Assignment 412

Answers
1.
This organization is a retail shop with a wide range of products and large no. of
customers. So for this organization bet solution is POS system.
Select a POS system to fit your business
A properly-utilized POS system can provide a business with an increase in efficiency and
output, allowing management to more effectively meet the needs of its clients and
shareholders. Buyers need to take into account what type of POS system would be the
best fit for their particular business, however.
Retail POS customers
Retailers have simpler POS system needs than hospitality businesses because they
complete transactions at one time and often have little product variation. Some POS
system features retailers may want include the ability to support kits (for example, "three
for $2" deals), returns and exchanges, and support for digital scales. A retail POS system
needs to support matrices if the store sells items that come in a variety of styles, such as
clothing or shoes. Matrices let users create one inventory and price entry for a particular
item, such as a sweater, while still tracking sales according to size and color.
Choosing point of sale system computers and software
A computer serves as the central component of a POS terminal which runs the
application. Buyers can purchase complete pc-based POS systems or buy computers
separately. If all hardware is purchased from one source, the reseller can take
responsibility for the entire system, which can make setup and ongoing support easier.
Keep in mind that some sellers charge an extra fee if buyers supply their own computers.
If a company purchases computers separate from its POS system, it must coordinate the
purchase with the POS system seller. Get exact specifications and follow them closely to
reduce compatibility problems. POS applications are not very resource-heavy, so an
average to low-end computer will usually get the job done. The computer does need to
be upgradeable, as some POS software requires newer operating systems.
Companies should not use POS computers for anything other than POS. especially resist
the temptation to connect them to the internet and use them for internet browsing or
email. As with any computer systems, backups are important. When a POS system has
been set up, create automated backup schedules.

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ASSIGNMENT : 411|MCU 2206

Examples for types of POS system softwares.

POS system requires some computer literacy .it is not a trivial investment in time or
money to set up. If you learn the system, you will know exactly how your business is
operating. It will show you where you are week and where you are strong .and best of all,
a good POS system will give you the information you need to make you a better business
person and grow your business
Some Retail POS software solutions
Since retailers differ vastly in the scale of their operations, the type and variety of
merchandise they handle, and the makeup of their current technology environments,
MICROS offers a range of point-of-sale solutions to fit diverse requirements.

Xstore Java POS is the flagship point-of-sale and store management solution.
Robust, flexible, and scalable, Xstore utilizes a centralized database to provide
extraordinary customer service and cross-channel selling through a standard
register or mobile device.
Xstore Features
Mobile POS, inventory, and shipping/receiving functions
PA-DSS validated
Intuitive, time-saving touch screen gestures
Configurable, on-screen keyboard
Omni-channel capabilities providing chain-wide inventory opportunities
Manage services like gift registry and layaway
Choice of operating systems and databases
Configurable, extensible, and scalable
Standards-based architecture
Hardened with built in redundancy and fail-over protections
Intuitive design and dashboard interface
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Internationalization and localization

Supports biometric login protections
Speed point-of-sale transactions and authorizations while streamlining
paperwork and training
Xstore Benefits
Provide customer services
Process transactions quickly at the register
Control costshandle returns correctly, reduce shrink, and save payroll
Access data in real-time locally or chainwide
Modify and scale processes easily
Protect customer data and reduce opportunities for fraud
Provide customers with multiple channels to obtain merchandise
Enhance the customer experience with clienteling capabilities

Retail J is an integrated, web-enabled suite of in-store and central applications

suited to the needs of medium and large retailers. This flexible Java-based POS
and store management solution provides a variety of applications and is ideal for
the global retailer.
Key Features and Benefits
Web-enabled - giving office managers, remote workers and store staff
access to the company network from anywhere in the world
Network-centric - for a real-time view of sales and stock to help managers
respond faster to optimize replenishment and profitability
Platform independent - ideal for use on multiple hardware platforms
reducing integration and new hardware costs
Uses web forms - to automate workflow and personnel records, allowing
staff to concentrate on selling
Flexibility - with best-of-breed functionality and the capability to meet the
needs of the most demanding retail environments
Scalability - ideal for changing retail operations and business needs, and
reducing the costs to change
Reduced cost of ownership - minimizing hardware, integration, support and
maintenance costs

Store21 is the preferred MICROS Windows-based solution for specialty retailers.

Store21 Features
Windows-based solution developed for jewelry and specialty retail
PA-DSS Validated
Robust store and back office functions
Integrated transaction processing and store management
Supports multiple languages, currencies, and tax regimes
Store21 Benefits
Integrate store sales with online and catalog purchases
Automate and streamline back office activities such as merchandise
receiving or employee scheduling and timekeeping
Capture valuable customer information
Enforce pricing models with automated deal pricing
Eliminate excess paperwork through electronic forms, timekeeping, and
scheduling functions
Automate shipping and receiving functions via a PC or a handheld device
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ASSIGNMENT : 411|MCU 2206

Tradewind Retail POS is the MICROS solution for high volume specialty retailers
who want robust clientelling functions in a Microsoft Windows environment.
Tradewind Features
Resilient, stable Windows architecture
Handles complex transactions with ease
Conforms to industry standards
International capability
PA-DSS validated
Robust clientelling and customer service features
Tradewind Benefits
Maximize system up-time and stability
Empower store personnel with vital customer and operational information
Automate and streamline simple functions
Advance your communications infrastructure
Manage labor and inventory
Gather valuable customer information

CWStore Direct Commerce POS supports merchants who want to leverage their
customer information and provide excellent customer service through their outlet
stores.
CWStore Features
Simplified transaction and checkout processing at the point-of-sale
Real-time inventory and store operations management
Daily corporate operations management
Wireless mobile inventory management
Shares transaction data with your online customer database
CWStore Benefits
Speed customer checkout process with cross-sell ability
Manage inventory in real time
Capture accurate customer profile and transaction information
Eliminate duplicate customer profiles
Automatically poll and report transactions nightly
Reduce shrinkage by capturing no-sales, refunds, and reprints at checkout
Gain a unified view of the customer across multiple channels
Increase customer satisfaction

ARS POS is a point-of-sale solution developed exclusively for Latin American

market. Capable of handling hard goods, fresh food, petrol, and more, ARS POS
provides versatility and reliability.
ARS POS Features
Microsoft Windows and SQL Server technology
Tight management controls
Streamlined processes
Efficient system interfaces to the most widely-used back office solutions
Scalable
ARS POS Benefits
Concentrate on customer satisfaction
Foster brand loyalty and return business
Save operational costs
Increase revenues
Low total cost of ownership
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ASSIGNMENT : 411|MCU 2206

XstorePlus combines standard point-of-sale functions with a built-in

merchandising solution, eCommerce integration, and order management
functions. XstorePlus is a turnkey solution that brings integrated cross-channel
retail to chains of fewer than 75 stores.
XstorePlus Features
Inventory management
Open to buy (OTB)
Price change management
Purchase order management and invoice matching
Warehouse distribution
Vendor and return to vendor management
Receiving and transfers
Physical Inventory
Point-of-sale system
Layaway
Store administration
Electronic scheduling and timecard
Customer marketing
XstorePlus Benefits
Speeds sales and customer service transactions
Enforces the pricing model you created
Helps to maintain appropriate stock levels
Takes the guess-work out of reordering merchandise
Streamlines the purchasing process
Saves time with powerful reporting functions and automated processes
Brings unprecedented speed and accuracy to shipping and receiving
Provides chainwide visibility
Created and backed by a leader in retail software with more than 30 years
of experience
Cash Register Express
Increase your profits with our retail point of sale system in your store. Cash
Register Express (CRE) is cost-effective computerized cash register software
that keeps your inventory costs down, reduces theft and makes more
money! Cash Register Express is the first Windows-based POS system
exclusively for retail stores, such
as clothing, liquor, grocery, convenience, station, video and many more. Our
retail point of sale system is easy-to-use interface makes it a breeze to
manage your store. Tracking sales and inventory, renting videos and
equipment, creating membership accounts, look ups by category, and
managing your store's progress are just a few of the features of CRE.

Advantages of POS system software solution.

It is more than a cash register. A POS software system doesn't just replace your
cash register. All a cash register does is showing your cash flow for the day. It can't
provide any insight into profit, inventory or best-selling products. A computerized
cash register, on the other hand, can instantly tell you how much money you have
left in your cash drawer, and how much of that money is profit. It can also tell you
how many of specific products were sold today, and how many you have left on
the shelf. It can even warn you to order more items when stocks get low.
It will help to prevent from theft. By switching to a computerized point of sale
system, the average small business (a company doing $500,000 per year in
BMS 2104/2015 | REG. NO : 413292866 | COMPUTER AND INFORMATION SYSTEMS IN BUSINESS|
ASSIGNMENT : 411|MCU 2206

business) typically reduces theft by 2.5% - that's $12,500! How? Your employees
watch inventory much more carefully, because they know that stock is being
monitored. Everyone is more alert.
It will help to less inventory shrinkage. A computerized system lets you watch for
obsolete and broken inventory much more carefully. And you can have a much
more accurate count with which to compare shelf inventory. These tools typically
reduce shrinkage by another 2.5%.
It will help to better manage inventory. With detailed inventory reports, you can
manage the flow of inventory much more carefully, ordering products when you
see increased sales. You also build up historical data that can help you predict
future inventory needs. You don't need 150 snow shovels in the summer, but you
may need 500 more fans for your store during the month of august. Don't base
your orders on what you think you sell. Base them on what you know you sell.
It will help to watch your margins. By reading your reports you may find that you
sell 10,000 batteries that cost 48 cents for 50 cents each and that you sell 100
flashlights that cost $1.98 for $9.95 each. Your inventory reports will help you to
stock more products that give you greater profits and fewer products that give you
the least amount of profit.
It will help you to have happier customers. Computerized point of sale systems,
with barcode scanners and other helpful tools, make checkout much, much faster.
That means happier customers. Even if you don't use a barcode scanner, a
computerized system is faster, because you can enter skus that are automatically
linked to pricing.
Its accuracy is high. With a computerized cash register, every item in your store
has an associated price. Never again will you have to figure out how much that
flashlight sells for. Your clerks will stop guessing prices.
It helps to build a customer list. Use POS software to store the name and address
of your best customers. Then you can use the list to target advertising, or to just
get on a first name basis with your most loyal consumers.

Limitations of the POS software.

Software cannot work independently. They need clear and complete instructions to
perform a task accurately.
The substantial amount of time and money invested in training of personnel
The speed and accuracy that a computer offers. Software requires minimum
standards for computer use in regards to ram, processor speed and hard drive
memory.
Making a backup of your is a must. If any issue cause there is a threat of losing all
the data.
Technical support for the software may cost extra, and you can incur annual
licensing fees in order to receive upgrades. E.g. .virus guard
If you are not skilled in software installation or accounting setup, you may also
incur the cost of hiring a consultant to perform those tasks for you.
Software must be updated regularly to minimize issues.
Maintenance of system should be done periodically for the best performance of
the software.

2.
Suggested POS system for the organization - price $2229
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ASSIGNMENT : 411|MCU 2206

Sem-715: POS bundle with computer & touchscreen monitor comes with:
Computer, with 500 GB HD, 2 GB ram, 3.10 GHZ, windows 7 pro, standard keyboard
and mouse
credit card reader, track 2 MSR
Payment gateway - requires merchant account with merchant warehouse
MMF, standard cash drawer - dimensions: 16.2" w x 16.4" d x 4.3" h
Star, tsp143, thermal receipt, printer, with auto cutter, USB
Logic control, pd-3000 pole display
Metrologic, ms9520, laser barcode scanner, handheld/hands-free, with stand
15" LCD, touch screen monitor
Cash register express, POS software full pro version
As per the above POS system as the operating system I choose Windows 7 Pro.
And Software solution recommended is Cash Register Express (CRE)
Cash register express is networkable point of sale solution software suitable for both
single store with single station or multi-store with multiple stations. It is designed for
variety of retail stores, including the types listed below. Semicron offers this POS system
solution to help retail store owners manage their inventory, lower operating cost,
increase accuracy and efficiency of their store operation. The easy-to-use and cost
effective cash register express retail POS software offers necessary features that retailers
desire, including cash control and management, inventory tracking and control, credit
card payment processing, customer loyalty functions, employee time clock and labor
scheduling, and lots of detailed reporting functions to enable store owners and managers
make smarter and more economic business decisions.
Reasons for recommend CRE as the software solution for this organization.
Cash register express computerize your business with the #1 POS software on the
market.
Overview of features

Fast lookups by barcode

Customer quick search
Salesperson and cashier tracking
Flexible pricing
Microsoft access compatible
Credit card processing with pc charge
QuickBooks compatible
Integrates portable POS
Scale interface
Built in backup
Id scanner
Coupons and gift certificates
Handles customer account
Password protection
Detailed inventory reports
Management reports
Promotions for preferred customers
Financial summaries

It has three version wise features to be selected.as per requirement of the organizations
can be selected. For this organization my solution is full pro version.
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ASSIGNMENT : 411|MCU 2206

Features

Inventory management
Back office management
reporting
Employee
management
with labor scheduler
Integrated
payment
module
3
months
free
of
24x7x365
technical
support
Quick book integration
Multiple tax rates and tax
exempt status
Generate purchase order
Id scanning, verification
for liquor\tobacco
Weight
scale
ntep
certified
Equipment
and
video
rentals
Multi-register support at
single location
Custom tracking
Loyalty promotions
Multi-site functionality
Advanced
quick-books
integration
Advanced
reporting
capabilities
Exception
tracking
functionality
Bar code express included

Cre
Lit
e
X
X

Pr
o
X
X

Ent

X
X

X
X

X
X

X
X

X
X

X
X

X
X

X
X
X
X

X
X

X
X
X

Cash register express can be used in

Convenience stores
Hair salon
Grocery stores
Apparel stores
Liquor stores
Retail stores
Rental stores
Restaurant POS

Choosing the right POS software can be as important as choosing the right location for
your business. Most store owners are shocked at how quickly a point of sale system will
pay for itself. Often the newly computerized can't believe how much money they are
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ASSIGNMENT : 411|MCU 2206

saving just by better managing their inventory, ringing up sales quickly and accurately,
and a decreasing theft. These and more features are made very simple by cash register
express. Did you know computerizing your store with a POS system costs $2.83 a day
but you save $83.00 a day by eliminating employee theft and maximizing profits. Cash
register express (or CRE 2004) is a cost effective way to keep your inventory costs down,
reduce theft, and make more money. Cash register express is designed to
handle multiple clerks and multiple cash drawers with ease. Processing credit cards can
be done quickly and efficiently using an internet connection. Tracking sales and
inventory, renting videos and equipment, creating membership accounts, look ups by
category, and managing your store's books are just a few of the features of cash register
express.
3.
E-Business Background
The term e-Business (which, some say, was coined in and around 1997 by IBM) has
now become quite a common term and used very often in business and information
technology. In the early days, e-Business, used to mean any kind of business transaction
conducted online using the internet such as buying and selling of goods or
services, online money transactions, supplier-buyer collaborative systems, etc. Ecommerce, which is any kind of online buying-selling, is also many times considered
synonymous to e-business. However, in recent times, e-business is not restricted to ecommerce but any and all kind of online information exchange between different entities
for various purposes.

Gradually, the e-Business term expanded to include any or all kind of online transactional
or information exchange activities conducted for business and collaboration. This also
includes, in some instances, transactions not just using the internet but using
the intranet as well.

Types of e-Business Transactions

Business to Business (B2B)
Business transaction on internet for trade and information exchange such as buying and
selling of goods or services for business. Ex website for steel trade by
steel manufacturing companies.
Business to Customer (B2C)
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ASSIGNMENT : 411|MCU 2206

Retail selling websites such as Amazon.com or any such website which offers products
and services for retail consumers. Recently, e-Tailing, which is retailing on the web,
is gaining more popularity across the world.
Government to Business (G2B)
Websites
offering
government
or regulatory
transactions between
the
Government / Government bodies and businesses such as national centre for trade &
information.
Government to Customer (G2C)
Transactions where common public would be transacting with Government related
organizations such as websites for Income Tax where people can file their annual income
tax returns.
Customer to Customer (C2C)
This includes websites allowing interaction, trade and information exchange between
different individuals such as eBay. Of late, social and business networking websites are
gaining tremendous popularity.
When we consider this organization, it is doing a retail business with large no of
customers.so this organization should be engage in B2B and B2C types in e business.
Because it is retail business, they have to buy and sell continuously. So to do that they
can use above two types regularly.B2G also can be used for tax and registration purposes
with the government institutions.

4.
A computer virus is a malware program that, when executed, replicates by inserting
copies of itself (possibly modified) into other computer programs, data files, or the boot
sector of the hard drive; when this replication succeeds, the affected areas are then said
to be "infected". Viruses often perform some type of harmful activity on infected hosts,
such as stealing hard disk space or CPU time, accessing private information, corrupting
data, displaying political or humorous messages on the user's screen, spamming their
contacts, or logging their keystrokes. However, not all viruses carry a destructive payload
or attempt to hide themselves the defining characteristic of viruses is that they are selfreplicating computer programs which install themselves without the user's consent.
I recommend BITDEFENDER as the security solution for this POS system.
BITDEFENDER small office securitys main factors that reduce security overhead are
superior protection and performance and a simple console that fits user needs. This is
also where BITDEFENDER stands out from the competition. Bellow, list of capabilities in
BITDEFENDER small office security that is often not found in competing products.

10

centralized real-time control and monitoring for onsite and remote users
technologies consistently ranked first for protection and performance
Web filtering, safety rankings and ability to restrict user access to certain
applications or websites included in the basic offer and not as an upgrade charged
extra.
Auto-detect and scan removable external devices.

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ASSIGNMENT : 411|MCU 2206

Endpoint security relay new for companies with low bandwidth. Not all computers
need to connect to the internet; the endpoint relay can be used to distribute
updates internally.
centralized quarantine
Remote deployment to entire network using windows network discovery and
uninstall of competitive solutions.
state-of-the-art web console with highly configurable roles and privileges new,
nested groups and granular policies

Operating systems no servers are necessary in the hosted version of small office security
as BITDEFENDER maintains the management components. For the on premise version,
import the virtual appliance into any virtualized environment.
Workstation operating systems: windows 8.1,8, 7, vista (sp1), xp (sp3), mac os x lion
(10.7 or later, mac os x mountain lion (10.8 or later) mac os x mavericks (10.9 or later)
Tablet and embedded operating systems: windows embedded standard 7, pos ready 7,
enterprise 7, pos ready 2009, standard 2009, xp embedded with sp 2, xp tablet pc
edition
Server operating systems: windows server 2012, 2012 r2, windows small business server
(sbs) 2011, windows small business server (sbs) 2008, windows server 2008 r2, windows
server 2008, windows small business server (sbs) 2003, windows server 2003 r2,
windows server 2003 with service pack 1, windows home
Reasons for the recommendation
As a small business you dont have a lot of time or resources to invest in it security.
Thats why its best to let #1 ranked antimalware technologies guard you while you focus
on business. BITDEFENDER employs technologies which consistently rank first in major
independent tests from AV-test, AV-comparatives and virus bulletin. Unlike other
solutions, BITDEFENDER does not trade performance for protection and does not slow
down your users computers. Simple but powerful console for small companies with up to
250 users. Gain time and boost security with the ability to remotely deploy, control and
monitor protection for all computers. From the web browser, even nontechnical users can
administer security with ease using the control center console. The solution was built to
accommodate the needs of even large enterprises. This means that if you are an it
admin, you will find all the detailed settings you need to fine-tune protection for your
network. Flexibility to choose between hosted and on premise management. To reduce
costs, it is recommended to let BITDEFENDER host and maintain the management
components of the solution. No servers or manual updates are necessary and the
console is available immediately after signup. If you prefer to host the management
components in your own servers, you can choose the on premise version. With a unique
deployment model, the solution is ready for use in minutes, not hours or days as with
other products

cost of the solution at current market rates: $143.50 (For the period of
one year)

References
http://www.digitsmith.com
http://www.ebay.com
http://www.barsnstripes.com
http://www.semicron.com
http://www.internationalpointofsale.com
http://www.bitdefender.com
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http://download.bitdefender.com
http://en.wikipedia.org
http://www.buzzle.com
http://susub1981.blogspot.com
http://www.micros-retail.com

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ASSIGNMENT : 411|MCU 2206