PRACTICUM EXPERIENCE AT SOCIAL SECURITY SYSTEM

BACOOR BRANCH (SSS)

A Narrative Report Submitted to the

Faculty of Cavite State University
Bacoor Campus

In Partial Fulfilment of the Requirements for the Degree

Bachelor of Science in Business Management
Major in Marketing

VERNALENE L. TAMARES
June 2016

Republic of the Philippines

CAVITE STATE UNIVERSITY
BACOOR CITY CAMPUS

Narrative Report of:

VERNALENE L. TAMARES

Title:
SECURITY

PRACTICUM EXPERIENCE AT SOCIAL

SYSTEM BACOOR BRANCH (SSS)

APPROVED

MARIELEX S. SABELA

______

ANNAMARIE M. RUPIDO

______

English Critic

Date

Practicum Adviser

RONAN M. CAJIGAL, MAEd

Practicum Coordinator

HENRY O. GARCIA, DPA

Date

______
Date

______

Campus Dean, CvSU Bacoor

Date

Note. Original Copy to be filed in the university library and one copy to be distributed to
the following: Practicum adviser and student.
BIOGRAPHICAL DATA

The author, Vernalene L. Tamares and she was born on January 27, 1996 in Cabra
Lubang Occidental Mindoro. She is the third daughter among the four children of Mr.
Edgardo L. Tamares and Mrs. Vilma L. Tamares. She presently resides at #28 Sampaguita
suvd. St. Ligas 1, Bacoor City , Cavite.
She started her pre-school education at Libis Elementary School in year 2003. She
completed her elementary education at Libis Elementary School in year 2009. In the
same year, she enrolled at Lubang Vocational High School, Cabra Annex for her
secondary education and graduated in 2013.
In June 20013 she enrolled at a Cavite State University Bacoor Campus for her
college education where she took up Bachelor of Science in Business Management major
in Marketing.

ACKNOWLEDGEMENT

The student trainee would like to express her sincerest gratitude to the following
for helping her as she completed her 240 hours of On-the-Job training (OJT).
First of all, to our almighty God, for answering her prayers and giving her
strength to strive hard and made accomplished her practicum training.
To her parents, Mr. Edgardo and Mrs. Vilma Tamares as well as her siblings, Ehd,
Edrian and Zarah Mikaela Tamares for the financial and moral support.
To her Head branch of SSS Bacoor, Mr. Exequiel Panganiban, for accepting her as
a trainee.
To her Admin. Family of SSS, for the advice, understanding, support, patience
and friendship.

She would also like to express her appreciation and gratitude to all of the staffs of
SSS Bacoor, for the successful On-the-Job training (OJT) which undergone in this
progressive company.
To her Adviser Ms. Anabelle G. Luma-as, for patiently teaching what to do and
how to treat clients and for all the lessons they shared to her.
To her Co-trainee, for their generous support, coaching and companionship during
her On-the-Job training (OJT).
To her Practicum Adviser, Ms. Annamarie M. Rupido, for her advices, guides, and
tips to make this On-the-Job training (OJT) possible.
To her English Critic, Ms. Marielex Sabela, for her patience and suggestions in
editing this narrative report.
This narrative report would not be possible without those people.
Thank you very much and God bless us.

VERNALENE L. TAMARES

TABLE OF CONTENTS
Page
TITLE PAGE..............

APPROVAL SHEET..

ii

BIOGRAPHICAL DATA....

iii

ACKNOWLEDGEMENT

iv

TABLE OF CONTENTS............

vi

LIST OF FIGURES.

viii

LIST OF APPENDIX FIGURES...

ix

LIST OF TABLES..................................................................................................

LIST OF APPENDICES.....

xi

INTRODUCTION.....................................................................................................

Significance of the On-the-Job- Training .

Objectives of the On-the-Job- OJT Training.

Time & Place of the On-the-Job- Training .

THE LINKAGE ESTABLISHMENT...

Company Background ......

Mission, Vision and Philosophy of the Institution....

Organizational Structure of Company...

Responsibilities of the Management...............................................................

THE TRAINING AREAS

Department Function ....

Organizational Structure of SSS Member Services Section.

10

Facilities.

11

Tools and Equipment.

15

Standard Operation Procedure of the Department.....

19

TRAINING EXPERIENCES.

22

Task Performed..

22

Observed Strength in Training Area......

23

Observed Weakness in Training Area...

23

Insight... ... .

24

Problems Encountered................................................

24

Suggestions for Improvement.....................................

24

SUMMARY.

25

REFERENCE.

26

APPENDICES.....

27

10

LIST OF FIGURES

Figure

Page

Organizational Chart of SSS Bacoor Branch ...

Figure 2. Member Services Section..

Organizational Chart of MSS Department

10

Member Services Section .

11

Tellering Section

11

UMID Capture Section..

12

Medical Section.

12

Counter Forms Section..

13

Office of Head Branch Section..

13

10

Corporate Lane Section..

14

11

Admin Section

14

12

Computer

15

13

Scanner...

16

14

Printer

16

15

Telephone...

17

16

Paper Clips.

17

17

Paper Clips.

18

18

Stamp Pad, rubber stamp, Correction tape, stapler remover, ballpen...

18

11

LIST OF APPENDIX FIGURES

Appendix
Figure

Page

SSS Building Bacoor Branch...

45

Location of SSS Bacoor Branch

46

The Trainee while doing her paperwork.

47

The Trainee called the clients to update their information.

47

The Trainee arranged the documents in the box.

48

The

The trainee with her co-trainee ..

The trainee with MSS Family.

trainee with

her supervisor..

49
49
50

12

LIST OF TABLES
Table

Page

For Requesting Adjustment Contribution

19

For Requesting Member Loan Application.

20

For Requesting Death Application..

20

For Requesting an SSS Card or I.D.

21

13

LIST OF APPENDICES

Appendix

Page

Curriculum Vitae.......

28

Recommendation Letter.........

30

Parents Waiver..

31

Contract..

32

Evaluation Form 1.

33

Evaluation Form 2.

34

Certificate of Completion

36

Daily Time Record.

37

Certificate from English critic..

40

14

10

Weekly Journal...

15

41