Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
MANAGEMENT
INFORMATION SYSTEM (MIS)
for
BID DETAILS
S.
No.
1.
2.
3.
Activity
Date
10.11.2009
16.11.2009
30.11.2009
4.
5.
6.
7.
8.
9.
Note: Bids shall be opened in the presence of Bidders representative who may choose to
attend, but persons attending must have clear cut authorization to attend.
1.
OBJECTIVE
Oriental Bank of Commerce is a leading Public Sector Bank with around 1600 (SOLs)
Branches / Administrative Offices / Departments spread across the country. The Bank has a
three tier organizational setup Branches, Regional Offices & Head Office. Presently, there
are 30 Regional Offices reporting to the Head Office.
OBC requires a comprehensive MANAGEMENT INFORMATION SYSTEM for the BANK
The Objective of this RFP is to select technically competent and commercially competitive
bidder for supply, installation, operationalization and maintenance of completely
centralized MANAGEMENT INFORMATION SYSTEM for the Bank
TECHNOLOGY ENVIRONMENT OF THE BANK
All the Branches / Offices of the Bank already stand migrated (100% CBS Coverage) to Core
Banking Solution (FINACLE from M/S Infosys Technologies Ltd.) CBS environment including
Surround Applications of the Bank are as under:
Operating System
Sun Solaris
Database
Oracle 9i
(being upgraded to
10g)
Windows 2000
Windows 2000
Oracle9i / Weblogic
/ MQ Series(IBM)
MS SQL 2005
Solaris 9
Oracle 9i
Windows 2003
Enterprise Server
Oracle 9i
Other IT Systems:a) The Treasury, Investments and FOREX Operations of the Bank are currently supported
at the Investment & International Banking Divisions, Delhi by the package IDEAL - IDEALFX,
running on Wipro Netpower Linux 5.3 / Oracle 10g.
b) Besides, there are other applications as well viz. for ATMs (Card Management System),
CMS (Cash Management System), QLM, regarding ALM, IMAC
2.
Following are the Bidders basic Eligibility Qualification Criteria and the bank reserves right
to disqualify straight away Technical Bids not complying with the same1.
The Bidder should have been engaged as a Vendor for implementing MIS Solution
atleast in three Public Sector Banks for atleast last two years.
2.
The Bidder should be a Solution Provider for providing Complete MIS Solution as
envisaged in this RFP.
3.
The Bidder should have experience of handling large database of the size of about 2
TBs, which may further increase upto 4 TBs in next 3 4 years.
4.
The Bidder should necessarily have proven track-record of developing complete and
comprehensive MIS Solution using database of FINACLE and a few Applications
similar to those listed in this RFP. The offered Solution should necessarily have been
introduced in FINACLE environment and the same must be working satisfactorily for
a period of at least last two years and a Certificate to the effect from the Banks must
be submitted along with the Bid. Experience with Public Sector Banks only will be
reckoned for this purpose.
5.
The Bidder will be single point of contact to provide Complete MIS Solution to the
bank.
6.
The Bidder should be atleast a 5 year old Company, financially solvent and a Profit
Making entity. The Vendor should have strong Organizational strength for
implementing the Solution including Hardware, Software, Disaster Recovery, System
Integration, Implementation, etc. System Integration should be based on Industry
Best Practices
7.
3.
SCOPE OF WORK
Broad scope of work includes but not limited to:-
1.
Implementation,
Integration
and
2.
System Integration for complete MIS including Supply, Installation and maintenance
of MIS Solution based on latest technology.
3.
The Bank may look at a readymade MIS Solution which meets MIS Requirements of
the Bank or the Solution offered is customizable to meet specific requirements of the
Bank.
4.
5.
The offered Solution should support high uptime of 99% per week for which
adequate redundancies in the complete solution be built up to avoid any single point
of failure.
6.
Entire Solution should work in failure mode and ensure high uptime
7.
Understanding MIS requirements of the Bank based on the list of Reports as per
Annexure-I, which reflects present position of Reports being sent by the Branches to
their Regional Offices and the consolidated ones from Regional Offices to Branches.
Besides, Reports / Information / Data are being generated at Head Office also.
Further Reports may be added / substituted during the Study for complete
assessment of MIS Requirements / System Study to better understand the banks
requirements and Customization in Software, if required, accordingly with a
provision to further fine tune during Product Development and Implementation
within the accepted architecture.
8.
The scope may further increase / decrease based on the Requirement Study. Vendor
should also be prepared to provide enhancements / modifications keeping in view
the fresh / future requirements of the Regulator / Statutory Authorities.
9.
The Solution should generate Bi-lingual Report Headers viz. in English and Hindi.
10. The Solution should provide Data Extraction Tools for capturing data already resident
in the Systems of the Bank mainly FINACLE. Bank may decide to integrate all Data
Sources / Data available in other applications like GBM, IDEAS, etc. as listed in this
RFP; to have a complete centralized MIS Solution, costs may accordingly be quoted.
11. The Solution should obviate need for feeding any data / information already
available in any of the Systems / Solutions with the bank.
12. The Solution should be able to Interface / Download / incorporate data from any of
the Systems / Solutions deployed by the Bank, as listed in this RFP and mentioned
above.
13. Information regarding gaps in data etc., if any, that may be required to be fed
manually by the branches / offices, at the entry / originating points, the Solution
should support same with facility for such data entry manually, verification thereof
with maker-checker facility. The Solution should populate database gaps at the point
of entry / origination i.e. branches / offices, allowing gap data / information entries
only.
14. The Solution should be web based with all User Friendly and Security Features viz.
Audit Trail, Access Control, Password Control, and Report Extraction Control etc. in
line with such Policies of the Bank, which shall be defined and discussed with finally
selected Bidder. Bidders should have clear understanding and acceptance of same.
15. The Solution should provide BI (Business Intelligence) Tool, capable of various multidimensional analysis across parameters, periods and dimensions as may be user
defined. The analysis may be based on but not limited to Bank as a whole, Regionwise, Branch-wise, Industry wise, Activity wise, Product wise, Sector wise, Group
wise, Exposure-wise, Geography-wise, Risk Profile-wise etc. Bidders, based on their
experience in the field, are expected to suggest enhancements to improve the
analytical content.
16. The Solution should be able to provide What if" analysis on various parameters. In
case of any change in the environment, the solution must be able to provide desired
information as an effect of the change. Further, the Solution should facilitate drill-
down / drill-up functionalities to enable user to analyze / forecast macro and micro
level trends.
17. The Solution should provide Users in Head Office Departments, Regional Offices and
Branches, dashboard to view and generate MIS Reports in line with the requirements
at various levels. The Solution should provide information in forms - combination of
numerical and / or graphical forms through dashboard, as the user may desire.
18. The Solution should provide a Reporting tool to facilitate report design, generation,
distribution and archiving.
19. The Solution should have Data Replication capability, in case the Bank requires same.
20. The Solution should support Backup of Data / Information / Reports etc.
21. Training of the Banks MIS Project and the User Staff. Training must cover both
Classroom and Hands on and necessary training material and documents must be
provided to the participants. Training must cover
Software Solution for 10 IT Officers
Software Implementation Training for 10 IT Officers
User Training: Trainers Training 90 Officers (In batches of 30 each)
22. There should be ETL tools to extract and upload data from the existing Systems
23. The Solution should support installation of the MIS Application on Test Environment
and assist Bank in carrying out User Acceptance Test (UAT). Selected bidder shall also
provide Test Cases and Methodology acceptable to the Bank.
24. Assisting the Bank in rolling out application in Head Office / Regional offices and
Branches of the Bank.
25. Providing comprehensive documentation of the application including application
architecture, description of the interfaces, description of the data model, database
table structure, complete description of the data elements (metadata), description
of data extraction / transformation / load operation cycles, user manual etc,
26. Providing application maintenance for error fixes, additions / modifications to the
software to cater to changes to data sources and/ or new reporting requirements
during warranty period of one year as well as during the post-warranty period.
27. The Solution should facilitate users to generate their own Reports through queries.
28. MIS Project completion should be within 8 months from the date of placing of the
Order / execution of Agreement with the Bank.
29. Solution Management: There should be atleast two on-site engineers, located
centrally at Delhi, for extending services like extraction of adhoc data, helpdesk, data
backup, user management, database management / maintenance, updating of data,
maintaining integrity of the data, loading application upgrades, technical support for
adhoc queries, archival of data etc., free of cost during one year warranty period of
the project to start after UAT sign-off of the project and for two years thereafter.
However, tenure of these technical personnel after warranty period shall be decided
/ further extended on the basis of review at the end of each year, at the sole
discretion of the bank. Man Month charges for such support, after free of charges
warranty period, be quoted separately for two years, in the Commercial Bid.
30. The vendor must provide 1 Year Comprehensive On-site Warranty for Application
Software including all required Software to run the Application. The Vendor must
undertake to provide Post Warranty Maintenance Support for MIS Solution after
expiry of the Warranty Period, for which Rate of AMC shall be quoted by the Bidder
separately alongwith Commercial Bid. AMC Cost for 5 Years including 1 year
Warranty Period shall form part of Project Cost under the Commercial Bid.
31. The bidder has to submit an undertaking along with the delivered item (Annexure
VIII), signed by the official not lower than Company Secretary, certifying that all the
components/parts/assembly/software used in the MIS Solution were original/new
components/parts/assembly/software and that no refurbished/duplicate/second
hand components/parts/assembly/software were being used or would be used.
4.
FUNCTIONAL REQUIREMENTS
Oriental Bank of Commerce presently has around 1600 (SOLs) Branches and Administrative /
Controlling Offices. At present MIS Data is compiled at CBS - MIS Cell, Head Office and
provided to Branches / Departments in the shape of Reports / Returns / Statements / Data
The requirement for the Centralized MIS Solution and the functions as detailed in this RFP,
should support, in brief but not limited to, as under:
1.
Segregate MIS functions from the present transactional CBS System, so that MIS
functions can be carried independently with increased efficiency
2.
Remove possible data inconsistencies through cross validations in the MIS Solution
to achieve Consistency, flow of accurate Information / Data between various levels
of Administration / Offices
3.
Generate Comprehensive MIS Reports as required by the bank from time to time
facilitating Industry-wise, Sector-wise, Activity-wise, Area-wise etc analysis of
Exposures and Progress.
4.
Handle all Compliance / Statutory / Monitoring Reports like BSR, DSB, PS Advances,
Sectoral Classification of the Loans and Advances etc, required to be submitted to
External Agencies, Regulator, and Internal Consumption etc.
5.
Generate all Returns for Audit at Branches, Regional Offices and Head Office based
on Transactional Data from CBS System.
6.
7.
8.
Facilitate system driven Asset Classification and handling of provisioning and post
MOCs position in MIS in totality.
9.
10.
Monitoring of legal Suit Filed Cases, SERFASI Act proceedings, performance under
compromised accounts, restructured NPA accounts, partially written off accounts
etc,
11.
12.
13.
14.
15.
Validate existing database for transfer to MIS Solution. The Selected Vendor will
provide Gaps in the Data including Gap Reports regarding data not available in CBS
but critical to MIS and also Gap Screens at the Data / Information Entry level viz.
Branches / Offices giving Gap Reports / Gap Information to the Users, for filling the
Gaps. Business Rules for Validation of Data will be discussed and finalized with the
Selected Vendor
16.
Till the time of stabilization of MIS Solution i.e. before all MIS related functions are
carried through the MIS Solution only, for which this RFP is being floated,
a)
All New Borrowal Accounts are to be opened in the CBS System only after
validation of the Account Details / MIS Details in the MIS Solution to maintain
MIS Consistency from the very beginning of an account i.e. from Application
Receipt time and
b) Validated MIS Details / Information, for the Existing Database and the New
Accounts have to be uploaded back on the CBS System at specified frequency
in line with the CBS Parameters. Frequency and Parameters i.e. MIS Solution
should take care of the CBS fields as well by Coding / Mapping / Fields, which
shall be arrived at with the Selected Vendor.
c)
There shall be no double entry of data and information in CBS System and the
MIS Solution
17. Frequency for Data extraction from the Systems shall depend on the Periodicity of
Reports / Returns / Information / Adhoc Requirements to be met / generated,
generally on weekly, fortnightly, monthly basis. Some Adhoc Requirements /
Dashboard Information are required on Daily basis, as well. Frequency shall be
discussed, in detail with the Selected Vendor.
Please Note: the above are illustrative requirements and detailed scope of the project shall
be assessed by the Selected Bidder through comprehensive System Study of the Bank,
further reports and Queries which are to be generated will need to be discussed &
crystallized as per Banks requirements.
5.
It is most important that MIS Solution with all its components should be scalable to handle
additional MIS Reports as the bank may require, from time to time. Scalability must be in
terms of Hardware, Software, Additional MIS Reports, ETL Tools etc. keeping in view to next
5 Year MIS requirements. MIS Solution will be used as under:
Maximum Number of users:
5000
Maximum Number of Concurrent Users:
3000
Number of Reports / Returns / Statements: 400
Period of Storage of Data:
4 Years
1.
The Sizing of the Solution should be done keeping in view all the above points,
including next 5 Year requirements and a detailed Sizing Document incorporating
proposed System Architecture, Parameters and Justification thereof must be
submitted by the Selected Bidder within 30 Days of Completion of SRS and the
Bidder shall be responsible to ensure generation of desired output as finalized
through SRS Process and that the System doesnt demand any enhancement in Sizing
during next 5 years.
2.
3.
The solution must be sized to provide a reasonably good response time on the User
Terminal with about 3000 Concurrent Users.
4.
Proposed solution should ensure all Security Aspects viz. Database Security,
Application Access Security, Communication Channel Security, User level Security,
etc and Compliance of all Terms and Conditions of this RFP.
5.
6.
7.
Interface with the Banks Core Banking Solution viz. FINACLE 7.0.19 (Presently 7.0.17
being upgraded shortly) and others Applications / Solutions, if decided by the Bank,
including necessary support during future upgrading of the Core Solutions.
8.
The successful bidder shall be required to put in place Master Creation Utilities as
per requirement of the Bank before the Project goes live and provide necessary
training to Banks team on Administration of the System and User Training to Staff as
detailed in this RFP.
6.
DATA CAPTURING
The MIS Report, presently being sent by the Branches to their Regional Offices or to Head
Office or Outside Agencies and consolidated Returns being sent by the Regional Offices to
Head Office or Outside Agencies are given in Annexure-I. Besides, there are Reports /
Returns / Adhoc Data being generated centrally at Head Office. MIS Solution - Scope /
Requirements, in detail, have been specified in this RFP. In line with the Requirements,
a.
b.
Data that has to be captured / entered a fresh at the Branch / Regional Office
levels shall be based on the Parameters of the MIS Solution being offered as
well as MIS Requirements / Gap Reports relating to data / Information critical
to MIS but not available in FINACLE, and
c.
Depending on the future requirements the number of both the MIS Reports and the Fields
where and what data has to be captured may increase, which shall be discussed with the
Selected Vendor and decided after conducting System Study as specified in this RFP during
the course of implementation of the MIS Solution
7.
SYSTEM REQUIREMENTS
1.
2.
The Solution must facilitate Merging of Branches / Regions, Shifting of Branches from
one Region to other, Creation of New Branches and New Regions.
3.
The Solution must comply Information Security Policy of the Bank on all Security
issues like, User Level Security, Data / Information Security
4.
5.
Bank has a Wide Area Network connecting its Head Office, Controlling Offices and
Branches and Extension Counters.
6.
7.
The MIS solution should have Data Replication capability in case Bank opts for same.
8.
The Bidder must provide on-site support during the Warranty period at no additional
cost to the Bank. The Bidder should extend necessary on-site support under Solution
Management (onsite support) during post warranty period as well, as per the
requirement of the Bank and covered in detail under the head Scope of the Work.
9.
The Bidder must provide Report writer, Report scheduler and Portal server as may
be required for delivering end-to-end solution.
8.
Bidders will be short listed first on the basis of qualifying Eligibility Criteria and then
Responsiveness of the Bid meeting Scope, Functional Requirements etc. as detailed in this
RFP Document i.e. evaluation of the Bids shall be done by the Bank on Technical, Functional
Parameters as well as experience and capability of the Bidder to implement the MIS
Solution.
The shortlisted Bidders will have to make Presentation of their MIS Solution, demonstrate
MIS Solution by arranging Product walk through, and if required, visits to the Public Sector
Banks as well i.e. where the Product is successfully implemented by them, as part of final
evaluation.
Based on the presentations the Bank shall evaluate the Vendors for their readiness of the
product and capabilities to meet the functional, operational and other requirements of the
Bank and accordingly the Bank shall take a decision for short listing of the Vendors for
Commercial Evaluation
Setting of evaluation criteria for selection purposes shall be entirely at the discretion of the
Bank. The decision of the bank in this regard shall be final and no correspondence shall be
entertained in this regard.
9.
BIDDING PROCESS
9.1
The interested eligible bidder may collect this RFP from the Department of Information
Technology, Head Office located at following address after depositing a non-refundable
Demand Draft / Pay Order for Rs. 10,000/- (Rupees Ten Thousand Only) favoring Oriental
Bank of Commerce. The RFP can be collected from 10:00 AM to 02:00 PM on Saturdays and
10:00 AM to 05:00 PM on weekdays from 10.11.2009 till last date for bid-submission. The
RFP can also be downloaded from the Banks website, i.e., www.obcindia.co.in. However,
the bidder shall have to submit a Demand Draft / Pay order, as mentioned above along with
the bid.
The Bank shall not consider any request for date-extension for bid-submission on account of
late receiving/downloading of RFP by any prospective bidder. The bids, not already
purchased and not accompanied by the Demand Draft / Pay Order of requisite amount shall
be out rightly rejected.
Bids duly sealed, addressed to the Dy. General Manager (IT), should be delivered on or
before 30.11.2009.
Bids have to be dropped in the Tender Box placed at the following address:
Oriental Bank of Commerce,
Department of Information Technology, Head Office
4th Floor, F-14, Competent House,
In the event of the specified date for bid-submission being declared a holiday for the Bank,
the bids will be received up to the appointed time on the next working day.
9.2
Cost of Bidding
The bidder shall bear all costs associated with the preparation, submission of its bid and cost
of attending pre-bid meeting, conducting product walkthrough and the Bank will, in no case,
be responsible or liable for these costs, regardless of the conduct or outcome of the bidding
process.
9.3
Late Bids
Any bid received by the Bank after the last date for bid-submission will be rejected and
returned unopened to the bidder, if the bidder desires so.
9.4
Clarifications of RFP
A prospective bidder requiring clarification on any point mentioned in the RFP may notify
the Bank in writing or by fax/e-mail at the address indicated below:
Dy. General Manager (IT)
Oriental Bank of Commerce
F-14, 4th Floor, Competent House,
16.11.2009
11:00 AM
Dept. of Information Technology
Oriental Bank of Commerce
F-14, 4th Floor, Competent House,
9.5
At any time prior to the last date for bid-submission, the Bank may, for any reason, whether
at its own initiative or in response to clarification(s) requested by a prospective bidder,
modify the RFP contents by amendment.
Amendment will be notified in writing or by fax/e-mail to all the prospective bidders or
published on Banks website, and will be binding on bidders. Publication of changes in
Banks web-site shall be deemed communication to all prospective Bidders. The Bank shall
not be liable for any communication gap.
In order to provide prospective bidders, reasonable time to take the amendment into
account for preparation of their bid, the Bank may, at its discretion, extend the last date for
bid-submission.
9.6
The bidder will submit its response to the RFP, packaged as a set of following envelopes:
Demand Draft / Pay order of Rs. 10,000/- as participation fee, in a sealed envelope
superscribed as Participation Fee;
Financial Bank Guarantee for Earnest Money Deposit of Rs. Five Lac, as per Annexure VI,
valid for six months from the last date of bid-submission, in a sealed envelope superscribed
as BG-EMD;
Technical Bid containing documents in a sealed envelope superscribed as Technical Bid; and
Commercial Bid containing documents in a sealed envelope superscribed as Commercial
Bid.
The Bank expects the bidder to carefully examine all instructions, forms, terms & conditions
etc., mentioned in this RFP. Failure to furnish all information required for submission of a
bid not substantially responsive to the RFP in every respect will be at the bidders risk and
may result in the rejection of its bid without any further reference to bidder.
First Stage of Bidding
In the first stage, only the Technical Bids will be opened in presence of a Technical Bids
Opening Committee, and bidders representatives who choose to attend, at the time, on the
date and at the place that will be communicated to them by the Bank. The bidders
representatives who are present shall sign a document evidencing their attendance.
Second Stage of Bidding
In the second stage, commercial bids of short-listed technically-qualified bidders displayed
on website (https://www.obcindia.co.in) shall be opened in presence of a Commercial Bids
Opening Committee, and bidders representative who choose to attend, at the time, on the
date and at the place that will be communicated to them by the Bank. As above, the
bidders representatives who are present shall sign a document evidencing their
attendance. The L-1 bidder shall be determined as per the criterion given under commercial
evaluation.
9.7
Bid Features
9.7.1
Each bid shall be made in the legal name of the bidder and each page of it shall be signed
and duly stamped by the bidder or a duly authorized person to sign on behalf of the Bidder.
Any interlineations, erasure or overwriting shall be valid only if these are initialed by the
person(s) signing the bid.
Executive(s) representing the bidder should be duly authorized to sign the bid, interacting
with the Bank for all sorts of communication as well as appearing in for price negotiation
meeting, in case the bidder emerges as L-1 as a result of commercial evaluation of all
technically qualified bids. A letter of this intent, issued by the Proprietor, CEO, Director, or
any top level executive, authorizing representing executive(s) should be submitted as part of
the Technical Bid.
9.8
2.
3.
4.
Point wise compliance with the Scope of Work, Functional Requirement, and
Technical Requirements.
5.
Acceptance of all Terms & Conditions mentioned in the RFP (Annexure II);
6.
Audited Balance Sheet and Profit & Loss Account documents for the last 3
years;
7.
8.
Electronic copy (MS Word/Excel Format) of Technical Bid on a CD. (If there is
variation in hard copy and soft copy of the bids, hard copy will be treated as
final bid)
9.9
1.
2.
3.
Bid Evaluation
The purpose of bid evaluation is to determine the technically compliant and commercially
lowest bid from amongst the substantially responsive bids received by the Bank. In order to
determine the lowest evaluated responsive bid, the Bank shall adopt a systematic
evaluation process comprising of following logical steps.
9.9.1 General Evaluation
The Bank will examine the bids against Bidders Eligibility Criteria mentioned in the RFP.
The Bank will examine the bids to determine whether they are complete, whether any
computational errors have been made, whether Participation fee, Earnest Money Deposit
and required sureties have been furnished, whether the documents have been properly
signed, and whether the bids are generally in order.
The Bank may waive any minor informality, nonconformity, or irregularity in a bid which
does not constitute a material deviation, provided such waiver does not prejudice or affect
the relative ranking of any bidder.
Prior to the detailed evaluation, the Bank will determine the substantial responsiveness of
each bid against this RFP. For purposes of these clauses, a substantially responsive bid is one
which conforms to all the terms and conditions of the RFP without material deviations.
During evaluation of the bids, the Bank may, at its discretion, ask the bidder for providing
clarification on any point mentioned in its bid. The request for clarification and the response
shall be in writing, and no change in the prices or substance of the bid shall be sought,
offered, or permitted.
9.9.2 Technical Evaluation
The technical bid containing all the documents mentioned in Section 6.8.1 Technical /
Commercial Bid Essentials shall be evaluated as per the criterion determined by the Bank.
The Bank will evaluate technical bids on the following broad criteria.
1.
b)
2.
3.
4.
5.
6.
Shortlisted Bidders will be required to make Presentation of the MIS Solution / Product,
Product Walk through and reference visits as part of the final technical evaluation
9.9.3 Commercial Evaluation
Commercial bids submitted by only those bidders, who have qualified the eligibility criterion
and technical evaluation will be opened, their price compared and the lowest quoting
bidder will be declared as L-1 based on the L-1 determination sheet (Annexure V).
Arithmetical errors will be rectified on the following basis. If there is a discrepancy between
the unit price and the total price that is obtained by multiplying the unit price and quantity,
the unit price shall prevail and the total price shall be corrected. If there is a discrepancy
between words and figures, the amount in words will prevail. If the bidder does not accept
the error-correction, its bid will be rejected, and its bid security may be forfeited.
9.10
Notification of Award
The acceptance of a bid, subject to contract, commercial considerations & compliance with
all terms and conditions will be communicated in writing by means of placing order at the
address supplied by the bidder in its bid. Any change of bidders address, should therefore
be promptly notified to:
The Dy. General Manager (IT)
Oriental Bank of Commerce,
Department of Information Technology,
th
4 Floor, F-14, Competent House,
9.11
Any bidder not complying with the bidding process is liable for disqualification at any stage.
Decision of the Bank in this regard shall be final, conclusive and binding on the bidder.
ANNEXURE I
CALENDER OF STATEMENT AND REPORTS FOR BRANCHES
Periodicity wise list of Statements / Returns
Sl. Particulars
No.
Form No.
Periodicity
STM-1
Weekly(Each Friday)
ACCOUNTS DEPARTMENT
1
2
3
4
5
6
7
8
9
STM-9
Weekly
STM-7
Weekly
STM-10
STM-2
STM-8
Monthly
STM-22
Monthly
Monthly (by 3rd)
Formats
Balance sheet and Profit & Loss Accounts along with the Annexure viz.
a) Annexure VIII Segment Report
b) Annexure I Aggregate Average Advances of Rural Branches
c) Annexure VI Nature wise Break-up of O/S in Suspense Account-General
(as per
Quarterly/Half
Yearly/
Yearly
Closing
Yearly only
Circular)
d) Annexure VII Certificate of Cash, SFF (Quantitative), Stocks held as Security, etc
10
Yearly only
Yearly only
Half-yearly
March/Sept.
Service Tax on Banking & other Financial Services & Service Tax Paid
Yearly
COMPLIANCE CELL
14
Quarterly
Format
Monthly
Annexure III
Monthly
Annexure IV
Monthly
Format
Fortnightly
Format
Monthly
Format
Monthly
Format
Monthly
STM 41
STM 41A
-------------STM 41B
STM 41C
Monthly
Monthly
----------------------As on the date of
accommodation
allowed
Statement of EAS/SMA with Fund Based Facility of Rs.50.00 Lac and above
Position of Clean Overdrafts
Position of Unavailed Limits
Position of Advances of Specialized SME & MID Corporate Branches
Fresh SME & Mid Corporate advances sanctioned under Branch Powers
Sanctions under Branch Incumbents Discretionary Powers along with Certificate
a. Regular Loans & Advances
b. Daily temporary advances including Purchase / Discount of Cheques / Drafts,
accommodation against Uncleared Effects / Clearing
Fortnightly
24
25
26
27
28
29
30
31
32
33
34
35
36
37
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Advances granted to Relative of Senior Officers (scale IV and above) of the Bank
Monthly
Format
prescribed
by RBI
Quarterly within 7
Dys
Quarterly within
7 Days
Accounts where Credit Rating has been downgraded during the Quarter.
Quarterly
Fund and Non-Fund Based (Guarantee) Limits sanctioned to Share Brokers &
Market Makers under Branch/RO/HO Powers
Statement of Limits due for Review / Renewal
Project Sanctioned Assistance (having Project Cost of Rs. 10.00 crore & above)
Quarterly
STM-17
AnnexureXVI
Yearly
Monthly
STM-77
Monthly
STAM-4
Quarterly
STAM-6
Quarterly
Yearly, on Payment
FOREX TREASURY
43
44
45
46
47
48
49
50
51
52
53
54
55
56
LEC (FII)
Daily
Daily
Fortnightly
STAT- 632
Fortnightly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
ORA Details of permission granted to Constituent for opening of Trading / NonTrading Office / Posting of Customer Representative abroad.
Statement showing Overdue Export Bills equivalent of USD 50000 and above
Progress report on Realization of XOS Bills
Statement of Diplomatic Bond / Store Account
Monthly
Monthly
Monthly
Foreign Currencies Notes held and Import Bills debited to Nostro Account but not
crystallized
STAT- 645
Monthly
57
STAT- 641
Monthly
58
59
Monthly
Monthly
60
61
62
63
64
65
66
67
68
69
70
71
72
73
Monthly
STAT- 632
Monthly
Quarterly
Quarterly
STAT- 638
75
Quarterly
Quarterly
AEEFC
Quarterly
Quarterly
Monthly
Details of Imports in which documentary evidence of Import has not been received
from the Importer
78
79
Monthly
Quarterly
74
76
77
STAT- 642
Half-Yearly
Half-Yearly
XOS- 623 TO
628
BEF/629
Half-Yearly
Half-Yearly
Half-Yearly
(March / Sept)
Yearly
Yearly
STAT- 634
Yearly
Yearly
Format
Monthly
STM-13
Monthly
Format
Monthly
STM-11
Format
b) Manager's Certificate
c) Ghosh Committee Recommendations on Frauds & Malpractices in Banks
d) Recommendations of Committee headed by Sh. Amitabh Ghosh
e) Recommendations on Internal Control and Inspection/Audit System headed by Sh. Rashid
Jilani as its convener
Annexure- IX
Monthly
Quarterly (Last Fridy)
Quarterly
Annexure- X
Yearly
early
Format
STM-25
Monthly
DSB-4i
Monthly
Format
Monthly
Format
Monthly
Format
Monthly
3 Annexure
Monthly
91
dated
92
Format
Quarterly
Quarterly
Quarterly
Monthly (Last day)
Quarterly
93
DSB IIA
Quarterly
94
Quarterly
95
Loans and Advances: Quality Profile of Loan Assets - Changes in Current Quarter Assets Classification (REC/OSS/RBI/DSB-4A/112 & Annexure to Statement)
DSB-4A &
Annexure
Quarterly
DSB 4B
DSB 4C
DSB 4D
Loans and Advances to Officers in Scale VI and above (other than under Staff Loan
Schemes and against Liquid Assets) (REC/OSS/RBI/DSB-6A/113)
DSB 6A
100 Loans and Advances to 'Interests' (Relatives) of Officers in Scale VI and above
DSB 6B
DSB 4H
Quarterly
96
97
98
99
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
Annexure I
Annexure II
Annexure III
STM-46A
Quarterly
STM-46B
Quarterly
STM-47
Quarterly
Quarterly
STM-21
A,B,C
STM-83
STM-79
Quarterly
STM-80
Quarterly
STM-81
Quarterly
STM-18
Quarterly
j) Statement of Guarantees
STM-19
Quarterly
STM-88
STM-85
Monthly/Quarterly/
Half Yearly / Yearly
Quarterly
Details of Advances covered by Credit Guarantee Fund Trust for Small Industries
Bills Purchased/ Discounted/ Negotiated under LCs or otherwise outstanding
List of NPA Accounts with outstanding above Rs. 1 Crore
Classification of Advances by degree of Risk / Amount Restructured
Statement of Credit Concentration
Statement of Rating wise distribution of Standard Advances
Statement of Loans Sales & Securitization
Statement of Exposure to Banks
Sick SME of NCT (Delhi & New Delhi)
Statement of Sector-wise NPA
Details of Suit Filed & Decreed Accounts
SME (Sick) Accounts
Quarterly
STM-87
Quarterly
STM-86
Quarterly
STM- 89
Quarterly
STM-90
Quarterly
DSB-4G
DSB-4-J
Quarterly
DSB-4-M
Quarterly
DSB-4-N
Quarterly
DSB-4-O
Quarterly
DSB-5-A
Quarterly
Format
Quarterly
DSB-13-A
Quarterly
DSB-13-B
Quarterly
Format
Quarterly
118 Unrealized Interest of Previous Year reversed by the Branch during the Current
Format
Yearly
STM-82
Yearly
Year in respect of Advances classified as NPA for the first time during the year.
Yearly
Format I
Quarterly
Format II
Quarterly
Format III
Quarterly
Format IV
Quarterly
122 Borrowal Accounts availing Credit Facilities (FB+NFB) of Rs.5 Crore & above
(Rating-wise/ Industry-wise)
RDRPSC DEPARTMENT
123
124
125
\126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
RC-1
Fortnightly
Format
Annexure
STM-57
Part B
Monthly
Monthly (Last Day)
Monthly
Monthly (Last Friday)
Monthly
Part A
Part B
Part C
Format
Part A
Monthly
Monthly (Last Day)
STM-14
Quarterly
Quarterly
SACP
Quarterly
Quarterly (Last Day)
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Annexure IV
Quarterly
Quarterly
Format
Quarterly
Format
Quarterly
155
156
157
158
159
160
161
162
163
164
165
166
RC-2
Quarterly
Format
Quarterly
Quarterly
Quarterly
Quarterly
AnnexureXIII
170
171
172
173
174
175
176
Quarterly
SR II
Yearly (June)
STM-60
Yearly
Yearly
Yearly
Yearly
Annexure- IV
Yearly
177 Service Area Approach / Lead Bank Statements (to be sent to Lead Bank through
District Coordinator / Coordinating Branch with CC to Regional Office & SAP to
RDRPCS, HO as well)
a) Scheme for Rehabilitation of Manual Scavengers (SLRs)
b) Swarn Jayanti Shahri Rozgar Yojana (SJSRY)
c) Credit Disbursal Semi urban/Urban Branches (Non-Service Area) C.D.U.
d) Service Area Recovery and Outstanding Statement
e) Recovery, Outstanding Semi-urban/Urban Branches (Non-Service Area) ROU
f) Service Area Credit Plan (SAP)
g) Credit Plan Semi-Urban branches (Non Service Area) CPU
h) Service Area Credit Disbursal Scroll (SAS)
Format
Format
LBR-U2
LBR-U3
Quarterly
LBR-U3
Quarterly
LBR-1
LBR-U-1
Yearly
LBR-2
Yearly
STM-75
Monthly
SECURITY DEPARTMENT
178 Managers Monthly Certificate of Security Arrangement at Branches
Sl. Particulars
No.
Form No.
Periodicity
ACCOUNTS DEPARTMENT
R1
STM-1
Weekly
R2
STM-2
Monthly (last
Friday)
R3
STM-8
Monthly (last
Friday)
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly (Last
Friday)
STRO-8
STRO-9
STRO-10
STRO-22
STRO-22
STM-7
Format
STM-48
Monthly
Quarterly / Half
Yearly / Yearly
Yearly
Yearly
Format
Monthly
Yearly
Annex.A
Yearly
COMPLIANCE CELL
R11
Quarterly
R12
R13
R14
R15
R16
R17
Monthly
Monthly
Monthly
Annexure I
Annexure II
Monthly
Monthly
Quarterly
Quarterly
Format
Fortnightly
Format
STRO-16,
16A, 16B
Fortnightly
Monthly (Last Day)
Statement of EAS/SMA with Fund Based Facility of Rs.50.00 lac and above
Position of Clean Overdrafts
Limits Sanctioned by Regional Head during the month alongwith
Certificate of Discretionary Advances
Advance against Immovable Property
Monthly
R22
R23
R24
R25
R26
R27
R28
R29
R30
R31
R32
R33
R34
R35
R36
R37
R38
R39
R40
R41
R42
R43
R44
R45
Statement of,
a) L/Cs which have devolved upon the Bank
b) Guarantees invoked upon the Bank
Statement of Disposal of Loan Proposals both Fresh & Overdue Renewals
Monthly
Monthly
Monthly
Annexure
Monthly
Monthly
Monthly
Monthly (Last Day)
Monthly (Last Day)
Monthly
Annexure
Annexure
Annexure
Annexure
Monthly
Quarterly
Quarterly
Quarterly
Annexure
Form A
Quarterly
Quarterly
Annexure
Format
Annexure
Annexure
Quarterly
Monthly
Quarterly (Last
Day)
Quarterly
Quarterly
Quarterly
Quarterly
Format
Format
Format
Half Yearly
Annexure
Annexure
Yearly
yearly
Annexure
Yearly
Monthly
Format
Quarterly
R53
R54
R55
R56
R57
R58
R59
R60
R61
R62
Return
No.9
Half-Yearly / Yearly
Yearly on 31st
March
Yearly
FOREX TREASURY
R63
R64
R65
R66
R67
R68
R69
R70
R71
R72
R73
R74
R75
R76
R77
R78
R79
R80
R81
R82
R83
R84
R85
STAT- 632
STAT- 645
Fortnightly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
STAT- 642
Monthly
Monthly
Monthly
Quarterly
Quarterly
Quarterly
STAT- 638
Quarterly
Quarterly
AEEFC
STAT- 632
Quarterly
Quarterly
Half Yearly
Half-Yearly
Half-Yearly
Yearly
R86
R87
R88
Yearly
STAT- 634
Yearly
Yearly
Monthly (Last
Day)
Monthly
Monthly
Monthly
STRO-5
R90
Position of Complaints
Recovery Position in Fraud cases
Revenue Leakage Detected & Recovered by, a) Revenue Auditors; b)
Internal Auditors; and c) Concurrent Auditors
Monthly Status Report (including KYC Annexure A & B)
Compliance of KYC Norms
Statement of Balancing of Books
Implementation of Ghosh Committee Recommendations relating to
Frauds & Malpractices in the Bank - Status Report
Closure of Concurrent Audit Report
Outstanding Guarantees wherein Defaults by Constituents and/or Claim
on Bank by Beneficiaries have arisen (Pendarkar Committee)
Certificate: Implementation of Recommendations on Internal Control and
Inspection/Audit System headed by Sh. Rashid Jilani as its Convener
STRO7
Format
R91
R92
R93
R94
R95
R96
R97
R98
R99
R102
STRO9
Format
Form No 11
Monthly
Monthly
Monthly
Quarterly (Last
Day)
Quarterly
Half Yearly
AnnexureX
Yearly
Format
-do-
Quarterly
Quarterly/Half
Yearly
R104
R105
R106
R107
R108
Annexure I
Annexure II
Annexure
III
DSB-4i
Format
Format
Format
3
Annexures
Format
Monthly
Quarterly
DSB IIA
Quarterly
Quarterly
R112
R113
R114
R115
R116
R117
R118
R119
R120
R121
R122
R123
R124
R125
R126
R127
R128
R129
R130
R131
R132
R133
R134
R135
R136
R137
DSB-4A &
Annexure
Quarterly
DSB 4B
Quarterly (Last
Day)
DSB 4C
Quarterly (Last
Day)
DSB 4D
Quarterly (Last
Day)
DSB 6A
Quarterly (Last
Day)
DSB 6B
Quarterly (Last
Day)
DSB 4H
Quarterly
STM-46A
STM-46B
STM-47
STM-21
A,B,C
STM-83
STM-79
STM-80
STM-81
STM-18
STM-19
STM-88
Quarterly
Quarterly
Quarterly
Quarterly
STM-85
STM-87
STM-86
STM- 89
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Monthly/Quarterly
/ Half Yearly /
Yearly
Quarterly
Quarterly
Quarterly
Quarterly
STM-90
Quarterly
DSB-4G
DSB-4-J
DSB-4-M
DSB-4-N
DSB-4-O
DSB-5-A
Format
DSB-13-A
DSB-13-B
Format
Format
Quarterly (last
day)
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Yearly
STM-82
Yearly
Yearly
R138
Format I
Format II
Format III
Quarterly
Quarterly
Quarterly
Format IV
Quarterly
Quarterly (last
day)
R140
R141
R142
RC-1
Format
Annexures
STM-57
BSR-III
R145 Provision of Credit to Agriculture (Doubling of Agri credit)
R146 Oriental Green Card & Oriental Kisan Credit Card Progress Report
R147 Agri Advances against Gold & Jewellary / Ornaments to Farmers
Part B
R148
R151
R152
R153
R154
R155
R156
Part A
Part B
Part C
Format
Fortnightly (Friday)
Monthly
Monthly (Last
Friday)
Monthly (Last
Friday)
Monthly (Last
Friday)
Monthly
Monthly (Last Day)
Monthly
Monthly (Last
Friday)
Monthly
Monthly (Last Day)
Monthly (Last Day)
Monthly (Last Day)
Monthly
Monthly
SME I
SME II
SME III
SME IV
SME V
SME VI
SME VII
SME VIII
SME IX
SME - X
SME - XI
R157
R158
R159
R160
R161
R162
R163
R164
Part A
Format
STM-14
SACP
R165
R166
R167
R168
R169
R170
R171
R172
R173
R174
R175
R176
R177
R178
R179
R180
R181
R182
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Annexure IV
Format
Format
Quarterly
Quarterly
RC-2
Format
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
Quarterly
AnnexureXIII
Adhoc Data on Priority Sector Advances (as on Last Friday of Sep / Mar)
R187
Advances to SC/ST
R188
R190
Part C
STM-58
Quarterly
Quarterly
Quarterly
R184
R189
Monthly
Monthly (Last Day)
Monthly (Last Day)
Monthly (Last Day)
Monthly (Last Day)
Quarterly
Quarterly
Quarterly
Quarterly (Last
Day)
Quarterly
Half Yearly
(Sep/Mar)
Half Yearly
(Sep/Mar)
Half Yearly
(Sep/Mar)
Half Yearly
Half Yearly
(Sep/Mar)
Half Yearly
(Sep/Mar)
Half Yearly
(Sep/Mar)
Yearly (June last
Friday)
SR I & SR II
Statement of Recovery Position of Priority Sector Advances
STM-60
Disbursal of Advance to Priority Sector/Weaker Sections in Priority Sector
(Special Return-III) (as on Last Friday of June)
STM -54 & 55
BSR-1 A and 1 B (as on 31st March)
STM-56
BSR-II (Part I to V)
BSR IV
Prime Minister's Rojgar Yojna (PMRY) for Educated Unemployed Youth
Subsidy Audited Certificate
R200
Yearly
Yearly
Yearly
Yearly
AnnexureIV
Yearly
LBR-U2
Quarterly (last
day)
Quarterly
Quarterly
LBR-U3
LBR-U3
LBR-1
Yearly (June)
Yearly (June last
Friday)
LBR-U-1
LBR-2
STM-73
Monthly
SECURITY DEPARTMENT
R202
R203
R204
R205
R206
R207
R208
R209
R210
R211
R212
R213
R214
R215
R216
R217
R218
Monthly
Format
Format
Format
Monthly
Monthly
Monthly
Monthly
Quarterly (Last
Day)
Quarterly
Format
Format
Quarterly
Quarterly
Quarterly
Quarterly
Format
Quarterly
Format
Half Yearly
Yearly
Yearly (Last Day)
Yearly (Last Day)
R219
Format
Yearly
ANNEXURE II
40%
20%
20%
After the first major Bank Closing (Yearly or Half Yearly) after GO LIVE
After GO LIVE.
50%
Warranty
The offer must include comprehensive on-site warranty of one year for Software
respectively from the date of installation and acceptance of the system by the Bank i.e.
Management Information System (Application Software) shall be under comprehensive
warranty for 12 months after acceptance. The selected vendor shall be responsible to
maintain, upgrade and to do the customization of the Management Information System,
without any extra cost to the Bank.
The selected vendor shall be fully responsible to maintain and upgrade the Management
Information System including changes in the look and feel along with functional changes as
required from time to time of Management Information System. Further, in case of any loss
of information in Management Information System due to virus infection, or any reason, the
selected bidder on top priority shall attend the call and make the Management Information
System up on the shortest possible time, without any additional cost.
Training
The Vendor will provide necessary training to Banks Officials on administration of the
System and User Training to User Staff. There shall be Software Solution and Software
Implementation Training for 10 and 10 IT Officials respectively and User Training to 90
Officials.
The User Manuals and Technical manuals should also be provided during the training
program.
Annual Maintenance Contract (AMC)
The vendor should also quote for comprehensive on-site AMC after expiry of 1 year
Warranty period for the Software. This rate so quoted (in %) shall be payable in advance on
half yearly basis against Bank Guarantee of 25% of the total value of AMC amount; else the
AMC amount shall be released in 2 half-yearly installments after expiry of period.
The vendor must also submit the ATS rates for various software components. ATS shall
cover all upgrades to the application / system software alongwith its implementation cost.
Response Time, Support and Penalties:
The Vendor must ensure to attend the problem immediately and Resolve the Problem /
provide Complete Solution within maximum time of 24 hours from the reported Date / Time
of the Problem / Complaint. Non-compliance of the Resolution Time or any degradation in
the Services shall invite penalties as under:
1 10 days: Rs. 10000 per day.
More than 10 days: The Bank may fully forfeit the Performance Bank
Guarantee in its sole discretion.
Vendor must appoint a Support Coordination Manager dedicated to the Bank account only,
immediately after receiving the order. The Coordination Manager should be directly
reachable to the Bank officials through convenient communication channels phone/fax/email.
Solution Management
There should be atleast two on-site engineers, located centrally at Delhi, for extending
services like extraction of adhoc data, helpdesk, data backup, user management, database
management / maintenance, updating of data, maintaining integrity of the data, loading
application upgrades, technical support for adhoc queries, archival of data etc., free of cost
during one year warranty period of the project to start after UAT sign-off of the project
and for two years thereafter. However, tenure of these technical personnel after warranty
period shall be decided / further extended on the basis of review at the end of each year, at
the sole discretion of the bank. Man Month charges for such support, after free of charges
warranty period, be quoted separately for two years, in the Commercial Bid.
Liquidated Damages
If there is any delay in the delivery/ implementation of the Complete Solution, Vendor will
be liable to pay a sum of 1% (one percent) of the undelivered / uninstalled / nonimplemented portion of the order for each week of delay beyond the scheduled delivery
date by way of liquidated damages. The cap on the liquidated damages shall be 5% of
purchase order value.
Indemnity
Vendor shall indemnify, protect and save the Bank against all claims, losses, costs, damages,
expenses, action suits and other proceedings.
Publicity
The vendor shall ensure that the name of the Bank does not appear in any of its
advertisements, product demonstrations, sales promotion schemes, or any publicity
initiatives, without obtaining explicit written permission of the Bank in this regard. The
Bank, however, reserves the right to reject any such request made by vendor(s).
Suspension of Work
The Bank reserves the right to suspend and reinstate execution of the whole or any part of
the work without invalidating the provisions of the contract. The Bank will issue orders for
suspension or reinstatement of the work to the vendor in writing. The time for completion
of the work will be extended suitably to account for duration of the suspension, if any.
Force Majeure
The vendor shall not be liable for forfeiture of its performance security, liquidated damages
or termination for default, if and to the extent that its delay in performance or other failure
to perform its obligations under the contract is the result of an event of Force Majeure. For
purposes of this Clause, Force Majeure means an even beyond the control of the Vendor
and not involving the vendors fault or negligence and not foreseeable. Such events may
include, but are not limited to, Acts of God or of public enemy, acts of Government of India
in their sovereign capacity, acts of war, fire, floods, strikes, lock-outs and freight embargoes.
If a Force Majeure situation arises, the vendor shall promptly notify the Bank in writing of
such conditions and the cause thereof within twenty calendar days. Unless otherwise
directed by the Bank in writing, the vendor shall continue to perform its obligations under
the Contract as far as it is reasonably practical, and shall seek all reasonable alternative
means for performance not prevented by the Force Majeure event.
In such a case, the time for performance shall be extended by a period not less than the
duration of such delay. If the duration of delay continues beyond a period of three months,
the Bank and the vendor shall hold consultations with each other in an endeavor to find a
solution to the problem. Notwithstanding above, the decision of the Bank shall be final and
binding on the vendor.
Resolution of Disputes
The Bank and the vendor shall make every effort to resolve amicably, by direct informal
negotiation, any disagreement or dispute arising between them under or in connection with
the contract. If after thirty days from the commencement of such informal negotiations, the
Bank and the Vendor are unable to resolve amicably a contract dispute, either party may
require that the dispute be referred for resolution by formal arbitration.
All questions, disputes or differences arising under and out of, or in connection with the
contract, shall be referred to two Arbitrators: one Arbitrator to be nominated by the Bank
and the other to be nominated by the Vendor. In the case of the said Arbitrators not
agreeing, then the matter will be referred to an umpire to be appointed by the Arbitrators in
writing before proceeding with the reference. The award of the Arbitrators, and in the
event of their not agreeing, the award of the Umpire appointed by them shall be final and
binding on the parties. The arbitration and reconciliation act 1996 shall apply to the
arbitration proceedings and the venue & jurisdiction of the arbitration shall be New Delhi.
ANNEXURE III - a
Information required
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Signature
Seal of the bidder
During
FY 2007-08
During
FY 2008-09
Annexure III - b
Information required
1.
Project Name
2.
Project Location
3.
Client Name
4.
Client Address
5.
Name
Address ( if different
from above)
Telephone
Fax
Mobile
E-mail
Project
(month/year)
Started
Project
Elapsed
(months)
Man-months effort
Time
Project Director
Project Manager
Project Leader
10
11
Nature of Project
12
13
Project Details
Hardware Installed
(Make/Model)
Operating System
Application
Software
Network Topology
Programming
Languages
Middleware
Security Features
Support/Mainten
ance obligations
14
15
Implementation Duration
16
Test-run Date
17
18
19
20
21
22
23
Modules
used
offices/branches
24
25
26
27
at
other
ANNEXURE IV
Bill of Material (Software):
Sr.
Application Software
Implementation Charges, if
any
Solution
Management
Costs:
(post
warranty
period,
Man
Month
Charges, for two resources,
for two years)
Total
Unit
Price
(in Rs.)
QTY
Taxes
(if any)
ANNEXURE V
L- 1 Determination criteria based on 5 years Total Cost of Ownership (TCO):
Sr.
Item
Software
1.
2.
3.
4.
5.
6.
Total
ANNEXURE VI
Bank Guarantee #
such demand made by said beneficiary shall be conclusive and binding on us irrespective of
any dispute or difference raised by the bidder.
This guarantee shall be irrevocable and shall remain valid upto _______________. If any
further extension of this Guarantee is required, the same shall be extended to such required
period (not exceeding one year) on receiving instructions in writing, from
(______________________________________) on whose behalf guarantee is issued.
In witness whereof the Bank, through its authorized officer has set its hand stamped on this
_____________ Day of ______________2009 at __________________
Designation
ANNEXURE VII
2. The Bank undertakes to pay the Purchaser any money so demanded notwithstanding
any dispute or disputes raised by the Supplier/Vendor/Contractor(s) or any suit or
proceedings pending before any Court or Tribunal relating thereto. Thereby meaning
that Banks liability under the present guarantee shall be absolute and unequivocal in
any circumstances what so ever, if called upon to pay by the Purchaser. However our
liability shall not exceed in Rs.___________ (in words)
3. The Bank further agrees that the guarantee herein contained shall remain in full force
and effect during the period that would be taken for the performance of the said
Agreement and that it shall continue to be enforceable till all the dues and or advances
made by the Purchaser under or by virtue of the said Agreement have been fully paid
and its claims satisfied or discharged or till _________, the Purchaser certifies in writing
that the terms and conditions of the said Agreement have been fully and properly
carried out by the said Supplier/Vendor/Contractor(s) and accordingly the Purchaser
discharges this guarantee, either in writing or by returning the Original Guarantee Bond
or till its expiry whichever is earlier to the Bank.
4. The Bank before the release of the Bank Guarantee Bond in original by the purchaser
and before the expiry of this guarantee, as per clause 3 of this Guarantee Bond, may
renew this guarantee for the same period as was initially requested upon for this
guarantee or for any shorter period, at the option of the purchaser, under intimation to
the vendor.
5. The Bank further agrees with the Purchaser that the Purchaser shall have the fullest
liberty without Banks or Supplier/Vendor/Contractor(s) consent and without affecting
in any manner Banks obligations hereunder to vary any of the terms and conditions of
the said Agreement or to extend time of performance by the said
Supplier/Vendor/Contractor(s) from time to time or to postpone for any time or from
time to time any of the powers exercisable by the Purchaser against the said
Supplier/Vendor/Contractor(s) and to forbear or enforce any of the terms and
conditions relating to the said agreement and the Bank shall not be relieved from its
liability by reason of any such variation, or extension being granted to the said
Supplier/Vendor/Contractor(s) or for any forbearance, act or omission on the part of the
Purchaser or any indulgence by the Purchaser to the said Supplier/Vendor/Contractor(s)
or by any such matter or thing whatsoever which under the law relating to sureties
would, but for this provision, have effect of so relieving the Bank, in any manner what so
ever.
6. This guarantee will not be discharged during its currency due to the change in the
constitution of either the Bank or the Purchaser or the Supplier/Vendor/Contractor(s), in
any manner what so ever.
7. The Bank lastly undertakes not to revoke this guarantee during its currency or
extensions thereof, except with the previous consent of the Purchaser, in writing or
otherwise than as is provided in this Guarantee.
8. The Bank also agrees that the Purchaser at its option shall be entitled to enforce this
Guarantee against the Bank as its principal debtor in first instance without proceeding
against the said Supplier/Vendor/Contractor(s), and notwithstanding any security or
other guarantees that the Purchaser may have in relation to or in relation to the
Supplier/Vendor/Contractor(s) liabilities from time to time, as this guarantee constitutes
a separate, distinct and independent contract between the Bank and the Purchaser.
9. Any officer of the Purchaser of the rank of Senior Manager or above, duly authorized in
this regard, shall be competent to issue demand/notice or to issue any appropriate
instructions, as the circumstances may warrant, to the Bank under this Guarantee, which
the Bank shall have to comply immediately and forthwith, without raising any dispute or
question/s in regard there to, in any manner what so ever.
Notwithstanding anything contained herein above:
a) The liability of the Bank under the guarantee shall not exceed Rs.__________ (in words).
b) This Bank Guarantee shall be valid till either till _____X____ or till the issue of a fresh
Bank Guarantee to the Purchaser with a extended period in lieu thereof or till the
Purchaser certifies in writing that the terms and conditions of the said Agreement have
been fully and properly carried out by the said Supplier/Vendor/Contractor(s) and
accordingly the Purchaser discharges this guarantee, in writing and by returning the
Original Guarantee Bond to the Bank.
c) The bank before the release of the Guarantee Bond in Original by the purchaser and
before the expiry of this guarantee may at its option renew this guarantee for the same
period as was initially agreed upon for this guarantee or any shorter period, at the
option of the purchaser, under intimation to the vendor.
d) The Bank is liable to consider any notice for invocation of Bank Guarantee as a default by
the Supplier/Vendor/Contractor(s) and shall be under an obligation to pay to the
Purchaser the entire amount of Guarantee or any part thereof under this Bank
Guarantee only and only if the Purchaser serves upon the Bank a written claim or
demand before the expiry of either the Bank Guarantee or any extended period/s under
this Bank Guarantee, as the case may be.
Notwithstanding anything contained herein our liability under this Bank guarantee shall not
exceed Rupees .................../- (Rupees ....................................... Only) This Bank guarantee
shall be valid upto ............................ and we are liable to pay the guaranteed amount or any
part thereof under this Bank Guarantee only and only if you serve upon us a written claim or
demand on or before.............................
This guarantee will be returned to us as soon as the purpose for which it is issued is fulfilled.
Dated the ________ day of _________.
Signature
Name
Designation with Bank stamp
ANNEXURE VIII
Deliverables
All technical documents, SRS, High level Design, DFD (Data Flow Diagram), ER Design, EULA
(End User License Agreement.), User manual