Tata Consultancy Services

Tata Consultancy Services

Tata Consultancy Services Limited
Type

Public

Traded as

BSE:532540
NSE:TCS
BSE SENSEX Constituent

Industry

IT services, IT consulting

Founded

1968

Founder(s)

JRD Tata

Headquarters Mumbai, Maharashtra, India

Area served

Worldwide

Key people

Ratan Tata
(Chairman)
N. Chandrasekaran
(CEO & MD)
Seturaman Mahalingam
(CFO)

Services

IT, business consulting and outsourcing services

Revenue
Profit

US$ 10.17 billion (2012)

US$ 2.2 billion (2012)

Employees

238,583 (2012)

Parent

Tata Group

Website

www.tcs.com

Tata Consultancy Services Limited (TCS) (BSE:532540 , NSE:TCS ) is an Indian provider of information
technology (IT) services, business solutions and outsourcing services headquartered in Mumbai, Maharashtra, India.
It is a subsidiary of Tata Group conglomerate. TCS is one of the largest publicly traded company in India by market
capitalisation.[5] It is also the largest IT services company in India by revenue and profit.[6]

History
One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It
later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank
of India.[7] It also provided bureau services to Unit Trust of India, thus becoming one of the first companies to offer
BPO services.

Timeline
Early 1970sTata Consultancy Services started exporting its services.
1974The company pioneered the global delivery model for IT services with its first offshore client . TCS's first
international order came from Burroughs Corporation, one of the first business computer manufacturers. TCS was
assigned to write code for the Burroughs machines for several US-based clients. This experience also helped

Tata Consultancy Services

TCS bag its first onsite projectthe Institutional Group & Information Company (IGIC), a data center for ten
banks, which catered to two million customers in the US, assigned TCS the task of maintaining and upgrading its
computer systems.
1975TCS counducted its first-ever campus interview which was
at IISc,Bangalore. The recruits comprising 12 IITians and 3 IISc
graduates were the first to get formal training at the company.
1979TCS delivered an electronic depository and trading system
called SECOM for SIS SegaInterSettle, Switzerland. It was by far
the most complex project undertaken by an Indian IT company.
TCS followed this up with System X for the Canadian Depository
System and also automated the Johannesburg Stock Exchange
(JSE).
TCS associated with a Swiss partner, TKS Teknosoft,
which it later acquired.
1981TCS set up India's first software research and development
center, the Tata Research Development and Design Center
(TRDDC) in Pune.
1985The first client-dedicated offshore development center was
set up for Compaq (then Tandem).
Early 1990sThe Indian IT outsourcing industry grew
tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the
factory model for Y2K conversion and developed software tools which automated the conversion process and
enabled third-party developers and clients to make use of it.
1999TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-Business division
with ten people. By 2004, E-Business was contributing half a billion dollars (US) to TCS.
August 9, 2004TCS became a publicly listed company,
Mahindra Satyam.

much later than its rivals, Infosys, Wipro and

2005TCS ventured into a new area for an Indian IT services companyBioinformatics.

2006TCS designed the ERP for IRCTC.
2008TCS went through an internal restructuring exercise that executives claim would bring about agility to the
organization.
2011TCS entered the Small and medium enterprises (SME) market with cloud-based offerings.
2012-TCS became the first Indian IT company to cross the 10 billion dollar revenue milestone.

Tata Consultancy Services

Operations and acquisitions

Indian branches
TCS had development centers and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore,
Bhubaneswar, Chennai, Coimbatore, Delhi, Goa, Gurgaon, Guwahati, Hyderabad, Kochi, Kolkata, Lucknow,
Mumbai, Noida, Nagpur, Pune, Trivandrum, Jamshedpur, .

Global units
Africa: South Africa, Morocco
Asia (outside India): Bahrain, Beijing,
Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia,
Philippines,
Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE (Dubai)
Australia: Australia
Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands,
Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
North America: Canada, Mexico, USA
South America: Argentina, Brazil, Chile, Colombia, Ecuador, Chile, Uruguay, Peru

Innovation and R&D

Tata Research Development and Design Center
TCS established the first software research center in India, the Tata
Research Development and Design Center, in Pune, India in 1981.
TRDDC undertakes research in Software engineering, Process
engineering and Systems Research.
Researchers at TRDDC also developed Master-Craft (now called TCS
Code Generator Framework
) a Model Driven Development
software that can automatically create code based on a model of a
software, and rewrite the code based on the user's needs.
Research at TRDDC has also resulted in the development of Sujal, a
low-cost water purifier that can be manufactured using locally
available resources. TCS deployed thousands of these filters in the
Indian Ocean Tsunami disaster of 2004 as part of its relief
activities.
This product has been marketed in India as Tata swach, a
low cost water purifier.

Innovation
In 2007, TCS launched its Co-Innovation Network, a network of TCS
Innovation Labs, startup alliances, University Research Departments,
and venture capitalists.
In addition to TRDDC, TCS has 19 Innovation Labs based in three
countries.
processing, text, data and process analytics, multimedia
applications and graphics.

Tata Consultancy Services

TCS Innovation Lab, Embedded Systems: Medical electronics,

WiMAX, and WLAN technologies.
TCS Innovation Lab, Hyderabad: Computational methods in life
sciences, meta-genomics, systems biology, e-security, smart
card-based applications, Linux and open source,digital media
protection, nano-biotechnology, quantitative finance.
TCS Innovation Lab, Mumbai: Speech and natural language
processing, wireless systems and wireless applications.
TCS Innovation Lab, Insurance Chennai: IT Optimization,
Business Process Optimization, Customer Centricity Enablers,
Enterprise Mobility, Telematics, Text Analytics, 2D Barcodes, Mashups, Innovation in Product Development and
Management (PLM) for Insurance.
TCS Innovation Lab, Chennai: Infrastructure innovation, green computing, Web 2.0 and next-generation user
interfaces.
TCS Innovation Lab, Peterborough, England: New-wave communications for the enterprises, utility computing
and RFID (chips, tags, labels, readers and middleware).
TCS Innovation Lab: Performance Engineering, Mumbai: Performance management, high performance
technology components, and others.
TCS Innovation Lab, Cincinnati, United States: Engineering and Manufacturing IT solutions.
Some of the assets created by TCS Innovation Labs are DBProdem, Jensor,
Manager.

Wanem,

Scrutinet, SmartTest

In 2008, the TCS Innovation Lab-developed product, mKrishi, won the Wall Street Journal Technology Innovation
Award in the Wireless category.
mKrishi is a service that would enable India's farmers to receive useful data on
an inexpensive mobile device.
TCS' Co-Innovation Network partners include Collabnet, Cassatt, MetricStream, academic institutions such as
Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner Perkins.

List of acquisitions
The table below gives some details of TCS' key acquisitions
Number Acquisition
Date

Company

Business

Country

Value

8 October
2008

Citi Global
Services Limited

Business
Process
Outsourcing

India

November,
2006

TKS-Teknosoft

Banking
Product

Switzerland $80.4 mn

November,
2005

Comicrom

Banking BPO Chile

February,
2006

Tata Infotech

IT Services

India

$505 mn

Headcount

Remarks

Reference

12472

TCS acquired key BFS

domain knowledge.

[39]

115

Expand product portfolio by

acquiring rights to Quartz and
ownership of Alpha and
e-portfolio, enhanced
presence in Switzerland and
France

[40]

$23.7 mn

1257

Entry into Latin America;

Access to payment processing
platform

[41]

[42]

Tata Consultancy Services

October,
2005

FNS

Core Banking Australia

Product

$26 mn

190

Acquired core banking

solution product and access to
116 customers in 35
countries; FNS was an
existing partner for TCS

October,
2005

Pearl Group

Insurance

United
Kingdom

$94.7 mn

950

Acquired life and pension

outsourcing business from
Pearl Group; Domain
knowledge of life and
pension underwriting
business

[43]

November
2006

TCS Management

IT Services

Australia

$13.0 mn

35

Access to Australian clients

[44]

May 2004

Phoenix Global
Solutions

BPO

India

$13 mn

350

Acquire expertise in
insurance

[45]

May 2005

Swedish Indian IT
Resources AB
(SITAR)

IT Services

Sweden

$4.8 mn

10

May 2004

Aviation Software
Development
Consultancy India
(ASDC)

IT Services

India

180

ASDC was a Singapore

Airlines-TCS JV; Acquired
Singapore Airlines as a major
client

[46]

11

January
2004

Airline Financial
Support Services
India (AFS)

BPO

India

$5.1 mn

316

BPO expertise in Airline and

Hospitality sector

[47]

12

October
2001

CMC Limited

IT Services

India

US$33.89m
(51%)

3100

Access to domestic
capability; continues to be a
separately run company.

[48]

Acquire blue-chip European

customers like Ericsson,
IKEA, Vattenfall and
Hutchison; SITAR was TCS
exclusive partner in Sweden
and a non-exclusive partner
in Norway.

TCS BPO
TCS BPO is the second leading player in the outsourcing industry in India behind Genpact according to Dataquest
survey in August 2011.
TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000
employees
Other than major Indian cities, TCS BPO is also present in Tier-II locations like Pune. TCS is also
expanding its BPO centre in Kolkata, where it already employs 2,000 people.
Tata Consultancy Services has
opened a business process outsourcing facility in the Philippines following the path of India-based BPO companies
which have operations in that country.

US Visa Program
TCS was the fifth largest visa recipient in 2008, preceded by Infosys, CTS, Wipro and Mahindra Satyam.

Tata Consultancy Services

Services has managed to receive ten large deals.[56] TCS is planning to hire 60,000 Employees in Financial year
20112012 [57] TCS has got contract from Credit Union Australia.[58] Country's largest software firm Tata
Consultancy Services (TCS) has received a multi-year, multi-million dollar contract to provide application support,
maintenance and development services from US-based Air Liquide.[59] A book titled The TCS Story... and Beyond
published by the Penguin Group,was authored by S Ramadorai, now TCSs Vice-chairman and launched in
September 2011.The book covers the 43 years journey of TCS.[60] On the Last Trading Day of Year 2011, TCS
overtook RIL to be anointed as the country's most valued firm.[61] On February 6, 2012,TCS signed a multi-year,
multi-million euro contract with European car rental company Europcar for deployment of IT services in France.This
partnership is part of the development of a strategic relationship with industry leading companies in France[62]

Employees
TCS is one of the largest private sector employers in India with a core strength of 238,583 individuals.[3] TCS has
turned into the second-largest employer among listed companies after Coal India Limited.[63] But the biggest
employer in the country is Indian Railways with 1.6 million employees.[64] TCS's BPO arm had revenues of $925
million in the year that ended in March 2011, and has 34,000 employees[65] TCS has one of the lowest attrition rates
in the Indian IT industry.[66] India's biggest IT company, plans to hire 60,000 freshers in FY-2012-13.[67]

TCS in Sports
Tata Consultancy Services is the first Indian company to have its logo featured on the scarlet Ferrari raced by the
legendary Michael Schumacher.[68] TCS is the technology partner of the Rajasthan Royals in Indian Premier League
for an initial duration of three years since 2009.[69] TCS provides Rajasthan Royals with technologies that would
help in analysis of player performance, simulation etc.The company also looks at usage of RFID tags for tracking the
players fitness levels and for security purposes in the stadiums.[70][71]

Recognition
TCS was recognized as Big Four IT Services brand by Brand Finance in 2012 and the company has been ranked as
the world's 7th greenest company in Newsweek's Green Rankings 2011. In addition, TCS is the highest ranked
Asia-based company and second highest ranked globally in the Information Technology & Services company
category.[72]

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[70] TCS is Rajasthan Royals tech partner (http:/ / www. thehindubusinessline. com/ todays-paper/ tp-info-tech/ article1048817. ece/ )
[71] Tata Consultancy Services enters the Indian Premier League (http:/ / www. rajasthanroyals. com/ news20090407. aspx/ )
[72] "TCS is seventh Greenest company" (http:/ / www. reuters. com/ article/ 2011/ 10/ 18/ idUS185643+ 18-Oct-2011+ PRN20111018).
reuters.com. 18 October 2011. . Retrieved 18 October 2011.

Tata Consultancy Services

External links
Official website (http://www.tcs.com/homepage/Pages/default.aspx)

Article Sources and Contributors

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Image Sources, Licenses and Contributors

File:Increase2.svg Source: http://en.wikipedia.org/w/index.php?title=File:Increase2.svg License: Public Domain Contributors: Sarang
File:Bombay House, Tata Group Headquarters in Mumbai.jpg Source: http://en.wikipedia.org/w/index.php?title=File:Bombay_House,_Tata_Group_Headquarters_in_Mumbai.jpg License:
Creative Commons Attribution-Sharealike 3.0 Contributors: AroundTheGlobe
Image:Tcs lucknow campus.jpg Source: http://en.wikipedia.org/w/index.php?title=File:Tcs_lucknow_campus.jpg License: Creative Commons Attribution-Sharealike 3.0 Contributors:
User:SreeBot
File:Tata Consultancy Services Madhapur Hyderabad.jpg Source: http://en.wikipedia.org/w/index.php?title=File:Tata_Consultancy_Services_Madhapur_Hyderabad.jpg License: Public
Domain Contributors: Veera.sj
File:TCS@Siruseri,Chennai.jpg Source: http://en.wikipedia.org/w/index.php?title=File:TCS@Siruseri,Chennai.jpg License: Creative Commons Attribution-Sharealike 3.0 Contributors:
User:Prabu Muthusamy

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