ST 2007 - v08 Final

SERVICE AND TARIFF GUIDE 2007
Table of Contents
1 UPS services and service availability
page 3
Review the UPS services to find the one that suits your needs. You can
choose between speed and economy wherever youre shipping.
This section also provides information on where you can send to or receive
from using our worldwide zone charts. Zone tables page 8.
4 Additional services and charges
page 27
Read about useful additional UPS services that are available, including:
UPS Cashflow Services page 30
UPS Return Services page 31
UPS Mail LogicSM page 35
Saturday delivery service page 32
Also in this section are explanations and costs of additional charges which
may apply to your shipment.
2 Rates for sending shipments
page 11
Look up the rate for the service option of your choice pages 11-18
Add in the charges for any optional or additional services that apply page 27
Determine the chargeable weight of the shipment page 45
3 Rates for receiving shipments
page 19
Look up the rate for the service option of your choice pages 19-26
Add in the charges for any optional or additional services that apply page 27
Determine the chargeable weight of the shipment page 45
5 Labelling and packaging guidelines
page 41
Use this section for the following:
Selecting your packaging pages 43-44
Determining the chargeable weight of your shipment page 45
Labelling your shipment correctly page 46-47
Use UPS Internet Shipping, UPS WorldShip or UPS CampusShip to
easily prepare the necessary shipping documents, including any special
documentation e.g. for export or COD page 42
6 UPS reference information, including Terms and

Conditions of Carriage
page 48
Use this section for the following:
Reviewing billing options pages 49
Checking which articles are prohibited and other service restrictions
pages 50-51
Reviewing UPS money-back guarantees, UPS liability, UPS Terms and
Conditions of Carriage pages 52-55
An A-Z index of this guide is available on page 56
www.ups.com Online shipping at your fingertips

If you prefer to manage your shipments online, visit the UK home page at
www.ups.com where you will find help with all aspects of shipping, tracking
and tracing. Heres a brief taste of whats available:
UPS Services
Look in the Support section under Selecting a Service or use the quick
link: Select a UPS Service on the UK homepage at www.ups.com for an
overview of UPS shipping services.
Shipping Harness the ease of the Internet to speed up your shipment
processing
The Shipping section contains all the information you would need to carry out
your shipping procedures. Youll be able to:
Create a shipment
Calculate time and cost
Schedule a collection
Find shipping locations
Get customs and brokerage information via TradeAbility
Tracking Track all your shipments at www.ups.com

Amongst the options you have, you can choose from the following tracking
methods:
Reference number
Tracking number
E-mail tracking
SMS tracking via your mobile phone
Quantum ViewSM proactive visibility services
Support Systematically find all the information you need
Weve put links to all vital information in one comprehensive page.
Youll find:
Customer support
Service guides
Downloadable rate and zone charts
Virtually everything youd need to know about shipping with UPS
UPS service options

UPS offers the most comprehensive
range of services enabling you to
make balanced choices between
speed and economy wherever youre
shipping domestically, within Europe
or worldwide.
In addition, when you ship with UPS,
you can expect, at no additional cost:
Excellent service reliability
Money-back guarantee* for
Expressservices
Three delivery attempts
Online shipment preparation options
Easy tracking options and proof
ofdelivery
Convenient city centre
shippinglocations
A delivery company respected
and recognised by your customers
worldwide.
A fully integrated delivery service
managed by one company, UPS.
* Restrictions apply. Money-back guarantee will

cover a refund upon request of your shipping
costs if we do not attempt delivery by the
applicable time. For full details of our money-back
guarantee, please see page 54 of this guide and
refer to our Terms and Conditions of Carriage.
Section 1: UPS services and service availability

Find out where you can send to or
To use this section, follow these
receive from using the zone tables
three steps:
The zone tables on pages 8-10
are used to determine whether
1 Find the location you are sending to
the service option of your choice
or receiving from.
is available to and from your
destination and origin and to identify 2 Check whether there is a zone
the shipments zone number. The
number shown in the sending
zone numbers are also used when
or receiving column under your
calculating the cost of your shipment.
preferred service option if so then
that service is generally available.
Sending or receiving
Use the sending zone columns
3 Make a note of the zone number for
for all outbound domestic and
later reference when calculating the
international shipments for
cost (see pages 11 to 26).
any billing option except when
transportation charges are billed to
the receiver or a third party in the
receiving country.
Use the receiving zone columns
for all inbound domestic and
international shipments when the
receiver or a third party in the
receiving country is paying for the
shipment.
Extended areas
Where you see this symbol p in the
zone table, an extended area charge
may apply to your shipment.
For domestic and international
shipments the charge is 0.25 per kg
or a minimum of 13.00 whichever
is the greater.
Tables showing all extended areas
are viewable in the Calculate Time
and Cost section at www.ups.com
Important
Extended area locations are subject
to change. The most up to date lists
can be accessed via www.ups.com
under Support click on Calculate
Time and Cost, then click on View
Zone and Rate Charts.
Time saving tip

Easy access online using the
Calculate Time and Cost
tool on the UK home page at
www.ups.com this will give
you all service options available
from your chosen origin
postcode to your destination, in
seconds.
Core UPS service options

Exports
UPS can help you send your goods
domestically, within Europe or
worldwide, using a wide range of
service options to suit your shipping
needs. Pick the best service that
helps you balance speed with
economy and be safe in the
knowledge that your shipments are
in good hands.
Imports
UPS can help you manage the
import or receiving of shipments as
easily as exporting. We can collect
your shipments from around the
world, giving you the same service
options you enjoy for exporting.
You control the shipping costs and
schedule, with the same quality
assurance whether sending or
receiving shipments.
Some service limitations apply

for customers located in Northern
Ireland. To confirm service
availability and time in transit
details, please contact UPS on
08457 877 877.
Please refer to Section 4 for
full details of UPSs additional
services and charges on page 27.
Money Back Guarantee

Restrictions apply. Money-back
guarantee will cover a refund
upon request of your shipping
costs if we do not attempt
delivery by the applicable time.
For full details of our moneyback guarantee, please see
page 54 of this guide and refer
to our Terms and Conditions of
Carriage.
SERVICES
Description
Features
Import
UPS Express Plus

for next day delivery
within Europe and
to North America
by the start of the
business day for very
urgent shipments
Most business areas in Europe by

9.00am.
60% of all businesses in the USA and
to major business areas in Canada by
8.00/8.30am.
70% of all businesses in the USA and
to major business areas in Canada by
9.00am.
Most business areas in Asia by 9.00am on
the second business day.
Money-back guarantee*
Available for imports to major UK

cities by 9.00am the next business day
from virtually all business locations
in the EU and second business day
by 9.00am from virtually all business
locations in the USA and from selected
cities in Canada and Central America.
UPS Express
for next morning
delivery across the EU
and fast delivery across
the world
Over 70% of all business addresses

in the EU, Liechtenstein, Norway and
Switzerland as early as 10.30am or by
12.00 noon, latest.
Over 75% of all businesses in the USA
and major business areas of Canada by
10.30am on the second business day.
To 90% of all businesses in the USA and
major business areas of Canada by 12.00
noon on the second business day.
Everywhere else in USA during the
second business day.
To select areas in Asia as early as
10.30am or by 12.00 noon, latest, in 2
to 3 business days.
Money-back guarantee*
UPS Express Saver

for next day delivery
across Europe and fast,
economical delivery
to North America,
Asia and Africa
Virtually all business areas in the EU,

Liechtenstein, Norway and Switzerland
the next business day.
To more than 85% of all businesses in
the USA and major business areas of
Canada by the end of the day.
Across Asia by the end of the day in 2 to
3 business days.
An economic alternative to
UPSExpress which provides
money-back guaranteed delivery.
Available for imports to virtually

all areas in the UK during the next
business day from all locations in
Europe (EU and non-EU) including
Albania, Belarus, Bosnia, Croatia,
Iceland, Macedonia, Moldova, Russia,
Serbia & Montenegro, Turkey and
Ukraine.
UPS Standard
for scheduled delivery
across Europe
Dependable delivery across Europe in 1 to

5 business days.
Balance speed with economy.
Available for imports from Europe

where economy and scheduling is
important.
UPS Expedited
for scheduled delivery
outside Europe
Dependable delivery to and from major

markets outside Europe.
For easy reference to UPS Standard service

transit times, visit Calculate Time and Cost
or the European Transit Time Maps on the
UK home page at www.ups.com.
For easy reference to UPS Expedited

Service transit times, visit Calculate Time
and Cost on the UK homepage
at www.ups.com.
Check that you are located in an

early collection area on page 7 of
this guide.
This is a worldwide service

available to over 200 countries and
territories.
Available for imports tomany UK

cities as early as 10.30amor by12.00,
latest, from EUcountries. From non-EU
countries, delivery is often made
in 1 to 2 days. Saturday delivery is
availablefor selected locations.
For services to North America such

as UPS Express NA1, our enhanced
next day service that reaches
75% of all US businesses by
10.30am and 90% by 12.00 noon,
please see page 6.
When shipping within the UK, the

UPS Standard service is covered by
a money-back guarantee. The UPS
Standard Service between two EU
member states is limited to goods
in free circulation in the EU.
For shipments involving non-EU
countries UPS Standard Service
includes customs clearance when
appropriate.
Available for imports from major

markets around the world outside Europe
when you need a strong balance of
economy with reliability.
SERV ICE AV AI LABI LI TY
Service
Customers shipping to North America
UPS offers a comprehensive range

of services to North America,
most with delivery times that have
money-back guarantees*, tailored
to meet your needs and with a
choice of options that enable you to
balance speed with economy.
If your business is in a location

allowing an early collection (see
following page) by using UPS
Express Plus, you can enjoy a next
day delivery by 8.00/8.30am to
over 60% of USA businesses, by
9.00am to 70% of USA businesses.
By using our UPS Express (NA1)
service your shipment can be
delivered anywhere in the USA
during the following business day,
with over 75% of USA businesses
receiving their delivery by 10.30am,
over 90% by 12.00 noon.
When do you want your shipment to arrive in the USA?
Delivery time
All our services to the USA can be

accessed using UPS WorldShip, UPS
Internet Shipping or UPS CampusShip
as described on page 42, while the
UPS Quantum View Notify feature
described on page 29 enables you to
trigger an automatic e-mail to your
customers in advance giving them all
the details they need to track their
shipments without needing to call
you. They know that their order is on
its way as soon as you process your
shipment.
With UPS Express (NA1),

ourenhanced transit times also
apply to many cities in Canada,
Mexico,Central and South America.
Destination area in the USA
UPS Service
Collection
Next business day
8.00/8.30/9.00am
60% of USA businesses by 8.00/8.30am

70% of USA businesses by 9.00am
UPS Express Plus
Early1
Next business day
10.30am

90% of USA businesses by 12.00 noon and everywhere else during the day
UPS Express (NA1)
Early1
Next business day
12.00 noon
New York City/New Jersey business areas
UPS Express
Normal
Two business days
10.30am

90% of USA businesses by 12.00 noon and everywhere else during the day
UPS Express
Normal
Four business days
During the day
Everywhere
UPS Expedited
Normal
To check the latest position in relation to

early collection areas visit the UK home
page at www.ups.com or call UPS.
* Restrictions apply. Money-back guarantee

will cover a refund upon request of your
shipping costs if we do not attempt delivery
by the applicable time. For full details of
our money-back guarantee, please see
page 50 of this guide and refer to our
Terms and Conditions of Carriage.
U P S E X P R E S S ( N A1)
UK postal codes that can access the early collection services
Please find your postal code in the

left hand column to establish the
collection cut-off time and the latest
time you can call UPS to arrange
thecollection.
UK postal code
Call cut-off time Collection cut-off time
UK postal code
Call cut-off time Collection cut-off time
AL1-AL2
14.30
15.00
KT23-KT24, LS1-LS12, LS27
13.00
14.00
AL3-AL4
14.00
15.00
LU1-LU7
14.00
15.00
AL5
14.00
14.30
M1-M8, M17, M90
12.00
12.30
AL6-AL10
14.00
15.00
N1
16.00
17.00
B1-B19, B25-B30, B33, B37, B46, B77-B79
13.00
14.00
NG1-NG11, NG15-NG16
12.00
13.00
CB1
14.00
15.00
NR1-NR3
12.00
14.00
CB2
13.00
14.30
NR4
12.00
13.00
CB3
11.30
12.30
NW1
15.00
16.00
CB4
14.00
15.00
NW2-NW11
14.00
15.00
CO1-CO2
13.00
14.00
PE1
15.00
16.00
CO3-CO4
14.00
16.00
SE1, SE2-SE3, SE7, SE10-SE11, SE18, SE28
14.00
15.00
CV32-CV34
12.00
13.00
SW1A-SW1Y
15.00
16.00
DE1, DE3, DE5, DE7, DE11, DE14, DE21-DE24, DE74-DE75 12.00
13.00
SW2-SW11, SW12
14.00
15.00
E1-E3, E1W, E14
16.00
17.00
SW13-SW15
13.30
14.30
EC1-EC4
15.00
16.00
SW16-SW17
13.00
14.00
HA0-HA9
13.00
14.00
SW18-SW20, TW1-TW8
14.00
14.30
HP1-HP3
14.00
15.00
TW9-TW10
13.00
14.00
HP4
13.00
14.00
TW11-TW14
14.00
14.30
HP5-HP7
13.45
14.30
TW15-TW20
13.00
14.00
HP8
13.30
14.30
UB1-UB4
13.30
14.30
HP9
14.00
15.00
UB5-UB11
13.00
14.00
HP10-HP13
14.00
14.30
W1A-W1W
15.00
16.00
HP14
10.00
11.00
W2-W14
14.00
15.00
HP15
13.00
14.00
WC1A-WC2R
15.00
16.00
HP16
10.00
11.00
WC99
14.00
15.00
HP23
13.30
14.00
WD3
10.00
11.00
HP27
10.00
11.00
WD4-WD5
13.30
14.45
IP1-IP4
14.00
15.00
WD6
14.30
15.30
IP28
12.00
14.00
WD7
14.00
15.00
IP32
15.00
16.00
WD17-WD19
14.00
15.30
KT1-KT12
13.30
14.00
WD23-WD25
14.00
15.00
KT13-KT21
13.00
14.00
WF1-WF9, WF12, WF14-WF15, WF17
13.00
14.00
KT22
13.30
14.00
Find where you intend to ship to or from on the zone tables
5 5
Expedited
10
Standard
10
Express saver
CI
10 10
Express
CR
Cte dIvoire (Ivory Coast)
Express plus
Costa Rica
Express
Expedited
Standard
AL
Receiving Zones
Express saver
Albania
Sending Zones
Express Plus
IATA Code
IATA Code
Destination
Expedited
Express Plus
Standard
Expedited
Express Saver
Standard
Express
Express Saver
Receiving Zones
Express
Sending Zones
Express Plus
IATA Code
IATA Code
Destination
10
Algeria
DZ
10
10
Croatia
HR
5 5
American Samoa
AS
Curaao (Netherlands Antilles)
AN
Andorra
AD
Cyprus EU
CY
42
41 42 42
Angola
AO
10
10
Czech Republic EU
CZ
p 41 41 41 5
41 41 41 51
Anguilla
AI
Antigua and Barbuda
AG
Denmark EU
DK
p 4 4 4 5
4 4 4 5
Antilles, Netherlands
AN
Djibouti
DJ
Argentina
AR
10
10
Dominica
Armenia
AM
Dominican Republic
Aruba
AW
10
DM
DO
9 9
10
10 10
Australia
AU
East Timor
TL
Austria EU
AT
p 4 4 4 5
4 4 4 5
Ecuador
EC
Azerbaijan
AZ
Egypt
EG
Azores EU
PT
10
10 10
p 1 1 1 1
1 1 1 1
41 42 42 51
El Salvador
SV
England EU
GB
Bahamas
BS
Equatorial Guinea
GQ
10
Bahrain
BH
Eritrea
ER
10
Bangladesh
BD
10
10
Estonia EU
EE
42 42 51
Barbados
BB
Ethiopia
ET
10
Barbuda (Antigua)
AG
5 5
Faroe Islands
FO
Fiji
FJ
Finland EU
FI
p 3 3 3 4
Belarus (Byelorussia)
BY
Belgium EU
BE
2 2 2 3
2 2 2 3
Belize
BZ
10
4 4 5
4 4 4 5
3 3 3 4
BJ
10
10
France EU
FR
Bermuda
BM
French Guiana
GF
10
Bhutan
BT
10
10
French Polynesia
PF
Bolivia
BO
10
10 10
Bonaire (Netherlands Antilles)
AN
Gabon
GA
Bosnia-Herzegovina
BA
5 5
Gambia
GM
Botswana
BW
10
Gaza (West Bank)
Brazil
BR
10
Georgia
Benin
10
10
10
10
PS
GE
p 3 3 3 4
3 3 3 4
10 10
British Virgin Islands
VG
Germany EU
DE
Brunei
BN
Ghana
GH
10
10
Bulgaria
BG
5 5
Gibraltar
GI
Burkina Faso
BF
10
Greece EU
GR
4 4 5
4 4 4 51
Burundi
BI
10
Greenland
GL
Grenada
GD
Guadeloupe
GP
10
10
Guam
GU
Guatemala
GT
Guinea
GN
Guyana
GY
C
p
10
Cambodia
KH
Cameroon
CM
Canada
CA
p 7 7
10

10
7 7
Canary Islands
IC
Cape Verde Islands
CV
10
Cayman Islands
KY
Central African Republic
CF
10
Haiti
HT
Ceuta
ES
Holland EU (The Netherlands)
NL
Chad
TD
10
Honduras
HN
10
Channel Islands (Guernsey)
GG
5 5 6
Hong Kong
HK
Channel Islands (Jersey)
JE
5 5 6
Hungary EU
HU
5
9
10
5 5
10
10
10
10
p 2 2 2 3
2 2 2 3
10 10
10 10
10
10
p 41 41 41 51
41 41 41 51
Iceland
IS
5 5
10 10
India
IN
10
Indonesia
ID
10
Iraq
IQ
Ireland, EU Republic of
IE
2 2 2 2
2 2 2 2
Chile
CL
10
China, Peoples Republic of
CN
Colombia
CO
10
Congo (Brazzaville)
CG
Congo, Democratic Republic of
CD
Cook Islands
CK
10 10

WORLDWIDE ZONES
E xpedited
Standard
Express Saver
10 10
NI
10
Niger
NE
10
Nigeria
NG
Northern Ireland EU
GB
1 2
1 1 2
Northern Mariana Islands
MP
Norway
NO
51 51 6
5 5 5 6
OM
Pakistan
PK
Palau
PW
10
Ivory Coast (Cte dIvoire)
CI
Jamaica
JM
Japan
Jordan
10
10
JP
11
JO
10
10
Expedited
J
9

Expedited
NZ
Nicaragua
IATA Code
New Zealand
Standard
4 4 4 5
IT
Expedited
IL
Italy EU
Express
Standard
p 4 4 4 5
Israel
Express Plus
Express saver
Receiving Zones
Express
Sending Zones
Express Plus
Express Saver
IATA Code
Express
Standard
Destination
Express Plus
Express Saver
Receiving Zones
Express
Sending Zones
Express Plus
IATA Code
IATA Code
Destination
Kazakhstan
KZ
Oman
Kenya
KE
Kiribati
KI
Korea, South
KR
Kosovo
CS
5 5
Kosrae
FM
Kuwait
(Micronesia, Federated States of)
KW
Kyrgyzstan
KG
PA
PG
Paraguay
PY
10
Peru
PE
10
Philippines
PH
Poland EU
PL
p 41 41 41 5
41 41 41 51
4 4 4 5
LA
10
Latvia EU
LV
Lebanon
LB
10
Lesotho
LS
10
Libya
LY
10
10
Puerto Rico
Liechtenstein
LI
51 51 6
5 5 5 6
10
Panama
Papua New Guinea
Laos
42 51
10
Portugal EU
LT
42 42 51
41 42 42 51
Qatar
LU
2 2 2 3
2 2 2 3
Macau
MO
Macedonia (FYROM)
MK
5 5
Madagascar
MG
10
10
PT
Malawi
MW
10
10
Malaysia
MY
Maldives
MV
10
Mali
ML
10
Malta EU
MT
10
10 10

FM
PT
p 4 4 4 5
PR
7 7
QA
10
Reunion
RE
10
Romania
RO
Rota (Northern Mariana Islands)
MP
Russia
RU
5 5
5 5
5 5
RW
10
5 5
For areas below

101000 - 678991, 683000 - 686940,
694630 - 694916
680000 - 682990, 690000 - 692930,
693000 - 694620
42
Rwanda
41 42 42
Marshall Islands
MH
Martinique
MQ
Mauritania
MR
10
Mauritius
MU
10
10
Melilla
ES
7 7
Mexico
MX
Micronesia (Federated States of)
FM
Moldova (Moldavia)
MD
Monaco
MC
3 3 4
3 3 3 4
Mongolia
MN
Montserrat
MS
10
10
Morocco
MA
Mozambique
MZ
10
9
9
Namibia
NA
10
Nepal
NP
10
10
p 2 2 2 3
2 2 2 3
5 5
(excluding Azores and Madeira)
Luxembourg EU
10 10
Ponape
41 42 42 51
Lithuania EU
Madeira EU
10
Netherlands Antilles
AN
Netherlands, The EU (Holland)
NL
Nevis (St. Kitts)
KN
New Caledonia
NC
Use these tables to ensure that the

service option of your choice is available
and to identify the zone number for your
shipment. Zones are used to calculate the
cost of your shipment.
To determine if a service option is available

from your chosen origin postal code to your
destination, visit the Calculate Time and Cost
tool on the UK home page at www.ups.com
or call your local UPS office.
p extended area charge may apply for

certain areas.
If a specific service is not indicated by you,

the shipment will automatically be sent and
billed UPS Express.
10
Find where you intend to ship to or from on the zone tables
UG
10
10
MP
Ukraine
UA
5 5
San Marino
SM
5 5 6
Union Island
VC
Expedited
Uganda
Saipan (Northern Mariana Islands)
Standard
IATA Code
Express Saver
Express
Express Plus
Expedited
Standard
Expedited
Express Saver
Express
Express Plus
AN
Standard
Saba (Netherlands Antilles)
IATA Code
Express Saver
Receiving Zones
Express
Sending Zones
Express Plus
IATA Code
Expedited
Destination
Standard
Receiving Zones
Express Saver
Sending Zones
Express
IATA Code
Express Plus
Destination
(St.Vincent and the Grenadines)
Saudi Arabia
SA
Scotland EU
GB
1 1 1 1
1 1 1 1
United Arab Emirates
AE
Senegal
SN
10
10
United Kingdom EU
GB
p a a 1 a
a 1 1 a
p 1 1 1 1
1 1 1 1
Serbia and Montenegro
CS
England EU
Seychelles
SC
10
Northern Ireland EU
Sierra Leone
SL
10
Scotland EU
5 5
Singapore
SG
Slovak Republic EU
SK
41 41 51
41 41 41 51
Slovenia EU
SI
41 41 51
41 41 41 51
Solomon Islands
SB
South Africa
ZA
Spain EU
ES
1 2
p 1 1 1 1
1 1 1 1
1 1 2
Wales EU
1 1 1 1
1 1 1 1
United States
US
a a
a a
6 6
6 6
New Jersey:
07000 - 07999, 08500 - 08999
New York:
p 4 4 4 5
4 4 4 5
10000 - 10399, 10900 - 11999
6 6
6 6
Other locations
7 7
7 7
Uruguay
UY
10
10
Uzbekistan
UZ
9
10 10
(excluding Canary Islands,

Ceuta and Melilla)
Sri Lanka
LK
St. Barthelemy
GP
10
St. Christopher (St. Kitts)
KN
Vanuatu
VU
St. Croix (US Virgin Islands)
VI
Venezuela
VE
10
St. Eustatius (Netherlands Antilles)
AN
Vietnam
VN
St. John (US Virgin Islands)
VI
Virgin Gorda (British Virgin Islands)
VG
St. Kitts (St. Christopher)
KN
Virgin Islands US
VI
St. Lucia
LC
St. Maarten (Netherlands Antilles)
AN
Wales EU
GB
1 1 1 1
1 1 1 1
St. Martin (Guadeloupe)
GP
10
Wallis and Futuna Islands
WF
St. Thomas (US Virgin Islands)
VI
West Bank (Gaza)
PS
St. Vincent and the Grenadines
VC
Western Samoa
WS
Surinam
SR
10
10
10
p 4 4 4 5
4 4 4 5
FM
YE
10
10
Swaziland
SZ
Sweden EU
SE
Switzerland
Y
Yap
CH p 5 51 51 6
5 5 5 6
Yemen, Republic of
(Express Plus available for
UPS Express Envelopes
Zambia
ZM
10
10
and Documents only)
Zimbabwe
ZW
Syria
SY
10
10
T
Tahiti
PF
Taiwan
TW
Tajikistan
TJ
10
Tanzania
TZ
10
Thailand
TH
Tinian (Northern Mariana Islands)
MP
Togo
TG
10
10
Tonga
TO
Tortola (British Virgin Islands)
VG
Trinidad and Tobago
TT
5 5
Truk
FM
TN
10
Turkey
TR
Turkmenistan
TM
Turks and Caicos Islands
TC
Tuvalu
TV
10
Tunisia
Use these tables to ensure that the

service option of your choice is available
and to identify the zone number for your
shipment. Zones are used to calculate the
cost of your shipment.
To determine if a service option is available

from your chosen origin postal code to your
destination, visit the Calculate Time and Cost
tool on the UK home page at www.ups.com
or call your local UPS office.
p extended area charge may apply for

certain areas.
If a specific service is not indicated by you,

the shipment will automatically be sent and
billed UPS Express.
11
Section 2: Rates for sending shipments

The rate for sending a UPS
shipment is determined by its
service level, destination zone,
weight and any additional
charges.
To find the price for your
shipment,simply follow the six steps
outlined below:
1 Make sure that you are in the correct
section. The sending rates in this
section apply for any outbound
domestic and international shipments
for any billing option except when
transportation charges are billed to
the receiver or a third party in the
receiving country.
2 Determine the chargeable weight as
described on page 45.
3 Turn to the service option of
your choice (UPS Express Plus,
Express, Express Saver, Standard or
Expedited).
4 Look up the chart that
applies to your shipment type
(UPSExpressEnvelopes, Documents
or Packages). UPS offers separate
rates for single package and
multiple package shipments for
the UPS Standard Service.
5 Look up the rate that applies to

the chargeable weight and zone
for your shipment (see page 45 for
information on chargeable weight)
6 Note any additional costs there may
be, including additional charges for
optional services.
(If you want to receive a package
where the receiver or a third party
in the receiving country is billed,
please refer to the receiving rates on
page 19.)
Time saving tip

You can also find the total cost
of your shipment via the UPS
Calculate Time and Cost tool
accessible on the UK home page
at www.ups.com
12
SENDING RATES
UPS Express Plus

FOR NEXT DAY DELIVERY WITHIN EUROPE AND TO NORTH AMERICA BY THE START OF THE BUSINESS DAY FOR VERY URGENT SHIPMENTS
These rates are for outbound domestic and international

shipments for any billing option except when
transportation charges are billed to the receiver or a third
party in the receiving country.
Zone
To determine the zone number, see page 8.
Chargeable weight
Rates are based on the total actual weight or the total
dimensional weight of all packages in the shipment,
whichever is the greater. For more details refer to
page 45.
Packaging
To review packaging options including free UPS Express
packaging, please see pages 43-44.
Additional charges
These rates are exclusive of any additional charges,
such as charges for extended area delivery or any
optional services. Please see page 27 for more details.
Tax
These rates are exclusive of tax. Where applicable,
VATwill be charged at the standard rate.
Arrange a collection
Click on Schedule a Collection on the UK home page
at www.ups.com or call UPS on 08457 877 877.
Notes
1 For correspondence and documents only. There is no
limit on weight or number of pages you may enclose in
a UPS Express Envelope.
Any fraction of a kilogram over the weight shown takes
the next highest rate.
* The maximum weight for an individual package is
70kg. If you have a need to ship single packages in
excess of 70kg please call UPS Supply Chain Solutions
on 0208 260 6000.
To determine the rate for a shipment with multiple
packages weighing in total more than 70kg, multiply
the total weight (rounded up to the next whole kg) by
the appropriate price per kg shown. The amount billed
will be the result of the calculation, or the minimum
rate shown, whichever is the greater.
UPS Express Envelopes1

zone
1
zone
2
zone
3
zone
4
zone
41
zone
5
zone
6
zone
7
71.30
71.30
72.35
63.05
63.15
75.05
81.00
84.95
88.90
92.85
79.90
84.30
88.70
93.10
97.50
76.05
82.00
86.10
90.20
94.30
65.70
68.95
72.20
75.45
78.70
65.70
69.35
73.00
76.65
80.30
zone
3
zone
4
zone
41
zone
5
zone
6
zone
7
72.05
77.35
80.05
82.75
85.45
88.20
90.95
93.70
96.45
99.20
101.50
103.80
106.10
108.40
110.70
113.00
115.30
117.60
119.90
122.20
125.55
128.90
132.25
135.60
138.95
142.30
145.65
149.00
152.35
155.70
161.80
167.90
174.00
180.10
186.20
203.30
220.40
237.50
254.60
271.70
288.80
305.90
323.00
75.05
81.00
84.95
88.90
92.85
96.40
99.95
103.50
107.05
110.60
114.10
117.60
121.10
124.60
128.10
131.60
135.10
138.60
142.10
145.60
150.80
156.00
161.20
166.40
171.60
176.80
182.00
187.20
192.40
197.60
207.00
216.40
225.80
235.20
244.60
275.10
305.60
336.10
366.60
397.10
427.60
458.10
488.60
79.90
84.30
88.70
93.10
97.50
100.75
104.00
107.25
110.50
113.75
116.60
119.45
122.30
125.15
128.00
130.85
133.70
136.55
139.40
142.25
147.55
152.85
158.15
163.45
168.75
174.05
179.35
184.65
189.95
195.25
205.10
214.95
224.80
234.65
244.50
274.10
303.70
333.30
362.90
392.50
422.10
451.70
481.30
82.45
87.00
91.55
96.10
100.65
104.25
107.85
111.45
115.05
118.65
121.55
124.45
127.35
130.25
133.15
136.05
138.95
141.85
144.75
147.65
153.35
159.05
164.75
170.45
176.15
181.85
187.55
193.25
198.95
204.65
214.95
225.25
235.55
245.85
256.15
287.30
318.45
349.60
380.75
411.90
443.05
474.20
505.35
70.50
73.55
76.60
79.65
82.70
85.20
87.60
90.00
92.40
94.80
96.80
98.80
100.80
102.80
104.80
106.80
108.80
110.80
112.80
114.80
118.05
121.30
124.55
127.80
131.05
134.30
137.55
140.80
144.05
147.30
153.40
159.50
165.60
171.70
177.80
194.00
210.20
226.40
242.60
258.80
275.00
291.20
307.40
76.20
79.80
83.40
87.00
90.60
93.80
97.00
100.20
103.40
106.60
109.10
111.60
114.10
116.60
119.10
121.60
124.10
126.60
129.10
131.60
136.10
140.60
145.10
149.60
154.10
158.60
163.10
167.60
172.10
176.60
184.60
192.60
200.60
208.60
216.60
242.30
268.00
293.70
319.40
345.10
370.80
396.50
422.20
4.61
323.00
6.98
488.60
6.87
481.30
7.21
505.35
4.39
307.40
6.03
422.20
53.65
69.60
70.60
Documents up to 2.5kg other than UPS Express Envelopes
weight
0.5 kg
54.50
71.25
72.05
1.0 kg
54.50
76.60
77.35
1.5 kg
54.50
78.40
80.05
2.0 kg
54.50
80.20
82.75
2.5 kg
54.50
82.00
85.45
Documents over 2.5kg and Packages
zone
zone
1
2
weight
0.5 kg
54.50
71.25
1.0 kg
54.50
76.60
1.5 kg
54.50
78.40
2.0 kg
54.50
80.20
2.5 kg
54.50
82.00
3.0 kg
57.35
83.80
3.5 kg
57.35
85.60
4.0 kg
57.35
87.40
4.5 kg
57.35
89.20
5.0 kg
57.35
91.00
5.5 kg
60.25
92.30
6.0 kg
60.25
93.60
6.5 kg
60.25
94.90
7.0 kg
60.25
96.20
7.5 kg
60.25
97.50
8.0 kg
63.15
98.80
8.5 kg
63.15
100.10
9.0 kg
63.15
101.40
9.5 kg
63.15
102.70
10 kg
63.15
104.00
11 kg
69.80
106.50
12 kg
69.80
109.00
13 kg
69.80
111.50
14 kg
69.80
114.00
15 kg
69.80
116.50
16 kg
76.60
119.00
17 kg
76.60
121.50
18 kg
76.60
124.00
19 kg
76.60
126.50
20 kg
76.60
129.00
22 kg
86.90
133.40
24 kg
86.90
137.80
26 kg
86.90
142.20
28 kg
86.90
146.60
30 kg
86.90
151.00
35 kg
93.40
163.15
40 kg
99.90
175.30
45 kg
106.40
187.45
50 kg
112.90
199.60
55 kg
119.40
211.75
60 kg
125.90
223.90
65 kg
132.40
236.05
70 kg
138.90
248.20
Over 70 kg*
Price per kg
Min rate
1.98
138.90
3.54
248.20
SENDING RATES
13
UPS Express
FOR NEXT MORNING DELIVERY ACROSS THE EU AND FAST DELIVERY ACROSS THE WORLD

zone
1
zone
2
zone
3
zone
4

zone
zone
1
2
weight
0.5 kg
29.50
36.25
1.0 kg
29.50
41.60
1.5 kg
29.50
43.40
2.0 kg
29.50
45.20
2.5 kg
29.50
47.00
3.0 kg
32.35
48.80
3.5 kg
32.35
50.60
4.0 kg
32.35
52.40
4.5 kg
32.35
54.20
5.0 kg
32.35
56.00
5.5 kg
35.25
57.30
6.0 kg
35.25
58.60
6.5 kg
35.25
59.90
7.0 kg
35.25
61.20
7.5 kg
35.25
62.50
8.0 kg
38.15
63.80
8.5 kg
38.15
65.10
9.0 kg
38.15
66.40
9.5 kg
38.15
67.70
10 kg
38.15
69.00
11 kg
44.80
71.50
12 kg
44.80
74.00
13 kg
44.80
76.50
14 kg
44.80
79.00
15 kg
44.80
81.50
16 kg
51.60
84.00
17 kg
51.60
86.50
18 kg
51.60
89.00
19 kg
51.60
91.50
20 kg
51.60
94.00
22 kg
61.90
98.40
24 kg
61.90
102.80
26 kg
61.90
107.20
28 kg
61.90
111.60
30 kg
61.90
116.00
35 kg
68.40
128.15
40 kg
74.90
140.30
45 kg
81.40
152.45
50 kg
87.90
164.60
55 kg
94.40
176.75
60 kg
100.90
188.90
65 kg
107.40
201.05
70 kg
113.90
213.20
Over 70 kg*
Price per kg
Min rate
1.62
113.90
3.04
213.20
zone
42
zone
5
zone
51
zone
6
zone
7
zone
8
zone
9
zone
10
36.30
36.55
35.30
37.35
28.05
28.15
35.80
38.10
45.25
44.90
49.30
53.70
58.10
62.50
45.35
49.80
54.25
58.70
63.15
38.80
43.45
48.10
52.75
57.40
41.05
47.00
51.10
55.20
59.30
30.70
33.95
37.20
40.45
43.70
30.70
34.35
38.00
41.65
45.30
38.30
45.50
50.25
55.00
59.75
40.70
47.60
54.50
61.40
68.30
50.35
58.00
65.65
73.30
80.95
zone
3
zone
4
zone
41
zone
42
zone
5
zone
51
zone
6
zone
7
zone
8
zone
9
zone
10
37.05
42.35
45.05
47.75
50.45
53.20
55.95
58.70
61.45
64.20
66.50
68.80
71.10
73.40
75.70
78.00
80.30
82.60
84.90
87.20
90.55
93.90
97.25
100.60
103.95
107.30
110.65
114.00
117.35
120.70
126.80
132.90
139.00
145.10
151.20
168.30
185.40
202.50
219.60
236.70
253.80
270.90
288.00
40.05
46.00
49.95
53.90
57.85
61.40
64.95
68.50
72.05
75.60
79.10
82.60
86.10
89.60
93.10
96.60
100.10
103.60
107.10
110.60
115.80
121.00
126.20
131.40
136.60
141.80
147.00
152.20
157.40
162.60
172.00
181.40
190.80
200.20
209.60
240.10
270.60
301.10
331.60
362.10
392.60
423.10
453.60
44.90
49.30
53.70
58.10
62.50
65.75
69.00
72.25
75.50
78.75
81.60
84.45
87.30
90.15
93.00
95.85
98.70
101.55
104.40
107.25
112.55
117.85
123.15
128.45
133.75
139.05
144.35
149.65
154.95
160.25
170.10
179.95
189.80
199.65
209.50
239.10
268.70
298.30
327.90
357.50
387.10
416.70
446.30
45.35
49.80
54.25
58.70
63.15
66.40
69.65
72.90
76.15
79.40
82.25
85.10
87.95
90.80
93.65
96.50
99.35
102.20
105.05
107.90
113.15
118.40
123.65
128.90
134.15
139.40
144.65
149.90
155.15
160.40
170.55
180.70
190.85
201.00
211.15
240.90
270.65
300.40
330.15
359.90
389.65
419.40
449.15
44.90
49.25
53.60
57.95
62.30
65.70
69.10
72.50
75.90
79.30
82.05
84.80
87.55
90.30
93.05
95.80
98.55
101.30
104.05
106.80
112.15
117.50
122.85
128.20
133.55
138.90
144.25
149.60
154.95
160.30
170.15
180.00
189.85
199.70
209.55
239.05
268.55
298.05
327.55
357.05
386.55
416.05
445.55
47.45
52.00
56.55
61.10
65.65
69.25
72.85
76.45
80.05
83.65
86.55
89.45
92.35
95.25
98.15
101.05
103.95
106.85
109.75
112.65
118.35
124.05
129.75
135.45
141.15
146.85
152.55
158.25
163.95
169.65
179.95
190.25
200.55
210.85
221.15
252.30
283.45
314.60
345.75
376.90
408.05
439.20
470.35
35.50
38.55
41.60
44.65
47.70
50.20
52.60
55.00
57.40
59.80
61.80
63.80
65.80
67.80
69.80
71.80
73.80
75.80
77.80
79.80
83.05
86.30
89.55
92.80
96.05
99.30
102.55
105.80
109.05
112.30
118.40
124.50
130.60
136.70
142.80
159.00
175.20
191.40
207.60
223.80
240.00
256.20
272.40
41.20
44.80
48.40
52.00
55.60
58.80
62.00
65.20
68.40
71.60
74.10
76.60
79.10
81.60
84.10
86.60
89.10
91.60
94.10
96.60
101.10
105.60
110.10
114.60
119.10
123.60
128.10
132.60
137.10
141.60
149.60
157.60
165.60
173.60
181.60
207.30
233.00
258.70
284.40
310.10
335.80
361.50
387.20
47.90
53.25
58.60
63.95
69.30
72.85
76.40
79.95
83.50
87.05
90.65
94.25
97.85
101.45
105.05
108.65
112.25
115.85
119.45
123.05
130.05
137.05
144.05
151.05
158.05
165.05
172.05
179.05
186.05
193.05
206.55
220.05
233.55
247.05
260.55
295.15
329.75
364.35
398.95
433.55
468.15
502.75
537.35
51.00
58.05
65.10
72.15
79.20
84.05
88.90
93.75
98.60
103.45
108.30
113.15
118.00
122.85
127.70
132.55
137.40
142.25
147.10
151.95
160.65
169.35
178.05
186.75
195.45
204.15
212.85
221.55
230.25
238.95
258.20
277.45
296.70
315.95
335.20
382.30
429.40
476.50
523.60
570.70
617.80
664.90
712.00
59.25
67.00
74.75
82.50
90.25
95.35
100.45
105.55
110.65
115.75
120.85
125.95
131.05
136.15
141.25
146.35
151.45
156.55
161.65
166.75
176.70
186.65
196.60
206.55
216.50
226.45
236.40
246.35
256.30
266.25
285.25
304.25
323.25
342.25
361.25
411.75
462.25
512.75
563.25
613.75
664.25
714.75
765.25
4.11
288.00
6.48
453.60
6.37
446.30
6.41
449.15
6.36
445.55
6.71
470.35
3.89
272.40
5.53
387.20
7.67
537.35
10.17
712.00
10.93
765.25
SENDI NG RATES
28.65
34.60
35.60
36.30
weight
0.5 kg
29.50
36.25
37.05
40.05
1.0 kg
29.50
41.60
42.35
46.00
1.5 kg
29.50
43.40
45.05
49.95
2.0 kg
29.50
45.20
47.75
53.90
2.5 kg
29.50
47.00
50.45
57.85
zone
41
14
SENDING RATES
UPS Express Saver

FOR NEXT DAY DELIVERY ACROSS EUROPE AND FAST, ECONOMICAL DELIVERY TO NORTH AMERICA, ASIA AND AFRICA
These rates are for outbound domestic, EU,

Liechtenstein, Norwayand Switzerland shipments
for any billing option except when transportation
charges are billed to the receiver or a third party in the
receiving country.
Zone
Chargeable weight
page 45.
Packaging
Additional charges
Tax
Notes
on 0208 260 6000.
packages weighing in total more than 70kg or 100kg,
multiply the total weight (rounded up to the next
whole kg) by the appropriate price per kg shown.
Theamount billed will be the result of the calculation,
or the minimum rate shown, whichever is the greater.

zone
1
zone
2
zone
3
zone
4
zone
41
zone
42
zone
51
30.80
31.45
32.30
33.25
34.25
32.10
36.65
38.95
41.25
43.55
34.75
39.90
43.20
46.50
49.80
39.90
43.80
47.70
51.60
55.50
41.10
45.15
49.20
53.25
57.30
37.65
43.20
46.90
50.60
54.30
zone
2
zone
3
zone
4
zone
41
zone
42
zone
51
31.45
36.05
37.55
39.05
40.55
42.10
43.65
45.20
46.75
48.30
49.45
50.60
51.75
52.90
54.05
55.20
56.35
57.50
58.65
59.80
61.85
63.90
65.95
68.00
70.05
72.10
74.15
76.20
78.25
80.30
84.20
88.10
92.00
95.90
99.80
110.30
120.80
131.30
141.80
152.30
162.80
173.30
183.80
32.10
36.65
38.95
41.25
43.55
45.90
48.25
50.60
52.95
55.30
57.30
59.30
61.30
63.30
65.30
67.30
69.30
71.30
73.30
75.30
78.10
80.90
83.70
86.50
89.30
92.10
94.90
97.70
100.50
103.30
109.00
114.70
120.40
126.10
131.80
146.80
161.80
176.80
191.80
206.80
221.80
236.80
251.80
34.75
39.90
43.20
46.50
49.80
52.95
56.10
59.25
62.40
65.55
68.50
71.45
74.40
77.35
80.30
83.25
86.20
89.15
92.10
95.05
99.65
104.25
108.85
113.45
118.05
122.65
127.25
131.85
136.45
141.05
149.45
157.85
166.25
174.65
183.05
209.55
236.05
262.55
289.05
315.55
342.05
368.55
395.05
39.90
43.80
47.70
51.60
55.50
58.90
62.30
65.70
69.10
72.50
75.10
77.70
80.30
82.90
85.50
88.10
90.70
93.30
95.90
98.50
103.50
108.50
113.50
118.50
123.50
128.50
133.50
138.50
143.50
148.50
157.55
166.60
175.65
184.70
193.75
221.10
248.45
275.80
303.15
330.50
357.85
385.20
412.55
41.10
45.15
49.20
53.25
57.30
61.55
64.55
67.55
70.55
73.55
76.25
78.95
81.65
84.35
87.05
89.75
92.45
95.15
97.85
100.55
105.75
110.95
116.15
121.35
126.55
131.75
136.95
142.15
147.35
152.55
161.55
170.55
179.55
188.55
197.55
225.45
253.35
281.25
309.15
337.05
364.95
392.85
420.75
43.55
47.80
52.05
56.30
60.55
63.85
67.15
70.45
73.75
77.05
79.65
82.25
84.85
87.45
90.05
92.65
95.25
97.85
100.45
103.05
108.25
113.45
118.65
123.85
129.05
134.25
139.45
144.65
149.85
155.05
164.60
174.15
183.70
193.25
202.80
231.45
260.10
288.75
317.40
346.05
374.70
403.35
432.00
2.62
183.80
3.59
251.80
5.64
395.05
5.89
412.55
6.01
420.75
6.17
432.00
25.35
29.95
weight
0.5 kg
27.35
31.45
1.0 kg
27.35
36.05
1.5 kg
27.35
37.55
2.0 kg
27.35
39.05
2.5 kg
27.35
40.55
zone
1
weight
0.5 kg
27.35
1.0 kg
27.35
1.5 kg
27.35
2.0 kg
27.35
2.5 kg
27.35
3.0 kg
30.10
3.5 kg
30.10
4.0 kg
30.10
4.5 kg
30.10
5.0 kg
30.10
5.5 kg
32.85
6.0 kg
32.85
6.5 kg
32.85
7.0 kg
32.85
7.5 kg
32.85
8.0 kg
35.60
8.5 kg
35.60
9.0 kg
35.60
9.5 kg
35.60
10 kg
35.60
11 kg
40.60
12 kg
40.60
13 kg
40.60
14 kg
40.60
15 kg
40.60
16 kg
45.60
17 kg
45.60
18 kg
45.60
19 kg
45.60
20 kg
45.60
22 kg
55.00
24 kg
55.00
26 kg
55.00
28 kg
55.00
30 kg
55.00
35 kg
61.65
40 kg
68.30
45 kg
74.95
50 kg
81.60
55 kg
88.25
60 kg
94.90
65 kg
101.55
70 kg
108.20
Over 70 kg*
Price per kg
Min rate
1.54
108.20
SENDING RATES
15
weight
0.5 kg
1.0 kg
1.5 kg
2.0 kg
2.5 kg
3.0 kg
3.5 kg
4.0 kg
4.5 kg
5.0 kg
5.5 kg
6.0 kg
6.5 kg
7.0 kg
7.5 kg
8.0 kg
8.5 kg
9.0 kg
9.5 kg
10 kg
11 kg
12 kg
13 kg
14 kg
15 kg
16 kg
17 kg
18 kg
19 kg
20 kg
22 kg
24 kg
26 kg
28 kg
30 kg
35 kg
40 kg
45 kg
50 kg
55 kg
60 kg
65 kg
70 kg
Over 70 kg*
Price per kg
Min rate
SENDI NG RATES

weight
0.5 kg
1.0 kg
1.5 kg
2.0 kg
2.5 kg
16
SENDING RATES
UPS Standard
SCHEDULED DELIVERY WITHIN EUROPE

receiving country.
Zone
Chargeable weight
page 15.
Additional charges
Tax
Notes
on 0208 260 6000.
Single package shipments

zone
1
weight
1 kg
16.15
2 kg
16.15
3 kg
16.15
4 kg
16.15
5 kg
16.15
6 kg
18.50
7 kg
18.50
8 kg
18.50
9 kg
18.50
10 kg
18.50
11 kg
21.30
12 kg
21.30
13 kg
21.30
14 kg
21.30
15 kg
21.30
16 kg
24.10
17 kg
24.10
18 kg
24.10
19 kg
24.10
20 kg
24.10
21 kg
26.90
22 kg
26.90
23 kg
26.90
24 kg
26.90
25 kg
26.90
26 kg
29.70
27 kg
29.70
28 kg
29.70
29 kg
29.70
30 kg
29.70
31 kg
32.50
32 kg
32.50
33 kg
32.50
34 kg
32.50
35 kg
32.50
40 kg
36.15
45 kg
39.80
50 kg
43.45
55 kg
47.10
60 kg
50.75
65 kg
54.40
70 kg
58.05
zone
2
zone
3
zone
4
zone
5
zone
51
zone
6
31.35
33.75
36.15
38.55
40.95
42.10
43.25
44.40
45.55
46.70
47.55
48.40
49.25
50.10
50.95
51.80
52.65
53.50
54.35
55.20
56.05
56.90
57.75
58.60
59.45
60.30
61.15
62.00
62.85
63.70
64.60
65.50
66.40
67.30
68.20
72.10
76.00
79.90
83.80
87.70
91.60
95.50
32.95
35.90
38.85
41.80
44.75
45.60
46.45
47.30
48.15
49.00
50.10
51.20
52.30
53.40
54.50
55.60
56.70
57.80
58.90
60.00
61.10
62.20
63.30
64.40
65.50
66.60
67.70
68.80
69.90
71.00
72.10
73.20
74.30
75.40
76.50
80.05
83.60
87.15
90.70
94.25
97.80
101.35
33.20
37.55
41.90
46.25
50.60
52.65
54.70
56.75
58.80
60.85
61.80
62.75
63.70
64.65
65.60
66.55
67.50
68.45
69.40
70.35
71.30
72.25
73.20
74.15
75.10
76.05
77.00
77.95
78.90
79.85
80.85
81.85
82.85
83.85
84.85
88.85
92.85
96.85
100.85
104.85
108.85
112.85
36.55
42.65
48.75
54.85
60.95
66.45
67.80
69.15
70.50
71.85
73.20
74.55
75.90
77.25
78.60
79.95
81.30
82.65
84.00
85.35
86.70
88.05
89.40
90.75
92.10
93.45
94.80
96.15
97.50
98.85
100.20
101.55
102.90
104.25
105.60
111.30
117.00
122.70
128.40
134.10
139.80
145.50
42.70
49.55
56.40
63.25
70.10
72.20
74.30
76.40
78.50
80.60
82.05
83.50
84.95
86.40
87.85
89.30
90.75
92.20
93.65
95.10
96.55
98.00
99.45
100.90
102.35
103.80
105.25
106.70
108.15
109.60
111.10
112.60
114.10
115.60
117.10
123.35
129.60
135.85
142.10
148.35
154.60
160.85
45.45
52.00
58.55
65.10
71.65
75.60
79.55
83.50
87.45
91.40
92.55
93.70
94.85
96.00
97.15
98.30
99.45
100.60
101.75
102.90
104.05
105.20
106.35
107.50
108.65
109.80
110.95
112.10
113.25
114.40
115.55
116.70
117.85
119.00
120.15
126.70
133.25
139.80
146.35
152.90
159.45
166.00
zone
5
zone
51
zone
6
62.95
73.75
80.50
87.25
94.00
100.75
113.05
124.45
135.85
147.25
158.65
170.05
181.45
215.60
249.75
283.90
318.05
352.20
72.10
82.50
89.80
97.10
104.40
111.70
125.30
137.80
150.30
162.80
175.30
187.80
200.30
238.25
276.20
314.15
352.10
390.05
75.65
95.35
101.10
106.85
112.60
118.35
130.70
143.80
156.90
170.00
183.10
196.20
209.30
247.85
286.40
324.95
363.50
402.05
1.76
352.20
1.95
390.05
2.01
402.05
Multiple package shipments - Please see page 42 for more information

zone
zone
zone
zone
1
2
3
4
weight
5 kg
17.15
42.95
46.75
52.60
10 kg
19.50
48.70
51.00
62.80
15 kg
22.30
52.95
56.50
67.55
20 kg
25.10
57.20
62.00
72.30
25 kg
27.90
61.45
67.50
77.05
30 kg
30.70
65.70
73.00
81.80
40 kg
37.15
73.85
82.00
90.60
50 kg
44.45
81.65
89.10
98.60
60 kg
51.75
89.45
96.20
106.60
70 kg
59.05
97.25
103.30
114.60
80 kg*
66.35
105.05
110.40
122.60
90 kg*
73.65
112.85
117.50
130.60
100 kg*
80.95
120.65
124.60
138.60
120 kg*
96.00
142.90
147.70
164.90
140 kg*
111.05
165.15
170.80
191.20
160 kg*
126.10
187.40
193.90
217.50
180 kg*
141.15
209.65
217.00
243.80
200 kg*
156.20
231.90
240.10
270.10
Over 200 kg*
Price per kg
Min rate
0.78
156.20
1.16
231.90
1.20
240.10
1.35
270.10
SENDING RATES
17
UPS Expedited
SCHEDULED DELIVERY OUTSIDE EUROPE
Zone
Chargeable weight
page 45.
Additional charges
Tax
Notes
on 0208 260 6000.
Packages
weight
1 kg
2 kg
3 kg
4 kg
5 kg
6 kg
7 kg
8 kg
9 kg
10 kg
11 kg
12 kg
13 kg
14 kg
15 kg
16 kg
17 kg
18 kg
19 kg
20 kg
21 kg
22 kg
23 kg
24 kg
25 kg
26 kg
27 kg
28 kg
29 kg
30 kg
31 kg
32 kg
33 kg
34 kg
35 kg
40 kg
45 kg
50 kg
55 kg
60 kg
65 kg
70 kg
75 kg*
80 kg*
85 kg*
90 kg*
95 kg*
100 kg*
Over 100 kg*
Price per kg
Min rate
zone
1
zone
2
zone
3
zone
4
zone
5
46.35
52.80
59.25
65.70
72.15
75.95
79.75
83.55
87.35
91.15
92.20
93.25
94.30
95.35
96.40
97.45
98.50
99.55
100.60
101.65
102.70
103.75
104.80
105.85
106.90
107.95
109.00
110.05
111.10
112.15
113.20
114.25
115.30
116.35
117.40
124.30
131.20
138.10
145.00
151.90
158.80
165.70
172.60
179.50
186.40
193.30
200.20
207.10
35.70
39.95
44.20
48.45
52.70
54.70
56.70
58.70
60.70
62.70
64.70
66.70
68.70
70.70
72.70
74.70
76.70
78.70
80.70
82.70
84.65
86.60
88.55
90.50
92.45
94.40
96.35
98.30
100.25
102.20
104.15
106.10
108.05
110.00
111.95
122.05
132.15
142.25
152.35
162.45
172.55
182.65
191.70
200.75
209.80
218.85
227.90
236.95
43.70
49.70
55.70
61.70
67.70
72.50
77.30
82.10
86.90
91.70
93.95
96.20
98.45
100.70
102.95
105.20
107.45
109.70
111.95
114.20
116.45
118.70
120.95
123.20
125.45
127.70
129.95
132.20
134.45
136.70
138.95
141.20
143.45
145.70
147.95
157.25
166.55
175.85
185.15
194.45
203.75
213.05
222.35
231.65
240.95
250.25
259.55
268.85
47.50
54.40
61.30
68.20
75.10
81.40
87.70
94.00
100.30
106.60
109.60
112.60
115.60
118.60
121.60
124.60
127.60
130.60
133.60
136.60
139.60
142.60
145.60
148.60
151.60
154.60
157.60
160.60
163.60
166.60
169.60
172.60
175.60
178.60
181.60
196.60
211.60
226.60
241.60
256.60
271.60
286.60
301.60
316.60
331.60
346.60
361.60
376.60
47.60
54.80
62.00
69.20
76.40
82.50
88.60
94.70
100.80
106.90
111.65
116.40
121.15
125.90
130.65
135.40
140.15
144.90
149.65
154.40
159.15
163.90
168.65
173.40
178.15
182.90
187.65
192.40
197.15
201.90
206.65
211.40
216.15
220.90
225.65
248.15
270.65
293.15
315.65
338.15
360.65
383.15
405.65
428.15
450.65
473.15
495.65
518.15
2.07
207.10
2.36
236.95
2.68
268.85
3.76
376.60
5.18
518.15
SENDI NG RATES
These rates are for outbound international shipments

receiving country.
18
SENDING RATES
UPS Pallets
NEXT DAY DELIVERY WITHIN THE UK

receiving country.
Zone
Chargeable weight
page 45.
Additional charges
Tax
Notes
on 0208 260 6000.
UPS Standard single pallet shipments

zone
zone
1
2
weight
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
900 kg
1000 kg
UPS Standard multiple pallet shipments
zone
zone
1
2
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
3
zone
4
zone
5
zone
3
zone
4
zone
5
UPS Express multiple pallet shipments

zone
zone
1
2
weight
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
3
UPS Express Saver multiple pallet shipments

zone
zone
zone
1
2
3
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
4
zone
5
zone
4
zone
5
19
Section 3: Rates for receiving shipments

Total control of imports
Receiving shipments can be as
important as managing yourexports.
UPS can collect your shipments
around the world, giving you the
same service options you enjoy
for exporting. We also give you
rates in pounds sterling, fixed
in advance, to avoid the effects
of currency fluctuations.
So when you are receiving a
shipment you can control your
shipping cost, schedule the delivery
time and choose your service
option with the same level of
quality assurance that you have
when you are sending shipments.
6 Note any additional costs there may

The rate for receiving a
UPSshipment is determined by its
be, including additional charges for
service level, origin zone, weight
optional services.
and any additional charges.
(If you want to send a package
To find the price for your
where anyone other than the
shipment,simply follow the six steps
receiver or a third party in the
outlined below:
receiving country is billed please
refer to the sending rates on
page11).
1 Make sure that you are in the correct
section. The receiving rates in this
section apply for inbound domestic
Important
and international shipments only
Please ensure that the shipper
when transportation charges are
records your UPS account number
billed to the receiver or a third party
on the UPS shipping documents.
in the receiving country.
Inbound Routing Form
2 Determine the chargeable weight as
To let all your suppliers know
described on page 45.
you have selected UPS as your
international carrier for imports,
3 Turn to the service option of
simply complete an Inbound Routing
your choice (UPS Express Plus,
Form for each supplier and forward
Express, Express Saver, Standard or
them to your UPS representative.
Expedited).
For additional copies, please go to
4 Look up the chart that
our website, www.ups.com click on
applies to your shipment type
the Support tab, then Preparing
(UPSExpressEnvelopes, Documents
your Package and enter
or Packages). UPS offers separate
Documentation and Labels to
rates for single package and
print out a copy or contact the
multiple package shipments for
UPS Customer Service Centre on
the UPS Standard Service.
08457 877 877.
5 Look up the rate that applies to the
chargeable weight and zone for your
shipment.
Time saving tip

You can also look up receiving
rates in the Support section
on the UK home page at
www.ups.com
20
RECEIVING RATES
UPS Express Plus

NEXT DAY DELIVERY BY THE START OF THE BUSINESS DAY FOR INBOUND SHIPMENTS
These rates are for inbound domestic and international

shipments where the receiver of the goods or a third
party in the receiving country is paying for the shipment.
Zone
Chargeable weight
page 45.
Packaging
Additional charges
Tax
Notes
on 0208 260 6000.

zone
1
zone
2
zone
3
53.65
67.35
68.50
weight
0.5 kg
54.50
71.15
72.30
1.0 kg
54.50
73.25
75.75
1.5 kg
54.50
75.35
79.20
2.0 kg
54.50
77.45
82.65
2.5 kg
54.50
79.55
86.10
zone
1
weight
0.5 kg
54.50
1.0 kg
54.50
1.5 kg
54.50
2.0 kg
54.50
2.5 kg
54.50
3.0 kg
57.35
3.5 kg
57.35
4.0 kg
57.35
4.5 kg
57.35
5.0 kg
57.35
5.5 kg
60.25
6.0 kg
60.25
6.5 kg
60.25
7.0 kg
60.25
7.5 kg
60.25
8.0 kg
63.15
8.5 kg
63.15
9.0 kg
63.15
9.5 kg
63.15
10 kg
63.15
11 kg
69.80
12 kg
69.80
13 kg
69.80
14 kg
69.80
15 kg
69.80
16 kg
76.60
17 kg
76.60
18 kg
76.60
19 kg
76.60
20 kg
76.60
22 kg
86.90
24 kg
86.90
26 kg
86.90
28 kg
86.90
30 kg
86.90
35 kg
93.40
40 kg
99.90
45 kg
106.40
50 kg
112.90
55 kg
119.40
60 kg
125.90
65 kg
132.40
70 kg
138.90
Over 70 kg*
Price per kg
Min rate
1.98
138.90
zone
4
zone
41
zone
5
zone
6
zone
7
zone
8
zone
9
zone
10
zone
11
69.30
68.00
69.90
56.05
56.25
69.35
71.15
73.55
57.05
72.95
77.45
81.95
86.45
90.95
75.10
79.80
84.50
89.20
93.90
73.70
79.25
84.80
90.35
95.90
65.65
70.30
74.95
79.60
84.25
65.90
70.50
75.10
79.70
84.30
71.65
76.80
81.95
87.10
92.25
73.65
80.25
86.85
93.45
100.05
75.90
82.60
89.30
96.00
102.70
82.95
93.35
103.75
114.15
124.55
zone
2
zone
3
zone
4
zone
41
zone
5
zone
6
zone
7
zone
8
zone
9
zone
10
zone
11
71.15
73.25
75.35
77.45
79.55
81.00
82.45
83.90
85.35
86.80
88.25
89.70
91.15
92.60
94.05
95.50
96.95
98.40
99.85
101.30
102.95
104.60
106.25
107.90
109.55
111.20
112.85
114.50
116.15
117.80
120.90
124.00
127.10
130.20
133.30
139.90
146.50
153.10
159.70
166.30
172.90
179.50
186.10
72.30
75.75
79.20
82.65
86.10
88.75
91.40
94.05
96.70
99.35
101.50
103.65
105.80
107.95
110.10
112.25
114.40
116.55
118.70
120.85
124.15
127.45
130.75
134.05
137.35
140.65
143.95
147.25
150.55
153.85
159.55
165.25
170.95
176.65
182.35
199.10
215.85
232.60
249.35
266.10
282.85
299.60
316.35
72.95
77.45
81.95
86.45
90.95
94.55
98.15
101.75
105.35
108.95
112.15
115.35
118.55
121.75
124.95
128.15
131.35
134.55
137.75
140.95
146.20
151.45
156.70
161.95
167.20
172.45
177.70
182.95
188.20
193.45
202.80
212.15
221.50
230.85
240.20
266.45
292.70
318.95
345.20
371.45
397.70
423.95
450.20
75.10
79.80
84.50
89.20
93.90
102.75
107.80
112.85
117.90
122.95
128.00
133.05
138.10
143.15
148.20
153.25
158.30
163.35
168.40
173.45
178.40
183.35
188.30
193.25
198.20
203.15
208.10
213.05
218.00
222.95
231.90
240.85
249.80
258.75
267.70
291.85
316.00
340.15
364.30
388.45
412.60
436.75
460.90
80.00
85.30
90.60
95.90
101.20
106.50
111.80
117.10
122.40
125.50
130.70
135.90
141.10
146.30
151.50
156.70
161.90
167.10
172.30
177.50
182.55
187.60
192.65
197.70
202.75
207.80
212.85
217.90
222.95
228.00
236.95
245.90
254.85
263.80
272.75
305.75
332.85
359.95
387.05
414.15
441.25
468.35
495.45
66.20
71.75
77.30
82.85
88.40
92.30
96.20
100.10
104.00
107.90
110.90
113.90
116.90
119.90
122.90
125.90
128.90
131.90
134.90
137.90
143.30
148.70
154.10
159.50
164.90
170.30
175.70
181.10
186.50
191.90
201.45
211.00
220.55
230.10
239.65
269.65
299.65
329.65
359.65
389.65
419.65
449.65
479.65
66.55
72.10
77.65
83.20
88.75
92.90
97.05
101.20
105.35
109.50
112.40
115.30
118.20
121.10
124.00
126.90
129.80
132.70
135.60
138.50
143.90
149.30
154.70
160.10
165.50
170.90
176.30
181.70
187.10
192.50
202.15
211.80
221.45
231.10
240.75
273.00
305.25
337.50
369.75
402.00
434.25
466.50
498.75
80.30
85.45
90.60
95.75
100.90
105.75
110.60
115.45
120.30
125.15
129.95
134.75
139.55
144.35
149.15
153.95
158.75
163.55
168.35
173.15
179.85
186.55
193.25
199.95
206.65
213.35
220.05
226.75
233.45
240.15
252.25
264.35
276.45
288.55
300.65
334.00
367.35
400.70
434.05
467.40
500.75
534.10
567.45
84.45
91.65
98.85
106.05
113.25
116.85
122.65
128.45
134.25
140.05
145.90
151.75
157.60
163.45
169.30
175.15
181.00
186.85
192.70
198.55
208.85
219.15
229.45
239.75
250.05
260.35
270.65
280.95
291.25
301.55
326.30
351.05
375.80
400.55
425.30
486.65
548.00
609.35
670.70
732.05
793.40
854.75
916.10
86.90
93.85
100.80
107.75
114.70
121.65
128.60
135.55
142.50
149.45
156.35
163.25
170.15
177.05
183.95
190.85
197.75
204.65
211.55
218.45
230.40
242.35
254.30
266.25
278.20
290.15
302.10
314.05
326.00
337.95
365.05
392.15
419.25
446.35
473.45
544.15
614.85
685.55
756.25
826.95
897.65
968.35
1,039.05
85.50
95.90
106.30
116.70
127.10
136.40
145.70
155.00
164.30
173.60
181.90
190.20
198.50
206.80
215.10
223.40
231.70
240.00
248.30
256.60
267.60
278.60
289.60
300.60
311.60
322.60
333.60
344.60
355.60
366.60
385.70
404.80
423.90
443.00
462.10
500.25
538.40
576.55
614.70
652.85
691.00
729.15
767.30
2.65
186.10
4.51
316.35
6.43
450.20
6.58
460.90
7.07
495.45
6.85
479.65
7.12
498.75
8.10
567.45
13.08
916.10
14.84
1,039.05
10.96
767.30
RECEIVING RATES
21
UPS Express
NEXT MORNING DELIVERY FROM THE EU

zone
1
zone
2
zone
3
zone
4
28.65
32.35
33.50
34.30
weight
0.5 kg
29.50
36.15
37.30
37.95
1.0 kg
29.50
38.25
40.75
42.45
1.5 kg
29.50
40.35
44.20
46.95
2.0 kg
29.50
42.45
47.65
51.45
2.5 kg
29.50
44.55
51.10
55.95
Over 70 kg*
Price per kg
Min rate
1.62
113.90
2.15
151.10
zone
42
zone
5
zone
6
zone
7
zone
8
zone
9
zone
10
zone
11
33.00
33.30
34.90
21.05
21.25
34.35
36.15
38.55
22.05
40.10
44.80
49.50
54.20
58.90
40.30
45.05
49.80
54.55
59.30
38.70
44.25
49.80
55.35
60.90
30.65
35.30
39.95
44.60
49.25
30.90
35.50
40.10
44.70
49.30
36.65
41.80
46.95
52.10
57.25
38.65
45.25
51.85
58.45
65.05
40.90
47.60
54.30
61.00
67.70
47.95
58.35
68.75
79.15
89.55
zone
3
zone
4
zone
41
zone
42
zone
5
zone
6
zone
7
zone
8
zone
9
zone
10
zone
11
37.30
40.75
44.20
47.65
51.10
53.75
56.40
59.05
61.70
64.35
66.50
68.65
70.80
72.95
75.10
77.25
79.40
81.55
83.70
85.85
89.15
92.45
95.75
99.05
102.35
105.65
108.95
112.25
115.55
118.85
124.55
130.25
135.95
141.65
147.35
164.10
180.85
197.60
214.35
231.10
247.85
264.60
281.35
37.95
42.45
46.95
51.45
55.95
59.55
63.15
66.75
70.35
73.95
77.15
80.35
83.55
86.75
89.95
93.15
96.35
99.55
102.75
105.95
111.20
116.45
121.70
126.95
132.20
137.45
142.70
147.95
153.20
158.45
167.80
177.15
186.50
195.85
205.20
231.45
257.70
283.95
310.20
336.45
362.70
388.95
415.20
40.10
44.80
49.50
54.20
58.90
67.75
72.80
77.85
82.90
87.95
93.00
98.05
103.10
108.15
113.20
118.25
123.30
128.35
133.40
138.45
143.40
148.35
153.30
158.25
163.20
168.15
173.10
178.05
183.00
187.95
196.90
205.85
214.80
223.75
232.70
256.85
281.00
305.15
329.30
353.45
377.60
401.75
425.90
40.30
45.05
49.80
54.55
59.30
68.10
73.20
78.30
83.40
88.50
93.60
98.70
103.80
108.90
114.00
119.10
124.20
129.30
134.40
139.50
144.50
149.50
154.50
159.50
164.50
169.50
174.50
179.50
184.50
189.50
198.60
207.70
216.80
225.90
235.00
259.40
283.80
308.20
332.60
357.00
381.40
405.80
430.20
45.00
50.30
55.60
60.90
66.20
71.50
76.80
82.10
87.40
90.50
95.70
100.90
106.10
111.30
116.50
121.70
126.90
132.10
137.30
142.50
147.55
152.60
157.65
162.70
167.75
172.80
177.85
182.90
187.95
193.00
201.95
210.90
219.85
228.80
237.75
270.75
297.85
324.95
352.05
379.15
406.25
433.35
460.45
31.20
36.75
42.30
47.85
53.40
57.30
61.20
65.10
69.00
72.90
75.90
78.90
81.90
84.90
87.90
90.90
93.90
96.90
99.90
102.90
108.30
113.70
119.10
124.50
129.90
135.30
140.70
146.10
151.50
156.90
166.45
176.00
185.55
195.10
204.65
234.65
264.65
294.65
324.65
354.65
384.65
414.65
444.65
31.55
37.10
42.65
48.20
53.75
57.90
62.05
66.20
70.35
74.50
77.40
80.30
83.20
86.10
89.00
91.90
94.80
97.70
100.60
103.50
108.90
114.30
119.70
125.10
130.50
135.90
141.30
146.70
152.10
157.50
167.15
176.80
186.45
196.10
205.75
238.00
270.25
302.50
334.75
367.00
399.25
431.50
463.75
45.30
50.45
55.60
60.75
65.90
70.75
75.60
80.45
85.30
90.15
94.95
99.75
104.55
109.35
114.15
118.95
123.75
128.55
133.35
138.15
144.85
151.55
158.25
164.95
171.65
178.35
185.05
191.75
198.45
205.15
217.25
229.35
241.45
253.55
265.65
299.00
332.35
365.70
399.05
432.40
465.75
499.10
532.45
49.45
56.65
63.85
71.05
78.25
81.85
87.65
93.45
99.25
105.05
110.90
116.75
122.60
128.45
134.30
140.15
146.00
151.85
157.70
163.55
173.85
184.15
194.45
204.75
215.05
225.35
235.65
245.95
256.25
266.55
291.30
316.05
340.80
365.55
390.30
451.65
513.00
574.35
635.70
697.05
758.40
819.75
881.10
51.90
58.85
65.80
72.75
79.70
86.65
93.60
100.55
107.50
114.45
121.35
128.25
135.15
142.05
148.95
155.85
162.75
169.65
176.55
183.45
195.40
207.35
219.30
231.25
243.20
255.15
267.10
279.05
291.00
302.95
330.05
357.15
384.25
411.35
438.45
509.15
579.85
650.55
721.25
791.95
862.65
933.35
1,004.05
50.50
60.90
71.30
81.70
92.10
101.40
110.70
120.00
129.30
138.60
146.90
155.20
163.50
171.80
180.10
188.40
196.70
205.00
213.30
221.60
232.60
243.60
254.60
265.60
276.60
287.60
298.60
309.60
320.60
331.60
350.70
369.80
388.90
408.00
427.10
465.25
503.40
541.55
579.70
617.85
656.00
694.15
732.30
4.01
281.35
5.93
415.20
6.08
425.90
6.14
430.20
6.57
460.45
6.35
444.65
6.62
463.75
7.60
532.45
12.58
881.10
14.34
1,004.05
10.46
732.30
RECEIVING RATES

zone
zone
1
2
weight
0.5 kg
29.50
36.15
1.0 kg
29.50
38.25
1.5 kg
29.50
40.35
2.0 kg
29.50
42.45
2.5 kg
29.50
44.55
3.0 kg
32.35
46.00
3.5 kg
32.35
47.45
4.0 kg
32.35
48.90
4.5 kg
32.35
50.35
5.0 kg
32.35
51.80
5.5 kg
35.25
53.25
6.0 kg
35.25
54.70
6.5 kg
35.25
56.15
7.0 kg
35.25
57.60
7.5 kg
35.25
59.05
8.0 kg
38.15
60.50
8.5 kg
38.15
61.95
9.0 kg
38.15
63.40
9.5 kg
38.15
64.85
10 kg
38.15
66.30
11 kg
44.80
67.95
12 kg
44.80
69.60
13 kg
44.80
71.25
14 kg
44.80
72.90
15 kg
44.80
74.55
16 kg
51.60
76.20
17 kg
51.60
77.85
18 kg
51.60
79.50
19 kg
51.60
81.15
20 kg
51.60
82.80
22 kg
61.90
85.90
24 kg
61.90
89.00
26 kg
61.90
92.10
28 kg
61.90
95.20
30 kg
61.90
98.30
35 kg
68.40
104.90
40 kg
74.90
111.50
45 kg
81.40
118.10
50 kg
87.90
124.70
55 kg
94.40
131.30
60 kg
100.90
137.90
65 kg
107.40
144.50
70 kg
113.90
151.10
zone
41
22
RECEIVING RATES
UPS Express Saver

NEXT DAY DELIVERY FROM EUROPE (EU AND NON-EU)
These rates are for inbound domestic and European

Zone
Chargeable weight
page 45.
Packaging
Additional charges
Tax
Notes
on 0208 260 6000.

zone
1
zone
2
zone
3
zone
4
zone
41
zone
42
zone
5
29.35
29.85
30.40
30.90
32.00
32.60
37.20
39.50
41.80
44.10
33.60
38.70
41.95
45.20
48.45
37.80
42.25
46.70
51.15
55.60
38.90
43.50
48.10
52.70
57.30
35.45
40.50
45.55
50.60
55.65
zone
2
zone
3
zone
4
zone
41
zone
42
zone
5
31.25
34.55
35.85
37.15
38.45
39.65
40.85
42.05
43.25
44.45
45.65
46.85
48.05
49.25
50.45
51.65
52.85
54.05
55.25
56.45
58.00
59.55
61.10
62.65
64.20
65.75
67.30
68.85
70.40
71.95
74.50
77.05
79.60
82.15
84.70
90.35
96.00
101.65
107.30
112.95
118.60
124.25
129.90
32.60
37.20
39.50
41.80
44.10
46.40
48.70
51.00
53.30
55.60
57.50
59.40
61.30
63.20
65.10
67.00
68.90
70.80
72.70
74.60
77.35
80.10
82.85
85.60
88.35
91.10
93.85
96.60
99.35
102.10
107.30
112.50
117.70
122.90
128.10
142.45
156.80
171.15
185.50
199.85
214.20
228.55
242.90
33.60
38.70
41.95
45.20
48.45
51.60
54.75
57.90
61.05
64.20
67.00
69.80
72.60
75.40
78.20
81.00
83.80
86.60
89.40
92.20
96.75
101.30
105.85
110.40
114.95
119.50
124.05
128.60
133.15
137.70
145.75
153.80
161.85
169.90
177.95
200.60
223.25
245.90
268.55
291.20
313.85
336.50
359.15
37.80
42.25
46.70
51.15
55.60
62.05
66.70
71.35
76.00
78.35
82.80
87.25
91.70
96.15
100.60
105.05
109.50
113.95
118.40
122.85
127.30
131.75
136.20
140.65
149.35
153.90
158.45
163.00
167.55
172.10
180.35
188.60
196.85
205.10
213.35
235.50
257.65
279.80
301.95
324.10
346.25
368.40
390.55
38.90
43.50
48.10
52.70
57.30
63.90
68.70
73.50
78.30
80.80
85.40
90.00
94.60
99.20
103.80
108.40
113.00
117.60
122.20
126.80
131.35
135.90
140.45
145.00
149.55
154.10
158.65
163.20
167.75
172.30
185.80
194.30
202.80
211.30
219.80
242.60
265.40
288.20
311.00
333.80
356.60
379.40
402.20
41.30
46.20
51.10
56.00
60.90
65.80
70.70
75.60
80.50
85.40
90.30
92.35
97.10
101.85
106.60
111.35
116.10
120.85
125.60
130.35
135.00
139.65
144.30
148.95
153.60
158.25
162.90
167.55
172.20
176.85
190.35
198.75
207.15
215.55
223.95
248.65
273.35
298.05
322.75
347.45
372.15
396.85
421.55
1.85
129.90
3.47
242.90
5.13
359.15
5.57
390.55
5.74
402.20
6.02
421.55
25.35
27.95
weight
0.5 kg
27.35
31.25
1.0 kg
27.35
34.55
1.5 kg
27.35
35.85
2.0 kg
27.35
37.15
2.5 kg
27.35
38.45
zone
1
weight
0.5 kg
27.35
1.0 kg
27.35
1.5 kg
27.35
2.0 kg
27.35
2.5 kg
27.35
3.0 kg
30.10
3.5 kg
30.10
4.0 kg
30.10
4.5 kg
30.10
5.0 kg
30.10
5.5 kg
32.85
6.0 kg
32.85
6.5 kg
32.85
7.0 kg
32.85
7.5 kg
32.85
8.0 kg
35.60
8.5 kg
35.60
9.0 kg
35.60
9.5 kg
35.60
10 kg
35.60
11 kg
40.60
12 kg
40.60
13 kg
40.60
14 kg
40.60
15 kg
40.60
16 kg
45.60
17 kg
45.60
18 kg
45.60
19 kg
45.60
20 kg
45.60
22 kg
55.00
24 kg
55.00
26 kg
55.00
28 kg
55.00
30 kg
55.00
35 kg
61.65
40 kg
68.30
45 kg
74.95
50 kg
81.60
55 kg
88.25
60 kg
94.90
65 kg
101.55
70 kg
108.20
Over 70 kg*
Price per kg
Min rate
1.54
108.20
RECEIVING RATES
23

zone
1
zone
2
25.35
27.95
weight
0.5 kg
1.0 kg
1.5 kg
2.0 kg
2.5 kg
Over 70 kg*
Price per kg
Min rate
zone
2
zone
4
zone
41
zone
42
zone
5
29.35
29.85
30.40
30.90
32.00
zone
3
zone
4
zone
41
zone
42
zone
5
RECEIVING RATES

zone
1
weight
0.5 kg
1.0 kg
1.5 kg
2.0 kg
2.5 kg
3.0 kg
3.5 kg
4.0 kg
4.5 kg
5.0 kg
5.5 kg
6.0 kg
6.5 kg
7.0 kg
7.5 kg
8.0 kg
8.5 kg
9.0 kg
9.5 kg
10 kg
11 kg
12 kg
13 kg
14 kg
15 kg
16 kg
17 kg
18 kg
19 kg
20 kg
22 kg
24 kg
26 kg
28 kg
30 kg
35 kg
40 kg
45 kg
50 kg
55 kg
60 kg
65 kg
70 kg
zone
3
24
RECEIVING RATES
UPS Standard
SCHEDULED DELIVERY WITHIN EUROPE
These rates are for inbound domestic and European

Zone
Chargeable weight
page 45.
Additional charges
Tax
Notes
on 0208 260 6000.
Single package shipments

zone
1
weight
1 kg
16.15
2 kg
16.15
3 kg
16.15
4 kg
16.15
5 kg
16.15
6 kg
18.50
7 kg
18.50
8 kg
18.50
9 kg
18.50
10 kg
18.50
11 kg
21.30
12 kg
21.30
13 kg
21.30
14 kg
21.30
15 kg
21.30
16 kg
24.10
17 kg
24.10
18 kg
24.10
19 kg
24.10
20 kg
24.10
21 kg
26.90
22 kg
26.90
23 kg
26.90
24 kg
26.90
25 kg
26.90
26 kg
29.70
27 kg
29.70
28 kg
29.70
29 kg
29.70
30 kg
29.70
31 kg
32.50
32 kg
32.50
33 kg
32.50
34 kg
32.50
35 kg
32.50
40 kg
36.15
45 kg
39.80
50 kg
43.45
55 kg
47.10
60 kg
50.75
65 kg
54.40
70 kg
58.05
zone
2
zone
3
zone
4
zone
5
zone
51
zone
6
16.45
17.60
18.75
19.90
21.05
22.05
23.05
24.05
25.05
26.05
26.90
27.75
28.60
29.45
30.30
31.15
32.00
32.85
33.70
34.55
35.20
35.85
36.50
37.15
37.80
38.45
39.10
39.75
40.40
41.05
41.70
42.35
43.00
43.65
44.30
46.50
48.70
50.90
53.10
55.30
57.50
59.70
17.30
18.55
19.80
21.05
22.30
23.30
24.30
25.30
26.30
27.30
28.15
29.00
29.85
30.70
31.55
32.40
33.25
34.10
34.95
35.80
36.45
37.10
37.75
38.40
39.05
39.70
40.35
41.00
41.65
42.30
42.95
43.60
44.25
44.90
45.55
47.95
50.35
52.75
55.15
57.55
59.95
62.35
17.35
18.60
19.85
21.10
22.35
23.35
24.35
25.35
26.35
27.35
28.30
29.25
30.20
31.15
32.10
33.05
34.00
34.95
35.90
36.85
37.75
38.65
39.55
40.45
41.35
42.25
43.15
44.05
44.95
45.85
46.75
47.65
48.55
49.45
50.35
53.80
57.25
60.70
64.15
67.60
71.05
74.50
25.90
28.20
30.50
32.80
35.10
37.15
39.20
41.25
43.30
45.35
46.55
47.75
48.95
50.15
51.35
52.55
53.75
54.95
56.15
57.35
58.50
59.65
60.80
61.95
63.10
64.25
65.40
66.55
67.70
68.85
70.00
71.15
72.30
73.45
74.60
79.25
83.90
88.55
93.20
97.85
102.50
107.15
40.15
42.50
44.85
47.20
49.55
51.65
53.75
55.85
57.95
60.05
61.25
62.45
63.65
64.85
66.05
67.25
68.45
69.65
70.85
72.05
73.25
74.45
75.65
76.85
78.05
79.25
80.45
81.65
82.85
84.05
85.25
86.45
87.65
88.85
90.05
94.70
99.35
104.00
108.65
113.30
117.95
122.60
42.55
45.25
47.95
50.65
53.35
55.75
58.15
60.55
62.95
65.35
66.45
67.55
68.65
69.75
70.85
71.95
73.05
74.15
75.25
76.35
77.45
78.55
79.65
80.75
81.85
82.95
84.05
85.15
86.25
87.35
88.45
89.55
90.65
91.75
92.85
97.50
102.15
106.80
111.45
116.10
120.75
125.40
zone
5
zone
51
zone
6
37.10
47.35
53.35
59.35
65.10
70.85
81.25
90.55
99.85
109.15
118.45
127.75
137.05
162.85
188.65
214.45
240.25
266.05
51.55
62.05
68.05
74.05
80.05
86.05
96.70
106.00
115.30
124.60
133.90
143.20
152.50
181.20
209.90
238.60
267.30
296.00
57.35
69.35
74.85
80.35
85.85
91.35
101.50
110.80
120.10
129.40
138.70
148.00
157.30
185.85
214.40
242.95
271.50
300.05
1.33
266.05
1.48
296.00
1.50
300.05
Multiple package shipments - Please see page 42 for more information

zone
zone
zone
zone
1
2
3
4
weight
5 kg
17.15
22.05
24.30
24.35
10 kg
19.50
27.05
29.30
29.35
15 kg
22.30
31.30
33.55
34.10
20 kg
25.10
35.55
37.80
38.85
25 kg
27.90
38.80
41.05
43.35
30 kg
30.70
42.05
44.30
47.85
40 kg
37.15
47.50
50.10
55.80
50 kg
44.45
51.90
55.90
62.70
60 kg
51.75
56.30
61.70
69.60
70 kg
59.05
60.70
67.50
76.50
80 kg*
66.35
67.50
73.30
83.40
90 kg*
73.65
74.30
79.10
90.30
100 kg*
80.95
81.10
84.90
97.20
120 kg*
96.00
96.60
100.70
115.00
140 kg*
111.05
112.10
116.50
132.80
160 kg*
126.10
127.60
132.30
150.60
180 kg*
141.15
143.10
148.10
168.40
200 kg*
156.20
158.60
163.90
186.20
Over 200 kg*
Price per kg
Min rate
0.78
156.20
0.79
158.60
0.81
163.90
0.93
186.20
RECEIVING RATES
25
UPS Expedited
SCHEDULED DELIVERY OUTSIDE EUROPE
These rates are for inbound international shipments

where the receiver of the goods or a third party in the
receiving country is paying for the shipment.
Zone
Chargeable weight
page 45.
Additional charges
Notes
on 0208 260 6000.
weight
1 kg
2 kg
3 kg
4 kg
5 kg
6 kg
7 kg
8 kg
9 kg
10 kg
11 kg
12 kg
13 kg
14 kg
15 kg
16 kg
17 kg
18 kg
19 kg
20 kg
21 kg
22 kg
23 kg
24 kg
25 kg
26 kg
27 kg
28 kg
29 kg
30 kg
31 kg
32 kg
33 kg
34 kg
35 kg
40 kg
45 kg
50 kg
55 kg
60 kg
65 kg
70 kg
75 kg*
80 kg*
85 kg*
90 kg*
95 kg*
100 kg*
Over 100 kg*
Price per kg
Min rate
zone
1
zone
2
zone
3
zone
4
zone
5
zone
6
43.30
46.00
48.70
51.40
54.10
56.50
58.90
61.30
63.70
66.10
67.30
68.50
69.70
70.90
72.10
73.30
74.50
75.70
76.90
78.10
79.25
80.40
81.55
82.70
83.85
85.00
86.15
87.30
88.45
89.60
90.75
91.90
93.05
94.20
95.35
99.95
104.55
109.15
113.75
118.35
122.95
127.55
132.05
136.55
141.05
145.55
150.05
154.55
30.25
40.60
50.95
57.05
63.15
69.25
75.35
81.45
87.55
93.65
98.45
103.25
108.05
112.85
117.65
121.50
125.35
129.20
133.05
136.90
138.50
140.10
141.70
143.30
144.90
146.50
148.10
149.70
151.30
152.90
154.50
156.10
157.70
159.30
160.90
169.55
178.20
186.85
195.50
204.15
212.80
221.45
230.10
238.75
247.40
256.05
264.70
273.35
30.75
40.90
51.05
57.20
63.35
69.50
75.65
81.80
87.95
94.10
98.85
103.60
108.35
113.10
117.85
121.80
125.75
129.70
133.65
137.60
139.30
141.00
142.70
144.40
146.10
147.80
149.50
151.20
152.90
154.60
156.30
158.00
159.70
161.40
163.10
172.80
182.50
192.20
201.90
211.60
221.30
231.00
240.70
250.40
260.10
269.80
279.50
289.20
48.95
58.05
67.15
76.25
85.35
94.45
103.55
112.65
121.75
130.85
137.25
143.65
150.05
156.45
162.85
169.25
175.65
182.05
188.45
194.85
206.30
206.30
217.75
217.75
229.20
229.20
240.65
240.65
252.10
252.10
284.00
284.00
284.00
284.00
284.00
316.90
349.80
382.70
415.60
448.50
481.40
514.30
547.20
580.10
613.00
645.90
678.80
711.70
53.45
71.95
90.45
108.95
127.45
142.55
157.65
172.75
187.85
202.95
214.55
226.15
237.75
249.35
260.95
269.15
277.35
285.55
293.75
301.95
309.15
316.35
323.55
330.75
337.95
343.35
348.75
354.15
359.55
364.95
370.20
375.45
380.70
385.95
391.20
416.60
442.00
467.40
492.80
518.20
543.60
569.00
594.40
619.80
645.20
670.60
696.00
721.40
48.95
60.65
72.35
84.05
95.75
107.40
119.05
130.70
142.35
154.00
167.75
181.50
195.25
209.00
222.75
236.50
250.25
264.00
277.75
291.50
295.70
299.90
304.10
308.30
312.50
316.70
320.90
325.10
329.30
333.50
337.70
341.90
346.10
350.30
354.50
390.20
425.90
461.60
497.30
533.00
568.70
604.40
640.10
675.80
711.50
747.20
782.90
818.60
1.54
154.55
2.73
273.35
2.89
289.20
7.11
711.70
7.21
721.40
8.18
818.60
RECEIVING RATES
Tax
Packages
26
RECEIVING RATES
UPS Pallets
NEXT DAY DELIVERY WITHIN THE UK

receiving country.
Zone
Chargeable weight
page 45.
Additional charges
Tax
Notes
on 0208 260 6000.
UPS Standard single pallet shipments

zone
zone
1
2
weight
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
900 kg
1000 kg
UPS Standard multiple pallet shipments
zone
zone
1
2
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
3
zone
4
zone
5
zone
3
zone
4
zone
5
UPS Express multiple pallet shipments

zone
zone
1
2
weight
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
3
UPS Express Saver multiple pallet shipments

zone
zone
zone
1
2
3
100 kg
120 kg
140 kg
160 kg
180 kg
200 kg
220 kg
240 kg
260 kg
280 kg
300 kg
350 kg
400 kg
450 kg
500 kg
600 kg
700 kg
800 kg
1000 kg
1200 kg
1400 kg
1600 kg
1800 kg
2000 kg
zone
4
zone
5
zone
4
zone
5
27
Section 4: Additional services and charges

In this section you will find
information about the optional
and additional services available
from UPS. These include:
To calculate the total shipping

cost for sending or receiving a
shipment, follow the three simple
steps outlined below:
UPS Visibility services page 28-29 1 Calculate the shipping charge for
UPS Cashflow services page 30
sending or receiving a shipment
UPS Return Services page 31
(see pages 11 and 19).
UPS Supply Chain SolutionsSM
2 In this section, look up the charge
page 34
for any optional or additional service
UPS Trade Direct page 35
that might apply to your shipment.
UPS World Ease page 35
3 Add the two amounts together to
UPS TradeAbility page 35
find the total cost for your shipment
UPS Mail Logic page 35
(excluding customs or excise duties
UPS Brokerage Services
and taxes).
pages 36-37
Unless otherwise indicated,
charges for additional services will
be billed to the payor and apply
to all UPS service options.
Time saving tip

Information in this Service and
Tariff Guide can be found in the
Support tab of the UK home
page at www.ups.com
The rates and additional charges

detailed in this publication are
effective 1 January 2007.
Some charges are per package and
some are per shipment. All packages
covered under one waybill shall be
considered a single shipment.
The latest information can be found
on the UPS website www.ups.com
or may be confirmed by contacting
the UPS Customer Service Centre on
08457 877 877.
Changes to rates and additional

charges
In order to respond to evolving
costs and taxes and ensure
a competitive service, UPS
reserves the right to amend or
introduce rates and charges. A
minimum of 10 days notice will
be provided.
28
How can UPS help me track my shipments?

UPS visibility services
Convenient ways to track your packages online or on the move
UPS has the most comprehensive
set of tracking, tracing and proof
of delivery services in the industry
provided free of charge. Once
you ship, you dont need to feel
out of contact, you can track your
shipment in a variety of different
ways. As soon as your shipment
reaches its destination you can be

the first to know, sometimes even
before your customer has collected
the package from their mailroom.
Total reassurance and enhanced
customer service at the click of a
mouse.
Service
Description
Fee
Track online at
www.ups.com
Track packages via our website at www.ups.com. Theres no need to

download additional software or master new systems.
Freeof charge.
Reference number
tracking at www.ups.com
Track packages using your own internal or customer reference codes.

Simply add the detail into the reference field on your UPS shipping system
and track using this reference or the unique UPS tracking number.
Freeof charge.
When using UPS Internet Shipping, UPS Worldship or UPS CampusShip,

described on page 42, these same reference codes can enable you to allocate
costs easier to the correct departments or clients.
UPS SMS Tracking
Enables you to track your shipments wherever you are via your mobile
phone.
No UPS charge.
Proof of delivery (POD)
Ideal for customers without internet access. Upon request, UPS will provide
proof of delivery of your shipment via fax or post.
3.00 billed to the requestor for

each letter or fax.
UPS OnLine
Tracking Tool
Can be incorporated into your intranet, external website or your own IT

infrastructure CERP system, making tracking information available to all
staff who need it and directly to customers via your website. Tracking can
be done by your order or reference number too.
Freeof charge.
UPS Signature Tracking
A web-based package tracking service that enables you to

see the total delivery information relating to your shipments
including a digital image of the recipients signature.
Freeof charge.
To maintain confidentiality you need an access code to view

the UPS Signature Tracking details relating to your account.
More information
Want to know more about our
privacy policy? Please visit
www.ups.com
ADDITIONAL SERVICES AND CHARGES
29
Take advantage of the Quantum View family to centrally track and manage your companys shipments.
Service
Description
Fee
Quantum View Notify
For your outbound shipments choose from three Service Options:

Ship Notification: Informs reciever about tracking number of shipment
in progress.
Delivery Notification provides delivery details and manifest information.
Exception Notification: Proactively informs you of rescheduled delivery
dates in the event of delays.
Freeof charge.
Quantum ViewSM Data
A secure information service that provides package status updates via data
files up to several times an hour about UPS packages you ship/receive and
packages billed to your UPS account.
Sends secure, proactive modifications of key shipment events to as
many as 5 email addresses per request.
Freeof charge.
Quantum ViewSM Manage
Quantum View Manage is a web-based application that enables multiple

users within your organisation to quickly and easily view, download and
share up to date information about the status of all your UPS shipments
from any computer connected to the internet.
Freeof charge.
With Quantum View Manage, youcan quickly and easily:

View package status information for three different shipment
types Outbound, Inbound and Alternate Billing
View package status information from multiple UPS account numbers
Create custom views of package status information using more than
80 different pieces of information (data elements)
View both summary and detailed package status information
Search, sort and filter package statusinformation
Download and email package statusinformation.
Review, analyse and allocate shipping expenses quickly and easily with UPS Billing Data and the Billing Analysis Tool.
Description
Features
Fee
UPS Billing Data
When your invoice is ready, UPS

sends an email to up to five
addresses of your choice. A link
in the email allows recipients to
securely download your billing data.
A single data file contains UPS shipping information for each

of the account numbers you choose to enroll.
Data is sent in a compressed (zip) format to expedite download times.
Multiple accounts can be combined for a comprehensive view of your companys UPS
shipping costs (available in more than 35 countries).
The billing data file can be integrated to streamline internal business processes
such as bill reconciliation, cost allocation and accounts payable.
Available in Microsoft Access (.csv) and Extensible Markup Language (.xml) file formats.
Contact your UPS Account Representative to learn more about the Extensible Markup
Language (.xml) version.
Free of charge.
UPS Billing Analysis Tool
The downloadable Billing Analysis

Tool works with your billing data to
quickly produce reports that support
your business processes.
Provides sophisticated, yet easy-to-use, analysis.

Allows employees in different departments to create their own
reports from data held centrally on your companys network.
Summarises and subtotals shipping expenses by your companys cost codes.
Allows you to view charges incurred after packages are shipped, including Address
Corrections, Shipping Charge Corrections and Residential/Commercial Adjustments.
Allows you to print, email or export reports for further analysis.
Offers complete control over how shipping charges are reported.
Supports multiple currencies.
Available in nine European languages.
Free of charge.
Time saving tip

For more information on UPS
visibility services visit the
Tracking section on the UK
homepage on www.ups.com
Note
All our additional charges and optional
servicescharges are shown exclusive of taxes.
Where applicable, VAT will be chargeable at
thestandard rate.
A D D I T I O N A L S E R VIC E S
Service
30
How can UPS help improve my cashflow?

UPS Cashflow Services
UPS offers two optional services to customers to help improve cashflow:
UPS Collect onDelivery for domestic and European destinationsand
UPSExchange Collect for destinations outsideEurope.
Service
Description
Fee
UPS Collect on Delivery (COD)
UPS will collect cheque or cash payment for your goods from your customers on delivery. You can deal with
new or unknown customers and expand into new European markets with total confidence, knowing that you
will be paid for your goods quickly. If you are selling over the web, UPS COD is ideal for your customers who
are wary of paying over the internet. UPS accepts COD shipments for delivery within the UK and the EU,
Liechtenstein, Norway and Switzerland. The payment collected is normally remitted to you within a week
after delivery of your goods. The UPS COD service is available to customers using UPS Internet Shipping, UPS
WorldShip, UPS CampusShip communicating version, or host-to-host EDI systems.
Where cash is collected, the maximum amount shall be the local currency equivalent of USD 5,000 per
receiver per day. Some exceptions apply. Where a cheque is collected, the maximum amount is the local
currency equivalent of USD 50,000.
For each COD shipment, 1%of the amount

collected or a minimum of 12.00 in
addition to the shipping costs.
UPS Exchange Collect
A payment alternative for international trading partners. UPS Exchange Collect requires electronic payment
to be secured by UPS from your consignee for the value of goods prior to delivery. UPS electronically remits
funds to you only after the delivery is completed. UPS Exchange Collect is provided to Australia, Canada,
Hong Kong, Malaysia, Mexico, Puerto Rico, Singapore, South Korea, Taiwan and the USA.
A contractual service for customers using

UPS WorldShip or host-to host EDI systems.
Note
thestandard rate.
31
How can UPS help return my goods?

UPS Return Services
Your goods can come back as easily as theygo. UPS Return Services can make
a significant difference by meeting a whole range of reverse logistics needs
and simplifying the process.
Service
Description
Fee
UPS 1 Attempt Returns Plus
Allows you to request a collection for the prompt return of a package within the EU*, Liechtenstein, Norway
and Switzerland. The UPS driver will take the return label to your customers collection address. WithUPS 1
Attempt Returns Plus, if the driver cannot collect the package on the first attempt, the label will be left for
your customer to simply apply to their package and arrange collection with UPS.
UPS 1 Attempt Returns Plus: 2.75 per

package in addition to the relevant
receiving shippingcosts.
UPS3 Attempts Returns Plus
Allows you to request a collection for the prompt return of a package within the EU*, Liechtenstein, Norway
and Switzerland. The UPS driver will take the return label to your customers collection address.
If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of
the next two business days. If the package cannot be picked up after the third attempt, the UPS driver will
take the label back.
UPS 3 Attempts Returns Plus: 3.75

per package in addition to the relevant
receiving shippingcosts.
UPS Prints and

Posts Return Label
UPS prints and mails the labels for you. This is suitable for a variety of circumstances, including product recalls
within the EU*, Liechtenstein, Norway and Switzerland. Once applied, your customer can arrange collection with
UPS.
2.05 per package in addition to the

relevant receiving shippingcosts.
UPS Print Return Label
Enables you to generate a label and include it in an outbound shipment or distribute separately after your
shipment has been sent. Your customer then simply applies the label to their package and arranges collection
with UPS.
Free of charge.
UPS Electronic Return Label
Allows you to e-mail a return label to a customer who has an item for return. Your customer can then print the
return label and a receipt before arranging collection with UPS.
0.70 per package in addition to the

relevant receiving shippingcosts.
UPS Returns on the Web
Allows companies selling products on the internet to integrate UPS Return Services functionality (except UPS
Print Return Label) directly into their virtual storefront or other internal systems. Additionally, Returns on the
Web gives you access to the UPS web return label which allows you to display the return label directly on
your own intranet or internet site. UPS Returns on the Web is a contractual service.
0.70 for the web return label per package

in addition to the relevant receiving
shipping costs.
A contractual service.
UPS Authorised Return Service
A contractual service designed for high volume shippers who return products with a similar size, weight or
value, such as printer cartridges. It enables you to order pre-printed return labels from UPS so that you can
either include these in your forward shipments or mail separately. Your customer then simply applies the
label to the package and arranges a collection with UPS.
A contractual service.
UPS Returns Plus
UPS Returns
All UPS Return Services are only available for

retrieving goods within the EU, Liechtenstein,
Switzerland and Norway.
* UPS Return Services are not available to or
from the following areas:
Azores (postal codes PT-9500000 9999999)
Canary Islands (postal codes ES-35000 35999
and ES-38000 38999)
Ceuta (postal codes ES-51000 51999)
Channel Islands (postal codes GB-GY and GB-JE)
Livigno (postal code IT-23030)
Madeira (postal codes PT-9000000 9499999)
Melilla (postal codes ES-52000 52999)
San Marino (postal codes IT-47031 and
IT-47890 47899)
For more information on how to access these
services please visit www.ups.com or contact
your local UPS Customer Service Centre.
For domestic and intra-EU return shipments,

theentire return process can be handled with
just the return label. There is no contract with
the returning party.
Shipments to or from non-EU countries require
the return label and an invoice in order for the
shipment to pass smoothly through customs.
Inthese circumstances we do need a contract
with the returning party.
A D D I T I O N A L S E RVIC E S
Notes
32
What optional services are available from UPS?

Service
Description
Fee
Declared value charge

for carriage
UPSs liability is limited as summarised on page 49.

You may increase UPSs limit of liability for proven
losses by declaring a higher value for carriage on the
UPS shipping documentation. The value of the goods
declared shall not in any event exceed USD 50,000 or
its local currency equivalent per package. Refer to the
Terms and Conditions beginning on page 54 for more
information.
1% of the value of the goods declared for carriage will be

charged for this service.
Saturday delivery
UPS operates a scheduled Saturday delivery service for

UPS Express shipments to selected destinations. This
service comes with all the features you would expect
from UPS, including full electronic tracking and proof
of delivery. Please contact your UPS Customer Service
Centre on 08457 877 877 for destinations served.
15.00 per delivery will be charged, in addition to

shippingcosts.
Book-ins
Where customers wish, by pre-arrangement, to schedule

a specific delivery time with UPS.
10.00 per 24 hours per shipment will be billed to the

shipper.
Signature Required
Normally, UPS requires the signature of the receiver

for all deliveries. As an exception, deliveries in
the United States are allowed on Driver Release
(delivery in a pre-determined location in the receivers
premises without the need for a delivery signature).
UseSignature Required to prevent the use of Driver
Release in the United States.
Free of charge.
Adult Signature Required
Use Adult Signature Required to prevent minors

from accepting deliveries of goods for legal or other
reasons. This may apply to alcoholic beverages and
tobacco products (see Shipping prohibited articles on
a contractual basis with UPS on page 50), and also to
other goods which you prefer an adult to receive.
1.75 per shipment will becharged.
33
What additional costs might apply to your shipment?

Charge
Description
Fee
Fuel surcharge
In the event of a change in the price of fuel, UPS may add or modify a surcharge on rates of such an amount as
it may reasonably consider reflects the consequential increase in its direct operating cost.
This surcharge is reviewed monthly. The

latest details concerning any fuel surcharge
applicable are set out on www.ups.com.
Express Services and Expedited Service Fuel Surcharge

UPS uses an index-based surcharge based on the Rotterdam Jet Fuel Prices reported by the U.S.Department
of Energy for the month that is two months prior to the adjustment.
Standard Service Fuel Surcharge
The Standard Service Fuel Surcharge will apply to all UPS Standard shipments and is based on the last week
of the month average fuel consumer prices of diesel fuel inclusive of duties and taxes from two months prior.
Weekly updates are published by the European Commission Directorate General for Energy and Transport in
the Oil Bulletin.
This charge applies to transport charges and the following additional services:
Saturday delivery
Extended area delivery and collection
Residential delivery
Extended area collection and

delivery service
UPS provides a collection and delivery service in extended (remote) areas as well as urban areas. An additional
charge applies for each shipment that is collected and/or delivered in an extended area.
For information about whether a specific location is in an extended area, please refer to www.ups.com.
Go to Support, click on Calculate Time and Cost and then Zone and Rate Charts.
For domestic and international shipments

a charge of 0.25 per kg or a minimum
of 13.00 per shipment whichever is the
greater will be made in addition to the
shipping charges.
UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is
one made to a home, including a business operating out of a home, which does not have an entrance that is
open to the public.
1.40 per shipment will be billed, in

addition to the shipping costs.
Receiver/third party refuses

to pay
This charge applies when the shipper selects the receiver or third party to pay the transportation charges and
the bill-to party refuses to pay.
7.00 per shipment will be charged to the

shipper, in addition to the shipping charges
and other amounts payable when nonpayment occurs.
Address correction
If a mistake has been made in the address and the correct address is within the same destination country, UPS
will make every reasonable effort to find the correct address and deliver the shipment.
4.00 per shipment will be billed to the

shipper in addition to the shipping costs.
Missing or invalid account

number fee
If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect
or missing, UPS searches its records for the correct account number.
Whether or not the account number is found

7.00 per shipment is billed back to the
shipper as a processing fee.
Late payment
UPS will send you an invoice for services provided which stipulatesa payment date. If payment is not received
by that date, you will be charged a one-time late payment fee.
The smaller of 40.00 or 8% of the invoiced

amount.
In addition, in cases of non-payment, UPS reserves the right to charge interest on the amount past the invoice
due date. The rate is indicated on the invoice and is determined by prevailing interest rates.
Additional handling service
This service is designed to accommodate customers with irregular packages that require extra manual
handling in UPS operations.
2.10 per package will be billed, in addition

to the shipping costs.
Irregular packages include:

Any article including tyres that is not fully encased in an outside shipping container
Any article that is encased in an outside shipping container made of metal or wood
Cans or pails that are not fully encased in a shipping container made of corrugated cardboard
Any package that exceeds 150cm inlength
Any article that is enclosed in a plastic wrapping or bag, excluding the UPS Express Pak
Any article that is encased in a cylindrical container.
Special handling of
undeliverable shipments
For all shipments within the UK and all shipments to the EU, if UPS has taken measures to try to deliver the
shipment but has been unsuccessful, the shipment will be automatically returned via UPS Standard Service.
Free of charge.
For all shipments where the receiver is to pay the transportation charges and all shipments outside the EU, UPS
will contact the shipper andprocess the shipment accordingly.
3.00 per undeliverable shipment will be

charged in addition to the transport costs.
Currency conversion
Charges to a payors account in a foreign currency will be converted to the payors currency using a weekly
exchange rate secured through Major Money Centre Banks.
In addition, an exchange fee equal to

0.75% of the amount converted will apply.
Duty and Tax forwarding charge
For shipments outside the EU when the payor of duties and taxes is not located in the destination country.
Billed to the party who pays the

transportation charges.
????
Note
thestandard rate.
Residential delivery service
34
What other UPS services are available?

UPS Supply Chain Solutions

offers a comprehensive portfolio
of services designed to streamline
your transportation and logistics
needs, using the latest technologies
to help synchronise commerce
throughout the world.
Dedicated to enhancing your
business performance, UPS Supply
Chain Solutions is your single-source
provider for logistics and distribution,
transportation and freight services,
integrated logistics, supply chain
design and planning.
Logistics and Distribution Services

Entirely configure your supply chain,
no matter where you do business.
Inbound Logistics
We can help optimise your
inbound supply chain. Our services
are supported by leading edge
IT systems, providing effective
integration between you and your
suppliers, giving visibility of stock
and shipments at key points in
thechain.
Supplier Management
Our Supplier Management
serviceleverages our international
infrastructure, systems and
experience, allowing us to
proactively manage your overseas
suppliers and logistics.
Distribution and Order Fulfilment
Reduce overall cycle time with our
distribution and order fulfilment
services, including cross dock,
pick and pack, kitting, final stage
assembly, configuration and
store-ready services. Together
with our reverse logistics services,
the overall result is increased
speed, flexibility, visibility
and operational efficiency.
After-Sales Services
Our services reduce after-sales
service costs, provide better and
faster customer support worldwide
and speed up the movement of
parts through your supply chain.
Our global service parts logistics
network of more than 650 field
stocking locations enables two and
four hour response times for your
critical parts delivery. Youll have
product visibility throughout, with
parts inventory information available
on-line, 24 hours a day, 7 days a
week.
Transportation and Freight
Services
Whether by air, ocean or road,
UPS Supply Chain Solutions can
develop and manage transportation
and freight services in every major
trading lane. Through our vast
network of transportation modes,
you can leverage a full portfolio of
global freight services to fit your
shipping needs, with the care and
precision your business requires.
We also provide world-class
customs brokerage services to
simplify trading across borders.
Our services include:
Air Freight services
Ocean Freight services
Road Freight services
Customs Brokerage
Transport Network Management
Mail Boxes Etc. Shipping and Beyond

At Mail Boxes Etc. you can find a one-stop shop with a complete array of business services for private customers
and small businesses in your community. A full range of UPS shipping options is available at every MBE centre and
a variety of other services, including:
Personal Mailbox - MBE knows how to protect your privacy with a personal mailbox available 24 hours a day at
most locations. Additional services include mail forwarding, fax receiving and the ability to call in and check for
mail.
Packaging Expertise - Gain peace of mind as expert MBE staff wrap and package professionally almost anything
so your breakable goods arrive at their destination safe and sound. MBE also offers packaging supplies and
moving supplies.
Document Services - In black and white or in colour, whether you want it copied, bound, laminated, duplicated
or digitally printed, MBE can do it all.
Mail Boxes Etc., Inc., a UPS Company, is the worlds largest franchisor of retail shipping, postal and business
service centres. MBE locations are independently owned and operated by MBE master licensees or their
franchisees.
To find the MBE location nearest to you, please go to www.ups.com or www.mbe.com.
Supply Chain Design and Planning

We can help you design, engineer
and gain maximum benefit from
your supply chain. From logistics
and transportation network
optimisation to distribution centre
process and design, your supply
chain can become a more effective
component of your operations.
Integrated Logistics Provider
expertise also extends beyond
transportation networks and into
the broader supply chain. Formajor
international clients, UPS Supply
Chain Solutions manages the
end-to-end supply chain from
suppliers to customers, including
transport, warehousing and
inventory. Thistypically incorporates
detailed inventory, network planning
and the operation of both UPS
Supply Chain Solutions and third
party assets, sothat cost and service
are optimised for the client.
For more information, please
call UPS Supply Chain Solutions
on 0208 260 6000 or visit
www.ups-scs.co.uk.
UPS Trade Direct
UPS Trade Direct Air

Effectively manage time-sensitive air
freight operations on major trading
lanes in Asia and North America.
With Trade Direct Air, shipments
are consolidated and move quickly
and seamlessly from one single
origin to multiple retail stores or end
customers. New products and high
value merchandise get to market
faster, whilst handling costs are
reduced in the process.
UPS Trade Direct Ocean
Ship freight efficiently on major
trading lanes in Asia, and North
America. Trade Direct Ocean is a
completely integrated door-to-door
solution that can save up to 20 days
of inventory. Youll reduce costs,
gain more control and notice a
faster time to market from your first
shipment.
UPS TradeAbility
UPS World Ease

UPS TradeAbility
UPS World Ease enables you to
UPS TradeAbility is an information
group several shipments destined
based service, available through
for one country into one master
www.ups.com, that enables
shipment to enable consolidated
customers to effectively manage the
customs clearance, using a single
movement of goods in and out of
importer of record. Available on a
countries in a timely, efficient and
contractual basis for exports to 50
compliant manner. The TradeAbility
countries in North America, Europe
services portfolio consists of:
(outside the EU), South America, the
Middle East, the Far East and Africa UPS TradeAbility Harmoniser
usethis to correctly identify and
to customers using UPS WorldShip or
a host-to-host system.
apply a products tariff code.
Free of charge
UPS World Ease provides:
Reduced and defined time-in-transit UPS TradeAbility Landed Cost
times
calculate the all-inclusive cost of
Improved tracking visibility
shipping a product, including all
throughout the shipment
associated duties, taxes, fees and
No unexpected charges defined
transportation charges.
billing
1.25 per transaction
Full integration with your in-house
systems
UPS TradeAbility Denied Party
Pre-determined Port of Entry.
Screener search for restricted
trading parties.
Visit www.ups.com for full details
or contact your UPS representative.
UPS TradeAbility Export License
Detector verify export compliance
with country specific trade regulations,
procedures, tariffs and laws.
UPS TradeAbility Forms
identify, create and automate
necessary documentation for exports
and imports based on shipment
characteristics.
Free of charge
UPS TradeAbility Import Compliance
verify import compliance with
country-specific trade regulations,
procedures, tariffs and laws.
Note
thestandard rate.
UPS Mail Logic
UPS Mail Logic

UPS Mail Logic is a service
that provides alternative
global distribution of paper or
physical media communications
weighing less than 2 kilograms
per piece and of low value.
Typical examples are:
Acceptance Letters
Annual Reports
Application Packets
Books
Department Mailings
Editorial Proofs
Inter Company
Communication/Advertising
Manuscripts
Newsletters
Stock Transfers
UPS Mail Logic enables mail room
productivity improvements because
there is no need for mail room
sorting, metering, or stamping and
offers you improved time-in-transit.
Using UPS Mail Logic results in direct
costs savings: no pre-paying for
postage and reduced mail expense.
There are two services available:
UPS Mail Logic: 3-7 days average
transit times around the world.
UPS Mail Logic Saver: 7-21 days
average transit times around
theworld.
This service is available on a
contractual basis only.
For further information on
UPSMail Logic, please contact
your UPS representative or
callUPS on 08457 877 877.
For further information on

UPS Trade Direct, please contact
your UPS representative, go
onto www.ups-scs.co.uk or call
UPS SCS on 0208 260 6000.
UPS World Ease
35
36
UPS Brokerage Services and export documentation
UPS Customs Clearance Services

Government regulations require
UPSs aim is to provide a seamless
the shipper to provide specific
customs clearance process to enable
documentation for international
on-time delivery of our customers
shipments, including information on:
Shipper and consignee details
goods. Routine customs clearance
services are provided free of charge; Content description and value
Country of origin and purpose
additional non-routine customs
ofshipment
clearance may incur extra costs.
Information on duty and tax
liabilities at the destination.
Importing into your country

Additional charges will apply if nonroutine customs clearance services,
such as those set out below, are
required or if customs clearance
is performed by brokerage offices
other than those designated by UPS.
Contact us for details.
The UPS Money-back Guarantee

does not apply when customs
clearance is performed by brokerage
offices other than those designated
by UPS or if a service delay is a
result of certain events beyond
our control, such as a government
agency hold.
UPS provides advice for the

preparation of complete and
accurate international shipment
documentation free of charge.
Service
Description
Fee
Additional Tariff Lines/Complex

Entries
When a customs entry has more than five tariff lines a surcharge will be charged per additional tariff line.
4.50 will be charged per line.
Other Government Agency

(OGA) Entry
Other Government Agencies work with customs on regulating and controlling commodities coming into the
EU territory form other countries. Special documents must be submitted to these agencies for shipments
that contain controlled commodities. These agencies include the Health Department and Department of
Agriculture, among others.
10.00 will be charged pershipment.
Other Additional Customs

Clearance Services
When additional, non-routine activities are required for entry of merchandise, selected services may be
performed by UPS at the request of the importer.
Please contact our brokerage department

if additional information or rates are
requested.
Non-routine Formal Entry
Some of the shipments being imported require special customs entries. These kind of entries are subject to
formal entries procedures. Live entries, temporary import entries, re-imports, provisory clearance and any
other additional customs service (such as labelling, inventory, etc) are included in this category.
Please contact our brokerage specialists

if there is a need for additional clearance
services.
Special Entries
Time saving tip

Take advantage of UPS
TradeAbility (page 35) for help
with customs and brokerage
regulations. Available at
www.ups.com
Note
thestandard rate.
Service
37
Description
Fee
Disbursement Fee
Customers are responsible for payment of duty and taxes. UPS may prepay duties, taxes and other
government charges on behalf of the payor. A fee will be charged based on the advanced amount.
2.5% of the advanced amount or 11.00

per shipment, whichever is greater, will
be charged.
Non Credit Account Handling

Fee
A fee charged to reimburse UPS for operating a process that allows release of shipments and payment of
customs charges for customers who do not have a regular UPS account. This covers the charges for additional
handling and processing.
2.5% of the advanced amount or 11.00

per shipment, whichever is greater, will
be charged.
Warehouse storage
A fee assessed when shipments remain in a UPS warehouse temporarily before being cleared by customs.
11.00 will be charged per package

per day.
Post Entry Clearance Services
UPS can process through customs any request from importers to amend an entry, recoup the over payment of
duty and/or tax, submit additional duties owed to customs and/or request any duty drawback. For full details
contact your UPS representative.
Bonded Transfer UPS Guarantee
UPS can raise a document bond or NCTS MRN number to allow a shipment to be transported under Customs
and Border protection with a UPS guarantee.
Bonded Transfer Handling Fee
When UPS receives shipments covered by a T document or NCTS MRN number, an amount will be charged for
the administration to clear this document. The same applies when the import shipment travels on a document
or MRN issued by a customer or other agent.
Government Charges
Description
Government Charges
Duty
A charge imposed by customs on imported merchandise. The applicable charges will be based on the value of
the goods plus the freight charges, insurance and packing. It may differ according to the commodity.
Will be charged based on the Customs

Entry.
VAT
Local tax levied by national governments. This is calculated on CIF (Cost,

Insurance and Freight) value of the goods plus any duties or other charges that
may be levied on the goods by customs (e.g. anti-dumping duties).
Will be charged based on the Customs

Entry.
Other Services
Bonds
For additional information about

customs clearance contact your
UPS representative
More information
38
Completing export documentation
Complete the export

documentation if required.
Government regulations require
specific documentation for
international shipments. It is the
shipper's responsibility to ensure
that complete and accurate export
documents are provided for customs
clearance and proper assessment of
any applicable duty and tax charged
by the destination country.
UPS Services outside the EU
For international shipments to non-EU
destinations, full export documentation
(commercial invoice, etc.) is required.
(UPS Internet Shipping, UPS WorldShip
and UPS CampusShip generate export
documentation automatically.)
UPS Services within the EU

Shipments between member
states of the EU do not require
export documentation for customs
clearance, when the goods are in
free circulation.
Member states of the European
Union (EU) as of date of printing:
Austria, Belgium, Bulgaria, Cyprus,
Czech Republic, Denmark, Estonia,
Finland, France (including Monaco),
Germany, Greece, Hungary, Ireland,
Italy (including the Vatican), Latvia,
Lithuania, Luxembourg, Malta,
The Netherlands, Poland, Portugal,
Romania, Slovak Republic, Slovenia,
Spain, Sweden, United Kingdom.
However, goods which are not in

free circulation within the EU require
a commercial invoice.
Goods not in free circulation include
the following:
Goods which do not originate in the
EU and upon which duty and VAT
have not been paid (Status T1)
Goods travelling from one EU
country to another, via an EFTA
country or goods travelling to and
from the Channel Islands (Status T2)
Shipments to Andorra
Shipments to non-continental and
overseas territories of member nations
of the European Union, as shown in
the table below:
Some document shipments may not

require a commercial invoice. Please
contact your UPS Customer Service
Centre on 08457 877 877 for details.
Territory
Parent Country
Postal Code Range
Aland/Ahvenanmaa
French Guyana
Guadeloupe
Martinique
Runion
Buesingen
Helgoland
Mount Athos
Campione
Lake Lugano
Livigno
San Marino
Canary Islands
Ceuta
Melilla
Finland
France
France
France
France
Germany
Germany
Greece
Italy
Italy
Italy
Italy
Spain
Spain
Spain
22100-22950
97300-97390
97100-97190
97200-97290
97400-97490
78263, 78266
27498
63086
22060*
22060*
23030*
47031, 47890-47899
35000-35999, 38000-38999
51000-51009
52000-52009
* Please note that other Italian locations using this postcode do not require a commercial invoice.
Important:
If the goods are not in free
circulation within the EU, check
the Goods NOT in Free Circulation
box in the UPS WorldShip menu
or manually tick the box on the
UPS Waybill and complete a
commercial invoice.
Time saving tip

Take advantage of UPS
TradeAbility (page 30) for help
with customs and brokerage
regulations. Available at
www.ups.com
Continues on page 39
Protocol for movements between

European Economic Area (EEA)
countries and between EEA
countries and Switzerland
UPS recommends that a commercial
invoice accompanies your goods for
shipments between EEA countries
which comprise the EU Member
States, Iceland, Liechtenstein and
Norway and also movements between
EEA countries and Switzerland.
Although Switzerland is not a
member of the EEA, it has been
accorded similar benefits.
In order to qualify for preferential
treatment, the goods must be of EU
or EFTA origin.
Where non-EU or non-EFTA goods are
included on an invoice, the country
of origin must be clearly marked.
The exporter of the products

covered by this document declares
that, except where otherwise clearly
indicated, these products are of
EEA preferential origin. An original
signature should be included after
the declaration.
This is only an example! Please note
that there are different preferential
agreements within Europe. In your
particular case please contact your
Chamber of Commerce in order to
get the appropriate statement.
Low value exports to Switzerland
should show EU preferential origin.
For detailed information please

contact your Chamber of Commerce.
Failure to provide correct export
documentation will result in
deliverydelays.
UPS services for movements
between EU and specified countries
treatment at destination, shipments
of goods where the country of
origin is within the EU, which are
being exported to the following
countries require the EUR1
preference certificate* if the value
of the shipment is greater than the
amount indicated**. If the value of
the shipment is below the amount
indicated, a declaration should be
stamped or typed on the commercial
invoice, as previously defined.
Bosnia-Herzegovina 4,830
Ceuta/Melilla 3,585
Croatia 4,830
Faroe Islands 4,830
Israel 4,700
Macedonia 4,830
Morocco 4,000
Serbia and Montenegro
(former Yugoslavia) 4,830
South Africa 4,830
Tunisia 4,000
West Bank/Gaza 4,830
Time saving tip

For the most up-to date
information look under Service
updates on the UK homepage at
www.ups.com
* The list of countries shown, in which preference

may be claimed, is not exhaustive. If in doubt
please contact your local Chamber of Commerce
or Customs Office.
** The amounts shown are subject to change.
For shipments below the value

set out on this page, the following
declaration should be typed or
stamped on the commercial invoice
accompanying the shipment.
The exporter of the products
covered by this document declares
that, except where otherwise clearly
indicated, these products are of
ECpreferential origin.
(Place and date)
(Signature)
(The signature must be followed
by the name of the signatory in
clearscript.)

treatment at destination for
shipments with a value up to
4,830 (4,700 for shipments
destined to Israel, 4,000 for
shipments destined to Morocco &
Tunisia and 3,585 for shipments
destined to Ceuta or Melilla) the
following statement must be
stamped or typed and included on
the commercial invoice:
In order to avoid duty payment

for shipments with a value greater
than 4,830 (4,700 for shipments
destined to Israel, 4,000 for
shipments destined to Morocco &
Tunisia and 3,585 for shipments
destined to Ceuta or Melilla) an
EUR1 preference certificate which
should be validated by Customs
prior to export will be needed. This
does not apply when the shipper
is an authorised exporter. In this
case the shipper can use the same
declaration as for shipments with a
value below 4,830 (respectively
4,700, 4,000, 3,585), but has to
state his authorisation number on the
declaration.
39
40
Preparing a commercial invoice

How to prepare a commercial invoice
If you are not using UPS Internet

10 Total value of each item
includingcurrency.
Shipping, UPS WorldShip or
UPSCampusShip to generate export
documentation automatically you
11 Total shipping charges for the
will need to manually prepare a
shipment. This should be recorded
commercial invoice:
as separate amounts, if applicable:
(a) transportation charges and
Prepare three copies (one original
(b) Declared Value charges.
and two copies) of a commercial
or pro-forma invoice, whichever
12 Total value of the shipment, showing
is applicable. The information
currency of settlement. Customs
shown below and to the right must
regulations require that a value be
be provided and must be in the
listed for all shipments. For articles
language of the destination country
of no commercial value, a minimum
or in English.
value, at least equal to the cost of
manufacturing the article, must be
1 Name and address of shipper as
stated. Write Value for Customs
shown on the address label. Include
Purposes Only next to the value.
contact person, telephone/fax
This is not the same as the Declared
number and e-mail address.
Value.
2 Name and address of consignee,
contact person including destination
country and postal code as shown
on the address label, etc. If possible
include tax (for example, VAT)
numbers and other fiscal registration
codes e.g. Customs Registration
Numbers. To help ensure prompt
delivery, contact person,
telephone/fax number and e-mail
address must be included.
3 Invoice date.
4 Purchase order number, if applicable.
5 Name and address of importer,
contact person, telephone and fax
number, if different from consignee.
6 Number of units of each item in
theshipment.
7 Complete description of each item
including the material of which
the item is made. Give specific
descriptions such as 9mm stainless
steel bolts. Avoid general terms
such as Spare parts or Electrical
parts. Include Customs Harmonised
Code (HTN), if known.
8 Country of origin
(wheremanufactured or produced).
9 Unit value of each item
includingcurrency.
13 Terms of sale which define the

charges included in the total
valueon the invoice. For example:
Bill Shipper.
14 Number of packages in the shipment.
15 Total weight of the shipment.
16 Signature of the shipper.
Also print name.
Specify a reason for export if other
than a commercial transaction,
for example, return for repair,etc.
Theoriginal signature of the
declarant must be on the invoice.
Time saving tip

UPS WorldShip, UPS CampusShip
and UPS Internet Shipping
enable you to create and print
all your export documentation
from your own computer so
you will never have to write
another label!
41
Section 5: Labelling and packaging guidelines

To prepare your packages for
shipment, simply follow the steps
outlined below:
1 Complete your shipping
documentation by using an online
shipping solution from UPS. This will
automatically calculate chargeable
weight, cost and service options
for you as well as create your UPS
shipping label automatically. If you
are not using an online option you
will have to manually complete
a UPS Waybill for each shipment.
Please see page 42 for more details.
Note that UPS shipping rates are
based on the total actual weight or
the total dimensional weight of all
packages in a shipment, whichever
is the greater. Please see page 45
for more information.
2 Decide whether to use your own
packaging or the free UPS Express
packaging that can be supplied.
Please see pages 43-44.
3 Clearly label each package in your

shipment by placing the UPS shipping
documentation in the self-adhesive
pouch supplied and affixing it to
each package. You may need to affix
additional labels for optional services,
such as Saturday delivery or if your
package is particularly heavy. Please
see page 47 for an explanation of
any other labels you may need.
4 Prepare any export documentation
that your shipment needs (note
that UPS online shipping solutions
can assist with this automatically),
placing it in the supplied self
adhesive pouch behind any shipping
documentation and affix it to each
package in your shipment. Please see
pages 38-40 for more details.
5 Arrange a collection by clicking
on Schedule a Collection on the
UKhome page at www.ups.com or
contact UPS on 08457 877 877.
Alternatively, you can drop off

your shipment at any of the
participating Mail Boxes Etc.
locations in the UK. To find the
nearest location to you visit
www.ups.com or www.mbe.com.
Time saving tip

UPS OnLine Tools can be
integrated into your companys
web site so that your customers
can track their shipments
themselves.
42
Generate your paperwork electronically

UPS online shipping solutions
Every month thousands of

UPS Internet Shipping
customers are switching to our
UPS Internet Shipping is ideal for
electronic services to prepare,
customers shipping small volumes
send and track shipments. For
or businesses with large numbers of
very good reasons: they automate
staff making shipments from their
the shipment processing activity,
individual workstations or while
reduce paperwork, costs, time and
on the road. Theres no need to
produce labels with barcode details
download software, simply log on to
for reliable sorting and handling
the UPS website, www.ups.com go
through our operations. For example,
to the UK home page and click on
with our electronic shipping systems
the Shipping tab.
all the necessary information
is automatically processed and
Once registered you can:
Process your shipping paperwork
transmitted to UPS.
and track your shipments online
Print all necessary customs
documentation
Access our UPS Collect on Delivery
(COD) and Return services. Tap into
a host of new features.
UPS CampusShip
UPS CampusShip provides all the
benefits of UPS Internet Shipping
with added centralised control.
Some of the main benefits include:
Effective management of
shipping costs by maintaining
control over the shipping levels
that your staff can select
Easy reporting of shipping charges
by department or client
Access to your global, personal and
external address books
Ability to import employee
data, shipper account numbers
and reference codes for easy
accountability and cost allocation
Greater flexibility partially entered
shipping data can be saved and
finalised at a later point.
UPS WorldShip
This is an efficient way of shipping
and tracking your packages that
meets modern communication
requirements and simplifies
shipment processing.
Available for both standalone
PCs and LAN environments,
UPS WorldShip generates all the
required shipping documentation,
automatically uploads the
information to UPS and provides
many other time-saving features.
Please refer to the Business
Solutions tab of the UPS website,
www.ups.com to order or call the
08457 877 877.
UPS Waybills
If, for some reason, you are unable
to use our online shipping solutions
you must manually complete a
UPS Waybill for every shipment.
(Please refer to the UPS website,
www.ups.com for more information).
Please also note that certain optional
services will not be available for
selection on a manual UPS Waybill.
Only through UPS WorldShip, UPS
Internet Shipping or UPS CampusShip
can you access the full portfolio of
UPS services.
Important
A shipment means all packages
covered under one waybill.
(Exception: each UPS Express
Envelope is considered to be a
separate shipment.) Please ensure
the information on the UPS shipping
document is complete and accurate.
Please ensure that you click
the service you require on the
shippingdocument. If no service is
selected, the default service will
beUPS Express.
The information on the shipping
document must be consistentwith
the details you show on your
export documentation for all
shipments outside the UK
(see pages 38 and 39).
L A B E L L I N G A N D P A C K A G I N G G U I D E L I NES
43
Select the packaging for your shipment

You can use your own packaging
You have the choice to use your

own packaging for any UPS service,
but it must meet the basic UPS size
and weight limits described below.
In general, packages weighing up
to 70kg are accepted for all UPS
services. There is no limit to the
total shipment weight or the number
of packages in a multiple-package
shipment. The maximum length per
package is 270cm. The maximum size
per package is 330cm in length and
girth combined (see page 54).
An additional handling charge of
2.10 per package applies when
shipping any of the following:
Any article that is not fully encased,
including tyres, in an outside
shipping container
Any article that is encased in an
outside shipping container made of
metal or wood
Cans or pails that are not fully
encased in a shipping container
made of corrugated cardboard
Any package that exceeds 150cm
inlength
Any article that is enclosed in
aplastic wrapping or plastic bag,
excluding the UPS Express Pak
Any article that is encased in a
cylindrical container.
Time saving tip

For more information on
packaging click on the Support
tab at www.ups.com
1 Outer packaging
Always use good-quality new
packaging, strong enough to support
the contents and able to be stacked
with other boxes. Make sure the
box is large enough to allow for the
addition of protective cushioning.
Remove any labels or other shipment
markings from the box.
2 Cushioning
Use cushioning that will prevent
the product from moving during
transportation. Fragile and
sensitive items should be wrapped
individually. Protect all products with
cushioning on all sides.
L A BE L L ING A ND P A C K A GIN G
Suitcases, briefcases, carry bags,

backpacks and other similar
luggage items are not acceptable
as packaging. If you wish to ship
such items themselves, they must
be empty, unlocked and properly
packaged. Staff at your local MBE
centre will be pleased to assist you.
Safe transport depends on

3 Sealing
soundpackaging
Packages should be taped shut
The shipper is responsible for
securely with strong tape designed
ensuring all packages are prepared
for shipping. Do not use string
in such a way that they are suitable
or paper wrapping. Address and
for transportation.
shipping labels should be on the
Its a fact of life: during transit,
top surface of the box. Never put
vibration and stress are unavoidable.
labels on seams, closures or on the
sealingtape. For added protection,
No matter how well you have built
your product, it is important that
place a duplicate address label
your packaging is adequate enough
inside the package.
to protect it or you run the risk of
damage en route and dissatisfied
4 If you are recycling or reusing old
customers. UPS does not provide
boxes, please ensure that the boxes
special handling for packages with
are in a good condition to support
Fragile, package orientation
your shipment. All old labels on
(e.g., UP arrows or This End Up
the boxes should be removed to
markings), or any other similar such
prevent confusion. However, UPS
markings.
recommends that you use new
packaging each time as old boxes
Some simple precautionary
may not be able to adequately
measures can save time, money and
protect your shipment.
labour later. Here are a few tips to
get you started:
44
...or you can also use free UPS Express packaging
For your convenience, when you use

one of our Express services, you can
choose from a variety of packaging
supplied to you by UPS.
UPS Express Envelope
240x335mm
Designed for urgent correspondence
and documents only. A document
is generally defined as a written,
typed or printed communication of
no commercial value, which does
not require export documentation.
UPS Express Envelopes enjoy a
special low rate. There is no limit on
weight or the number of pages you
may enclose.
UPS Express Pak
325x408mm
410x450mm
For flat, non-breakable articles
including heavier document
shipments.
UPS Express Box
315x95x460mm
Designed for shipments weighing up
to 15kg. Suitable for a wide range of
items, including computer printouts
and electronic parts.
Note: The dimensional weight will
apply for shipments weighing up
to 2.5kg.
UPS Express Tube
970x190x165mm
Our triangular shipping tube
accommodates and protects larger
documents which should be rolled
rather than folded. Use the tube for
blueprints, charts, maps, drawings,
posters etc.
Note: The dimensional weight will
apply for shipments weighing up
to 5.5kg.
Please Note:
All packages, except the UPS
ExpressEnvelope, will be subject
to weight and dimension checks in
theUPS network.
45
Weighing and labelling your shipment

Determining the weight you will be charged for
UPS shipping rates are based on

the total actual weight or the total
dimensional weight of all packages in
a shipment, whichever is the greater.
Dimensional weight is determined
as follows:
1 Calculate cubic size
Multiply the length by the width by
the height in cm (rounded to the
nearest whole cm) of each package.
For multiple-package shipments,
add the results for all the packages
together. This total is the cubic size
of the shipment.
2 Determine dimensional weight
Divide the cubic size of the shipment
by 6,000 to determine dimensional
weight (in kilograms). Increase
fractions of a kilogram to the next half
kilogram or the next full kilogram.
If the dimensional weight is
greaterthan the actual weight of
the shipment:
Record both the dimensional and
actual weights on the shipping
information
Use the dimensional weight when
referring to UPS rate tables to
determine the shipping cost.
LxWxH = dimensional weight

6000
L = Length in cm
W = Width in cm
H = Height in cm
W
Time saving tip

If you are using UPS WorldShip
software you can save
package dimension details as
a default. Noneed to re-key
measurements each time. UPS
Internet Shipping will also
help you calculate dimensional
weight more easily.

add the results for all the packages
together. This total is the cubic size
of the shipment.
We reserve the right to amend
these rules in line with air freight
industrystandards.
Important note:
The dimensional weight of
irregular packages will be
calculated based on the
measurements of the smallest
rectangular shape into which the
package will fit.
The UPS formula for calculating

dimensional weight remains
the same for all services and
destinations. As a UPS customer,
this could well give you a cost
advantage as many other carriers
increase the calculation charge
according to destination or
service level.
Summary of how to determine

dimensional weight
46
Use proper labelling
Labelling multiple package shipments
Attach the shipping documents,

Remove or cross out old labels or
including any export documentation,
markings.
to the package using the UPS pouch Place a duplicate label or other form
(See our time saving tip for export
of address information inside the
documents at the foot of page 36).
package.
If using a mailing tube, place the
Shipping documentation produced
by UPS online shipping solutions
label horizontally, with the sides of
provides all address and tracking
the label pointing toward the ends
information no separate tracking
of the tube, so the barcode can be
labels are required (the same
scanned. If labelling an irregularly
applies for a manual UPS Waybill).
shaped item, make sure the label is
placed on a flat surface to allow for
scanning.

insert a paper shipping label
produced by the UPS online
shippingsolution and any other
required documentation into
a UPSpouch and attach one
complete pouch to each of the
packages in the shipment.
Five labelling tips

Place the shipping label on the top
of the box. To avoid confusion, place
only one address label on the box.
If using a packing slip, place it on
the same surface of the box as the
address label.
Do not place the label on a seam,
edge, closure or on top of sealing
tape.
If you are using a manual UPS

Waybill, attach the Waybill to the first
package and then each additional
package must have an address label
and a UPS Tracking Label affixed to
it. It is important that these labels are
complete and accurate.
Prepare an address label
(Only if you are using a manual
UPSWaybill)
UPS Shipping Documents
Type or print your own address

label. A complete and legible
address, including country and
postal code, will help ensure
prompt delivery. Forinternational
shipments a telephone/fax number
and contact name must be included.
The address label must also state
your company name, address and
telephone number, in the event of
any problems arising in delivery.
Thisshould be the only address label
on the package. Affix the address
label to the top of your package,
making sure not to cover any seams
or closures, or in the space provided
on the packaging supplied by UPS.
Prepare a UPS Tracking Label

(Only if you are using a manual UPS
Waybill)
Enter your UPS account number
in the space provided. Record
the number of packages in the
shipment. For example, for a
three-package shipment, enter
1 of 3, 2 of 3 and 3 of 3 on the
respective tracking labels. Mark
a large X in the selected service
option box. Remove the label
backing and place the adhesive
tracking label below or to the left
of your address label. Attach a
bar-coded receipt to the back of the
Shippers Copy of the UPS Waybill
and the other bar-coded receipt to
the back of the UPS Copy.
Note: Do not affix a tracking
labelto the package to which the
UPS Waybill is attached. The UPS
Waybill serves as the address label
and tracking label. To obtain more
tracking labels, contact UPS.
Time saving tip
With UPS Internet Shipping
you can create labels for
up to 20packages at one
time. As well as increasing
accuracy, this saves you time,
especially if you ship multiple
packages simultaneously.
Export documentation if required
Labelling a single package using

UPSWorldShip software
Labelling multiple packages using

UPS WorldShip software
To receive a supply of UPS pouches,

contact the UPS Customer Service
Centre on 08457 877 877.
47
Special labelling
Heavy packages
Saturday deliveries
When to use a heavy

packagesticker
To alert our people to heavy
packages, please apply this sticker
each time a package weighs
morethan 25kg.
Saturday delivery areas

Saturday delivery is available for
UPS Express shipments only to
certain locations. Contact your
08457 877 877 for details.
Apply the heavy package sticker

to the right of the address label or
shipping document and record the
weight in the space provided.
Saturday delivery charges

For current UPS Express rates for
sending or receiving, please see
section 2 or 3. An additional charge,
as explained on page 32, applies to
Saturday delivery shipments.
If you require more stickers,

pleasecontact the UPS Customer
Service Centre.
Important: three additional steps

are necessary to prepare a Saturday
delivery shipment:
1 If you are using UPS InternetShipping,
UPS WorldShip or UPS CampusShip,
just highlight Saturday delivery. If
you are using a manual UPS Waybill,
tick the Saturday Delivery box.
2 Place a UPS Saturday Delivery
Routing Label directly below the
pouch or address label on each
package shipped. If you require
additional labels please contact the
UPS Customer Service Centre.
3 Affix the Saturday Delivery Receipt
to the business record you normally
maintain for tracking purposes.
48
Section 6: UPS reference information,

including UPS Terms and Conditions of Carriage
This section contains
informationon:
Billing options
Prohibited articles and
servicerestrictions
Money-back guarantee and liability
Terms and conditions of carriage
BILLING OPTIONS
49
What billing is possible?

UPS has a number of different billing options so that each business can choose the option that suits them
best. Please consult our at-a-glance guide to billing options below to see what works best for you.
What
Who pays
Coverage
Comments
Transportation charges
Shipper
All destinations
Sending rates will apply.
Receiver
All origins
Receiving rates of the destination country will

apply.
For Standard shipments within the UK or the
EU, a valid UPS account number is required. For
all other shipments, the shipper or the receiver
require a valid account number.
If no valid receiver account number is
provided, UPS will search for the account
number. The Lookup Surcharge Fee will be
applied whether or not the account is found.
Third Party located in

Shipper Country
Receiver Country
Third Country
All origins and destinations
Sending rates will apply unless the third party is

located in the receiver country.
A valid UPS account number is required.
For shipments within the UK, the third party
must be located in the UK.
For shipments within the EU, the third party
must be located in the EU. In addition, the third
party must have a valid VAT ID unless located in
the shipper country.
Shipper
Available for shipments outside the EU or goods

not in free circulation within the EU.

Not applicable to letter and documents
shipments (no commercial value)
Receiver


Third Party located in

Shipper Country
Receiver Country
Third Country


Duties and Taxes
General information
UPS reserves the right to withhold
delivery against payment in
appropriate circumstances.
To make your administration easier,
you will always receive a single bill
covering all shipments in a given
period, regardless of UPS services
used or destinations served.
Invoice validity period: All invoices

shall be deemed to be accepted as
issued, unless requests for invoice
adjustments are received in writing
by UPS within 90 days from the
invoice date.
Time saving tip

Use UPS Billing Data and Billing
Analysis Tool (page 29) to save
time and money on the billing
process.
Please contact the UPS Customer

Service Centre on 08457 877 877 for
the billing options available for your
shipment location.
R E FE R E NC E
50
Prohibited articles and service restrictions
Prohibited articles
The following articles are prohibited
from shipment to all countries served
by UPS (except by specific contract):
Alcoholic beverages
Animal skins (non-domesticated)
Articles of exceptional value
(e.g.works of art, antiques, precious
stones, gold and silver)
Dangerous goods/Hazardous materials
(following IATA regulations for Express
and Expedited and following ADR
regulations for Standard)
Firearms
Furs
Ivory and ivory products
Jewellery and watches (other than
costume jewellery and costume
watches) exceeding $500 or local
currency equivalent per package1.
Live animals
Money, negotiable items and
pre-paid cards
Perishable goods
Personal effects (except: to the
USA from all locations; to selected
countries when shipped with
participating MBE centres)
Plants
Pornographic materials
Seeds
Tobacco and tobacco products
Unaccompanied baggage
(except to selected countries when
shipped with participating MBE
centres)
Costume jewellery and costume watches:

jewellery and watches for which the retail price
is lower than $150 per item and which do not
contain precious metal(s) and/or stone(s)
Personal effects in general include

items owned by the shipper,
intended for his or her personal use
and owned for at least 6 months.
The exact definition of personal
effects (which is based in applicable
customs rules) varies from
country to country. Please consult
www.ups.com for more information.
Shipping prohibited articles on a

contractual basis with UPS
Certain items we list as
prohibitedwill be accepted by
UPS on a contractual basis for
shippers with regular volume
and the ability to comply with all
applicableregulations.
The items we can carry under

Unaccompanied baggage means
certain criteria are:
Alcoholic beverages
suitcases, carry bags, backpacks,
brief cases and other similar luggage Biological specimens, category B
items, regardless of content (except Perishable goods
that they may be shipped if empty, Plants
Seeds
unlocked and properly packaged in
Tobacco and tobacco products
accordance with UPS guidelines).
Also prohibited are: goods moving
under ATA Carnet and all temporary
exports and imports; goods moving
under FCR, FCT and CAD (Cash
Against Document); shipments with
inherent vice, which by their nature
are likely to soil, impair or damage
persons, merchandise or equipment;
goods, the carriage of which is
prohibited by law in the country
of origin, transit or destination
(e.g.ivory and ivory products),
goods which attract excise duty
(e.g. spirits) or which require
special facilities, safety precautions
or permits. Under applicable law,
certain goods may be transported
only under prescribed conditions and
certain goods are prohibited from
transportation by air (e.g. liquids in
glass containers).
Not all commodities can be shipped

to all countries.
For more information please call
08457 877 877 or contact your
UPSrepresentative.
It is the shippers responsibility to

comply with current government
regulations or laws applicable in
each country. Shipments are subject
to inspection and possible delay
by customs or representatives of
othergovernment authorities.
We reserve the right to refuse
or suspend transportation of any
package which does not set out
contact details for shipper and
receiver and of goods which, in
our opinion, are not practicable for
transportation or are not adequately
described, classified or packed and
labelled in a manner suitable for
transportation and accompanied
bynecessary documentation.
We will not transport any goods
which are prohibited by law or
regulation of any federal, state
or local government in the origin
or destination countries or which
may breach any applicable export,
import or other laws or endanger
the safety of our employees,
agents and subcontractors or
the means of transportation
or, which in our opinion, soil,
taintor otherwise damage other
goods or equipment or which are
economically or operationally
impractical to transport.
PROHIBITIONS AND RESTRICTIONS
Dangerous Goods
UPS adheres to the air
transportation regulations outlined
by the International Air Transport
Association (IATA) and to the road
transportation regulations outlined
by the UN ADR and does not accept
Dangerous Goods in its system
nationally or internationally.
Local national regulations also
apply for road transport.
Businesses which ship Dangerous
Goods without appropriate labelling,
documentation and packaging
can face significant financial and
legalpenalties.
It is also important to remember the
following when shipping with UPS:
1 If you are reusing packaging or
cartons, please ensure that all old
labelling is removed. Any Dangerous
Goods labels on a package will
cause the shipment to be held
and inspected, causing service
delaysand inconvenience to you
and your customer.
2 If you are shipping goods that could
be potentially seen as Dangerous
Goods but are not because of their
unusual name, appearance etc, it is
advantageous to clearly declare on
the shipping documentation that the
goods are not classified as Dangerous
Goods. This will ensure the shipment
is not delayed unnecessarily. Any
misdeclaration may lead to significant
penalties for the shipper.
Service restrictions
The maximum value or declared
value per package is US$50,000 or
local currency equivalent.
Weight and size limits

There is no limit to the total shipment
weight or number of packages in a
multiple-package shipment.
The maximum value or declared

value per package of jewellery
and watches (other than costume
jewellery and costume watches1) is
US$500 or local currency equivalent.
The maximum weight per package

is 70kg*.
Contact your UPS Customer Service

Centre on 08457 877 877 for the
local currency equivalent.
The maximum size per package is

330cm in length and girth combined.
COD service is provided within the

UK, the EU, Liechtenstein, Norway
and Switzerland. The maximum
COD amount that can be collected
is US$50,000 or local currency
equivalent per package for cheque
transactions.
51
The maximum length per package

is 270cm.
Length is the longest side

of a package or object.
The maximum amount of cash UPS

will accept from a single consignee
for a single shipper is US$5,000 or
local currency equivalent per day
(maximum 750 in France).
The maximum value or declared value
per package for a UPS 1 Attempt
Returns Plus shipment is $1,000 and
for a UPS 3 Attempts Returns Plus
shipment $50,000 or local currency
equivalent.
Girth is defined as
(2 x Width) + (2 x Height).
R E FE RE NC E
Costume jewellery and costume watches:

jewellery and watches for which the retail price
is lower than $150 per item and which do not
contain precious metal(s) and/or stone(s)
* The maximum weight per package may vary by

destination. Please contact your UPS Customer
Service Centre on 08457 877 877 for details.
52
UPS money-back guarantee and liability
Money-back guarantee
For certain services and selected
destinations UPS offers a free
money-back guarantee on the
shipping charges. To find out if it
applies to your shipment, go to
Calculate Time and Cost in either
the Shipping or Support section
at www.ups.com and key in your
shipping details. Alternatively, itcan
be obtained by contacting your
local UPS Customer Service Centre
on 08457 877 877. Where the
money-back guarantee operates,
ifwe fail to attempt delivery within
the applicable time period, we
will, on request, refund or credit
you (orany other person who
paid for the carriage) with the
shipping charges (or, in the case
that only some of the packages
in a multiple package shipment
fail to meet the applicable time
limit, theproportionate part of
the shipping charges relating
to those packages), net of any
surcharges, VAT, duties, taxes
or levies, provided that the
following conditions arefulfilled:
a) shipping documentation (including

labels) must have been correctly
completed and the relevant package
must bear the paper labels produced
by UPS online shipping solutions or
otherwise in accordance with the
guidelines presented on p45 - 46.
b) any other documentation required by
the country of origin or destination
or any country of transit must be
fully and accurately completed and
included with the package;
c) if applicable, the package must
bear a Saturday delivery routing
label (for destinations to which
this service is available);
d) the shipment must have been
tendered to UPS on or before the
latest collection time specified by
usfor guaranteed delivery;
e) you must have notified your request
for claim to UPS in writing or by
telephone within 15 days from the
date of scheduled delivery and
advised us of the receivers name
and address, date of shipment,
package weight and the UPS tracking
number.
The guarantee does not apply

when late delivery results from
the package not complying with
the restrictions and conditions set
out in paragraph 3.1 of our Terms
and Conditions of Carriage, from
events beyond our control (as set
out in paragraph 6 of our Terms
and Conditions of Carriage) or due
to any suspension of carriage or
return of a package as provided
for in paragraph 3.3 of our Terms
and Conditions of Carriage or the
exercise of any lien by UPS in
accordance with our Terms and
Conditions of Carriage.
For the avoidance of doubt, the
liability of UPS under the money
back guarantee is limited to the
above and the guarantee does not
otherwise constitute any form of
undertaking or representation that
the shipment will arrive by any
particular time.
GUARANTEES AND LIABILITIES
Liability for loss, damage or delay

The following is a summary for
information purposes of certain
relevant provisions of the UPS Terms
and Conditions of Carriage. The full
terms are set out on pages 54-55
and prevail in case of inconsistency
with the present summary.
International Carriage: Where
carriage is international, international
conventions may apply: in particular
the Warsaw or Montreal Convention
in the case of carriage by air and
the CMR Convention in the case of
carriage by road. The national laws of
some countries may also extend the
rules of such conventions to purely
domestic carriage.
Where they apply, the rules of
the Warsaw, Montreal and CMR
Conventions govern and in most
cases will limit our liability for loss,
damage or delay to a shipment.
the Warsaw and Montreal Convention
limit is usually 17 Special Drawing
Rights1 (SDRs) per kilogram of the
goods affected
the CMR Convention limit
is 8.33 SDRs per kilogram
(but restricted to the amount
of the carriage charges in
the case of delay).
You may obtain the benefit of a

greater limit of liability by declaring
a higher value for carriage on the
UPS shipping documentation and
paying a corresponding additional
charge. If you declare a higher value
for carriage and pay the applicable
charge, then UPSs liability shall
be limited to proven damages not
exceeding the sum so declared
(seeunder Optional services).
The value of the goods concerned
shall not in any event exceed
US$50,000 (US$500 in the
case of jewellery or watches
other than costume jewellery or
costume watches) or its local
currency equivalent per package
in a shipment, as UPS does not
offer carriage for goods with
values above these amounts.
Except when Convention rules or
other mandatory laws apply and
require otherwise, we will not pay
compensation for purely economic
losses (such as loss of profits,
loss of business opportunities or
loss of revenue resulting from
loss of use), even if a value has
been declared for carriage in
respect of the relevant shipment.
We will also not be liable for any
damage to or loss of packaging.
53
Any claim against UPS must be

notified to us in writing as soon
as possible and also within any
specific time limit set out in our
terms and conditions. In certain
circumstances, Convention rules
(if applicable) may permit a
claim to be pursued against UPS
outsidethese periods.
In addition to the above, any legal
proceedings in respect of a shipment
must be commenced and served on
us within eight months of delivery
or (in the case of non-delivery)
of the due date for delivery.
Ifthe Warsaw, Montreal or CMR
Conventions apply, there are longer
time limits for the commencement
of legal proceedings: in summary,
2 years in the case of the Warsaw
and Montreal Conventions and
1 year (3 years if there is wilful
misconduct on UPSs part) in the
case of the CMR Convention.
Other Carriage: Where Convention

rules do not apply, we will only
pay compensation for loss, damage
or delay of a package caused by
our negligence and only up to a
maximum of:
60.00 per shipment; or,
if greater, 8.33 SDRs per kilo of the
goods affected,
subject (as in all cases) to proof
of loss.
R E FE RE NC E
A Special Drawing Right is a unit of account

adopted by the International Monetary Fund.
The current value of an SDR is regularly
published in major financial newspapers.
As at the date of publication of this Guide,
8.33 SDRs was equal to approximately 7
and 17 SDRs to approximately 14.
54
UPS Terms and Conditions of Carriage

This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments,
may be found at www.ups.com or obtained from a UPS Office.
1.
Introduction
A. These terms and conditions (terms) set out the basis on which UPS will transport packages, documents and envelopes (packages). These terms are supplemented by the current applicable UPS Service and Tariff Guide
(theGuide). The Guide contains important details about the services of UPS which the shipper should read and which form part of the agreement between UPS and the shipper.
B.
Depending on the country where the shipment is presented to UPS for carriage, the term UPS will mean and the shippers contract will be with whichever of the following companies is applicable. Thatcompany will also be
the (first) carrier of the goods for the purposes of the Conventions referred to in paragraph C.
UK UPS Limited; Eire United Parcel Service of Ireland Limited; Denmark UPS Denmark A/S; Finland United Parcel Service Finland Oy; Norway UPS of Norway, Inc.; Sweden United Parcel Service Sweden AB, all of whom
can be contacted c/o Avenue Ariane 5, 1200 Brussels, Belgium (although this shall not be taken in itself as conferring jurisdiction on any court).
2.
C.
Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply. The Warsaw Convention governs and in most cases limits the liability of carriers in respect of loss
of or damage or delay to cargo. (For the purpose of these terms the phrase the Warsaw Convention means (i) the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw on
12th October 1929 or (ii) that Convention as amended or supplemented by any protocol or supplementary convention or (iii) the Montreal Convention 1999, whichever is applicable.) Notwithstanding any clause to the contrary,
international carriage by road may be subject to the provisions of the Convention on the Contract for the International Carriage of Goods by Road signed at Geneva on 19th May 1956 (the CMR Convention).
D.
A shipment may be carried via any intermediate stopping places that UPS deems appropriate. UPS may engage sub-contractors to perform services and contracts both on its own behalf and on behalf of its servants, agents and
sub-contractors each of whom shall have the benefit of these terms.
E.
In these terms, Waybill shall mean a single UPS waybill/consignment note or the entries recorded against the same date, address and service level on a pick-up record. All packages covered under a Waybill shall be considered a
single shipment.
Scope of Service
Unless any special services are agreed, the service to be provided by UPS is limited to the pick up, transportation, customs clearance where applicable and delivery of the shipment. The shipper acknowledges that shipments will be
consolidated with those of other shippers for transport and that UPS may not monitor the inbound and outbound movement of individual shipments at all handling centres.
UPS is not a common carrier and reserves the right in its absolute discretion to refuse carriage to any package tendered to it for transportation.
3.
Conditions of Carriage
This section sets out various restrictions and conditions which limit and govern the extent of the service UPS offers. It also explains what the consequences are of the shipper presenting packages for carriage which do not meet
theserequirements.
3.1 Service Restrictions and Conditions
UPS does not offer carriage of packages which do not comply with the restrictions in paragraphs (i) to (iv) below.
(i) Packages must not weigh more than 70 kilograms (or 150 lbs) or exceed 270 centimetres (or 108 inches) in length or a total of 330 centimetres (or 130 inches) in length and girth combined.
(ii) The value of any package may not exceed the local currency equivalent of USD 50,000. In addition the value of any jewellery or watches, other than costume jewellery or costume watches, in a package shall not exceed
the local currency equivalent of USD 500.
(iii) Packages must not contain any of the prohibited articles listed in the Guide including (but not limited to) articles of unusual value (such as works of art, antiques, precious stones, stamps, unique items, gold or silver),
money or negotiable instruments (such as cheques, bills of exchange, bonds, savings books, pre-paid credit cards, share certificates or other securities), firearms and dangerous goods.
(iv) Packages must not contain goods which might endanger human or animal life or any means of transportation, or which might otherwise taint or damage other goods being transported by UPS, or the carriage, export or import
of which is prohibited by applicable law.
The shipper shall be responsible for the accuracy and completeness of the particulars inserted in the Waybill and for ensuring that all packages set out adequate contact details for the shipper and receiver of the package and
that they are so packed, marked and labelled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary to make them suitable for transportation and to comply
with the requirements of the Guide and applicable law. Unless a different service level is clearly selected on the Waybill or other applicable UPS shipping documentation, shipments will be carried under the Express service
(where available to the selected destination) and all applicable charges will be calculated accordingly.
The shipper declares that all packages presented for carriage under these terms have been prepared in secure premises, by him (in the case of an individual shipper) or by reliable staff employed by him and have been protected
against unauthorised interference during their preparation, storage and transportation to UPS.
3.2 Perishable and temperature sensitive goods will be transported provided that the shipper accepts that this is at its risk. UPS does not provide special handling for such packages.
3.3 Refusal and Suspension of Carriage
(i) If it comes to the attention of UPS that any package does not meet any of the above restrictions or conditions or that any COD amount stated on a COD Waybill exceeds the limits specified in paragraph 8, UPS may refuse
to transport the relevant package (or any shipment of which it is a part) and, if carriage is in progress, UPS may suspend carriage and hold the package or shipment to the shippers order.
(ii) UPS may also suspend carriage if it cannot effect delivery at the third attempt, if the receiver refuses to accept delivery, if it is unable to effect delivery because of an incorrect address (having used all reasonable means
to find the correct address) or because the correct address is found to be in another country from that set out on the package or Waybill or if it cannot collect amounts due from the receiver on delivery.
(iii) Where UPS is entitled to suspend carriage of a package or shipment, it is also entitled to return it to the shipper at its own discretion.
3.4 The shipper will be responsible for the reasonable costs and expenses of UPS (including storage), for such losses, taxes and customs duties as UPS may suffer and for all claims made against UPS because a package does not
meet any of the restrictions, conditions or representations in paragraph 3.1 above or because of any refusal or suspension of carriage or return of a package or shipment by UPS which is allowed by this paragraph 3. In the case
of the return of a package or shipment, the shipper will also be responsible for paying return transport charges calculated in accordance with the prevailing commercial rates of UPS.
3.5 UPS will not meet any losses which the shipper may suffer arising out of UPS carrying packages which do not meet the restrictions or conditions set out in paragraph 3.1 above and, if UPS does suspend carriage for a reason
allowed by these terms, the shipper shall not be entitled to any refund on the carriage charges it has paid.
3.6 If, having suspended carriage of a package or shipment in accordance with these provisions, UPS is unable within a reasonable time to obtain the shippers instructions on disposition of the package or shipment or to identify the
shipper or any other person entitled to the goods (having if necessary opened the package), UPS shall be entitled to destroy or sell the package or shipment, at its absolute discretion. The proceeds of any such sale shall first be
applied to any charges, costs or expenses (including interest) outstanding in respect of the package or shipment or otherwise from the shipper concerned. Any balance shall be held to the shippers order.
3.7 UPS reserves the right, but is not obliged, to open and inspect, or scan by means of X-ray, any package tendered to it for transportation at any time.
4.
Customs Clearance
4.1 Where a package requires customs clearance, it is the shippers responsibility to provide complete and accurate documentation for the purpose but UPS will unless instructed otherwise act as the shippers agent in obtaining
customs clearance. Provided that, in the case of shipments whose points of despatch and destination are both within the same customs area, UPS will only perform customs clearance if instructed to do so. The shipper also agrees
that UPS may be considered as being the receiver of the package for the sole purpose of appointing a customs broker to carry out any customs clearance.
4.2 If any duties, taxes, penalties, charges or expenses are imposed or incurred as a result of any action by the customs authorities or as a result of any failure by the shipper or the receiver to provide correct documentation or any
permits or licences required in connection with carriage, the receiver will initially be charged by UPS with payment and, if UPS cannot collect payment from the receiver on request, itwill be the shippers responsibility to pay
to UPS the amount in question.
5.
Payment
5.1 The rates for carriage and other services are set out in the Guide and, unless paid before shipment, all charges must be paid within 7 days of receipt of invoice or within such other period as the shipper may have agreed in writing
with UPS. UPS may verify the actual and/or dimensional weight of packages and, if greater than the declared weight, invoice on such basis. Unless proved otherwise, an invoice shall be considered for this purpose to have been
received three business days following the date of invoice.
5.2 If UPS is required to pay any taxes, duties or levies on behalf of the shipper, receiver or some other party, and UPS is unable to recover such amount on request from the relevant person, that amount will be payable by the shipper
on demand. This also applies in cases where the receiver or, in the case of third party billing, the third party fails to pay any charges which they are due to pay.
5.3 Any sum payable to UPS which is overdue will bear interest at the rate specified on the invoice from the due date to the date UPS receives payment whether before or after judgment. In addition, UPS reserves the right to charge
a late payment administration fee up to a maximum of 40 (15 in Eire and Finland, DKK100 in Denmark, NOK 265 in Norway and SEK 50 in Sweden) per invoice.
5.4 If any sum is not paid by the shipper, receiver or some other party under these terms, UPS may hold any packages it is carrying until it receives payment in full or may sell such packages and use the proceeds to make good the
debt to it in accordance with applicable local law. Any unpaid balance will remain payable.
TERMS AND CONDITIONS
55
6.
Interruption of Service
If UPS is unable to start or continue with carriage of the shippers package for a reason beyond its control, UPS will not be in breach of its agreement with the shipper but will take all steps that are reasonably practicable in the
circumstances to commence or continue the carriage. Examples of events beyond UPS control are disruption to air or ground transportation due to bad weather, fire, flood, war, hostilities, civildisturbance, acts of government or
other authorities (including, without limitation, customs) and labour disputes or obligations affecting UPS or some other party.
7.
Money Back Guarantee

For certain services and destinations, UPS offers a money back guarantee on the shipping charges. Details of its applicability, terms and conditions and of the corresponding delivery and latest pick up time for the relevant service
and destination are as set out in the Guide and on the UPS website (www.ups.com), each as current at the time the goods are accepted for carriage, and can also be confirmed by contacting the shippers local UPS call centre.
Forthe avoidance of doubt, the liability of UPS under the money back guarantee is limited to the above and the guarantee does not otherwise constitute any form of undertaking or representation that the shipment will arrive by
anyparticular time.
8.
Collect on Delivery (COD)

For certain destinations as advised by the local UPS call centre, UPS offers a COD service on payment of an additional charge as set out in the Guide. If the shipper makes use of this service, subject to the provisions set out below
(including those relating to currency conversion) UPS will collect on behalf of the shipper the COD amount stated on the Waybill.
COD amounts must be specified on the Waybill in either EURO or, if different, the currency of the country of destination. Where any of the COD amounts specified on the Waybill, collected from the receiver and/or paid to the shipper
are in different currencies from each other, the conversion(s) will be made at such exchange rate(s) as UPS may reasonably determine.
UPS does not accept responsibility for any currency exchange risks.
8.1 Cash COD Where UPS is instructed on the Waybill in accordance with applicable UPS guidelines to accept cash only, UPS will collect only cash, in the currency of the country of destination. Where cash is collected, the maximum
amount collectible in that form on behalf of a shipper shall be the local currency equivalent of 5000 USD per receiver per day. Notwithstanding the foregoing, for COD shipments to receivers located in France, the maximum amount
collectible in cash on behalf of a shipper is 750 Euro per receiver per day. Further limitations may apply in certain countries from time to time; details of such limitations will be set out either in the Guide or at the UPS Website
(www.ups.com).
If the shipper specifies a COD amount that exceeds these limits, UPS will automatically be entitled to accept cheques for the whole or any part of that amount.
8.2 Cheque COD If the Waybill does not clearly (and in accordance with applicable UPS guidelines) instruct UPS to accept only cash, UPS may accept payment either in cash (subject to the restrictions in section 8.1) or by any
kind of cheque made out to the shipper that is recognized in the country of destination of the shipment. Where UPS accepts cheques the maximum amount collectible in any form shall not exceed the equivalent of 50.000USD
per package. Where UPS is permitted to accept a cheque, it may collect a cheque denominated in either EURO or, if different, the local currency of the country of destination.
8.3 Payment of Collected COD Amounts Where UPS collects cash, UPS will pay to the shipper an equivalent amount in the local currency of the country where the shipment was presented to UPS for transportation. UPS may make
such payments of COD amounts by either wire transfer to any bank account notified to UPS by the shipper or issuing a cheque in favour of the shipper.
Any cheques in favour of the shipper, issued either by UPS as set out above or by the receiver and collected by UPS pursuant to Section 8.2, may either be forwarded to the shipper by regular mail at the shippers risk or handed
over to the shipper or to any other person appearing to have authority to accept the cheque on the shippers behalf.
8.4 In the event of non-receipt by the shipper of COD amounts, the shipper must notify UPS in writing within 45 days of the date of delivery of the package concerned.
8.5 The shipper will indemnify UPS for all losses, expenses, and any claims made against UPS by the receiver or a third party, arising where UPS does not deliver a package because the receiver does not pay the COD amount in the
appropriate form or refuses to accept the package.
8.6 The liability of UPS in respect of the amount to be collected shall not exceed either the applicable maximum amount collectible under these terms or the COD amount indicated on the Waybill, whichever is the lesser.
Further,the COD amount shall not in any event exceed the value of the goods at their destination plus applicable carriage charges. For the avoidance of doubt, a COD amount does not constitute declaration of a value for the
purpose of paragraph 9.4 or otherwise and therefore shall not affect the liability of UPS for any loss, damage or delay to the goods themselves.
UPS does not accept any responsibility for any dishonest or fraudulent acts on behalf of the receiver including, but not limited to, presenting a fraudulent cheque or one which is later dishonoured, or for cheques incorrectly
completed by the receiver.
9.
Liability
9.1 Where the Warsaw or CMR Conventions or any national laws implementing or adopting these conventions apply (for convenience referred to as Convention Rules) or where (and to the extent that) other mandatory national law
applies, the liability of UPS is governed by and will be limited according to the applicable rules.
9.2 Where Convention Rules or other mandatory national laws do not apply, UPS will only be liable for failure to act with reasonable care and skill and its liability shall be exclusively governed by these terms and (save in the case
of personal injury or death) limited to proven damages not exceeding the greater of either:
(a) 60 per shipment in the case of goods presented in the UK to UPS for carriage ( 85 in Eire and Finland, DKK 635 in Denmark, NOK 655 in Norway, SEK 785 in Sweden); or
(b) 8.33 Special Drawing Rights (SDRs) per kilo of the goods affected,
unless a higher value has been declared by the shipper under paragraph 9.4 below. An SDR is a unit of account adopted by the International Monetary Fund and its current value is regularly published in major financial
newspapers. As at the date of publication of these terms 8.33 SDRs was equal to approximately 7.
9.3 If the claimant (or any person from whom he derives his right to claim) has caused or contributed to any loss, damage or delay to a shipment or package, any liability UPS may incur in respect thereof (limited as above) may be
reduced or extinguished in accordance with the law applicable to such contributory negligence.
9.4 Subject to the provisions of paragraph 9.5, the shipper may obtain the benefit of a greater limit of liability than UPS provides under paragraph 9.2 above or than may be provided by Convention Rules or other mandatory national law.
The shipper may do so by declaring a higher value on the Waybill and paying an additional charge as stated in the Guide. If the shipper declares a higher value for carriage and pays the applicable charge, then UPSs liability shall be
limited to proven damages not exceeding the sum so declared. The value of the goods concerned shall not in any event exceed the limits specified in paragraph 3.1(ii).
9.5 Save where Convention Rules or other mandatory national laws require otherwise, UPS does not accept responsibility for purely economic losses, such as the costs of any alternative means of transport, loss of profits, loss of business
opportunities or loss of revenue resulting from loss of use, arising from any loss of or damage or delay to a shipment or package, whether or not a value has been declared in respect of the relevant shipment under paragraph 9.4.
UPS shall not be liable for any damage to or loss of any packaging.
10. Delivery
UPS may deliver a shipment to the receiver named on the waybill or to any other person appearing to have authority to accept delivery of the shipment on the receivers behalf (such as persons at the same premises as the receiver
or neighbours of the receiver). UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information
concerned is obtained and stored in electronic form.
Save where Convention Rules or other mandatory national laws require otherwise, UPS accepts no responsibility in any circumstances to suspend carriage, redirect delivery (whether to a different receiver or address from that named
on the Waybill) or return a package to its shipper and, in the event that it should attempt but fail to do so, shall have no liability for any losses thereby occasioned.
11. Data Protection
The shipper agrees that UPS and other companies in the UPS group of companies worldwide, including companies in countries which may not have the same level of data protection as the country where the shipment is presented
to UPS for carriage, may use any data provided by the shipper to UPS for management analysis and monitoring, the purchase and supply of customer materials, administration of customer accounts and the advertising of services and
products provided by UPS companies. The shipper has certain rights under the law (exercisable by contacting UPS) to have access to, rectify, object to the use for direct marketing of, or delete personal data held by UPS about it.
13. Entire Agreement & Severability

It is the intention of UPS that all the terms of the contract between it and the shipper are contained in this document and in the Guide. If the shipper wishes to rely on any variation to these terms, it must ensure that that is recorded
in writing and signed by the shipper and on behalf of UPS before the shipment is accepted for carriage by UPS. If any part of these terms is not enforceable, this will not affect the enforceability of any other part.
14. Governing Law
These terms shall be governed by the laws of the country where the shipment is presented to UPS for carriage.
REV. 01/06
R E FE RE NC E
12. Claims Procedure

All claims against UPS must be notified in writing as soon as reasonably practicable and in any event within 14 days of receipt in the case of damage (including partial loss of a shipment), in the case of delay within 21 days of the
goods being placed at the disposal of the person entitled to delivery and in the case of loss within 60 days of the goods being consigned with UPS for carriage. In addition, UPS will have no liability in connection with any shipment
unless legal proceedings are brought and written notice of them is given to it within eight months after delivery of the goods concerned or, in the case of non-delivery, within eight months from the scheduled date for delivery.
This term shall not affect any rights the shipper may have under Convention Rules or other mandatory national laws.
56
Index
Additional Charges 23-34
Additional Handling 32
Address Correction 31
Art and Antiques 48
Authorised Return Service 27
Automated Package Labelling 39
Goods in Transit 34
Guarantee 50-51
Billing Analysis Tool 47

Bill Receiver 46
Billing Options 46-47
Book-Ins 30
Brokerage 33-34
Import Rates 17-22

Inbound Routing Form 17
Interest on Late Payment 32
Internet Shipping 1, 39
Interruption of Services 50-51
Irregular Shaped Packages 42
C.O.D 5, 26
Calculating Weight 42
CampusShip 25, 26, 39
Cashflow Services 5, 26
Claims 50-51
Collect on Delivery (C.O.D.) 5, 26
Commercial Invoice 37
Currency Conversion Rate 32
Customs Clearance 33-34
Dangerous Goods 49
Declared Value 30
Delivery Times:
by 8.00 am/9.00 am 4
by 10.30 am/12 noon 4
during the business day 4-5
Dimensional Weight 42
Disbursement Fee 33
Electronic Return Label (ERL) 27
Exchange Collect 5, 26
Expedited Service 5
Export Documentation 35-37
Export Rates 11-16
Express Box 41
Express Envelope 41
Express NA1 Service 4, 6
Express Pak 41
Express Plus Service 4
Express Saver Service 4
Express Service 4
Express Tube 41
Extended Area
Collection/Delivery 31
Extended Areas
Please see www.ups.com
Firearms 48
Free Circulation in the EU 30, 33-36
Free Packaging 41
Freight Collect (Bill Receiver) 46
Fuel Surcharges 31
Furs and Animal Skins 48
Hazardous or
DangerousMaterials 49
Heavy Packages 44
Jewellery 49
Labelling Packages 42-44
Late Payment 32
Length 40, 42, 49
Liability 50-51
Liability Premiums (Higher) 30
Mail Logic 5, 29
MBE 38, 48
Money-Back Guarantee 50-51
Multiple Package Shipments 43
NA1 Delivery 4, 6
Next-Day Delivery 4
Online Shipping Solutions 1, 39
Online Tools 24-25, 39
Online Tracking 24
Online WorldShip 39
Optional UPS Services 23-32
P.O.D. 24
Packaging 38-44
Pallets 49
Personal Effects 48
Plant and Seeds 48
Post Clearance 34
Preparing the Shipment 38-44
Print Return Label Service 27
Prints and Posts Return Label 26
Prohibited Articles 48-49
Proof of Delivery (P.O.D) 24
Quantum View 24-25
Quantum View Data 25
Quantum View Manage 25
Quantum View Notify 24
Rate Tables:
Receiving 17-22
Sending 11-16
Receiver or Third Party
Refuses to Pay 31
Receiving Packages:
Determine the Zone 8-10
Determine the Rate 17-22
Reference Number Tracking 25
Required Signature 30
Residential Deliveries 31
Return Labels 26-27
Return on the Web 27
Return Services 5, 26 -27
Returns Plus 26
Saturday Delivery 30
Scheduled Delivery 4
Sending Packages:
Determine the Zone 8-10
Determine the Rate 11-16
Prepare the Shipment 38-44
Service Options 3-5, 23-34
Service Restrictions 48-49
Services to the USA 4, 6
Shipment Notification 24
Shipment Tracking 24-25
Shipping Documentation:
Outside the EU 35-37
Within the EU 35-37
Signature Tracking 25
Single Package Shipments 42
Size 40, 42, 49
SMS Tracking 24
Special Billing Options 30
Special Collections 30
Standard Service 5
Supply Chain Solutions 28
Surcharges 23-34
Tariffs:
Receiving 17-22
Sending 11-16
Terms and Conditions 52-53
Time Saving Tips 3, 11, 17, 23, 24,
37, 38, 42, 43
Times of Delivery:
by 8.00 am/9.00 am 4
by 10.30 am/12.00 noon 4
during the business day 4-5
Tracking Label 43
Tracking Your Shipment 24-25
TradeAbility 29
Trade Direct 5, 29
Unaccompanied Baggage 48
Undeliverable Shipments 32
UPS Authorised Return Service 27
UPS Brokerage Service 33-34
UPS CampusShip 25, 26, 39
UPS Cashflow Services 5, 26
UPS E-mail Ship Notification 24
UPS Exchange Collect 5, 26
UPS Express NA1 4, 6
UPS Internet Shipping 1, 39
UPS OnLine Tracking Tool 24
UPS Packaging 41
UPS Return Labels 26-27
UPS Return Service 5, 26 -27
UPS Services 3-5, 23-34
UPS Signature Tracking 25
UPS Supply Chain Solutions 28
UPS TradeAbility 29
UPS Trade Direct
UPS Trade Direct Air 29
UPS Trade Direct Ocean 29
UPS Waybill 39
UPS World Ease 5, 29
Value of Shipment 30
Volumetric Weight Calculation 42
Waybill 39
Web Returns 27
Weight 42
World Ease 5, 29
WorldShip 39
Worldwide Consolidated Clearance
Please see World Ease
Zone Tables 8-10
57
Notes
R E FE R E NC E
58
Notes

ST 2007 - v08 Final

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SERVICE AND TARIFF GUIDE 2007

4 Additional services and charges

2 Rates for sending shipments

3 Rates for receiving shipments

5 Labelling and packaging guidelines

6 UPS reference information, including Terms and

www.ups.com Online shipping at your fingertips

Tracking Track all your shipments at www.ups.com

UPS service options

* Restrictions apply. Money-back guarantee will

Section 1: UPS services and service availability

Time saving tip

Core UPS service options

Some service limitations apply

Money Back Guarantee

UPS Express Plus

Most business areas in Europe by

Available for imports to major UK

Over 70% of all business addresses

UPS Express Saver

Virtually all business areas in the EU,

Available for imports to virtually

Dependable delivery across Europe in 1 to

Balance speed with economy.

Available for imports from Europe

Dependable delivery to and from major

For easy reference to UPS Standard service

For easy reference to UPS Expedited

Check that you are located in an

This is a worldwide service

Available for imports tomany UK

For services to North America such

When shipping within the UK, the

Available for imports from major

SERV ICE AV AI LABI LI TY

Customers shipping to North America

UPS offers a comprehensive range

If your business is in a location

When do you want your shipment to arrive in the USA?

All our services to the USA can be

With UPS Express (NA1),

Destination area in the USA

Next business day

60% of USA businesses by 8.00/8.30am

UPS Express Plus

Next business day

75% of USA businesses by 10.30am

UPS Express (NA1)

Next business day

New York City/New Jersey business areas

Two business days

75% of USA businesses by 10.30am

Four business days

During the day

To check the latest position in relation to

* Restrictions apply. Money-back guarantee

SERV ICE AV AI LABI LI TY

UK postal codes that can access the early collection services

Please find your postal code in the

Call cut-off time Collection cut-off time

Call cut-off time Collection cut-off time

KT23-KT24, LS1-LS12, LS27

M1-M8, M17, M90