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SAP QM

Quality Management
Quality Management Module deals with all
traditional functions of quality in an organization.

The integration of the QM application component

in the SAP system allows quality management


tasks to be combined with those in other
applications (such as materials management,
production, sales and distribution and cost
accounting).

Features
The QM application component supports tasks associated with quality planning, quality

inspection and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.
The following components are available in QM:

Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and sampling procedures).

Inspection planning (inspection plans, reference operation sets, material specifications).

QM in procurement.

QM in sales and distribution

Inspection lot processing (inspection lot creation and inspection lot completion)

Results recording

Defects recording

Sample management

Quality Information System

Dynamic modification of the inspection scope

Quality certificates

Quality notifications

Test equipment management

Quality Inspection Process


Delivery

Inspection Plan / Routing

Production Order

Material

Material

Vendor

Quantity

Quantity

Inspection instructions
Sample Drawing Instructions

Inspection Lot Creation

Sample Procedures

Inspection Execution

Catalogs
Result Recording Record
Defects

Measured Values

ok

Not ok
Usage decision

Quality Posting if necessary


Create Q Notification Quantity Posting if
necessary

Quality Planning
Quality planning enables you to manage basic data for quality, inspection planning and material
specifications.

The integration of the Quality planning component in the SAP system allows
quality planning tasks to be combined with those of other components such
as materials management, batch management, inventory management,

variant configuration and cost accounting.

Quality inspection covers the following functions:

Master data management (material master, catalogs, selected sets, master inspection characteristics,
class characteristics, inspection methods, sampling procedures, sampling schemes, dynamic modification
rules, sample-drawing procedures, QM work centers).

Inspection planning (inspection plans, reference operation sets, material specifications).

Quality Inspection
This functional capability is used to constantly check the quality of the companys products. Therefore

the inspection plans and characteristics are used. The inspection process mainly consists of the
following four steps:

Inspection can be triggered at a number of inspection origins:

Inspection lot creation: in SAP QM, all quality inspections are based on inspection lots. These can be
triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods issue of a
component, at a certain operation during production, etc.). The lots contain specific information about
the inspection size (e.g. based on the sampling procedure), inspection characteristics and methods from
the inspection plan or material specification, etc.

Results Recording: After inspecting the products, the quantitative (e.g. width/height of a product)
and/or qualitative (e.g. color of the product) results of the predefined characteristics can be directly
recorded in the inspection lot.

Defects recording: Defects can be recorded additional to the results recording. These defects are also
referenced to an inspection lot and contain information about any attribute of a
material/product/process that deviates from the defined characteristics. The defect recording can be
based on standardized codes that can be taken from the predefined inspection catalogs.

Inspection lot completion: A completion of the inspection lot is necessary after results recording to
finally decide about the usage of a material. Depending on the usage decision, stock postings are
performed (e.g. to unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also influences
the quality level and the quality score of a material or inspection lot

Inspection Lot Creation


In the Quality Management (QM) component, process
quality inspections on the basis of Inspection lots. If you
want to inspect a specific quantity of a material or a piece
of equipment, an inspection lot must be created in the
system.

We can create the inspection lots automatically or manually


and how you use the inspection lots to process different types
of inspections.
Once an inspection lot has been created, you can inspect
the goods, record the inspection results or defects, and
complete the inspection with a usage decision.

Quality
Notifications
Quality notifications are used to process and document quality
related problems within a standardized process. Quality notifications
consist of basic header data such as material, reference documents,
batch numbers, etc. and detailed information about the
problem/deviation.

Additionally to that, tasks and activities can be


tracked to support an internal CAPA (Corrective and
Preventive Actions) process.

Notifications can e.g. be used for:

complaint against a vendor

internal problems (material error, etc.)

complaint from a customer

Quality Certificates
Quality certificates document the following of certain quality requirements. They
are mostly used during the collaboration with suppliers or subcontractors
(incoming certificates) to document the quality standards of incoming goods or
when acting as a supplier, to document the companys quality standards
themselves (outgoing certificates).
Quality certificates can guarantee:

the following of certain manufacturing / quality processes

the execution of predefined inspections. These can be either defined by norms


(e.g. GMP: Good Manufacturing Processes), law, customers, ...

defect-free inspection results for a delivery, assigned to the quality certificate

SAP Reports

Reports are collection of records that are helpful


for arriving at important decisions.

Reports can be filtered based on requirements


parameters. For e.g., TCode MM60 we can filter
based on Material ans Plant or Plant or Material or
it can even be a blind filter.

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