INDIVIDUAL DEATH CLAIMS RECORD

Launch year
Total claims
Claims paid
Claims refused
Claims pending

Top 10 in the list of lowest percentage of claims paid

2008

2007

2005

2008

2008

2007

2009

2009

39%

39%

40%

40%

48%

50%

54%

58%

2004

63%

210

453 176
36

10 4
461

Canara HSBC Future Generali

Oriental Bank of
India Life
Commerce
Insurance
Life Insurance

2000

66%

3,943

1,166
93

6,019

Shriram
Life
Insurance

DLF Pramerica
Aegon
Life Insurance Religare Life
Insurance

731
104

50 24

13 7

IndiaFirst Life
IDBI
Insurance
Federal
Life Insurance

60 35
Star Union
Dai-ichi
Life
Insurance

461
Sahara India
Life Insurance

Max New
York Life
Insurance

Top 10 in the list of highest percentage of claims repudiation

2008

44%

50

2007

29%

453
22

133

2007

2006

24%

22%

20%

210

491

1,166
230

50

2005

109

2008

16%

93

2001

2001

15%

13%

12%

7,232

3,495

6,019

15

1,067

Future
Generali
India Life
Insurance

IDBI
Federal Life
Insurance

Bharti
AXA Life
Insurance

Shriram Life
Insurance

Canara HSBC
Oriental Bank
of Commerce
Life
Insurance

2001

11%

5,921

741

629

Tata AIG
Life
Insurance

Max New
York Life
Insurance

Birla Sun
Life
Insurance

2004

2007

2000

2001

30%

27%

22%

11%

452
Aegon
Religare
Life
Insurance

2000

SBI Life
Insurance

Top 10 in the list of highest percentage of claims pending

2008

2008

50%

45%

2005

41%

2009

38%

2009

37%

2007

32%

1,166
10

93

475
42

Canara HSBC
DLF
Oriental
Pramerica
Life Insurance Bank of
Commerce
Life Insurance

Shriram
Life
Insurance

1,346

6,019
13

IndiaFirst
Life
Insurance

60

22

Star Union
Dai-ichi
Life
Insurance

453

731
144

Future
Generali
India Life
Insurance

220

Sahara
India Life
Insurance

210

56

IDBI
Federal Life
Insurance

152

1,335
Max New
York Life
Insurance

Met Life
India
Insurance

All data for 2009-10

Source: Irda Annual Report 2009-10