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Table of Contents
1.3
1.4
1.5
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Overview
Display All Stations Using Auto Close
Display a Specific Station Using Auto Close
Delay the Auto Close for 2.0 Hours
Station Summary Display Showing the Close Fields
23
23
24
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25
Table of Contents
Training Guide
iii
Document Revisions
Date
Section
Description
20 Sep 13
All
20 Sep 13
13 Oct 14
27 Apr 16
All
Converting to Flare
Table of Contents
Training Guide
iv
Objectives
Item
Objectives
Objective
Reference
EPR
UAT
None
Duty Code:
Keyword:
Keyword:
4,5 and 7
ATACSP or ASRREV
CRTSST (for accessing masks)
Table of Contents
Training Guide
Table of Contents
Training Guide
vi
It is not necessary to designate a ticket printer to display or to close the Station Reports. If a ticket
printer is assigned, an Agent Sales Report will be opened if the user has DIENBR in their EPR.
Example entry:
W*2AC0923C55555555
Item
Description
W*
2A
C0923C
12345678
Note
1.2
For ATB ticket stock, the print routine is 2A or 2D. For Reservations Ticketing the print
routine is 2M or 2T.
Each ticketing or monetary related transaction (manual or automated) is recorded in the Agent Sales
Report.
The Station Sales Report lists all sources of cash collected during the period of the report, in order to
reconcile the cash deposit. The Station Sales Report also identifies the agents with an overage or
shortage. Once the Station Summary Report is displayed, a secondary entry will list all sales for
each of the stations agents with CLOSED Accounting Reports, and a list of agents with OPEN
Accounting Reports.
A Supervisor can:
l
View the Station Summary Report (if active in the carrier profile)
The Station Summary Report lists all sources of funds collected during the period of the report in
order to reconcile the deposit. It also identifies agents with overages or shortages.
The EPR keywords ATACSP or ASRREV are required in order to view the Station Summary
Report. These EPR keywords generally are held only by a Supervisor or Revenue Accounting
personnel.
1.2.1
If the Supervisor or Revenue Accounting agent has an Agent Sales Report open, the following entry
displays the Station Summary Report for the agents current station and the current day:
Entry:
WY*T
Item
Description
WY
Example response:
Note
1.2.2
The Grand Total Station report contains the total sales, total refunds, and net amount by
currency and by form of payment.
Use this format to display the Station Summary for a specific station.
Example entry:
WY*TSTA80990033
Item
Description
WY
STA
Station indicator
12345678
Note
1.2.3
If a ticket printer is not assigned, the station number is required in order for the Station
Summary Report to be displayed.
Use this entry to display the Station Summary for a specific date.
Example entry:
WY*TD09MAR14
Item
Description
WY
Date Indicator
09MAR14
Note
1.2.4
Past date Station Summary data is available for thirteen months; a date range display is not
an option with the Station Summary Report.
Use this format to display the Station Summary for a specific date and station number.
Example entry:
WY*TD26APRSTA80973444
Item
Description
WY
Item
Description
Date indicator
09MAR14
STA
Station indicator
80973444
Note
1.2.5
Description
WY
Printer Indicator
Note
You must assign a hard copy printer in order to print a station summary.
1.2.6
Use this format to display the Agent List from the Station Summary Report.
After you display the Station Summary Report is displayed (Entry: WY*T), you (the supervisor) can
display a list of all sales for each of the stations agents. This list advises which agents have
CLOSED Accounting Reports and which agents have OPEN Accounting Reports. Final amounts are
only displayed for CLOSED agents; if no sales are present, the agent is not listed.
Entry:
WY*AGT
Item
Description
WY
AGT
Note
Recall that the Station Summary Report must first be displayed before requesting the Agent List
from the Station Summary Report.
The following is an example display of the Agent List from the Station Summary Report:
Notice that the example display shows a sequence number to the left of each employee number. This
number is used to display the Sales Summary Report, Credit Card Report or Accounting Report for
the agent.
The status of the agents accounting report is shown along with the total of all cash and check sales,
total number of all cash and check documents issued by agent, as well as all credit card totals.
The accumulated total for the station is shown at the bottom.
1.2.7
Use this format to display the Agent List for a specific station and date.
This entry combines the ability to request both the Station Summary Report and the Agent List.
An agents accounting report may be in either Open or Closed status when displayed from the Agent
Summary report.
Example entry:
WY*AGTSTA99999502D31AUG
Item
Description
WY
Primary Agent
AGT
STA
99999502
Item
Description
Date Indicator
31AUG
Example response:
1.2.8
Use this format to display the Sales Summary Report from an Agent Summary.
To display an Agents Summary Report from the Agent List, the user must first display the Station
Summary Report (entry: WY*T), then the Agent List (entry: WY*AGT). The entry can be used to
display agent Accounting Reports that are either open or closed.
An Agents Sales Summary Report can be requested from the Agent List display by using the
following format:
Example entry:
WY*S1
Item
Description
WY
Primary Agent
Example response:
1.2.9
Use this format to display the Credit Card report from the Agent Summary.
An agents accounting report may be either open or closed when displaying their Credit Card data.
Example entry:
WY*C2
Item
Description
WY
Primary Agent
For example:
1.2.10
Use this format to display the Accounting Report from the Agent Summary.
An agents accounting report may be in either Open or Closed status when displayed from the Agent
Summary report.
Example entry:
WY*A0003
Item
Description
WY
Primary Agent
0003
Example response:
1.2.11
Use these formats to print more than one accounting report, credit card report or sales summary
report at one time. You can request all reports to be printed or specific reports by the agent sequence
number from the WY*AGT list.
Note This functionality is for printing of multiple agent reports at one time, not the viewing of the
reports.
Before using these entries, you must have displayed the agent list.
1 ASR Station Reports and Supervisor Entries
Training Guide
Entry:
WY*AGT
Item
Description
WY*A1-10p
WY*AALLP
WY*S1-10P
WY*SALLP
WY*C1-10P
WY*CALLP
Print all Credit Card Reports for all agents on the WY*AGT
WY*S1/4/7/9/15-25P
WYA1-10P
Print several copies of the requested report in one entry. You can
indicate up to a maximum of 9 copies by placing a number after the P.
WY*SALLP6
WY*C1-10P9
The system response is:
OK...PRINTING
1.2.12
Flight attendants give money from liquor sales, etc., to a station manager.
The station has an overage or shortage that has not been reported.
Item
Description
WYTA
FCA
CUUSD
AMT20.00
NSMITH/RON
N and agent's name (4-29 alpha characters) Include a slash to separate the
first and last name.
EMP12345
EMP and a 6-numeric digit employee number. (If less than 6 digits, add with
leading zeros)
R20.00
OVER
Response:
OK-ADDED TO STATION
Except for the Currency Code, all fields in the entry are required.
The Supervisor can only update their own station report, or a report that corresponds to a location
found in their EPR. Supervisors whose AAA equals CRC can update any station.
The EPR keyword ATACSP is required in order to update a Station Summary report.
The Station Summary Report must be displayed in the AAA prior to making the cash adjustment
entry.
Only Open reports may be adjusted.
The Cash Adjustment section of Station Summary Report will be updated for each cash adjustment
entered.
28FEB/NAME/EMPNBR/FOP/USD/1234567.89/REMARK
1.2.13
A station manager uses Station Summary Report Remarks when he or she needs to add remarks to
the report. Remarks may only be added to an open report.
Note
The Supervisor can only update their own station report remarks, or those of a report that
corresponds to a location found in their EPR. Supervisors whose home city is CRC can
update any station.
The Station Summary Report must be displayed in the AAA (entry: WY*T) before adding remarks
to the report.
1.2.13.1
Entry:
1 ASR Station Reports and Supervisor Entries
Training Guide
10
To override the text in the Station Summary remarks area, use the same entry as used when adding
remarks.
Entry:
WYTR<new remark free text>
Any text already in the remarks area is overwritten.
1.2.13.3
Use the same format, without additional text, to delete the remarks from the Station Summary
Report.
Entry:
WYTR
All text in the remarks area will be deleted when using the delete entry.
1.2.14
Station supervisors will CLOSE their Station Summary reports at the end of the day (or the next
day). The Station Summary Report (entry: WY*T) must be active in the AAA before closing the
report.
All Agent Sales Reports for the date entered must be closed first in order for the station to be closed.
l
If all agents are not closed for the specified date, that particular station report cannot be closed.
Supervisors can close only reports in stations that correspond to the alpha cities shown in their
EPRs. Supervisors whos AAA equals CRC can close any stations report.
Entry:
WYTC
Alternate entry to close the Station Summary without having to display it first:
WYTCSTA12345678D01MAR10
Response:
OK STATION SUMMARY REPORT CLOSED
11
The status of the Station Summary Report shows CLOSED and a line is added to the bottom of the
report to indicate that the report has been closed.
CLOSED 1734/28FEB/EMP123456/STA45105410
1.2.15
If the Station Summary Report is not closed, it will automatically be closed after a specified number
of days (as established in the carrier profile). Note that all open Agent Sales Reports for that date
must be closed before the Station Summary automatic close function will initiate
If the Station Summary Report is auto-closed, no adjustments will be made for overages and/or
shortages. This can cause problems with the carriers Revenue Accounting.
The status line in the Station Summary Report shows CLOSED and the auto-close is noted at the
bottom of the report, as in the following example:
CLOSED 1734/22MAR/AUTO-CLOSED
1.2.16
If the close entry is attempted and not all Agent Sales Reports have been closed in the station, the
following error response is displayed:
UNABLE TO CLOSE AGENT REPORTS STILL OPEN
1.2.17
Use this format to display a list of stations with their open or close status on the specified date.
Example entry:
WY*TSTA00000000D29MAR
Item
Description
WY
Primary Agent
STA
00000000
29MAR14
Note
Example response:
12
Explanation
OP DT/TM
ST
Status:
OP = Open Station
CL = Closed Station
AC = Automatically Closed Station
CL DT/TM
Note
1.3
If a station does not appear on this list, the station was not opened on the indicated date.
Supervisory Entries
With the proper keywords, supervisors can view a Sales Summary for another station, view a Sales
Summary for another agent, and can also close another agents report.
1.3.1
Description
WY
Primary Agent
13
Item
Description
STA
12345678
Example response:
1.3.2
This entry allows the supervisor to display the sales summary by employee number. This entry is
restricted to those EPRs containing the keyword ATACSP or ASRREV.
Example entry:
WY*SEMP098765
Item
Description
WY
Primary Agent
EMP
098765
Example response:
14
Note
Note The employee number must be six digits. If the number is less than six digits, enter
leading zeros.
If the Agent Sales Summary is closed, the date must be included in the entry, even if accessing the
sales summary on the same day that the transactions were made.
1.3.3
Description
WYAC
STA
12345678
EMP
123456
Note
The Account Sales Report mask will not display for a supervisor closing an Agent Detail. To
1 ASR Station Reports and Supervisor Entries
Training Guide
15
close their own detail, the supervisor must use the WYAC mask entry.
1.3.3.1
If an accounting report is not closed by an agent or supervisor, and the agent attempts to open a sales
report at a later date, the following error response displays:
NEED TO CLOSE THE CURRENT OPEN SALES REPORT
If the agent is unsure of the date for their last open sales report, they may use the following steps:
To display the accounting report by station number:
Example:
WY*ASTA12345678
Make the close entry:
WYAC
If no monies were collected/reported in the past date accounting report, the past date report will
close.
If monies were collected/reported, the Account Sales Report - Closing mask will display.
The top line of the mask will show the date of the last unclosed accounting report. See the following
example:
1.4
The Station Manager Report is used to display totals collected. The display includes items such as:
Item
Description
BAG
Excess Baggage
SST
VCH
Voucher
PTA
Prepaid Ticket
MCO
TKT
Ticket
TUR
Tour Order
MSR
16
Item
Description
RFD
Refund
If a specific item does not have any revenue for the specified day, then the item will not be shown
on the report.
If the supervisor is currently signed into an Agent Sales Report, the Station Manager Report for the
current date and current station (the station number used to assign the ticket printer) can be displayed
by using the following entry:
Entry:
WY*SM
If the supervisor is not signed into an Agent Sales Report, the default is the Station Manager Reports
for the current day and the current AAA city.
Example response:
1.4.1
Entry Variations
The following qualifiers can be appended to the station manager report entry. The qualifiers
determine which dates and stations are to be included on the report. The qualifiers can be input in
any order. If you omit the qualifiers from the entry, the system defaults to the current date and
station based on your AAA city.
17
Item
Description
WY*SMD02May16
WY*SMD02May-07May
WY*SMSTA12345678
WY*SMP
Note The Station selection and the City selection are mutually exclusive.
1.5
The ASR Exception Report was developed to capture late updating documents and provide them as
exception data on the ASR offline file after they update.
Note The ASR Exception report requires activation. Contact Customer Care for assistance.
Documents can be late in updating in ASR due to tickets being issued after the station is closed or
when system issues occur that impact ASR but ticketing continues.
There are several online system displays that indicate when exception data is present:
l
Sales Summary
You can view examples of exception data in the above displays in this training module or the Agent
Sales Report module.
1.5.1
DUse this format to display the Exception Report using the station number and date.
Entry:
WY*EXCSTA86994526D29NOV
Item
Description
WY*
EXC
STA86994526
D29NOV
18
Header information
Document number
Amount
1.5.2
Use this format to display the Exception Report using by the station number and date plus the system
time and date.
You use this option to determine the ASR offline file where your exception data would appear. If the
system time is before your transmit time, the exception item will appear on the next ASR offline file.
If the system time is after your transmit time, it will appear on the following days file.
Entry:
WY*EXCSTA86994526D29NOVN
Item
Description
WY*
EXC
Training Guide
19
Item
Description
STA86994526
D29NOV
N
1.5.3
If your airline has the ASR Exception Report active, the Station Summary Report indicates when
exception items are present and provides the follow up entry to display the exception report. It also
shows an * next to the form of payment that contain exception items.
20
1.5.4
If your airline has the ASR Exception Report active, the Station Activity Report will be updated
anytime exception items are transmitted.
Exception items show with station number 00000000.
21
1.5.5
If your airline has the ASR Exception Report active, the Station Manager Report indicates when
exception items are present and provides the follow up entry to display the exception report. It also
shows an * next to the item that contains exception items.
22
Overview
The default system auto close is controlled by the User Profile. The User Profile is a program
internal to Sabre, it contains a list of all the airlines and daily closing times. Daily closes are
performed after 48 or more hours. This closing time is based on Sabre Central time (U.S. Central
time zone).
Your carrier has the option for an Auto Close Functionality, which allows you a Daily Auto Close
(DAC) by station. With this option, you are able to specify the ASR closing time for each of your
stations. This option uses the stations local time rather than the U.S. Central time zone. This option
also permits quicker reconciliation of the data for offline systems
A pause or extend entry to auto close allows a user to move the designated auto close time during
off-schedule operations or other similar situations. This pause option is offered to individuals who
hold a duty code 7 or 8. There are no EPR keyword restrictions on this format.
In order to make changes to the WJ table you must AAA to CRD, and have the EPR keyword
STNMNT. Changes and deletions are recorded to history when the table is updated.
2.2
Entry
WYASR*AUTO
Note
Entry
Explanation
WYASR
*AUTO
Example response
23
2.3
Example entry
WYASR*AUTOSTA12345678
Entry
Explanation
WYASR
*AUTO
STA12345678
Example response:
2.4
Example entry
WYASRAUTOSTA12345678D20AUG13H2.0
2 ASR 24 Hour Auto Close
Training Guide
24
Note
Agent must be AAA into the city of the station to be delayed. Requires a duty code 7 or 8.
WEB, Reservation Call Center (RCC) and Kiosk stations cannot be delayed.
Item
Description
WYASR
AUTO
STA12345678
D20AUG13
H2.0
Response
OK AUTOCLOSE UPDATED
To Display Station Auto Close Update example entry:
WYASR*AUTOSTA12345678
Example response:
2.5
Example entry:
WY*TSTA12345678D02AUG
Item
Description
WY*T
STA12345678
AGT
D02MAY
Example response
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