT
OUT
IN
IN
IN
IN/OUT
IN/OUT
IN/OUT
IN/OUT
IN/OUT
IN/OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
Function
Signal
VH
TSOMY
SNSET
GND
IN/OUT Function
IN
IN
Signal
VH
TSOKLC
VH
GND
IN/OUT Function
IN
4-2
Part 4: Appendix
S900
JPOW1 (DC power connector)
Pin No.
1,2
3
4,5
6
7
8
Signal
VH
VM
GND
5V
GND
VHREM
IN/OUT Function
Head voltage (+16V)
Motor voltage (+28V)
Logic board voltage
OUT
VH remote
Signal
POW
GND
SNS_PG
IN/OUT Function
Power
GND
PG sensor port
Signal
POW
GND
AD_INK
IN/OUT Function
Power
GND
Ink sensor port
IN/OUT
OUT
OUT
OUT
OUT
Function
ASF motor
ASF motor
ASF motor
ASF motor
phase
phase
phase
phase
A
B
A
B
Signal
A
B
A
B
IN/OUT
OUT
OUT
OUT
OUT
Function
PG motor
PG motor
PG motor
PG motor
phase
phase
phase
phase
A
B
A
B
phase
phase
phase
phase
B
A
B
A
Signal
B
A
B
A
IN/OUT
OUT
OUT
OUT
OUT
Function
LF motor
LF motor
LF motor
LF motor
Signal
+
IN/OUT Function
OUT
CR motor - phase
OUT
CR motor + phase
4-3
Appendix
Pin No.
1
2
3
4
Part 4: Appendix
S900
50
JCRB2
JHD1
JCRB3
41
10
Signal
IN/OUT Function
See page 4-5 (Print head pin description)
4-4
Part 4: Appendix
S900
1.3 Print Head
50
41
10
IN/OUT Function
OUT
OUT
OUT
OUT
OUT
IN
OUT
IN
OUT
OUT
OUT
OUT
OUT
KDATA
LCDATA
LMDATA
CDATA
MDATA
KLC chip temperature status output
Synchronized transfer signal
Head YES/NO (GND for head)
Head data transfer clock
YDATA
LM driving signal
LC driving signal
K driving signal
OUT
OUT
OUT
Analog GND
OPEN
Y driving signal
M driving signal
C driving signal
OUT
IN
IN
OUT
OUT
OUT
IN
4-5
Appendix
Pin No.
1,2,8~13
19,20
3
4
5
6
7
14
15
16
17
18
21
22
23
24
25,36
26
27
28
29
30
31~33,39~42
48~50
34
35
37
38
43
44
45
46
47
Part 4: Appendix
S820
JIF2
JLF1
JIF1
JCRB1
JPOW1
JCRB2
JASF1
JCRB3
JPG1
Compatible mode
STROBE
DATA1
DATA2
DATA3
DATA4
DATA5
DATA6
DATA7
DATA8
ACKNLG
BUSY
P.E.
SELECT
AUTO FEED XT
N.C
GND
GND
+5.0V
STROBE-RET (GND)
DATA1-RET (GND)
DATA2-RET (GND)
DATA3-RET (GND)
DATA4-RET (GND)
DATA5-RET (GND)
DATA6-RET (GND)
DATA7-RET (GND)
DATA8-RET (GND)
ACKNLG-RET (GND)
BUSY-RET (GND)
P.E.-RET (GND)
INIT
ERROR
GND
N.C
+5.0V
SELECT IN
Nibble mode
HostClk
Data1
Data2
Data3
Data4
Data5
Data6
Data7
Data8
PrtClk
PrtBusy
AckDataReq
Xflag
HostBusy
TBD
Gnd
Gnd
Vcc
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
INIT
DataAvail
TBD
TBD
TBD
1284Active
4-6
ECP mode
HostClk
Data1
Data2
Data3
Data4
Data5
Data6
Data7
Data8
PeriphClk
PeriphAck
AckReverse
Xflag
HostAck
TBD
Gnd
Gnd
Vcc
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
Signal Gnd
ReverceReq
PeriphReq
TBD
TBD
TBD
1284Active
JINK1
Part 4: Appendix
S820
JIF2 (USB interface connector)
See page 4-1 (BJ F900 JUSB1 USB interface connector)
Signal
VHGND
DATAM
SOMY
TOMLC
TOMY
HEAD_SEN
DATAC
DATAML
HEKCL
BE2
BG
BE3
DATACL
CSCR
CRWD
CRSK
HVDD
IN/OUT Function
OUT
IN
IN
IN
IN
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
IN/OUT
OUT
out
IN/OUT Function
OUT
OUT
IN
IN
MY heat signal
MLC chip status output
KCL chip temperature output
OUT
OUT
OUT
OUT
OUT
IN
OUT
OUT
IN
IN
Block enable 0
KCL chip status output
Dummy drive signal
Encoder power
Encoder output phase B
Encoder GND
Encoder output phase A
Signal
VHGND
VH
IN/OUT Function
VHGHN
OUT
VH power
4-7
Appendix
Pin No.
1~3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Part 4: Appendix
S820
Signal
VH
VH
VM
GND
5V
GND
VHON
IN/OUT Function
Head voltage (+11V)
Head voltage (+11V)
Motor voltage (+28V)
Logic voltage
OUT
VH remote
Signal
POW
GND
PGS
IN/OUT Function
Power
GND
IN
PG sensor signal
Signal
INK_S
GND
POW
IN/OUT Function
Signal
B
A
B
A
IN/OUT
OUT
OUT
OUT
OUT
Function
ASF motor
ASF motor
ASF motor
ASF motor
phase
phase
phase
phase
B
A
B
A
Signal
A
B
A
B
IN/OUT
OUT
OUT
OUT
OUT
Function
PG motor
PG motor
PG motor
PG motor
phase
phase
phase
phase
A
B
A
B
phase
phase
phase
phase
A
B
A
B
Signal
A
B
A
B
IN/OUT
OUT
OUT
OUT
OUT
Function
LF motor
LF motor
LF motor
LF motor
Signal
A+
B
IN/OUT Function
OUT
CR motor + phase
OUT
CR motor - phase
4-8
Part 4: Appendix
S820
1.2 Carriage Board
JCRB1
JCRB2
JCRB3
41
50
JHD1
10
See page 4-7 (JCRB3 Carriage flexible cable connector pin description)
Note that Pin No.and IN/OUT reverse.
Signal
IN/OUT Function
See page 4-10 (Print head pin description)
4-9
Appendix
Part 4: Appendix
S820
41
10
Signal
VHGND
DATAK
DATACL
DATAML
DATAC
DATAM
BE3
TOKCL
BG
VSS
HCLK
DATAY
BE1
VHGND
HEKCL
SOKCL
SOMLC
HVDD
HED_SEN
SOMY
HEMY
HEMLC
VH
BE0
DHE
TOMLC
TOMY
BE2
CSCR
EEP_SK
E_DI
E_DO
IN/OUT Function
OUT
OUT
OUT
OUT
OUT
OUT
IN
OUT
IN
OUT
OUT
OUT
Block enable 3
KCL chip temperature status output
Data latch signal
Data transfer clock
Block enable 1
OUT
IN
IN
OUT
IN
IN
OUT
OUT
OUT
OUT
IN
IN
OUT
OUT
OUT
OUT
IN
Block enable 0
Dummy drive signal
MLC chip temperature status output
MY chip temperature status output
Block enable 2
Head EEPROM chip select
Head EEPROM clock signal
Head EEPROM data signal
Head EEPROM data signal
Head YES/NO
MY chip status output
MY heat signal
MLC heat signal
4-10
Part 4: Appendix
S750
SW401
SW403
CN305
CN203
CN501
CN202
CN503
CN201
CN506
J1 Pin No.
Same as
CN201
pin no.s
11~15,18 LOGIC_GND
16,17
VSEN
OUT
19
DIA0
IN
20
DIK0
Function
J2 Pin No.
HVH/HVDD GND
Same a
Logic ground
CN202
Carriage encoder sensor power source
pin no.s
Head temperature sensor's (diode) anode side (black)
Head temperature sensor's (diode) cathode side (black)
4-11
Appendix
Part 4: Appendix
S750
Function
J3 Pin No.
Black even array nozzle data signal
Black odd array nozzle data signal
Cyan even array nozzle data signal
Cyan odd array nozzle data signal
Magenta even array nozzle data signal
Same as
Magenta odd array nozzle data signal
CN203
Yellow even array nozzle data signal
pin no.s
Yellow odd array nozzle data signal
Print head EEPROM chip select signal
Print head EEPROM serial data clock signal
Print head EEPROM serial data signal in the print head
Logic ground
Data latch enable signal
Clock signal
Carriage encoder signal
Carriage encoder signal
Head temperature sensor's (diode) anode side (color)
Head temperature sensor's (diode) cathode side (color)
4-12
Part 4: Appendix
S750
CN402 (Ink sensor connector)
Pin No.
1
2
3
Signal
INK_PWM
INKS
IN/OUT
OUT
IN
Function
Ink sensor photo LED drive signal
GND
Voltage varies according to the degree of reflected light
Signal
+5V
+5V-GND
VH
VH-GND
VM
VM-GND
PW_COT
IN/OUT
IN
IN
IN
OUT
Function
+5VDC
GND
+19V
GND
+27VDC
GND
Power output voltage (HVH,VM) control signal
Signal
LFA
LFB
GND
LFA
VSEN
LFB
IN/OUT
OUT
OUT
OUT
OUT
OUT
Function
Paper-feed motor phase A
Paper-feed motor phase B
GND
Paper-feed motor phase A
LF encoder sensor power source
Paper-feed motor phase B
Pin No.
1
2
3
4
5
Signal
VSEN
SNS_PG
CRA
CRB
IN/OUT
OUT
IN
OUT
OUT
Function
Ink sensor photo LED drive signal
GND
Pump sensor sense signal High (sense)/Low
Carriage motor phase A
Carriage motor phase B
Signal
ASFA
ASFB
ASFA
ASFB
IN/OUT
OUT
OUT
OUT
OUT
Function
ASF motor
ASF motor
ASF motor
ASF motor
phase
phase
phase
phase
A
B
A
B
Signal
PGA
PGA
PGB
PGB
IN/OUT
OUT
OUT
OUT
OUT
Function
Purge motor
Purge motor
Purge motor
Purge motor
phase
phase
phase
phase
4-13
A
A
B
B
Appendix
Part 4: Appendix
S750
21
21
21
33
40
J4 (Print head)
Pin No.
1~40
Signal
IN/OUT Function
See page 4-15 (Print head pin description)
4-14
Part 4: Appendix
S750
1.3 Print Head
33
40
4-15
Appendix
Pin No
Signal
IN/OUT Function
1,2
A_GND
Part 4: Appendix
S520
SW401 SW403
CN305
CN304
CN203
CN202
SW402
CN201
CN506
CN511
CN402
Signal
VHT
B_VH
A_VH
B_GND
A_GND
IN/OUT
OUT
OUT
OUT
Function
Head power transistor driving power source (19V)
Color heater driving voltage (19 V)
Black heater driving voltage (19 V)
GND (for color heater driving voltage)
GND (for black heater driving voltage)
J1 Pin No.
Same as
CN201
pin no.s
Logic ground
4
H_ENB1 OUT Color nozzle heat enable signal
(Even/odd array's odd block)
5
H_ENB2 OUT Color nozzle heat enable signal
(Even/odd array's even block)
6
H_ENB0 OUT Black nozzle heat enable signal
8
H_LATCH OUT Data latch enable signal
Same as
10
H_CLK
OUT Clock signal
CN202
12
H_D0
OUT Black even array nozzle data signal
pin no.s
13
H_D1
OUT Black odd array nozzle data signal
15
ENCA
IN
Carriage encoder signal
17
ENCB
IN
Carriage encoder signal
18
VSEN
OUT Carriage encoder sensor power source
20
DIA0
IN
Head temperature sensor's (diode) anode side (black)
21
DIK0
4-16
Part 4: Appendix
S520
4
H_D2
OUT
5
H_D3
OUT
6
H_D4
OUT
8
H_D5
OUT
9
H_D6
OUT
10
H_D7
OUT
H_EEPROM_CS OUT
12
13
H_EEPROM_SK OUT
14
H_EEPROM_D OUT
15~18
20
21
HVDD
DIA1
DIK1
OUT
IN
Function
Color secondary heater driving signal
Logic ground
Cyan even array nozzle data signal
Cyan odd array nozzle data signal
Magenta even array nozzle data signal
Magenta odd array nozzle data signal
Yellow even array nozzle data signal
Yellow odd array nozzle data signal
Print head EEPROM chip select signal
Print head EEPROM serial data clock signal
Print head EEPROM serial data signal in the print
head
Print head logic power source
Head temperature sensor's (diode) anode side (color)
Head temperature sensor's (diode) cathode side (color)
4-17
J3 Pin No.
Same as
CN203
pin no.s
Part 4: Appendix
S520
Signal
INK_PWM
INKS
IN/OUT
OUT
IN
Function
Ink sensor photo LED drive signal
GND
Voltage varies according to the degree of reflected light
Signal
+5V
+5V-GND
VH
VH-GND
VM
IN/OUT
IN
IN
IN
Function
+5VDC
GND
+19V
GND
+27VDC
Signal
VSEN
SNS_PG
CRA
CRB
IN/OUT
OUT
IN
OUT
OUT
Function
Ink sensor photo LED drive signal
GND
Pump sensor sense signal High (sense)/Low
Carriage motor phase A
Carriage motor phase B
Signal
ASFA
ASFB
ASFA
ASFB
IN/OUT
OUT
OUT
OUT
OUT
Function
ASF motor
ASF motor
ASF motor
ASF motor
phase
phase
phase
phase
A
B
A
B
Signal
COM
PGA
PGA
PGB
PGB
IN/OUT
OUT
OUT
OUT
OUT
Function
Common terminal
Purge motor phase
Purge motor phase
Purge motor phase
Purge motor phase
A
A
B
B
Signal
LFA
LFA
LFB
LFB
IN/OUT
OUT
OUT
OUT
OUT
Function
Paper-feed
Paper-feed
Paper-feed
Paper-feed
motor
motor
motor
motor
4-18
phase
phase
phase
phase
A
A
B
B
Part 4: Appendix
S520
1.2 Carriage Board
1
21
21
21
33
40
See page 4-17 (CN203 Carriage flexible cable connector pin description)
J4 (Print head)
Pin No.
1~40
Signal
IN/OUT Function
See page 4-20 (Print head pin description)
4-19
Appendix
Part 4: Appendix
S520
33
40
4-20
Cause
Countermeasure
All
All
All
All
4-21
Remarks
Part 4: Appendix
Appendix
Model
S900 / S820
Issue
S900/S9000/S820 issues
All
All
As per specifications.
All
All
Part 4: Appendix
All
4-22
As per specifications.
S900 / S820
Issue
Model
Cause
Countermeasure
BJ
S750
BJ
S750
BJ 750
BJ 750
S520
None.
All
All
Part 4: Appendix
BJ 750
Appendix
4-23
Remarks
S750 / S520
S750/S520 issues
All
All
All
BJ
S700
All
As per specifications
As per specifications.
Lowered
throughput
borderless printing
when
Affected models:
Issue (1):
S600/S630/S6300 (previous
models only)
Issue (2):
S600/S630/S6300/S800
(previous
models),
and
S750/S520
Part 4: Appendix
4-24
S750 / 520
S900/S9000/S820 issues
Issue
Repeating feed failure of all sizes of PC101
Occurs only in L/L environment. Extremely low
occurrence rate.
Model
All
Cause
There is insufficient contact between the feed roller
and the separation pad, a nd if self-cleaning is not
performed to remove paper dust on the rubber of the
roller, the friction coefficient is lowered.
All
All
All
Countermeasure
When feeding problems (including repeating
failure) occur, perform feed roller cleaning 2
times.
(Note that excessive cleaning will wear out the
rollers)
1) Paper which supports borderless printing
* Have the user understand that there is the
possibility of ink stains at the leading and
trailing edges when borderless printing.
* Flatten curled paper.
* Set the paper thickness lever to envelope
thickness.
Recommend non-borderless printing with the
recommended print area.
Have the user understand that although
borderless printing is possible with normal
paper, it is not recommended.
As per specifications.
Remarks
All
All
As per specifications.
All
All
All
All
All
1) The occurrence rate of the following problems is very low, and they can be recovered by normal cleaning:
* Color mixing (a issue mainly with yellow).
As per specifications.
S750/S520 issues
Issue
Model
Cause
Countermeasure
S750
S750
S750
S750
S750
Remarks
None.
S520
None.
All
All
All
All
All
S750
All
As per specifications
As per specifications.
Affected models:
Issue (1):
S600/S630/S6300 (previous
models only)
Issue (2):
S600/S630/S6300/S800
(previous models), and
S750/S520
All
All
All
All
Specifications.
CANON INC.