ManagingChangeWhileMaintainingStability

12Manage is an e-learning community for management. Its website is an "online encyclopedia on

management models, concepts and terms." The website provides concise summaries of numerous
management theories, models, methods and concepts, including many that have been covered in this
textbook. The website provides content on 12 management disciplines: Change & Organization,
Communication & Skills, Decision-making & Valuation, Ethics & Responsibility, Finance & Investing,
Human Resources, Knowledge & Intangibles, Leadership, Marketing, Program & Project Management,
Strategy and Supply Chain & Quality. This final chapter described the change management process and
summarized key theories and concepts from change management research. However, there have been
numerous articles and books written about change management and obviously this chapter did not cover
every theory and concept due to space constraints. The 12Manage website provides a comprehensive
listing of change management topics that can supplement the information in the textbook. The purpose of
this exercise is for you to learn more about other perspectives on change management. Go to the
12Manage website at www.12manage.com and explore articles under the"Change & Organization"
section. Read as many that interest you, but be sure to read the articles "Change Approaches"
and"Change Phases" by Kotter, "Force Field Analysis" by Lewin and the "Kaizen"article.

Based on what you read on this website and in the textbook, answer the questions below.

Write a 2 page double spaced paper that answers the following questions:
Why is it difficult to enact change in organizations? Summarize the Kaizen philosophy and the 5-S
Framework. Discuss how conducting a force-field analysis can help managers to create organizational
change. Based on what you have learned in this course, how will you be able to more effectively manage
the "people" component during a change management initiative at your organization?".

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