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LUONGS CRAFTSMAN
STYLE HOUSE
Diana Cerecer, Samatha Pantoja, Erick Bonifaz, Alejandro Fox, Javier Ruz
CITY UNIVERSITY OF SEATTLE Introduction to Project Management
Table of Contents
Basic Information.......................................................................................................................................... 2
Team Name: .............................................................................................................................................. 2
Team SWOT ............................................................................................................................................. 2
Contact ...................................................................................................................................................... 4
Group Contract: ........................................................................................................................................ 4
Scope Management ....................................................................................................................................... 5
Project Title............................................................................................................................................... 5
Roles and Responsibilities of each Team Member ................................................................................... 5
Problem Statement .................................................................................................................................... 6
Vision and Objectives ............................................................................................................................... 6
Scope Statement ........................................................................................................................................ 7
Assumptions and Constraints .................................................................................................................. 10
High Level Schedule of Project .............................................................................................................. 11
High Level Risks..................................................................................................................................... 12
Risk Management Plan ........................................................................................................................... 13
Impact and Probability Scale .................................................................................................................. 13
Risk Log .................................................................................................................................................. 14
Risk Cube ................................................................................................................................................ 15
Approval Signature Page ........................................................................................................................ 16
Time Management ...................................................................................................................................... 17
Work Breakdown Structure .................................................................................................................... 17
Network Diagram.................................................................................................................................... 18
Project Schedule...................................................................................................................................... 19
Cost Management ....................................................................................................................................... 20
Project Schedule with Cost Estimate and Resource Allocation .............................................................. 20
Project Budget ......................................................................................................................................... 21
Communication Management ..................................................................................................................... 23
Communication Plan............................................................................................................................... 23
Status Reports ......................................................................................................................................... 24
Method of Assuring Customer Satisfaction ................................................................................................ 27
Lessons Learned Documentation ................................................................................................................ 28
References ................................................................................................................................................... 29
Basic Information
Team Name: Housing Experts
Team SWOT
Javier Ruiz
Strengths
Weaknesses
Responsible
Lack of knowledge
Perseverant
Punctuality
Motivated
Open-minded
Opportunities
Threats
Samantha Pantoja
Strengths
Weaknesses
Responsible
Timing
Perseverant
Concerned
Researcher
Lack of knowledge of PM
Opportunities
Threats
Time management between classes and
Open-minded
internship
Get/provide feedback
Gain PM abilities
Communication through Bb
Diana Cerecer
Strengths
Weaknesses
Smart
Organized
Peaceful
Perfectionist
Optimist
Procrastinator
Creative
Hard Worker
Opportunities
Threats
Lack of time
Prioritize my work
Erick Bonifaz
Strengths
Weaknesses
Fast learner
Good attitude
No weaknesses
Threats
Time to work
Alejandro Fox
Strengths
Weaknesses
Organized
Easily stressed
Fast Learning
Lack of communication
Discipline
Opportunities
Threats
Contact
Diana Cerecer
E-Mail: cerecerlizeth@gmail.com
Phone: (+52) 1 664-723-9497
Group Contract:
Temporal
1.
All group members have to be punctual. This includes being punctual in our
3.
Behavioral
1.
2.
If there is a debate about a specific topic, we should take turns and let other
people talk and express their ideas.
3.
Procedural
1.
Every time we get together, we should be prepared with notes, questions and
ideas that may work for the project.
2.
3.
If there is anything you do not like, talk with the manager so they can get to an
agreement.
Scope Management
Project Title: Housing Experts Ms. Luongs Craftsman Style House
Roles and Responsibilities of each Team Member
Problem Statement
Our client, Ms. Luong, has requested Housing Experts to plan, assess and construct a
high quality house in a suburb area of Seattle, WA. Our client has requested that the
selected house plan must not exceed the six months time period, staying under a proposed
budget of $300,000 USD. According to our professional experience and research, the
project is viable. By beginning operations on September 8th, 2016, the house is expected
to be done by February 2017. It is our commitment that the house delivered meets the full
specifications requested by the customer, regarding safety, deliverables, time and budget.
Vision Statement:
We at Housing Experts seek to satisfy each and very single one of our clients housing
needs. By implementing our Project Management expertise in the construction area,
Housing Experts has the vision of providing our clients with a solid Project Management
of their construction project.
Housing Experts primary goal is to provide our clients with professional services in the
entirety of the Project, since the planning stage all the way through implementation to
closing stage. Housing Experts will not consider a job done until our client is satisfied
with the project results.
In this particular project, we seek to aid Ms. Luong in her construction project. Our first
approach is to build a proposal Project Notebook, which will receive clients feedback
and adjust to her needs. As a first stage, we have as an objective to agree on a Project
Notebook that meets our clients expectations in both time and cost management. Later
on, Housing Experts will work as an intermediary between the different stakeholders
involved in the construction project and our customer, always seeking to stay true to the
Project Notebook developed.
Objectives Statement
1. Establish a close and professional relationship with our customer
2. Listen to our customers needs and implement them in the Project Notebook
3. Create a Project Notebook that satisfies our customers needs.
4. Listen to the clients feedback, applying modifications to the Project Plan as
requested
Scope Statement
Deliverables:
1. House Plan (Modified to Clients needs)
2. Home Construction
3. Utilities and Storage spaces
4. Finishing
5. Services Infrastructure
Milestones:
1. Permits obtained
2. Foundations finished
3. Rough Framing completed (floor systems, walls and roof)
4. Rough plumbing completed (Pipes, wires, sewer and vents, shower units, HVAC)
5. Flooring and Fixtures completed
6. Final Inspections
The property, in which Ms. Luong is purchasing has been approved by the King county and
the state of Washington for build. Permits for the build has been issued and the zoning code
requirements have been fulfilled.
o
Due to the projected completion date, cost of labor will greatly depreciate due to cold
weather; the cost of building supplies will also be impacted as a result of expanding
construction input prices (ENR, 2016).
Labor cost from October through January will depreciate around 5%.
Price of Building supplies; Dunn Lumber & Hardware will rise between 2% and 5%.
Given the time frame and float of the project, the project will NOT be significantly impacted
due to bad weather or logistical factors, for final delivery, as there is slack in the project
schedule.
Maintenance cost for excavation and heavy equipment vehicles has been negotiated with the
construction company.
o
The Housing Experts team will have unlimited access to the property at any time of the
project, and Ms. Luong will have scheduled revisions of the project.
o
The materials requested for the construction will be available for immediate delivery, as the
property is close to Seattle, WA.
The required services (electricity, plumbing, roofing, etc.) will be provided in time.
o
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Constraints:
The project needs to be completed without exceeding the $300,000 USD budget.
The construction must pass all inspections in order to be fit to live in.
The team must solve and approve every issue and decision throughout the project.
Resource assignment
Target Date
Start Planning
Begin Building
Construction Company
September 8, 2016
Materials
Suppliers
September 8, 2016
Inspection #1
City officials
Framing Inspection
City officials
Mechanical
City Officials
Project Revision
Customer
House delivery
Diana Cerecer
Project complete
Inspection
Date Assigned
Action
Responsible
Due Date
Entire team
08/14/2016
Entire team
08/14/2016
Diana Cerecer
08/14/2016
Samantha Pantoja
08/14/2016
08/07/2016
08/07/2016
08/07/2016
11
08/15/2016
Diana
Cerecer/Samantha
08/18/2016
Pantoja
08/18/2016
Samantha Pantoja
08/23/2016
08/23/2016
Erick Bonifaz
08/26/2016
08/23/2016
Project Schedule
Erick Bonifaz
08/26/2016
Alejandro Fox
09/01/2016
08/26/2016
08/26/2016
Budget
Alejandro Fox
09/01/2016
08/26/2016
Communication Plan
Javier Ruiz
09/01/2016
08/26/2016
Customer Satisfaction
Javier Ruiz
09/01/2016
Diana
Notebook
Cerecer/Alejandro Fox
09/02/2016
09/09/2016
09/11/2016
09/08/2016
Alejandro Fox
09/10/2016
Diana Cerecer
09/11/2016
Due to the geographic zone where Ms. Luongs property is located, if a natural
catastrophe presents (as a storm, flood, earthquake, or tsunami), it could have a high
impact in the construction stage by extending the duration of such stage and the following
ones or in the worst case it will required the cancellation of the project.
Depending on the permits providers and inspectors, the project might be delayed in the
construction stage due to negligence or lack of permits providers, and the delivery could
also be delayed due to the availability of the inspector that would certify the construction
as habitable. In the other hand, the construction and delivery of the project could be ahead
of time if the permits are obtained in less time that expected and if the inspection is
concluded successfully and in shorter period of time than the one assigned.
In the case that the customer request major or high impact changes during the late
construction stage, it would have a high impact in costs, time schedule and pay to the
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construction team, services and materials providers, which could also cause the renew
permits and required more planning.
Cost
Time
Scope
Quality
Very Low
Low
Moderate
High
Very High
Insignificant cost
<10% cost
10-20% cost
20-40% cost
>40% cost
increase
increase
increase
increase
increase
Insignificant
<5% time
5-10% time
10-20% time
>20% time
time increase
increase
increase
increase
increase
Scope decrease
Minor areas of
Major areas of
Scope reduction
barely noticeable
scope affected
scope affected
unacceptable to
is effectively
sponsor
useless
Quality
Only very
Quality
Quality
degradation
demanding
reduction
reduction
is effectively
barely noticeable
applications are
requires sponsor
unacceptable to
useless
affected
approval
sponsor
Probability Criteria
Rank
13
Risk Log
Risk
Priority
WBS name
Description
Response
Contingency Plan
Delay obtaining
Permissions
permits due to
ensure inspectors
and signatures
unavailability of the
availability by setting
permits provider
appointments and
#
1
Anteproject,
Resources
services,
unavailability
interiors,
exteriors,
Ms. Luong
details
3
Anteproject,
Changes in
services,
customer
interiors,
requirements
exteriors,
project before
details
construction.
not feasible.
Acquire an insurance
services,
interiors,
damages to the
exteriors,
construction.
cancel it.
Delay in inspection
due to unavailability
ensure inspectors
of inspector
availability by setting
or eliminate impact.
Anteproject,
Natural catastrophe
details
5
Details
appointments and
scheduling them too.
14
Risk Cube
5
#5
Probability
#3
3
#2
#4
#1
1
1
Impact
15
Project Manager
Date
Signature
______________________________________________________________________________
Name
Project Client
Date
Signature
______________________________________________________________________________
Name
Stakeholder Description
Date
Signature
______________________________________________________________________________
Name
Stakeholder Description
Date
Signature
______________________________________________________________________________
Name
Stakeholder Description
Date
Signature
______________________________________________________________________________
Name
Stakeholder Description
Date
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Signature
Time Management
According to our research, the average time to build a house in the West Coast, as of
2015, takes around 5.6 months. (Bonislawski, 2015). Therefore, the construction time period of 6
months requested by the client is doable. Proper planning must be established in order to stay on
track and satisfy customer requirements.
Project Readiness
Permissions and
signatures
Ante Project
Services
Interiors
Exteriors
Details
Excavation and
leveling
Electricity
Wall Installation
Framing
Cleaning
Area reservation
Plumbing
Painting
Roofing
Inspection of final
work
TV Cable
Cabinets
Garage
Permissions
Internet
Bathroom
Fixtures
Porch
Legal inspections
Furniture
Painting
Delivery
Millwork
Concrete
Floors
Windows
Doors
17
Network Diagram
See attached MS Project File for more detailed Network diagram, some screenshots are attached
to showcase a general overview of the project.
18
Project Schedule
Project stages and time estimates were consulted with professionals in the area, as well as
consulted from the Internet. (Home Building Answers, 2008), (Bady, n.d.)
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Cost Management
Project Schedule with Cost Estimate and Resource Allocation
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Resources available:
The project Schedule has been modified after resource allocation, having a new target date of
house delivery up to February 20th 2017. This was due to overallocation of Construction
Workers.
Project Budget
According to our expertise and professional research, the price of constructing a house
varies greatly depending on a series of factors. Research suggests that the average cost of
building a house in the US is around $300,000 USD (Home Advisor, 2015). Therefore, we have
suggested an overall project budget of $360,000 USD, which implies a 20% budget slack for any
inconvenience along the project. Average prices are consulted with the NAHB (Taylor, 2015).
On resource allocation, only professional services fees are considered. The following prices
provide a more accurate cost estimate, considering both services and materials required.
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Average
10%
Total
Cost
Reserve
Budget
$3,601.00
$360.10
$3,961.10
$32,576.00
$3,257.60
$35,833.60
Framing
$44,640.00
$4,464.00
$49,104.00
$20,717.00
$2,071.70
$22,788.70
Roofing
$10,069.00
$1,006.90
$11,075.90
$12,127.00
$1,212.70
$13,339.70
Plumbing
$12,302.00
$1,230.20
$13,532.20
Electrical
$12,181.00
$1,218.10
$13,399.10
HVAC
$12,623.00
$1,262.30
$13,885.30
Insulation
$6,467.00
$646.70
$7,113.70
Drywall
$11,744.00
$1,174.40
$12,918.40
$12,409.00
$1,240.90
$13,649.90
Painting
$9,002.00
$900.20
$9,902.20
Lighting
$3,517.00
$351.70
$3,868.70
Cabinets
$16,056.00
$1,605.60
$17,661.60
Appliances
$4,463.00
$446.30
$4,909.30
Flooring
$13,367.00
$1,336.70
$14,703.70
Fixtures
$4,465.00
$446.50
$4,911.50
Landscaping
$6,156.00
$615.60
$6,771.60
$4,349.00
$434.90
$4,783.90
Driveway
$6,240.00
$624.00
$6,864.00
Clean Up
$2,054.00
$205.40
$2,259.40
$261,125.00
$26,112.50
$287,237.50
Activity
Building permit fees
Excavation, Foundation, Concrete, Retaining walls
and backfill
Total
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Communication Management
Communication Plan
Housing Experts Communication Plan
Project Manager: Diana Cerecer
This communication plan describes the strategy utilized to keep all the stakeholders informed in
order to avoid misunderstandings or disappointments regarding any factor or change made
during the project.
Stakeholder
Information needs
Frequency
Medium
Response
Inform Mrs. Luong about
Ms. Luong
Progress of the
project
on
Project
Performance
Monthly
monthly
basis.
If
1. Face to face
2. Email
Risks involved in
the project
Diana
Cerecer
(Project
1. Group chat
Summon team
meetings
Twice a
Meeting
week
memorandum
manager)
online
2. Face to face
3. Presentation
s
1. Group chat
Team
online
General questions
Project
Daily
development
2. Face to
Face
3. Email
4. Skype
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Main
means
of
Status Reports
Status Report 1:
Status/Progress Report
Project Name: Housing Experts
Team Member Names: Erick Bonifaz, Javier Ruiz, Alejandro Fox, Samantha
Pantoja, Diana Cerecer
Date: August 14, 2016
Reporting Period: First report
Work completed this reporting period:
- Project Title
- Roles and Responsibilities of each Team Member
- Problem Statement
- Mission and Objectives
- Scope Statement
- Assumptions and Constraints
Work to complete next reporting period:
- High Level Schedule of Project based on Class Schedule with milestones and resource
assignments
- High Level Risks
- Approval Signature page
Whats going well and why:
-As a team, we get along pretty well and we can manage to complete our tasks by helping
each other if we need to
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-Even though our schedules and time zones are different we are trying our best to
complete our tasks
-Everyones open to suggestions and try to contribute towards a positive outcome
-The entire team desires to learn
Whats not going well and why:
-Some of us are not at the same city or even at the same country, and it may be
complicated at some point, for the fact that if we want to have a meeting, even time zone
is a problem to get organized ourselves.
-Most of the team members go to both school and work, hence, making it difficult to
coordinate meetings.
-Even though some of us attend the same school, our schedules are completely different.
-We rely on activity distribution to complete tasks, often leading to one person working
at a time on a specific factor of the project.
Suggestions/Issues:
-Try to find time during the week so we can gather everything during the weekend,
review the work done by each one of us, give feedback and make corrections.
Project changes
-Until now we have not decided if we are going to make some changes for the fact that
things are working well besides the mentioned issues.
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Status Report 2:
Status/Progress Report
Project Name: Housing Experts
Team Member Names: Erick Bonifaz, Javier Ruiz, Alejandro Fox, Samantha
Pantoja, Diana Cerecer
Date: August 28, 2016
Reporting Period: Second report
Work completed this reporting period:
- High Level Schedule of Project based on Class Schedule with milestones and resource
assignments
- High Level Risks
- Approval Signature page
Time Management
- Work Breakdown Structure - 3 Levels, represent the 4 task relationships, and at least 20
activities
Work to complete next reporting period:
- Network Diagram
- Project Schedule
Cost Management
- Team Project Schedule with Cost Estimate and Resource Allocation
- Project Budget
Communication Management
- Communication Plan
- All Status Reports
Method of assuring Customer satisfaction
Lessons Learned Documentation (From a Project, Team, and Class perspective)
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3. Set realistic expectations. We will never set goals that are not achievable.
4. Respect, in Housing Experts we love our customers, because without them there would
be no company, so we have a philosophy of respect and appreciation towards our
customers.
By following these ideals in all of our deals and exchanges with our customers we will ensure
that they are satisfied. But how do we measure their satisfaction? We plan to have them answer
a survey by the end of our exchange in which they will answer questions related to the following
points:
1. Service Level: How quickly and thorough we were when dealing with them
2. Customer Retention: Ask them if they would recommend us or if they would contact us
again.
3. Response Time: How quick they felt we were in solving their doubts and finishing the
project.
4. Time with the Customer: Did they feel that they were being treated with respect, that
their time was respected? Did they feel that they had our complete attention or that we
just wanted to finish quickly?
5. If they ended not taking our service we want to know why.
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made it almost impossible to coordinate scheduled meetings, having to implement social media
and messages in order to continue with the development of the project.
Using charts and external software makes it easier to handle otherwise real complex variables.
Elements such as scheduling, costing and resource allocation are complex concepts that, without
the provided MS software, would have been very difficult to understand. Thanks to the
generation of graphs and charts, handling information acquired a more visual nature, making it
easier to coordinate.
A hard lesson that we learned was that, even though everything might be properly and
theoretically scheduled, organized and delimited, reality is an entirely different factor to handle.
There are many variables that can interfere with what has been planned. A good project manager
must be able to overcome this unexpected circumstances without compromising the project,
something that we learned and applied with the creation of this document.
Even though there were still some concepts that were not fully understood, we think that
implementing this project aided us greatly in clearing other doubts and misunderstandings
regarding class content. We hope that, with the lessons learned through this course, we can
become better professionals and perform correctly in future project planning, always leaving
room for a constant learning process.
References
Bady, S. (n.d.). A Step by Step Guide to the Home Building Process. Retrieved from New Home
Source: https://www.newhomesource.com/resourcecenter/articles/a-step-by-step-guideto-the-home-building-process
Bonislawski, A. (2015, January 7). Average Time to Build a House: 6 Months. Retrieved from
The Wall Street Journal: http://www.wsj.com/articles/average-time-to-build-a-house-6months-1420652311
ENR. (2016, June 30). Construction Materials Prices Rise Again in May. Retrieved from
http://www.enr.com/articles/39760-construction-materials-prices-rise-again-in-may
29
Home Advisor. (2015). How Much Does It Cost to Build a House? Retrieved from
HomeAdvisor: http://www.homeadvisor.com/cost/architects-and-engineers/build-ahouse/#
Home Building Answers. (2008). The Steps of Building a Home. Retrieved from Home Building
Answers: http://www.home-building-answers.com/step-by-step-home-building.html
House Plans. (n.d.). Plan #124-907. Retrieved from House Plans:
https://www.houseplans.com/plan/1763-square-feet-3-bedroom-2-5-bathroom-2-garagebungalow-craftsman-38089
Taylor, H. (2015, November 2). Cost of Constructing a Home. Retrieved from NAHB: National
Association of Home Builders:
https://www.nahbclassic.org/generic.aspx?genericContentID=248306
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