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The Hospital Culture Questionnaire (HCQ)

(based on the Corporate Culture Scale - Short Form by Jns et al., 2005)
How do you personally perceive the clinic and managers concerning the following aspects?
In my view the clinic is...

strongly
agree

undecided

somewhat

strongly
disagree

no opinion

somewhat

(1) patient-centred

(2) staff-centred

(3) quality-orientated

(4) open for innovation

(5) ...team-orientated

(6) ...enjoys direct and efficient


decision-making channels

strongly
agree

agree

undecided

disagree
somewhat

strongly
disagree

no opinion

somewhat

(1) ...demonstrate a
participative leadership
style

(2) ...place a high level of trust


in their staff

(3) ...attach great importance


to internal communication
(staff information)

(4) ...involve staff in decisions

(5) ...address conflicts openly

(6) ...attach great importance to


interdisciplinary teamwork

(7) ...have difficult situations with


their staff under control

(8) ...are able to express criticism


in a constructive way

The clinic managers

agree

disagree

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