Ng Jia Xin 1001437239

Lim Ling Huey 1001437008

Wong Mei Yee 1001436911
Siew Woei Wei 1001437681

1. List and discuss briefly the benefits claimed by Cisco for its In-person
experiences using telepresence.
Among the benefits claimed are reduced travel time and expense, less carbon
emissions (greener), improved productivity. Other business benefits described
include scaling expertise, accelerating time to market, redefining the customer
experience, and unifying the organization across the globe.

2. AXA is a global financial services firm. Describe why they invested in

telepresence.
A global firm needs to communicate internally, and with customers, on a global
basis. Traditional executive travel is too expensive. They were looking for an
immersive experience which would have the effect of being in the same room with
other executives even though they were thousands of miles away. They were looking
to improve the decision making process both in terms of speed, and quality. Briefly,
the end result was economies of decision making, of travel, and improved
collaboration.

3. Why does AXA need special rooms dedicated to telepresence? Why cant
conferences take place at the desktop?
Special rooms are used because the monitors are much larger than desktop units;
the system requires special networking and computing equipment; and special
rooms are like conference rooms, a place where discussions, debates, and decisions
take place.

4. In the past, work was organized into central buildings located in central
locations (like cities) in order to facilitate face-to-face interactions. What
impacts might telepresence have on the organization of work? How could
you use these tools to organize work on a global scale even when
employees are in different physical locations?
Telepresence opens up the possibility that global corporations could be managed
much more efficiently, with much less business and management travel, and with
greater precision and speed, than is currently the case. Within a country, there would
be much less need for large centralized headquarters. Telecommuting, which already
describes the work lives of millions of Americans, becomes a more realistic option for
employees.