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EVALUATION CERTIFICATE
This is to certify that the undersigned have assessed and evaluated the project on Reforms
In Indian Banking Sector submitted by Vivek D.Rabadia student of M.Com. Part - I
(Semester I) In Banking & Finance for the academic year 2015-16. This project is
original to the best of our knowledge and has been accepted for Internal Assessment.
Principal
Place: Mumbai
Date: 01st October, 2015
Name & Signature of Student
Name
: Vivek D. Rabadia
Signature : _________________
ACKNOWLEDGEMENT
Projects have always been fun Learning experience, but with growing age, at this Masters
Level, it surely demands Corporate and Depth Approach.
This project was a great learning experience and I take this opportunity to acknowledge all
those who gave me their invaluable guidance and inspiration provided to me during the
course of this project by my guide.
I would like to thank Mr.Oberoi- Professor of Commercial Bank Management.
I would also thank the M.Com Department of NarseeMonjee College of Commerce &
Economics who gave me this opportunity to work on this project which provided me with a
lot of insight and knowledge of my current curriculum and industry as well as practical
knowledge.
Would sincerely thank our coordinator Mr. Harish Sharma for constant guidance over the
projects and curriculums.
I would also like to thank the library staff of NarseeMonjee College of Commerce &
Economics for equipping me with the books, journals and magazines for this project.
I would also like to thank my friends and fellow students who helped me in the cause of the
project.
Executive Summary
A reinvention or a renewal or a rediscovery, the way you term it, shall root the
structural changes in the Indian Banking Sector.
There has been a tremendous change in the banking sector and these changes include phone
banking, online banking, ATM, Bancassurance, mutual funds etc. There was a time when
banks used to perform only the basic functions but today the scenario is not the same. There
is an increasing competition in this field and banks are aiming to offer more and more
products and services to their customers. This change has led to convenience and customers
are at ease. This change is possible because of the trust which the people have in banks.
The Indian Banks even after a decade full of reforms for the sector have a long way to go.
Product innovations, better information technology and operating mechanisms not only
enhance the income and reduce expenses but also act as a catalyst to retain customers. The
question is will this suffice for the future? With the continued integration of the Indian
markets with the global markets, the volatility is rising. To survive this dynamism and the
risks arising from the same, banks need to have resources in place to understand and manage
them on a regular basis. Markets, which have so far witnessed a deluge in the number of
banks, will now witness consolidation.
Globalization has but lead to the liberalization of the Indian Banking sector; like the other
sectors opened up, today, the Indian banks need to learn much more from competition;
customers and not advances and customer service is the call for the day.
Sr. No.
Particulars
Page No.
INTRODUCTION
12
13
17
19
21
10
CHALLANGES
24
11
NEWSPAPER ARTICALES
26
12
INDUATRY ANALYSIS
29
13
32
14
CONCLUSION
35
15
BIBLIOGRAPHY
37
INDEX