SHARP MX-M850 Series Tech Handy Guide

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SHARP
MX-M850
MX-M950
MX-M1100
Technical Handy Guide

May 2008
WWW.SERVICE-MANUAL.NET
30.04.2008
Handy Guide
Information contained within this guide is subject to change without prior notice.
This Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified service technicians with the intention of improving
the efficiency of Sharp MFP Devices.
All the latest fault finding information, firmware and printer drivers
can be found on the SHARP Support Website
Notice:
This document has been adapted for use in the UK market with the kind
permission of Sharp Corporation of Australia PTY Ltd.
Useful Links (Web Addresses):

Support Website:
MFP Firmware
Service Documentation
Print Drivers
Utility Software
www.tech.sharp.co.uk
Product Key Registration:-
http://dse-pub.sharp.co.jp/key/
User Name:
Password:
keyuser
key000323
SHARP Document Solution Centre
Handy Guide
May 2008
Page
Machine Specification
Option Specification
Machine Options
Option Combination (Installation)
Consumables
10
Initial Setup Procedure
12
Density & Gradation Adjustment
15
Maintenance
16
Parts Compatibility
21
10
Coin Vend Interface
22
11
Firmware Upgrade
24
12
Firmware & Print Driver Revision
28
13
Test Simulations
29
14
Trouble Codes
34
15
Job Log Error Codes
39
16
Sensor Location
42
17
Jam Cause Codes
45
18
Repair Hints
51
19
Notes
53
Updated
Updated
Updated
Updated
Updated
MX-M850
MX-M950
MX-M1100
General
Type:
Original Paper Size:
Printed Paper Size:
Standard Paper Capacity:
Maximum Paper Capacity:
Paper Weight:
Output Capacity:
Warm-up Time:
Memory/HDD:
Duplex:
Max. Power Consumption:
Dimensions (W-D-H):
Weight:
Life:
Monthly Volume:
Console
Max. A3
Max. A3W Min. A5R
3000 sheets: (800+1200) + 2x500 sheets
8050 sheets: (800+1200) + 2x500 + (1000+1000+2550) + 500 sheets
Tray 1& 2: 60-105 g/m2 Tray 3 &4 : 60-205 g/m2
Refer to Output [Finisher] Specification
Less than 240 sec.
Local 512+256MB + System 512MB + 80 GB HDD (STD)
(Max). Local 768+768MB + System memory 1024MB + 80 GB HDD
Std (60-205 g/m2 (Std: A3W-A5R, SRA3 only with MXLCX5)
2.44KW
2.99KW
2.99KW
1301 x 771 x 1518 (Including touch panel)
Approx 300kg
24000K or 5 years
50-200K (Max. 500k) 100-250K (Max. 500k) 150-300K (Max. 500k)
Power Source
Voltage / Current:
Breaker Capacity
Frequency:
220-240V 8A +
220-240V 2.5A
16A
50/60Hz
220-240V 13A
220-240V 13A
16A
50/60Hz
16A
50/60Hz
Copier
Copy Speed (A4 Cont):
E-Sort:
First Copy Time (OC):
Continuous Copy:
Scan Resolution:
Zoom Range:
Tandem Copy:
85cpm
95cpm
110 cpm
Yes
4 sec
3.2 sec
3.2 sec
Max. 9999
600 x 300dpi / 600 x 400dpi / 600 x 600dpi
Platen: 25 400 %, DSPF: 25 200 %
STD: (Supports Tandem operation with MX-M850/950/1100 only)
Document Feeder
Type:
Original Capacity:
Original Replacement speed
(for Copy/Fax/Scanning):
85opm (simplex),
85opm (duplex)
DSPF (Std)
250 sheet
120opm (simplex),
120opm (duplex)
120opm (simplex),
120 opm (duplex)
Document Filing
Requirement:
Capacity:Quick File Folder:
Main/Custom Folder:
Storage Folder(s):
Std: B/W, Colour (Multiple Gradation) Opt: (MX-EBX1)

Quick File Folder [10GB], Main/Custom Folder [30GB]
2 Gradation: 10,000 pages (6%) or 1000 files
Multiple Gradation 1,400 pages (6%) or 1000 files
2 Gradation: 20,000 pages (6%) or 3000 files
Multiple Gradation 4,200 pages (6%) or 3000 files
Max 500 folders
MX-M850
MX-M950
MX-M1100
Authentication
User Number (5-8 digit variable)
Login Name & Passwords,
Login Name, Password & E-Mail Address
LDAP
1000 users
Max. 8
Max. 8
Login Method:
External Authentication:
User Registrations:
Page limit Groups:
Authority Function Groups:
Printer
Requirement:
Print Speed (A4 Cont.):
PDL (Emulation):
Interface:
Opt: (MX-PBX2) or Fiery Controller, (MX-PEX3 & MX-PXX3)

85ppm
95ppm
110ppm
Std : PCL5e, PCL6 Opt : Post Script3 (MX-PKX4)
(For MX-PEX3, PCL6 & PS3 Std)
Std: USB 2.0 x 2 (Full & High Speed), 10/100BaseTX
Win/95/98/Me, WinNT4.0/2000/XP/2003/Vista
Supported OS:
Bundled Utility Software:
Tandem Print:
Mac OS 9.0 9.2.2 Mac OS X10.1.5 / 10.2.8/ 10.3.9/ 10.4 - 10.4.8

(with MX-PKX4 or MX-PEX3)
Sharp Printer Administrator Utility, Status Monitor
Requires Opt: (MX-PBX2)
(Supports Tandem operation with MX-M850/950/1100 only)
Network Scanner (Monochrome)

Requirement:
Resolution:
Duplex:
Destination:
Bundled Utility software:
Opt: B/W: (MX-NSX1)

100dpi, 200dpi, 300 dpi, 400dpi, 600 dpi
Yes (except Long original)
Desktop, E-mail, FTP, SMB Folder, USB memory,
I-Fax(option), with Meta data (option)
Network Scan Tool, Sharpdesk 3.2 (10 licenses), SHARP TWAIN
Colour Expansion Kit (for Scanning)

Opt: (MX-EBX1)
Requirement:
Fax
Requirement:
Communication Formula:
Document size:
Compression:
Dial Registration:
Broadcast Transmission:
Inbound Routing:
PC-Fax:
Opt: (MX-FXX1)
Super G3, Max. 33,600 bps
Max. A3 size, Long original (Max 800mm)
MH, MR, MMR, JBIG
Up to 999 destinations (including e-mail address)
Yes, Max. 500 destinations
Yes
Opt. (MX-PBX2 is required- Windows OS only)
Option Specification
Large Capacity Cassette:
Model:
Paper Capacity (80 g/m2):
Paper Size:
Paper Weight:
MX-LCX3N [A3]
3000 sheets
A3W-A4R,
60-205 g/m2
MX-LCX6 [A4]
3500 sheets
A4
60-205 g/m2
MX-LCX4 [A4]
Upper & Middle 1000 sheets,
Lower 2550 sheets
A4W-A5R
Upper 52-205 g/m2
Middle 52-205 g/m2
Lower 52-176 g/m2
MX-LCX5 [A3]
Upper & Middle 1000 sheets,
Lower 2000 sheets
A3W-A5R, SRA3, SRA4,
Upper 52-205 g/m2
Middle 52-300 g/m2
Lower 52-205 g/m2
Model:
MX-MFX1
100 sheets
Paper Size:
A3W-A5R
MX-MFX2 [For 3Tray LCT]

500 sheets
A3W-A5R
(SRA3/SRA4 with MXLCX5 only)
52-205 g/m2
Large Capacity Tray (3 Tray):

Model:
Paper Size:
Paper Weight:
Multi Bypass Tray:
52-300 g/m2
Paper Weight:
Finishing:
Model/Type:
Paper Size:
Paper Weight:
MX-CFX2 [Inserter]
A3W-A5R, SRA3, SRA4,
52-205 g/m2
Upper Tray: 200 sheets,
Lower Tray 200 sheets
MX-FDX1 [Folding Unit]

A3W, A3, A4R, B4
52-105 g/m2
Model/Type:
MX-FNX5 [Finisher 100]
Max Output Capacity:
Upper Tray: 500 sheets,

Lower Tray: 3000 sheets
MX-FNX8 [Saddle Unit]

30 bundles (2-5 sheets)
N/a
Finishing:
Functionality:
Stitch Method:
Max 100sheets multi-staple,

Off-set shifting,
Booklet with Saddle stitch
Opt: Hole punch
4 positions:2-point centre stitch, Centre folding
(Top, Top Slant, Bottom, 2 staples)
(Max. 15 sheets) 60-105 g/m2
2
Max. 50 sheets A4 - 60-105 g/m
Cover Page up to 176 g/m2
Finishing (MX-M850 only)

Model/Type:
Max Output Capacity:
Functionality:
Stitch Method:
MX-FNX6 [Finisher]
Upper Tray: 250 sheets A4,
Lower Tray: 3000 sheets A4
MX-FNX7 [Saddle Finisher]

Upper Tray: 250 sheets A4,
Middle Tray: 2000 sheets A4,
Lower Tray (same as MX-FNX8)
Off-set shifting,
Booklet with Saddle stitch
Opt: Hole punch

Off-set shifting,
Opt: Hole punch
2-point centre stitch, Centre folding

4 positions:(Max. 15 sheets) 60-105 g/m2
(Top, Top Slant, Bottom, 2 staples)
2
Max. 100 sheets A4 - 60-105 g/m
Cover Page up to 176 g/m2
Machine Options
ALL Models (unless otherwise stated):
MX-PXX3
EFi I/F Kit
MX-PKX4
PS3 Option
MX-PEX3
EFi Controller
AR-PF1
Bar Code Font
MX-PBX2
Printer Option
MX-FXX1
Fax Option
MX-AMX1
Application
Module
MX-NSX1
Network Scanner
MX-AMX2
Communication
Module
MX-AMX3
Account
Module
MX-EBX1
Colour Option
MX-FWX1
Internet Fax
MX-MFX2
Multi Bypass
MX-CFX2
Inserter
OR
MX-FNX5
Finisher
MX-FNX8
Saddle Unit
MX-FDX1
Folding Unit
MX-PNX3A/C/D
Hole Punch
MX-LCX4
3 Tray LCT A4
MX-LCX5
3 Tray LCT A3
AR-SU1
Stamp Unit
MX-MFX1
Multi Bypass
OR
MX-FNX7
Saddle Finisher
[MX-M850 only]
MX-FNX6
Finisher
[MX-M850 only]
MX-LCX6
A4 LCC
MX-LCX3N
A3 LCC
[MX-M850 only]
MX-PNX4A/C/D
Hole Punch
Machine Options
Model
MX-M950
MX-M850
MX-M1100
Description
Large Capacity Cassette [3,500 sheets A4]
Large Capacity Cassette [3,000 sheets A3]
MX-LCX6
MX-LCX3N
N/A
Comment
Requires MX-MFX1
Bypass Tray
MX-LCX4
Large Capacity 3 Trays [A4]

Large Capacity 3 Trays [A3]
MX-LCX5
Cannot be installed in
combination with
MX-FNX6 or MX-FNX7
Finishers (85cpm)
Multi Bypass Tray
MX-MFX1
LCC is required
Multi Bypass Tray (for 3 Tray LCT only)
MX-MFX2
3 Tray LCT is required
Finisher (100 sheet staple)
MX-FNX5
Punch Module for MX-FNX5:
2 & 3 Hole
2 & 4 Hole
4 Hole Wide
MX-PNX3A
MX-PNX3C
MX-PNX3D
Finisher (50 sheet staple)
MX-FNX6
Saddle Stitch Finisher (50 sheet staple)
MX-FNX7
Punch Module for MX-FNX6 & MX-FNX7:
2 Hole
2 & 4 Hole
4 Hole Wide
N/A
MX-PNX4A
MX-PNX4C
MX-PNX4D
Inserter
MX-CFX2
Folding Unit
MX-FDX1
TBD
GBC Punch Unit
Saddle Unit
MX-FNX8
Printer Expansion Kit
MX-PBX2
PS3 Expansion Kit
MX-PKX4
Cannot be installed with

MX-FNX6 & MX-FNX7
Finishing options.

another Finishing option
and MX-LCX5.
(3 Tray A3 LCT).
Requires MX-FNX5
Requires MX-FNX5.
Optional MX-CFX2 or
MX-FDX1 or MXFNX8
is also required.
Requires MX-FNX5
MX-FNX6 or MX-FNX7
Finishing option.
AR-PF1
Requires MX-PBX2
Printer Expansion
EFi Print Controller
MX-PEX3
Requires MX-PXX3
EFi Print Controller Interface Kit
MX-PXX3
Data Security Kit
MX-FRX8
CC Certified (TBD)
Data Security Kit
MX-FRX8U
Commercial version
Barcode Font Kit
Network Scanner Kit
MX-NSX1
Colour Expansion Kit (for Scanner)
MX-EBX1
Machine Options
Model
MX-M950
MX-M850
MX-M1100
Description
Facsimile Expansion Kit
MX-FXX1
Internet-FAX Expansion Kit
MX-FWX1
Stamp Unit
AR-SU1
Stamp Unit Cartridge
AR-SV1
Application Integration Module
MX-AMX1
Application Communication Module
MX-AMX2
External Account Module
MX-AMX3
Sharpdesk v3.2 (1-License Kit)
MX-USX1
MX-USX5
MX-US10
MX-US50
MX-USA0
Comment
MX-NSX1 required
Option Combination
Paper Feed Options
A3 LCT (3 Tray)
A4 LCT (3 Tray)
A3 LCC (MX-M850 only)
A4 LCC
Bypass Tray
Bypass Tray (3 Tray LCT)
Output / Finishing
Options
Inserter
Folding Unit
Saddle Unit
GBC Punch Unit
Finisher 100
Finisher 50
(MX-M850 only)
Saddle Finisher
(MX-M850 only)
Number of Option Combinations

1 Option
2 Options
[MX-LCX5]
[MX-LCX4]
[MX-LCX3N]
[MX-LCX6]
[MX-MFX1]
[MX-MFX2]
1 Option
Number of Option Combinations

2 Options
3 Options
4 Options
[MX-CFX2]
[MX-FDX1]
[MX-FNX8]
[MX-FNX5]
[MX-FNX6]
[MX-FNX7]
Consumables
Model
Contents
MX-M850
Toner:
MX-850GT Toner Cartridge with IC chip
Process Section:
MX-850GV Developer (465g x 2 bags)
MX-M950
MX-M1100
Comment
A4 @ 6%
coverage
120K
500K
MX-850GR
Drum
MX-850KA
Maintenance Kit: Cleaner Blade

Toner Receiving Seal
Side Seal F & R
Blade Seal F & R
Sub Blade Side Seal F & R
Drum Separation Pawl x4
Charge Wire
Screen Grid
MC Cleaner
Charger Cushion x4
Charger Base Guide
DV Seal
DV Seal F & R
DV Box Filter
Toner Filter
Paper Dust Cleaner
Duct Sheet
500K
MX-850BL
Cleaner Blade
500K
MX-850HB
Waste Toner Container (with cap)
500K
MX-850FL
Filter Kit: Ozone Filter

Inspiration Filter
Outlet Filter
1000K
MX-850CB =
(MX-850BL x 10)
500K
(or 6 months)
Fuser Section:
MX-950KC
MX-850HK
MX-950HK
MX-950WC
10
Fuser Maintenance Kit: Upper Separation Pawl x6

Lower Separation Pawl x4
Fuser Front Paper Guide
Heat Roller Kit: Upper Heat Roller
Lower Heat Roller
Web Cleaning Kit: Web
Web Backup Roller
Web Backup Bearing x2
Web Guide Sheet
Web Guide Bearing x2
500K
1000K
MX-M850 only
1000K
MX-M950/1100
only
500K
Consumables
Model
Contents
MX-M850
MX-M950
MX-M1100
Comment
Transfer Section:
MX-850KF
MX-850TT
Transfer Cleaning Kit: Transfer Side Seal F x1

Transfer Side Seal R x1
Transfer CL Blade x1
Transfer Belt Kit: Transfer Belt
Transfer Roller
Transfer Roller Bearing x1
Ball Bearing x4
MX-850KB =
(MX-850KF x 10)
1000K
Paper Feed Section:

MX-850RT
MX-850DF
Main Unit Feeding Roller Kit: Paper Pickup Roller

Feed/Separation Roller x2
DSPF Feeding Roller Kit: DSPF Feeding Roller
DSPF Pickup Roller
DSPF Return Roller
200K
Peripherals:
AR-SC2
MX-SCX2
MX-SCX3
AR-SV1
Staple Cartridge: For 50 Sheet Staple

Finisher
Staple Cartridge: For 100 Sheet Staple
Finisher
Staple Cartridge: For Saddle Stitch
Ink Cartridge for Stamp Unit
5000 staples (x 3)
For
MX-FNX6/FNX7
(same as
AR-FN7/13/14)
5000 staples (x 3)
For MX-FNX5
2000 staples (x 4)
For MX-FNX7 &

MX-FNX8
(x 2)
For AR-SU1
Service Rotation:
MX-850FU
Fuser Unit (MX-M850 only)
MX-950FU
Fuser Unit (MX-M950/1100 only)
MX-950WU
Web Cleaning Unit
500K
MX-850TU
Transfer Belt Unit
1000K
1000K
11
Initial Setup
UNPACKING & LOCK REMOVAL
Use Skid Slopes [UKOG-0367FCZZ] to remove
device from shipping pallet.
Operation Panel Installation & USB Extension
Tray Lift Lock Plates.
Fuser Pressure Release.
DEVELOPER SET-UP
Sim 25-06
Auto Developer Adjustment &

TCS Calibration.
Note: Toner Installation should be performed after

Auto Developer Adjustment is completed
INITIAL SETTINGS
Sim 21-01
Maintenance Cycle Setting

Set PM Counter = 0 (500k), MC Cleaner Counter = 0 (10K)
Sim 26-02
Sim 26-06
Sim 26-35
Sim 26-52
LCC Paper Size Set-up.

Machine Destination.
Set Multi Error Counter Set to 1 (Multi Count).
Blank page counter set-up.
PRODUCT ACTIVATION & FIRMWARE

Activation of Optional Product(s):System Settings Administrator Mode Product Key
Sim 22-05
Check Firmware version(s):Upgrade to latest version.
CASSETTE SETUP & PAPER TYPE

Set cassette size by adjusting the guides in the cassette.
Paper Size & Type Setting:- System Settings Paper Tray Settings
Sim 40-02
Sim 40-12
Bypass Tray Adjustment [MX-MFX1 only].

Tray4 Adjustment.
OUTPUT DEVICE OFF CENTRE

MX-FNX5
Output Off Centre Adjust:

Check Off Centre Position,
especially if Hole Punch is installed.
Use fixed Bypass Tray for paper
source when installed
12
Initial Setup
IMAGE WRITING DISTORTION (SKEW)
Sim 64-02
Image Writing Adjustment.

Select A =5, B = 1, C = 254,
D = 255, E = 1
PRINT IMAGE MAGNIFICATION

Automatic Adjustment:-
Sim 50-28
BK MAG ADJ (Main Scan Mag.)
Manual Adjustment:-
Sim 50-10
Adjust BK MAG to 240mm
PRINT LEAD EDGE & OFF CENTRE IMAGE POSITION

Sim 50-28
SETUP/PRINT ADJ:
(Lead, Offset or All CS,MFT,LCC)
Manual Adjustment:-
Sim 50-10
Sim 50-05
Image Off Centre Adjustment.

Printer Lead Edge & Void Adjust
Lead = 3mm, Trail & F/R = 2mm
COPY MAGNIFICATION & IMAGE POSITION

Sim 50-28
OC ADJUST
(Lead, Offset & Mag.)
Manual Adjustment:-
Sim 48-01
Sim 50-01
Sim 50-12
Magnification Adjustment (OC)

Lead/Rear Edge, Image Loss &
Void Adjustment.
OC Off Centre Adjust.
DSPF LEVEL & SKEW ADJUSTMENT

Check DSPF Level Adjustment:
DSPF Skew Adjustment:Use UKOG-0264FCZZ DSPF D-Chart
or
Sim 64-02 Print Test Pattern :Select A =5, B = 1, C = 254, D = 255, E = 1
13
Initial Setup
DSPF IMAGE POSITION & VOID
Sim 50-28
SPF ADJ:(Lead, Offset & Sub scan)
Manual Adjustment:-
Sim 50-06
Sim 50-12
DSPF Lead Edge Adjust.

DSPF Off Centre Adjust.
ENGINE HALF-TONE - CALIBRATION

Engine:
Sim 46-24
Automatic Half Tone Calibration

Select Factory Mode.
Printer (When installed):

Sim 67-24 Printer Half Tone Calibration
Select Factory Mode.
IMAGE DENSITY
Sim 46-02
Sim 46-04
Sim 46-05
Sim 46-09
Copy Exposure Adjust.

Scanner Density Adjust (Colour).
Scanner Density Adjust (Mono).
DSPF Copy Density Adjust.
FAX OPTION (MX-FXX1)

Sim 66-02
Sim 66-39
Sim 66-10
Fax SW Setting (Destination).

Fax Destination Set.
Fax Memory Clear (For Extended Memory).
OTHER PERIPHERALS
MX-FDX1: Z Fold Skew Adjustment.
MX-FNX7, MX-FNX8:
Sim 03-10 Saddle Fold/Staple Position Adjustment.
OTHER
Sim 22-06 Data Simulation Print.
System Settings: Adjust Clock (Set Time & Date).
Device Clone & Storage Backup:
Backup System Settings, Scan Destinations, User Control,
OSA Configuration after customer installation is complete
14
Density & Gradation Adjustment

Manual Density & Gradation Adjustment SERVICE MODE
Sim 44-06
High Density Process Control Correction
(Forcible Execution)
Sim 44-34
Half Tone Image Correction:
Half Tone Correction Forcible Execution
Sim 44-03
OPC Dark Potential Adjustment
Half Tone Correction Forcible Execution
Engine
Printer (Option)
Sim 46-24
Sim 67-24
Auto Half Tone Calibration:
Auto Half Tone Calibration:
SERVICE MODE
SERVICE MODE
Place printed test pattern onto glass
Place printed test pattern onto glass
Sim 46-16
Sim 67-25
Manual Half Tone Adjustment:
Manual Half Tone Adjustment:
Adjust (15 points) for engine.
Adjust (15 points) for printer.
Sim 64-05 & 64-06

Printer Test Page
Continue Engine Procedure
PCL & PS Printer Density Check

(PS where fitted).
Sim 63-07
Sim 67-27
Service Target Balance Setup:
Service Target Balance Setup:
Scan Test Pattern
Scan Test Pattern
15
Maintenance
Consumable Quick Reference Guide:Total Maintenance
Drum
MX-850GR
Developer
MX-850GV
500K PM Kit
MX-850KA
Waste Toner Bottle
MX-850HB
Filter Kit
MX-850FL
Process
Fuser Maintenance Kit

Heat Roller Kit:MX-M850
MX-M950/1100
Web Cleaning Kit
Fuser
Transfer
500K
x
1000K 1500K 2000K 2500K

x
x
MX-950KC
MX-850HK
MX-950HK
MX-950WC
Transfer Belt Kit
MX-850TT
Transfer Cleaning Kit
MX-850KF
x
x
x
x
x
x
Maintenance Indications:
TA
Maintenance [All] Counter has reached specified limit
Replace OPC Drum
Process
Section
(Drum)
VK
Black Developer (Counter) has reached

the specified life.
Replace Developer.
Process
Section
(Developer)
FK3
Fuser Web Cleaning Counter has reached

the specified limit.
Replace the Fuser Web

Cleaning Kit.
Fuser
Section
DK
Black Drum (Counter) has reached

the specified life.
Starting Powder:
The following starting powder should be applied to the relevant consumable item during routine
maintenance:Model
MX-M850
MX-M950
MX-M1100
16
OPC Drum
Transfer Belt
UKOG-0312FCZZ
UKOG-0312FCZZ
[Stearic Acid]
[Stearic Acid]
Maintenance
MX-M850, MX-M950, MX-M1100:
Interval Checklist
500k 1000k 3000k
Process Section:
Replace Developer [MX-850GV]
Replace OPC Drum [MX-850GR]

Replace Maintenance Kit [MX-850KA]: Screen Grid
Cleaner Blade
MC Cleaner
Toner Receiving Seal
Charger Cushion x4
Side Seal F
Charger Base Guide
Side Seal R
DV Seal
Blade Seal F
DV Seal F
Blade Seal R
DV Seal R
Sub Blade Side Seal F
DV Box Filter
Sub Blade Side Seal R
Toner Filter
Drum Separation Pawl x4
Duct Sheet
Charge Wire x2
Relocate Drum Separation Pawl mounting position
Clean OPC Drum Surface Potential Sensor
Clean Main Charger Case
Replace Main Charger Case [PCASZ0326FCZZ]
Replace Process Unit Blade Side Seal Front [PSEL-0992FCZ1] and

Rear [PSEL-0991FCZ1]
Replace Ozone Filter Kit [MX-850FL] : Ozone Filter
Suction Filter
Exhaust Filter
Sim 24-05
Clear Developer Print & Rotation Counter

(when Developer is replaced)
Sim 24-07
Clear Drum Print & Rotation Counter

(when OPC Drum is replaced)
Sim 25-02
Toner Concentration Adjustment

(when Developer is replaced)
Sim 24-04
Clear Maintenance All Counter

Clear MC Cleaning Operation Counter
Sim 44-03
Dark Potential Adjustment

(when OPC Drum is replaced)
Sim 44-06
Process Control Execution [Force]

(when OPC Drum or Developer is replaced)
Sim 44-34
Half Tone Image Correction [Force]

Sim 46-24
Auto Copy Density Gradation Adjustment

Sim 67-24
Auto Printer Density Gradation Adjustment

17
Maintenance
MX-M850, MX-M950, MX-M1100: Continued
Interval Checklist
500k 1000k 3000k
Fuser Section:
Replace Fuser Maintenance Kit: [MX-950KC] : Upper Separation Pawl x6
Lower Separation Pawl x4
Fuser Front Paper Guide
Replace Heat Roller Kit [MX-850HK] for MX-M850 or
Heat Roller Kit [MX-950HK] for MX-M950/1100 : Upper Heat Roller
Lower Heat Roller
Replace Upper Heat Lamp [RLMPU0762FCPZ MX-M850]

[RLMPU0763FCPZ MX-M950/1100]
Replace Sub Thermistor [RDTCT0189FCZ2]
Replace Fuser Coupling Gear [NGERH1851FCZZ]

Replace Web Cleaning Kit [MX-950WC]
Web
Web Backup Roller
Web Backup Bearing x2
Web Guide Sheet
Web Guide Shaft Bearing x2
Replace Web Motor [RMOTD0965FCPZ]

Sim 24-04
Transfer Section:
Replace Transfer Cleaning Kit [MX-850KF] : Transfer Side Seal F x1
Transfer Side Seal R x1
Transfer CL Blade x1
Replace Transfer Belt Kit [MX-850TT] : Transfer Belt
Transfer Roller
Ball Bearing x4
Clear Fuser Web Send Counter
Replace Transfer Sub Blade [UCLEZ0197FCZZ]
DSPF:
Check/Clean DSPF Rollers - Replace when DSPF counter reaches
200k [MX-850DF].
Clean all DSPF sensors.
General:
Clean all optics, CCD, and white reference plate.
18
Maintenance
MX-M850, MX-M950, MX-M1100: Continued
Interval Checklist
500k 1000k 3000k
Paper Feed & Transport:
Replace Paper Dust Cleaner [MX-850KA]
Check/Clean ALL Vertical & Transport Paper Guides, Transport
Rollers & Paper Path Sensors
Check/Clean ALL Vertical & Transport Paper Path Sensors & Doube
Feed Detect Sensor (only use Blow Brush).
Check/Clean PF Rollers [MX-850RT Main Engine Only]
Replace when Individual Tray counter reaches 200k.
Replace Paper Feed Transport Roller 4 [NROLR1606FCZZ] &
Paper Feed Transport Roller 3 [NROLR1607FCZZ] when Tray3 or
4 counter reaches 3000k.
Replace PS Roller [NROLR1670FCZZ] & PS Follower Roller (Idle)
[NROLP1667FCZZ]
Replace Tandem Drive Clutch C2PFC [PCLC-0355FCZZ] when

Tray 2 counter reaches 3000K
Replace Multi Stage Clutch C3PFC [PCLC-0356FCZZ] when Tray 3

counter reaches 3000K
Replace Multi Stage Clutch C4PFC [PCLC-0356FCZZ] when Tray 4

counter reaches 3000K
Replace Transport Drive Clutch MFTFC [PCLC-0355FCZZ] when

Manual Feed (MFT) counter reaches 3000K
Replace Transport Drive Clutch LCCPFC [PCLC-0354FCZZ] when

LCC Paper Feed counter reaches 3000K
Replace PS Idle Gear [NGERH1859FCZZ], PS Driver Gear

[NGERH1858FCZZ] , PS Follower Gear [NGERH1876FCZZ] &
PS Gear [NGERH1877FCZZ]
Replace Tandem Drive Clutches C1PFC [PCLC-0355FCZZ] &
C1PTC [PCLC-0354FCZZ] when Tray 1 counter reaches 3000K
Duplex Section
Replace ADU Paper Feed Roller [NROLR1685FCZZ], ADU
Transport Roller [NROLR1687FCZZ x 3] & ADU Side Transport
Roller [NROLR1686FCZZ x 2] when ADU counter reaches 3000K
Replace ADU Solenoid [RPLU-0353FCPZ] when ADU counter

reaches 3000K
Replace ADU Switch Gate [PGIDM2346FCZZ], ADU Reverse Gate

[PGIDM2347FCZZ], Delivery Reverse Gate [PGIDM2362FCZZ] &
Reverse ADU Switch Gate [PGIDM2363FCZZ] when ADU counter
reaches 3000K.
Note: Paper Feed Tray Counters can be viewed using Sim 22-09.
Sim 24-01
Clear Jam Counter (if required).
Sim 24-02
Clear Individual Tray Counter when P/F Rollers are

replaced.
19
Maintenance
MX-M850, MX-M950, MX-M1100: Options
In addition, check/perform the following on the installed options:Interval Checklist
500k
2500k
MX-LCX3N, MX-LCX6 LCC
Check/Clean LCC Paper Feed Rollers - Replace when LCC counter
reaches 200k:- [NROLR1467FCZ1 x 1, NROLR1682FCZZ x 2]
MX-LCX4, MX-LCX5 3 Tray LCT
Check/Clean LCC Paper Feed Rollers - Replace when individual LCC
Tray counter reaches 200k:- [0PQAF030080// x 1, 0PQAF031081// x 1,
0PQAF032080// x 1]
MX-MFX1 Bypass Tray
Check/Clean Manual Feed Rollers - Replace when Manual Feed counter
reaches 100k:- [NROLR1466FCZ1 x 2, NROLR1467FCZ1 x 1]
MX-MFX2 Bypass Tray for 3 Tray LCT
Check/Clean Manual Feed Rollers - Replace when Manual Feed counter
reaches 200k:- [0PQAF030080// x 1, 0PQAF031081// x 1,
0PQAF032080// x 1]
MX-CFX2 Inserter
Check/Clean Inserter Pick Up Roller, Separation Roller & Feed Belt Replace when Individual Inserter Feed counter reaches 60k :[0PQB4772225// x 1, 0PQA8061295A/ x1, 0PQA8592241// x 1]
x
x
20
MX-FNX5 Finisher
Check/Replace the Offset Tray Drag (Shift Sponge) Rollers when the
Total Counter reaches 500k [0PPB4783503// x 2]
Check/Replace Staple Unit when Staple Counter reaches 500k
[0PPAJ011023//]
Check/Replace the Positioning (Gang) Roller when Total Counter
reaches 2500K [0PPB4782116// x 1]
Check/Replace Discharge Brush Rollers when Total Counter reaches
2500K [0PPB3022413// x 2, 0PPA6972138// x 2]
MX-FNX6 Finisher, MX-FNX7 Saddle Finisher (85cpm only)
Check/Replace the Offset Tray Drag (Shift Sponge) Rollers when the
Total Counter reaches 500k [0PPB4783503// x 2]
Check/Replace Staple Unit (edge binding) when Staple Counter reaches
500k [0PPAJ011015//]
Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple
Counter reaches 200k [0PPB7007852// x 1 set]
Check the Shift (Positioning) Roller when the Total Counter reaches
2500K replace if worn [0PPB4082435// x 1]
MX-FNX8 Saddle Unit
Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple
Counter reaches 200k [0PPB7007852// x 1 set]
Check the Shift (Positioning) Roller when the Total Counter reaches
2500K replace if worn [0PPB4082435// x 1]
Parts Compatibility
Description
PWB Unit:
MFP Control PWB Unit
W-ICU PWB
PCU PWB
Delivery Driver PWB
Paper Feed Driver PWB
Operation Control PWB
SCN Control PWB
SCN Mother PWB
SCN AFE PWB
LCD Invertor PWB
WH PWB
AC Power Supply
DC Power Supply
DC Sub Power Supply
DC Power Supply for Options
Heater Lamp PWB
PIC PWB
Misc:
Operation Panel Unit
Copy Lamp
CCD Lens Unit (Scanner)
DV Unit
Toner Hopper
Process Sensor (ID)
Main Charger Unit
Double Feed Detect Unit (Engine)
PS Roller
PU Roller (Engine Only)
PF & SEP Roller (Engine Only)
Bypass Tray PU Roller
Bypass Tray PF & SEP Roller
PU Roller (A4/A3 LCC)
PF & SEP Roller (A4/A3 LCC)
3 Tray LCT PU & SEP Roller
3 Tray LCT PF Roller
Transfer Roller
Transfer Drive Roller Unit
LSU Control PWB
LSU Unit
Polygon Motor (LSU)
Fuser Section:
MX-M850
MX-M950
MX-M1100
CPLTM7254DS54
CPLTM7253DS51
CPWBX1762FCE3
CPWBN1761FCE1
CPWBN1761FCE2
CPWBX1738FC51
CPWBX1751DS51
CPWBX1750FCE1
CPWBX1752FCE1
CPWBF1740FC51
CPWBN1759FCE1
CPWBN1770FCE3
RDENC0026FCPZ
RDENC0069FCPZ
RDENC0050FCZZ
CPWBN1758FCE1
CPWBX1748FCE1
CPLTM7254DS55
CPLTM7253DS52
CPWBX1762FCE6

CPWBX1751DS52

CPWBN1758FCE3
CPLTM7254DS56
CPLTM7253DS53
CPWBX1762FCE7

CPWBX1751DS53

CPNLC0273FC52
RLMPD0734FCPZ
CPLTM7205DS51
DUNT-7924FCZZ
CBOX-0174DS51
CPWBF1562FCE1
CCASZ0326FC51
n/a
NROLR1670FCZZ
NROLR1467FCZ1
NROLR1682FCZZ
NROLR1467FCZ1
NROLR1466FCZ1
NROLR1467FCZ1
NROLR1682FCZZ
0PQAF030080//
0PQAF031081//
NROLR1672FCZZ
CROLM1658FC51
CPWBX1743DS54
DUNT-7905FCZZ
RMOTP0961FCPZ

DUNT-7896FCPZ

CPWBX1743DS55
DUNT-7905FC11

CPWBX1743DS56
DUNT-7905FC12
RLMPU0763FCPZ

CPWBX1756DS52

CGIDM2382FC32
CPWBX1756DS53

RLMPU0762FCPZ
RLMPU0762FCP1
RDTCT0190FCZZ
RDTCT0189FCZ2
RTHM-0036FCZZ
Upper Heater Lamp

Non Contact Thermistor Upper
Thermistor Sub
Thermostat Upper
DSPF:
DSPF CNT PWB
DSPF Driver PWB
DSPF Double Feed Detect Unit
DSPF CCD Lens Unit
CPWBX1756DS51
CPWBX1757FCE1
CGIDM2382FC31
CPLTM6526FC33
21
Coin Vend Interface

The MX-M850-1100 series machines have a coin vend interface located on the PCU Main PWB
[CN-10]. The vending device activates various signals to indicate paper sizes and operation.
Because of additional functionality, the interface connector is 16 pins (same specification as the
MX2300-700N series).
Connector Manufacture:
Connector Type
Connector Part Code (Wire Side)
JST (www.jst.com)
PND series
PNDP-16V-Z
Before connecting a third party auditor, the device should confirm to the following:1. The auditor interface should be optically isolated from the copier.
2. The device should be Power Supply Unit independent.
3. The device power supply unit should be a plug top adapter, not internal.
4. The plug top adapter should have a reinforced insulation barrier.
5. The audit device MUST comply and display the relevant safety approval mark (C-Tick,
CE equivalent).
To enable coin vend function, test simulation 26 03 should be set as required:-
Diagnostic
Setting
MODE 1
MODE 2
MODE 3
22
The specified
quantity is
completed.
Remainder of
money is left
Condition 1
Operation 1
Operation 1
Operation 1
Insufficient money during copy job

No money
remaining
Remainder of
money left
Condition 2
Operation 2
Operation 1
Operation 3
Condition 3
Operation 2
Operation 2
Operation 2
The specified
quantity is
completed.
No money
remaining
Condition 4
Operation 1
Operation 1
Operation 3
OPERATION 1
Wait for auto clear setting time

(Default 60sec can be changed by the system setting)
OPERATION 2
Auto clear is not performed.
OPERATION 3
Setting is immediately cleared.
Coin Vend Interface

Connector Signals
Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
PCU PWB (CN10)

+ 24v
GND
XCV_COPY
XCV_COUNT
XCV_START
XCV_CA
XCV_CL_ COPY
XCV_COLOUR1
XCV_STAPLE
XCV_COLOUR0
XCV_DUPLEX
+5v
XCV_SIZE0
XCV_SIZE1
XCV_SIZE2
XCV_SIZE3
Out
Out
In
Out
Out
Out
In
Out
Out
Out
Out
Out
Out
Out
Out
Out
Mode Signal
Mode
B/W
CL-COLOR1
0
Full Colour
Others
(Single/Two Colour)
CL-COLOR0
0
N/a
Paper Size Signals

SIZE3
0
0
1
0
0
0
0
0
0
1
1
1
SIZE2
0
0
0
0
0
1
1
1
1
0
0
0
SIZE1
0
0
1
1
1
0
0
1
1
0
1
0
SIZE0
0
1
1
0
1
0
1
0
1
0
0
1
PAPER SIZE
NIL
A3
A3W
A4
LT
B4
LG
WLT
INV
B5
A5
EXTRA
23
Firmware Upgrade
USB Device:
1. Insert the USB memory device containing the firmware file into the main USB Port
2. Enter Simulation 49-01
Note: If no USB device is detected, an error message will be displayed.
3. Using the LCD screen, browse and select the correct firmware file
4. The current and the new firmware versions to be updated will be shown within
the display:-
5. Select the required firmware that requires updating (example shown ICU Main &
Language).
Press Execute & Yes to commence the update.
24
Firmware Upgrade
Note: If all firmware (including peripherals) require updating, select ALL.
6. During the firmware update, a progress gauge will be displayed.
7. Once the firmware update has completed successfully, press OK to reboot the device.
Firmware update is complete.
25
Firmware Upgrade
Network (Web Page)
1. Open a web browser and enter the following URL :-
http://ipaddress/service_login.html or
http://ipaddress/service_account.html
Example:
http://192.168.0.110/service_login.html
2. To access the Service Webpage, enter the Service Username and Password.
Click Login:Default
Username:
Password:
service
service
Note: If User Authentication is enabled, open the device webpage and login by
selecting Service from the drop down menu and entering the service password:-
3. When the service webpage opens, click Update of Firmware.
4. Click Browse to navigate to the location of the updated firmware file and select
Open.
26
Firmware Upgrade
5. Press Execute to start the firmware update.

Note: Once the machine has entered service download mode, the update will
commence and the progress should be displayed
6. When the firmware upgrade is complete, click Reboot to execute a remote restart
of the machine.
Firmware Upgrade is complete
27
Firmware & Print Driver Revision

Engine (MFP) Firmware
MX-M850 MX-M1100
Firmware
Version
ICU (Main)
02.01.H0
OPU
01.00.H0
PCU
01.07.H0
SCU
01.00.H0
DSPF (Main)
01.00.H0
LCC (A4/A3)
01.00.H0
LCT (3 Tray A4/A3)
01.01.00
Finisher (4K)
01a04.00
Saddle Unit
01a02.00
Inserter
01.00.00
Folding Unit
01.01.00
NIC
01.04.00
Fax Main
01.04.00
E-Manual
01.50.H0
Data Security Kit
02.00.Hm
Print Driver:
Driver
Windows 2000, XP,

2003, Vista
Windows 64bit
(XP, 2003, Vista)
PCL5e
01.00.24.049 [WHQL]
n/a
PCL6
01.00.24.049 [WHQL]
01.00.24.049 [WHQL
PS
01.00.26.049 [WHQL]
01.00.27.049 [WHQL]
PPD
07.11a [WHQL]
07.11a [WHQL]
PC FAX
3.2 (0705a)
3.2 (0708a)
For the latest Firmware and Print Driver version(s), please refer to the
SHARP Support Website.
28
Test Simulation
For a more detailed description, please refer to the MX-M850/950/1100 Service Manual.
PROGRAM
CLEAR
Scanner Self Test
Device Aging Operation & Test
1
2
5
10
Scanner operations test

Scanner sensor check
Scanner unit and control circuit check
Scanner thermistor output level check
1
6
8
12
Ageing test setting

Interval ageing cycle timer set up
Warm up time display setting
Document scan quality setting (factory)
DSPF Self Test
High Voltage Operation & Test
1
2
3
6
DSPF ageing test.

DSPF sensor check
DSPF output check (motor, clutch etc).
DSPF fan motor operation check
Finisher Operation & Test
1
2
6
17
18
20
Developer bias setting and output

MHV/Grid setting and output
Transfer setting and output
Transfer electric cleaning output check
Transfer belt cleaning brush output check.
Control between transfer sheets
2
3
10
20
21
22
30
31
40
41
Finisher sensor check.

Finisher output check (motor, clutch)
Finisher adjustment
Saddle unit sensor check
Saddle unit load/operation check
Saddle unit adjustments
Inserter sensor check
Inserter unit load/operation check
Paper folding unit sensor check
Paper folding unit load/operation check
10
Toner Motor Operation & Test
1
2
3
13
--
14
3 TRAY/LCC Operation & Test
2
3
5
LCC sensor check

LCC output check
LCC clutch operation check
Lamp Operation & test
1
2
3
4
LCD/LED test
Heater lamp load check
Copy lamp check
Discharge lamp check
System Load Operation & Test
1
2
3
4
Feed output check

Fan load check
Primary Transfer operation check
MC cleaner operation check
--
15
--
16
--
17
--
21
1
Toner motor operation check

Toner remaining quantity sensor check.
Toner cartridge motor rotation sensor
U1 Clear / Cancel
Trouble cancel (U1 trouble).
Clear / Cancel
Trouble cancel (excluding U2/PF trouble).
LCC Clear / Cancel

LCC trouble cancel (U6-09)
U2 Clear / Cancel
U2 trouble cancel
PF Clear / Cancel
PF trouble cancel
Maintenance Cycle Configuration

Maintenance cycle setting
29
Test Simulation
22
Data Output & Check
26
Device Configuration
1
2
3
4
5
6
8
9
10
11
12
13
19
90
Counter data display

Jam/trouble counter display
Jam history data display
Trouble code history data display
ROM version display
Data print mode
Document feed and output counter display
Paper feed counter display
Machine system display
Fax counter display
DSPF jam history display
Process counter display
Network scanner counter display
System setting list print
18
30
35
38
41
49
50
52
69
Toner save operation

CE mark control setup
Trouble memory mode setting
Engine life over setting (DV & Web end)
Pamphlet mode AMS operation
Copy speed mode setup (Postcard)
Function setting (B/W reverse)
Blank paper count mode setting
Toner near end setting
27
RIC / Modem Communication
23
Data Print Mode & Check
2
80
Print jam/Trouble data print mode

Data print mode (paper feed)
24
Data Counter & Clear
1
2
3
4
5
6
7
9
10
15
30
31
Jam/trouble counter clear

Paper feed counter clear
Document feed & output counter clear
Maintenance counter clear
Developer counter clear
Copy Counter clear
Drum correction counter clear
Print & other counter clear
Fax counter clear
Network scanner counter clear
Administrator password initialisation
Service password initialisation
1
2
4
5
6
7
9
10
11
12
13
14
RIC/Modem U7-00 detection set-up

FSS Function setting (no. registration)
FSS Function setting (call initialising)
Tag number setting
Manual service call enable
FSS Function setting (enable alert)
Paper feed timing threshold
Trouble History clear
Adjustment data check (RIC/Modem)
Adjustment data output check (process)
Adjustment data output check
FSS Function test mode
30
Sensor Operation & Test
1
2
10
Main unit sensor check

Tray sensor check (main)
Double feed detection sensor check
40
Bypass Operation & Adjustment
25
DV Auto Adjustment & Monitor
2
7
12
Bypass tray width adjustment

Bypass tray width detection manual setting
Tray 3 paper width detection adjustment
41
OSS Operation & Adjustment
1
2
3
Document sensor operation check

Document sensor output setup
Document sensor output display
1
2
6
Toner sensor output monitor (Process)

Toner density Auto Adjustment
Adjust the sensitivity of the DV adjustment
sensor.
26
Device Configuration
2
3
5
6
10
LCC size set-up

Auditor setup
A3 Total/Maintenance counter set-up
Destination set-up
Network scanner trial mode set-up
30
43
Fuser Setting & Adjustment
1
31
32
33
Fuser temperature setup (Paper)

Web cleaning check
Job end web operation check
Fusing front PG height setting
Test Simulation
44
48
Process Control Data
34
35
36
44
45
46
Process control mode setting

Process control Gain Adjustment
OPC drum surface potential detection
check
Process control initial density setup
Dark potential adjustment setting
Process control correction (force)
High density process control correction
data clear
Process control data display
DM data, patch/base data display
Fuser temp.& humidity output data
Toner control output data display
Process control timing (On/Off) setting
Half tone potential adjustment correction
(force)
Half tone potential correction (OPC drum)
Half tone potential data display
Half tone potential adjustment data clear
Development dot diameter setting
Development dot diameter correction
Development dot diameter correction data
46
Copy & Image Density Adjustment
51
2
4
5
8
9
10
B/W copy density adjustment

Colour scanner density adjustment
B/W scanner density adjustment
Colour scanner balance adjustment
DSPF exposure adjustment
Engine grey balance manual adjustment
(Individual EXP)
Engine grey balance manual adjustment
(All modes)
Auto exposure mode setup
Engine half-tone density adjustment
(enable/disable)
Engine half tone auto adjustment
Image sharpness adjustment
Basic AE mode adjustment
B/W image create adjustment
Fax Image send sharpness adjustment
Fax mode exposure adjust (All modes)
Fax mode exposure adjust (Normal)
Fax mode exposure adjust (Fine Text)
Fax mode exposure adjust (Super Fine)
Fax mode exposure adjust (Ultra Fine)
Fax mode exposure adjustment (600dpi)
JPEG compression rate setting
(Copy/Scanner Push scan)
1
2
3
4
5
6
7
9
12
14
16
28
33
16
19
23
24
31
32
37
39
40
41
42
43
44
45
47
1
5
49
1
3
50
1
2
5
6
7
10
12
27
28
53
Magnification & Motor Adjustment

Magnification ratio adjustment
Motor speed adjustment (Scanner & SPF)
Firmware Upgrade
Firmware Upgrade Program
E Manual Update Program
Image Position Adjustment

Lead edge/copy position adjustment
Lead edge/copy position adjustment value
(calculation)
Printer lead edge adjustment (sub scan)
DSPF Lead edge/copy position adjustment
DSPF Lead edge/copy position value
Print off-centre deviation adjustment.
Original centre deviation adjustment.
Image loss adjustment (Fax/Scanner
mode)
Service adjustment (OC/SPF image
position)
Resist Roller Adjustment

Resist roller adjustment
Document Feeder Adjustment
8
12
DSPF document tray size adjustment

DSPF document tray size adjustment
value setting
DSPF scanning position adjustment
DSPF double sheet feed sensor operation
55
MFP Data Setting
1
2
3
10
Engine soft switch setting

Scanner soft switch setting
Controller soft switch setting
Stamp text input setting
56
MFP Data Import & Export
1
2
Transfer data execute

Export/Import address book &
authentication data
Backup Document filing data
Backup Job Log data
6
7
3
4
31
Test Simulation
60
1
2
61
1
3
62
Memory Operation & Test

SDRAM read/write test (MFP control)
SDRAM data set
LSU test (Polygon motor & BD signal

detection check)
Laser power setting
HDD Operation & Test
13
63
CCD Operation & Adjustment
7
8
10
11
12
1
2
3
4
5
6
7
8
64
2
3
4
5
6
32
LCD Operation & Adjustment
1
2
5
LCD touch panel adjustment

LCD touch panel adjustment result display
Operation panel key input check
66
Fax Control Settings & Adjustments
1
2
3
4
5
6
Fax Soft SW setting

Country code default set (Fax)
Fax PWB controller memory check
Fax signal line check (Max level)
Fax signal line check (Soft SW setting)
Fax check list print (confidential
registration)
Fax memory printout (all data)
Fax voice message setup
Fax signal (sound) line check (Soft SW
setting)
Fax all memory clear
Voice signal check (line & speaker 300bps
- Max)
Voice signal check (line & speaker 300bps
-Soft)
Register dial number for Sim 66-14/15/16
Adjust & check the time dial pulse (10bps)
Adjust & check the time dial pulse (20bps)
Adjust and check the send level DTFM
signal
Select DTFM signal to send to line (Max
level)
Select DTFM signal to send to line (Soft
sw level)
Write Fax Pwb SRAM data to Flashcard
Write telephone book data onto HDD
Print various registration information
Set the sound volume of the handset
Fast memory data clear
Register fax number for modem dial in
Register external telephone numbers for
Modem dial in
Fax address book clear
Tel/LIU sensor status check
ON/OFF setting of each output port
(Tel/LIU)
Received data check (comparison)
Busy Tone/CNG/CED/FNET detect signal
check
Display time required for sending test
image data
Check Send/Receive from modem
controller
LSU Writing Adjustment
HDD format (FAT32)

HDD partial read/write check
HDD read/write check (all areas)
Smart (HDD) self diagnostics test (must be
FAT32 formatted)
Smart (HDD) self diagnostics error log
(FAT32 formatted)
HDD format (excluding system & operation
manual area)
Job completion list deletion (with job log)
Document filing data deletion
Enable/disable auto format for HDD
trouble
HDD format (manual area only)
1
2
3
6
65
Shading correction data display

Shading correction execution (force)
CCD gamma & colour (RGB) correction
auto adjustment
CCD patch scan value (RGB) display.
CCD gamma & colour (RGB) correction
setup (reset to default)
Print engine & colour balance adjustment
setting.
Auto density adjustment set-up (Service
mode)
Standard scanner target reset (Service
mode)
Self Test Print

Self print test (B/W mode)
Self print test (B/W mode - high speed
process)
Printer self print test
Printer self print test (PCL)
Printer self pint test (PS)
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
24
25
26
29
30
31
32
33
34
36
Test Simulation
66
Fax Control Settings & Adjustments
39
42
43
60
Check Destination saved in Fax EEPROM

Rewrite PIC program installed on Fax box
Write program & adjustment values to PIC
installed on Fax
ACR data register
67
Printer Board Operation Check
24
25
27
Printer half tone auto adjustment

Printer half tone manual adjustment
Scanner target of printer calibration setup
(Service)
Standard target of printer calibration
(Service)
Printer calibration data clear
Yes/No setting of printer screen gamma
table change (300/600DPI)
Printer screen gamma adjustment
Enable/Disable of Printer halftone density
correction (Max).
28
31
32
33
34
33
Trouble Codes
A0
01
02
03
10
11
12
13
20
21
22
E7
PCU ROM abnormality
SCU ROM abnormality
OPU ROM abnormality
Controller ROM error
IF version discrepancy (CTL-PCU)
IF version discrepancy (CTL-SCU)
IF version discrepancy (CTL-OPU)
Machine level error (CTL detection)
Machine level error (PCU detection)
Machine level error (SCU detection)
C1
00
01
Main charge trouble

Main charge cleaner trouble
CE
00
01
02
03
04
05
06
07
08
Network communication error

Network card is not installed or defective
The specified server is not found
Specified server does not correspond
during transmission
The FTP account/password is invalid
The FTP server directory is invalid
The POP3 mail server is not found:The POP3 account/password is invalid
POP3 mail server timeout error
14
18
19
20
21
27
28
29
35
36
37
55
60
61
62
63
65
70
71
75
80
90
CCD shading trouble (White pixel

correction)
CCD-ASIC communication trouble
W-ICU memory specification trouble
(ICU2)
W-ICU memory combination trouble
(ICU2)
LSU BD detection trouble
LSU BD deterioration trouble
LSU configuration check error
LSU control ASIC connection abnormality
LSU ASIC frequency abnormality
CIS-ASIC communication trouble
CIS-ASIC black level abnormality
CIS-ASIC white level abnormality.
PWB information error (engine detection)
Controller connection trouble
Controller connection trouble (engine)
Controller connection trouble (scanner)
Controller connection trouble (operation)
PWB information sum error
Scanner connection trouble
DSPF connection trouble
PWB information error (scan detection)
Communication trouble between the ICU
& Scanner (ICU detection)
Communication trouble between the ICU
& PCU. (ICU detection)
EE
E6
10
11
14
11
EL
DSPF Shading Trouble (Black correction)
DSPF Shading Trouble (White correction)
DSPF CCD-ASIC communication trouble
EU
Auto development adjustment trouble

(Overtone abnormality) - Detected only
when Sim. 25-2 is executed.
Auto development adjustment trouble
(Undertone abnormality) - Detected only
when Sim. 25-2 is executed.
E7
00
01
03
04
05
06
08
09
10
34
System memory trouble

System data trouble
HDD trouble
HDD-ASIC trouble
W-ICU memory trouble
Decode error trouble
W-ICU memory specification trouble
(ICU1)
W-ICU memory combination trouble
(ICU1)
CCD shading trouble (Black correction)
F1
00
01
02
03
06
07
08
Finisher communication trouble

Jogger motor trouble
Upper transport motor trouble
Lower transport motor trouble
Shift paper exit motor trouble
Tray shift motor trouble
Stapler front / rear motor trouble (finisher
+ saddle unit + inserter) Staple shift
motor trouble (saddle finisher)
Trouble Codes
F1
09
10
11
12
13
15
16
17
18
19
20
22
23
24
25
26
27
28
30
31
33
34
35
43
44
45
46
47
48
50
F1
Staple diagonal motor trouble (finisher +
saddle unit+ inserter) Staple diagonal
motor trouble (saddle finisher)
Staple motor trouble (finisher + saddle
unit+inserter) Staple motor 1 (edge
binding) (saddle finisher)
Discharge motor trouble
Proof select motor trouble
Paper exit port open / close motor trouble
(finisher + saddle unit + inserter)
Paper exit guide plate open /close motor
trouble (saddle finisher)
Tray up / down motor trouble (finisher +
saddle unit + inserter)
Tray motor trouble (saddle finisher)
Staple paper exit motor trouble
Staple select motor trouble
Holding motor trouble
Holding front motor trouble
Holding rear motor trouble
Proof paper exit motor trouble
Bundle branch open / close motor trouble
Pre-stack select motor trouble
Pre-stack transport motor trouble
Pre-stack pawl release motor trouble
Tapping transport motor trouble
Tapping drive motor trouble
Communication trouble between
peripheral devices (saddle unit detection)
Folding plate motor trouble
Punch shift motor trouble
Punch motor trouble
Horizontal resist detection motor trouble
Saddle jogger motor trouble
Center binding stapler rear trouble
Staple motor 3 (center binding rear)
Center binding stapler front trouble
Staple motor 2 (center binding front)
Rear edge fence shift motor trouble
Rear edge fence motor trouble (saddle
finisher)
Drive collar oscillation motor trouble
Saddle discharge motor trouble
Finisher incompatible trouble
60
64
65
66
67
70
71
72
73
74
75
76
77
83
84
85
86
87
88
89

peripheral devices (inserter detection)
No. 1 pickup motor trouble
No. 2 pickup motor trouble
No. 1 lift motor trouble
Lift motor 1 trouble (booklet maker)
No. 2 lift motor trouble
Lift motor 2 trouble (booklet maker)
peripheral devices
(Z-folding machine detection)
Varistor abnormality
Z-folding machine EEPROM abnormality
Separation sensor adjustment
abnormality
Pressure sensor adjustment abnormality
Upper stopper motor trouble
Lower stopper motor trouble
Folding motor trouble
Lead edge stopper motor trouble
Movable fence motor trouble
Return transport motor trouble
Return drive motor trouble
Return roller oscillation motor trouble
(saddle finisher)
Shift jogger motor trouble
Shift jogger retract motor trouble
Shift motor trouble
F2
00
02
04
05
06
31
33
39
47
58
59
Toner control sensor open

Toner supply abnormality
An improper toner cartridge is detected.
Toner cartridge CRUM error
CRUMID error
Process control trouble (OPC drum
surface reflection rate abnormality)
Surface potential sensor abnormality
trouble
Process thermistor breakdown
Room temperature thermistor breakdown
Process humidity sensor breakdown
Room humidity thermistor trouble
35
Trouble Codes
F3
12
22
32
42
H3
Tray 1 lift trouble (main unit)
Tray 2 lift trouble (main unit)
Tray 3 lift trouble (main unit).
Tray 4 lift trouble (main unit).
00
01
02
Non-contact main thermistor high

temperature trouble (RTH1_d)
Sub thermistor high temperature trouble
(RTH2)
Lower thermistor high temperature
trouble (PRTH)
F4
38
H4
38v voltage trouble.
00
F5
10
12
Lamp thermistor open detection trouble

(SCU detection)
Lamp thermistor abnormality detection
(SCU detection)
F6
00
01
04
21
30
97
98
Communication trouble between the MFP

and the FAX (MFP detection)
FAX PWB EEPROM read / write error
FAX MODEM operation abnormality
Combination error of the TEL / LIU PWB
and the FAX soft switch
Access error to the power controller on
the FAX PWB. (FAX detection)
FAX PWB trouble. The FAX PWB model
identification does not match the machine
model.
Combination error between the FAX PWB
destination and machine destination.
01
02
03
36
H5
01
POIND not-reached jam is detected 5

times continuously
H7
10
11
Low temperature detection in the reset

operation of temperature adjustment after
alarm stop in a job (Noncontact main the
rmistor (RTH1-d))
alarm stop in a job (Sub thermistor
(RTH2))
alarm stop in a job (Lower thermistor
(RTH2))
L1
Double feed detection trouble (PCU)
Double feed detection trouble (SCU)
00
Mirror feed trouble.
L2
H2
00
30
Communication trouble between the MFP

controller and Fiery printer controller.
FF
00
10
02
12
F9
00
01
Non-contact main thermistor low

temperature trouble (RTH1-d)
Sub thermistor low temperature trouble
(RTH2)
Lower thermistor low temperature trouble
(PRTH)
Non-contact main thermistor differential
input abnormality (RTH1-d)
Non-contact main thermistor (detection)

open (RTH1-d_D)
Sub thermistor open (RTH2)
Lower thermistor open (PRTH)
Non-contact main thermistor (reparation)
open (RTH1-d_C)
10
11
CCD cooling fan motor trouble (SCU)

Lamp cooling fan motor trouble (SCU)
L3
00
Mirror return trouble.
Trouble Codes
L4
01
02
03
04
08
14
15
29
30
31
32
34
36
38
39
40
41
43
46
47
48
49
50
51
52
53
54
55
U1
Main motor lock trouble
Drum motor lock trouble
Fusing motor lock trouble
Developing motor trouble
Waste toner transport pipe lock
Toner cartridge motor lock trouble
Fusing front PG control error
HDD cooling fan motor trouble
Controller fan motor trouble
Machine heat exhaust fan 1 trouble
Power cooling fan 1 / 2 trouble
Polygon cooling fan trouble
Toner suction fan trouble
Reverse transport cooling fan trouble
Reverse cooling fan trouble
Ozone exhaust fan 1 trouble
Ozone exhaust fan 2 trouble
Paper cooling fan trouble
Development cooling fan 1 trouble
Power cooling fan 3 trouble
ADU section paper cooling fan 1 trouble
ADU section paper cooling fan 2 trouble
Process cooling fan 1 trouble
PS cooling fan trouble
Process cooling fan trouble
L6
10
Polygon motor trouble (LSU)
L8
01
05
20
U2
00
05
10
11
22
23
24
25
30
50
80
81
90
91
EEPROM read / write error (ICU)

HDD / SRAM Flash / EEPROM
discrepancy
SRAM user authentication index check
sum error
Counter check sum error (ICU)
SRAM memory check sum error (MFP)
SRAM memory individual data check sum
error (MFP)
SRAM memory user authentication
counter check sum error
Flash memory user authentication
counter check sum error
Production number data discrepancy
(ICU PCU)
HD section individual data check sum
error (MFP)
EEPROM read / write error (SCU )
EEPROM check sum error (SCU)
EEPROM read / write error (PCU)
EEPROM check sum error (PCU)
U5
00
11
16
30
31
No full wave signal

No full wave signal (PCU detection)
Power controller communication trouble
09
20
21
22
23
Personal counter not installed
24
28
29
33
38
39
PF
--
Fax battery abnormality.
SPF communication trouble

DSPF random pick motor trouble
SPF fan motor trouble
SPF tray lift-up trouble
SPF tray lift-down trouble
U6
PC
--
01
RIC copy inhibit command receive.
Side LCC lift motor trouble

LCC communication trouble
LCC transport motor trouble
LCC 24V power abnormality
A3LCC tray lock detection trouble
(Reverse winding)
A3LCC tray lock detection trouble
LCT1 paper feed position abnormality
LCT1 lift-up trouble
LCT2 lift-down trouble
37
Trouble Codes
U6
43
48
49
51
63
68
69
LCT3 lift-down trouble

LCC incompatible trouble
Manual feed tray lift-down trouble
Manual feed tray paper feed position
abnormality
Manual feed tray lift-up trouble
U7
50
51
Serial vendor communication trouble

Serial vendor operation trouble
U9
00
Communication trouble between the

controller and operation pwb
UC
--
38
Auditor NOT READY
Job Log Error Codes

Error
0x0101
0x0102
0x0103
0x0201
0x0204
0x0206
0x020A
0x020C
Job Log / Status Monitor Message

Print job is complete.
Print and store job is complete.
Store job is complete.
Hard disk full or memory full
The requested job could not be

completed correctly due to the following
reason:
0x021D
0x021F
0x022C
The requested job is printed, but could

not be stored due to the following
reason:
0x0232
0x0233
0x0236
0x0237
0x0238

reason:
The requested job could not be stored to
the selected folder due to the following
reason:
not be stored in the selected folder due
to the following reason:
reason:
not be stored in the selected folder due
The requested job could not be stored in
the selected folder due to the following
reason:
0x0239
0x023A
0x023B
0x023C
0x023D
0x023E

reason:
0x023F
The requested job is stored to the

"Quick File" folder, but could not be
printed due to the following reason:
0x0240
0x0241
Retention printing:
Number of jobs exceeded the limit
Selected input tray: Prohibited
0x022D
0x0231
Staple: No function
Staple: Prohibited
Please ask your administrator.
Punch: No function
Punch: Prohibited
2-sided printing: Prohibited
0x0216
0x0219
Comment
Booklet printing: Incorrect paper size

Tandem Printing:
Incorrect setting parameter
Tandem Printing: Not setting
Document filing:
Selected folder does not exist
The job is stored to the default folder.
Document filing:
Selected folder does not exist
Inserter: Incorrect output tray selection
Covers/Inserts: Prohibited
Document filing:
Incorrect folder password
Document filing:
Incorrect folder password
Disabling of Quick File Mode
Disabling of Sharing Mode
Disabling of Confidential Mode
Disabling of Storing to the selected folder
Disabling of Document Filing
Disabling of Print Jobs Other Than Hold Job

reason:
Disabling of Print Jobs Other Than Hold Job

Retention printing: Prohibited
Offset: Disabled
39
Job Log Error Codes

Error
0x0244
0x0245
0x024B
0x024C
0x024E
0x024F
0x0250
0x0252
0x0253
0x0254
0x0301
0x0302
0x0303
0x0304
0x0305
0x0307
0x0309
0x030D
0x030E
0x0315

The requested job is printed, but the
following phenomenon occurred:
The requested job is stored, but the
following phenomenon occurred:
reason:
Document control function has been
enabled automatically on the specified
job by the reason below:
Document control function has been
cancelled on the specified job for the
following reason
reason:
0x0407
0x0408
40
Invalid user
Invalid user
Only 2-sided print approved
Print setting of Document control function:
Always print
Print setting of Document control function:
Not printing
Data Security Kit is not installed
Folding Unit: Incorrect paper type
Folding Unit: Failure
Folding Unit: Prohibited
No paper
No toner
Cover open
Paper jammed
No staple
Staple: Too many pages
Punch debris full
Selected output tray: Failure
The requested job was interrupted due

0x0316
0x0317
0x0319
0x031B
0x031C
0x031D
0x0326
0x0329
0x0330
0x0401
0x0403
0x0405
0x0406
Comment
Selected output tray: Full of paper

Printer error:
Printer error:
Account code exceeded the limit
Staple jammed
Selected paper cannot be used
Input Tray: Open
Finisher: Off-line
Staple Compiler: Not empty
Booklet printing: Incorrect paper size
Booklet printing: Hard disk full or memory full
The requested job was cancelled due to

the following reason:
2-sided printing: Prohibited

2-sided printing: No function
Retention printing:
Hard disk full or memory full
Retention printing:
Number of jobs exceeded the limit
Job Log Error Codes

Error
0x040A
0x040C
Other error
PS is not available
Please check your printer driver.
Selected input tray: Prohibited
Data format is not supported
Output tray: Prohibited or failure
Disabling of Sharing Mode
0x040D
0x0410
0x0414
0x0420
0x0421
0x0422
0x0423
0x0424
0x0425
Disabling of Confidential Mode

0x0427
0x0428
0x0429
0x042A
0x0439
0x0445
0x0446
0x0501
0x0502
Disabling of Storing to the selected folder

Disabling of Document Filing
Disabling of Print Jobs other than Hold Job
and Disabling of Sharing Mode
and Disabling of Confidential Mode
and Disabling of Storing to the selected folder
and Disabling of Document Filing
and Disabling of Quick File Mode
Disabling of printing
0x0426
0x042E
0x042F
0x0438
Comment
Selected output tray: Prohibited
Invalid user
You don't have the authority to use this
function. The requested job was
cancelled due to the following reason:

1-sided/2-sided print disabled
Incorrect paper size
Incorrect paper type
Your job has been cancelled by user.

Your store job has been deleted by user
41
Sensor Location
42
Sensor Location
43
Sensor Location
[MX-FNX7] Saddle Finisher
[MX-LCX3N] A3 LCC
44
Jam Cause Codes

Code
APFD1_N
APFD1_S
APFD2_N1
APFD2_N2
APFD2_N3
APFD2_N4
APFD2_NA
APFD2_S1
APFD2_S2
APFD2_S3
APFD2_S4
APFD2_SA
APPD1_NA
APPD1_ND
APPD1_SA
APPD1_SD
APPD2_NA
APPD2_ND
APPD2_SA
APPD2_SD
APPD3_N
APPD3_S
BDJCTGMJ
BLTJAM
BLTMJ
C1PFD_S
C1PPD1_N
C1PPD1_S
C1PPD2_N
C1PPD2_S
C2PFD_N3
C2PFD_N4
C2PFD_S2
Content
APFD1 not-reached JAM
APFD1 remaining JAM
(Tray 1 feed paper)
(Tray 2 feed paper)
(Tray 3 feed paper)
(Tray 4 feed paper)
(ADU re-feed paper)
APFD2 remaining JAM
(Tray 1 feed paper)
APFD2 remaining JAM
(Tray 2 feed paper)
APFD2 remaining JAM
(Tray 3 feed paper)
APFD2 remaining JAM
(Tray 4 feed paper)
APFD2 remaining JAM
(ADU re-feed paper)
APPD1 not-reached JAM
(ADU transport)
(Face-down paper exit)
APPD1 remaining JAM
(ADU transport)
APPD1 remaining JAM
(ADU transport)
APPD2 remaining JAM
(ADU transport)
APPD2 remaining JAM
APPD3 remaining JAM
Bundle branch open/close motor drive
system
Discharge
Discharge motor JAM
C1PFD remaining JAM
C1PPD1 not-reached JAM
C1PPD1 remaining JAM
C1PPD2 not-reached JAM
C1PPD2 remaining JAM
C2PFD not-reached JAM
(Tray 3 feed paper)
(Tray 4 feed paper)
C2PFD remaining JAM
(Tray 2 feed paper)
Code
C2PFD_S3
C3PFD_N4
C3PFD_S3
C3PFD_S4
C4PFD_S4
DPF_S1
DPF_S2
DPF_S3
DPF_S4
DPF_SA
DPF_SL1
DPF_SL2
DPF_SL3
DPF_SLC
DPF_SLM
DPF_SM
DRRLVMJ
DSBD1_NA
DSBD1_ND
DSBD1_SA
DSBD1_SD
DSBD2_N
DSBD2_S
EXGPLTMJ
FBJCTGMJ
FBLTJAM
FBLTMJ
FDRRLVMJ
FDSBD_NA
Content
C2PFD remaining JAM
(Tray 3 feed paper)
(Tray 4 feed paper)
C3PFD remaining JAM
(Tray 3 feed paper)
C3PFD remaining JAM
(Tray 4 feed paper)
C4PFD remaining JAM
(Tray 4 feed paper)
Compulsory stop by double-feed
detection (Tray 1 feed paper)
detection (ADU re-feed paper)
detection (Large capacity feed Tray 1
feed paper)
feed paper)
feed paper)
detection (Side LCC feed paper)
detection (Large capacity feed Manual
feed paper)
detection (Manual feed paper)
Drive roller oscillation motor drive
system
DSBD1 not-reached JAM
(ADU transport)
DSBD1 remaining JAM
(ADU transport)
DSBD1 remaining JAM
DSBD2 remaining JAM
Paper exit open / close guide plate
motor JAM
Bundle branch open / close motor
JAM
Discharge JAM
Discharge motor JAM
Drive roller oscillation motor JAM
FDSBD not-reached JAM
(ADU transport)
45
Jam Cause Codes

Code
FDSBD_ND
FDSBD_SA
FDSBD_SD
FENCEMJ
FENT_N
FENT_S
FFLPLTMJ
FFPS_N
FIN
FINENT_N
FINENT_S
FJOGMJ
FLDPLTMJ
FLFTMJ
FPCHMVMJ
FPNCHMJ
FPRFEX_N
FPRFEX_S
FSDSTFMJ
FSDSTRMJ
FSFTEX_N
FSFTEX_S
FSFTMJ
FSHS_N
FSHS_S
FSTMOVMJ
FSTMVMJ
FSTPEX_N
FSTPEX_S
FSTRLVMJ
FSTROTMJ
FSTSMVMJ
FTFNCMJ
FUPOD_N
FUPOD_SA
46
Content
FDSBD not-reached JAM
FDSBD remaining JAM
(ADU transport)
FDSBD remaining JAM (Face-down
paper exit)
Movable fence motor JAM
Inlet port section transport notreached
Inlet port section transport remaining
Folding plate motor JAM
Centre folding section not-reached
JAM
No response from FIN
Inlet port section transport Notreached
Inlet port section transport
Remaining
Jogger motor JAM
Folding plate motor drive system
Tray motor JAM
Punch shift motor JAM
Punch motor JAM
Proof paper exit section transport
not-reached
remaining
Staple motor JAM 2 (centre binding
front) JAM
Staple motor JAM 3 (centre binding
rear) JAM
Shift paper exit section transport notreached
Shift paper exit section transport
remaining
Shift motor JAM
Centre folding paper exit not-reached
JAM
Centre folding paper exit remaining
JAM
Staple motor JAM 1 (edge binding)
JAM
Staple shift motor JAM
Staple paper exit section transport
not-reached
remaining
Return roller oscillation motor JAM
Staple diagonal motor JAM
Horizontal resist detection motor
JAM
Rear edge fence motor JAM
FUPOD not-reached JAM
FUPOD remaining JAM (ADU
transport)
Code
FUPOD_SD
FUPOD_SU
GBCJ
INSENT_N
INSENT_S
INSEXT_N
INSEXT_S
INSFED1_N
INSFED1_S
INSFED2_N
INSFED2_S
INSLUP1J
INSLUP2J
INSOUT_N
INSOUT_S
INSPICM1J
INSPICM2J
INSPL1_N
INSPL1_S
INSPL2_N
INSPL2_S
INSVTR1_N
INSVTR1_S
INSVTR2_N
INSVTR2_S
JOGMJ
KAIHEIMJ
KBPAS1_N
KBPAS1_S
KBPAS2_N
KBPAS2_S
KCOVSHT
KCPAS1_N
KCPAS1_S
KCPAS2_N
KCPAS2_S
Content
FUPOD remaining JAM (Face-down
paper exit)
FUPOD remaining JAM
(Face-up paper exit)
GBC punch unit JAM
Inlet port sensor not-reached JAM
Inlet port sensor remaining JAM
Exit port sensor not-reached JAM
Exit port sensor remaining JAM
No. 1 paper feed sensor not-reached
JAM
No. 1 paper feed sensor remaining
JAM
No. 2 paper feed sensor not-reached
JAM
JAM
No. 1 lift motor JAM
No. 2 lift motor JAM
Paper exit sensor not-reached JAM
Paper exit sensor remaining JAM
No. 1 pickup motor JAM
No. 2 pickup motor JAM
No. 1 pull-out sensor not-reached
JAM
No. 1 pull-out sensor remaining JAM
No. 2 pull-out sensor not-reached
JAM
No. 2 pull-out sensor remaining JAM
No. 1 vertical transport not-reached
JAM
No. 1 vertical transport remaining
JAM
No. 2 vertical transport not-reached
JAM
No. 2 vertical transport remaining
JAM
Jogger motor JAM
Paper exit port open/close motor
JAM
Center paper pass 1 sensor notreached JAM
Center paper pass 1 sensor
remaining JAM
Center paper pass 2 sensor notreached JAM
Center paper pass 2 sensor
remaining JAM
Cover paper size short JAM
Sub grip paper remaining JAM
Cover paper pass 1 sensor
remaining JAM
Cover paper pass 2 sensor notreached JAM
Cover paper pass 2 sensor
remaining JAM
Jam Cause Codes

Code
KCPEXT_N
KCPEXT_S
KCRRS_N
KCRRS_S
KCRRSB_N
KCRRSB_S
KCSRSL_N
KCSRSL_S
KCSRSS_N
KCSRSS_S
KCUTOVR
KDROPN
KHGTOVR
KINSENT_N
KINSENT_S
KISELG
KISFPS1_N
KISFPS1_S
KISFPS2_N
KISFPS2_S
KISLTPSEP
KISLTRS_N
KISLTRS_S
KISPIS_N
KISPIS_S
KISUTPESP
KISUTRS_N
KISUTRS_S
KOVER_N
KOVER_S
KPGOVR
KPGSHT
KSGS_N
KSIZELG
KTMG_N
Content
Through paper exit sensor notreached JAM
Through paper exit sensor remaining
JAM
Resist sensor not-reached JAM
Resist sensor remaining JAM
Cover paper resist sensor notreached JAM (switchback operation)
Cover paper resist sensor remaining
JAM (switchback operation)
Cover paper horizontal resist L
sensor not-reached JAM
Cover paper horizontal resist L
sensor remaining JAM
Cover paper horizontal resist S
sensor not-reached JAM
Cover horizontal resist S sensor
remaining JAM
Cut width over JAM
Door open JAM
Finish size height over JAM
Inlet port sensor not-reached JAM
Inlet port sensor remaining JAM
Inserter paper size illegal JAM
Inserter transport path sensor 1 notreached JAM
Inserter transport path sensor 1
remaining JAM
Inserter transport path sensor 2 notreached JAM
Inserter transport path sensor 2
remaining JAM
Inserter lower tray paper empty JAM
Inserter lower tray resist sensor notreached JAM
Inserter lower tray resist sensor
remaining JAM
Inserter interflow front sensor notreached JAM
Inserter interflow front sensor
remaining JAM
Inserter upper tray paper empty JAM
Inserter upper tray resist sensor notreached JAM
Inserter upper tray resist sensor
remaining JAM
Accumulation tray paper not-reached
JAM
Accumulation tray paper remaining
JAM
Book-making quantity over JAM
Book-making quantity insufficient
JAM
Sub grip paper not-reached JAM
Paper size illegal JAM
Timing sensor not-reached JAM
Code
KTMG_S
KWHOUT
L1IDS_N
L1IDS_S
L1IUS_N
L1IUS_S
L1PFS_N
L1PFS_S
L1TS_N
L1TS_S
L2IUS_N
L2IUS_S
L2PFS_N
L2PFS_S
L2TS_N
L2TS_S
L3IUS_N
L3IUS_S
L3PFS_N
L3PFS_S
L3TS_N
L3TS_S
LCC
LCC_LCT
LEXIT_N
LEXIT_S
LFS_N
LFS_S
LFTMJ
LPFD1_S
LPFD2_NL1
LPFD2_NL2
LPFD2_NL3
Content
Timing sensor remaining JAM
White paper exit JAM
No. 1 tray vertical transport sensor 2
not-reached JAM
remaining JAM
not-reached JAM (A3 LCC only)
remaining JAM (A3LCC only)
No. 1 tray paper feed sensor notreached JAM
JAM
No. 1 tray transport sensor notreached JAM
No. 1 tray transport sensor remaining
JAM
not-reached JAM (A3LCC only)
JAM
No. 2 tray transport sensor notreached JAM
JAM
not-reached JAM (A3LCC only)
JAM
JAM
LPFD1 not-reached JAM
No response from LCC/LCT
LCC exit port sensor not-reached
JAM
LCC exit port sensor remaining JAM
Interface sensor not-reached JAM
Interface sensor remaining JAM
Tray up / down motor JAM
LPFD1 remaining JAM
LPFD2 not-reached JAM (Large
capacity feed Tray 1 feed paper)
47
Jam Cause Codes

Code
LPFD2_NLM
LPFD2_SL1
LPFD2_SL2
LPFD2_SL3
LPFD2_SLM
LPFD2_SM
LTD_N
LTD_S
MAIN1MJ
MAIN2MJ
MFT
MKUDOMJ
MPFS_N
MPFS_S
MTS_N
MTS_S
NO_JAM_
NO_MATCH
OSAEFMJ
OSAEMJ
OSAERMJ
PNCHMJ
POD_ND
POD_NU
POD_SD
POD_SU
POIND_N
POIND_SA
POIND_SD
POIND_SU
POPMJ
PPD_PRI
PPD1_N2
48
Content
capacity feed Manual feed paper)
LPFD2 remaining JAM (Large
LPFD2 remaining JAM (Manual
paper feed)
Transport sensor (LTD) not-reached
JAM
Transport sensor (LTD) remaining
JAM
Upper transport motor JAM
Lower transport motor JAM
LPFD2 not-reached JAM (Manual
paper feed)
Return drive motor JAM
Manual paper feed sensor notreached JAM
Manual paper feed sensor remaining
JAM
Manual fed transport sensor notreached JAM
Manual paper transport sensor
remaining JAM
No JAM. Also used when a JAM is
cancelled.
No match of parameter
Holding front motor JAM
Holding motor JAM
Holding rear motor JAM
Punch motor JAM
POD not-reached JAM (Face-down
paper exit)
POD not-reached JAM (Face-up
paper exit)
POD remaining JAM (Face-down
paper exit)
POD remaining JAM (Face-up paper
exit)
POIND not-reached JAM
POIND remaining JAM (ADU
transport)
POIND remaining JAM (Face-down
paper exit)
POIND remaining JAM (Face-up
paper exit)
Tap drive motor JAM
Image ready complete standby timeout
PPD1 not-reached JAM (Tray 2 feed
paper)
Code
PPD1_N3
PPD1_N4
PPD1_S2
PPD1_S3
PPD1_S4
PPD2_N1
PPD2_N2
PPD2_N3
PPD2_N4
PPD2_NA
PPD2_NL1
PPD2_NL2
PPD2_NL3
PPD2_NLC
PPD2_NLM
PPD2_NM
PPD2_S2
PPD2_S3
PPD2_S4
PPD2_SA
PPD2_SL1
PPD2_SL2
PPD2_SL3
PPD2_SLC
PPD2_SLM
PPD2_SM
PPD3_N1
PPD3_N2
PPD3_N3
Content
paper)
paper)
PPD1 remaining JAM (Tray 2 feed
paper)
paper)
paper)
paper)
paper)
paper)
paper)
PPD2 not-reached JAM (ADU refeed paper)
PPD2 not-reached JAM (Large
PPD2 not-reached JAM (Side LCC
feed paper)
PPD2 not-reached JAM (Manual
feed paper)
paper)
paper)
paper)
PPD2 remaining JAM (ADU re-feed
paper)
PPD2 remaining JAM (Large
PPD2 remaining JAM (Side LCC
feed paper)
PPD2 remaining JAM (Manual feed
paper)
paper)
paper)
paper)
Jam Cause Codes

Code
PPD3_N4
PPD3_NA
PPD3_NL1
PPD3_NL2
PPD3_NL3
PPD3_NLC
PPD3_NLM
PPD3_NM
PPD3_S1
PPD3_S2
PPD3_S3
PPD3_S4
PPD3_SA
PPD3_SL1
PPD3_SL2
PPD3_SL3
PPD3_SLC
PPD3_SLM
PPD3_SM
PPD4_N1
PPD4_N2
PPD4_N3
PPD4_N4
PPD4_NA
PPD4_NL1
PPD4_NL2
PPD4_NL3
PPD4_NLC
PPD4_NLM
Content
paper)
feed paper)
feed paper)
paper)
paper)
paper)
paper)
paper)
feed paper)
paper)
paper)
paper)
paper)
paper)
feed paper)
Code
PPD4_NM
PPD4_S1
PPD4_S2
PPD4_S3
PPD4_S4
PPD4_SA
PPD4_SL1
PPD4_SL2
PPD4_SL3
PPD4_SLC
PPD4_SLM
PPD4_SM
PRESTK_N
PRESTK_S
PRFEX_N
PRFEX_S
PRFKMJ
PRSTKKMJ
PRSTKTMJ
SDBLTMJ
SDEXIT_N
SDEXIT_S
SDFPS_N
SDJOGMJ
SDSHS_N
SDSHS_S
SDSTEX_N
SDSTEX_S
SDSTFMJ
SDSTRMJ
SDUENT_N
SDUENT_S
SFTEX_N
SFTEX_S
SFTJGMJ
Content
feed paper)
paper)
paper)
paper)
paper)
paper)
feed paper)
paper)
Pre-stack section Not-reached
Pre-stack section Remaining
Not-reached
Remaining
Proof select motor JAM
Pre-stack select motor JAM
Pre-stack pawl disengage motor JAM
Discharge drive system
FIN paper exit not-reached
FIN paper exit remaining
Center folding section not-reached
Jogger drive system
Center folding section paper exit notreached
Center folding section paper exit
remaining
not-reached
remaining
Staple motor front drive system
Staple motor rear drive system
Inlet port section transport notreached
Inlet port section transport remaining
Shift paper exit section transport Notreached
Shift paper exit section transport
Remaining
Shift jogger motor JAM
49
Jam Cause Codes

Code
SFTJGTMJ
SFTMJ
SIZE_ILG
STOP_JAM
STOPERMJ
STPEX_N
STPEX_S
STPKMJ
STPMJ
STPMVMJ
STPPOSMJ
TALFNCMJ
TRAY1
TRAY2
TRAY3
TRAY4
VPPD_N3
VPPD_N4
Content
Shift jogger retract motor JAM
Tray shift motor JAM
Size illegal JAM
Emergency stop request JAM
(Controller request)
Lead edge stopper motor JAM
Not-reached
Remaining
Staple select motor JAM
Staple motor JAM
Stapler front/rear motor JAM
Stapler diagonal motor JAM
Rear edge fence motor drive system
Tray1 paper feed JAM (C1PPD1 notreached JAM)
Tray 2 paper feed JAM (C2PFD notreached JAM)
VPPD not-reached JAM (Tray 3 feed
paper)
VPPD not-reached JAM (Tray 4 feed
paper)
Code
VPPD_S3
ZSTPMDJ
ZSTPMUJ
Content
VPPD remaining JAM (Tray 3 feed
paper)
VPPD remaining JAM (Tray 4 feed
paper)
Paper exit sensor 1 not-reached
Paper exit sensor 1 remaining JAM
Paper exit sensor 3 not-reached
Paper exit sensor 3 remaining JAM
Paper feed sensor not-reached JAM
Paper feed sensor remaining JAM
Upper stopper not-reached JAM
Upper stopper remaining JAM
Folding motor JAM
Pressing timing sensor not-reached
JAM
Pressing timing sensor remaining
JAM
Separation timing sensor notreached JAM
Separation timing sensor remaining
JAM
Lower stopper motor JAM
Upper stopper motor JAM
Code
SPPD5_N
SPPD5_S
SPOD_N
SPOD _S
SPRDMD_S
SPSD_SCN
SPPD6_N
SPPD6_S
SPPD7_N
SPPD7_S
SDFS_S
SDFS_S
Content
SPPD5 not-reached JAM
SPPD5 remaining JAM
SPOD not-reached JAM
SPOD remaining JAM
SPRDMD remaining JAM
Exposure start notification timer end
SPPD6 remaining JAM
SPPD7 remaining JAM
Double feed detection JAM
Double feed detection JAM
VPPD_S4
ZEXIT1_N
ZEXIT1_S
ZEXIT3_N
ZEXIT3_S
ZFEED_N
ZFEED_S
ZHSTPR_N
ZHSTPR_S
ZMOTJ
ZPRSTM_N
ZPRSTM_S
ZPRTTM_N
ZPRTTM_S
SCU (Scanner):
Code
ICU REQ
NO_JAM_
CAUSE
NO_MATCH
STOP_JAM
SPPD1_N
SPPD1_S
SPPD2_N
SPPD2_S
SPPD3_N
SPPD3_S
SPPD4_N
SPPD4_S
50
Content
ICU factor stop JAM
No JAM. Also used when a JAM is
canceled.
No match of parameter
Emergency stop request JAM
SPPD1 remaining JAM
SPPD2 remaining JAM
SPPD3 remaining JAM
SPPD4 remaining JAM
Repair Hints
SPECIFICATION
Model
Symptom
ALL
Is it possible to Tandem an MXM850/950/1100 series machine

with MX Colour or
MX-M350-700 devices?
Advice
Tandem operation between MX-M850/950/1100 with
MX Colour or MX-M350-700 devices is not supported.
You can only tandem an MX-M850/950/1100 with
another "Hercules" device:eg. MX-M850 with MX-M1100.
COPY QUALITY
ALL
Half black Copies

(Scan lamp is flickering)
ALL
Banding (front to rear) when

using A3 300gsm media only
ALL
Lead edge of the copy/print is

light
ALL
Faint or uneven density when

copying or printing half tone
images
Remove and refit all connectors on the lamp/scanner

PWBs. In addition, check the cable tie on the scan
lamp (front frame) is positioned correctly and not
pinching the harness.
This may be caused by a change of paper transport
speed when entering the "nip" of the fuser rollers.
Only when the above symptom is experienced,
install the attached special PCU firmware
V01B06H0 which improves the fuser rotation speed
control when using A3 size media with Heavy
Paper Mode 4 (300gsm).
The setting for Sim 8-20 (transfer control) may be
incorrect. Adjust to the default values:MXM850 set to 40.
MXM950 & MXM1100 set to 25
Varying contact resistance between the MG Roller
shaft & bearing causing incorrect DV Bias.
Add MG Spring MSPRC3855FCZZ to the MG
Roller shaft.
ERROR CODE
ALL
F1-00 when performing a

Duplex staple sort job.
MX-M850
MX-LCX3N
U6-51 trouble after installing

the MXLCX3N (A3) LCC.
MX-LCX4
MX-LCX5
U6-20
Loose connection on the Option DC Power supply check and reseat.

The MX-LCX3N can be connected to either
MX5500-7001N series or MXM850 however, as
default, the firmware supporting MX5500-7001N is
installed as standard.
To correct U6-51 trouble, follow the corrective
procedure below:1. Install the MXLCX3N onto the MXM850.
2. Power on the MXM850 (U6-51 trouble will be
displayed).
3. Upgrade the MFP firmware with the latest
version (available on the support website) using
Sim 49-01, select "All".
Cut the purple lead cable with a five-pin connector
(CN112) which is connected to the LCT PWB, so
the signal lines are not affected by noise.
51
Repair Hints
MISC
ALL
ALL
Slow output when printing

using Covers & Inserts
When performing multiple
copies/prints with folding, a
paper jam always occurs when
starting the second set only
(single set completes OK)
Upgrade PCU firmware to 01H03H0 (or higher)

Upgrade the firmware to the following versions
(or higher):MX-FNX5 = 01.03.00
MX-FDX1 = 01.01.00
PAPER FEED & TRANSPORT
MXM850
Constant paper jams when

exiting the main engine.
This may be caused by the disconnection of the

secondary AC Power cord. Check the AC Cord and
ensure the power is switched on.
In addition, this can be easily identified by checking
the image of the MFP within the Operation display. If
the secondary power is off, no output devices (ie.
Finisher) will be shown.
PERIPHERALS
MXFNX5
MXFNX6
MXFNX7
MXFNX8
What is the part code for the

Staple Cartridge unit
MX-CFX1
Inserter tray fails to drop once

the tray runs out of paper
MXCFX1
MXFNX5
MXFNX8
Paper jams when feeding A3

paper from the lower Inserter
Tray.
The part codes for the staple cartridges are as

follows:MX-FNX5: 0JPNO1200R-S/
MXFNX6 & MXFNX7 (Normal Cartridge):
0JPCRT530R-S/
MX-FNX7 & MX-FNX8 (Saddle Unit Cartridge):
0JPCRT185R-S/
Check the Lower Limit Sensor (LWRLMT) is
working correctly replace if necessary.
Upgrade the firmware to the following versions
(or higher):MXFNX5: 01a04.00
MXFNX8: 01a02.00
SHARP PRINTER CONTROLLER
All
Spooler/Print crash when using

Tandem Print mode
When installing and configuring the MXM850-1100

models for Tandem printing, ensure an "SC Port" is
used.
Do not use an "SC2 Port" for "MX-M" devices as
the SC2 Port utility is only supported for MX23007001N colour devices.
EFI FIERY CONTROLLER

MXPEX3
MXPXX3
52
After installation, the MXPEX3

is not recognised by the MFP.
To support MXPEX3 EFI Controller, the MFP

firmware must be upgraded to
v02.01.H0 (or higher)
In addition, the MXPEX3/PXX3 must also be
activated via the Product Key activation system
Notes
53
Notes
54

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Technical Handy Guide

Useful Links (Web Addresses):

Product Key Registration:-

SHARP Document Solution Centre

Option Combination (Installation)

Initial Setup Procedure

Density & Gradation Adjustment

Coin Vend Interface

Firmware & Print Driver Revision

Job Log Error Codes

Jam Cause Codes

SHARP Document Solution Centre

Std: B/W, Colour (Multiple Gradation) Opt: (MX-EBX1)

SHARP Document Solution Centre

Opt: (MX-PBX2) or Fiery Controller, (MX-PEX3 & MX-PXX3)

Mac OS 9.0 9.2.2 Mac OS X10.1.5 / 10.2.8/ 10.3.9/ 10.4 - 10.4.8

Network Scanner (Monochrome)

Opt: B/W: (MX-NSX1)

Colour Expansion Kit (for Scanning)

SHARP Document Solution Centre

MX-MFX2 [For 3Tray LCT]

Large Capacity Tray (3 Tray):

Multi Bypass Tray:

MX-FDX1 [Folding Unit]

MX-FNX5 [Finisher 100]

Max Output Capacity:

Upper Tray: 500 sheets,

MX-FNX8 [Saddle Unit]

Paper Capacity (80 g/m2):

Max 100sheets multi-staple,

Finishing (MX-M850 only)

MX-FNX7 [Saddle Finisher]

Max 50sheets multi-staple,

2-point centre stitch, Centre folding

SHARP Document Solution Centre

SHARP Document Solution Centre

Large Capacity 3 Trays [A4]

Multi Bypass Tray

Multi Bypass Tray (for 3 Tray LCT only)

3 Tray LCT is required

Finisher (100 sheet staple)

Punch Module for MX-FNX5:

Finisher (50 sheet staple)

Saddle Stitch Finisher (50 sheet staple)

Punch Module for MX-FNX6 & MX-FNX7:

GBC Punch Unit

Printer Expansion Kit

PS3 Expansion Kit

Cannot be installed with

Cannot be installed with

EFi Print Controller

EFi Print Controller Interface Kit

Data Security Kit

Data Security Kit

Barcode Font Kit

Network Scanner Kit

Colour Expansion Kit (for Scanner)

SHARP Document Solution Centre

Internet-FAX Expansion Kit

Stamp Unit Cartridge

Application Integration Module

Application Communication Module

External Account Module