05 - HRSD Senior Consultant Sample Resume

[Insert Name]
Senior Consultant
Deloitte Consulting LLP
[City]
Tel: +0 000 000 0000
Mobile: +1 000 000 0000
Summary of Experience and Qualifications
_____________ is a PHR certified Senior Consultant specializing in the implementation
of HR systems and HR operational processes. _______s primary ERP experience has
been in implementing the Oracle/PeopleSoft HCM suite, specifically PeopleSoft Benefits
Administration, and including Employee and Manager Self-Service applications. His
project experiences includes: global business process and systems design, IT strategy
design, fit-gap analysis, system configuration, testing, cutover planning and developing
training materials. ______ possess broad industry experience in Consumer and
Industrial Products, Energy and Healthcare/Life Sciences. __________ has excellent
client interactive abilities and has advanced technical skills in PeopleSoft, Oracle, SAP,
Visio, Excel, Access and Powerpoint.
Deloitte Experience
Industry: Consumer & Industrial Products Service Area: Human Capital
Service Line: HR Service Delivery
HR/ Benefits/ Training Team; 5 months.
A leading operator of membership warehouse clubs, employing over 20,000 employees
worldwide.
PeopleSoft upgrade from v8.0 to v9.0, including a high level of customizations across HR,
Base Benefits, and Training modules. Outsourcing of Payroll to ADP via PeopleSoft
Payroll Interface.
Role: Led UAT, Parallel, and Process testing across the HR, Base Benefits, and Training
Administration, including testing of interfaces, reports, conversions, and system
functionality; Focused on completing testing of the 401k related interfaces and
conversions, working with both the client and the 401k vendor to cleanse data; Outlining
processes for 401k and on-boarding new clubs; developed and implemented knowledge
transfer activities with the client related to Benefits Deductions Calculation process,
Benefits and HR configuration and 401k processing.
Technical Environment: PeopleSoft HCM 9.0
Industry: Health Care and Life Sciences Service Area: Human Capital
Cutover Lead; 9 months.
Fortune 100 Health Care products manufacturer, employing over 119,000 employees
worldwide.
Outsourcing of HR functions across all Service Categories (OM/PA, Payroll/ Time,
Benefits, Leaves, Recruitment, Learning, Compensation) in over 80 countries.
Implementation of a base SAP system and interfacing with various TPV in multiple
countries.
Role: Cutover Lead for 3 separate go-lives affecting over 70,000 employees; led cutover
planning for 12 countries, interacting across all Service Categories and work streams; led
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Executive level Production Readiness Review calls; led cutover workshops in ASPAC,
EMEA, and LATAM; developed portal validation scripts and mass data actions plan;
member of the cutover team for the January 2009 go live of 11 countries, responsible for
managing cutover plan during the cutover period, making updates, tracking status, and
identifying and addressing risks and issues.
Technical Environment: N/A
Global Payroll Functional Documentation Lead; 14 months.
worldwide.
countries.
Role: Wrote over 860 functional design documents for payroll processes including Portal,
Enhancements, Forms, Configuration, Workflow, Security, Service Center, and eCase for
36 countries in ASPAC, EMEA, LATAM, and NA using systems and vendors such as SAP,
Educos, Microsiga, Ramco, Deloitte, P&I, HR OK, Platinum Payroll, and Neller;
implemented lessons learned from Wave A to streamline the documentation process for
Wave B and Wave C; managed a team of 7 for Wave A and a team of 12 for Wave B;
managed the Blueprint Change Control process for Payroll globally; main liaison between
the testing team and Payroll service category; onboarded regional Functional Analysts,
providing them with information on the solution, the documentation process, and key
dates; assisted in data validation for parallel testing.
Technical Environment: SAP
PMO; 5 months.
worldwide.
countries.
Role: Maintained the Solutions project plan for a global HR Transformation including 86
countries and multiple system modules; developed and formatted IT strategy
presentations for the client; developed methodologies for creating the functional design
specifications, including the development of the templates for the functional design
specifications and technical design specifications; co-authored the project Workflow
Strategy; onboarded over 20 project team members, introducing the new team to the
project methodologies, timelines, and project tools; developed and delivered training
materials to Regional Team Members in ASPAC, EMEA, NA, and LATAM about business
requirements documents and the role of the Functional Analyst; designed project status
tracking tools and traceability tools.
Copyright 2007 Deloitte Development LLC. All rights reserved. (r.v.. 9.1)
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Industry: Energy Service Area: Human Capital
Global Process Design Team; 2 months.
Fortune 1000 Oil Services provider, providing contract drilling and related services to oil
and gas companies worldwide. Includes over 5000 employees across United States,
Angola, Brazil, India, Mexico and Saudi Arabia.
Global HR Process Design
Role: Responsible for standardizing and documenting Recruiting, New Hire,
Compensation, and Employee Data Administration processes across 5 countries (Angola,
Brazil, France, Mexico, US). Activities included: compiling current state analysis of 18 HR
processes including recommendations for global design and workforce distribution
analysis results; leading current state and future state design workshops; documenting
workshop notes; designing future state global processes using IndustryPrint and Visio;
compiling process workbooks including subprocesses, tasks, roles, integrations, impacts,
recommendations, geographical differences, reports, applications, interfaces, and
workflows/notifications; and providing input for a fit/gap analysis for JD Edwards
Enterprise One. Also responsible for initiating and maintaining the project eRoom.
Industry: Energy Service Area: Human Capital
Benefits Team Lead; 9 months.
Largest independent producer of natural gas in the world, Fortune 500.
PeopleSoft HCM 8.9 implementation across HR, Payroll, and Benefits for 4,000
employees, including complex 401(k) and Leaves requirements.
Role: Responsible for the Benefits Administration and eBenefits portion of the PeopleSoft
8.9 HR, Benefits, and Payroll implementation. Led Benefits design sessions and Benefits
implementation activities for company with a high degree of complex processes.
Activities included: leading design sessions and requirements gathering, gap analysis,
functional specification development, system configuration, conversion, and extensive
testing of configuration and reports, interfaces, and enhancements. Designed a 401(k)
module enhancement that could replicate current business practices within the
PeopleSoft system. This enhancement required extensive design, testing, and training.
Managed three client resources throughout the course of the project. Compiled business
process documentation and training materials for Benefits and Savings functions.
Page 4 of 5
Industry: Consumer and Industrial Products Service Area: Human Capital
Business Process Design Team Member; 2 months.
A leading global provider of commercial cleaning and hygiene products and solutions for
food safety, food and beverage hygiene, floor care, housekeeping and room care,
laundry, hand hygiene and industrial cleaning.
HR Process Design
Role: Planned and designed strategy workshops, policy creation and training content for
the following HR initiatives: Payroll Policy Change (lead), Records Management, and
Validate and Balance Payroll. These initiatives included researching and analyzing payroll
policy and records management best practices, designing transition plans for a payroll
schedule change, developing an I-9 retention policy, and designing New Hire packets.
Benefits Team Member; 1 month.
Home Video Entertainment.
Design changes to the existing PeopleSoft system to incorporate Benefits Changes
initiated by the client
Role: Responsible for identifying possible configuration options for two new Benefit
surcharges and one change to LTD plans. Developed a Configuration Option document
comparing identified options and developing a recommended approach. Document
included detailed look at configuration implications, testing implications, business process
changes, and ongoing maintenance implications. Completed a detailed to-be state for
each identified configuration options Benefit Program Table. Gathered and documented
requirements, issues and risks for the proposed Benefits changes. Assisted in conducting
Benefits process workshops to determine the recommended approach. Provided
feedback to client about possible results of certain options in order for client to arrive at
final configuration choice.
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Benefits Team Member; 9 months.
Home Video Entertainment.
Implementation of PeopleSoft 8.8 across HR, Payroll, Benefits, and Finance.
Role: Configured customization of PeopleSoft system for implementation of 55,000
employees, including eligibility and event rules, benefit programs, and benefit plans.
Responsible for carrying out Unit, System, Parallel and Integration Testing for Benefit
Administration functions, developing and testing security profiles, 401(k) limits, PTO
plans and accruals, Event Maintenance, and all enhancements, interfaces, and reports.
Also tested Benefits Administration and Snapshot, which involved finding relevant reports
and configuring and running Passive Events. Role involved coordinating testing with
Functional Teams, Technical Teams, and Vendors, completing testing for various
applications, and compiling and updating testing documents and tracking progress to the
projects schedule while also conveying the status to project management and client
staff.
Developed end user training materials for Benefits and Records employees by using the
UPK tool. Coordinated training activities, including site set-up, printing of materials, and
walk-throughs. Led an end user training class for Benefits employees and executives.
Contributed to knowledge transfer process by compiling documents for end users on
Benefits Administration processes, various interfaces, and enhancements.
System Experience
Software / Products: PeopleSoft 9.0, project experience; PeopleSoft 8.9, project
experience; PeopleSoft 8.8, project experience; Oracle 11i, training; SAP 5.0, training.
General Tools: Microsoft Visio, expert; Microsoft Excel, expert; Microsoft PowerPoint,
advanced; Microsoft Project, proficient; Microsoft Access, proficient; IndustryPrint,
advanced; Certified Extranet Manager
Education
BS Engineering, Management Information Systems
BS Economics with Financial Applications
[Insert degrees and schools]
Professional Affiliations / Certifications
PHR (Professional in Human Resources) Certified
Training
[Insert training]
Internal References [Insert references]

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