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Bathrooms Are they well marked? Have you checked them? (Keep extra supplies on hand.)
Nursery Is it well marked and clean? Are diaper odors controlled?
3. Ushers and Greeters
Do guests feel welcomed or assaulted?
Friendly and informed
Balance of male and female (always have a woman)
Balance of ages
youth = vitality; age = stability
older people love young people
Along with your nursery workers and childrens teachers, these are
your best evangelists.
4. Nursery
Clean
Secure procedures (children registered)
Consistent trained workers
Greeting team stationed
Brochure explaining the procedures
5. Atmosphere
The atmosphere should reflect the tone of the parish.
Will there be pre-service music? Prelude? Reflective or upbeat?
Lighting: Is it appropriate to the mood desired at each particular service?
Pace / Moods: The service should move smoothly and efficiently, without feeling rushed. Watch
transitions between parts of service. How does mood change from Worship space to other
Sunday programs? Are clergy and staff mindful of special needs?
Smell: Coffee brewing? Incense? Flowers? Make sure any smells are positive and inviting. Not
musty, Not offensive
Decor
o What do people see when they first walk in the door? Is any information up to date and
an accurate portrayal of the current church communitys values and diversity.
o What are the decorations and symbols saying about your parish?
Seating and space (Callahans distinction) Is it comfortable?
o A church feels full when 80% of the seats are taken.
o Newcomers want the back pews and aisle seats. Train ushers and regular attendees to
a few of these free.
6. Clergy and other worship leaders
Warmth and enthusiasm: match the person with the assignment
Genuine
Attire: not fashion, but grooming; coordinated; mirrors audience (formal to informal)
Clergy or other speakers should assume that theres always somebody in the audience who
doesnt know who youre talking about
Whats the difference between these two statements?
Michael Jordan says vs. Pro-basketball superstar Michael Jordan
says
NOT
Answering Machine /
Receptionist
Warm, friendly
Clear information
Professional sounding
Signage
for
Interior inviting and
attractive
Bathrooms well marked
Extra supplies on hand
Nursery well marked
Special info highlighted
Nursery
Clean
Secure procedures (children
registered)
Consistent trained workers
Greeting team stationed
Brochure explaining
procedures
Atmosphere
Background music upbeat,
energetic
Lighting
Smell: coffee brewing
Conversation silence is
threatening
Decor any symbols
Comfortable seating and
space
Up-Fronters
Warmth and enthusiasm
Genuine
Appropriate attire
Music Communicates
Match listening tastes of
audience
Energy
Lyrics (must hear vocals)
Competence, skill (a must)
Expectations Explain
without patronizing
Singing
Praying
Giving
Standing, shaking, raising
Other Communication
Forms
Drama
Video
Slides
Service Times
Pace/Moods
Reflect community
preferences
Well paced
Pastor
Understands audiences world
Spends time preparing
Uses Bible
Bibles available or text printed
Uses language common
language
Disclosure
Sermon length