Baggage Terms and Conditions

Baggage Terms and
Conditions at
Amsterdam Airport
Schiphol
Version 1.1, 1 December 2013
Efficient and care-free baggage handling in the baggage handling systems at

Amsterdam Airport Schiphol.
Amsterdam Airport Schiphol

Aviation
Airport Operations/Baggage
Overview
Introduction
This document describes the terms and conditions for baggage items that enter the
baggage handling system of Amsterdam Airport Schiphol. It contains information
on:
The purpose and application of these terms and conditions;
The specific terms and conditions that apply to baggage items in order to be
handled by the baggage handling system;
The baggage items that cannot be handled by the baggage handling system;
The terms and conditions pertaining to the information required for automated
baggage handling.
Contents
This document contains the following chapters:

Subject
Overview
General
Terms and conditions for check-in baggage
Terms and conditions for transfer baggage
Terms and conditions for reclaim (terminating) baggage
Terms and conditions for odd-size baggage
Specification of the Baggage Source Message
Specification of the Seasonal Timetable
Specification of the Actual Flight Schedule
Purpose
See page
1
3
5
7
9
11
12
16
19
The purpose of these terms and conditions is to enable the efficient handling of
baggage in the baggage handling systems of Amsterdam Airport Schiphol, in
order to
Guarantee the efficient throughput of baggage items;

Avoid strain potentially leading to injury of baggage handling personnel;
Avoid damage to baggage items;
Avoid damage to the baggage handling system.
Non-compliance
Amsterdam Airport Schiphol will contact involved parties upon apparent noncompliance with these terms and conditions, in order to jointly analyse causes for
non-compliance and develop improvements/amendments to further support the
above purpose.
Intended
audience
These terms and conditions apply to all airlines and their handling agents
who utilise the automated baggage handling system and baggage
facilities of Amsterdam Airport Schiphol.
Valid from
These terms and conditions are valid from 1 November 2013.
Revision
This document is revised twice yearly.

Continued on the next page
A/OPS/BGL

Revised 27 November 2013
1 | 23

Aviation
Overview, Continued
Contact
In case of questions, please contact Mr M. van Gaalen (gaalen@schiphol.nl)

at the Logistics and Innovation section of Amsterdam Airport Schiphols
Baggage department.
References
This document refers to:

[IATA PSCRM] IATA Passenger Services Conference Resolutions Manual,
27th Edition, June 2007.
[R.ARB] Work Equipment Directive, 2009/104/EC.
Referring to this
document
A/OPS/BGL
This document is referred to as:

[COND BAX].(short)
[COND BAX] Voorwaarden Bagage Amsterdam Airport Schiphol EN (long).

2 | 23

Aviation
General
Introduction
This chapter contains the definitions and acronyms of the terms used in this document.
Baggage
The terms baggage, baggage items and bags are all used in this document and, for
all intents and purposes, are considered synonymous.
Definitions
The table below contains definitions relevant to this document.

Term
Normal
baggage
Odd-size
Out-ofgauge
(OOG)
Definition
Normal or regular baggage is considered to be either luggage,
suitcases, trunks, boxes or bags of a more or less rectangular shape, not
being odd-size (see below).
Normal baggage also fits within the general dimensions applicable to
each specific baggage handling area (see Specific Terms and Conditions
on pages 5, 7, and 9).
Normal baggage can be of rigid shape (hard-shell suitcase) or
deformable within limits (duffel or equipment bags).
Odd-size baggage is baggage which clearly and visibly:
Is able to roll or runs a risk of rolling
Is open or easily opened on its own
Has protruding or hooked edges
Contains live creatures
Contains liquids, chemicals, noxious/poisonous or
flammable/explosive substances
Is fragile (i.e. the casing, not the contents)
May damage personnel and/or the baggage handling system through
sharp or pointed edges
Is constructed of multiple loosely attached items.
Examples of odd-size baggage:
Trolleys, buggies, (parts of) child booster seats
Rolled sleeping bags
Cans of paint
Animal kennels
Unlocked, unsecured toolboxes.
Out-of-gauge baggage is normal baggage which either exceeds or falls
below the physical dimensions length, width, height and weight
permitted for automated baggage handling (see Specific Terms and
Conditions on pages 5, 7, and 9 for each areas permitted dimensions).
A/OPS/BGL

3 | 23

Aviation
General, continued
Definitions
(continued)
Term
Dimensions
Definition
Length: in cm, measured in the direction of transportation
Height: in cm, measured perpendicular to the conveyor belt
Width: in cm, measured perpendicular to the direction of
transportation
Weight: in kg, measured perpendicular to the direction of
transportation
The following figure shows how the dimensions of baggage on the
transport conveyors are measured.
Length
Height
Width
Abbreviations
The table below contains abbrevioations used in this document.

Abbreviation
AFS
ALT-MUM
BSM
OOG
SSDOP
STT
T1 4
TSD
UQE
A/OPS/BGL
Meaning
Actual flight schedule
Automated load unit transport Mechanical unloading
module
Baggage source message
Out of gauge (see Definitions above)
Self-service drop-off point
Seasonal time table
Terminal 1 ... 4
Transfer screening D-pier
Unloading quays E-pier

4 | 23

Aviation
Terms and conditions for check-in baggage

Introduction
This chapter contains the terms and conditions for baggage items at the check-in
positions at Amsterdam Airport Schiphol.
General terms and conditions are presented first, followed by specific terms and
conditions for each check-in area where applicable.
General terms
and conditions
Baggage items may only enter the baggage handling system under the following
conditions:
Tem
Normal baggage
Drawbar
Belts/handles
Separation
Orientation
Baggage label
Heavy baggage
label
BSM
Location
Exclusions
The following baggage items should not be allowed to enter the baggage handling
system at check-in:
Note
Condition
The baggage item meets the definition of normal baggage
(see Definitions).
If present, drawbars must be fully retracted/collapsed.
Handles/brackets and straps must be tightly tied to the
baggage item.
Consecutive baggage items must be inserted with at least a
hands width of clearance between them.
If applicable, baggage items with wheels must be positioned
with the wheels oriented towards the passenger and the
check-in desk.
Baggage items must be fitted with one and only one baggage
label compliant with [IATA PSCRM] Resolution 740.
Note: the baggage label must be visible and not rolled,
bunched, creased, damaged or wedged.
Baggage items weighing more than 23 kg must be fitted with
a label with the text Heavy.
For each baggage item a Baggage Source Message must be
sent to the baggage handling system, compliant with the
specifications in this document below (see Specification
Baggage Source Message).
Baggage items can only enter the baggage handling system
through the insertion conveyors at the check-in desks or via an
SSDOP.
Baggage items not compliant with the above conditions;

Odd-size baggage (see Definitions);
Out-of-gauge baggage (see Definitions);
Baggage items without a correct and recognisable baggage label.
Amsterdam Airport Schiphol reserves the right to classify baggage items as noncompliant and deny said baggage access to the baggage handlings system where
applicable.
A/OPS/BGL

5 | 23

Aviation
Terms and conditions for check-in baggage, Continued

Warning
If baggage items do not comply with the admissible dimensions, the collecting conveyor
will stop.
Specific terms
and conditions at
Departures
In all departure areas, excluding departures 1 desk rows 1 and 2, the following
minimum and maximum allowable baggage dimensions apply:
Dimensions
Length
Height
Width
Weight
Specific terms
and conditions at
Departures 1,
desk rows 1 & 2
At Departures 1 desk rows 1 and 2, the following minimum and maximum allowable
baggage dimensions apply:
Dimensions
Length
Height
Width
Weight
A/OPS/BGL
Values
Between 30cm and 100cm
Between 0.5kg and 32kg
Values

6 | 23

Aviation
Terms and conditions for transfer baggage

Introduction
This chapter contains the terms and conditions for baggage items at the transfer input
conditions for each transfer input area where applicable.
General terms
and conditions
conditions:
Term
Normal baggage
Drawbar
Belts/handles
Separation
Orientation
Baggage label
Heavy label
BSM
Location
Exclusions
system at check-in:
Note
Condition
(see Definitions).
baggage item.
check-in desk.
Note: this baggage label shall be visible and not rolled,
Baggage items weighing more than 23kg must be fitted with a
label with the text Heavy1.
For each baggage item a Baggage Source Message must be
sent to the baggage handling system, compliant with the
specifications in this document below (see Specification
Baggage Source Message).2
SSDOP.

applicable.
1
2
It is assumed that a Heavy label has been applied to the baggage item at check-in at the upstream station.
It is assumed that a BSM has been sent at check-in at the upstream station.
A/OPS/BGL

7 | 23

Aviation
Terms and conditions for transfer baggage, Continued

Warning
Baggage items that do not comply with the admissible dimensions will be routed to the
next available out-of-gauge run out (see Specific terms and conditions below for
details). To avoid stagnation and die-back in the baggage flows, these baggage items
must be manually removed.
Specific terms
and conditions at
Transfer
In all transfer areas, except Transfer UQE, the following minimum and maximum
allowable baggage dimensions apply:
Dimensions
Length
Height
Width
Weight
Values
Baggage items that do not comply with these dimensions are routed to the out-ofgauge run out.
Specific terms
and conditions at
Transfer UQE
A/OPS/BGL
Baggage items longer than 160cm and/or heavier than 85kg are stopped at the out-ofgauge retrieval point in the out-of-gauge line.

8 | 23

Aviation
Terms and conditions for reclaim baggage

Introduction
This chapter contains the terms and conditions for baggage items at the reclaim input
conditions for each reclaim input area where applicable.
General terms
and conditions
conditions:
Term
Normal baggage
Drawbar
Belts/handles
Separation
Orientation
Baggage label
Heavy label
Location
Exclusions
Condition
(see Definitions).
baggage item.
check-in desk.
Note: this baggage label must be visible and not rolled,
Baggage items weighing more than 23kg must be fitted with a
label with the text Heavy3.
SSDOP.
system at check-in:

Note
applicable.
Warning
If baggage items do not comply with admissible dimensions, the reclaim conveyor will
stop.
It is assumed that a Heavy label has been applied to the baggage item at check-in at the upstream station.
A/OPS/BGL

9 | 23

Aviation
Terms and conditions for reclaim baggage, Continued

Specific terms
and conditions at
Reclaim
In all Reclaim areas the following minimum and maximum allowable baggage
dimensions apply:
Dimensions
Length
Height
Width
Weight
A/OPS/BGL
Values
Between 0,5kg and 32kg

10 | 23

Aviation
Terms and conditions for odd-size baggage

TBD
A/OPS/BGL

11 | 23

Aviation
Specification of Baggage Source Message (BSM)

Policy
All Baggage Source Messages (BSMs) sent to the automated baggage handling system
of Amsterdam Airport Schiphol pertaining to baggage items to be processed by the
baggage handling system must comply with the specifications in this document. This
compliance is required for Local, Terminating and Transfer BSMs as well as BSM
Change and BSM Delete messages.
Rationale
BSMs that comply with this specification ensure a timely, efficient and correct
processing of baggage items by the baggage handling system of Amsterdam Airport
Schiphol.
Non-compliance
Non-compliance with this specification may cause errors or complete failure in

automated baggage handling.
NOTE: the BHS of Amsterdam Airport Schiphol is not capable of informing senders of
BSMs directly and instantly of non-compliance.
BSM Element
specification
All BSMs must at least comply with the BSM Specification (BSM Version 1) in [IATA
PSCRM] Recommended practice (RP) 1745, section 4.
Furthermore, all BSMs must contain the elements described in the following table and
comply with the stated conditionality.
Note: BSMs may contain additional elements not mentioned in the table below,
conforming to [IATA PSCRM] RP1745. These elements will be ignored by the BHS.
Element
BSM
CHG/DEL
.D
.E
.F
Definition
Standard
message
identifier
Change of status
identifier
Bag check-in
details
Conditionality4
Mandatory
Baggage
exception data
Operational
outbound flight
information
Optional
Conditional
Conditional
Conditional
Condition
A change or deletion of a
previously sent BSM is required.
Baggage is checked in at a remote
check-in location or a Self-Service
Baggage Drop-off location. See
[IATA PSCRM] RP1745 Section
2.3.7.3.
For local (check-in) and transfer

baggage.
Mandatory: element must be sent. Conditional: element must be sent if stated condition(s) apply. Optional:
element may be sent if so desired.
A/OPS/BGL

12 | 23

Aviation
Specification of Baggage Source Message (BSM), Continued

BSM Element
specification
(continued)
Element
.G
.H
.I
.L
.N
.O
.P
.R
.S
.T
.V
.W
.X5
.Y
ENDBSM
Definition
Ground
transport
Handling
location
Inbound flight
information
Automated PNR
address
Baggage tag
details
Onward flight
information
Passenger name
Internal airline
data
Reconciliation
data
Baggage tag
printer ID
Version and
supplementary
data
Pieces and
weight
dimensions and
type data
Baggage security
screening
Frequent
traveller number
End of message
identifier
Conditionality
Optional
Condition
Optional
Conditional
For terminating and transfer

baggage.
Optional
Mandatory
Conditional
Conditional
Optional
For baggage with an onward

destination.
For local and transfer baggage.
Conditional
For local and transfer baggage.
Conditional
For local baggage.
Mandatory
Conditional
When data is available.
Optional
Optional
Mandatory
BSMs are allowed to contain a .X element compliant with earlier editions of [IATA PSCRM] RP1745, for example the
26th Edition or earlier.
A/OPS/BGL

13 | 23

Aviation

BSM field
specification
The specific field of the elements mentioned above must comply with the following:
The specifications in [IATA PSCRM] RP1745 section 2.3;
The conditionalities for use in the BSM as described in [IATA PSCRM] RP1745 section
4.8.
For some fields specific conditions apply for the BHS of Amsterdam Airport Schiphol.
These conditions are described in the table below:
BSM
Element
.F
Airline and flight

numbers
.F
Class of travel
.I
Airline and flight

numbers
.N
Baggage tag
number
.V
Baggage source
indicator
.V
.V
Airport code
Message reference
number
Acknowledgement
request A
Encryption
.V
.V
BSM addressing
Field
Condition
These data items must be identical to the data
items sent in the AFS and STT records (see
Specification of STT and Specification of AFS on
pages 16 and 19).
May, if provided and required, be used for
defining subsortations in the baggage handling
system.
These data items must be identical to the data
items sent in the AFS and STT records (see
Specification of STT and Specification of AFS on
pages 16 and 19).
This data item must be identical to the barcode
representation of the tag number on the
baggage tag.
L for local (check-in) baggage
T for transfer baggage
X for terminating (reclaim) baggage
R for remote (remote check-in) baggage.
AMS in all instances.
Not used.
Not used.
Not used.
BSMs must be addressed in one of the following two ways:

BSMs sent via
SITA BagMessage Service
KLM CODECO
Address
LONASI01
SPLBE7X
A/OPS/BGL

14 | 23

Aviation

BSM change and
delete protocol
In cases where the information in a previously sent BSM requires changes or has
become obsolete (e.g. when re-routing a passenger or re-labelling a baggage item),
BSM data may be changed or deleted using the protocols below:
If BSM data needs to be
Deleted
Then
A BSM must be sent with:
Changed
the Change of Status Identifier DEL;

the corresponding Baggage Tag Number in
the .N element.
A BSM must be sent with:
Changed (deprecated method)
the Change of Status Identifier CHG;

the .N element;
changed data in the corresponding elements.
Note: this excludes the .N element!
Firstly, a BSM must be sent with:
the Change of Status Identifier DEL;
the .N element.
Secondly, a new BSM must be sent, containing
the correct data.
Note: changing the order of these events will
lead to deletion of the sent BSM and may cause
baggage mishandling.
A/OPS/BGL

15 | 23

Aviation
Specification of Seasonal Time Table (STT)

Policy
All Seasonal Time Tables (STT) or Seasonal Time Table records sent to the
Automated Baggage Handling System (BHS) of Amsterdam Airport Schiphol,
for purposes of handling baggage for said flights at this airport must comply
with the specification in this document. STT data must be available for all line,
charter and ad-hoc flights.
STT data is primarily sent to the CISS system.
Rationale
Seasonal Time Tables that comply with the specifications in this document
ensure correct and timely handling of baggage items in the automated
baggage handling system of Amsterdam Airport Schiphol.
Non-compliance
Seasonal Time Tables that do not comply with the specifications in this
document may cause the BHS of Amsterdam Airport Schiphol to be incapable
of correctly handling baggage items.
Note: the BHS of Amsterdam Airport Schiphol is not capable of directly
notifying senders of non-compliant STTs of non-compliance.
A/OPS/BGL

16 | 23

Aviation
Specification of Seasonal Time Table (STT), Continued

STT element
specification
STT messages must contain flight records compliant with the following specification6:
Element
Arrival/Departure
indicator
Flight prefix
Conditionality
Mandatory
Description
Arrival or departure indicator (A or D)
Mandatory
IATA 2 character or ICAO 3 character flight

prefix.
Flight suffix
Schema date start
Mandatory
Mandatory
Schema date end
Mandatory
Scheduled time
Mandatory
Operational days
Mandatory
NOTE: the STT flight prefix must be

identical to the flight prefix used in BSMs.
Flight suffix
The date used with Schema date end and
Operational days to determine the flight
schedule for a given date (local time).
The date used with Schema date start and
Operational days to determine the flight
schedule for a given date (local time).
Scheduled time of arrival for arrival
(inbound) flights.
Scheduled time of departure for departure
(outbound) flights.
Specific days of the week (numerical 1
7).
NOTE: this may be a set of days.
In the case a seasonal schedule for a week
or shorter is sent, the combination of
Flight prefix, Flight suffix and
Operational day is unique for each record.
In all other cases the combination of
Schema date start, Schema date end,
Flight prefix, Flight Suffix
and Operational day is unique for each
record.
Source: IRS-BHS-AODB BHS Backbone, 70MB-2303-666.S
A/OPS/BGL

17 | 23

Aviation
Specification of Seasonal Time Table (STT), Continued

STT element
specification
(continued)
Element
Aircraft type
Aircraft
configuration
Flight range
identification
Flight nature
Seats
Destination range
EU indicator
Baggage handler
Passenger handler
type
STT data
formats
TBD.
STT addressing
TBD.
A/OPS/BGL
Conditionality
Mandatory
Optional
Description
Type of aircraft.
Configuration of aircraft.
Mandatory
Mandatory
Optional
Mandatory
Identification of the flight range

(Domestic, Europe, Intercontinental etc.).
Examples: PC, PL
Maximum number of seats.
IATA 3 Character Airport code.
Mandatory
Mandatory
Mandatory
NOTE: Multiple entries indicate different

flight legs.
EU Indicator.
Baggage handler code.
Handler type (baggage or passenger).

18 | 23

Aviation
Specification of Actual Flight Schedule (AFS)

Policy
All Actual Flight Schedules (AFS) or Actual Flight Schedule records sent to the
Automated Baggage Handling System (BHS) of Amsterdam Airport Schiphol
for purposes of handling baggage for said flights at this airport must comply
with the specification in this document. AFS data must be available for all line,
charter and ad-hoc flights.
AFS data is primarily sent to the CISS system.
Rationale
Actual Flight Schedules that comply with the specifications in this document
ensure correct and timely handling of baggage items in the automated BHS of
Amsterdam Airport Schiphol.
Non-compliance
Actual Flight Schedules that do not comply with the specifications in this
document may cause the BHS of Amsterdam Airport Schiphol to be incapable
of correctly handling baggage items.
Note: the BHS of Amsterdam Airport Schiphol is not capable of directly
notifying senders of non-compliant AFSs of non-compliance.
A/OPS/BGL

19 | 23

Aviation
Specification of Actual Flight Schedule (AFS), Continued

AFS element
specification
AFS messages must contain records compliant with the specification in the following
table7:
Element
Arrival/Departure
indicator
Flight prefix
Conditionality
Mandatory
Description
Arrival or departure indicator (A or D).
Mandatory
IATA 2 character or ICAO 3 character

Flight prefix.
Flight Suffix
Scheduled
date/time
Mandatory
Mandatory
Code-share flights
Main flight
Mandatory
Conditional
Estimated
touchdown time
Optional
Estimated on/off
blocks time
Optional
Estimated
airborne time
Optional
Aircraft type
Aircraft
configuration
Aircraft
registration
Flight range
identification
Flight nature
Cancelled
indicator
Seats
Expected number
of passengers
Destination range
Optional
Optional
NOTE: the AFS Flight prefix must be

identical to the Flight prefix used in
BSMs.
Flight suffix.
Scheduled time of arrival for arrival
(inbound) flights.
Scheduled time of departure for
departure (outbound) flights.
Indicator for code-share or main flights.
Mandatory for code-share flights.
Indicative of the main flight.
For arrival flights (inbound). An estimate
of the touchdown time, including source
of estimate and status of given value.
For arrival flights (inbound) and
departure flights (outbound). An
estimate of the in-blocks (arrival) or offblocks (departure) time, including source
of estimate and status of given value.
For departure flights (outbound). An
estimate of the airborne (departure)
time, including source of estimate and
status of given value.
Aircraft type.
Aircraft configuration.
Optional
External aircraft registration.
Optional
Indicator of the flight range (Domestic,

Europe, Intercontinental etc.).
Example: PC, PL.
Indicator for a cancelled flight.
Gate
Optional
Ramp position
EU indicator
Optional
Optional
Optional
Optional
Optional
Optional
Optional
Maximum number of seats.

The expected number of passengers on
board.
IATA 3 character Airport code. Multiple
entries are indicative of the flight legs.
Location where passengers board the
aircraft.
Location where the aircraft is parked.
EU Indicator.
Source: IRS-BHS-AODB BHS Backbone, 70MB-2303-666.S
A/OPS/BGL

20 | 23

Aviation
Specification of Actual Flight Schedule (AFS), Continued

AFS element
specification
(continued)
Element
Flight remark 1
Flight remark 2
Baggage handler
Passenger handler
type
Reclaim belt
identification
Conditionality
Optional
Optional
Mandatory
Optional
Description
Remark code (CDE) and text.
Remark code (RSN) and text.
Baggage handler code.
Handler type (baggage or passenger).
Optional
Erase belt time
Optional
Check-in open
time
Check-in close
time
End of handling
Optional
For arrival (inbound) flights. Location

(name, number) of the reclaim belt
where terminating baggage is unloaded
and passengers can reclaim their
baggage.
Indicator for the time an operator (bassregie) clears a reclaim belt.
Time at which check-in desks are opened
for the flight.
Time at which check-in desks are closed
for the flight.
Time at which all handling activities for a
flight are terminated.
AFS Data
formats
TBD.
AFS Addressing
TBD.
A/OPS/BGL
Optional
Optional

21 | 23

Aviation
End of document.
A/OPS/BGL

22 | 23

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Baggage Terms and

Efficient and care-free baggage handling in the baggage handling systems at

Amsterdam Airport Schiphol

This document contains the following chapters:

Guarantee the efficient throughput of baggage items;

These terms and conditions are valid from 1 November 2013.

This document is revised twice yearly.

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

In case of questions, please contact Mr M. van Gaalen (gaalen@schiphol.nl)

This document refers to:

This document is referred to as:

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

The table below contains definitions relevant to this document.

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

The table below contains abbrevioations used in this document.

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for check-in baggage

Baggage items not compliant with the above conditions;

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for check-in baggage, Continued

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for transfer baggage

Baggage items not compliant with the above conditions;

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for transfer baggage, Continued

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for reclaim baggage

Baggage items not compliant with the above conditions;

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for reclaim baggage, Continued

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Terms and conditions for odd-size baggage

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Specification of Baggage Source Message (BSM)

Non-compliance with this specification may cause errors or complete failure in

For local (check-in) and transfer

Continued on the next page

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Specification of Baggage Source Message (BSM), Continued

For terminating and transfer

For baggage with an onward

For local and transfer baggage.

For local baggage.

When data is available.

Continued on the next page

Version 1.1, 1 December 2013

Amsterdam Airport Schiphol

Specification of Baggage Source Message (BSM), Continued

Airline and flight

Airline and flight

BSMs must be addressed in one of the following two ways: