CALIFORNIA Permanent Actual Size bs 546 Disabled Person Placard [= Ieetifcation Card / ‘Receipts cared by ‘owner and presented ‘upon deinand by Peace Motorcycle License Plates Actual Size 4x7" COLORADO. Motorcycle License Plate ‘Actua Size 4”x7” CONNECTICUT Permanent e emporary Actual Size 000599 0008200 Actual Size 312"x9 U4" HTS} Actua Size 4%"CITY of OAKLAND CIYHALL + 1 FRANKH. OGAWAPLAZA,3®FLOOR + © OAKLAND, CALIFORNIA 9.4612 {510) 238-3301 Office of the City Administrator Fax (510) 238-2223 Dan lindheini City Administrator. To City Councilmembers, City Attor ty Auditor From; Dan Lindheim, City Administrator Date: December 15,2010 Subject: Parking Placard Use Policy ‘This memo clarifies the allowable use of the City of Oaldand’s parking placard available to City officials. 1. Placerd may only be used while conducting City business. 2. Parking exemptions are as follows: a. All City meters without payment \. All one-hour, two-hour, three hour and four-hour zones. c. ¥eHlovtand Green zones /Bite 20n€5 4. Residential Permit Parking Area. fellow 2006 3. Parking is not permitted in Red zones, Basetenes, White zones and Street Sweeping zones. 4, Placard shall be placed in full view on the driver's side ofthe dashboard fo be in compliance with this Polioy 5, Parking violations will be issued when placard is not visible to the enforcement officer. ‘JE youbave any questions, please contact Noel Pinto at 986-2690. cc: Marianna Marysheva-Martinez, ‘Nos! PintoCITY OF OAKLAND FINANCE AND- MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo TO: All Parking Enforcement Technicians FROM: _ Ronald Abemathy, Parking Enforcement Supervisor IT é ce: Francine Larkrith-Thompson, Parking Division Manager DATE: — January 9, 2008 SUBJECT: Reminder on Procedure for entering the VIN on Parking Citations To help eliminate vehicle errors in the Parking Division’s Parking Citation Assistance Center, effective January 9, 2008, Parking Control Technicians must enter:the last four digits of the vehicle identification number on citations when the VIN is visible. ‘Thank you for your cooperation in this matter.CITY OF-OAKLAND > FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo TO: All Parking Enforcement Technicians FROM: — Ronald Aberathy, Senior Parking Enforcement Supervisor II ce: Noel Pinto, Parking Division Manager DATE: July 17,2009 SUBJECT: Procedures for Parking Enforcement Officers in dealing with the Press In the event you ate approached by the Press and asked to comment on any issues related to the City of Oakland, it’s policies, decisions, or on issues related to your duties as a Parking Enforcement Officer, you are to refer those Press inquires to the Senior Parking Enforcement Supervisor IL All questions and inquiries from the Press will be addressed by the City of Oakland’s City Administrator’s Public Information Office. As Parking Eiforcement Officers you are ambassadors for the City of Oakland and your actions and visibility must be beyond reproach. ‘Thank you for your cooperation in this matter.CITY OF OAKLAND ‘ FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo ' TO: All Parking Enforcement Technicians FROM: Ronald Abemathy, Senior Parking Enforcement Superyj6r I ce: Noe! Pinto, Parking Division Maneger DATE: August 25, 2010 SUBJECT: Enforcement of 10.36.0308 -Oakland Municipal Code Effective immediately please be advised that when enforcing Meter Zones and verifying th validity of parking ‘Teceipts, when receipts are NOT displayed in vehicles we will continue to cite for OMC code 10.36.0308 instead of 10.36.050 Expired Meter or 10.36.060 Meter Overtime. The bail amount for 10.36.0308 has been change to $58.00 dollars. This ordinance was written and adopted change by City Council vote Citywide to address the (NON DISPLAYING of PARKING RECIEPTS) at Meters. 10.36.030 - Deposit of coins, credit card, debit card and acceptable card —Amount of time corresponds to value of coins, credit card, debit card and acceptable card. B.. Pay-and-display meters. Wiien a vehicle shall be parked at a pay-and-display meter space, the operatar of the vehicle shall, if required by the time and date restrictions for the space; locate the nearest pay-and display meter on the block, and deposit immediately one or more coins of the United States, cfedit card, debit card or an acceptable card in such pay-and display meter and make selections in accordance withthe instructions posted on the face of ‘the pay-and-display meter. Upon obtaining the printed receipt from the pay-and display meter, the operator ofthe vehicle shall immediately place the valid printed receipt face up on the vehicle's dashboard where the expiration ‘time and date are readily visible from the vehicle exterior. ‘Thank you for your support and cooperation of this directive. Ronald Abemathy Parking Enforcement Unit Senior Parking Enforcement Supervisor ILCITY OF OAKLAND FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo TO: All Parking Enforcement Technicians FROM: — Ronald Abemathy, Senior Parking Enforcement Supervisor I cc: ‘Noel Pinto, Parking Division Manager DATE: September 28, 2010 SUBJECT: Procedures for Issuance of Electronic Citations Effective October 1, 2010 hand-written citations will be eliminated and staff will utlize hand- held computers to issue electronic citations. There will be no exceptions without prior approval from the Senior supervisor. The following procedures will be followed for issuance of electronic citations: 4) ALL Parking Enforcement Technicians SHALL first take a clear photo of the vehicle's Tear license plate which will include the rear of the vehicle (refer to Attachment 1) The hand-held computer will not allow you to proceed with issuance of the citation without the first photo. 2) Take’a second photo which shall show the violation (refer to Attachments #2 3) You may take up to four (4) photos per citation. Example: Attachment #3 Expired receipt in window; Attachn Disabled Placard Displayed- No receipt Displayed 4) Select the first photo showing the rear license plate to print on the citation. 5) The rest of the photos will be downloaded into the system and will be available for viewing by the motorist on the Parking website. (Effective January 2011) 8) Enter all pertinent information in appropriate boxes shown in the citation image on the hand-held computer screen. TD) Complete all required notations. 8) Print citation and place on vehicle's windshield with envelope. If there is no rear license plate proceed with taking the photo showing that there is No Plate on the vehicle. Parking Officers MUST Jog on and off for lunch via your handheld computer while on Patrol. This New Procedure for electronic citations goes into effect on October 1, 2010. If you need any clarification, please do not hesitate to contact your immediate supervisor or me. ‘Thank you for your cooperation in this matter.CITY or OAKLAND FINANCIAL SERVICES AGENCY + 250 FRANK H. OGAWA PLAZA SUITE 1333 + OAKLAND, CALIFORNIA 94612 PARKING ENFORCEMENT. (510) 238-3099 : FAX (510) 238-6988 TDD 899-6451 TO: All Parking Enforcement Staff FROM: ‘Yvonne Cropp, Police Services Manager! ce: Lt Pete Lau DATE: July 11, 2013 SUBJECT: Employee Conduct The City of Oakland is committed to providing a safe workplace fiee from acts of harassment, ‘threats, violence and/or misconduct of any type. Therefore, te intent ofthis memo is to bring to ‘your attention to the following Administrative Policies regarding professional conduct and the «discipline process used when investigating violations ofthe below listed administrative instructions. Everyone is required to read each administrative instruction, sign and date this memo acknowledging you have read and understand the below listed administrative instructions. Once you have read the administrative instructions and have signed and dated this memo, return the memo to Your immediate supervisor. Administrative Instructions: + Administrative Instruction 596-Citywide Code of Conduct -Non-Sworn Employees * Administrative Instruction 544-Managing Violence in the Workplace + Administrative Instruction 523-Disciplinary Guidetines and Procedures ‘Thank you for your support and cooperation. Sincerely, b ae Yrrnnt ‘fone Cropp 40 lice Services Manager I co: Winnie Anderson Employee RelationsCITY OF OAKLAND FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo To: All Parking Control Technicians - FROM Ronald Abemathy, Senior Parking Enforcement Supervisor @) ce: Noel Pinto, Parking Division Manager DATE: July 2, 2010 SUBJECT: Impleinentation of Pre & Post Vehicle Operation Checklist/ Repair Request Effective July’6, 2010 ALL Parking Control Technicians must complete the Pre & Post Vehicle Operation Cheokdist Repair Request forms. Parking Enforcement vehicle operators are responsible for detecting the first signs of faulty equipment by ‘completing the pre and post operation vehicle inspection of the vehicle. This inspection and report will be performed daily upon use of the enforcement vebicle and upon the vebicles return. The Parking Control Technician is to do a thorough check (pre and post) of the appearance, running condition and drivability of their vehicle, This inspection will take place after line up and when the vehicle ‘ retumed at the end of the shift. (30 mins. prior fo the end 6f shift). Ifrepairs or maintenance are necessary the vebicle may need to be taken out of service by the Supervisor until the isoues are addressed or the ‘Supervisor has authorized further use:by completing the “Operate As Is Until” section next to Supervisor's signature. The Equipment Shop Supervisor may also authorize the vehicle for further use. The vehicle will not be operated if any condition exists that creates an illegal or unsafe condition At the end of your shift, turn the white copy of the Pre & Post Vehicle Operation Chécklist in to your Shift Supervisor. lfrepairs or’ maintenance are needed, tum the pink copy in to your Shift Supervisor. The Shift Supervisor will xeview the form, sign it, and submit the form to the shop. After service has been completed, the shop will sign the pink copy and rétum it to the parking officer, who will tun it in fo their Shift Supervisor. ‘The Yellow copy of the form stays in the book at all times, as a eport of completion. If someone is assigned the vehicle, the next operator is responsible for reviewing the previous report and signing it prior to operating the vehicle, ‘Thank you for your support and cooperation in implementing this instruction.CITY OF OAKLAND FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo : TO: Parking Control Technicians FROM: Ronald Abemathy, Parking Enforcement Supervisor II ce: Noel Pinto, Parking Manager DATE: ‘March 16, 2009 SUBJECT: Reminder - Cellular Phone Use While on Duty ‘This is a reminder thatdue to safety concerns and increased awareness during work shifts, Parking Control Technicians must follow these strict guidelines for cellular phone use while on duty: 1. Cell phones should not be used while driving City of Oakland Enforcement Vehicles (TIS THE LAW 111) 2. Cell phones should not be used while issuing parking citations. 3. Cell phones should be placed on silent mode during lineup, 4, Cell phone use should be limited while Parking Control Technicians are on duty. 5.Tfin the case of emergency, during breaks, and lunch only, Parking Control Technician wishing to use their cell phone should safely pull out of traffic while speaking and receiving calls, 6. Parking Control Technicians should hit off 908) when out of service for phone calls and 909 when cell phone usage is completed. Parking Control Technicians should always be aware that You are in the public’s eye and that your performance on the job is a direct reflection on the City of Oakland’s Parking Division. This memo is a reminder of personal cell phone usage. This policy is not new, but dates back to 2001 Failure to follow these cellular phone procedures may lead to disciplinary action. Ifyou have further questions on this cellular phone usage procedure, please see your shift supervisor. ‘Thank you for your support and cooperation in this matter,Memorandum To: Patking Control Technicians From: FMA/Parking Enforcement Section Date: April, 2004 Re: Break - Lunch Schedule Morning break: 9:00 AM. - 9:15 A.M. Lunch: 11:00 AM.- 11:30 AM. Aftemoon Break 1:00 P.M.- 4:15 PM. Morning break: 11:00 AM. - 19:15 AM, Lunch: 1:00P.M.- 1:30PM. Afiemoon Break 3:00 P.M.- 3:15 P.M.CITY OF OAKLAND FINANCE AND MANAGEMENT AGENCY PARKING DIVISON Interoffice Memo TO: All Parking Enforcement Technicians FROM: Ronald Abernathy, Senior Parking Enforcement Supervisor IL CC: Noel Pinto, Parking Division Manager DATE: January 21, 2010 : SUBJECT: Enforcement Officer Daily Supplies Effective January 21, 2010 ALL Parking Enforcement Offices are REQUIRED to have the following supplies when they depart for assigned beats and maps atthe beginning of their shifts Parking Enforcement Officers Daily Required Supplies, ‘Valid Drivers License Assigned Perking Enforcement Badge Communications Radio Citation Books or Handheld Citation Envelops Correction Slips Beat bounties or Maps ‘Writing Supplies (Pen) Black or Blue Ink Ticket Rolls and Extra Citation Books 10. Activity Sheet 11. Courtesy Notices 12. Orange 72 Hours Notice & Assignment Report Cards 13. City of Oaldand Vehicle Accident Report Forms 14, City of Oakland Request Notice Form (missing signs/oovered signs ete.) 15. Chalk and Chalk Stick (If available) - 16. Flashlight (When assigned) 17. Safety Vest (When Assigned) Ser anapee ‘Thank you for your support and cooperation in this matter Ronald Abemathy Parking Enforcement Unit Senior Patking Enforeement Supervisor 11Memorandum To: Parking Control Technicians From: F&MA-Parking Enforcement Section January 2, 2011 Re: SOP Revisions Section 116.24, 119.02 and 119.04 SECTION 116.24 is revised to read as follows: ROLE € mployees shall report to work at the ime and Place specified by the Supervisor properly vniformed and equipped. As an employee of the City of Oakland, every working day must be accounted for, This means that if for aay 4,2S0N yOu are unable 16 work, it is mar tory that you contact a Supervisor in the Finance & Management Agency-Parking Enforcement Section each day abseht‘and state the reason for your absence. Employee shal call -6995 when unable.to Teport to work. Calls Sreaaunede Phar to start of shift. Employees on ihe frst shit musical in 45 minutes BAS ine stort of her ett Employees on the fond shift must call in-15 minutes before the start of their shift Employees on Saturdays must’éall'in 15 minutes afer the stert of their shift. If a long illness is Emicipated, you are to inform the Supervisor how long you expect to be of from work and are to'report your status each Monday. If you fail to call.in, as directed ak = ¥ou will be reporied as absent, on unauthorized leave with no pay, When an employee reports for work late oF calls in {aie, he/she will be docked for the timehe/she is late.” kesh 8h SECTION 1190215 revigéd'to read as follows: MEAL PERIODS: Employees working 7:00 aim. to 3:30 pm, shall have their meal Penods Beginning at, 11:00°aim.,to'be taken rio later than 11:30 arm Empioyees orking 9:00 a.m. to 6:30 p.m, shall have.their meal periods beginning at 1:00 p.m, to be taken no later than 1:30 p.m. The assigned City vehicle will not be driven more than two blocks from the employee's assigned beat during the meél period unlese specifically authorized by the Supervisor. Vehicles may be driven to the nearest park, if authorized by the the dispatcher when “hitingMemorandum To: All Parking Enforcement Staff From: FMA-Parking Enforcement Section Date: January 2, 2011 Rez Voiding Citations A new policy conceming the voiding of citations has been established by Noel Pinto, the Division's Parking Administrator which is effective immediately. citations The only criteria for turing in a handheld citation to supervisory staff to be cancelled is listed below. |. Incorrect information and another citation has been issued The citation number Of the re-issued citation must be fisted on the tumedin eitaion 2. The vehicle had a Handicap Disabled Placard displayed. The placard number Mast be listed on the citaion. Ifthe vehicle had an exempt handicap license plate Sumber, list that information on the tumed in citation 3. Test citations to determine if the ACS Handheld is working properly. Parking Officer must use TOC/TOC and rust remember to ‘ogin user name and badge when actively issuing citations. Citations tumed in must Ist the ‘license plate number as TRAINING; the Make as Chev; and the Vin os 2222 Allturned in handheld citations will be reviewed by, supervisory staff and. Noel Fe LC— =§F=§e ET Voided Citations, . Siaff will be held accountable forall citations turned in to be cancelled, Any citations Considered to be issued in error will be reflected in an employee's. performance qeuraisal if helshe does not meet the performance objective standeta regarding citations cancelled due to incorrect information or errors,Memorandum To: Parking Control Technicians & Supervisory Staff From: FMA-Parking Enforcement Section Date: January 2, 2011 Re: Correction Notices For Citations Issued Parking Citation Assistance Center (PCAC) processes the citations issued end correction notices for citation corrections, The (PCAC) has requested that before PCTS tum in corecion notices to the them, that-each notice be “cut appropriately and placed under the citation” for each provessing. PCAC has also requested that PCTS do “not staple” the citation and Tioti¢e together at any time: Please ensure that the new procedures foF-correction notices are followed that have been stated, so that time wil be saved and make it easier for staff in the PCAC to locate correction notices and citations if research in needed! Ronald Abernathy Parking Enforcement ‘Supervisor 1 cc: Regina Bonner-JohnsonMemorandum To: ‘Temporary Parking Control Technicians From: FSA-Parking Enforcement Section Date: January 2, 2011 Re: Authorized Leave Without Pay - Policy And Guidelines Temporary employees may take Authorized Leave Without Pay (ALWOP) with prior Scheduling approval of a supervisor in the Parking Enforcement Section Effective, January 2, 2010 all ALWOP requests must be submitted in writing 2 days rior to the requested day (s) off. All leave requests require approval trom a errnisor. in the Parking Enforcement Section. This ‘policy does not prevent employees from réqivesting ALWOP due to illness. Employees on AL WOP may be Fequires to submit a doctor's report substantiating the period of iliness 10 ensure proper stafing, approval of ALWOP requests is sticty at the direction of the supervisor, and will be based on the operational needs of the secton. In BL OeNnG FequeSts, supervisors wil inquire into the reason for the request for ALWOP. Ronald Abernathy Parking Enforcement ‘Supervisor iMemorandum To: Alll Parking Enforcement Staff From: F&MA/Parking Enforcement Section Date: January 2, 2011 Re: Policies and Procedures-Computerized Handhetds and Portable Radios ‘The purpose of this memorandum is to inform and insure staff in the Parking Enforcement Section understand the day. to day policies and procedures established for the Section ‘conceming computerized handhelds and portable two-way radios, which is effective immediately. All.employees shall be personally accountable for the safekeeping and authorized Use of handhelds and portable radios along with the attachments assigned to them each day for their use while on duty with the City of Oakland. All handhelds and Porlable radios must.be tured in daily at the end of work shit. Handhelds & printer Mustbe placed in there assigned locations. fan employee loses his/her assigned handheld or portable radio or dttachments, the lost should be reported immediately to your superviser. Lost handhelds, radios and attachments ‘will be replaced by the Finance & Management Agency, Parking Division. only once’ during an employee’s teriure, Thereafter, employees are responsible for the full cost of replacement. Ronald Abernathy Parking Enforcement Supenisor ti Cc: Noel Pinto, Parking AdministratorMemorandum To: Parking Control Technicians From: —_ FSA-Parking Enforcement Section Date: January 2, 2011 Re: Telephone-Voice Mail Lines I for any reason you are unable to report to work at your scheduled shift string Lime, or f you are unable to wor, it is mandatory thal you call 238-3099 and speai with 2 Supervisor in the Parking Enforcement Section or leave a message on 236- 6995, All Parking Control Technicians (PCTS) on the 7:00 am.'shift must callin between 7-00. a.m, and 7:18 @.m. All PCTS on the 9:00 am. shit must call in between #46 2m. ang 9:00 a.m. ‘All PCTS working-on Saturdays must callin between 10.00 a.m ‘and 10:15 am, The 238-6995 voice mail telephone line is to only be used during working hours when the 238-3099 line in engaged (busy). 'f you fail to. call in, as’ directed above, you wil be reported as absent, on unauithorized leave. Ronald Abemathy Parking Enforcement Supervisor INemorandum To: Al Parking Control Technicians From: FMA-Parking Enforcement Section Date: January 23, 2012 Re: Uniform Inspections Commencing on Monday January 23, 2012, the unit will begin having Mandatory Uniform Inspections on a daily basis. ‘The inspections will be held based on the established uniform policy set forth by both the S.0.P. under Article 225.02 Neatness. Which states: Uniforms shall be clean, neat, and maintained in good repair. The Supervisor will inspect and require if necessary for the uniform to be cleaned, repaired or replaced, ‘And the established performance standards under the Customer Service Performance Measure which states you must: Standards: Present good personal appearance to customers by always ‘wearing the authorized uniform, which is maintained clean and is neat in appearance 100% of time. Standards: Wears City of Oakland badge at alltimes while an duly. . In addition to the above, other revisions have been made to the S.0.P. regarding thé wearing of Uniforms, which states: . * Dark Blue or Black Caps/Scull Caps without any emblems or insignias other than the City of Oakland's are required in cold weather. + Dark Blue, White or Black T-shirts / Thermals, which must not be visible when wor with short sleeved shirts. Necktie excluded + Blue shorts’ with or without pockets that may be no higher than 2 inches above the knee and may not fit in a manner that does not look professional + Dark Blue or Black socks are required with all uniforms. * All Jackets, shirts and sweaters must have the Authorized City of Oakland Patch'sewn on, also when wearing gloves and scarf they too must be either Dark Blue or Black in color.Parking Control Technicians ‘Shift and Work Schedules. January 23, 2042 + Shoes should be all black, and maintained in good repai. * March ~ October; summer months - Shorts, & Polo's are allowed. +. . Rain Boots must be all black, and pants must be wom covering 1. + Outside of boot/pants tucked inside boots is not permissible. + Shirts are to be tucked in until end of shi * Belts (Black) must be wom Parking Enforcement ‘Supervisor!