SUMMER

INTERNSHIP
PROPOSAL

STRESS MANAGEMENT

Submitted by
M Amulya

12066

Submitted to
Mr J Sathish

Submitted on

Dy. Manager

03-04-2013

Ashok Leyland, Unit II

Hosur

Table of Contents
1. Introduction..........................................................................1
1.1. Work Related Stress.........................................................1
1.2. Causes of Stress..............................................................2
2. Project Details......................................................................2
2.1. Purpose...........................................................................2
2.2. Objectives........................................................................ 2
2.3. Methodology....................................................................3
2.4. Information Required.......................................................3
3.3. Analysis...........................................................................3

Stress Management
1. Introduction
"Stress is like spice - in the right proportion it enhances the flavour
of a dish. Too little produces a bland, dull meal; too much may choke
you."
Modern life is full of hassles, deadlines, frustrations, and demands. For
many people, stress is so commonplace that it has become a way of life.
Stress is a normal physical response to events that makes a person feel
threatened or upsets the balance in some way. When a person senses
danger whether its real or imagined the body's defences kick into high
gear in a rapid, automatic process known as the fight-or-flight reaction,
or the stress response.

1.1. Work Related Stress

Work-related stress is the response people may have when presented with
work demands and pressures that are not matched to their knowledge and
abilities and which challenge their ability to cope.
Stress occurs in a wide range of work circumstances but is often made
worse when employees feel they have little support from supervisors and
colleagues, as well as little control over work processes.
There is often confusion between pressure or challenge and stress and
sometimes it is used to excuse bad management practice.
Pressure at the workplace is unavoidable due to the demands of the
contemporary work environment. Pressure perceived as acceptable by an
individual, may even keep workers alert, motivated, able to work and
learn, depending on the available resources and personal characteristics.
However,

when

that

pressure

becomes

excessive

or

otherwise

unmanageable it leads to stress. Stress can damage an employees' health

and the business performance.
Work-related stress can be caused by poor work organisation (the way we
design jobs and work systems, and the way we manage them), by poor
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Stress Management
work design (for example, lack of control over work processes), poor
management, unsatisfactory working conditions, and lack of support from
colleagues and supervisors.
Stress should be a powerful driving force, not an obstacle.

1.2. Causes of Stress

Job Insecurity
High Demand for Performance
Technology
Workplace Culture
Personal or Family Problems

2. Project Details
2.1. Purpose

To find if the employees of Ashok Leyland are affected by

Occupational Stress and if it is affecting their work-family balance,

productivity, health, etc.

To suggest ways which can help employees overcome the stress and
benefit both the company and the employees

2.2. Objectives
1. To measure occupational stress levels among different categories of
employees working in Ashok Leyland (Unit II), Hosur
2. To study and analyse stress in relation to individual differences
(gender, age, marital status, parenthood, number of children,
hierarchical level, department, and working hours)

2.3. Methodology
A

questionnaire

can be

administered

to

the employees

in

each

department which would capture the perceived levels of stress of the

employees in each department.

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Stress Management
In addition to this, personal and in-depth interviews of a few employees
from each department and hierarchical level would help us understand the
stress levels of the employees even better.
The sample can be taken based on the population characteristics of the
employees in each department.

2.4. Information Required

Number of employees in each department

Number of departments in the organization
Statistics on the individual differences

2.5. Analysis
Descriptive Statistics like mean, standard deviation will be calculated.
Along with this, ANOVA (Analysis of Variance) will be used to find the
relationship between the stress level and the individual differences.
The hypotheses that can be tested are as follows:
1. H0: There is no significant difference between the perceived stress
level and the gender of the employees
H1: There is significant difference between the perceived stress level
and the gender of the employees
2. H0: Perceived stress level and Marital Status are independent of
each other
H1: Perceived stress level and Marital Status are dependent on each
other
3. H0: Perceived stress level and Department in which the employee
works are independent of each other
H1: Perceived stress level and Department in which the employee
works are dependent on each other
4. H0: There is no significant difference in the perceived stress levels of
the employees and the number of working hours
H1: There is a significant difference in the perceived stress levels of
the employees and the number of working hours

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