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Airline
FlightNo
ArrDep
Time
ACType
Seats
Pax
Trf
Destination
Flight
Type
KL
(KLM)
861
07:40
B738
122
84
31
BCN
(Barcelona)
Europe
KL
(KLM)
263
08:00
B737
164
107
52
LHR
(London
Heathrow)
Europe
KL
(KLM)
67
08:20
B772
318
96
194
NRT
(Tokyo)
Intercont
KL
(KLM)
55
08:40
A333
292
75
192
ATL
(Atlanta)
Intercont
KL
(KLM)
317
09:00
B737
122
62
46
CDG
(Paris)
Europe
KL
(KLM)
43
09:20
A332
243
122
94
JFK
(New York)
Intercont
Please note that the column Pax contains the number of origin passengers (thus
excluding transfer passengers) and the column Trf contains the number of transfer
passengers.
Before you can calculate the required size for the departure hall and the number of checkin desks, you have to calculate the peak hour number that is generated by these flights.
Use the sliding window method (as described in the lecture) and apply the following arrival
pattern for the different flights:
25%
20%
Domestic
15%
Europe
Intercont
10%
Charter
5%
0:00
0:10
0:20
0:30
0:40
0:50
1:00
1:10
1:20
1:30
1:40
1:50
2:00
2:10
2:20
2:30
0%
September 2015
AE3502 Landside
A LOS
60
2
Assumption: 50% of pax during peak hour arrive within first 20 minutes
u l v k
A LOS PH _ Dep
60
Rate of long-haul (intercontinental) passengers [l] and average occupancy time [u]
PH _ Dep 50% t
20 min W
Assume the check in desks are only used by non-transfer passengers and the passport
desks are only used by intercontinental flights.
Level of Service Standard
Activity
Situation
2,7m2
2,3m2
1,9m2
1,5m2
1,0m2
break
Check-In queues
1,8m2
1,6m2
1,4m2
1,2m2
1,0m2
break
1,4m
break
2,0m
break
1,2m
1,8m
1,0m
1,6m
0,8m
1,4m
0,6m
1,2m
0.5
20 minutes
September 2015
AE3502 Landside
Average check in time per passenger:
3 minutes
2 minutes
Questions to answer
1.1 What is the peak hour for the check-in facilities generated by the flights? Apply the
method for common check-in.
1.2 What is the number of passengers for the check-in desk during this peak hour?
1.3 How large does the departure hall need to be to handle the flights?
1.4 How many check-in counters are needed to handle the flights?
1.5 How many passport desks are needed to handle the flights?
1.6 How large does the (shared) departure lounge have to be?
1.7 Assume the airport has 10 check-in desks. If all check-in desks would be used as
common-check-ins with average processing time of 2 minutes, what would be the
theoretical reachable peak hour capacity at the check-in?
Finish your assignment before the start of the next lecture. Create a single PDF and
upload it to blackboard.
In case you have questions you can contact me via Email: P.C.Roling@tudelft.nl.
September 2015