Electronics Y4

Republic of the Philippines
Department of Education
PUBLIC TECHNICAL -VOCATIONAL
HIGH SCHOOLS
Unit of Competency:
Module No. 1
MAINTAIN AND REPAIR AUDIO - VIDEO

PRODUCTS AND SYSTEM
MAINTAINING AND REPAIRING AUDIO PRODUCTS
AND SYSTEM
Table of Content
How to Use this Module .................................................................................... i
Introduction ..................................................................................................... 1
Technical Terms ............................................................................................... 2
Learning Outcome 1:
Prepare audio tools and workplace for maintenance/repair
of audio -products ....................................................................................... 4
Learning Experience ............................................................................... 6
Information Sheet 1.1 ............................................................................ 7
Activity Sheet 1.1 .................................................................................... 8
Information Sheet 1.2 ............................................................................. 9
Activity Sheet 1.2 .................................................................................. 20
Self -Check 1.1 ..................................................................................... 21
Activity Sheet 1.3 .................................................................................. 22
Learning Outcome 2:
Diagnose Faults of Audio Products and System ......................................... 23
Learning Experience ............................................................................. 25
Activity Sheet 2.1. 26

Student Write-Up 2.1............................................................................ 27
Student Write-Up 2.2............................................................................ 28
Teacher Check Sheet 2.1 ..................................................................... 29
Learning Outcome 3:
Maintain and Repair of Audio Products and System......................30
Learning Experience 32
Activity Sheet 3.1 ......................................................... 33
Student Write-Up 3.1............................................................................ 34
Teacher-Check 3.1 ................................................................................ 35
Assessment Plan 3.1 ............................................................................. 36
Observation Checklist .37

Observation and Questioning Checklist. ..38
Demonstration 39
Written report .40
Performance test .41
Performance Standard ...41
Acknowledgement 42
HOW TO USE THIS MODULE

Welcome to the Module Maintaining and Repairing Audio Products
& System. This module contains training materials and activities for you to
complete.
The unit of competency Maintain & Repair Audio-Video Products &
System contains the knowledge, skills and desirable attitudes required for
a Consumer Electronic Mechanic Servicing required to obtain the National
certificate NC level II course.
You are required to go through a series of learning activities in order to
complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets and Activity Sheets. Follow these
activities on your own and answer the Self-Check at the end of each learning
activity.
If you have questions, dont hesitate to ask your teacher for assistance.
Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills
covered in this module because you have been working for some time; or you
have already completed training in this area.
If you can demonstrate to your trainer that you are competent in a
particular skill or skills, talk to him/her about having them formally
recognized so you dont have to do the same training again. If you have a
qualification or Certificate of Competency from previous trainings show it to
your trainer. If the skills you acquired are still current and relevant to this
module, they may become part of the evidence you can present for RPL. If
you are not sure about the currency of your skills, discuss this with your
trainer.
After completing this module ask your trainer to assess your
competency. Result of your assessment will be recorded in your competency
profile. All the learning activities are designed for you to complete at your
own pace.
Inside this module you will find the activities for you to complete
followed by relevant information sheets for each learning outcome. Each
learning outcome may have more than one learning activity.
This module is prepared to help you achieve the required competency,
in receiving and relaying information. This will be the source of information
that will enable you to acquire the knowledge and skills on Maintaining and
Repairing Audio Products and System independently at your own pace or
with minimum supervision or help from your teacher.
Program/Course
CONSUMER ELECTRONIC SERVICING NC II
Unit of Competency
MAINTAIN AND REPAIR OF AUDIO PRODUCTS AND

SYSTEM
Module Title

AND SYSTEM
INTRODUCTION:
This module contains information and suggested learning activities on
maintaining and repairing Audio Products and Systems. It covers attitudes
required to the knowledge, and skill.
Completion of this module will help you better understand the succeeding
module on performing computer operation.
This module consists of three learning outcomes. Each learning outcome
contains learning activities supported by instruction sheets. Before you perform
the instructions, read the information sheets and answer the self-check and
activities provided to ascertain to yourself and your instructor that you have
acquired the knowledge necessary to perform the skill portion of the particular
learning outcome.
Upon completing this module, report to your teacher for an assessment to
check your achievement of knowledge and skills requirements of this module. If
you pass the assessment, you will be given a certificate of completion.
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module you should be able to:
LO1 prepare audio tools and workplace for maintenance /repair of
audio products;
LO2 diagnose faults of audio products and system and
LO3 maintain / repair products and system.
TECHNICAL TERMS
Active State. A condition of a semi conductor device that is working
Ampere. A unit of electric current, or amount of electric charge per second
Capacitance. A measure of the amount of electric charge stored (or separated)
for a given electric potential
Conductance. A measure of how easily an electricity flows along a certain path
through an electrical element
Current. The flow (movement) of electric charge.
Decibel. A logarithmic unit of measurement that expresses the magnitude of a
physical quantity (usually power or intensity) relative to a specified
or implied reference level.
Digital. Use as discrete (that is, discontinuous) values to represent information
for input, processing, transmission, storage, etc
Duty Cycle. It is the proportion of time during which a component, device, or
system is operated.
Error. Refers to a difference between actual behavior or measurement and the
norms or expectations for the behavior or measurement
Farad. Defined as the amount of capacitance for which a potential difference of
one volt results in a static charge of one coulomb
Frequency. A measure of the number of occurrences of a repeating event per
unit of time.
Henry. The SI unit of inductance
Inductance. An electric current flowing around a circuit produces a magnetic
field and hence a magnetic flux through the circuit
Injury. Damage or harm caused to the structure or function of the body caused
by an outside agent or force, which may be physical or chemical
Insulation. A material that resists the flow of electric current
Ohm. (symbol: ) it is the SI unit of electrical impedance or, in the direct
current case, electrical resistance.
Potential Differences. In physics, the potential difference between two points is
the amount of work that would need to be done on a unit electric
charge to move it from one point to the other against an electric
field
Siemen. The SI derived unit of electric conductance. It is equal to inverse ohm.

It is named after the German inventor and industrialist Ernst
Werner von Siemens, and is equivalent to the previously used
designation of this unit, the ohm.
Solder. It is a fusible metal alloy with a melting point or melting range of 90 to
450 C (200 to 840 F), used in a process called soldering where it
is melted to join metallic surfaces. It is especially useful in
electronics and plumbing
Troubleshooting. It is a form of problem solving. It is the systematic search for
the source of a problem so that it can be solved. It is often a
process of elimination - eliminating potential causes of a problem.
It is used in many fields such as system administration and
electronics
Voltage. It is sometimes also called electric or electrical tension. The difference
of electrical potential between two points of an electrical or
electronic circuit, expressed in volts
Voltage Drop. The reduction in voltage in an electrical circuit between the
source and load. In electrical wiring national and local electrical
codes may set guidelines for maximum voltage drop allowed in a
circuit, to ensure reasonable efficiency of distribution and proper
operation of electrical equipment (the maximum permitted voltage
drop varies from one country to another).
Wattage. Symbol: W The SI derived unit of power, equal to one joule of energy
per second
Program/Course
CONSUMER ELECTRONIC SERVICING NCII
Unit of Competency
MAINTAIN AND REPAIR AUDIO PRODUCTS AND

SYSTEM
Module Title

AND SYSTEM
Learning Outcome 1: Prepare audio tools and workplace for

maintenance/repair of audio products.
Assessment Criteria:
1. Work station is cleaned for repair activities in line with a company
requirements.
2. Necessary tools, test instruments and Personal Protective Equipment
are prepared in accordance with their application or uses.
3. Service manuals and service information required for repair and
maintenance are acquired used as references.
Conditions:
The following resources are needed:
Equipment
-
AM-FM Radio Receiver
AM Radio Receiver
DVD / VCD Player
Professional audio/public address (PA) system (power amplifier)
MP3/MP4
Instruments
-
Signal Generator AF / RF
Analog / Digital VOM
Oscilloscope
Power Supply
Audio Frequency Counter
Distortion Analyzer
Electronic Hand Tools

-
Soldering Iron
Soldering Stand
4
Desoldering Tool
Set of Screw Driver (Philips, Flat)
Pliers
Long Nose pliers
Diagonal pliers
Utility Knife
Cleaning Brush
Supplies and Materials

-
Electronic Components
Soldering Lead
Wires
Silicon Grease
Soldering Flux
Requisition Slip
Accessories
Personal Protective Equipment (PPE)
Working clothes
Hand gloves
Mask
Goggles
Learning Materials
-
Work Plan
Service Manual
IC Manual
Learning Elements
LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 1: Prepare audio tools and workplace for
maintenance/repair of audio products.
Learning Activities
1.
Read Information Sheet 9A-1-1

regarding 5S application.
2.
Do the actual Laboratory Activity

Sheet 9A-1-1.
3.
Refer to the Assessment Criteria

9A-1-1.
4.
Read the Information Sheet 9A1-2 Tools, Equipment, and

Devices for Repairing Audio
Products and Systems.
5.
Do the preliminary set-up before

starting the use of appropriate
hand tools, test instruments and
personal protective equipment.
6.
If you have any questions or you

need
clarification
on
the
information, ask assistance from
your teacher or from your
classmate who has finished this
learning outcome (LO).
7.
If you have answered all the

questions and finished all the
laboratory activities, you may
proceed to the next learning
outcome (LO).
Special Instructions
Perform the activity with

supervision of the teacher.
the
Try to do the Student-Check

9A-1-2.
INFORMATION SHEET 1.1

5S Application
The 5S's are:
Sorting. Refers to the practice of going through all the tools, materials,
etc
Simplifying. It means arranging the tools and equipment in an order that

promotes workflow.
Sweeping, Systematic Cleaning, or Shining. Indicates the need to keep

the workplace clean as well as neat.
Standardizing. Refers to more than standardized cleanliness (otherwise

this would mean essentially the same as "systemized cleanliness").
Sustaining. Refers to maintaining and reviewing standards.
ACTIVITY SHEET 1.1

5S Application
Instructions:
1.
Students will be grouped with 10 members.
2.
Apply 5S in your shop work.
3.
You must get a score of 7-9 to have a rating of Very Good the teacher
assessment criteria 1-1.
TEACHER-CHECK SHEET 1.1
5S Application
Direction: The teacher will prepare a man-made activity for the students
to work on.
Item
no.
A
B
C
D
E
5S
70
Activity
75 80 85 90 95 100
Score
Sorting
Simplifying
Sweeping, Systematic
Cleaning, or Shining
Standardizing
Sustaining
Average
--------
Assessment Criteria 1.1

Score
Descriptive Grade
96-100
Excellent
86-95
Very good
81-85
Good
75-80
Fair
70-74
Poor

Tools, Equipment and Devices for Repairing
Audio Products and System
Basic Hand Tools
Driving Tools
Screw Driver is a device specifically designed to insert and tighten, or to loosen

and remove screws. The screwdriver comprises a head or tip which engages with
a screw, a mechanism to apply torque by rotating the tip, and some way to
position and support the screwdriver. A typical hand screwdriver comprises an
approximately cylindrical handle of a size and shape to be held by a human
hand, and an axial shaft fixed to the handle, the tip of which is shaped to fit a
particular type of screw. The handle and shaft allow the screwdriver to be
positioned and supported and to apply torque when rotated.
Handle
Head or Tip
Slotted Screw Driver is used to drive or fasten negative slotted screws.
Phillips Screw Driver is used to drive or fasten positive slotted screws. It is a

screw driver that could take greater torque and could provide tighter fastenings.
Torx Screw Driver Set is used to drive or fasten six pointed star screws. In
modern electrical appliances, they use screws with heads of non-standard
shape to prevent users of the device from easily disassembling them.
Hex (Allen Wrench) is used to drive or fasten hexagonal screws. The head has
hexagonal hole turned by an Allen key. An Allen key is a hexagonal shaped
wrench bended in letter-L. The Allen key was invented by an American, Gilbert
F. Heublein.
Jeweler's Screwdriver Set This is a set of small screw drivers composed of

slotted and Philips screw drivers.
10
Socket Wrench Is a type of wrench or tightening tool that uses separate,

removable sockets to fit many different sizes of fittings and fasteners, most
commonly nuts and bolts. It generally includes a ratcheting mechanism that
allows the nut to be tightened or loosened with a continuous motion, rather
than requiring that the wrench be removed and refitted after each turn.
Typically, a lever behind the socket switches the wrench between tightening and
loosening modes. The sockets attach to the ratchet through a square fitting that
locks onto them and come in four common sizes: 1/4 inch, 3/8 inch, 1/2 inch,
and 3/4 inch.
Soldering Tools
Soldering Iron is a device for applying heat to melt solder for attaching two
metal parts. A soldering iron is composed of a heated metal tip and an insulated
handle. Heating is often achieved electrically, by passing a current, supplied
through an electrical cord, through a heating element. For electrical work, wires
are usually soldered to printed circuit boards, other wires, or small terminals. A
low-power iron (15-30 Watts) is suitable for this work.
11
Some soldering irons have interchangeable tips for different types of work. Fine
round or chisel tips are typically used for electronics work. A new tip needs to
be coated, heated, and then covered with solder before its first use. This
procedure is called "tinning". The tinning forms a liquid layer which facilitates
the transfer of heat to the work piece. A dirty tip does not transfer heat well. The
tip needs to be kept coated with a shiny layer of solder by occasional wiping and
applying solder directly to the tip.
Soldering Tool Stand is a place of the soldering iron to keep them away from
flammable materials. The stand often comes with a sponge and flux pot for
cleaning the tip.
Desoldering Sucker is used to remove or to solder components from a circuit

for the propose of troubleshooting, repairing and removing components.
Splicing Tools
Long Nose is used for holding, bending and stretching the lead of electronics
component or connecting wire.
12
Side Cutters are wire-cutting pliers. Though they are not used to grab or turn
anything, they are useful to cut wire.
Wire Stripper is a pair of opposing blades much like scissors or wire cutters.
The addition of a center notch makes it easier to cut the insulation without
cutting the wire. This type of wire stripper is used by rotating it around the
insulation while applying pressure in order to make a cut around the insulation.
Since the insulation is not bonded to the wire, it then pulls easily off the end.
Notch
Boring Tools
12V Mini-Drill is used to bore or drill hole in the printed circuit board (pcb).
13
Portable Electric Drill is used for boring hole/s in the plastics chassis or metal
chassis with the used of drill bits.
Metal Files are hand tool used to shape metals by grinding. A file series of
sharp, parallel ridges or teeth. Most files have a narrow, pointed tang at one end
to which a handle can be fitted.
Flat Files are parallel in width and tapered in thickness They are used for flat
surfaces and edges.
Round File also called rat-tail files is gradually tapered and is used for many
tasks that require a round tool, such as enlarging round holes or cutting a
scalloped edge.
Narrow Pointed
Tang
Round File
Flat File
Cutting Tools - are used for cutting materials.

Utility Knife is a common tool used in cutting various trades and crafts for a
variety of purposes.
14
Hacksaw is a saw for cutting metal. Some of them have pistol grips which keep
the hacksaw firm and easy to grip. The small hand-held hacksaws consist of a
metal arch with a handle that fits around a narrow, rigid blade. The blade has
many small saw teeth along one side. It can either be attached such that the
teeth face away from the handle, resulting in sawing action by pushing. On the
push stroke, the arch will be bent a little, releasing the tension on the blade.
The blade is normally quite brittle, so care needs to be taken to prevent brittle
fracture of the blade.
Pistol Grip
Blade
Handle
Auxiliary Tools
Ball-peen Hammer is a type of hammer used in metalworking. The ball-peen
hammer remains useful for many tasks such as tapping punches and chisels.
The original function of the hammer was to "peen" riveted or welded material so
that it will exhibit the same elastic behavior as the surrounding material.
Specifically, striking the metal imparts a stress at the point of impact which
results in strain-hardening of that area. Strain hardening raises the elastic limit
of a material into the plastic range without affecting its ultimate strength. A
strain-hardened material will not deform under the same low stresses as a nonhardened material. Most metals can be "worked" by such methods until they
lose all of their ductile characteristics and become strong but brittle
15
Magnifying Glass with a convex lens is used to magnify an object. The lens is
usually mounted in a frame with a handle (see image). Roger Bacon is the
original inventor of the magnifying glass. A magnifying glass works by creating a
magnified virtual image of an object behind the lens. The distance between the
lens and the object must be shorter than the focal length of the lens for this to
occur. Otherwise, the image appears smaller and inverted, and can be used to
project images onto surfaces. The framed lens may be mounted on a stand,
keeping the lens at the right distance from the table, and therefore at the right
distance from the object on the table. The latter applies if the object is small and
also if the height is adjustable. Some magnifying glasses are foldable with builtin light.
Paint Brush made of bristles set in handle is used for cleaning dirty parts of a
circuit or an object.
16
Advance Electronic Equipment

Power Supply
It is a reference to a source of electrical power. A device or system that
supplies electrical or other types of energy to an output load or group of loads is
called a power supply unit or PSU.
Signal Generator
It is also known variously as a test signal generator, function generator,
tone generator, arbitrary waveform generator, or frequency generator is an

electronic device that generates repeating electronic signals (in either the analog
or digital domains). It is generally used in designing, testing, troubleshooting,
and repairing electronic or electro-acoustic devices; though they often have
artistic uses as well.
Multimeter
It is known as a multi-tester or a volt/ohm meter or VOM.It is an
electronic measuring instrument that combines several functions in one unit. A

standard multimeter may include features such as the ability to measure
voltage, current and resistance. There are two categories of multimeters; analog
multimeters and digital multimeters (often abbreviated DMM.) A multimeter can
be a hand-held device useful for basic fault finding and field service work or a
bench instrument which can measure to a very high degree of accuracy. They
17
can be used to troubleshoot electrical problems in a wide array of industrial and

household devices such as batteries, motor controls, appliances, power
supplies, and wiring systems.
Analog Tester
Digital Tester
Digital Multimeter (DMM)

Modern multimeters are often digital due to their accuracy, durability and
extra features. In a DMM the signal under test is converted to a voltage and an
amplifier with an electronically controlled gain preconditions the signal. It
displays the quantity measured as a number, which prevents parallax errors.
Digital Multimeter
Oscilloscope
An oscilloscope (sometimes abbreviated CRO, for cathode-ray oscilloscope,
or commonly just scope or O-scope) is a type of electronic test equipment that
allows signal voltages to be viewed, usually as a two-dimensional graph of one
or more electrical potential differences (vertical axis) plotted as a function of
time or of some other voltage (horizontal axis).
18
Analog type
An extra feature available in some analogue scopes is called 'storage'. This
feature allows the trace pattern that normally decays in a fraction of a second to
remain on the screen for several minutes or longer. An electrical circuit can
then be deliberately activated to store and to erase the trace on the screen.
Analog (Storage Type) Oscilloscope
Digital
The digital storage oscilloscope, or DSO for short, is now the preferred
type for most industrial applications, although simple analogue CROs are still
used by hobbyists. It replaces the unreliable storage method used in analogue
storage scopes with digital memory, which can store data as long as required
without degradation.
Digital Oscilloscope
Frequency Counter
A frequency counter is an electronic instrument, or component of one that
is used for measuring frequency.
Frequency Counter
19
ACTIVITY SHEET 1.2

Tools, Equipment and Devices for Repairing
Audio Products and Systems
Instructions:
1. Do the preliminary set-up necessary before starting the use of
appropriate hand tools, test instruments and personal protective
equipment.
2. You must get five to six (5-6) Yes to have the rating of Very Good and
pass the self-check 1-2 based on assessment criteria 1-2.
20
SELF-CHECK SHEET 1.1

Direction: Check the selected tools, test instruments and working manuals
placed on the demonstration table.
Presentation Standard
Presentation Level
Presentation Criteria
Yes
No
NA
1. Are the tools in good shape?

2. Are the electronic instruments working in good
condition?
3. Are the tools and electronic instruments secured
and at their right position?
4. Is there a sufficient source of power supply (220V)
in the outlet?
5. Is the space in the working table sufficient
enough for laboratory work?
6. Does the student wear proper attire for working?
7. Does the student know how to use the service
manual?
If all the items obtained a Yes response, the student can move
to the next lesson.

Number Of Yes
Descriptive Grade
Excellent
5-6
Very good
3-4
Good
1-2
Fair
Poor
21
ACTIVITY SHEET 1.3

Service Manual for Audio Products
Instruction s:
1. You should bring the following defective units:
AM FM Radio Receiver and FM Radio Receiver
CD Player with AM FM Radio Receiver
MP3 CD Player with AM FM Radio Receiver
MP3 Player with AM FM Radio Receiver
2. Let the student surf the internet or buy from the reliable source.
3. Produce a printout of the Service Manual which will be collected
afterwards by your teacher. The teacher will use the assessment
criteria 1-3 in scoring.
4. You must get a score of 7-9 to have the rating of Very Good.

No. of
Service
Manual
4
Score
Descriptive Grade
10
Excellent
9-7
Very good
6-4
Good
3-1
Fair
Poor
22
Program/Course
Unit of Competency
MAINTAIN AND REPAIR OF AUDIO - VIDEO PRODUCTS

AND SYSTEM
Module Title
MAINTAINING AND REPAIR AUDIO PRODUCTS AND

SYSTEM
Learning Outcome 2: Diagnose Faults of Audio Products and System
1. Systematic pre-testing procedure is performed in accordance with the
manufacturers instructions.
2. System defects/fault symptoms are identified using the appropriate tools
and equipment and in accordance with the safety procedures.
3. Results of diagnosis and testing are documented.
4. Identified defects and faults are explained.
Conditions:
Equipment
-
AM Radio Receiver
DVD / VCD Player
MP3/MP4
Instruments
-
Oscilloscope
Power Supply
Distortion Analyzer

23
Soldering Iron
Soldering Stand
Desoldering Tool
Pliers
o Long Nose
o Diagonal Pliers
Utility Knife
Cleaning Brush

-
Soldering Lead
Wires
Silicon Grease
Soldering Flux
Requisition Slip
Accessories
- Working clothes
Learning Materials
-
Work Plan
Service Manual
IC Manual
Learning Elements

24
LO 2: Diagnose Faults of Audio Products and sytem

Learning Activities
Special Instruction
1.
Read the instructions in Activity

Sheet 9A-2-1.
2.
Do the actual laboratory Activity

Sheet 9A-2-1.
3.

9A-2-1.
4.

need
clarification
on
the
advance classmate who has
finished this learning outcome
(LO).
5.

outcome (LO).
Perform Student Write-Up

9A-2-1 for :
- AM-FM Radio
- CD/DVD Player
- MP3 Player
ACTIVITY SHEET 2.1

25
Common Symptoms / Defects of Audio Products and System

Instructions:
1. Provide a service manual of each of the following:
2. Listen as the teacher discuses the different service manuals and share
his/her troubleshooting experiences on audio equipment.
3. Analyze the defective unit and provide a write up to be submitted to
your teacher. You will be graded based on the analysis you made on
the defective unit.
4. Student should get the grade of 85 (Very Good) to pass the laboratory
activity based on the assessment criteria 2-1.
STUDENT WRITE UP 2.1

26
Student : _____________________ Date: _______________ Grade: _______________

Year & Section: ___________________________ Teacher: ________________________
ADMISSION SLIP
UNIT BRAND : _________________________ Unit Model: ______________________
Owner: __________________________ Address: ________________________________
Direction:
Interview the owner of the unit regarding his/her complaint/s.
1. Problems and Symptoms : ___________________________________________

_____________________________________________________________________________
_____________________________________________________________________________
____________________________________________________
Teachers Initial: _______
STUDENT WRITE UP 2.2

27
Diagnosing Faults in Audio Products and Systems

ADMISSION SLIP
UNIT BRAND: _________________________ Unit Model: ______________________
Owner: __________________________ Address: ________________________________
Direction:
Conduct a preliminary test in the unit to determine the possible
cause of the problem.
1. Possible Cause: _______________________________________________________

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Teachers Initial: _______

28
Common Symptoms / Defects of Audio Products and Systems
Item
no.
1
2
3
AUDIO PRODUCT & SYSTEM

Troubleshooting
70 75 80 85 90 95 100
Techniques
Radio Receiver
CD / DVD Player
MP3 Player
Score
Average
--------

Score
Descriptive Grade
96-100
Excellent
86-95
Very good
81-85
Good
75-80
Fair
70-74
Poor
29
Program/Course
Unit of Competency
MAINTAIN AND REPAIR OF AUDIO VIDEO

PRODUCTS AND SYSTEM
Module Title

AND SYSTEM
Learning Outcome 3:
Maintain and Repair Audio Products and System
1. Defective parts/components are replaced with their appropriate
equivalent.
2. Repaired parts/components are soldered in accordance with current
best practices in industry.
3. Substitutions of parts are done in accordance with manufacturers
specifications.
4. Repair activity is performed within the required time frame.
5. Care and extreme precaution in handling the unit/product are
observed.
Conditions:
Equipment
-
AM Radio Receiver
DVD / VCD Player
MP3/MP4
Instruments
-
Power Supply
30

-
Soldering Iron
Soldering Stand
Desoldering Tool
Pliers
Long Nose
Diagonal Pliers
Utility Knife
Cleaning Brush

-
Soldering Lead
Wires
Requisition Slip
PPE Accessories
-
Working clothes
Hand Gloves
Mask
Goggles
Learning Materials
-
Work Plan
Service Manual
IC Manual
Learning Elements
31

LO 3: Maintain and Repair Audio Products and System
Learning Activities
Special Instruction
1.
Read the instruction in Activity

Sheet 9A-3-1.
2.
Do the actual laboratory Activity

Sheet 9A-3-1
3.

9A-3-1.
4.

need
clarification
on
the
classmates who have finished
this learning outcome (LO).
5.

outcome (LO).
Perform Student Write-Up

9A-3-1 for :
- AM-FM Radio
- CD/DVD Player
- MP3 Player
32
ACTIVITY SHEET 3.1

Repairing a Defective Audio Products
Instructions:
1. Provide a service manual of each of the following:
2. Listen as your teacher discusses the different service manuals

schematic diagram together with the use of electronic hand tools and
test instruments.
3. Continue to analyze troubleshoot the defective component/s.
4. Come up with a write - up to be submitted to your teacher. You will be
graded
based
on
the
output
production
activity
you
have
accomplished.
5. You should get a grade of 85 (Very Good) to pass the laboratory activity
based on Assessment Criteria 3-1.
33
STUDENT WRITE-UP 3.1

Troubleshooting Technique

ADMISSION SLIP
BRAND NAME : _________________________ Unit Model: ______________________
Owner: __________________________ Address: ________________________________
Direction: You will now test the unit with the use of electronic instruments,
hand tools and schematic diagrams.
CORRECTION/S: _________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
__________________________________________________________________________
REMARK/S : _______________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Teachers Initial: ______________
34

Item
no.
1
2
3
AUDIO PRODUCT & SYSTEM

Troubleshooting
70 75 80 85 90 95 100
Techniques
Radio Receiver
CD / DVD Player
MP3 Player
Score
Average
--------

Score
Descriptive Grade
96-100
Excellent
86-95
Very good
81-85
Good
75-80
Fair
70-74
Poor
35
ASSESSMENT PLAN
Title of Module
MAINTAINING AND REPAIRING AUDIO

PRODUCTS AND SYSTEM
Observation
Ways in which evidence will be collected:

[tick the column]
The evidence must show that the student
Cleaned work station for repair activities in line

with the company requirements.
Prepared necessary tools, test instruments and

Personal Protective Equipment in accordance with
their application or use.
Acquired service manuals and service information

required for repair and maintenance.
Observed systematic pre-testing procedure in

accordance with manufacturers instructions.
Identified system defects/fault symptoms using

appropriate tools and equipment and in accordance
with safety procedures.
Documented results of diagnosis and testing.
Explained identified defects and faults to the

teachers.
Replaced defective parts/components with their

recommended appropriate counterparts.
Soldered repaired parts/components at the specific.
Replaced parts in accordance with the

manufacturers specification.
Performed repair activity within the required time

frame.
Observed care and extreme precaution in handling

the unit/product is observed.
Portfolio

PRODUCTS AND SYSTEM
Demonstration
Unit of competency:
Third party
Report
Oral Questioning
Competency standard:
Written
Evidence Checklist
NOTE: Critical aspects of competency

Prepared by:
Date:
Checked by:
Date:
36
Observation Checklist
Students name:
Teachers name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the assessor:
1. Observe the student in maintaining and repairing audio products and system
2. Describe the assessment activity and the date when it was undertaken.
3. Place a tick in the box to show that the student has completed each aspect of the
activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form.
Date of observation
Description of the assessment activity
Location of the assessment activity
The student can
Clean work station for repair activities in line with the

company requirements.
Prepare necessary tools, test instruments and Personal

Protective Equipment in accordance with their application
or use.
Acquire service manuals and service information required

for repair and maintenance.
for repair and maintenance.
Observe systematic pre-testing procedure in accordance

with manufacturers instructions.
Identify system defects/fault symptoms using appropriate

tools and equipment and in accordance with safety
procedures.
Document results of diagnosis and testing.
Explain identified defects and faults to the teachers.
Replace defective parts/components with their

Solders repaired parts/components at the specific.
Substitute of parts in accordance with the manufacturers

specification.
Perform repair activity within the required time frame.
Observe care and extreme precaution in handling the

unit/product.
Did the students overall performance meet the standard?
If yes, tick the box
Yes
No
Teachers Feedback:
Teachers signature:
Date:
37
Observation and Questioning Checklist

Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of competency:
Instructions for the assessor:
1. Observe the student in maintaining and repairing of audio products and system.
2. Describe the assessment activity and the date when it was undertaken.
3. Place a tick in the box to show that the student has completed each aspect of the
4. Ask the student a selection of the questions from the attached list to confirm his/her
underpinning knowledge
5. Place a tick in the box to show that the student has answered the questions correctly.
Date of observation
Description of the assessment
activity
Location of the assessment activity
The student can


Protective Equipment in accordance with their
application or use.
Require service manuals and service information

required for repair and maintenance are acquired.

Identify system defects/fault symptoms using

appropriate tools and equipment and in accordance with
safety procedures.
Replace defective parts/components are replaced with

their recommended appropriate counterparts.
Solder repaired parts/components at the specific.
Substitute of parts in accordance with the


unit/product.
Yes
No
Did the students overall performance meet the standard?

38
Demonstration
Students name:
Teachers name:
Unit of competency:
Competency standards:
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the necessary materials the trainee/student must be able to:
Materials and equipment:
Signal Generator
AM/FM Radio
Multitester
Distortion Analyzer
Soldering Lead
Oscilloscope
MP3/MP4
Soldering Iron
Power Supply
VCD/DVD Player
Soldering Stand
to show if
evidence is
demonstrated
During the demonstration of skills, did the student can.
Yes
No
N/
A


Protective Equipment in accordance with their application
or use.

for repair and maintenance are acquired.

Identify system defects/fault symptoms are identified using

safety procedures.

Solder repaired parts/components at the specific.
Substitute of parts in accordance with the manufacturers

specification.

unit/product.
The students demonstration was:

Satisfactory
Not Satisfactory
39
Written report
Students name:
Teachers name:
Assessment Center
Competency standards
Unit of competency:
Task:
Your task is to:
Maintain and repair audio products
Submission date:
Use the checklist below as a basis for judging whether the students report meets the
required competency standards.
The students report states that he/she can


application or uses.
Acquire service manuals and service information



safety procedures.
Explain the identified defects and faults to the teacher.
Replace defective parts/components with the

Substitute parts in accordance with the manufacturers

specification.
Perform repair activity is within the required time frame.
Observed care and extreme precaution in handling the

unit/product.
Overall did the Students report meet the standard?
Yes
No
Comments:
Students signature:
Date:
Teachers signature:
Date:
40
PERFORMANCE TEST
Student's Name
Date
Competency:
Directions:
Ask your teacher to assess
your performance in the
following critical task and
performance criteria below
You will be rated based on the
overall evaluation at the right
side.
1st
Test Attempt
2nd
3rd
OVERALL EVALUATION
Level
Achiev
PERFORMANCE LEVELS
ed
4 - Can perform this skill without direct
supervision and with initiative and adaptability
to problem situations.
3 - Can perform this skill satisfactorily without
direct assistance or supervision.
2 - Can perform this skill satisfactorily but
requires some assistance and/or supervision.
1 - Can perform parts of this skill satisfactorily,
but requires considerable assistance and/or
supervision.
Teacher will initial level achieved.
PERFORMANCE STANDARDS
For an acceptable achievement, check YES, for an unachieved
skill, check NO and for a skill displayed inappropriately check
N/A.
Yes
No
N/A
Work station was cleaned for repair activities in line with the
Necessary tools, test instruments and Personal Protective

Equipment are prepared in accordance with their application or
use.
Service manuals and service information required for repair and

maintenance are acquired.
Service manuals and service information required for repair and

maintenance are acquired.
Systematic pre-testing procedure is observed in accordance with

manufacturers instructions.
System defects/fault symptoms are identified using appropriate

tools and equipment and in accordance with safety procedures.
Results of diagnosis and testing are documented.
Identified defects and faults are explained to the teachers.
Defective parts/components are replaced with their

Repaired parts/components are soldered at the specific.
Substitutions of parts are done in accordance with the

Repair activity was performed within the required time frame.
Care and extreme precaution in handling the unit/product were

observed.
41
ACKNOWLEDGMENT
Copyright Department of Education 2008
First Published JUNE 2008
This module is based on the Competency-Based Curriculum-Contextual
Learning Matrix (CBC-CLM) and finalized on the Instructional Modules
Finalization Development Workshop conducted at the Development Academy of
the Philippines, Tagaytay City on May 6 -10, 2008
This learning instrument was developed by the following personnel:
Technology Teachers:
Mr. Vic P. Diola Group Leader

Bauan Technical High School
Dr. Gilbert M. Castor

Don Alejandro Roses Sr. Science-Technology High School
Mr. Eddielou L. Dayao

Sanchez Mira School of Arts and Trade
Mr. Rufo G. Malla

E. Rodriguez Vocational High School
Mr. Sherwin P. Medrano

San. Pedro Relocation Center National High School
Mr. Remar C. Pinsoy

Baguio National School of Arts and Trade
Contextual Teacher:
Mrs. Daisy Carousel P. Cervantes

Facilitators:
Dr. Edward dela Rosa

TEC-VOC Task Force
Dr. Corazon L. Echano

TEC-VOC Task Force
Encoders:
Mrs. Rosario D. Briones

Mr. Mhariel L. Echano
Mr. Jason O. Villena
Funding: Department of Education

42
ACKNOWLEDGMENT
Learning Matrix (CBC-CLM) refined during the Writeshop on the Refinement
and Enrichment of Competency-Based Curriculum and Contextual Learning
Matrix of ARTS abd TRADES Specializations at Marikina Hotel, Marikina City on
April 20 25, 2009.
This learning instrument was refined and enriched by the following
educators:
Mr. Victorino P. Diola Group Leader

TVE Coordinator, Bauan Technical High School
Bauan, Batangas
Mr. Reynaldo C. Cunanan

Head Teacher VI, E. A. Rodriguez Vocational High School
Nagtahan, Sampaloc, Manila
Mrs. Gigi C. Corpuz

Teacher III, Malvar National High School
Malvar, Batangas
Mr. Ismael G. Gallardo

Teacher I, Community Vocational High School
Masipit, Calapan City, Oriental Mindoro
Mr. Rufo G. Malla

Teacher II, E. A. Rodriguez Vocational High School
Mr. George B. Fuazo

Teacher II, Gen. Mariano Alvarez Technical High School
GMA, Cavite
Contextual Teacher:
English
Mrs. Teresita P. Tanael

Teacher III, Gen. Mariano Alvarez Technical High School
GMA, Cavite
Mrs. Charlie I. Soriano

Teacher I, Don Alejandro Roces Sr. Science-Technology HS
Quezon City
Mathematics
Mrs. Analiza Rosa P. Librada
Teacher I,-Mathematics Coordinator, San Pedro Relocation Center Natl. HS
San Pedro, Laguna
43
Science
Mrs. Gemma G. Vallarta
Teacher III Science Coordinator, San Pedro Relocation Center Natl. HS
San Pedro, Laguna
Mrs. Lenalyn Manzano

Teacher I, E A. Rodriguez Vocational High School
Facilitators:

TEC-VOC Task Force
Dr. Victorio N. Medrano

TEC-VOC Task Force
Dr. Orlando E. Manuel

TEC-VOC Task Force
Encoders:
Marisol E. Saldivar
44

HIGH SCHOOLS
Unit of Competency:
MAINTAIN AND REPAIR AUDIO - VIDEO PRODUCTS AND

SYSTEM
Module No:
Module Title: MAINTAINING AND REPAIRING AUDIO - VIDEO

PRODUCTS AND SYSTEMS
TABLE OF CONTENTS
Page
How to Use this Module .................................................................................. 1
Introduction .................................................................................................... 2
Technical Terms .............................................................................................. 3
Learning Outcome 1:Prepare an audio-video unit, tools and workplace for
maintenance and repair of audio-video products and
sytem.4
Learning Experiences/Activities ............................................................. 5
Information Sheet 1.2 .7
Self-Check key 1.2 ............................................................................... 10
Learning Outcome 2: Diagnose faults of audio-video products and
system.11
Learning Experiences/Activities ........................................................... 12
Information Sheet 2.1 .......................................................................... 13
Operation Sheet 2.1...14
Job Sheet 2.1 ...................................................................................... 15
Operation Sheet 2.2 ............................................................................. 16
Learning Outcome 3: Maintain and repair audio-video products and
systems..17
Operation Sheet 3.1...21
Job Sheet 3.1 ...................................................................................... 24
Operation Sheet 3.2 ............................................................................. 25
Job Sheet 3.2 ...................................................................................... 29
Assessment Plan ................................................................................. 30

Observation Checklist ......................................................................... 31
Observation and Questioning Checklist ............................................... 33
Demonstration .................................................................................... 35
Written Report .................................................................................... 36
Performance test ........................................................................................... 37
Acknowledgement .. 39

Welcome to the Module Maintaining and Repairing Audio - Video
Products and System. This module contains training materials and
activities for you to complete.
The unit of competency Maintain and Repair Audio - Video Products
and System contains the knowledge, skills and attitudes required for
Consumer Electronics Servicing required to obtain the National Certificate
(NC) level II.
complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets, Job Sheets, and Operation
Sheets. Do these activities on your own and answer the Self-Check at the
end of each learning activity.
You have already some basic knowledge and skills covered in this module
because you have been working for some time; or already completed training
in this area.
If you can demonstrate competence to your teacher in a particular skill,
talk to him/her so you dont have to undergo the same training again. If you
have a qualification or Certificate of Competency from previous trainings
show it to him/her. If the skills you acquired are consistent with and
relevant to this module, they become part of the evidence. You can present
these for RPL. If you are not sure about your competence skills, discuss this
with your teacher.
After completing this module, ask your teacher to assess your
competence. Result of your assessment will be recorded in your competency
profile. All the learning activities are designed for you to complete at your
own pace.
In this module, you will find the activities for you to complete and
relevant information sheets for each learning outcome. Each learning
outcome may have more than one learning activity.
This module is prepared to help you achieve the required competency, in
receiving and relaying information. This will be the source of information
that will enable you to acquire the knowledge and skills in Maintaining
and Repairing Audio - Video Products and Systems independently at
your own pace with minimum supervision from your teacher.
Program/Course
Unit of Competency
MAINTAIN AND REPAIR AUDIO VIDEO

PRODUCTS AND SYSTEM
Module Title
MAINTAINING AND REPAIRING AUDIO - VIDEO

PRODUCTS AND SYSTEM
INTRODUCTION:
Maintaining and Repairing Video Products and systems. It covers the
knowledge, skills and attitudes required to maintain and repair this home
appliance.
Completion of this module will help you better understand the
succeeding module on maintaining and repairing video products and
systems.
This module consists of three (3) learning outcomes. Each learning
outcome contains learning activities supported by instructional sheets.
Before you perform the instructions, read the information sheets and answer
the self-check and activities provided to ascertain to yourself and your
teacher that you have acquired the knowledge necessary to perform the skill
portion of the particular learning outcome.
Upon completing this module, report to your teacher for an assessment
to check your achievement of knowledge and skills required this module. If
Upon completion of the module, you should be able to:
LO1 prepare an audio - video unit, tools and workplace for maintenance
and repair of audio - video products and system;
LO2 diagnose faults of audio - video products and system; and
LO3 maintain and repair audio - video products and system.
PREREQUISITES:
Using Hand Tools
Preparing and Interpreting Technical Drawing

Connecting and Terminating Electronic Circuits
Applying Quality Standards
TECHNICAL TERMS
Potential Differences. In physics, it is the potential difference between two
points is the amount of work that would need to be done on a unit
electric charge to move it from one point to the other against an
electric field.
Siemens. It is the SI derived unit of electric conductance. It is equal to
inverse ohm. It is named after the German inventor and industrialist
Ernst Werner von Siemens, and is equivalent to the previously used
designation of this unit, the mho.
Solder. It is a fusible metal alloy with a melting point or melting range of
90 to 450 C (200 to 840 F), used in a process called soldering where
it is melted to join metallic surfaces. It is especially useful in
electronics and plumbing.
Troubleshooting. It is a form of problem solving. It is the systematic search
for the source of a problem so that it can be solved. It is often a
process of elimination - eliminating potential causes of a problem. It is
used in many fields such as system administration and electronics.
Voltage. It is also sometimes also called electric or electrical tension. It is
the difference of electrical potential between two points of an electrical
or electronic circuit, expressed in volts.
Voltage Drop. It is the reduction in voltage in an electrical circuit between
the source and load.
Resistor. I a component made of material that opposes the flow of current
and therefore has some value of resistance.
Rotary Switch. Electromechanical device that has a rotating shaft
connected to one terminal capable of making, breaking a connection to
one or more other terminals.
Schematic Diagram. Is an illustration of an electrical or electronic circuit
with the components represented by their symbol.
Secondary
Winding.
Is an output winding of a transformer. Winding that is
connected to a load.
Short Circuit. Is also called a short. Low resistance connection between
two points in a circuit typically causing excessive current.
Soldering. Is a process of joining two metallic surfaces to make an
electrical contact by melting solder (tin and lead) across them.
Soldering Iron. Is a tool with an internal heating element used to heat
surfaces being soldered to the point where the solder becomes molten.
Substrate Is a mechanical insulating support upon which a device is
fabricated.
Switch. Electrical device having two states, ON (closed) or OFF (open).
Test. Sequence of operations intended to verify the correct operation or
malfunctioning of a piece of equipment or system.
Transformer. Is an inductor with two or more windings.
Volt-Ohm-Meter. Is known as a multitester. Test equipment used to check
AC, DC voltages, current in a circuit and resistance of any
components out of the circuit.
Program/Course
Unit of Competency

PRODUCTS AND SYSTEM
Module Title
MAINTAINING AND REPAIRING AUDIO-VIDEO

PRODUCTS AND SYSTEM
Learning Outcome 1: Prepare an audio video unit, tools and workplace for
maintenance and repair of audio video products
and system.
Assessment Criteria
1. Work station is cleaned/set for repair activities in line with the
workplace requirements.
2. Necessary tools, test instruments and personal protective equipment are
prepared in line with the job used as references.
3. Service manuals and service information required for
repair/maintenance are used as references.
Resources
1. Tan, Michael Q., Gantalao, Fred T., Lasala, Rommel M. Simple
Electronics; Andes Mountain Printers: 2004
2. Enriquez, Marcelo T. Electronics Technology IV; Souvenir Publications,
Inc.: 2003
3. Pagarigan, Marconi and Bandi, Sharif. Practical Electronics Solid State
Servicing, Quapo, Manila: Electrolab Corporation, copyright 1986

4. Staff of Electronic Enthusiasts, Project & Circuits Volume 1, Manila:
copyright 1982.
LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 1: Prepare an audio video unit, tools and
workplace for maintenance and repair of audio
video products and system.
Learning Activities
1. Read the Information Sheet 2.1
on work safety requirements.
2. Read the information sheet 2.2.
Special Instruction
Try to answer the SelfCheck 2.2 without looking

at the information sheet.
3. Read the information sheet 2.3.

4. Check your answers using
with the Answers Key.
5. If you missed some of the
questions, go back again to the
information sheet 2.2.
6. If you have any questions or you
need clarification on the
information, ask assistance
from your teacher or from your
advanced classmate who have
finished this learning outcome
(LO).
7. If you have answered the
questions, you are ready to
proceed to learning outcome 2.

Work Safety Requirements
Work Safety
Safety is everybodys responsibility
REMEMBER: ACCIDENTS DO NOT JUST HAPPEN; THEY ARE CAUSED.
Safety gadgets such as machine, goggles, etc, are provided in the
shop.
Learn the necessary precautionary measures from your teachers.
Dont take chances, report immediately any accident, however, minor
it may be, to the teachers.
You should not wear slippers in the shops.
Smoking is prohibited in the shops.
Male trainees should sport decent haircuts 2x3 cut.
5 S of Good Housekeeping
Japanese
English
Brief Explanation
Take out unnecessary
S Seiri
Sort
items and dispose of them.
Arrange necessary items in
S Seiton
Systematize
good order for use.
S Seisou
Sweep
Clean your workplace.
Maintain high standard of
S Seiketsu
Sanitize
housekeeping.
Do things spontaneously
S Shitsuke
Self-discipline
without being told.
To be a world Class worker; observe this:
S
Speed
P
Procedure
E
Economy
Q
Quality
S
Safety
GENERAL SAFETY PRECAUTIONS
1. Remove power from the circuit or equipment prior to working on it.
2. Remove and replace fuses only after the power in the circuit has been
de- energized.
3. Make sure all equipment are properly grounded.
4. Use extreme caution when removing or installing batteries containing
acid.
5. Use cleaning fluids only in well-ventilated spaces.
6. Dispose of cleaning rags and other flammable materials in tightly
closed metal containers.
7. In case of an electrical fire, de-energize the circuit and report
immediately to the appropriate authority.
FEDERAL SAFETY CODE COLORS
Federal safety red
Federal safety white
Federal safety yellow
Federal safety green
Federal safety black
Federal safety orange
Federal safety purple

Tools, Equipment and Devices, for Repairing Audio - Video Products and
System
LOGIC Probe
It is used to diagnose the
logic states by comparing
the voltage to reference
threshold for the
desired logic family.
FLAT SCREW and PHILIP

SCREW DRIVER
This tool is used to
tighten or loosen
square flat
rounded type of
screw.
MULTI-TESTER
OSCILLOSCOPE
It is an instrument
used to measure peak
to peak voltage and to
show the shape of a
voltage curve time.
Volt Ohm
Milliammeter is an
instrument used to
measure resistances,
voltage and ampere.
DIGITAL MULTI-TESTER
It is a tool with a point that is heated for melting and applying solder
SOLDERING IRON
It is a multi-tester that
has a digital
output display
DESOLDERING PUMP
It is a hand tool
used to pump
and suck a two
joining metal
LONG-NOSE and SIDE

It is a hand tool
used typically a
mixture of tin and
to grip and cut
lead. Component
terminals.

SERVICE MANUAL
Note: Please ask your teacher for a sample service manual of a
video product.
SELF CHECK 1.2

TOOLS, & EQUIPMENT, DEVICES FOR REPAIRING VIDEO
PRODUCTS
A. Identify what is referred by each of the items below.
Directions: Write your answer in a separate sheet of paper. Do not
write anything in this module.
_____________1.) It is an instrument used to measure peak to peak voltage
and to show the shape of a voltage curve time.
_____________2.) It is a hand tool used to grip and cut a component
terminal
_____________3.) It is a hand tool used to pump and suck a two joining
metal typically a mixture of tin and lead
_____________4.) It is a multitester that has a digital output display
_____________5.) It is a tool with a point that is heated for melting and
applying solder.
_____________6.) It is used to diagnose the logic states by comparing the
voltage to reference.
_____________7.) It is also called Volt ohm Milliammeter
B. 8-10.) Identify each of the given tools and equipment below:
_____________________8.)
______________________9.)
_____________________10.)
SELF-CHECK KEY 1.2

TOOLS, & EQUIPMENT, DEVICES FOR REPAIRING AUDIO - VIDEO
PRODUCTS
1. oscilloscope
2. long nose and side cutting pliers
3. desoldering pump
4. digital multitester
5. soldering iron
6. logic gates
7. analog multitester
8. oscilloscope
9. flat and Philip screw driver
10. digital multitester
10
Program/Course
Unit of Competency
Module Title
CONSUMER ELECTRONIC SERVICING NC

II
PRODUCTS AND SYSTEM
MAINTAINING AND REPAIRINGING AUDIO VIDEO PRODUCTS AND SYSTEM
Learning Outcome 2: Diagnose faults of audio - video products and system.

1. Systematic Pre-testing procedure is observed in accordance
with the manufacturers instruction.
2. System defects/faults and symptoms are identified using the
appropriate tools and equipment.
3. Results of diagnosis and testing are documented.
4. Identified defects and faults are explained to the person in
charge.
References:
Tan, Michael Q., Gantalao, Fred T., Lasala, Rommel M. Simple
Enriquez, Marcelo T. Electronics Technology IV; Souvenir
Publications, Inc.: 2003
Pagarigan, Marconi and Bandi, Sharif. Practical Electronics
Solid State Servicing, Quiapo, Manila: Electrolab Corporation,

copyright 1986
Staff of Electronic Enthusiasts, Project & Circuits Volume 1,
Manila: copyright 1982.
11
Learning Outcome 2: Diagnose faults of audio - video products and
system
Learning Activities
Read the attached Information
Sheet 2.1 on work safety
requirements.
Special Instruction

Read the information sheet 2.2.

Read the operation sheet 2.1.
If you have answered the question,
you are ready to proceed to
learning outcome 3.
12

COMMON SYMPTOMS/DEFECTS OF VIDEO PRODUCTS & SYSTEMS
POWER SUPPLY SECTION
No power
Stand by power
Intermittent power
AUDIO SECTION
HORIZONTAL SECTION
No sound
Intermittent sound
Distorted sound
VIDEO SECTION
No power
Vertical one line
W/ sound no power
VERTICAL SECTION
No picture
Intermittent picture
Distorted picture
Blurred picture
Horizontal one line

Intermittent one line
TEST INSTRUMENT AND HAND TOOLS
High voltage tester

Oscilloscope
Digital and Analog Multi-tester
Soldering iron
Desoldering Pump
Logic probe
Pattern Generator
Long nose pliers
Side cutting pliers
Cleaning brush
13
OPERATION SHEET 2.1

PRE-TESTING PROCEDURES IN DIAGNOSING FAULTS IN VIDEO
PRODUCTS
IF
Unit cannot be
turned-on.
POSSIBLE CAUSE
Is AC power cord
properly pluggedin?
HOW TO FIX
No picture
Intermittent
picture
Dim picture
No sound but with

picture
Visually check
the AC power
cord if there is
loose connection
in power plug.
Plug-in properly
the AC cord.
Is matching
transformer
properly
connected to the
antenna
connector of the
CTV?
Is brightness
mode adjustment
on?
Set to menu setup and go to

brightness
control
adjustment and
press + button to
adjust the
brightness of the
CTV.
Is mute mode
off?
Set to menu setup and go to

mute mode and
press the off
mode and press
the vol. + button
and listen to the
Visually check
the antenna
connector of CTV.
Match the
transformer and
re-connect the
balloon coil inside
the connector.
14
sound output.
JOB SHEET 2.1

PRE-TESTING PROCEDURES IN DIAGNOSING FAULTS IN AUDIO VIDEO PRODUCTS
Direction: With the use of actual colored television, diagnose audio - video
trouble and fill out the following table.
Note: Write your answer on a separate sheet of paper. Do not write

anything in this module.
CTV model: ____________________________

Serial No. _____________________________
Possible trouble
Cause of
trouble
Affected
components
Possible
Remedy
1.
______________________
2.
______________________
3.
______________________
4.
______________________
15
OPERATION SHEET 2.2

TROUBLESHOOTING GUIDE IN VIDEO PRODUCTS AND SYSTEMS
16
Program/Course
Unit of Competency
MAINTAIN AND REPAIR AUDIO - VIDEO PRODUCTS

AND SYSTEM
Module Title
MAINTAINING AND REPAIRING AUDIO - VIDEO

PRODUCTS AND SYSTEM
Learning Outcome 3: Maintain and repair audio - video products and

system.
1.
2.
3.
4.
5.
6.
Defective parts/components are replaced with their counterparts

and repaired at specified location.
Control settings adjustments are performed in conformity with the
service manual.
Repair activity is performed within the required time frame.
Care and extreme precaution in handling the units are observed in
accordance with the manufacturers recommendation.
The unit is reassembled and tested.
The unit is cleaned after the repair activity.
References:
Tan, Michael Q., Gantalao, Fred T., Lasala, Rommel M. Simple
Enriquez, Marcelo T. Electronics Technology IV; Souvenir
Publications, Inc.: 2003
Pagarigan, Marconi and Bandi, Sharif. Practical Electronics Solid
State Servicing, Quapo, Manila: Electrolab Corporation, copyright

1986
Staff of Electronic Enthusiasts, Project & Circuits Volume 1, Manila:
copyright 1982.
17
Learning Outcome 3: Maintain and repair of audio - video products
and system.
Learning Activities
Read the attached Information
Sheet 3.1 on work safety
requirements.
Special Instruction

Read the operation sheet 3.1

Read the operation sheet 3.2
If you have answered the
question, you are ready to proceed
to learning outcome 2
18

READING SCHEMATIC DIAGRAM
NOTE:
Resistor
All resistors are carbon 1/4w resistors unless marked as
follows:
Unit of resistance is OHM () (K= 1 000 000)
Capacitor
All capacitors are ceramic 50v capacitors unless marked as
follows:
Unit of capacitance is f unless otherwise noted.
Voltage measurement
Voltage is measured using DC voltmeter.
Conditions of the measurement are the following:
Power source..AC AUTO 110-240v, 50/60hz
Receiving signal.Colour Bar signal (RF)
All customers controlsMaximum positions
Number in red circle indicates waveform number.
19
When arrow mark

is found, connection is easily found from the
direction of arrow.
: indicates the major signal flow.
This schematic diagram is the latest at the time of printing and
subject to change without notice.
Remarks:
The power circuit contains a circuit area which uses a separate power
supply to isolate the connection.
The circuit is defined by Hot and Cold indications in the schematic
diagram.
Take precautions.
Note:
All circuits, except the power circuit are cold.
Precautions:
Do not touch the hot part or the hot and cold parts at the same time
or you will be shocked.
Do not short circuit the hot and cold circuits or the fuse may blow and
parts may break.
Do not connect an instrument such as an oscilloscope to the hot and

cold circuits simultaneously or the fuse may blow.
Connect the body of the appliance to the earth ground.
Make sure to disconnect the power plug before removing the chassis.
20
OPERATION SHEET 3.1

PROCEDURE IN REPAIRING AUDIO - VIDEO PRODUCTS
Stay away from large and heavy transformers and avoid being
barefooted or wet when servicing any electronic device.
In case of doubt, keep the device unplugged from the AC outlet.
The first thing we must do is to measure the voltage between both

pins of the main power supply capacitor which is shown below.
In USA where the outlet voltage is about 120V AC, there must be
about
140
to
170VDC
over
the
capacitor.
In countries like England where the voltage is 220V, there must be
about 280 to 340V over this capacitor. If there is no voltage over this
capacitor or the voltage is too low, there's no need to check the
switching power supply.
The problem may be:

1. blown fuse;
2. blown low value resistor somewhere between the AC plug and the
Capacitor;
3. the main switch may be bad; and
4. there must be some broken trace on the PCB.
Notice that some TV sets have small power supply apart from the main
power supply which is called stand-by power supply. This maybe caused
by a power supply failure or some shorts on the secondary side. You are
more likely to find the failure quickly if you start by the secondary side.
21
In these cases there is a relay which turns on the main power supply.
See the most common failures:

In the first place the fly-back, which is also called as Fly Back
Transformer (FBT))
If the problem is the fly-back, the output voltage decreases. Check the
B+ pin of the fly-back from the PCB.
To check the Horizontal Output Tranformer, proceed the tests found
below.
Remove the TV set from TV AC outlet.
Set the analog multimeter to the 100 ohms scale, and place the red
probe on the collector and the black probe on the emitter as shown
below.
If you find low resistance, there is no problem in this case.
22
Now place to probe the other way around as shown below

In this case, the resistance is higher than what is in the first case.
If the resistance in both cases is the same, the HOT is probably

shorted.
Remove the HOT and check it again outside the PCB.
If the resistance remains the same, the HOT must be replaced.
If you replace the HOT, you must replace also the snubber capacitor.
It's the 1600V capacitor which is linked to the collector of the HOT.
If you don't replace it, there is a risk of the HOT to become shorted
again.
They are fast recover diodes linked to the secondary side of the power
supply.
If one of these diodes become shorted, the power supply may be
blocked.
Shorted horizontal yoke may also act as a shorted fly-back.
23
Suppose the power supply has a zero volt.

If you remove the yoke plug and the power supply increases to 100V,
then the yoke is shorted
Note: Only the horizontal yoke can block the power supply. As a
matter of precaution, keep the PCB always from your face when the
device is plugged to the AC outlet.
JOB SHEET 3.1

PROCEDURE IN REPAIRING AUDIO - VIDEO PRODUCTS
Given the actual television set, with different defects and symptoms you
need to write the procedure in repairing video product based on what you
have learned.
NO POWER
Procedure:
HORIZONTAL ONE
LINE
Procedure:
NO SOUND
Procedure:
24
OPERATION SHEET 3.2

ASSEMBLING AND TESTING AUDIO - VIDEO PRODUCTS
Remove all screws marked with an arrow () from the back of the
television receiver.
Note: Use same hardware/ screws when reassembling and
disassembling the television receiver.
Remove the back cover.

Remove the board from the TV set by pulling the main board out as
shown below:
25
Hold the left and right side of the PCB and slowly pull it, as shown in
the picture below.
Reverse the Printed Circuit Board to servicing mode position.
Isolate the defects with the use of the given tools and equipment.
26
After isolating the defects, remove the defective part(s) and replaced
with the same specification.
Return the PCB to its original position.
Get the receiver cover and fix the power cord to avoid hindrances.
27
Use a Philip screw driver to re-screw the cover of the television

receiver.
Clean the unit after re-screwing the cover of the receiver.
Test the unit for aging.
28
JOB SHEET 3.2

Assembling and Testing Audio - Video products
Student : _____________________ Date: _______________ Grade: ____________

Year & Section: ___________________________ Teacher: ____________________
ADMISSION SLIP
BRAND NAME : _________________________ Unit Model: ____________________
Owner: __________________________ Address: ______________________________
Direction: The student will now test the unit with the use of electronic
instrument, hand tools and schematic diagram and perform troubleshooting
based on the operation sheet given.
CORRECTION/S: _________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
__________________________________________________________________________
REMARK/S :
_______________________________________________________________
__________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
29
Teacher Initial: ______________
ASSESSMENT PLAN
MAINTAINING AND REPAIR AUDIO-VIDEO

PRODUCTS AND SYSTEMS

[tick the column]
The evidence must show that the student has
Cleaned the work station for repair activities in

line with the company requirement.
Prepared the necessary tools, test instruments

and Personal Protective Equipment in
accordance with their application or use
Acquired the service manuals and service

information required for repair and
maintenance.
Acquired the service manuals and service

information
required
for
repair
and
maintenance.
Observed the systematic pre-testing procedure

in accordance with manufacturers
instructions.
Identified the system defects/fault symptoms

using appropriate tools and equipment and in
accordance with safety procedures
Documented the results of diagnosis and

testing.
Explained the identified defects and faults to

the superior.
Replaced the defective parts/components with

their recommended appropriate counterparts.
Soldered the repaired parts/components at the

specific
Portfolio
Title of Module
Demonstration
MAINTENANCE AND REPAIR OF VIDEO

PRODUCTS AND SYSTEM
Third party
Report
Unit of competency:
Questioning
Observation
Competency standard:
Written
Evidence Checklist
30
Substituted the of parts in accordance with the

manufacturers specification
Performed the repair activity within the

required timeframe
Observed care and extreme precaution in

handling the unit/product.
NOTE: *Critical aspects of competency
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
Instructions for the teacher:
1. Observe the student in maintaining and repairing audio video products and
system.
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the student has completed each aspect of
the activity to the standard expected in the enterprise.
Date of observation
Description of assessment
activity
Location of assessment
activity
The student has.
Cleaned the work station for repair activities in line

with the company requirement.
Prepared necessary tools, test instruments and

their application or use




with safety procedures
31
Explained identified defects and faults to the

superior.

Soldered repaired parts/components at the specific
Substituted of parts in accordance with the

Performed repair activity within the required

timeframe
Observed care and extreme precaution in handling

the unit/product.
Did the students overall performance meet the

standard?
Yes
No
Teachers feedback to student:

Teacher signature:
Date:
32

Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
1. Observe the student in maintaining and repairing audio video products and
system.
3. Place a tick in the box to show that the student has completed each aspect of
the activity to the standard expected in the enterprise.
4. Ask the student a selection of the questions from the attached list to confirm
his/her underpinning knowledge
5. Place a tick in the box to show that the student has answered the questions
correctly.
Date of observation
activity
activity
The student has.
Cleaned the work station for repair activities in line with

the company requirement.
Prepared necessary tools, test instruments and Personal

application or use




safety procedures
Explained identified defects and faults to the superior.

Soldered repaired parts/components at the specific
Substituted parts in accordance with the
33
Performed repair activity within the required timeframe
Observed care and extreme precaution in handling the

unit/product.

standard?
Yes
No
34
Demonstration
Students name:
Teachers name:
Unit of competency:
Date of assessment:
Time of assessment:
High voltage tester

Oscilloscope
Digital and Analog Multi-tester
Soldering iron
Desoldering Pump
Logic probe
Pattern Generator
Long nose pliers
Side cutting pliers
Cleaning brush
to show if evidence is
demonstrated
During the demonstration of skills, did the

student:
Prepare necessary tools, test instruments and
their application or use?
Observe
systematic
pre-testing
procedure
in
accordance with manufacturers instructions?
with safety procedures?
recommended appropriate counterparts?
Yes
No
N/A

Satisfactory
Not Satisfactory
35
Written report
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
Task:
Your task is to:
Submission date:
Use the checklist below as a basis for judging whether the students
report meets the required competency standards.
The students report shows that the student has If yes, tick the box
specified
troubles
possible causes
remedy
Overall did the students report meet the standard?
Yes
No
Comments:
Students
signature:
Date:
Teachers
signature:
Date:
36
PERFORMANCE TEST
Learner's Name
Date
Competency:
Test Attempt
1st
2nd
3rd
Directions:
performance criteria below
You will be rated based on
the overall evaluation at
the right side.
OVERALL EVALUATION
Level
Achiev
PERFORMANCE LEVELS
ed
supervision and with initiative and
adaptability to problem situations.
3 - Can perform this skill satisfactorily
without direct assistance or supervision.
2 - Can perform this skill satisfactorily
but requires some assistance and/or
supervision.
1 - Can perform parts of this skill
satisfactorily, but requires considerable
assistance and/or supervision.
Instructor will put the initial at level achieved.
For acceptable achievement, all items should
receive a "Yes" or "N/A" response.
Work station for repair activities were cleaned in line with

the company requirement.
Necessary tools, test instruments and Personal Protective

Equipment were prepared in accordance with their
application or use
Service manuals and service information required for

repair and maintenance were acquired.
Service manuals and service information required for

repair and maintenance were acquired.
Systematic pre-testing procedure in accordance with

manufacturers instructions were observed.
System defects/fault symptoms were identified using

safety procedures
Results of diagnosis and testing were documented.
Identified defects and faults were explained and identified

to the superior.
Yes
No
N/A
37
Defective parts/components were replaced with their

Solder repaired parts/components were soldered at the

specific
Parts were substituted in accordance with the

Repair activity was performed within the required time

frame.
38
ACKNOWLEDGMENT
This module is based on the Competency-Based CurriculumContextual Learning Matrix (CBC-CLM) and finalized on the Instructional
Modules Finalization Development Workshop conducted at
the
Development Academy of the Philippines, Tagaytay City on May 6 -10, 2008



Mr. Rufo G. Malla


Mr. Remar C. Pinsoy

Contextual Teacher:

Facilitators:
TEC-VOC Task Force

TEC-VOC Task Force
Encoders:

39
ACKNOWLEDGMENT
This module is based on the Competency-Based CurriculumContextual Learning Matrix (CBC-CLM) refined during the Writeshop on the
Refinement and Enrichment of Competency-Based Curriculum and
Contextual Learning Matrix of ARTS abd TRADES Specializations at
Marikina Hotel, Marikina City on April 20 25, 2009.
educators:

Bauan, Batangas

Mrs. Gigi C. Corpuz

Malvar, Batangas

Mr. Rufo G. Malla

Mr. George B. Fuazo

GMA, Cavite
Contextual Teacher:
English

GMA, Cavite
o Mrs. Charlie I. Soriano

Quezon City
Mathematics
40
Mrs. Analiza Rosa P. Librada

San Pedro, Laguna
Science
o Mrs. Gemma G. Vallarta
San Pedro, Laguna

Facilitators:

TEC-VOC Task Force

TEC-VOC Task Force
o Dr. Orlando E. Manuel

TEC-VOC Task Force
Encoders:
o Marisol E. Saldivar
41

HIGH SCHOOLS
Unit of Competency: SERVICE AND REPAIR LOW END CELLULAR

PHONE
Module No. 3
Module Title: SERVICING AND REPAIRING LOW END CELLULAR PHONE

i
TABLE OF CONTENTS
Page
How to Use this Module ......................................................................... iii
Introduction ...........................................................................................1
Technical Terms .....................................................................................2
Learning Outcome 1: Identify the parts of a low end cellular
phone unit and interpret a schematic diagram ..............................3
Learning Experiences/Activities ....................................................4
Information Sheet 1.1 ...................................................................5
Self-Check 1.1 ..............................................................................9
Learning outcomes 2: diagnose a low-end cellular phone unit
and analyze the defects found .................................................10
Learning Experiences/Activities ......................................... 11
Information Sheet 2.1........................................................... 12
Operation Sheet 2.1 ........................................................... 13
Job sheet 2.1 ...................................................................... 14
Operation Sheet 2.2 ...................................................................15
Learning Outcomes 3: Maintain and repair a low-end cellular
phone unit ..................................................................................18
Learning Experiences/Activities ..................................................19
Information Sheet 3.1 .................................................................20
Self-Check 3.1 ............................................................................22
Information Sheet 3.2 .................................................................23
Job Sheet 3.1 ..............................................................................24
Learning Outcomes 4: Test a repaired low-end cellular phone ..............25
Learning Experience/Activities ....................................................26
Operation Sheet 4.1 ....................................................................27
Job Sheet 4.2 ..............................................................................30
Assessment Plan......................................................................... 31
Observation and Questioning Checklist ....................................... 33
Demonstration ........................................................................... 34
Written Report ............................................................................ 35
Performance test ..................................................................................36
Acknowledgement . 37
ii

Welcome to the Module Servicing and Repairing Low-End
Cellular Phone. This module contains training materials and activities
for you to complete.
The unit of competency Service and Repair Low-End Cellular
Phone contains the knowledge, skills and attitudes required for
Consumer Electronics Servicing required to obtain the National
Certificate (NC) level II.
You are required to go through a series of learning activities in
order to complete each of the learning outcomes of the module. In each
learning outcome there are Information Sheets, Job Sheets, and
Operation Sheets . Do these activities on your own and answer the SelfCheck at the end of each learning activity.
If you have questions, dont hesitate to ask your teacher for
assistance.
You have already some basic knowledge and skills covered in this
module because you have been working for some time; or already
completed training in this area.
If you can demonstrate competence to your teacher in a particular
skill, talk to him/her so you dont have to undergo the same training
again. If you have a qualification or Certificate of Competency from
previous trainings show it to him/her. If the skills you acquired are
consistent with and relevant to this module, they become part of the
evidence. You can present these for RPL. If you are not sure about your
competence skills, discuss this with your teacher.
After completing this module, ask your teacher to assess your
competence. Result of your assessment will be recorded in your
competency profile. All the learning activities are designed for you to
complete at your own pace.
In this module, you will find the activities for you to complete and
relevant information sheets for each learning outcome. Each learning
outcome may have more than one learning activity.
This module is prepared to help you achieve the required
competency, in receiving and relaying information. This will be the
source of information that will enable you to acquire the knowledge and
skills in Servicing and Repairing Low-End Cellular Phone
independently at your own pace with minimum supervision from your
teacher.
iii
Program/Course:
Unit of Competency:
Module Title:

SERVICE AND REPAIR OF CELLULAR PHONE
SERVICING AND REPAIRING LOW-END
CELLULAR PHONE
INTRODUCTION:
Servicing and Repairing Low-end Cellular Phones. It covers the
knowledge, skills and attitudes required to service and repair an
important gadget for communication.
This module consists of four (4) learning outcomes. Each learning
outcome contains learning activities supported by instructional sheets.
Before you perform the instructions, read the information sheets and
answer the self-check and activities provided to ascertain to yourself and
your teacher that you have acquired the knowledge necessary to perform
the skill portion of the particular learning outcome.
Upon completing this module, report to your teacher for assessment
to check your achievement of the knowledge and skills required in this
module. If you pass the assessment, you will be given a certificate of
completion.
LO1 identify the parts of a low end cellular phone unit and interpret
the schematic diagram;
LO2 diagnose a low-end cellular phone unit and analyze the defects
found;
LO3 maintain and repair a low-end cellular phone unit; and
L04 test a repaired low-end cellular phone.
ASSESSMENT CRITERIA:
Refer to the assessment criteria of learning outcomes 1-4 of this
module.
PREREQUISITES:
Using Hand Tools.
Preparing and Interpreting Technical Drawing.
Applying Quality Standards.
TECHNICAL TERMS
Tweezers. This is a convenient tool to hold small parts.

Multi-Tester. Multi-tester can measure various electric values such as
the measurement of the resistor value, the measurement of
the voltage, the measurement of the current, the
confirmation of the polarity of the light emitting diode.
Stabilized power unit .The electronic circuits which used a transistor,
IC and so on and cannot directly work by 100 V AC supply.
Oscilloscope. This tool is used to observe waveform of the voltage.
Digital Multi-meter. This is the measurement receptacle which displays
the voltage, the electric current, the other measurement
result in the digital.
Soldering Iron.Tool with an internal heating element used to heat
surfaces being soldered to the point where the solder
becomes smalten.
Solder pump. This is the tool that can absorb the melted solder with the
repulsion power of the spring that was built in with the
principle of the piston.
Soldering Lead. Metallic alloy used to join two metal surfaces.
De-soldering wire. This is made of a thin copper net wire like a screen
cable in a coaxial cable. Like water the solder is absorbed to
the net wire by a capillary tube phenomenon.
Needle Pliers. These are pliers with thin cutting tip. It is very convenient
to restrain and to hold the parts at narrow place. It is used
to make straight the component lead.
Wire Cutter (Nipper). This tool is used in cutting the wire or the
component lead. It isn't possible to use when the thickness
of the wire doesn't fit. Be careful so as not to be injured
because the blade is too sharp.
Program/Course:
Unit of Competency:
Module Title:

SERVICE AND REPAIR CELLULAR PHONES
SERVICING AND REPAIRING A LOW-END
CELLULAR PHONE
Learning Outcome1: Identify the parts of a low-end cellular phone unit

and interpret the schematic diagram.
Assessment Criteria
1. The parts of a low-end cellular phone unit are identified based on
the manual specifications
2. The functions of its parts are identified and explained
3. The schematic diagrams are interpreted in accordance with the
manufacturers service manual
4. A cellular phone is identified for feature enhancements based on
the specifications of the unit.
References
http://uselessinfo.pwp.blueyonder.co.uk/hints_nokia.htm
http://uselessinfo.pwp.blueyonder.co.uk/nokia-dismantle.htm
http://repair4mobilephone.org/cell_phone.html
www.mobile-hardware.net
www.twisterflasher.com
http://uselessinfo.pwp.blueyonder.co.uk/hints_moto.htm
http://uselessinfo.pwp.blueyonder.co.uk/SIEMENSdismantle.htm
http://uselessinfo.pwp.blueyonder.co.uk/index.htm
Learning Outcome1: Identify the parts of a low-end cellular phone
unit and interpret the schematic diagram.
Learning Activities
1. Read the attached Information
Sheet 1.1 on low-end cellular
phone.
2. Answer the self check 1.1.
3. Check your answer go back to
the Information Sheet 1.4.
questions, go back to
information sheet 1.1 again.
questions correctly, you are
ready to proceed to learning
outcome 2.
Special Instruction
Try to answer the SelfCheck without looking at

the information sheet.

Low-End Cell Phone
Introduction
Cellular radio telephone, also called cellular telephone
or cell phone, low-powered, lightweight radio
transceiver
(a
combination
transmitter-receiver)
provides voice telephone service to mobile users.
Cellular telephone operates as portable telephone;
whereas; the extensive wire line networks are operated
by local telephone companies. Cellular phones are not
restricted by a cord. Cellular telephones have become
very popular with professionals and consumers as a
way to communicate while away from their regular
phones; while traveling or when in remote locations
lacking regular phone services.
Cellular radio telephone mechanics
Both cellular radio and PCS use high frequency radio
waves to transmit calls. High frequency waves have short
wavelength that passes by a given point at a very high
rate. High frequency waves provide better sound quality
than lower frequency waves such as (AM radio) and more
reliable cellular links to and from the tower over a short
distance.
Now cellular phones have several features which have
liquid crystal screen that can display the telephone
number that is being called the number of the incoming
call or a short text message.

Parts of a Low-End Cellular Phone
External Parts
Key pad control. It is composed of the buttons where the letters

and numbers are being placed
On-Off switch. It is used to designate the operating and the
inoperative state of a device or unit.
Casing/ housing. It is the external part of a cell phone which holds
the body/PCB to protect the internal parts of the unit.
Internal Parts
Battery pack. It provides wireless power source.

Charger connector. It is the connector where the charger jack is
being contacted and plugged-in.
Earphone connector. It is a connector of a cell phone in which the
external sound is being connected.
Central Processing Unit (CPU). It runs the cellular based on
permanent instruction from ROM (read-only memory) It also
manages operation of cellular controller.
Sim card connector. It is where the sim card is being placed to
have a network access.
Antenna switch. It receives signal from any transmitter, but the
main purpose is to switch what station is being received.
Liquid Crystal Display (LCD). It is the one producing soft visual
output of cellular phones. It serves as the monitor of the PCB to
produce display needed by the user to be formally guided in
handling a mobile phone.

Schematic Diagram of a Low-End Cellular Phone
Note: Ask your teacher for a complete schematic diagram of a low-end

cellular phone.

Identifying Cellular Phone for Feature Enhancement
Modifying alert tone
Left click Exploring

Select alert tone
Put a check to standard
Modifying ring tone
Left click exploring

Select ring tone
Left click retrieve all
Window save as under save and left click
Open Line/ Unlocking (high version)

Note: If we are going to open line, always use a back-up of the cell
phone or click read me:
Open Kodex
Select phone type
Find and click the phone version
Click unlocked now
Enter
Follow instruction
Writing phone
Wait until done
Screen Saver
Data cable (9 pins on state phone) logo/picture message and ring

tone security code/open line/vibra activation.
Logo Operator/Logo maker
Search logo manager and then double click.

Edit operator logo go to file click open edit go to upload logo
If you want to indicate your name, click a type name.
Modifying flashing using K explorer (KX)
Open KX
Left click file
Select open
Under window open flash file to modify (MCU PPM)
SELF CHECK 1.1

Identifying Cellular Phone for Feature Enhancement
Direction: Fill in the blanks with the missing steps necessary for feature
enhancement. Write your answer on a separate sheet of paper.
Modifying Alert Tone
Lift click exploring

_____________________
Put check to standard
Modifying Ring Tone

_____________________
_____________________
Left click retrieve all
Window save as under save and left click
Modifying Flashing Using K explorer (KX)
Open KX
____________________
____________________
____________________
____________________
Open line / Unlocking (High Version)

Note: If we are going to open line, always use a backup of all phone
phone or click read me.
Open codex
Select phone type
Find and click the phone version click unlock now
___________________________
___________________________
___________________________
___________________________
Program/Course:
Unit of Competency:
Module Title:

CELLULAR PHONES
Learning Outcome2: Diagnose a low-end cellular phone unit and

analyze the defects found.
Assessment Criteria
1. A customer is interviewed to determine the possible causes of defects
of a cellular phone unit.
2. Pre-testing of a cellular phone is observed in accordance with the
manufacturers manual.
3. Visual inspection of the internal components is conducted for possible
defects.
4. Troubleshooting is performed based on the manufacturers manual.
References
http://www.mobile-hardware.net
http://www.twisterflasher.com
10
Learning Outcome 2: Diagnose a low-end cellular phone unit and
analyze the defects found.
Learning Activities
on low-end cellular phone.
2. Answer the Self Check 2.1.
3. Compare your answers with the
model answers. If you missed
some of the questions, go back
again to Information Sheet 2.1.
4. Do the Operation Sheet 2.2 on
pre-testing procedure before
you work on Job Sheet 2.2.
troubleshooting procedure.
Special Instruction
Try to answer the Self-Check

without looking at the
information sheet.
11
Information Sheet 2.1

Common Symptoms/Defects of a Low-end Cellular Phone
Not charging
Fast Drain Battery
Keypad Problem
No Signal/No Network Coverage
Sim Card Problem
No power
No Display
No Vibration
Earphone No Voice
Failing to Send Voice
Not Ringing
Auto shut-off
Security Code Problem
Contact Service
Self Check 2.1

Common Symptoms/Defects of a Low-End Cellular Phone
Direction: Give at least 10 possible common symptoms/defects of a lowend cellular phone. Write your answer on a separate sheet of paper.
12
Operation Sheet 2.1

Pre-testing Procedure in a Cellular Phone
The following are the symptoms and their possible causes:
IF
Not charging
Fast drain battery
Keypad problem
No signal/No
network
Sim card problem
No power
No display
No vibration
Ear phone no voice
POSSIBLE CAUSE/S
Defective Battery
No contact between battery and circuit
board
Poor contact of external interface
On board charge IC
Defective battery
Power supply IC damage
Crystal oscillator shorted
Incompatible casing
Keypad contact
Keypad control interface. ( IC problem)
Area not covered by network
Poor contact of antenna
Power amplifier circuit damaged
IF IC damaged
Antenna circuit failure
Signal processor (33xx) damaged
Software problem
Bad contact of Simcard socket
Power supply IC module failure
Step-up diode, SIM card power supply
Unsolder of resistance and capacity
Network provider is locked
Power supply failure
Bad contact of battery tips
Battery tips damaged
ON?OFF key damaged
Software failure
Power supply IC failure
Display screen damaged
Bad contact of display screen interface
Bad contact of internal connector socket
Pins of power IC are unsoldered
Pins of CPU are unsoldered
Software Problem
No vibrator installed
Vibrator damaged
Bad contact between buzzer and board
Earphone damaged
Bad contact of internal interface
13
Bad contact between main board and

earphone
Pins unsolder of audio integrated circuit
MIC interface damaged
MIC bad contact
Mic signal amplifier transistor
Audio integrated circuit failure
Buzzer damaged
Bad contact of internet interface
Audio integrated circuit
unsoldered/damaged
Battery failure
T/R combiner failure
ICs problem
Software problem
Phone software reading
Software problem
Hardware/circuit failure
Failing to send
voice
Not ringing
Auto shut-off
Security code
problem
Contact service
Job Sheet 2.1

Pre-testing Procedure in a cellular phone
Direction: Complete the table below on a separate sheet of paper.
IF
Possible cause
Not charging
Fast drain battery
Keypad problem
No signal/No network
Sim card problem
No power
No display
No vibration
Ear phone no voice
Failing to send voice
Not ringing
Auto shut-off
Security code problem
Contact service
14
OPERATION SHEET 2.2

Troubleshooting procedure
A. Familiarize yourself with the troubleshooting procedure.
15
16
17
Program/Course:
Unit of Competency:
Module Title:

SERVICE AND REPAIR OF CELLULAR PHONES
CELLULAR PHONES
Learning Outcome3: Maintain and repair a low-end cellular phone unit.

Assessment Criteria
1. Components are tested using appropriate tools and equipment
following the troubleshooting service manual.
2. Defective parts/ components are replaced following instruction in
troubleshooting guide manual.
3. Parts are properly handled in accordance with the manufacturers
service manual.
4. Cleaning of the unit is performed.
5. Safety precaution is observed in maintaining and repairing a lowend cellular phone.
Resources
18
Learning Outcome 3: Maintain and repair a low-end cellular phone
unit.
Learning Activities
on tools used in maintaining
and repairing a low-end cellular
phone.
3. Compare your answer with the
model answer in Information
Sheet 3.1.
maintenance and repair
procedure of low-end cellular
unit before working on the Job
Sheet 3.2.
question, you are ready to
proceed to learning outcome 4.
Special Instruction
information sheet.
19
Information Sheet 3.1

Tools in Maintaining and Repairing a Low-End Cellular Phone Unit
A. TOOLS AND EQUIPMENT

Hot air soldering tools (rework station, leolus600)
Variable regulated power supply (6A,12A)
Soldering iron ( 0-40 watts variable temperature )
tweezers
Screw driver/star bit
Multi-tester (analog/digital)
Wire stripper
Test jig
ESD- free work bench with mirror
High grade magnifying glass with lamp
Cleaning brush (non static)
Soldering lead
Eraser (staedler, white)
Cleaning agent
Wires (stranded, solid #22)
Silicon grease
Board for reworks
Plate for reball/magnetic handle
B.
TOOL
Tweezers
Multi-Tester
DESCRIPTION
This is a convenient
tool to hold small
parts.
DRAWING
Multi-tester can
measure various
electric values such
as the measurement
of the resistor value,
the measurement of
the voltage, the
measurement of the
current, the
confirmation of the
polarity of the light
emitting diode.
20
Stabilized power unit
Oscilloscope
Digital Multi-meter
Soldering Iron
Soldering Lead
The electronic
circuits which use a
transistor, IC and so
on cannot be directly
worked by AC100 V.
Usually; those
powers are from
several V to tens of V
in the direct current.
Therefore the power
supply unit becomes
needed to confirm
the operation of the
circuit that was
completed. The
power supply voltage
differs the circuit,
and then the power
unit that the voltage
is able to change is
convenient for the
power supply device.
This tool is used to
observe waveform of
the voltage.
This is the
measurement
receptacle which
displays the voltage,
the electric current,
the other
measurement result
in the digital.
Tool with an internal
heating element
used to heat
surfaces being
soldered to the point
where the solder
becomes molten.
It is a metallic alloy
used to join two
metal surfaces.
21
Solder pump
De-soldering wire
Magnifying glass
Needle Pliers
Wire Cutter (Nipper)
This is the tool that

can absorb the
melted solder with
the repulsion power
of the spring that
was built in with the
principle of the
piston.
This is made of thin
copper net wire like
a screen cable in a
coaxial cable. Like
water it inhales to
cloth, the solder is
absorbed to the net
wire by a capillary
tube phenomenon.
It is a special glass
used to enlarge the
components values,
objects and
specifications.
These are the pliers
with thin cutting
tips. They are very
convenient to
restrain and also to
hold the parts at
narrow place. They
are used to make
straight the
component lead.
This tool is used in
cutting the wire or
the component lead.
It isn't possible to
use when the
thickness of the wire
doesn't fit. Be
careful so as not to
be injured because
the blade is sharp.
SELF CHECK 3.1

Tools in Maintaining and Repairing a low-end cellular phone unit
22
Directions: Enumerate at least 15 tools and equipment used for

repairing a low-end cellular phone.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
23
OPERATION SHEET 3.2

Maintenance and Repair Procedure
A. Maintenance Procedure
24
B. Repair Procedure
1. Case History. Make a short interview with the owner of the
defective receiver/appliances about when and how the defects
started.
2. Check all control settings. See to it that all control settings are in
their proper settings for normal operation.
3. Visual inspection. Remove all the metallic objects that might cause
short between terminal of electric components.
4. Check energy source to determine if it is connected and functional.
5. Isolate the problem from a single stage or circuit if possible.
6. Test semiconductor devices.
7. Make resistance checks on suspected components.
8. Make DC voltage measurement.
9. Replace defective component/components w/ specific part number.
10. Analyze the entire system for normal operation.
JOB SHEET 3.1

Repair Procedure
A. Direction: Enumerate the ten steps in repairing a low-end cellular
phone.
B. Perform the repair procedure on a low-end cellular phone
25
Program/Course:
Unit of Competency:
Module Title:

CELLULAR PHONE
Learning Outcome 4: Test a repaired low-end cellular phone unit.

Assessment Criteria
1. A repaired unit is reassembled according to the given procedure.
2. A reassembled unit is tested and cleaned in conformity with the
manufacturers specifications.
3. Service completion procedure and documentation based on the
manual.
Resources
1.
2.
3.
4.
5. www.twisterflasher.com
26
Learning Outcome 4: Test a repaired low-end cellular phone unit.
Learning Activities
1. Read the attached Information
Sheet 3.3 on low-end cellular
phone.
3. Compare your answer with the
model Answer Key.
question, go back to
Information Sheet 3.3 again.
question, you are ready to
proceed to learning outcome.
Special Instruction
information sheet.
27
OPERATION SHEET 4.1

Procedure in Assembling and
Disassembling a Low-end Cellular Phone unit
A.
28
29
30
JOB SHEET 4.2

Procedure in Testing an Assembled Low-end Cellular Phone Unit
1. After repairing the unit, be sure to rescrew the unit completely
before assembling.
2. Fix the specified casing of the unit.
3. Check the physical appearance of the unit, if theres any
scratch.
4. Clean the units with a soft cloth.
5. Test the unit for aging.
6. After aging, put the unit on the location far from any dust or
risk.
JOB SHEET 4.3

Procedure in Assembling and
Dis-assembling a Low-end Cellular Phone unit
Direction: Perform an actual assemble and disassemble in a low-end
cell phone and write the procedure from 1-10 only. Ask your teacher
to provide a low-end cell phone.
31
ASSESSMENT PLAN
Evidence Checklist
Competency standard
Unit of competency
Written
Portfolio
Demonstration
The evidence must show that the student can..

Identify parts of a low end cellular phone
unit based on the manual specifications.
Identify and explain functions of its parts.
Observation

[tick the column]
Third party
Report

CELLULAR PHONE
Oral Questioning
Title of Module
Interpret schematic diagrams in accordance

with the manufacturers service manual.
Identify cellular phone for feature
enhancements based on the specifications of
the unit.
Interview a customer to determine the
possible causes of defects of a
cellular
phone unit.
Observe pre-testing of a cell in accordance
with manufacturers manual.
Conduct visual inspection of the internal
components for possible defects.
Can perform troubleshooting on the
manufacturers manual
Test components using appropriate tools and
equipment according to troubleshooting
service manual.
Replace defective parts/ components
according to the troubleshooting guide
manual.
Handle properly parts in accordance with
Perform cleaning of the unit.
Observe safety precaution in servicing and
Prepared by:
Date:
Checked by:
Date:
32
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
1. Observe the student in servicing and repairing a low end cellular phone
3. Place a tick in the box to show that the student completed each aspect of the
Date of observation
activity
activity
The student can.
Identify parts of a low end cellular phone unit
based on the manual specifications.
Interpret schematic diagrams in accordance with
the manufacturers service manual.
Identify cellular phone for feature enhancements
based on the specifications of the unit.
Interview a customer to determine the possible
causes of defects of a
cellular phone unit.
Observe pre-testing of a cell in accordance with
equipment according to troubleshooting service
manual.
Replace defective parts/ components according to
the troubleshooting guide manual.
Handle properly parts in accordance with
Observe safety precaution in servicing and
Yes
No
standard?
Feedback to student:
Teacher signature:
Date:
33

Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
1. Observe the student in servicing and repairing a low end cellular phone.
5. Place a tick in the box to show that the student answered the questions
correctly.
Date of observation
activity
activity
The student can.
Interpret schematic diagrams in accordance with
the manufacturers service manual.
Identify cellular phone for feature enhancements
based on the specifications of the unit.
manual.
Replace defective parts/ components according to
the troubleshooting guide manual.
Observe safety precaution in servicing

standard?
and
Yes
No
34
Demonstration
Students name:
Teachers name:
Unit of competency:
Date of assessment:
Time of assessment:
Given the necessary materials the trainee/student must be able to: use appropriate
tools and equipment in servicing and repairing low-end cellular phones; and
diagnose and repair low-end cellular phone unit.

tweezers
Wire stripper
Test jig
Esd- free work bench with mirror
Soldering lead
Eraser (stedler, white)
Cleaning agent
Silicon grease
Board for reworks
demonstrated

student:
Interpret schematic diagrams in accordance with the
manufacturers service manual.
Can perform troubleshooting on the manufacturers
manual
manual.
Replace defective parts/ components according to the
Observe safety precaution in servicing and repairing a
low-end cellular phone.
Satisfactory
Yes
No
N/A
Not Satisfactory
35
Written report
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
Task:
Your task is to:
Service and repair a low end cellular phone.
Submission date:
The students report.
Can perform troubleshooting on the manufacturers manual
Test components using appropriate tools and equipment
according to troubleshooting service manual.
Yes
No
Comments:
Students
signature:
Teachers
signature:
Date:
Date:
36
PERFORMANCE TEST
Learner's Name
Competency:
Directions:
performance criteria below.
You will be rated based on the
overall evaluation on the right
side.
Date
Test Attempt
1st
2nd
3rd
OVERALL EVALUATION
Level
Achiev
PERFORMANCE LEVELS
ed
4 - Can perform this skill without supervision
and with initiative and adaptability to problem
situations.
supervision.
Teacher will initial level achieved.
For acceptable achievement, all items should receive a YES, for
unachieved skill, check NO and for a skill displayed
inappropriately check N/A.
Identify parts of a low end cellular phone unit based on the
manual specifications.
Identify cellular phone for feature enhancements based on the
specifications of the unit.
Interview a customer to determine the possible causes of
defects of a
Observe pre-testing of a cell in accordance with manufacturers
manual.
Conduct visual inspection of the internal components for
possible defects.
Can perform troubleshooting on the manufacturers manual
Test components using appropriate tools and equipment
according to troubleshooting service manual.
Handle properly parts in accordance with manufacturers
service manual
Observe safety precaution in servicing and repairing a low-end
cellular phone.
Yes
No
N/A
37
ACKNOWLEDGMENT
This module is based on the Competency-Based CurriculumContextual Learning Matrix (CBC-CLM) and finalized on the Instructional
Modules Finalization Development Workshop conducted at
the
Development Academy of the Philippines, Tagaytay City on May 6 -10,
2008


Mr. Rufo G. Malla


Mr. Remar C. Pinsoy

Contextual Teacher:
Facilitators:
TEC-VOC Task Force

TEC-VOC Task Force
Encoders:

38
ACKNOWLEDGMENT
This module is based on the Competency-Based CurriculumContextual Learning Matrix (CBC-CLM) refined during the Writeshop on
the Refinement and Enrichment of Competency-Based Curriculum and
Contextual Learning Matrix of ARTS abd TRADES Specializations at
Marikina Hotel, Marikina City on April 20 25, 2009.
educators:

Bauan, Batangas

Mrs. Gigi C. Corpuz

Malvar, Batangas

Mr. Rufo G. Malla

Mr. George B. Fuazo

GMA, Cavite
Contextual Teacher:
English

GMA, Cavite
Quezon City
39
Mathematics
o Mrs. Analiza Rosa P. Librada
Teacher I,-Mathematics Coordinator, San Pedro Relocation
Center Natl. HS
San Pedro, Laguna
Science
o Mrs. Gemma G. Vallarta
Teacher III Science Coordinator, San Pedro Relocation
Center Natl. HS
San Pedro, Laguna
Facilitators:

TEC-VOC Task Force

TEC-VOC Task Force

TEC-VOC Task Force
Encoders:
40

HIGH SCHOOLS
Unit of Competency:
Module No. 4
SERVICE AND REPAIR CELLULAR PHONE

SERVICING AND REPAIRING HIGH-END
CELLULAR PHONE
TABLE OF CONTENTS
Page
How to Use this Module .................................................................................. 1
Introduction .................................................................................................... 2
Technical Terms .............................................................................................. 3
Learning Outcome 1: Identify the parts of a High-End Cellular
Phone Unit and Interpret the Schematic
diagram ......................................................................... 4
Learning Experiences/Activities ............................................................. 5
Self-Check 1.1 ..................................................................................... 20
Self-Check Key 1.1............................................................................... 21
Learning outcomes 2: Diagnose and Analyze the Defects Found in
a High-End Cellular Phone Unit.................................................. 22
Operation sheet 2.1 ............................................................................. 34
Job sheet 2.1 ....................................................................................... 38
Self check 2.1 ...................................................................................... 39
Learning Outcomes 3: Maintain and Repair a High-End Cellular
Phone Unit................................................................. 40
Operation Sheet 3.1 ............................................................................. 42
Job Sheet 3.1 ...................................................................................... 54
Learning Outcomes 4: Test a Repaired High-End Cellular Phone
Unit ........................................................................... 55
Job Sheet 4.1 ...................................................................................... 57
Job Sheet Checklist 4.1 ....................................................................... 57
Learning Outcomes 5: Install Additional Features ......................................... 58
Job Sheet 5.1 ...................................................................................... 68
Observation Checklist ................................................................................... 69
Observation and Questioning Checklist ......................................................... 70
Demonstration .............................................................................................. 71
Written Report .............................................................................................. 72
Performance Test .......................................................................................... 73
Performance Standard .................................................................................. 73
Acknowledgement ......................................................................................... 74

Welcome to the Module Servicing and Repairing a High-End Cellular
Phone. This module contains training materials and activities for you to
complete.
The unit of competency Service and Repair Cellular Phone contains the
knowledge, skills and attitudes required for Consumer Electronic Servicing
required to obtain the National Certificate (NC) level II.
complete each of the learning outcomes of the module. In each learning outcome
there are Information Sheets, Job Sheets, Operation Sheets and Activity
Sheets. Do these activities on your own and answer the Self-Check at the end of
each learning activity.
You have already some basic knowledge and skills covered in this module
because you have been working for some time; or already completed training in
this area.
If you can demonstrate competence to your teacher in a particular skill, talk
to him/her so you dont have to undergo the same training again. If you have a
qualification or Certificate of Competency from previous trainings show it to
him/her. If the skills you acquired are consistent with and relevant to this
module, they become part of the evidence. You can present these for RPL. If you
are not sure about your competence skills, discuss this with your teacher.
After completing this module, ask your teacher to assess your competence.
Result of your assessment will be recorded in your competency profile. All the
learning activities are designed for you to complete at your own pace.
In this module, you will find the activities for you to complete and relevant
information sheets for each learning outcome. Each learning outcome may have
more than one learning activity.
This module is prepared to help you achieve the required competency, in
receiving and relaying information. This will be the source of information that
will enable you to acquire the knowledge and skills in Servicing and Repairing
of a High - End Cellular Phone unit independently at your own pace with
minimum supervision from your teacher.
Program/Course:
Unit of Competency:
Module Title:
SERVICING AND REPAIRING A HIGH END

CELLULAR PHONE
INTRODUCTION:
Servicing and Repairing of high End Cellular Phone. It covers the knowledge,
skills and attitudes required to service and repair high end cellular phone.
This module consists of five (5) learning outcomes. Each learning outcome
contains learning activities supported by instructional sheets. Before you
perform the instructions, read the information sheets and answer the self-check
and activities provided to ascertain to yourself and your teacher that you have
acquired the knowledge necessary to perform the skill portion of the particular
learning outcome.
Upon completing this module, report to your teacher for an assessment to
check your achievement of the knowledge and skills required in this module. If
LO1. identify the parts of a high end cellular phone unit and interpret the
schematic diagram;
LO2. diagnose and analyze the defects found in a high- end cellular phone
unit;
LO3. maintain and repair a high- end cellular phone unit;
LO4. test a repaired high- end cellular phone unit; and
LO5. install additional features.
PREREQUISITES:
Using hand tools
Preparing and interpreting technical drawing
Servicing and Repairing Low-end cellular phone
Applying Quality Standards
TECHNICAL TERMS
Tweezers. This is a convenient tool to hold small parts.
Multi-Tester. Multi-tester can measure various electric values such as the
measurement of the resistor value, the measurement of the voltage,
the measurement of the current, the confirmation of the polarity of
the light emitting diode.
Stabilized Power Unit .The electronic circuits which uses a transistor, IC and
cannot be directly worked by AC100 V. Usually, those powers are
from several V to tens of V in the direct current.
Oscilloscope. This tool is used to observe wave form of the voltage.
Digital Multi-meter. This is the measurement receptacle which displays the
voltage, the electric current, the other measurement result in the
digital.
Soldering Iron. It is a tool with an internal heating element used to heat
surfaces being soldered to the point where the solder becomes
molten.
Solder pump. This is a tool that can absorb the melted solder with the
repulsion power of the spring that was built in with the principle of
the piston.
Soldering Lead. It is a metallic alloy used to join two metal surfaces.
De-soldering wire. This is made of thin copper net wire like a screen cable in a
coaxial cable. Like water it inhales to cloth, the solder is absorbed
to the net wire by a capillary tube phenomenon.
Needle Pliers. This pliers with thin cutting tip is very convenient to restrain,
and also to hold the parts at narrow place. It is used to make
straight the component lead.
Wire Cutter (Nipper). This tool is used in cutting the wire or the component
lead. It isn't possible to use when the thickness of the wire doesn't
fit. Be careful so as not to be injured because the blade is sharp.
Volt-Ohm Meter. It is also known as a multitester. Test equipment used to
check AC DC Voltages current in a circuit and resistance of any
component out of the circuit.
Troubleshooting. It is a systematic approach to locate the cause of a fault in an
electronic circuit or system.
Schematic Diagram. It is an illustration of an electrical or electronic circuit
with the component represented by their symbols.
rogram/Course:
Unit of Competency:
Module Title:
SERVICING AND REPAIRING HIGH-END CELLULAR

PHONE
Learning Outcome 1: Identify the parts of a high- end cellular phone unit and
interpret its schematic diagram.
Assessment Criteria
1. The functions of the parts of a high-end cellular phone are identified
and explained.
2. Enhancement features of the cellular phone are identified based on the
manuals specifications.
References
Learning Outcome 1. Identify the parts of a high- end cellular phone unit
and interpret the schematic diagram.
Learning Activities
1. Read the Information Sheet
1.1 on Parts of a Cellular
Phone.
1-2
on
Enhancement
Features of a common HighEnd Cellular Phone Unit.
Special Instruction

without
looking
at
the
information sheet.

1.3 on Schematic Diagram of
a
Common
High
End
Cellular Phone Unit.
4. Fill out the checklist to SelfCheck 1.1
5. Answer Assessment Criteria.
If all the item are Yes or NA
response, you can move on
the next LO.

PARTS OF A CELLULAR PHONE
(COMMON HIGH-END CELLULAR PHONE UNIT N6600)
External parts of a Cellular Phone (N6600)
LCD
NAVIGATION
KEY
CASING
KEY PAD
INTERNAL PARTS
(Sample of a common high-end cellular phone
N6600)
Note: Refer to the first two references found on page 1 for the details
10
NOKIA N90 EXPLODED VIEW
When dismantling any phone, great care should be taken to ensure that no
damage is caused any of the parts. Rough handling may result in severe
damage of many parts, and if proper anti-static procedures are not followed,
electrostatic damage may result in any electronic component.
Before commencing, it is recommended that the correct tools be purchased for
the job in hand at the very least. You will require a Torx T6 screwdriver.
Please remember that this is an exploded view and not a step-by-step guide;
however, so long as you're careful and take your time and follow the diagram
carefully you shouldn't have too many problems.
11

ENHANCEMENT FEATURES OF A COMMON HIGH END CELLULAR PHONE
( N6600, N95 )
The obvious choice for customizing Nokia phones is the Nokia written PC-Suite.
PC-Suite has the major advantage of being freely distributed, but it doesn't work
with all handsets and is weak in certain areas. First of all you need to decide
how you intend to connect your handset to your computer. On many phones
you'll have the choice of cable, infra red or Bluetooth connectivity, but on some
of the lower handsets you'll not officially have any of these options (e.g. the
Nokia 3310 never officially had any connectivity options from Nokia, but third
part cables and applications are available).
If you have the option of Infra-red or Bluetooth, It is strongly suggested
to take one of these routes rather than the cable. Whilst the cable will be
faster (and probably more reliable) you'll find that Nokia very quick to change
the connectivity options for their phones so you will likely end up purchasing a
new cable each time you change your phone. At least with Infra red or
Bluetooth they are recognized and supported standards that are common to
many manufacturers. If you still decide to prefer a cabled solution, you
should be aware that many third party (copied or cloned) cables based on the
Prolific chipset will not function with PC-Suite, so check with your supplier
before buying.
FEATURES (N95)
Feature
Release date
WCDMA
frequencies
North / Latin
America
Internal Dynamic
Memory (RAM)
Internal Flash
Memory
Memory card slot
Battery
Talk time (GSM)
Standby time
(GSM)
Screen
Dimensions
Mass
Camera lens
cover
N95 (N951)
March
2007
2100 MHz
N95 8GB
(N95-2)
August
2007
2100 MHz
N95 8GB
NAM (N95-4)
Jan 2008
no
N95 NAM
(N95-3)
September
2007
850/1900
MHz
yes
no
64 MB
128 MB
128 MB
128 MB
160 MB
8 GB
160 MB
8 GB
micro SD
950 mAh
4 hr
9.3 days
none
1200 mAh
5 hr
11.6 days
micro SD
1200 mAh
5 hr
10.4 days
none
1200 mAh
diagonal
2.6"
99x53x21
mm
120 g
sliding
diagonal
2.8"
99x53x21
mm
128 g
none
diagonal 2.6"
diagonal 2.8"
99x53x20.5
mm
124 g
none
none
850/1900
MHz
yes
12
FEATURES (N6600)
o Integrated (VGA 640x480) camera
o Video recorder with audio support (records up to 95 KB - from 9 to
27 seconds - with built-in recorder application)
o Streaming video and audio
o Wireless connectivity with Bluetooth and IrDA
o 6 MB internal memory
o Memory card slot for additional user memory and applications
o Java MIDP 2.0 and Symbian(series 60) applications
o Data synchronization with PC via PC Suite and iSync
o Tri-band operation in GSM E900/1800/1900 networks
ADDITIONAL FEATURES (N6600)

o
o
o
o
o
o
o
o
ARM compatible (ARM4T architecture)

Symbian Operating System 7.0s
CPU running at 104 MHz
6MB of built in memory
MMC card slot
176x208 (65,536 colors) TFT display
5-way joystick navigation
HSCSD and GPRS, for internet/WAP access
NOKIA HINTS
UNLOCKING
Most non-BB5 Nokia handsets can be freely unlocked. There is a
free unlock calculator available on the extra page of the site, but
bear in mind that you only get five attempts to unlock the handset
via code after that you'll need to use a cabled solution.
CODES
These are generic codes that work on most Nokia handsets:
Show IMEI - *#06#
Show Firmware Version - *#0000#
Warranty Menu - *#92702689#
Activate EFR - *3370#
Deactivate EFR - #3370#
Activate HFR - *4720#
Deactivate HFR - #4720#
Display SIM Clock Status - *#746025625#
Reset Timers & Game Scores - *#73#
Production Serial Number - *#7760#
13
OPERATING SOFTWARE FOR ADDITIONAL FEATURES
Symbian OS is a proprietary operating system designed for mobile

devices, with associated libraries, user interface frameworks and reference
implementations of common tools produced by Symbian Ltd. It is a
descendant of Psion's EPOC and runs exclusively on ARM processors.
Symbian is currently owned by Nokia (47.9%), Ericsson (15.6%), Sony
Ericsson (13.1%), Panasonic (10.5%), Siemens AG (8.4%) and Samsung
(4.5%). Although BenQ acquired the mobile phone subsidiary of Siemens
AG, the Siemens AG stake in Symbian did not pass to BenQ.
Logomanager was (and still is) one of the best applications for customizing
Logos, ring tones, start-up animations and a few other bits and pieces.
Unfortunately Logomanager is of little use for newer handsets and so is
only really to be considered if you have a mono screened Nokia.
MobiMB is designed to allow you to browse the contents of your phone
almost as though they were a drive on your computer. It allows you to
transfer (to and from the phone) logos, wallpaper, ring tones, games,
applications and basically any user content available on the phone.
Mobius/PX is basically a phonebook & SMS management utility. It's the
perfect compliment to MobiMB and combined with that will give most
people the functionality they need to manage their phone.
Polyphonix Studio is a fully featured MIDI/SP-MIDI editor. If you're
serious about creating and editing your own polyphonic (MIDI) ring tones
it would appear to be the ideal application.
Oxygen Phone Manager II - This software supports most phones in the
current Nokia range (Symbian excepted). There really isn't much that
Oxygen won't do - phone book & SMS synchronization, upload (and
download) of content, ring tone editing facilities etc. The interface is (in
my opinion) cluttered and the licensing is overly restrictive in that it will
only function with the registered handset for a period of one year.
14
TABLE FOR ENHANCEMENT FEATURES OF COMMON HIGH END

CELLULAR PHONE
15
16
17

SCHEMATIC DIAGRAM OF A COMMON HIGH END CELLULAR
PHONE (N6600)
A. LEFT SIDE PORTION
18
B. RIGHT SIDE PORTION
19
SELF CHECK 1.1
Direction: By using an actual sample of a high-end cellular phone

complete the table below. Write your answers on a separate sheet of
paper. Do not write anything in this module.
A.
PARTS OF A HIGH-END CELLULAR
PHONE
FUNCTION OF EACH PART OF A

HIGH-END CELLULAR PHONE
1. ___________________________
________________________________
2. ___________________________
________________________________
3. ___________________________
________________________________
4. ___________________________
________________________________
B. Give five SAMPLES of enhancement features of a high end cellular phone

unit.
20
Self-Check Key 1.1
Direction: After the self check, identify each of the following criteria by
checking under the appropriate column. Write your answers on a
separate sheet of paper. Do not write anything in this module.
PRESENTATION STANDARD
Presentation Level
Yes
No
NA
1. The functions of the parts of a high-end

cellular phone are identified and explained.
2. Enhancement features of the cellular phone
are identified based on the manuals
specifications.
If all the items get a Yes or N/A response, the student can move on
to the next L.O.
21
Program/Course:
Unit of Competency:
Module Title:

PHONE
Learning Outcome 2: Diagnose and analyze the defects found in a high-end

Assessment Criteria
1. A customer is interviewed to determine the possible causes of defects
of a high end cellular phone.
2. Pre-testing of a high end cellular phone is performed in accordance
with the manufacturers manual.
3. Visual inspection in the internal components is conducted for the
possible defects.
4. Troubleshooting is performed in accordance with the manufacturers
manual.
Resources
22
Learning Outcome 2. : Diagnose and analyze the defects found in high
end
cellular phone units.
Learning Activities
on pre-testing procedure in
common high end cellular
phone.
on common symptoms/ defects
of a high end cellular phone.
Special Instruction
Try to answer the Self-Check 2.1

without
looking
at
the
information sheet.
3. Read the Operation Sheet 2.1

on troubleshooting procedure of
a high end cellular phone.
4. Perform the Job Sheet 2.1 on
pre- testing a common high end
cellular phone.
5. Perform the Self-Check on pretesting a common high-end
cellular phone. if all items are
indicated YES or NA responses
you can proceed to the next LO.
23

PRE- TESTING PROCEDURE IN COMMON
HIGH END CELLULAR PHONE
Troubleshooting techniques
Baseband
Power distribution block diagram
24
Charging block diagram
Buzzer electric interface
25
Audio function
Phone is dead
26
Phone stays on/ jammed
Not registering to network
27
Insert SIM
SIM rejected
28
Audio faults
Microphone failure
29
Earpiece faults
30

COMMON SYMPTOMS/ DEFECTS OF A
HIGH END CELLULAR PHONE
COMMON DEFECTS/ SYMPTOMS
Not charging
POSSIBLE CAUSES
Defective battery
No contact between battery and
circuit board.
Poor contact of external interface
On board charge IC
Fast drain battery
Defective battery
Damage on power supply IC
Crystal oscillator shorted
Keypad problem
Incompatible casing
Keypad contact
Keypad control interface (IC
problem)
No signal/ no network coverage
No network coverage in an area

Poor contact of antenna
Power amplifier circuit damaged
If IC is damaged
Antenna circuit failure
Signal processor (33xx) damaged
Osc damaged
Software problem. (rolis flasher.)
No vibration
No vibrator installed.
Vibrator damaged.
Bad contact between buzzer and
board.
31
Auto shut-off
Battery failure.
T/r combiner failure.
ICs problem
Software problem
Not ringing
Buzzer damaged.
Bad contact of internal interface.
Audio
integrated
circuit
unsoldered/ damaged
Failing to send voice.
Mic interface damaged.

Mic bad contact
Mic signal amplifier transistor.
Audio integrated circuit failure.
Earphone no voice
Earphone is damaged.
Bad contact of internal interface.
Bad contact between main board
and earphone.
Pins unsoldered of an audio
integrated circuit
No display
Display screen damaged.

Bad contact of display screen
interface.
Bad contact of internal connector
socket.
Pins of power IC are unsoldered.
Pins of CPU are unsoldered.
Software problem
Bad contact of battery tips.

Battery tips damaged.
On/off key damaged.
Software failure.
Power supply ic failure.
No power
32
Sim card problem
Bad contact of simcard socket.

Power supply IC module failure.
Step-up diode, sim card power
supply.
Unsolder
of
resistance
and
capacity element beside simcard
socket.
Network provider is locked.
Power supply failure.
Software problem.
Contact service
Software problem.
Hardware / circuit failure.
Security code problem
Phone software reading
33
OPERATION SHEET 2.1

TROUBLESHOOTING PROCEDURE OF A HIGH END
CELLULAR PHONE
1. First, prepare the tools.
2. Use small screwdriver (*sd), torx 6(*t6) and a small pin (*sp) for prying the
cover up.
3. Turn off phone, remove back cover, battery, mmc card and your simcard.
4. Insert the small screwdriver in one of these whole and "feel" the little tap
in there and then push. You will see the cover lifting a bit, next take the
pin and start at the bottom of the phone, pushing it in between the cover
and the phoneshell. Remember to keep constant pressure on the side
while prying along the bottom and lifting the cover taps.
34
5. When you get all around the phone to the next whole(red circles), remove
the sd from the other whole and insert it to the next. Apply pressure,
cover will lift, and you can pry it open with the sp. Again, remove the sd
from the whole and use it to lirk the cover moving towards the top of the
phone, one tap at the time, doing it on both sides.
6. This should be the result after 10 minutes of work.

Use the t6 for unscrewing the screws located here:
35
7. After unscrewing the screws, four taps are holding the screen part and
the PCB in place.
8. Use either the sd or sp to lirk down the spaces between shell and screen
part. A little click tells you when you hit the tap. It doesn't require any
force, just find the tap and apply a little pressure. You should now be
looking at this:
36
9. In removing the PCB you need to turn it so that the PCB will be placed on
the table and gently press on the PCB, in the holes for the mmc and sim
card spaces. The result is this:
10.
You have disassembled now your Nokia 6600.
37
JOB SHEET 2.1

PRE-TESTING A COMMON HIGH - END CELLULAR PHONE
Direction: Perform the pre - testing of a high - end cellular phone unit and
complete the table below. Write your answer on a separate sheet of paper. Do
not write anything in this module.
Cellular phone model: _________________________

Serial number: ________________________________
Symptoms/
defects
Possible
Stage
cause of the affected/component
trouble
affected
Remarks
1. __________
2. __________
3. __________
4. __________
5. ___________
38
SELF CHECK 2.1

PRE-TESTING A COMMON HIGH END CELLULAR PHONE
Direction: The student will perform the pre testing a high end cellular
phone. Write your answer on a separate sheet of paper. Do not write
Presentation Level
Yes
No
NA
1. A customer is interviewed to determine the

possible causes of defects of a cellular
phone.
2. Pre-testing of a cellular phone is
performed in accordance with the
3. Visual inspection in the internal
components is conducted for the possible
defects.
4. Troubleshooting is performed in
accordance with the manufacturers
manual.
If all the items got a Yes or N/A response, the student can move
to the next lesson.
Assessment Criteria
Number Of Yes
Descriptive Grade
Excellent
Very good
Good
Fair
Poor
39
Program/Course:
Unit of Competency:
Module Title:

PHONE
Learning Outcome 3: Maintain and repair a high-end cellular phone unit.

Assessment Criteria
1. Components are tested using appropriate tools and equipment in
accordance with the manufacturers service manual.
2. Defective parts/components are replaced according to the troubleshooting
manual.
3. The parts are properly handled in accordance with the manufactures
service manual.
4. The unit is cleaned in accordance with the manufacturers service
manual.
5. Safety precaution is observed in maintaining and repairing a high-end
cellular phone.
Resources
1. http://uselessinfo.pwp.blueyonder.co.uk/hints_nokia.htm
2. http://uselessinfo.pwp.blueyonder.co.uk/nokia-dismantle.htm
3. http://repair4mobilephone.org/cell_phone.html
4. www.mobile-hardware.net
40
Learning Outcome 3: Maintain and repair a high-end cellular phone unit.
Learning Activities
on repairing procedure on a
common
high-end
cellular
phone.
on tools, materials, and test
instrument used in maintaining
and repairing high end cellular
phone.
Special Instruction

without
looking
at
the
information sheet.
3. Perform the Job Sheet 3.1 on

maintenance
procedure
on
maintaining cellular phone and
do its checklist afterwards. If
you got all Yes or NA response
to all the assessment criteria,
you can move to the next LO.
41
OPERATION SHEET 3.1

REPAIRING PROCEDURE ON A COMMON HIGH END
CELLULAR PHONE UNIT (N6600)
When dismantling any phone, great care should be taken to ensure that
no damage is caused to any of the parts. Rough handling may result in severe
damage of many parts, and if proper anti-static procedures are not followed,
electrostatic damage may result in any electronic component.
Before commencing, it is recommended that the correct tools are
purchased for the job in hand at the very least. You will require a Torx T6
screwdriver.
Step 1. Protect the screen using a plastic film or similar material.
Step 2. Remove the rear cover by pressing the release button (1), and
then sliding the cover towards the direction of (2).
Step 3. To remove the camera surround, use a plastic shim at point (1)
shown below, and twist the surround clockwise to release it.
42
Step 4. You can now lift the camera surround away.
Step 5. The fascia removal steps shown below are using a proper jig which is a
bit trickier. If you don't have access to the jig, take note of the two pins on the
picture shown below. Force the fascia and rear cover apart enough for you to
get a plastic shim in place. Take note of the green mark in the first picture, and
using your T6 screwdriver through the hole in the back of the phone chassis
instead of the pins on the jig. Insert your plastic shim (not too far in) and slide it
to the corner of the handset to release the first locking clip. Now, slide it to the
middle of the bottom of the fascia to release the second clip. Next, move to the
other side of the phone and repeat the procedure this will have released all the
clips at the bottom of the phone. With the bottom of the fascia unclipped, you
can use your plastic shim to release the remaining clips at the points shown in
the photos below. You should be able to release these clips by simply inserting
the shim at the points shown and gently but firmly pressing the clips.
43
Step 6. With all the clips separated, you can now lift the front fascia off the
phone.
Step 7. The keypad is easily removed by simply lifting it away.
44
Step 8. The joystick button easily lifts away from the phone.
Step 9. Remove the four Torx T6 screws in the order shown below.
Step 10. If you have used a jig (yeah, right, as if!), now is the time to take it out.
Step 11. The user interface support frame is helped in place by four clips as
shown below.
45
Step 12. Use your plastic shim to release the clips at one side of the phone.
Step 13. Now, release the clips at the opposite side.
Step 14. With the clips released, you can now lift the guts of the phone out of
the chassis and back cover.
Step 15. To separate the user interface from the main board, use a plastic shim
as shown below.
46
Step 16. You can now lift the main circuit board away.
Step 17. Use a small flat bladed screwdriver to release the clips holding the
metal LCD frame.
Step 18. Release the top clip using your plastic shim.
Step 19. With the clips released, you can now remove the metal LCD shield.
47
Step 20. Now that the metal shield is out of the way, the LCD can be carefully
removed.
Step 21. Use your plastic shim to remove the grounding clip.
Step 22. Use a small flat bladed screwdriver to release the three clips holding
the shielding gasket.
Step 23. The ear piece is easily removed, but take note of the guiding pin when
you reassemble.
48
Step 24. Use your Torx driver to pull down the ear piece.
Step 25. The following three pictures show the camera removal procedure. If
you don't have the correct tools to do the job, dont attempt to do so.
Step 26. Use your plastic shim to lift up the aerial.
49
Step 27. The power button is easily lifted out from the chassis.
Step 28. As usual, the vibra motor is only held in place by a friction.
Step 29. Remove the infra red window taking note of the guiding pin for
reassembly.
Step 30. Use tweezers to lift out the main connector block.
50
Step 31. Push the microphone out with your Torx driver.
Step 32. To remove the locking lever, place it in the position shown, then apply
moderate force from the rear.
51

TOOLS, MATERIALS, AND TEST INSTRUMENT USED IN MAINTAINING AND
REPAIRING HIGH END CELLULAR PHONE
TOOL
Tweezers
Multi-Tester
Stabilized power
unit
Oscilloscope
DESCRIPTION
DRAWING
This is a convenient tool to hold

small parts.
Multi tester can measure various

electric values such as the
measurement of the resistor
value, the measurement of the
voltage, the measurement of the
current, the confirmation of the
polarity of the light emitting
diode.
The electronic circuits which use
a transistor, IC and so on cannot
be directly worked by AC100 V.
Usually, those powers are from
several V to tens of V in the direct
current. Therefore the power
supply unit needs to confirm the
operation of the circuit that is
completed. The power supply
voltage differs from the circuit,
then the power unit that the
voltage is able to change is
convenient for the power supply
device.
This tool is used to observe
waveform of the voltage.
52
Digital Multimeter
Soldering Iron
Soldering Lead
Solder pump
Magnifying glass
Needle Pliers
Wire Cutter
(Nipper)
This is the measurement

receptacle which displays the
voltage, the electric current, the
other measurement result in the
digital.
Tool within internal heating
element used to heat surfaces
being soldered to the point where
the solder becomes molten.
A heavy grey metal that is very

soft and ductile and is poor
conductor of electricity.
This is the tool that can absorb

melted solder with the repulsion
power of the spring that is built
in with the principle of the
piston.
It is an instrument used to make
illustration/object to look bigger
than its actual size. It is
composed of a concave glass
assembled in a holder.
This is a kind of pliers with thin
cutting tip.
It is very convenient to restrain,
and also to hold the parts at
narrow place.
It is used to straighten the
component lead.
This tool is used to cut the wire
or cut the component lead. It
isn't possible to use this when
the thickness of the wire doesn't
fit.
Be careful because the blade is
sharp.
53
Job Sheet 3.1

Repairing Procedure on Common High-End Cellular Phone Unit
Instruction: Perform the procedure on repairing a common high-end phone unit.
Write your answers on a separate sheet of paper. Do not write
CHECKLIST OF JOB SHEET 3.1
Direction: Identify each of the criteria below by checking under the appropriate
column.
Presentation Level
Yes
No
NA
1. Components are tested using appropriate

tools and equipment in accordance with
2. Defective parts/components are replaced
according to the troubleshooting manual.
3. The parts are properly handled in
accordance with manufactures service
manual.
4. The unit is cleaned in accordance with
5. Safety precaution is observed in
maintaining and repairing a high-end
cellular phone.
If all the criteria get Yes or N/A responses, you can now move
to the next lesson.
Assessment Criteria
Number Of Yes
Descriptive Grade
4-5
Excellent
Very good
Good
Fair
Poor
54
Program/Course:
Unit of Competency:
Module Title:

PHONE
Learning Outcome 4: Test a repaired high-end cellular phone unit.

Assessment Criteria
1. Repaired unit is reassembled according to the given procedure.
2. Reassembled unit is subject to final testing and cleaning in conformity
with the manufacturers specifications.
3. Service completion procedure and documentation are complied with
the manual instructions.
Reference
55
Learning Outcome 4.Test a repaired high-end cellular phone unit
Learning Activities
Special Instruction
Perform the Job Sheet 4.1 on

Assembling and disassembling
a high end cellular phone unit.
56
JOB SHEET 4.1

Assembling and Disassembling a High End Cellular Phone Unit
Directions: Assemble and disassemble a high end cellular phone unit. Refer to
LO3 this module for basic information. After the activity, you can
check your performance using the checklist below.Write your
answers on a separate sheet of paper. Do not write anything in this
module.
JOB SHEET CHECK LIST 4.1
Assembling and Disassembling a High End Cellular Phone Unit
Presentation Level
Yes
No
NA
1. Repaired unit is reassembled according to

the given procedure.
2. Reassembled unit is tested and cleaned in
conformity with the manufacturers
specifications.
3. Service
completion
procedure
and
documentation are complied with the
manual instructions.
If all the items get Yes or N/A responses, you can move on
to the next lesson.
Assessment Criteria
Number Of Yes
Descriptive Grade
Excellent
Very good
Good
Poor
57
Program/Course:
Unit of Competency:
Module Title:
SERVICING AND REPAIRING HIGH - END

CELLULAR PHONE
Learning Outcome 5: Install additional features

Assessment Criteria
1. Software applications are identified according to their uses based on
the specifications manual.
2. Computer specifications are identified based on the software and
hardware specifications in accordance with the manufacturers service
manual.
3. Cellular phone is identified from other software application based on
the specification of a unit.
4. Additional features are installed in accordance with the service
manual.
Resources
58
Learning Outcome 5: Install additional features.
Learning Activities
Special Instruction
Try to answer Job Sheet 5.1
on Software installer (tools and

equipment).
2. Perform the Job sheet 5.1 on
software installation.
59

SOFTWARE INSTALLER (TOOLS AND EQUIPMENT)
60
61
62
63
64
65
66
67
JOB SHEET 5.1

Directions: The student will install a new software to a high-end cellular phone.
Also add other features to it by upgrading. Write your answers on a separate
sheet of paper. Do not write anything in this module.
CHECKLIST FOR JOB SHEET 5.1
Presentation Level
Yes
No
NA
1. Software applications are identified according

to their uses based on the specification
manual.
2. Computer specifications are identified based
on the software and hardware specifications
in accordance with the manufacturers service
manual.
3. Cellular phone is identified from other
software application based on the
specifications of a unit.
4. . Additional features are installed in
accordance with the service manual.
If all the items got Yes or N/A response, you can move on
to the next lesson.
Assessment Criteria
Number of Yes
Descriptive Grade
Excellent
Very good
Good
Fair
Poor
68
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
1. Observe the student in servicing and repairing cellular phone
Date of observation
activity
activity
The student can .
1. Software applications are identified according

to their uses based on the specification
manual.
2. Computer specifications are identified based
on the software and hardware specifications
in accordance with the manufacturers service
manual.
3. Cellular phone is identified from other
software application based on the
specifications of a unit.
4. . Additional features are installed in
accordance with the service manual.
standard?
Yes
No
Feedback to student:
Teacher signature:
Date:
69

Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
1. Observe the student in servicing and repairing cellular phone
5. Place a tick in the box to show that the student answered the questions
correctly.
Date of observation
activity
activity
The student can.
Identify the parts of a high end cellular phone and
interpret the schematic diagram.
Diagnose and analyze the defects found in a high
end cellular phone.
Service and repair a high end cellular phone.
Test a repaired high end cellular phone
Install additional features.

standard?
Yes
No
Teachers Feedback:
Teachers Signature:
Date:
70
Demonstration
Students name:
Teachers name:
Unit of competency:
Date of assessment:
Time of assessment:
Service and repair high end cellular phone.
tweezers
Wire stripper
Test jig
Esd- free work bench with mirror
Soldering lead
Eraser (stedler, white)
Cleaning agent
Silicon grease
Board for reworks
demonstrated

student can ...
Identify the parts of a high end cellular phone.
Diagnose and analyse the defects found in a high
end cellular phone.
Interpret the schematic diagram.
Service and repair a high end cellular phone
Yes
No
N/A
Observe safety in servicing and repairing high

end cellular phone.
Satisfactory
Not Satisfactory
71
Written report
Students name:
Teachers name:
Assessment Center
Competency
standards
Unit of
competency:
Task:
Your task is to:
Maintain and repair high end cellular phone.
Submission date:
The students report about.
The customers interview to the high end cellular

phone owner about the problem/complaint of the
unit
Yes
No
Comments:
Students
signature:
Date:
Teachers
signature:
Date:
72
PERFORMANCE TEST
Learner's Name
Date
Competency:
Directions:
Ask you teacher to
assess your performance
in the following critical
task and performance
criteria below.
You will be rated based
on the overall evaluation
on the right side.
Test Attempt
1st
2nd
3rd
OVERALL EVALUATION
Level
Achieved
PERFORMANCE LEVELS
supervision and with initiative and adaptability
to problem situations.
supervision.
Instructor will put initial at level achieved.
For an acceptable achievement check YES, for
unachieved skill, check NO and for a skill displayed
inappropriately check N/A
5. Software applications are identified according to
their uses based on the specification manual.
Yes
No
N/A
6. Computer specifications are identified based on the

software and hardware specifications in accordance
with the manufacturers service manual.
7. Cellular phone is identified from other software
application based on the specifications of a unit.
8. . Additional features are installed in accordance
with the service manual.
73
ACKNOWLEDGMENT
Learning Matrix (CBC-CLM) and finalized on the Instructional Modules
Finalization Development Workshop conducted at the Development Academy of
the Philippines, Tagaytay City on May 6 -10, 2008



Mr. Rufo G. Malla


Mr. Remar C. Pinsoy

Contextual Teacher:

Facilitators:

TEC-VOC Task Force

TEC-VOC Task Force
Encoders:

74
ACKNOWLEDGMENT
Learning Matrix (CBC-CLM) refined during the Writeshop on the Refinement
and Enrichment of Competency-Based Curriculum and Contextual Learning
Matrix of ARTS abd TRADES Specializations at Marikina Hotel, Marikina City on
April 20 25, 2009.
educators:

Bauan, Batangas

Mrs. Gigi C. Corpuz

Malvar, Batangas

Mr. Rufo G. Malla

Mr. George B. Fuazo

GMA, Cavite
Contextual Teacher:
English

GMA, Cavite

Quezon City
Mathematics
o Mrs. Analiza Rosa P. Librada
San Pedro, Laguna
Science
74
Mrs. Gemma G. Vallarta

San Pedro, Laguna

Facilitators:

TEC-VOC Task Force

TEC-VOC Task Force

TEC-VOC Task Force
Encoders:
74

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MAINTAIN AND REPAIR AUDIO - VIDEO

Learning Experience ............................................................................... 6

Information Sheet 1.1 ............................................................................ 7

Activity Sheet 1.1 .................................................................................... 8

Information Sheet 1.2 ............................................................................. 9

Activity Sheet 1.2 .................................................................................. 20

Self -Check 1.1 ..................................................................................... 21

Activity Sheet 1.3 .................................................................................. 22

Learning Experience ............................................................................. 25

Activity Sheet 2.1. 26

Student Write-Up 2.2............................................................................ 28

Teacher Check Sheet 2.1 ..................................................................... 29

Activity Sheet 3.1 ......................................................... 33

Student Write-Up 3.1............................................................................ 34

Teacher-Check 3.1 ................................................................................ 35

Assessment Plan 3.1 ............................................................................. 36

Observation Checklist .37

HOW TO USE THIS MODULE

Recognition of Prior Learning (RPL)

CONSUMER ELECTRONIC SERVICING NC II

MAINTAIN AND REPAIR OF AUDIO PRODUCTS AND

MAINTAINING AND REPAIRING AUDIO PRODUCTS

Siemen. The SI derived unit of electric conductance. It is equal to inverse ohm.

CONSUMER ELECTRONIC SERVICING NCII

MAINTAIN AND REPAIR AUDIO PRODUCTS AND

MAINTAINING AND REPAIRING AUDIO PRODUCTS

Learning Outcome 1: Prepare audio tools and workplace for

AM-FM Radio Receiver

DVD / VCD Player

Professional audio/public address (PA) system (power amplifier)

Analog / Digital VOM

Audio Frequency Counter

Electronic Hand Tools

Set of Screw Driver (Philips, Flat)

Long Nose pliers

Supplies and Materials

Personal Protective Equipment (PPE)

LEARNING EXPERIENCE / ACTIVITIES

Read Information Sheet 9A-1-1

Do the actual Laboratory Activity

Refer to the Assessment Criteria

Read the Information Sheet 9A1-2 Tools, Equipment, and

Do the preliminary set-up before

If you have any questions or you

If you have answered all the

Perform the activity with

Try to do the Student-Check

INFORMATION SHEET 1.1

Simplifying. It means arranging the tools and equipment in an order that

Sweeping, Systematic Cleaning, or Shining. Indicates the need to keep

Standardizing. Refers to more than standardized cleanliness (otherwise

Sustaining. Refers to maintaining and reviewing standards.

ACTIVITY SHEET 1.1

Students will be grouped with 10 members.

Apply 5S in your shop work.

Assessment Criteria 1.1

INFORMATION SHEET 1.2

Screw Driver is a device specifically designed to insert and tighten, or to loosen

Slotted Screw Driver is used to drive or fasten negative slotted screws.

Phillips Screw Driver is used to drive or fasten positive slotted screws. It is a

Jeweler's Screwdriver Set This is a set of small screw drivers composed of

Socket Wrench Is a type of wrench or tightening tool that uses separate,

Desoldering Sucker is used to remove or to solder components from a circuit

Student : _____________ Date: _ Grade: _________

Student : _____________ Date: _ Grade: _________