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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION

MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

Doc. No:
004/AI-TQ-QMS-16

PROJECT QUALITY PLAN

Rev.0

PROJECT QUALITY PLAN

CLIENTS :

PT PHE ONWJ

PROJECT TITLE :

TECHNICAL SERVICES
CONTRACT
FOR PROJECT
ENGINEERING
AND
CONSTRUCTION
MANAGEMENT
SERVICES
PHE TOWER, Jl. TB Simatupang Kav. 99, Jakarta

LOCATION :

PT ALDABERTA INDONESIA
REV.

DESCRIPTION
IFA

CLIENT

DATE

BY

CHKD

APVD

25/09/2016

JR

RP

ESA

CHKD

APVD

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
2 of 73

TABLE OF CONTENTS

INTRODUCTION.........................................................................................................................................9
PROJECT OVERVIEW ................................................................................................................................ 9
SCOPE AND PURPOSE OF THE QUALITY PLAN ............................................................................... 10
REFERENCES ............................................................................................................................................ 10
DEFINITIONS ............................................................................................................................................ 11
Contract ........................................................................................................................................... 11
Project.............................................................................................................................................. 11
Procedure ......................................................................................................................................... 11
Product............................................................................................................................................. 11
Quality Plan ..................................................................................................................................... 11
Quality System ................................................................................................................................ 11
CONTRACTORS PROJECT QUALITY POLICY .................................................................................. 12
PROJECT QUALITY POLICY OBJECTIVE ............................................................................................ 13

GENERAL .................................................................................................................................................. 13
ORGANIZATION CHART ........................................................................................................................ 14
MANAGEMENT REPRESENTATIVES................................................................................................... 14
PROJECT MANAGEMENT ON QUALITY ACTIVITIES ...................................................................... 15
Responsibility and Authority ........................................................................................................... 15
Delegation and Authority ................................................................................................................ 17
PROJECT PERSONNEL AND TRAINING .............................................................................................. 17
PROJECT COORDINATION .................................................................................................................... 17

GENERAL .................................................................................................................................................. 18
CONTRACT REVIEW ............................................................................................................................... 18

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
3 of 73

Review .......................................................................................................................................... 18
Management of Changes (MOC)..................................................................................................... 19
QA PROGRAM DEVELOPMENT ............................................................................................................ 20
MANAGEMENT REVIEW ....................................................................................................................... 21

GENERAL .................................................................................................................................................. 21
Scope ............................................................................................................................................... 21
Policy and Objective ........................................................................................................................ 21
DOCUMENT CONTROL GENERAL REQUIREMENTS ....................................................................... 22
Responsibility .................................................................................................................................. 22
Document Approval and Issue......................................................................................................... 22
Document Changes/Revision........................................................................................................... 22
Document Numbering and Revision Status ..................................................................................... 22
Listing of Documents ...................................................................................................................... 22
Distribution of Documents .............................................................................................................. 23
Document Filing .............................................................................................................................. 23
Handling of Obsolete Documents .................................................................................................... 23
CONTROL OF COMPANY SUPPLIED DOCUMENTS .......................................................................... 24
CONTROL OF DOCUMENTS PREPARED BY VENDOR ..................................................................... 24
CONTROL OF OUDATED DOCUMENTS .............................................................................................. 24
CONTROL OF DESIGN DOCUMENTS AT THE SITE .......................................................................... 24

GENERAL .................................................................................................................................................. 25
Scope ............................................................................................................................................... 25
Policy and Objective ........................................................................................................................ 25
RECORD CONTROL REQUIREMENTS ................................................................................................. 25
Identification of Quality Record ...................................................................................................... 25
Maintenance and Storage of Records .............................................................................................. 26
Retention and Disposition of Records ............................................................................................. 26

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

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GENERAL .................................................................................................................................................. 27
Scope ............................................................................................................................................... 27
Policy and Objective ........................................................................................................................ 27
ESTABLISHMENT OF DESIGN INTERFACE ....................................................................................... 27
Design Interface between the COMPANY and the CONTRACTOR ............................................. 27
Design Interface among CONTRACTORS ..................................................................................... 28
Design Interface between Contractor and Vendor ........................................................................... 28
CONTROL OF DESIGN PROCESS .......................................................................................................... 28
Review of Design Input from Company .......................................................................................... 28
Preparation of Design/Engineering's Documents ............................................................................ 29
Review and Approval of Design/Engineering's Documents ............................................................ 29
DESIGN VERIFICATION ......................................................................................................................... 30
CONTROL OF DESIGN CHANGES ........................................................................................................ 30
ENGINEERING HOLD .............................................................................................................................. 31
DESIGN DEVIATION AND/OR ALTERNATIVE .................................................................................. 31

GENERAL .................................................................................................................................................. 31
Scope ............................................................................................................................................... 31
Policy and Objectives ...................................................................................................................... 31
CONTROL OF REQUISITION PREPARATION ..................................................................................... 32
Requisition Preparation ................................................................................................................... 32
Review of Requisition ..................................................................................................................... 33
Selection of Vendor ..................................................................................................................................... 33
EVALUATION AND VERIFICATION OF VENDOR'S PERFORMANCE ............................................ 34
Review and Approval of Vendor's Documents ................................................................................ 34
Control and Verification of Vendor/Subcontractor Performance .................................................... 34
CONTROL OF SUB-VENDORS ............................................................................................................... 35

GENERAL .................................................................................................................................................. 35

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

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Scope ............................................................................................................................................... 35
Policy and Objective ........................................................................................................................ 35
IDENTIFICATION PROCEDURE ............................................................................................................ 35
RECORD OF MATERIAL ......................................................................................................................... 36
Positive Material Identification ................................................................................................................... 36

GENERAL .................................................................................................................................................. 37
Scope ............................................................................................................................................... 37
Policy and Objective ........................................................................................................................ 37
GENERAL CONTROL OF FABRICATION AND INSTALLATION ..................................................... 37
SPECIAL PROCESS CONTROL............................................................................................................... 38
Welding Process Control ................................................................................................................. 38
Control of Other Special Processes ................................................................................................. 40
Training ........................................................................................................................................... 40

GENERAL .................................................................................................................................................. 41
Scope ............................................................................................................................................... 41
Policy and Objective ........................................................................................................................ 41
ESTABLISHMENT OF INSPECTION AND TEST PROGRAM ............................................................. 41
Inspection Personnel ................................................................................................................................... 43
Inspection Coordinator .................................................................................................................... 43
Inspector .......................................................................................................................................... 43
Vendor Inspector ............................................................................................................................. 43
NDE personnel ................................................................................................................................ 43
CONTROL OF INSPECTION AND EXECUTION .................................................................................. 43
CONTROL OF CRITICAL DIMENSION ................................................................................................. 44
RECORD OF INSPECTION ...................................................................................................................... 45

Scope ............................................................................................................................................... 45
Policy and Objective ........................................................................................................................ 45

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
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Bid. No.:
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HANDLING AND STORAGE ................................................................................................................... 46


MAINTENANCE AND CARE OF PRODUCTS....................................................................................... 47
PACKING AND DELIVERY..................................................................................................................... 48
PRESERVATION OF EQUIPMENT AND MATERIALS........................................................................ 48
Responsibilities................................................................................................................................ 48
Preservation and Inspection ............................................................................................................. 49

GENERAL .................................................................................................................................................. 50
Scope ............................................................................................................................................... 50
Policy and Objectives ...................................................................................................................... 50
CONSTRUCTION WORK CONTROL PLANNING ................................................................................ 50
SUBCONTRACTOR CONTROL .............................................................................................................. 50
Selection .......................................................................................................................................... 50
Coordination .................................................................................................................................... 51
QC Activities ................................................................................................................................... 51
MATERIAL AND EQUIPMENT RECEIVING INSPECTION ................................................................ 52
ENVIRONMENTAL CONTROL .............................................................................................................. 53

GENERAL .................................................................................................................................................. 53
Scope ............................................................................................................................................... 53
Policy and Objective ........................................................................................................................ 53
STATIC AND DYNAMIC COMMISSIONING ........................................................................................ 54
PRE-COMMISSIONING VERIFICATION ............................................................................................... 54
PLANT COMMISSIONING ...................................................................................................................... 54
COLLECTION OF DATA, EVALUATION AND RECORD ................................................................... 55

GENERAL .................................................................................................................................................. 55
Scope ............................................................................................................................................... 55
Policy and Objective ........................................................................................................................ 55

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

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CONTROL OF MEASURING AND TEST EQUIPMENT ....................................................................... 56

GENERAL .................................................................................................................................................. 56
Scope ............................................................................................................................................... 56
Policy and Objective ........................................................................................................................ 57
NON-CONFORMANCE CONTROL & CORRECTIVE ACTION........................................................... 57

GENERAL .................................................................................................................................................. 59
Scope ............................................................................................................................................... 59
Policy and Objective ........................................................................................................................ 59
HANDLING OF CUSTOMER COMPLAINT ........................................................................................... 59

GENERAL .................................................................................................................................................. 60
Scope ............................................................................................................................................... 60
Policy and Objective ........................................................................................................................ 60
INTERNAL AUDIT ................................................................................................................................... 60
EXTERNAL AUDIT .................................................................................................................................. 60
HANDLING OF AUDIT RESULTS .......................................................................................................... 61

GENERAL .................................................................................................................................................. 61
Scope ............................................................................................................................................... 61
Policy and Objective ........................................................................................................................ 61
CORRECTIVE AND PREVENTIVE ACTION ......................................................................................... 61
LESSONS LEARNED ................................................................................................................................ 62

GENERAL .................................................................................................................................................. 62
Scope ............................................................................................................................................... 62
Policy and Objective ........................................................................................................................ 62
MANAGEMENT REVIEW MEETING ..................................................................................................... 62

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

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GENERAL .................................................................................................................................................. 63
Scope ............................................................................................................................................... 63
Policy and Objective ........................................................................................................................ 63

Project Quality Plan Activity List ............................................................................................................... 63

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
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Bid. No.:
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PROJECT QUALITY PLAN

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GENERAL
INTRODUCTION
Project Quality Plan conforms to the applicable requirements of BS EN ISO
9001:2000 and Aldaberta Corporate Quality Manual.
The objective of defining a quality plan is as following:

A quality plan may be used within an organization to ensure that specific requirements
for quality are being appropriately planned and addressed for identified products
during production.

A quality plan may be used to indicate the specific application of a quality system to a
given development project.

A quality plan may also be used by the supplier in a contractual situation to


demonstrate to the customer how the specific requirements for quality of a particular
contract will be met.

The purpose of this quality plan is to define PT ALDABERTA INDONESIA quality


practices, resources and sequence of activities relevant to providing Technical
Services Contract for Project Engineering & Construction Management Services for
the PT. PERTAMINA HULU ENERGI OFFSHORE NORTH WEST JAVA.

PROJECT OVERVIEW
COMPANY intends to optimize, maintain, and enhance its current production
facilities and development of new production facilities for the near future in order to
meet new management policy in relation with maintaining production rate for oil and
gas demand, production cost optimization, and minimize environmental pollution
from production process.
Upon COMPANY's issuance of Work Order, CONTRACTOR shall provide personnel
to support Project Management, Construction Engineering Services, Construction

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
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Management Services, Construction Supervision, Program Management Services


and various other technical assistance services to oversee certain critical aspects of
the

works

related

to

Engineering,

Procurement,

Construction/Fabrication,

Installation, Pre-commissioning and Commissioning activities for COMPANY


Facilities during onshore, near shore and offshore construction activities for
Platforms, FSO, Onshore Site Facilities, Pipeline and Submarine Cable.

SCOPE AND PURPOSE OF THE QUALITY PLAN


This project quality plan establishes control procedures to be executed properly and
effectively in order to assure the safe and reliable quality in engineering,
procurement, construction and commissioning in compliance with the requirements
stipulated in the contract between the COMPANY and the CONTRACTOR for the
Technical Services Contract for Project Engineering & Construction Management
Services.
The Project Manager has established the Project Quality Policy and issued the
Project Directive to instruct that all personnel involved in this Project shall perform
his/her duties strictly in accordance with this Project Quality Plan.

REFERENCES
AI-QC-GG-002 : QA/QC Procedure
AI-QC-GG-003 : Inspection and Test Plan at Shop
AI-QC-GG-004 : Inspection and Test Plan at Field
AI-QC-GG-008 : Fabrication Quality Control Plan
AI-MN-GG-008 : Filing Procedure
AI-MN-GG-010 : Quality Audit Procedure
COMPANY'S Requirements;
CONTRACTOR' S Quality Management System Requirements;
Codes and Specifications:
ASME -American Society of Mechanical Engineers code;

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
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PROJECT QUALITY PLAN

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AWS-QC-1 -American Welding Society;


ASNT-TC-1A-American Society for Non-destructive Testing;
Other Industrial Norms and Standards applicable on this Project.

DEFINITIONS
Terms which are repeated here for clarity but have been defined in other International
Standards are:
Contract
Agreed requirements between a supplier and customer transmitted by any
means [ISO 9001)
Project
Unique process consisting of a set of coordinated and controlled activities
with start and finish dates, undertaken to achieve an objective conforming to
specific requirements, including the constraints of time, cost and resources
Procedure
Specified way to perform an activity
Product
Result of activities or processes
Quality Plan
Document setting out the specific quality practices, resources and sequence
of activities relevant to a particular product, project or contract
Quality System
Organizational structure, procedures, processes and resources needed to
implement quality management
Abbreviations used in this document are :
DC
ENG
PC
PE
PM
QM

Document Controller
Engineering
Project Controls
Project Engineer
Project Manager
Quality Manager

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CONTRACTORS PROJECT QUALITY POLICY

Vendor quality assurance policy shall be formulated to achieve the product and
services, which are defined as on time schedule, competitive project cost, safely
execution and operation, are compliance with the PT. Aldaberta Indonesia
requirements. As a part of quality assurance is to satisfy the PT. Aldaberta
Indonesia at all stage of project, from design until commissioning. Vendor

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
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executive management shall be required to confirm their commitments to


implement this plan by signing the Quality Assurance Policy Statement.

Project Manager and each relevant manager are responsible for assuring that
all phases of the program for which he is responsible are operating strictly in
accordance with the quality assurance. The Quality Control (QC) Manager and
his delegates have organizational freedom from disciplines, being directly
responsible for performing the work, and have the authorities to conduct audit,
identify quality problems and to guide solutions.

PROJECT QUALITY POLICY OBJECTIVE


The main objectives are to ensure that project activities are organized, controlled,
and effectively performed such that:

The work merits Company satisfaction by meeting targets for HSE, quality and
schedule.

All deliverables including drawings are clearly documented, and is consistent with the
requirements of Company and the needs of the project.

Performance or product shortfalls detected are expeditiously resolved and corrective


action is taken to prevent recurrence.

All project work is required to be performed in compliance with the plan, however, to
facilitate exceptional circumstances, deviations are allowed on the written authority
of the Project Manager, if such deviations will not affect the contractual requirements.

ORGANIZATION

GENERAL
This section covers the organization, project coordination and its authority and
responsibility in the performance of activities affecting quality related to the project.

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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ORGANIZATION CHART
This section covers the organization and its authority and responsibility in the
performance of activities affecting quality related to the Project. Vendor shall
establish a Project Organization, which shall satisfy PT. Aldaberta Indonesia
requirements. The level of the responsibility and assigned authority of these
personnel shall be clearly indicated. In addition, it is Vendor responsibility to ensure
that its Vendor/Sub Contractor also comply with these requirements. The following
is Aldaberta Indonesia organization chart.

MANAGEMENT REPRESENTATIVES
Under responsibility of PT ALDABERTA INDONESIA a single project team
consisting of personnel from different organizations including vendor/suppliers and
subcontractors will manage and perform the project. Corporate management working
in committee will be responsible for safety and quality management, demonstrating
the CONTRACTOR's commitment to the safety and quality of the project. The Quality
Manager as the representative of the committee has the overall authority and

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
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PROJECT QUALITY PLAN

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responsibility for establishing and enforcing the QA system to execute company-wide


QA activities. The Project Manager (PM) appointed for the project has the overall
authority and responsibility for the administration of the project, and will establish the
project QA policy, direct the QA activities and perform the management review.

PROJECT MANAGEMENT ON QUALITY ACTIVITIES


The responsibility, authority and the interrelation of key personnel, who manage,
perform and verify work-affecting quality activities are defined below.

Responsibility and Authority

Project Manager (PM)


Project Manager has overall authority and responsibility for the execution
of the Project regarding the contractual conditions, the establishment of
the project organization and coordination, the implementation and
maintenance of QA Plan, monitoring the job quality, the effective cost
and schedule control, and the entire project management.

Engineering Manager (EM)


Engineering Manager is responsible to report to Project Manager for all
engineering aspects of the Project and for assuring that the design is
made in compliance with the applicable documents. He shall coordinate
overall engineering activities including field office.

Lead Project Planning and Control (PPC)


Lead PPC is responsible to report to Project Manager for the control of
cost, schedule, documents, material and loss prevention control on the
planning and execution.

Lead Engineer (LE)

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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Lead Engineer is to report to Engineering Manager and are responsible


for the day to day engineering effort on the Project and coordinate with
procurement group.

Construction Manager (CM)


Construction Manager is to assist Project Manager in handling the
construction activities and ensure that the activities are in accordance
with the requirements of this plan.

Procurement Manager (Pr M)


Procurement Manager is responsible for all aspects of the procurement
of equipment, materials and services, including purchasing, expediting
and shipping. He shall establish the procurement policy including the
activities specified by the QA Plan.

QC Manager (QM)
In order to ensure the implementation of the QA Plan, QC Manager will
be assigned in the project organization. He will report directly to the
Project Manager. QC Manager will have sufficient authorities,
organization freedom, and direct access to all managers to perform his
duties.

Safety, Health and Environment Manager (SH&EM)


Safety, Health and Environment Manager shall assist the Project
Manager in conducting the safety, health and environment programs
under the direction of the Project Manager. The SH&E Manager shall
check the concept of each work plan or procedure and report his
conclusions to the Project Manager

Material and Logistic Manager (MLM)

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Material and Logistic Manager shall be responsible to the Project


Manager for overall control of materials, including receiving, checking,
inspection, storing, issuance, handling over and disposal of material.

Commissioning Manager (CM)


Commissioning Manager is to assist Project Manager by offering a
Testing and Commissioning requirement related to Project Specification.

Delegation and Authority


Each manager takes responsibility for the functions assigned to him/her. The
manager may delegate tasks to designated qualified personnel. However,
this does not relieve him/her of his/her duties or responsibilities.

PROJECT PERSONNEL AND TRAINING


Training of personnel falls under the corporate function at the department and project
level and is planned and implemented in accordance with the socioeconomic
condition.
The management policy is to employ only qualified and experienced personnel on
this project. Personnel training will be effectively limited to re-qualification or
extension of existing qualification, primarily for special processes associated with the
construction phase.
However, should any training need be identified during the engineering and
procurement and construction phases of the project; this need will be addressed
within the scope of the socioeconomic function. Records of training will be
maintained by the training administrator.

PROJECT COORDINATION
To ensure that CONTRACTOR can complete the project satisfactorily within the
project period, general progress and weekly activities completed, including the next

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scheduled activities will be reviewed during the project coordination meeting and as
reflected on the Project Coordination Procedure.
Integral to successful project execution is coordination between parties:

Between the CONTRACTOR and vendors/suppliers or subcontractors for the


latest engineering documents used.

Between the CONTRACTOR and vendors/suppliers for material received in


conjunction with over, short and damaged and NCR material.

Between the CONTRACTOR and subcontractors for material control/tracking .

Between

the

CONTRACTOR and subcontractors for

control

of

the

subcontractors' work to ensure quality and performance is maintained.

Between the CONTRACTOR and other contractors for split of supplies, works
and responsibilities, and interface coordination.

Between the CONTRACTOR arid COMPANY's representatives for feedback on


the status of the Project with regards to quality, and monitoring of COMPANY's
overall satisfaction.

MANAGEMENT REVIEW

GENERAL
Project Quality Plan will be established in compliance with the COMPANY's
requirements, specified codes and standards to offer an integrated approach, in
which specific practices relevant to project QA activities will be identified.
CONTRACT REVIEW
Review

At the award of the contract, as applicable, the project team shall arrange
and conduct a preliminary review of the contract package to ensure that:
-

Project requirements are adequately defined and documented;

Requirements are in compliance with any applicable codes and


standards;

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The CONTRACTOR and/or subcontractors have the capability to


meet the contractual requirements;

When incomplete, ambiguous or conflicting inputs are found in the


course of the contract review, the PM will consult with the COMPANY
to draw up the requirements, and the results recorded for
confirmation.

Based on the contract review, the PM will prepare job instructions for the
project which contain the necessary information to start the job, and
distribute the copies to all relevant disciplines and draw up the project
execution practice.

Management of Changes (MOC)


CONTRACTOR shall maintain procedures for planning and controlling
changes in the Project, such management of change being applicable to
contract changes, design concessions, field design changes, process
changes, concession requests, and technical queries/notes, in people,
equipment and working procedures to avoid any HSE consequences.
CONTRACTOR, its Subcontractors and Suppliers, shall establish and
maintain procedures of Non Conformance Management and/or Corrective
Action Request.

These procedures shall address the following:

Change requested by CONTRACTOR;

Change requested by COMPANY or COMPANY's Representative;

Identification and documentation of change;

Health, Safety and Environmental implications of the change;

Technical Integrity of plant and equipment;

Responsibilities for reviewing and recording the potential hazards and


risks (HAZOP and HAZID);

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Alterations to operating procedures and design documents;

Communication of potential consequences and action required;

Time limitations;

Personnel training requirements;

Approval

and

implementation

of

change

including

adequate

communication as necessary;

Cost impact and schedule impact;

Technical authority for approval of the change;

Registration, logging and tracking of the change through to close-out.

QA PROGRAM DEVELOPMENT

The PM, at both offices of CONTRACTOR's offices, will calf for a kick-off
meeting to which all relevant Discipline Managers shall attend. The contents of
job instruction are explained for overall understanding of the project, and each
Manager is requested to assign an Appointed Engineer (AE) for the project.

Then, the PM shall call a launch meeting for AEs to give basic data for the
preparation of required documents.

On the basis of the above information and QA policy for the project, the QA
engineer will prepare the QA plan. The plan will be reviewed and approved by
the Quality Assurance

Manager and with acknowledgment by the PM, submitted to the COMPANY for
approval.

The plan will optimize the control of quality in relation to risk and cost and
incorporate specific requirements imposed by the contract. The plan will provide
for, as appropriate:
-

Establishment of controlled conditions for activities affecting quality;

Defining any special control measures, processes, equipment and skills to


obtain the required quality and the verification;

Importance level of each type of product for optimized QA/QC activities:

Specific procedures, methods and work instruction to be applied;

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Orientation and training, as necessary, to assure achievement and


maintenance of required proficiency, including vendors/subcontractors;

Implementation of monitoring, verification and audit.

QA plans of vendors / subcontractors of products as required by COMPANY's


project specifications and services will also be reviewed for compliance with this
POP plan.

MANAGEMENT REVIEW

Project execution activities will be reviewed and monitored, as minimum, on a


weekly basis through project reports by the PM to assess the implementation of
QA activities and the effectiveness of the plan; including the cost and schedule.

The review results will be distributed by the PM to the relevant disciplines for
proper execution and for corrective actions with directions, as required.

In the event that any deficiency is found in the QA plan by the management
review, the PM will propose the change to the Quality Manager, and the plan will
be revised the same way as for the original.

DOCUMENT CONTROL

GENERAL
Scope
Document control is the formal control of all documents related to the project
processes within the Scope of Work.
Policy and Objective
Controlled documents Will be specified for development, approval, issue,
revision, distribution, maintenance, use, storage, security, obsolescence or
disposal. Authorized personnel will be identified to approve documents; such
personnel shall be named and recorded accordingly.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
004/AI-TQ-QMS-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
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DOCUMENT CONTROL GENERAL REQUIREMENTS


Responsibility
Prior to the commencement of the work, discipline lead engineers (DLEs) will
list all the engineering documents to be prepared for the work, such as
procedures,

instructions,

drawings

checklist,

including

vendor's/subcontractor's. They also will identify the categories of documents


(i.e. for approval, for comment, for information). The document controller will
collect, distribute and have total control of documents.
Documents such as regulation, codes, standards, manuals and specifications
will be arranged by engineering administration section for project use.
Document Approval and Issue
Project documents will be checked and approved by the authorized personnel
prior to issue as per the approved Document review and approval matrix.
Document Changes/Revision
Changes in and/or modifications to the project documents will be checked
and approved by the same discipline which conducted the check and
approval of the original documents. Reasons for changes and/or revisions will
be indicated in the documents or in their attachments. Where only part of the
documents have been changed and/or revised the issuing discipline may
provisionally notify in writing the affected disciplines of only the changed
and/or revised points, using an appropriated information measure. Where
changes

and/or

revisions

are

frequently

repeated

and

where

misunderstandings are likely to occur, the issuing discipline will revise the
originals entirely and reissue the revised documents.
Document Numbering and Revision Status
Each document prepared by the relevant disciplines will be assigned a unique
number in accordance with the document numbering system established for
the project. In the event of revisions, revision numbers will be given.
Listing of Documents

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Document Controller shall list up the documents to be submitted to PT.


Aldaberta Indonesia (DL - Document List) and documents to be prepared by
Vendor (VPIS - Vendor Print Index and Schedule). DL and VPIS shall
indicating the scheduled date and register in computer.
Both documents shall be updated for issuance, receipt, and approval to
identify the current document status.

Distribution of Documents
Documents approved by the relevant discipline lead engineer and/or
discipline manager will be sent to the project team, which shall be signed off
and distributed by the Engineering Manager. The document controller will
enter these documents into the document list and the specified numbers of
copies sent along with the document transmittal sheet.
The receipt acknowledgement signature will be obtained on the transmittal
sheet. Special care will be taken on revised documents.

Document Filing
Document Controller will establish a filing system of project documents to
facilitate the availability and retrieval of documents and to keep the
documents updated.
Each discipline files project documents in accordance with the standard filing
system.
Handling of Obsolete Documents
The obsolete document copies will be first marked as obsolete I superseded
and then shredded by the responsible person in accordance with the
instruction contained in the document transmittal sheet, after its substitution
with the latest version.
The document controller will check the receivers' acknowledgements to
confirm that the latest approved documents are used at proper locations.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
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PROJECT QUALITY PLAN

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CONTROL OF COMPANY SUPPLIED DOCUMENTS

Document furnished by the COMPANY will be clearly identified and maintained


by the document controller separate from other documents. The Engineering
Manager is responsible for the maintenance and distribution of COMPANY
supplied design documents.

When any discrepancies are found through the design checking or review, the
responsible AE for the document will notify and propose the change request by
following the approved MOC procedures for COMPANY approval.

CONTROL OF DOCUMENTS PREPARED BY VENDOR


The project document controller is responsible for receiving, recording, distributing
and filing of vendor documents.
The document control system is basically the same as the general process described
above, except inspection records for which the QC Manager is responsible.

Manufacturing work specified in vendor's design documents will proceed only after
obtaining contractor's approval.
CONTROL OF OUDATED DOCUMENTS
The obsolete document copies shall be destroyed by the responsible person in
accordance with the instruction contained in the document transmittal sheet, after
the substitution with the latest version. Document Controller shall check the receiver
acknowledgement to confirm that the latest approved documents are used at proper
locations.
CONTROL OF DESIGN DOCUMENTS AT THE SITE
Design documents required for field construction will be prepared by the
CONTRACTOR and distributed to the site by the EM.
The field document controller designated by the Site Manager is responsible for the
document control at the site. The Site Manger will establish a site document control

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

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system on the basis of the home office system, taking into consideration special
conditions of the site.
The field document controller will identify the documents transmitted from home
office and control distribution using the site document list.
If it becomes necessary to change the design, the chief field engineer will contact the
home office through the Site Manager to obtain direction. In an urgent case or when
judged possible or practicable to change at the site, the change will be made with
COMPANY approval. However, the change should be reported to home office for
record as established in the Field Change Notice Procedure.

QUALITY RECORD CONTROL

GENERAL
Scope
This section covers the control procedure for the preparation and
maintenance of the evidence of quality.
Policy and Objective
All the quality records shall be legible, easy to retrieve, and be stored in a
manner and location to prevent deterioration or loss in accordance with the
relevant Document Control Procedures.

RECORD CONTROL REQUIREMENTS


Identification of Quality Record

Records required to be turned over to the COMPANY will be defined at


an early stage of the work by the relevant project specifications and DFO
documentation requirements.

Record shall be classified into the following categories, which shall be in


line with DFO requirements:
-

General documents: QA documents, project documents.

CONFIDENTIAL

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Discipline Code:
General

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Engineering documents: design documents, including vendor


documents.

Procurement documents: requisition, PO (un-priced) .

Shop quality records: manufacturing records, inspection and test


records.

Construction records: site construction and installation records.

Commissioning: operation records.

The EM will establish the filing code of documents and prepare a quality
record index to identify all the records to be collected with the cooperation
of relevant AEs.

The size of record, format of record, contents of file will also be defined.

AEs are responsible for collecting and filing of relevant quality records
and the EM will check them with the record index.

Records shall be legible with approved signs and identification.

Maintenance and Storage of Records


Records should be identifiable, easy to retrieve and be stored in a manner
and location to prevent deterioration or loss.
Records which are processed by special methods such as photographs,
microfilms, magnet tapes should be stored in a manner as recommended by
the manufacturer.
The documents shall be stored for a period as shown in the project
specification or as agreed by the COMPANY.

Retention and Disposition of Records


The retention periods for each kind of record will be as per the approved
Quality / Environmental Records Control Procedure.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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Discipline Code:
General
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Records which have expired on the specified retention periods will be


disposed of, except when required by the COMPANY to notify them in
advance of the disposal.
Records will be made available by the COMPANY upon request within the
retention period.

DESIGN / ENGINEERING CONTROL


GENERAL
Scope
This section covers the design and engineering control procedure, including
establishment of design interface, control of design process, design
verification, control of design changes, handling of engineering hold and
handling of design deviation and or alternative.

Policy and Objective


The CONTRACTOR has established a documented system that ensures all
designs are in strict compliance with the specified customer requirements.
Applicable codes, standards, and regulations ensuring that quality
requirements for equipment and materials are achieved.
ESTABLISHMENT OF DESIGN INTERFACE
Design Interface between the COMPANY and the CONTRACTOR
The PM will control the design interface by identifying design .and
engineering responsibilities and establishing a 'coordination procedure'.
The design information transmitted across the interface between the
COMPANY and the CONTRACTOR will be incorporated in such documents
as PFD, P&ID, Plot Plan, Data Sheet, for proper control.
The coordination procedure will be submitted to the COMPANY for approval.

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
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STC-1030

PROJECT QUALITY PLAN

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Rev. 0

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Design Interface among CONTRACTORS


The PM will allot design activities, identify design inputs and outputs, interface
flow lines, etc. An internal periodic screening meeting will be held to resolve
interface problems by cross-checking and collation between relevant design
groups on a timely manner.

Physical design interfaces are identified by coordination meetings of design


groups within the design division.
Design interface will be performed in accordance with the established design
interface procedures.

Design Interface between Contractor and Vendor


In accordance with the vendor print handling procedure, communication lines,
key personnel, documents to be submitted, witnessing, and other information
transmitted across the interfaces will be identified in the purchase
specifications.
Where necessary, meetings for engineering coordination will be held
between the vendor and the CONTRACTOR.

CONTROL OF DESIGN PROCESS

Review of Design Input from Company


At the receipt of the contract, the PM will conduct a preliminary review of the
contract package to ensure that the requirements are adequately defined and
documented and that any requirements differing from those in the tender
documents are resolved.
The PM will identify the design requirements such as the COMPANY's basic
design data, regulatory requirements, applicable codes and standards, to
provide a consistent basis for succeeding design work.

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Design input will be coordinated and confirmed by the PE, considering the
past experiences of the similar plants and the feedback data. When
incomplete, ambiguous or conflicting inputs are found in the course of the
engineering review, the PM will discuss them with the COMPANY. The result
will be documented and immediately informed to all AEs.

Preparation of Design/Engineering's Documents

On the basis of the design inputs, AEs will prepare design and engineering
documents, such as data sheets, specifications, instructions, drawings, and
procedures.
These documents will meet design input requirements, contain or reference
product and/or acceptance criteria and conform to applicable statutory
requirements.

Review and Approval of Design/Engineering's Documents


1. Authorization within Design Group
Documents prepared by AE will be reviewed and approved by his/her
group leader, except for specified major documents which will be
approved by the group manager, in accordance with the approval
standard acknowledged by the EM.
2. Inter-Discipline Check (ID Check)
When the contents of a design document require review by other
pertinent discipline(s), an ID check will be initiated by the AE. The AE will
transmit the document to the discipline with an ID check letter for review
and comments. The reviewer will make comments on the document and
sign and return it. Comments generated during the ID check will be
reflected in the design document.

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3. Internal Screening
Screening meetings will be held prior to the issuance stages of IFA (Issue
for Approval) and AFD (Approved for Design) of PFD, P&ID, Plot Plan,
etc. At several stages of the design, as required, the EM will contact the
relevant engineers to confirm design coordination. The results will be
agreed upon and incorporated into the design documents.
4. For the documents to be submitted to COMPANY, refer to section 4
above.

DESIGN VERIFICATION

Design verification will be conducted to verify, confirm, and substantiate the


design, placing importance on safety, complexity, degree of standardization, the
similarity to the previously proven design, and the assumptions.

The design verification will be conducted by means of the following measures


such as:
- Undertaking demonstrations or qualification test(s);
- Carrying out alternative calculations;
- Scrutinizing by comparing the design with a similar proven design, if
applicable;
- Any third party verification when required by contractual conditions.

CONTROL OF DESIGN CHANGES

Changes to design documents will be reviewed and approved in principle in the


same manner as applied to the original.

In the event that an inconsistency or inadequacy is found, the finder will request
the originating design group to change the document, using design change
request sheet.

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Discipline Code:
General

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The proposed change will be evaluated for correctness and effectiveness


including the impact on fabrication, schedule, cost. etc.

The changed parts will be marked for easy identification and the revision date,
revision number and the reason for the change will be noted on the document.

The changed document will be submitted to the COMPANY for approval.

Obsolete documents will be disposed off.

ENGINEERING HOLD

Engineering hold which may result from design uncertainties will be identified on the
document by the AEs. The relevant work involved in such engineering hold will not
go ahead without a clear solution given by the responsible AE.

DESIGN DEVIATION AND/OR ALTERNATIVE

If it is judged by the AE that any alterations to, or deviations from the contract
package or engineering documents supplied by the COMPANY are necessary, the
proposed deviations and/or alternatives will be submitted to the COMPANY through
the PM for approval with the explanatory data.

PROCUREMENT CONTROL

GENERAL
Scope
This section will cover the procedure to control all the purchased
products and services in this project.
Policy and Objectives

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The successful completion of the project is dependent on efficient


performance by the procurement department in purchasing, expediting and
transporting of materials and equipment to be installed in the project.
Therefore the CONTRACTOR maintains the following policy:

Ensuring that the materials and equipment to be purchased for the


project conform to the COMPANY'S specifications and requirements
and industry standards;

Conformance with the COMPANY'S quality requirements;

Maintaining confidentiality of bidding process;

Maintaining coordination with the COMPANY;

Obtaining prices commensurate with the project volume of purchases;

Investigating, along with the engineering team the financial resources


and technical capabilities of vendors;

Maintaining and expediting promised delivery schedules of materials,


equipment and services required by the construction program.

CONTROL OF REQUISITION PREPARATION


Requisition Preparation
The AE will prepare the requisition on the basis of the COMPANY's basic
engineering design data, including the following as deemed necessary:

Scope of supply;

Delivery date and location;

Applicable project codes, standards, the COMPANY's specifications,


equipment criticality ratings and the CONTRACTOR's design and
QA/QC documents;

Requirements for personnel qualification, inspection and test and


shipping preparation and reporting;

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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QA / QC requirements such as the establishment of the QA program,


non-conformance control, inspection requirements, and the extension of
QA/QC requirements to lower tiers;

Documents to be supplied to vendor;

Vendor's document required, such as fabrication procedure, WPS, PQR,


qualified personnel list, inspection and test procedure, QA/QC plan,
inspection and test records, special process records and technical
documents;

Right to access and guarantee description.

Review of Requisition
A review of requisition and changes will be made to assure the adequacy of
specified requirements. The project procurement coordinator will check the
requisition and attach the necessary documents for the inquiry or for the
purchase order. The PM will give final approval.

Selection of Vendor

Contractor will select potential vendors in principle among 'vendor list' which will
be established between the COMPANY and the CONTRACTOR.

The project procurement coordinator will issue requests for quotation to potential
vendors.

Upon request of the PM, the QA Supervisor will perform QA/QC surveillance to
vendors and their facilities in accordance with the QA levels of products and
services to be made and the result will be reported to PM with the QA rating.

The selection of vendor and the extent of control will be dependent upon the
type of products and services, vendor's demonstrated capacity and past
performance of the similar work, the evaluation of vendor's quotation, QA
evaluation and the capability on schedule and cost.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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The new approved vendor list will be submitted to the COMPANY for approval.

EVALUATION AND VERIFICATION OF VENDOR'S PERFORMANCE


After the Purchase Order, PT ALDABERTA INDONESIA exerts the following control.

Review and Approval of Vendor's Documents


The vendor's documents will be reviewed by the AE or Senior QAQC
Engineer and approved by the Engineering Manager for their compliance to
the requisition. Where deemed necessary, the AE will send them to the
relevant engineers for ID check.

Control and Verification of Vendor/Subcontractor Performance

A kick-off meeting and pre-inspection meeting will be held between the


CONTRACTOR

and

the

vendor

for

coordination

and

mutual

understanding. At the monthly coordination meeting and in the weekly


procurement-engineering- quality review meetings, the status of
progress, schedule of inspection and major problems will be reported,
discussed and confirmed.

The CONTRACTOR, COMPANY or his representatives will be afforded


the right to access vendor's facilities for communication and inspection.

The project procurement coordinator will keep abreast of .the current


status and expedite vendor's manufacturing and delivery schedule of
products and will report both to the Procurement Manager and Project
Manager.

Inspection will be performed to verify and confirm the compliance of


products to the specifications.

Audits will be performed on QA activities of vendors as necessary, taking


the performance status into account.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

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The Senior QA / QC Engineer for Procurement activities will be in charge


for reporting quality activities, including key performance indicators, to
the Project Management Team for their incorporation in the Monthly
Report.

CONTROL OF SUB-VENDORS

At the pre-inspection meeting between contractor and vendor, the Senior QAQC
Engineer will check the quality requirements of vendor to the sub vendor.

MATERIALS, PARTS AND COMPONENTS CONTROL

GENERAL
Scope
This section will cover the identification and control procedure for all
materials, parts and components in this project.
Policy and Objective
The materials, parts and components control will be conducted to assure the
correctness of products, maintenance of traceability and the prevention of
inadvertent use of incorrect products including field activities.

IDENTIFICATION PROCEDURE

1. Marking Procedure
For identification control, the document controller will provide vendors with the
CONTRACTOR's specifications, in which the marking method, marking location,
marking items and color coding are specified. Items to be marked for permanent
identification are shown in the inspection program as material test (mill sheet).

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2. Physical Identification
Physical identification using tow stress dye stamping will be used to the
maximum extent possible. Where physical identification on the item is
impractical, physical separation procedure control by tagging, labels and records
will be employed.

3. In-process identification
a. Transfer of marking will be controlled.
b. Identification during storage will be controlled (separation, tag, etc.)
c. Nonconforming items will be identified and separated.
d. Inspection status (accepted, rejected, not yet inspected) will be identified.

4. Marking
Marking will be applied in a manner and at a location that would not leave
detrimental effects on the items.

5. Delivery, Transportation and Preservation


Delivery and preservation of materials, parts and components will be controlled in
accordance with Handling, Storage, Packaging and Delivery Control, of this
Project Quality Plan.

RECORD OF MATERIAL

The record will be traceable to the item and will be checked by an inspector. Where
required the vendor will submit 'As-built Sketch of Material Allocation' in which the
marking location including weld line numbers are shown to the CONTRACTOR.

Positive Material Identification

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


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To prevent the installation of incorrect materials of construction for low chrome and
alloy materials in process or pressure containing duty, PT.ALDABERTA INDONESIA
shall attach " Alloy Verification Procedure" to the Purchase Order for the relevant
Vendors and Sub Vendor, in which the requirements or examination methods, the
qualification of inspectors, sampling methods, acceptance criteria, identification
marks, record, etc. are defined.
The Vendor's procedure shall be reviewed and approved by PT. Aldaberta Indonesia.

SHOP FABRICATION AND INSTALLATION PROCESS CONTROL


GENERAL
Scope
This section will cover all the processes which are common in the fabrication
and installation stages. Construction criticality levels will be developed by the
CONTRACTOR and will be approved by COMPANY before commencement
of construction I installation works.

Policy and Objective


The fabrication and installation process control will be conducted to ensure
that the processes are performed under controlled conditions.

GENERAL CONTROL OF FABRICATION AND INSTALLATION

1. Environmental Control
a) The vendor/subcontractor will establish the control measures to keep the
working area clean and under suitably controlled conditions to prevent the
infiltration of foreign materials and not to cause detrimental effects on products.
b) The CONTRACTOR will check the controlled status of the working area using
witness inspection or by patrolling as appropriate and give recommendations
for correction, if any.
2. Fabrication and Installation Planning

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a) The AEs and Site QC Manager will identify applicable regulations, codes and
standards for fabrication and installation, inspection and monitoring points, and
acceptance criteria, as appropriate in the procurement documents.
b) For major products, the AE will request the vendor/subcontractor to submit
procedures in which the process sequence, inspection and/or monitoring items
and the methods are made clear.

c) Vendors/subcontractors are requested to prepare travelers, checklist, records,


etc. to monitor and confirm the compliance of work and products with the
requirements.
d) Where qualification is required for specific work, the qualification procedures
and the records will be maintained.

3. Controls during Fabrication and Installation


a) Prior to the commencement of significant work, the Project Manager /Site
Manager will hold a kick-off meeting between the CONTRACTOR and the
vendor/subcontractor for mutual understanding and confirmation.
b) The CONTRACTOR will perform continuous monitoring of processes to ensure
that the specified requirements are met.
c) When it becomes necessary to change procedures in the course of fabrication
and/or installation, the CONTRACTOR and vendor/subcontractor will
communicate with one another to make proper changes or take corrective
actions.
d) Controls for Equipment preservation shall be put in place and maintain during
the installation until the commencement of commissioning.

SPECIAL PROCESS CONTROL


Welding Process Control

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Welding will be controlled in accordance with the Indonesian MIGAS regulation,


codes and standards that the AE of the engineering group will specify:

Detailed drawings of welding configuration;

Welding Procedure Specification (WPS);

Welding-Procedure Qualification Test Report (PQR);

Qualified Welder List.

In the requirements, acceptance criteria in accordance with the applicable codes


and standards and the use and maintenance of proper equipment will be
included. Records shall be maintained in accordance with the applicable
procedures.

The relevant Welding Engineer will review and approve WPSs and PQRs. The
Site QC manager will confirm them and specify the inspection items, witnessing,
and required records in the inspection and test program.

Offsite piping spool prefabrication shops for fabricating exotic alloys and DSS/
SDSS / SS alloys are to be inspected and approved after a joint inspection with
COMPANY personnel.

Weld procedure specifications and new weld procedure qualifications reports


will be submitted to COMPANY for approval prior to starting any offsite spool
fabrication or work site welding.

The vendor/subcontractor will establish welding and traceability control


measures to identify qualified welders, kinds of qualification and terms of the
validity. Field Quality Control Engineer (FQCE) and/or Site Inspector (SI) will
monitor maintenance of welder performance by checking welding reports and/or
through daily supervising and recommend the retraining of the downgraded
welder to vendor/subcontractor, if necessary. Periodic welder performance
reports as agreed with COMPANY shall be generated for tracking. Welders with
a poor performance are to be removed from the works and retrained I re
qualified before reemploy them as agreed with COMPANY.

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Welding materials will be controlled for identification, storage, delivery, baking,


holding, and usage.

Welding, especially on the pressure retaining parts will be recorded in items


specified in the WPS including pre-and/or post-heat treatment. Inspector or SI
will check records and evaluate the control status of welding. Welding
parameters like pre-heat, travel speed, current, voltage, heat input records and
purging levels are to be maintained and recorded for exotic alloy welding
materials as agreed with COMPANY.

Control of Other Special Processes

Other special processes such as heat treatment, nondestructive examinations,


cleaning, and special leak test will be performed in accordance with the
applicable codes, standards and/or requirements specified by relevant AEs.

It is the CONTRACTOR's responsibility to provide the Positive Material


Identification (PMI) Program. PMI test on alloy materials will be conducted to
identify the nominal composition of alloy material and verify that nominal
composition meets the material specification minimum requirement.

The vendor/subcontractor will submit the procedure for approval, as required.


After obtaining the approval, they will perform the special process in accordance
with the approved procedure by qualified or adequately proficient personnel,
using calibrated equipment and proper materials. They should also perform
adequate monitoring during the process and generate the work record.

The CONTRACTOR's inspector will check and confirm the work and the results
through the work records.

Training

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TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
41 of 73

In the event that qualifications are required for special processes and/or
personnel performing specific work, CONTRACTOR shall specify the
qualification in the purchase specification, as appropriate.

Vendor shall establish and perform necessary training to obtain the qualification
and to maintain the required skill.

Identification methods for the qualified procedures and/or personnel shall be


established, and the appropriate records shall be established and maintained.

CONTRACTOR shall confirm the qualification and monitor the performance, and
when any degradation is found, require Vendor to do re- training.

INSPECTION AND TESTING OF PURCHASED PRODUCTS / SERVICES CONTROL


GENERAL
Scope
This section will cover all the inspection and testing of purchased products /
services that will be conducted in this project.
Policy and Objective
The inspection and testing of purchased product/services control will be
conducted to verify the conformance of products and services to the specified
requirements of the contract, applicable codes and standards for the
procurement phase.

ESTABLISHMENT OF INSPECTION AND TEST PROGRAM

On the basis of equipment specifications prepared by the AE, and of the


procurement / construction criticality level of the item, the QC Manager will
develop the inspection and test program in which the following items will be
identified.
-

-Subjects of inspection/test items (such as parts, subassembly, assembly);

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
42 of 73

Characteristics and/or kinds of inspection (such as material test, welding


inspection, NOE, hydrostatic test, dimensional inspection);

Inspection points; including vendor's inspection points, witness inspection


points, and hold points, reflecting "Level of Vendor or Site Surveillance ;
Inspection records required;

Quality control plan at shop for the project developed along with proceeding
detail engineering. The sample format to be used for the project is attached
below.

The inspection and test program will be reviewed by the COMPANY. The
approved program will be confirmed at a pre-inspection meeting.

Vendors are requested to establish a detailed inspection plan to be documented


into the inspection procedures. The inspection procedures will identify the
following as appropriate:
-

Applicable codes and standards;

Fabrication sequence flowchart indicating inspection points;

Detailed inspection/test method, including measuring apparatus, measured


items, calculation charts, and qualifications of inspectors;

Acceptance criteria;

Inspection record forms;

Status sheets check sheets, travelers (sign off sheet), etc;

Where sampling inspection is conducted, show sampling method;

In the event that the inspection of processed items is not practical due to a
number of reasons, indirect control by monitoring the processing method,
equipment and personnel will be defined (e.g. welding, personnel, welding
electrode used, ampere, voltage, heat treatment chart).

The vendor's inspection procedures will be submitted to the COMPANY through


the CONTRACTOR for approval.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
43 of 73

Materials to be used for special services, inspection and test requirements


stipulated by the COMPANY will be incorporated into the inspection and test
program.

Inspection Personnel
Inspection Coordinator
Inspector
Inspection Coordinator selects inspector on the basis of prior experience and
qualification from PT.ALDABERTA INDONESIA's Inspection Section and
from inspection agencies.
Inspection Agency is selected from nominated agencies. The nominated
Inspection Agency shall have :

adequate current experience

skilled and/or qualified inspector can be available where requested.

suitable network service at any location where products are


fabricated.

Vendor Inspector
PT.ALDABERTA INDONESIA shall review and evaluate Vendor's inspectors
to ensure their qualification and skill, as required.
NDE personnel
NDE personnel shall have qualification obtained from the authorised
organization. When Vendor performs NDE, he shall submit an Qualified NDE
Personnel List in which kinds and level of NDE, terms of validity, and the
organization by which they are qualified are made clear.

CONTROL OF INSPECTION AND EXECUTION

A pre-inspection meeting will be held for major items or when deemed necessary
by the Senior QA / QC Engineer for coordination and for mutual understanding
prior to fabrication.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
44 of 73

The inspection schedule will be established by the vendor on the basis of


delivery date, notifying inspection date and inspection status at the specified
date without delay to the Senior QAQC Engineer through expediters.

The status of inspection and test schedule will be controlled by the Senior QAQC
Engineer.

Witness inspections will be conducted at vendor's shop by the inspection


representative.

For the hold point items, the vendor must not proceed with the work until it has
been inspected by the representative or a written approval of waiver is obtained.

Final inspection will include a record review of the results and resolution of non
conformance identified by prior inspections. The Senior QAQC Engineer will
check the inspection record and when the record is found to meet purchase
order's requirements, the inspection release will be prepared.

The vendor will establish and control the suitable status identification measures
of inspections and tests on items.

CONTROL OF CRITICAL DIMENSION


Critical dimensions such as module interface, casting, pipe bends, anchor bolt hole
dimensions, interchangeable parts dimensions of major fabricated equipment,
modules, interchangeable parts, piping spool dimensions and installation dimensions
will be controlled as follows:

The AE will specify the critical dimensions of the product in charge with the
required tolerances in the design document.

Vendors will pay special attention to these dimensions and show them in the
fabrication drawings and dimensional inspection record forms appropriately
(preferably with care marks). During fabrication at the machining stage, the
assembling and aligning stage and at the final inspection stage, these
dimensions will be checked and recorded.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
45 of 73

At the final inspection, the critical dimensions will be confirmed by the witness
and actual dimensions recorded. Special care will be taken with the cantering,
alignment, flatness, and distortion.

The subcontractor will prepare 'As-Built' drawings, including equipment


installations, piping; electrical schematic and instrument control diagrams, and
buildings, and reflect the

'As-Built' conditions of the work in the drawings. 'As built' drawings will be
submitted to the CONTRACTOR for the permanent records.

RECORD OF INSPECTION
Record of inspection for main items will identify as a minimum:

The inspection and test item:

Type of test or observation:

Inspection procedure;

Type of equipment used and valid traceability certificates where applicable;

Acceptance criteria;

Results.

The inspection records will be signed or stamped and dated by vendor and
contractor's representative.

HANDLING, STORAGE, PACKAGING AND DELIVERY CONTROL


11.1 GENERAL
Scope
This section will cover all activities of handling, storage, shipping/delivery, and
preservation of material and equipment in the project.
Policy and Objective

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
46 of 73

PT.ALDABERTA INDONESIA will identify the requirements on handling,


storage, and shipping on the basis of legal restrictions, PT. Aldaberta
Indonesia specifications on the procurement documents.

Where required, Vendor shall submit the procedures for review and
approval. Vendor shall implement the work in accordance with the
approved procedures, and shall generate the work records.

The CONTRACTOR and its subcontractors and suppliers will clearly define
the methods for handling, storage, packaging, transportation and installation
of all materials relevant to the entire project's Scope of Work such that the
following is achieved:

Correct handling procedures will be developed to ensure the safety of


personnel and goods being handled, transported and installed;

Procedures for receiving inspection are implemented;

Items are stored in a manner that prevents theft, loss, damage or


deterioration;

Items are suitably packed such as to prevent loss or deterioration due to


handling or environmental conditions;

Dispatch and transport of materials are subject to inspection as


appropriate;

Dispatch and receipt is duly recorded and authorized by responsible


persons;

Handling, storage, packaging, transportation and installation procedures


will take national and international standards into account where
applicable;

Records for the above activities shall be generated and maintained in the
data base.

HANDLING AND STORAGE

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
47 of 73

The vendor/subcontractor will provide methods and means of handling


that prevent damages or deterioration.

Products in stock will be clearly identified by marking, tags, labels,


locations, etc. to prevent abuse, misuse and loss.

The CONTRACTOR and its subcontractors will ensure all chemical and
hazardous substances Material Safety Data Sheets (MSDS) are
provided, for all chemicals and hazardous substances used during the
execution of the Work.

The vendor/subcontractor will pay special attention to the handling and


cleaning of stainless steel, low alloy steel, etc. to be used in special
environment as specified by the CONTRACTOR and will establish and
perform the procedure after obtaining the CONTRACTOR's approval.

Handling of heavy components wiII be performed under controlled


conditions. Operators of special. handling and lifting equipment will be
qualified or experienced in the use of equipment. The equipment will be
checked periodically at appropriate intervals.

MAINTENANCE AND CARE OF PRODUCTS

For equipment to be stored for a long period, the following methods of


maintenance and care will be employed as appropriate and as per
manufacturer's recommendations:
-

Lubricant on rotating parts and sliding parts;

Energize heater to prevent humidity;

Provide temporary barriers or protective covers to seal opening to


prevent intrusion of foreign materials;

Settle environmental conditions as required;

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
48 of 73

Check and confirm maintenance status using checklist.

During construction, care should be taken for preventive activities so as


to not have detrimental effects on the adjacent equipment which has
already been installed.

PACKING AND DELIVERY

Prior to packaging, the vendor will confirm the cleanliness, coating,


required records of the product, and materials to be used for packaging
and the completion of disposition of non-conformance.

The vendor will control the packing, preservation and marking process in
order to satisfy the CONTRACTOR's requirements.

All shipments will be prepared and transported in conformance with


specified requirements and applicable carrier regulations. The vendor will
deliver the cargo to the specified port of loading within the term of
delivery.

The CONTRACTOR will supervise/conduct inspection for shipping as


necessary.

PRESERVATION OF EQUIPMENT AND MATERIALS


Responsibilities
CONTRACTOR's Procurement Inspectors and Site Manager shall be
responsible for the storage, preservation and protection of equipment until
acceptance of the facility by COMPANY. CONTRACTOR's responsibilities
include, as minimum, the following:

Instructing vendors to specify and to issue timely preservation


instructions upon delivery of equipment and I or materials to Site;

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
49 of 73

Verification of the correct packaging prior to shipment to Site:

Ensuring that the required documents are made available;

Ensuring Vendors / Manufacturer's storage requirements & project.


specifications are adhered to and carried out during storage and the
period between installation and handover;

Receiving and inspection upon arrival at site;

Preservation, handling and inspection of all equipment and accessories;

The Project Manager is responsible for the proper implementation of the


procedure;

Material Manager / Controller will be responsible for the material receipt,


safe unloading, proper handling & stacking at site.
Preservation and Inspection

Visual inspection shaII be carried out in accordance with mechanical


drawings, packing lists, etc., while looking for shortages, damages,
discrepancies and if any, they shall be recorded in the relevant formats.

Specific storage instructions and drawings from manufacturers, such as


nitrogen packing pressure, lube oil level, protection of flange faces, etc.
shall be verified before taking custody.

Any sensitive or delicate items which are likely to get damaged during
transportation shall be additionally protected.

Periodic visual inspection shall be carried out to verify the adequacy of


the preservation methods and the status of the equipment I materials.
The frequency shall be determined depending on the inspection item and
manufacturer's recommendations. Visual inspections may include
inspection of desiccants, storage conditions, inspections for damages,
inspection for corrosion and deterioration, and protection from
construction activities.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
004/AI-TQ-QMS-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
50 of 73

CONSTRUCTION WORK CONTROL


GENERAL

Scope
This section will cover control of all construction activities in this project.

Policy and Objectives


Construction work control will be conducted to ensure the project construction
is executed as per the plan and meets with the quality requirements.
Quality

Assurance

requirements

specified

in

Construction

Quality

Surveillance programs I plans and project specifications shall be met with.

CONSTRUCTION WORK CONTROL PLANNING


On the basis of the COMPANY's technical specification and contractor's engineering
documents, the project team will establish the work sequence and overall schedule.
In the installation work sequence, processes, quality control/inspection requirements
and required documentation wilt be made clear.
The site controller will establish a monthly schedule in the three month span and the
weekly schedule and give direction to the subcontractor regarding the schedule.
The supervisor will prepare site work documents of his scope of work, such as
formats of work reports, checklists, and site drawings for record.

SUBCONTRACTOR CONTROL
Selection

The contract documents will be prepared by the construction planning


division in which general conditions and terms, the scope of work,
applicable documents and requirements for qualification quality control

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
004/AI-TQ-QMS-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
51 of 73

requirements, right to access and extension of requirements to subtiers, at least, are specified.

A review of contract documents and changes will be made by the EM,


subcontracting officer and the QA supervisor, where needed, to confirm
the adequacy of specified requirements and the PM will issue requests
for questions to candidate subcontractors.

The bid evaluation will be dependent upon the type of products and
services, resources, demonstrated capability and past performance of
similar work, proposed quality control activities and capability on
schedule and cost. The PM will make the final determination and the
subcontractor list will be submitted for approval.

Coordination

The

coordination

procedure

between

the

COMPANY,

the

CONTRACTOR and the subcontractor will be established, in which


each scope of work, lines of communications, and information
transmission routes are defined. The procedure will be issued to all
relevant parties.

The construction superintendent will control subcontractors through


coordination and communication and give instruction or guidance for
their work.

QC Inspectors and field engineers will monitor the subcontractor's


activities through patrol check, review the work reports, etc. and where
necessary, flag any nonconforming items and request corrective action.

QC Activities
Document Control
Construction Superintendent designates Site Document Controller. He
shall control site documents as follows:

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
004/AI-TQ-QMS-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
52 of 73

Arrange Regulation, Code, Standards, Specification required at


the site.

Establish a site numbering and filling system including levels of


review and approval, receiving and distribution routing and
communication routing with Home Office to assure that correct
and the latest documents are used.

Define the control procedures for documents supplied by PT.


Aldaberta Indonesia and prepared at the site.

MATERIAL AND EQUIPMENT RECEIVING INSPECTION

Receiving Control Site Material Controller (MC) is responsible for site receiving
as follows:
-

Performs an inspection, using a checklist and I or against the invoice, of


damages,

deterioration

during

transportation,

quantities,

required

documents, etc;
-

Products without required documentation and products for which


corrective actions have not been completed will be identified and
controlled to prevent their inadvertent use, and recorded.

Handling, Storage and Maintenance


-

The relevant Assigned Engineer will review and specify the requirements
for products that may require special environmental conditions or
maintenance;

The MC will establish the system to minimize possible damage and


deterioration;

Storage and maintenance conditions will be checked at appropriate


intervals;

Special materials and process, handling operators, equipment and device


preventive maintenance will be documented and controlled.

Maintenance of Process Equipment

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
53 of 73

Maintenance of welding equipment, measuring and test equipment will be


controlled by the subcontractor and checked by the CONTRACTOR.
Records shall be generated and maintained.

ENVIRONMENTAL CONTROL

The site environment will be controlled as requested by statutory regulation .

The work environment should be kept clean and tidy to assure that the work is
performed under well controlled conditions for work and safety.

PRE-COMMISSIONING AND COMMISSIONING CONTROL


GENERAL

Scope
This section refers to the pre-commissioning and commissioning activities.
Policy and Objective

The CONTRACTOR is responsible for supporting the commissioning


of the plant. The PM will appoint System Completion Commissioning
Manager (SCCM) who is responsible for plant commissioning.

The SCCM will establish a commissioning organization with the


cooperation of the basic design group manager and the PM. The
SCCM will designate commissioning staff (process engineer, shift
engineer, analyst, etc.)

The SCCM will keep close communication with the COMPANY and
the Site Manager and report to the PM.

The Electronic data base management for the system completion


shall be used after approval by COMPANY.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
54 of 73

STATIC AND DYNAMIC COMMISSIONING

The SCCM will prepare and arrange the following plans and procedures with the
cooperation of the commissioning staff and relevant subcontractors:

Commissioning plan, identifying operation sequences, boundaries of equipment


to be tested and released, pre-requisitions, verification methods, and inspection
and test points;

Identification of acceptance and rejection criteria;

Adequate and appropriate equipment;

Training plan for operators and maintenance personnel;

Suitable and controlled environmental conditions;

Subcontractor's cooperation for significant product testing as required;

Preparation of record forms and checklist.

PRE-COMMISSIONING VERIFICATION

Pre-installation verification:
-

Identification check;

Physical condition check.

Installation verification:
Equipment verification for operational readiness and confirmation of satisfactory
disposition of pending problem, system check cleaning, pressure-leak test, flow
direction check, and in-line instrumentation check.

Pre-operational testing:
-

Equipment verification (operational check of items);

Cold function test (demonstration of system operability);

Hot function test (tests prior to fuel loading of specified system).

PLANT COMMISSIONING

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
55 of 73

Plant commissioning will be carried out to verify and ensure the compatibility of
systems, sequential operation, plant performance and capacity, plant safety, from
start-up to cool-down.

COLLECTION OF DATA, EVALUATION AND RECORD

Data taken at each stage will be analyzed and evaluated for the validity, integrity
and completeness. If any incompleteness is found, the SCCM will take corrective
action such as requesting additional tests and making procedure change. '

Records will be collected and compiled by the relevant engineers with prior
agreement.

Records will include the results of analysis and evaluation, corrective actions,
changes and modifications, and calibration records.

Records will be controlled in accordance with point 5 as mentioned above .

CONTROL OF MEASURING AND TEST EQUIPMENT


GENERAL

Scope
This section will cover all the measuring and test equipment used in this
project.

Policy and Objective

The CONTRACTOR will establish control of inspection, measuring and test


equipment procedure, which details a system for the calibration of inspection,
test and monitoring equipment used by the CONTRACTOR and its
subcontractors for which calibration and precision is considered essential to
the quality of the work.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
56 of 73

Inspection, measuring and test equipment will be calibrated or verified prior


to use. All equipment will be identified by a unique number and bear a tag or
sticker to indicate calibration and verification status.

CONTROL OF MEASURING AND TEST EQUIPMENT

Vendors/subcontractors will be requested to plan and specify the characteristics


to be tested, the measuring methods to be employed and the acceptance limits.

The vendors/subcontractors will select appropriate measuring and test


equipment.

Equipment, gases, jigs, or such devices to verify the acceptability of products


will be controlled, calibrated andlor adjusted at specified intervals to maintain the
accuracy and precision within the required limits by establishing the control
procedures.

The control methods will be as per the relevant Inspection, Measuring and Test
Equipment Control Procedure.

The measures will include records and control logs, the identification of validity
to show the calibration status, and handling and storing to prevent damage and
deterioration.

The CONTRACTOR will confirm the control status of surveillance, audit, witness
inspection, on a timely basis.

CONTROL OF NON-CONFORMANCE PRODUCT/SERVICE


GENERAL
Scope
This section will cover all the non-conformance products I services that may
occur during the course of the Project.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
57 of 73

Policy and Objective


The CONTRACTOR and its subcontractors and suppliers will establish and
maintain procedures for the management and control of non-conforming
products so that they can be clearly identified, suitably recorded and
withdrawn from production or storage and not incorporated into the
permanent works.

Non-conforming products will be segregated and quarantined and clearly


marked or identified to preclude inadvertent use.

The reason for the non-conformance will be investigated in order to establish


the root cause with corrective action to prevent its occurrence in the future
and appropriately documented.

NON-CONFORMANCE CONTROL & CORRECTIVE ACTION

When any deviation from the requirement is detected or reported, the


CONTRACTOR will confirm the status, withhold the process and identify the
product by marking or affixing a hold tag to preclude inadvertent use or
installation.

If the non-conformance is not of a major grade, the disposition can be decided


by the CONTRACTOR's inspector, he will direct vendor/subcontractor on the
final disposition of the NCR.

In the event that the non-conformance is serious I major enough to fall into one
or more of the following items, the non-conformance report will be prepared by
the inspector or the vendor/subcontractor, and be sent to the QC Manager with
details.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General
Bid. No.:
STC-1030

PROJECT QUALITY PLAN

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
58 of 73

The following non-conformance is defined as major:


-

Where the non-conformance deviates from statutory or contractual


requirements;

Where requested by the COMPANY;

Where it causes design changes, including the case to use-as-is;

Where it has significant effects on schedule and cost.

The Quality Managers will circulate the report to the Assigned Engineers in
charge of review and comments and send the copies to the PM.

Non-Conformances for Engineering and Procurement activities will be reported


to Project Manager by Quality Assurance Manager for each relevant activity, and
shared within the overall CONTRACTOR's organization for their information
prior to its submission to COMPANY.

Non-Conformances for Construction activities will be generated and reported by


the Site Quality Manager.

The PM will discuss with key personnel of the relevant organizations (Assigned
Engineers, Engineering Manager, Procurement Manager, Quality Manager, and
specialists, where necessary) and report to the COMPANY to obtain approval
and direction.

Disposition:
-

The disposition is classified basically into 'use-as-is', 'repair', and 'reject'.

For non-conformances that may hinder the final use or integrity of the product,
the relevant CONTRACTOR'S engineering discipline shall make an evaluation
in order to determine its final disposition.

The final disposition will be notified through QC Manager/FQCE to


vendor/subcontractor with a copy of the report.

When the non-conformance item is considered "use-as-is", the responsible


organization will revise the relevant drawings (make as-built drawing) and/or

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
59 of 73

documents, after the disposition of "use as is", obtains approval from


COMPANY engineering department.
-

When the non-conformance is considered "repair" or "rework", the responsible


organization will prepare the repair or rework procedure for review and
approval by PM/Quality Manager prior to the start of the work.

When the non-conformance is considered "reject", the product will be scrapped


(regarded for alternative application, depending upon the conditions).

The results will be confirmed, entered in the confirmation column, and reported
by the responsible organization to the COMPANY, PM and the Quality
Manager.

No further actions will take place without the approval of COMPANY's


engineering department on non-confirming items that require their review.

HANDLING OF CUSTOMER COMPLAINTS


GENERAL
Scope
This section will cover all complaints issued by client during the project.

Policy and Objective


All complaints during project execution will be resolved to the satisfaction of
the COMPANY and the CONTRACTOR.

HANDLING OF CUSTOMER COMPLAINT


Record of COMPANY complaints will be kept to provide objective evidence to the
PM reviewing the effectiveness of the project quality system. Each project manager
is responsible for the achievement of CONTRACTOR's quality objective.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
60 of 73

QUALITY AUDIT
GENERAL
Scope
This section will cover internal and external audit activity that will be
conducted in the project.
Policy and Objective
The CONTRACTOR will conduct the audit to ensure the proper execution of
quality related activities and to evaluate the effectiveness of QA program.

INTERNAL AUDIT

Internal audits will be performed in accordance with the approved audit schedule,
which includes audits for the site work at appropriate stages, and as per IS019011 Guidelines for quality and I or environmental management systems auditing.

The Quality Manager may deem additional internal audits necessary through routine
monitoring of QA/QC activities. Audits will be performed by the appointed Audit Team
or personnel designated by him on the particular areas. COMPANY will be notified
of all internal and external audits for witnessing and I or participating.

EXTERNAL AUDIT
The Quality Manager will establish an external audit plan for vendors, giving
consideration to the importance of items and services for which they received orders
and to their past performance.
With the agreement of the PM, the Quality Manager will designate audit personnel
out of the QA staff.
Audits will be performed in accordance with appropriate procedures, schedules and
checklists by audit personnel.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
61 of 73

HANDLING OF AUDIT RESULTS


Audit results will be recorded in an audit check list and reported to the Quality
Manager together with audit summary report. These will be reviewed by the Quality
Manager and sent to audited organizations and the PM with recommendations for
corrective action.
CORRECTIVE AND PREVENTIVE ACTION
GENERAL
Scope
This section will cover corrective and preventive action requests issued in this
project.
Policy and Objective
The CONTRACTOR and its subcontractors and suppliers will establish and
maintain procedures for Corrective Action Request (CAR) and Preventive
Action Request (PAR). The requests for corrective actions have the scope of
correcting the deficiency through an immediate action and preventing its
occurrence in the future. The requests for preventive actions have the scope
of eliminating the causes of potential deficiencies in order to prevent their
occurrence through an activity of monitoring of processes and respective
performance indicators identifying any deviation that could occur on planned
objectives.

CORRECTIVE AND PREVENTIVE ACTION


The implementation of corrective and preventive action at the project is defined in
the Quality Management System. The contractor's overall organization is responsible
for the identification of non-conformity and potential problem, the investigation of their
cause and the effectiveness of corrective and/or preventive action taken.

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
62 of 73

LESSONS LEARNED
The Project Manager shall be responsible for the implementation of the lessons
learned and best practices for this Project, in order to strive for continual
improvement of the Project.
Lessons learned refer to the defined positive and negative knowledge and
experience gained through the execution of previous Projects. Lessons learned will
be used as a preventive management tool that can be utilized in managing risk
factors and best practices that may occur during the Project execution. They may
include: lessons learned and experiences, Trouble and Errors which may be defined
as the loss of opportunity due to factors like lack of experience, technology,
management, etc; non-conformances and best practices.
CONTRACTOR will implement its own lessons learned procedures, as well as
lessons learned shared by COMPANY.

MANAGEMENT REVIEW
GENERAL
Scope
This section will cover Management Review activities which shall be
conducted in this project.
Policy and Objective
CONTRACTOR'S Project Management shall conduct the Management
Review at regular basis to review the performance of the Project. The
Management Review meeting shall be chaired by the Project Manager by
arrangement of Project QA Manager.

MANAGEMENT REVIEW MEETING

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Doc. No.:
004/AI-TQ-QMS-16
Rev. 0

Page:
63 of 73

1. Project execution activities will be reviewed and monitored regularly through


project reports by the PM to assess the implementation of QA activities and
the effectiveness of the plan, including the cost and schedule.
2. The review results will be distributed by the PM to the relevant disciplines for
proper execution and for corrective actions with directions, as required.
3. In the event that any deficiency is found in the QA plan by the management
review, the PM will propose the change to the Quality Manager, and the plan
will be revised the same way as for the original.

CONTINUAL IMPROVEMENT

GENERAL
Scope
This section will cover continual improvement which is implemented in this
project.
Policy and Objective
The Project Manager shall ensure that Quality improvement on the Project
implemented within all function and level of the Project Organization. Lessons
Learned shaII be tools for quality improvement, to be registered and taken
the corrective and preventive actions to avoid a repetitive problem. Method
of continual improvement shall always in accordance with ISO 9001 :2008
requirements.

APPENDIX

Project Quality Plan Activity List

CONFIDENTIAL

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
64 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref

Activity Description

1.

PROJECT MANAGEMENT

1.1

Establish Policy, Organisation, Responsibilities, Levels of


Authority and Interface Control

1.2
1.3
1.4
1.5
1.6

1.7

1.8

Control
Document
Reference

Responsible

Deliverable/
Documentation
Produced

Project Quality Plan

Organisation Chart

Levels of Authority & Authorised Signatures

Levels of Authority Matrix

Co-ordination and Interface Control

Responsibilities Interface
Chart

PM

Contract Review

Contract Review Form


Clarification Register

Identify and Produce System Procedures

PM/QM

Contract Scope

Quality System Procedures

Project Quality Objectives

PM/QM

Objectives, Monitoring, Measuring & Reporting

Quality Objectives

Quality System Training

PM/QM

Project Quality System Training

Training Record

Health & Safety in CDM

Project Notification (F10)


Safety File
Safety Plan
Environmental Statement

Quality/HSE Audits

Audit Schedule
Audit Reports
Corrective Action Requests

Contract Variation Control

Variation Requests
Variation Orders

Contract Review

Establish and maintain Health and Safety


Obligations

Monitor Performances

Control Contract Variations

PM

PM/QM

PM

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
65 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref

2.
2.1
2.2

3.
3.1
3.2
3.3
3.4
4.

Activity Description

PLANNING

Control
Document
Reference

Responsible

Deliverable/
Documentation
Produced

PC

Establish Planning and Scheduling System

Planning, Measuring & Reporting Progress

Level 1 & 2 Schedules

Monitor and Report Progress and Cost

Planning, Measuring & Reporting Progress

Progress Reports

Cost Control

Manhour Estimate

Establish Contract Filing System

Filing System

Filing List Correspondence


Register

Establish Numbering System

Numbering of Projects

Document Register
Drawing Register

Establish Control of Project Technical Documents

Document Control

Document Register
Drawing Register

Establish Register for Distribution and Control of


Supplier Data

Supplier Data Control

Supplier Data Register

DOCUMENT CONTROL

DESIGN CONTROL

DC

ENG

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
66 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ

Control
Document
Reference

Deliverable/
Documentation
Produced

Act
Ref

Activity Description

4.1

Review Design Basis, Resolve Ambiguities and Set


Terms of Reference

Design Control

Design Base Memorandum


Technical Queries

Site Surveys

Pipeline Field Surveys

Survey Data

Identify and Control Design Interfaces

Design Control

Document Register Drawing


Register

Identify Design Output

Design Control

Technical Document Registers


Drawing Registers

Identify Health, Safety & Environmental


Requirements

Engineering Safety Plan

Engineering Safety Plan

Environmental Design

Legislation Register
Aspects Table
Design Checklists

Use of Engineering Computer Programs

Validation Certificate

4.2
4.3
4.4
4.5

4.6

Identify and Validate Software

Responsible

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
67 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
4.7

4.8

4.9

Activity Description

Control
Document
Reference

Responsible

Deliverable/
Documentation
Produced

Prepare Design Output Documents


Drawings

Drawing Control

Drawings

Specifications

Specifications

Specifications

Calculations

Calculations

Calculations

Studies and Reports

Engineering Reports & Studies

Studies/Reports

Manuals and Data Books

Manuals & Data Books

Manuals
Data Books

Technical Requisitions

Control of Requisitions

Technical Requisitions

Design Verification
Design Check (IDC)

ENG

Design Control

IDC Records

Design Reviews

ENG

Design & Safety Review

Design Review Report

HAZOP

ENG

Hazard & Operability Studies

HAZOP Study

System Audit

QM

Quality/HSE Audits

Audit Reports

Freeze Design

ENG

Master & Frozen Documents

Master Copies

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
68 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
4.10

Activity Description
Control Design Changes

PM
ENG

4.11
5.

Co-ordinate Concessions

ENG/PU

Deliverable/
Documentation
Produced

Design Change Control

Design Change Request


Design Change Register

Master & Frozen Documents

Master Copies

Technical Concessions

Concession Register
Concession Request

Procurement

Bid Lists

PROCUREMENT

5.1

Identify Procurement Packages and Provide Bid


Lists to Client

5.2

Raise Technical Requisitions (TRNs) for Client


including:

5.3

Control
Document
Reference

Responsible

PU

Scope of Supply, Documentation Requirements and


Inspection Requirements

ENG

Control of Requisitions

Technical Requisitions
Supplier Data
Requirements List (SDRL)

Package QA Requirements

QM

Procurement

Supplier Quality
Requirements

Commercial Requirements

PU

Procurement

Contract Conditions

ENG

Technical Evaluation

Engineering Evaluation
Report

QM

Procurement QA

QA Evaluation Report

Co-ordinate Technical Evaluations

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
69 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
5.4
5.5
5.6
5.7

5.8
5.9

Activity Description

Control
Document
Reference

Responsible

Deliverable/
Documentation
Produced

Clarify Ambiguities

PU

Procurement

Clarification Records

Place Purchase Orders

PU

Procurement

Purchase Orders

Supplier KO Meetings

PU

Supplier KO Meetings

Minutes of Meeting

Supplier Inspection

PU

Supplier Inspection Surveillance

Inspection Records

Technical Concessions

Concessions Request

Inspection Waivers

Inspection Waivers

Expediting
P

Expediting Report

Expedite Progress
Monitor Performance

6.

DOCUMENT CONTROL - POST PURCHASE


ORDER

6.1

Register PO, Establish Supplier Data Register and


Process Supplier Data

PU
PU/QA

DCC

Procurement
Procurement QA

Audit Reports

Supplier Data Control

Data Register (by PO)

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
70 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
7.
7.1
7.2

Activity Description

7.4
7.5
7.6
7.7
7.8

Deliverable/
Documentation
Produced

CONTRACTS
Identify Contract to be Placed and Establish Bid List
Identify
Scope of Contract

7.3

Control
Document
Reference

Responsible

PM

Preparation, Award & Admin of Contracts

Contract Scope

QA Requirements

QA

QC/Inspection Requirements

PM

QA Obligations

Commercial Requirements

PM

Invite Tenders

CA

Preparation, Award & Admin of Contracts

Invitation to Tender

Register Tenders Received

CA

Preparation, Award & Admin of Contracts

Tender Register

Evaluate Tenders and Clarify Ambiguities

PM
CA

Preparation, Award & Admin of Contracts

Evaluation Reports

Raise Contract

CA

Preparation, Award & Admin of Contracts

Contract

Monitor Performance

QA

Procurement QA

QA Reports

Close Out Contract

PM
CA

Preparation, Award & Admin of Contracts

Close Out Certificate

QC Requirements
Commercial Terms

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
71 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
8.
8.1

Activity Description
CONSTRUCTION ADMINISTRATION

8.3

8.4
8.5
8.6
9.

Control
Document
Reference

Deliverable/
Documentation
Produced

CM

Confirm Availability of:


Procedures

CM/QA

Work Instructions

CM/QA

Method Statements

8.2

Responsible

Construction Administration

Procedure Register
Work Instruction

CM/A

Method Statement
Register

Establish Site Communication and Document


Control System

CM

Construction Administration

Registers, Files,
Transmittals

Establish Site Facilities


Health & Safety
Material Storage

CM

Construction Administration
P

CM

Material Control & Preservation

Material Records
Preservation Log
Movement Tickets

Site Training

CM

Construction Administration

Training Records

Issue and Control Job Specifications

CM

Construction Administration

Job Specifications

Control Quality Records

CM

Construction Administration

Project Records

CONSTRUCTION

CM

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
72 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
9.1

9.2
9.3
9.4
9.5
10.
11.
12.

13.

14.

Activity Description

Responsible

Control
Document
Reference

Deliverable/
Documentation
Produced

Control Material Receipt, Storage and Handling

CM

Material Receipt, Handling, Storage and


Preservation

Material Records
Preservation Log
Movement Tickets

Control Measuring and Test Equipment

CM

Inspection, Measuring and Test Equipment

Equipment Calibration
Records

Control Traceability (Material Certificates etc)

CM

Material Control and Preservation

Tagging Records
Material Certificates

Establish Controls for Handling Non-Conforming


Products

CM

Control of Non-Conforming Products

Non-Conformance Reports
Quarantine Records

Resolve Technical Queries

ENG

Construction Administration

Clarifications Records

CONSTRUCTION - CIVIL & BUILDING

CM

Inspection and Test Plan for Civil Works

See Inspection and Test


Plan for Civil Works

CONSTRUCTION - MECHANICAL WORKS

CM

Inspection and Test Plan for Mechanical


Works

See Inspection and Test


Plan for Mechanical Works

INSTALLATION - INSTRUMENT

CM

Inspection and Test Plan for Instrument


Installation

See Inspection and Test


Plan for Instrument
Installation

INSTALLATION - ELECTRICAL

CM

Inspection and Test Plan for Electrical


Installation

See Inspection and Test


Plan for Electrical
Installation

TESTING

CM

Construction and Installation Specifications


as appropriate

Test Certificates

CONFIDENTIAL

Approval/Inspection
Authority

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND CONSTRUCTION MANAGEMENT SERVICES
Discipline Code:
General

Doc. No.:
005/AI-TQ-ENG-16

PROJECT QUALITY PLAN

Bid. No.:
STC-1030

Rev. 0

Page:
73 of 73

QUALITY PLAN
Client:

Project:

TECHNICAL SERVICES CONTRACT FOR PROJECT ENGINEERING AND


CONSTRUCTION MANAGEMENT SERVICES

PHE ONWJ
Act
Ref
15.
16.

17.

Activity Description

Control
Document
Reference

Responsible

Deliverable/
Documentation
Produced

COMMISSIONING

PM

Commissioning Manual

Acceptance Check Lists

CONTRACT CLOSE OUT

PM

Preparation, Award and Administration of


Contracts

Sub Contract Closure


Certificates

PROJECT CLOSE OUT

PM

Project Close-Out Report

Project Close Out Report

Document Handover

Handover Package

Project Archives

Archive Records

CONFIDENTIAL

Approval/Inspection
Authority

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