Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
CONTENTS
1. Company Profile
2. Management Profile
3. I . T . Consultancy Services
4. O u t s o u r c i n g S e r v i c e s
5. Satisfied Customers
6. S e r v i c e P a r t n e r s .
7. Licensings
8. Contact Us
1.Company Profile
SolSense1 is a comprehensive enterprise solution company providing customers with
integrated end-to-end solutions and services to develop their business performance in
real-time.
Realizing that businesses face significant challenges and need dependable solutions to
cope varied tasks in diverse processes, we support our customers in not just gauging
their exact requirements, but also in recommending and implementing absolute, robust
and dependable solutions.
SolSense1 foundation divisions are Technology
Consultation, Infrastructure and Outsourcing. Our
Team of Professionals work proactively to
provide an array of solutions and services to
different businesses. At the same time as
specializing in different areas, the divisions
complement each other, presenting a collective
front that ensures value added and enhanced services to our clients.
Our services include catering to end user IT needs, enabling Converged
Communications systems for organizations, management of human resource. Our area
of expertise includes specialized industrial I.T. solutions. Our solutions are driven by
technology from world-renowned trade partners like Cisco, Microsoft, Telecard, Net
Hertz (USA) The technology offered is acclaimed internationally for its reliability and
ensures complete satisfaction. Our Outsourcing unit offers services in the areas of
customer interaction, back-office transaction, Telemarketing, Finance and accounting,
allowing you to not just reduce your costs but also gain in terms of service quality and
productivity.
2. Management Profile
Asim Ali (Director Planning and
Development)
Syed Asim Ali is dynamic
confident
he
is
professional
a
strategic
and a
entrepreneur
thinker
with
(NPO), National Institue of Labor Association and Training (NILAT), Pakistan Navy HRDC.
She often invited as speaker to HR workshops & Conferences.
analytical, leadership, and technical marketing skills. Highly organized, motivated capable
of meeting tight deadlines by employing the available resources for the desired results.
4. Outsource Services
SolSense1 have cutting edge technology and robust infrastructure to manage all our
projects efficiently. We are equipped with latest facilities like predictive dialer software,
ACD, IVR, soft phone, fax on demand, voice logging and call blending. The call centre
services offered by SolSense1
are divided under three main
heads which are outbound
services, inbound services and
back-office services. SolSense1
has the expertise and skilled
manpower to set up and
manage large outbound and
inbound call center services.
Our call centre agents are well
trained and proficient enough to
handle large volumes of calls in
a professional manner. The
agents are provided in-house
training starting from greeting
the customers over the phone,
calls pertaining to surveys, lead
generation,
verifications,
collections and sales.
SolSense1 is your one stop
business process outsourcing firm for all your call center requirements. All you need to
do is give us a call.
Voice Broadcast
Voice broadcasting and voice mail broadcast allows you to instantly send bulk of
interactive phone calls with ease while managing the entire process right from the Web.
Through SolSense1 Services you can instantly send alerts, reminders, notifications,
political calls, messages, interactive polls, product updates or surveys.
information required for the customer to have a thorough understanding of the products
or services.
Interactive Voice Response
Interactive voice response (IVR) helps the inbound call centre in proper distribution of
routing information with the help of FAX or pre-recorded voice messages. The IVR
system of SolSense1 BPO includes services like, self service and FAX management
capabilities.
SolSense1 is the ultimate resource for all your transcription services offering affordable
transcription services that will meet your deadline without breaking your budget.
SolSense1 uses cutting edge technology to ensure consistent high quality conversion of
your audio-video to text output voice transcription.
Order Taking Services
SolSense1 BPO services can play a supporting role in all your order taking services.
We help in accurately recording and delivering the important messages that make your
business run. We have experienced order taking representatives who are proficient
enough to handle calls and take orders over the phone.
Billing and Product Information
The skilled call center agents of SolSense1 BPO Services can be your customer's main
information source for a particular product or service. We are specialized in providing
technical product information to its callers. SolSense1 BPO Services is your complete
source for automated billing and mailing your outsourced services.
Web-marketing Services
6.Service Partners
We strongly believe in building new partnerships in order to serve our customers better
And to achieve this we are following 3 golden rules.
1. Be deliberate
2. Be open
3. Be willing
In short span of time we have built sturdy partnerships with companies like
Microsoft
www.microsoft.com
Telecard Ltd. Pakistan. (Partner in Telecom Services in Pakistan)
www.telecard.com.pk
Noble Systems Touchstar (USA)
www.digisoft.com
3CX
www.3CX.com (USA)
NetHertz Corporation USA (Partner in Telecom Services in USA)
www.nethertz.com
E-bone Network (Partner in Connectivity Services)
www.ebonenet.com
NasaCom (Partner in Connectivity Services)
www.nasacom.net
9. Licensing
Following are the Registrations and Local Licensings from Government departments
acquired so far.
Company Registration Certificate from Pakistan Software Export Board
Call Centre Registration Certificate from Pakistan Software Export Board.
NTN # 1319305.
10. Contact Us
Address:
Suite# 301 Business Avenue Shahra-e-Faisal Karachi,
Pakistan 75400.
Phone# 0092 (021) 386 77 77 1
Fax# 0092 (021) 38677 77 2
Email: info@solsense1.com or sales@solsense1.com
Website www.solsense1.com