A330etops MM PDF

Extended Operations (ETOPS)
Maintenance Manual
MAS A330 ETOPS MAINTENANCE MANUAL
INTENTIONALLY LEFT BLANK
COPYRIGHT INFORMATION
MALAYSIA AIRLINES SYSTEM BHD PROPREITARY, CONFIDENTIAL

This document includes proprietary information owned by Malaysia Airlines System Bhd
and/or one or more third parties.
For more information, contact:
Senior Manager Technical Services
Technical Services Department
3rd Floor, Hangar 03
Complex A
Malaysia Airlines System
47200 SUBANG
MALAYSIA
DOCUMENT REFERENCE NO
EMM-330
INITIAL ISSUE DATE

REVISED ISSUE DATE
:
:
ISSUE 1 REV 0, 1 JULY 1995

ISSUE 6 REV 2, 15 AUGUST 2011
PUBLISHED BY MALAYSIA AIRLINES SYSTEM BERHAD
All rights reserved. No parts of this work may be reproduced in any form or by any means graphic, electronic, or
mechanical, including photocopying, recording, taping, or information storage and retrieval systems without the
written permission of Malaysia Airlines System Bhd.
TRANSMITTAL LETTER
Part 1
TRANSMITTAL LETTER
15 August 2011
Page 1-1
1.
TRANSMITTAL LETTER
1.1
PURPOSE
TRANSMITTAL LETTER
To ensure the A330 ETOPS Maintenance Manual holders get the reasons and
amendment instructions of this distribution.
1.2
SCOPE
Affects all Manual holders
1.3
POLICY
To: All holders of this document ref. EMM-330
Attached is the Airbus 330 ETOPS Maintenance Manual. The Manual furnished either as
a printed manual or digital product.
The List of Effective Pages identified by Part, Description, Page Number, and Revision
Date provides a complete list of Manual contents.
This table defines all the transmittal letters issued:
ISSUE
REV
15 August 2011
DATE
DESCRIPTION
15 Aug 2011
Update on Revision Record. Insert latest revision

Update on List of Effective Pages. Insert latest
revision date.
Update on ETOPS Approved Aircraft in Fleet. Add
A330-223F aircraft with PW4170 engine effectivity.
Revise AFM ETOPS type design approval reference.
Revise ETOPS Operational Approval reference.
01 Apr 2011
Update on Revision Record. Insert latest revision

Update on List of Effective Pages. Insert latest
revision date.
Delete aircrafts registrations list from Distribution List.
Insert a statement for aircrafts registrations list
reference.
Delete effective aircrafts registrations list from
Effective Aircraft. Insert a statement for effective
aircrafts list reference.
Update on the ETOPS manual reference to MMOE
Update on ETOPS Approved Aircraft in Fleet. Add
A330-323 aircraft with PW4170 engine effectivity.
Revise AFM ETOPS type design approval reference.
Revise ETOPS Operational Approval reference.
Delete ETOPS Aircraft Identification table. Insert a
statement for aircrafts identification reference.
Page 1-2
ISSUE
REV
TRANSMITTAL LETTER
DATE
DESCRIPTION
01 Aug 2010
Complete reissue of ETOPS manual.

Updates on changes in organization
Update on Distribution List
Update on Regulatory guidance document reference
Revise on ETOPS approved aircraft
Update on ETOPS routes
Update on ETOPS Significant Systems
10
08 Jun 2006
Updating the Distribution List.
08 Sep 2005
Corrects typographical errors on page 4-1, 4-2, 6-1,

6-2, 14-1
16 May 2005
Incorporates items arising from updated Operations

Specification.
MDCA approvals for additional routes.
17 Aug 2004
Incorporates items arising from:

A330 FCOM Special Operations Section 2.04.40,
replaced by Flight Ops Special Operations Manual.
Additional A330-200 aircraft into ETOPS program.
Up-date Distribution List.
24 Apr 2004

Integrating leased A330-300 and A330-200 aircraft
into ETOPS program.
MDCA approvals for additional routes.
NCRs date 28 April 2003 from MDCA ETOPS audit
and NCRs dated 05 April 2004 from MAS QA audit.
Corrects typographical error on Page 20-1
01 May 2003
Incorporates items arising from changes to Technical

Log and Deferred Defect Log Instructions For Use.
Corrects typographical errors
01 May 2002
Incorporates items arising from MDCA audit on 04

February 2002.
01 Jan 2002
Corrects typographical error on Page 6-1
15 Oct 2001
Adds items arising from:

JAR 145 AMC 145.65(b) Para 4 Maintenance of
Critical Systems. Changes made to Pages 24-1 and
31-1.
15 Aug 2001
Incorporates solutions for:

MAS QA Audit NCRs
Maintenance action complexities
Incomplete work processes
Errors from organizational changes
15 August 2011
Page 1-3
ISSUE
REV
TRANSMITTAL LETTER
DATE
DESCRIPTION
01 Jun 2001

MDCA audits
MAS QA audits
Route approvals
Lessons learnt
24 Dec 1999
Incorporate recommendation from Technical Inquiry

TI/99-01
01 Jun 1999
Complete reissue
15 August 2011
Page 1-4
REVISION RECORD
Part 2
REVISION RECORD
15 August 2011
Page 2- 1
2.
REVISION RECORD
REVISION RECORD
ATTENTION
This instruction applies only to the printed manual. Enter the revision number in numerical
order, together with the revision date, the date filed and the initials of the person filing.
REVISION
FILED
NO.
DATE
ISSUE 6 REV 0
01 AUG 2010
ISSUE 6 REV 1
01 APR 2011
ISSUE 6 REV 2
15 AUG 2011
15 August 2011
DATE
INITIALS
Page 2- 2
LIST OF EFFECTIVE PAGES
Part 3
15 August 2011
Page 3- 1
3.
PART
DESCRIPTION
PAGE NO.
REVISION
DATE
TITLE
COPYRIGHT INFORMATION
1
TRANSMITTAL LETTER
Page 1-1
15 Aug 2011
TRANSMITTAL LETTER
Page 1-2
15 Aug 2011
TRANSMITTAL LETTER
Page 1-3
15 Aug 2011
TRANSMITTAL LETTER
Page 1-4
15 Aug 2011
REVISION RECORD
Page 2-1
15 Aug 2011
REVISION RECORD
Page 2-2
15 Aug 2011
Page 3-1
15 Aug 2011
Page 3-2
15 Aug 2011
Page 3-3
01 Aug 2010
Page 3-4
01 Aug 2010
DISTRIBUTION LIST
Page 4-1
15 Aug 2011
DISTRIBUTION LIST
Page 4-2
15 Aug 2011
MANUAL DISTRIBUTION
Page 5-1
01 Aug 2010
MANUAL DISTRIBUTION
Page 5-2
01 Aug 2010
TABLE OF CONTENTS
Page 6-1
01 Aug 2010
TABLE OF CONTENTS
Page 6-2
01 Aug 2010
TABLE OF CONTENTS
Page 6-3
01 Aug 2010
TABLE OF CONTENTS
Page 6-4
01 Aug 2010
TABLE OF CONTENTS
Page 6-5
01 Aug 2010
Page 6-6
01 Aug 2010
EFFECTIVE AIRCRAFT
Page 7-1
01 Apr 2011
EFFECTIVE AIRCRAFT
Page 7-2
01 Apr 2011
ABBREVIATIONS
Page 8-1
01 Aug 2010
ABBREVIATIONS
Page 8-2
01 Aug 2010
ABBREVIATIONS
Page 8-3
01 Aug 2010
ABBREVIATIONS
Page 8-4
01 Aug 2010
A330 ETOPS MAINTENANCE MANUAL
Page 9-1
01 Apr 2011
Page 9-2
01 Apr 2011
10
REGULATORY COMPLIANCE
Page 10-1
01 Aug 2010
10
Page 10-2
01 Aug 2010
15 August 2011
Page 3- 2
PART
DESCRIPTION
PAGE NO.
REVISION
DATE
11
RESPONSIBLE INDIVIDUALS
Page 11-1
01 Aug 2010
11
Page 11-2
01 Aug 2010
12
ORGANIZATIONAL FUNCTIONS
Page 12-1
01 Aug 2010
12
Page 12-2
01 Aug 2010
13
ETOPS APPROVED AIRCRAFT IN FLEET
Page 13-1
15 Aug 2011
13
Page 13-2
15 Aug 2011
14
ETOPS ROUTE
Page 14-1
01 Aug 2010
14
ETOPS ROUTE
Page 14-2
01 Aug 2010
15
ETOPS CONFIGURATION CONTROL
Page 15-1
01 Aug 2010
15
Page 15-2
01 Aug 2010
15
Page 15-3
01 Aug 2010
15
Page 15-4
01 Aug 2010
16
MINIMUM EQUIPMENT LIST
Page 16-1
01 Aug 2010
16
Page 16-2
01 Aug 2010
16
Page 16-3
01 Aug 2010
16
Page 16-4
01 Aug 2010
17
ETOPS SIGNIFICANT SYSTEMS
Page 17-1
01 Aug 2010
17
Page 17-2
01 Aug 2010
17
Page 17-3
01 Aug 2010
17
Page 17-4
01 Aug 2010
17
Page 17-5
01 Aug 2010
17
Page 17-6
01 Aug 2010
18
ETOPS RELIABILITY PROGRAM
Page 18-1
01 Aug 2010
18
Page 18-2
01 Aug 2010
18
Page 18-3
01 Aug 2010
18
Page 18-4
01 Aug 2010
19
PROPULSION SYSTEM MONITORING PROGRAM
Page 19-1
01 Aug 2010
19
Page 19-2
01 Aug 2010
19
Page 19-3
01 Aug 2010
19
Page 19-4
01 Aug 2010
20
OIL CONSUMPTION MONITORING PROGRAM
Page 20-1
01 Aug 2010
20
Page 20-2
01 Aug 2010
21
ENGINE CONDITION MONITORING PROGRAM
Page 21-1
01 Aug 2010
21
Page 21-2
01 Aug 2010
15 August 2011
Page 3- 3
PART
DESCRIPTION
PAGE NO.
REVISION
DATE
22
RESOLUTION OF AIRCRAFT DISCREPANCIES
Page 22-1
01 Aug 2010
22
Page 22-2
01 Aug 2010
22
Page 22-3
01 Aug 2010
22
Page 22-4
01 Aug 2010
23
IDENTICAL MAINTENANCE OF MULTIPLE SIMILAR

SYSTEM
Page 23-1
01 Aug 2010
23

SYSTEM
Page 23-2
01 Aug 2010
23

SYSTEM
Page 23-3
01 Aug 2010
23
Page 23-4
01 Aug 2010
24
CENTRALISED MAINTENANCE CONTROL
Page 24-1
01 Aug 2010
24
Page 24-2
01 Aug 2010
25
ETOPS CERTIFICATION SIGNATORIES
Page 25-1
01 Aug 2010
25
Page 25-2
01 Aug 2010
26
SUB-CONTRACTED MAINTENANCE
Page 26-1
01 Aug 2010
26
Page 26-2
01 Aug 2010
27
ETOPS SUPPLEMENT MAINTENANCE PROGRAM
Page 27-1
01 Aug 2010
27
Page 27-2
01 Aug 2010
27
Page 27-3
01 Aug 2010
27
Page 27-4
01 Aug 2010
28
ETOPS TRAINING
Page 28-1
01 Aug 2010
28
ETOPS TRAINING
Page 28-2
01 Aug 2010
29
COMMUNICATION FOCAL POINTS
Page 29-1
01 Aug 2010
29
Page 29-2
01 Aug 2010
30
MAINTENANCE ACTION QUICK REFERENCE
Page 30-1
01 Aug 2010
30
Page 30-2
01 Aug 2010
30
Page 30-3
01 Aug 2010
Department of Civil Aviation Malaysia Approval
Signature
15 August 2011
Date
Stamp
Page 3- 4
DISTRIBUTION LIST
Part 4
DISTRIBUTION LIST
15 August 2011
Page 4- 1
4.
DISTRIBUTION LIST
DISTRIBUTION LIST
Master
Director of Airworthiness, Airworthiness Sector, Department of Civil Aviation, Malaysia
Onboard on all approved A330-300, -200, -323 and -223F ETOPS aircrafts per the latest
Department of Civil Aviation Malaysia OPERATIONS SPECIFICATIONS (AOC 08)
Reliability Superintendent
Senior Technical Services Engineer (Operations Engineering)
Senior Technical Services Engineer (Power Plant)
Senior Manager Quality Assurance
Deputy Quality Assurance Manager (Aircraft Operations)
Quality Assurance Superintendent (Audit & Procedures)
Line Stations Superintendent
Maintenance Controller (Technical)
Maintenance Controller (Operations)
Aircraft Servicing Unit (Main Terminal Building), Kuala Lumpur International Airport
Aircraft Servicing Unit (Satellite Building)
Engineering Training Library
A330 Hangar Maintenance, Kuala Lumpur International Airport
A330 Hangar Maintenance, Subang
General Manager Flight Operations (QTT)
Flight Operations Manager
Operations Despatch Centre
All A330 Stations
15 August 2011
Page 4- 2
MANUAL DISTRIBUTION
Part 5
MANUAL DISTRIBUTION
1 August 2010
Page 5- 1
5.
MANUAL DISTRIBUTION
5.1
PURPOSE
MANUAL DISTRIBUTION
To ensure the A330 ETOPS Maintenance Manual is correctly distributed to persons

listed in the Distribution List.
5.2
SCOPE
Applies to Technical Services Department
5.3
POLICY
The Distribution List is based on the criteria of persons responsible for program
formulation, approval, ownership, administration and compliance.
5.4
PROCEDURE
RS
Send Manual pages to TPA
TPA
Produce copies and distribute per Distribution List
1 August 2010
Page 5- 2
TABLE OF CONTENTS
Part 6
TABLE OF CONTENTS
1 August 2010
Page 6- 1
6.
TABLE OF CONTENTS
TABLE OF CONTENTS
Part 1
TRANSMITTAL LETTER
1-1
1.1
PURPOSE ....
1-2
1.2
SCOPE .....
1-2
1.3
POLICY .
1-2
Part 2
REVISION RECORD
2-1
Part 3
3-1
Part 4
DISTRIBUTION LIST
4-1
Part 5
MANUAL DISTRIBUTION
5-1
Part 6
TABLE OF CONTENTS
6-1
Part 7
EFFECTIVE AIRCRAFTS
7-1
Part 8
ABBREVIATIONS
8-1
8.1
PURPOSE ....
8-2
8.2
DEFINITION .
8-2
Part 9
Part 10
Part 11
Part 12
9-1
9.1
PURPOSE ...
9-2
9.2
SCOPE ....
9-2
9.3
DEFINITION
9-2
9.4
POLICY
9-2
9.5
REVISION PROCEDURE..
9-2
10-1
10.1 PURPOSE ..
10-2
10.2 SCOPE ....
10-2
10.3 POLICY
10-2
11-1
11.1 PURPOSE ..
11-2
11.2 SCOPE ....
11-2
11.3 POLICY
11-2
12-1
12.1 PURPOSE ..
12-2
12.2 SCOPE ....
12-2
12.3 POLICY
12-2
1 August 2010
Page 6- 2
Part 13
Part 14
Part 15
Part 16
Part 17
TABLE OF CONTENTS
13-1
13.1 PURPOSE ..
13-2
13.2 SCOPE ....
13-2
13.3 POLICY
13-2
13.4 ETOPS AIRCRAFT IDENTIFICATION
13-2
ETOPS ROUTES
14-1
14.1 PURPOSE ...
14-2
14.2 SCOPE ....
14-2
14.3 DEFINITION
14-2
14.4 POLICY
14-2
15-1
15.1 PURPOSE ...
15-2
15.2 SCOPE ....
15-2
15.3 DEFINITION
15-2
15.4 POLICY
15-2
15.4.1 Service Bulletins, Maintenance Program, MEL and FCOM
15-2
15.4.2 Parts Control ...
15-2
15.5 PROCEDURE..
15-3
16-1
16.1 PURPOSE ...
16-2
16.2 SCOPE ....
16-2
16.3 DEFINITION
16-2
16.4 POLICY
16-2
16.5 PROCEDURE..
16-2
17-1
17.1 PURPOSE ...
17-2
17.2 SCOPE ....
17-2
17.3 DEFINITION
17-2
17.4 POLICY
17-2
17.4.1 ETOPS Significant System Criteria .
17-2
17.4.2 ETOPS Significant System List ...
17-2
17.5 PROCEDURE..
17-5
1 August 2010
Page 6- 3
Part 18
Part 19
Part 20
Part 21
Part 22
TABLE OF CONTENTS
18-1
18.1 PURPOSE ...
18-2
18.2 SCOPE ....
18-2
18.3 DEFINITION
18-2
18.4 POLICY
18-2
18.5 PROCEDURE..
18-3
19-1
19.1 PURPOSE ...
19-2
19.2 SCOPE ....
19-2
19.3 DEFINITION
19-2
19.4 POLICY
19-2
19.5 PROCEDURE..
19-2
20-1
20.1 PURPOSE ...
20-2
20.2 SCOPE ....
20-2
20.3 DEFINITION
20-2
20.4 POLICY
20-2
20.5 PROCEDURE..
20-2
21-1
21.1 PURPOSE ...
21-2
21.2 SCOPE ....
21-2
21.3 DEFINITION
21-2
21.4 POLICY
21-2
21.5 PROCEDURE..
21-2
22-1
22.1 PURPOSE ...
22-2
22.2 SCOPE ....
22-2
22.3 POLICY
22-2
22.3.1 Verification Action ..
22-2
22.3.2 Verification Flight ....
22-3
22.4 PROCEDURE..
22-3
1 August 2010
Page 6- 4
Part 23
Part 24
Part 25
Part 26
Part 27
Part 28
Part 29
Part 30
TABLE OF CONTENTS
IDENTICAL MAINTENANCE OF MULTIPLE, SIMILAR SYSTEM
23-1
23.1 PURPOSE ...
23-2
23.2 SCOPE ....
23-2
23.3 DEFINITION
23-2
23.4 POLICY
23-2
23.5 PROCEDURE..
23-3
24-1
24.1 PURPOSE ...
24-2
24.2 SCOPE ....
24-2
24.3 POLICY
24-2
25-1
25.1 PURPOSE ...
25-2
25.2 SCOPE ....
25-2
25.3 POLICY
25-2
25.4 PROCEDURE..
25-2
26-1
26.1 PURPOSE ...
26-2
26.2 SCOPE ....
26-2
26.3 POLICY
26-2
26.4 PROCEDURE..
26-2
ETOPS SUPPLEMENTARY MAINTENANCE PROGRAM
27-1
27.1 PURPOSE ...
27-2
27.2 SCOPE ....
27-2
27.3 DEFINITION
27-2
27.4 POLICY
27-2
27.5 PROCEDURE..
27-3
ETOPS TRAINING
28-1
28.1 PURPOSE ...
28-2
28.2 SCOPE ....
28-2
28.3 POLICY
28-2
COMMUNICATION FOCAL POINT
29-1
29.1 PURPOSE ...
29-2
29.2 SCOPE ....
29-2
29.3 POLICY
29-2
30-1
1 August 2010
Page 6- 5
TABLE OF CONTENTS
1 August 2010
Page 6- 6
EFFECTIVE AIRCRAFT
Part 7
EFFECTIVE AIRCRAFT
1 April 2011
Page 7- 1
7.
EFFECTIVE AIRCRAFT
EFFECTIVE AIRCRAFT
This manual is applicable to all approved ETOPS aircrafts as listed in the latest Department of
Civil Aviation Malaysia OPERATIONS SPECIFICATIONS (AOC 08)
1 April 2011
Page 7- 2
ABBREVIATIONS
Part 8
ABBREVIATIONS
1 August 2010
Page 8- 1
8.
ABBREVIATIONS
8.1
PURPOSE
ABBREVIATIONS
To detail the full nomenclature of the abbreviations used in the A330 ETOPS
Maintenance Manual
8.2
DEFINITION
A/C
Aircraft
ACARS
Airline Communications Addressing and Reporting System
ACMS
Aircraft Condition Monitoring System
ADF
Automatic Direction Finder
ADIRS
Air Data Inertial Reference System
ADM
Air Data Module
AFM
Aircraft Flight Manual
AGM
Assistant General Manager
AGMFO (QTT)
Assistant General Manager (Quality Technical and Training)
AMC
Acceptable Means of Compliance
AMM
Aircraft Maintenance Manual
AOC
Aircraft Operator Certificate
APU
Auxiliary Power Unit
ATB
Air Turn Back
ATO
Aborted Take Off
BITE
Built-In Test Equipment
CDL
Configuration Deviation List
CMP
Configuration Maintenance and Procedure
CSM/G
Constant Speed Motor/Generator
CSN
Cycles Since New
DMC
Display Management Computer
EASA
European Aviation Safety Agency
ECM
Engine Condition Monitoring
ECU
Engine Control Unit
EDP
Engine Driven Pump
EMM
ETOPS Maintenance Manual
ETOPS
Extended Range Twin Engine Operations
FCC
Flight Control Centre
FCDC
Flight Control Data Concentrator
FCMC
Fuel Control and Monitoring Computer
FCOM
Flight Crew Operating Manual
1 August 2010
Page 8- 2
ABBREVIATIONS
FCPC
Flight Control Primary Unit
FCSC
Flight Control Secondary Unit
FCU
Flight Control Unit
FM
Flight Management
FMGEC
Flight Management, Guidance & Envelope Computer
FWC
Flight Warning Computer
GCU
Generator Control Unit
GMFO (QTT)
General Manager (Quality Technical and Training)
HF
High Frequency
HPV
High Pressure Valve
IDG
Integrated Drive Generator
IFSD
In-Flight Shutdown
IPC
Illustrated Parts Catalogue
JAR
Joint Airworthiness Requirement
LAE
Licensed Aircraft Engineer
LEP
List of Effective Pages
MAS
Malaysia Airline System Berhad
MC (O)
Maintenance Control (Operations)
MC (T)
Maintenance Control (Technical)
MCC
Maintenance Control Centre
MDCA
Department of Civil Aviation, Malaysia
MEL
Minimum Equipment List
MMEL
Master Minimum Equipment List
MMOE
Maintenance Management & Organisation Exposition
MPA
Modular Performance Analysis
MPD
Maintenance Planning Data Document
MQA
Manager Quality Assurance
MRB
MAS Maintenance Review Board
NCR
Non-Compliance Action Request
ND
Navigation Display
NTC
Notices to Crew and Maintenance Engineers
N1
Fan Speed
N2
Intermediate Pressure Compressor Speed
N3
High Pressure Compressor Speed
OCM
Oil Consumption Monitoring Program
ODC
Operation Despatch Centre
PFD
Primary Flight Display
PHC
Probe Ice Protection
1 August 2010
Page 8- 3
ABBREVIATIONS
PRV
Pressure Regulating Valve
QA
Quality Assurance
RS
Reliability Superintendent
SD
System Display
SDAC
System Data Acquisition Concentrator
SDCU
Smoke Detector Control Unit
SETMO
Senior Engine Trend Monitoring Officer
SMQA
SMTS
SOM
Special Operations Manual
STSE (AV)
Senior Technical Services Engineer (Avionics)
STSE (OE)
Senior Technical Services Engineer (Operations Engineering)
STSE (PP)
Senior Technical Services Engineer (Power Plant)
TEAM (III)
Turbine Engine ACMS Monitoring III
TPA
Technical Publications Administrator
TR
Transformer Rectifier
TRA
Technical Records Administrator
TSE
Technical Services Engineer
TSI
Technical Services Instruction
TSLSV
Time Since Last Shop Visit
TSN
Time Since New
VOR
Very Omnidirectional Range Nav Aids
1 August 2010
Page 8- 4
Part 9
1 April 2011
Page 9- 1
9.
9.1
PURPOSE
To ensure that MAS prepares a Manual which:
1. defines the ETOPS maintenance program
2. addresses all aspects of the EASA AMC 20-6 and MDCA requirements
3. identifies the supplementary maintenance program requirements
4. identifies the organizational responsibilities for ETOPS
5. defines the general maintenance practices and procedures for ETOPS
6. is current and approved by the MDCA
9.2
SCOPE
9.3
DEFINITION
The A330 ETOPS Maintenance Manual is hereinafter referred to as the Manual.
9.4
POLICY
This Manual is the property of Malaysia Airline System Berhad. It is not to be copied or
communicated in part or as a whole, to any person not employed by the company,
without the expressed written consent of the Senior General Manager, Engineering &
Maintenance.
This Manual does not intend to conflict with or override the MDCA or any relevant
Aviation Authorities Requirements.
The Reliability Superintendent (RS) administers the document. The manual is reviewed
annually.
All revisions to this document, except for typographical and editorial alterations, require
MDCA approval. Approval is identified by MDCA signature, date and stamp on the List of
Effective Pages.
This manual is subordinated to and referenced in MMOE 6-23-00.
This manuals contents complement the flight operations aspects of the ETOPS
systems, methods and procedures detailed in the A330 Special Operations Manual.
9.5
REVISION PROCEDURE
RS
TPA
1 April 2011
Draft the revision
Date the revision at the bottom of the page
Draft a Transmittal Letter for the revisions
Draft Highlights
Submit revisions to the MDCA for approval
Publish approved revisions and distribute per distribution list.
Page 9- 2
Part 10
1 August 2010
Page 10- 1
10.
10.1
PURPOSE
To identify and ensure compliance to the regulatory document.
10.2
SCOPE
Applies to Technical Services Department.
10.3
POLICY
The regulatory guidance document is EASA AMC 20-6 Extended Range Operation with
Two-Engine Aeroplanes ETOPS Certification and Operation. The MDCA may add or
modify requirements, hereinafter referred to as the Requirements. This manual complies
with the Requirements. The systems, methods and procedures in this manual are
mandatory and must be complied to obtain and maintain the MDCA ETOPS Operational
Approval.
The program defined in this document is approved by the MDCA. All revisions to this
document, except for typographical and editorial alterations, require MDCA approval.
Compliance is continually monitored. Event and monthly ETOPS statistics reports are
sent to MDCA. Major issues are tabled for ETOPS Review Board resolution.
Quality Assurance and MDCA audits to ascertain compliance to the Requirements
1 August 2010
Page 10- 2
Part 11
1 August 2010
Page 11- 1
11.
11.1
PURPOSE
To ensure compliance to ETOPS Requirements by identifying individuals responsible for

the various aspects of the program.
11.2
SCOPE
Applies to Engineering & Maintenance Division and Flight Operations Division.
11.3
POLICY
The following individuals manage appropriate aspects of the ETOPS program.
Overall Program
MDCA Liaison
Configuration Control
Reliability
Engineering Technical Documentation
Flight Operations
AGMFO (QTT)
Quality Assurance
Training
Manager, Engineering Training
ETOPS Maintenance Operations
Assistant General Manager, Maintenance

Operations
The ETOPS Review Board resolves major ETOPS issues. There are representatives
from:
Technical Services
Quality Assurance
Maintenance
Technical Training
Flight Operations
MDCA
1 August 2010
Page 11- 2
Part 12
1 August 2010
Page 12- 1
12.
12.1
PURPOSE
To ensure compliance to ETOPS Requirements by identifying the various functions and

the organizational sections responsible for the various aspects of the program.
12.2
SCOPE
Applies to Engineering & Maintenance Division.
12.3
POLICY
The functions are assigned as follows:
Maintenance Control
Co-ordinate and control aircraft ETOPS technical status
Conversant with ETOPS dispatch criteria
Liaison with Flight Operations
Co-ordinate and action ETOPS line maintenance activities
Co-ordinate, monitor and authorise approved aircraft ETOPS technical deviations
Maintenance
Maintain and despatch aircraft i.a.w. ETOPS criteria
Provide MCC with ETOPS status report
Advise ETOPS requirements to third party organizations for line maintenance activities
Quality Assurance
Provide reports and technical follow-up to ETOPS events
Establish ETOPS maintenance program i.a.w. the Requirements
Provide job instruction cards and maintenance packages
Assure compliance with the requirements through audits and surveillance
Define and conduct continuation training
Technical Services
Establish ETOPS criteria and procedures
Provide manufacturer liaison
Sentence configuration changes i.a.w. the Requirements
Provide technical follow up on reliability alerts
Provide technical document updates
Establish and control the MEL
Establish criteria and monitor operation of ECM program
Identify engine problems from ECM and institute corrective actions
Establish criteria and monitor operation of OCM program
Establish, distribute and maintain ETOPS Maintenance Manual
Technical Training
Establish and provide approved ETOPS awareness training
1 August 2010
Page 12- 2
ETOPS ROUTES
Part 13
15 August 2011
Page 13- 1
13.
13.1
PURPOSE
ETOPS ROUTES
To ensure that only approved aircraft are operated for ETOPS.
13.2
SCOPE
Applies to Flight Operations Division and Engineering & Maintenance Division
13.3
POLICY
The Airbus Model 330-300 aircraft powered by Pratt & Whitney PW4168 engines, 330200 aircraft powered by Pratt & Whitney PW4168A engines, 330-323 aircraft powered by
Pratt & Whitney PW4170 engines and 330-223F aircraft powered by Pratt & Whitney
PW4170 engines, have been evaluated by the EASA in accordance with the
Requirements and found suitable for 180 minutes ETOPS when operated in accordance
with the CMP documents, CMP Data Reference: Model A330 ETOPS Configuration,
Maintenance, and Procedures (ref. LR2/EASA: AMC 20-6/CMP) latest revision
requirements.
MAS ensures all CMP and MDCA Requirements are complied.
MDCA approved MAS to operate this airframe engine configuration for 120 minutes
ETOPS.
The Type Certificate Data Sheet, Airplane Flight Manual (AFM) Section Appendices &
Supplements, Extended Operations (ETOPS) contains the type design approval. Any
aircraft added to the ETOPS fleet must comply with the current revision of the CMP.
The Operational Approval is contained in Department of Civil Aviation Malaysia
OPERATIONS SPECIFICATIONS (AOC 08).
13.4
ETOPS AIRCRAFT IDENTIFICATION

Malaysia Airlines Airbus 330-300, 330-200, 330-323 and 330-223F which are authorized
for ETOPS are listed per the latest Department of Civil Aviation Malaysia OPERATIONS
SPECIFICATIONS (AOC 08)
15 August 2011
Page 13- 2
ETOPS ROUTES
Part 14
ETOPS ROUTES
1 August 2010
Page 14- 1
14.
ETOPS ROUTES
14.1
PURPOSE
ETOPS ROUTES
To ensure that only approved routes are operated on ETOPS.
14.2
SCOPE
14.3
DEFINITION
Approved routes are routes that have been approved for ETOPS by the MDCA
14.4
POLICY
The approved routes are destinations within authorized areas of operation with
maximum diversion time as specified in the Department of Civil Aviation Malaysia
OPERATIONS SPECIFICATIONS (AOC 08) latest revision.
1 August 2010
Page 14- 2
Part 15
1 August 2010
Page 15- 1
15.
15.1
PURPOSE
To ensure compliance to the Configuration, Maintenance and Procedures (CMP)

standard.
15.2
SCOPE
15.3
DEFINITION
The CMP standard is required and approved by the EASA and published by Airbus. The
standard identifies required modifications and maintenance tasks to existing aircraft in
order for them to be suitable for ETOPS.
15.4
POLICY
15.4.1 Service Bulletins, Maintenance Program, MEL and FCOM

CMP compliance is demonstrated by the Modification/Inspection recording system,
Maintenance Schedules, MEL and the FCOM. RS maintains a CMP Compliance Control
Matrix for quick reference.
RS is the focal point for implementation of the CMP.
The MMOE 2-11-00 Airworthiness Directives procedures are used to comply with the
CMP. Additional modification or maintenance actions generated by MAS or
Manufacturer to enhance or maintain the continued airworthiness is made through
existing processes i.e. initiating for actions via:
Engineering Delays and Operations Review Meetings
MRB Meetings
Modification Evaluation Meetings
15.4.2 Parts Control

The Illustrated Parts Catalogue must be used for all parts replacements. Any part not
listed in the IPC must not be installed. Prior to installing any borrowed or pooled part on
the aircraft, the LAE must check the IPC to ensure that the part is approved for ETOPS.
The IPC may state parts with ETOPS restrictions.
1 August 2010
Page 15- 2
15.5
PROCEDURE
CMP Control
RS
Vet each CMP revision to identify changes
Channel change requirements as follows:

Modifications, maintenance and despatch procedures to
Modifications Administrator
Maintenance programs to MQA
Procedures to AGMFO (QTT) and or MC (T)
After every CMP revision, track compliance by updating the CMP

Compliance Control Matrix.
ETOPS Parts Control

LAE
MCC
1 August 2010
For parts replacement, refer to the IPC
Procure ETOPS parts as a default. IF ETOPS part is unavailable,

fit the non-ETOPS part or a part with restrictions
Record in Technical Log that non-ETOPS part or a part with

restrictions has been used. Raise Deferred Defect Log to the
effect.
For a non-ETOPS part, add the phrase A/C downgraded to NonETOPS. in Technical Log against defect ACTION column. Raise
Deferred Defect Log that aircraft is downgraded for non-ETOPS.
Tick YES in the MEL/CDL ALERT box. (Note: Performance
limitations may arise and the crew will need to be briefed).
Advise MCC.
When ETOPS part is fitted, clear Deferred Defect Log per

procedures, and advise MCC.
Advise ETOPS status to FCC and ODC.
Page 15- 3
1 August 2010
Page 15- 4
Part 16
1 August 2010
Page 16- 1
16.
16.1
PURPOSE
To ensure compliance to the MEL ETOPS Requirements
16.2
SCOPE
16.3
DEFINITION
Downgraded ETOPS is ETOPS restricted to less than the Operational Approval
stipulated time of 120 minutes.
Non-ETOPS are flights that remain within 60 minutes of landing at suitable airport.
16.4
POLICY
Technical Services creates the initial MAS MEL with the participation of MDCA, QA,
Flight Operations and Maintenance departments/divisions. The MMEL requirements are
never exceeded. Periodic review meetings deliberate MAS unique equipment,
environment and service problems for MEL amendment.
The fleet is maintained and operated to ETOPS standards by default. Non-ETOPS and
regraded ETOPS are the exception.
No deviations are permitted from the requirement specified for ETOPS. Procedures
ensure non-ETOPS and regraded ETOPS statuses are communicated effectively.
Certain items in the MEL have different dispatch requirements for ETOPS flights than for
non-ETOPS flights. These differences have been noted in the Malaysia Airlines MEL
with the acronym E in bold faced type next to each applicable item, and/or by diversion
time applicability.
16.5
PROCEDURE
ETOPS Identification in MEL
STSE (OE)
1 August 2010
Identify all ETOPS items with E
Amend MEL within the regulatory framework to consider MAS

unique equipment, environment and service problems.
Page 16- 2
ETOPS Downgrades
LAE
MCC
1 August 2010
Assess deferrable defect against MEL. If MEL allows non-ETOPS

or downgraded ETOPS, inform MCC immediately.
Raise deferred defect.
In Technical Log against defect ACTION column add the phrase

A/C downgraded to Non-ETOPS.
Raise Deferred Defect Log to state This a/c is now downgraded

for Non-ETOPS due to ... Tick YES in the MEL/CDL
ALERT box.
When Deferred Defect Log is cleared per procedures, advise

MCC.
Advise ETOPS status to FCC and ODC.
Page 16- 3
1 August 2010
Page 16- 4
Part 17
1 August 2010
Page 17- 1
17.
17.1
PURPOSE
To provide guidance to determine ETOPS significant systems
17.2
SCOPE
Applies to the Engineering & Maintenance Division
17.3
DEFINITION
An ETOPS significant system is a system or component which, if failed, may cause a
diversion or impede the safety of the aircraft or passengers during the diversion.
17.4
POLICY
A systems list is provided as a guide. The list can be amended with experience. The list
cannot cover all the various combinations of maintenance actions or events. A decision
tree is provided to facilitate the determination or ETOPS significant systems.
17.4.1 ETOPS Significant System Criteria

The following defines the ETOPS Significant System Criteria.
Significant System categories
1- Systems to be tracked as ETOPS Significant in the Reliability Program
2- Systems to be treated as ETOPS Parallel critical systems for maintenance
3- System involved in ETOPS Significant event to be reported
17.4.2 ETOPS Significant System List
The following list defines the systems/functions which are ETOPS significant
ATA
DESCRIPTION
ATA
SECT.
21
Air Conditioning
26
Avionics Equipment Ventilation
31
Pressure Control & Monitoring
52
Air Conditioning (Packs)
53
Pack Control and Indicating
10
Autopilot
15
Flight Control Unit (FCU)
72
Flight Management (FM) Navigation

/ Lateral Functions
73
Flight Management (FM)

Performance / Vertical Functions
83
Flight Management, Guidance &

Envelope Computer (FMGEC)
22
1 August 2010
Auto Flight
X
X
X
X
Page 17- 2
ATA
DESCRIPTION
ATA
SECT.
23
Communications
11
HF System
24
Electrical Power
21
Integrated Drive Generator System

(IDG and GCU)
23
APU Generator and APU GCU
24
AC Emergency Generation (CSM/G)
25
AS Essential Generation Switching

(GLC, BTC)
32
Transformer Rectifier (TR)
16
Smoke Detector Control Unit (SDCU)
23
Lower Deck Cargo Compartment Fire

Extinguishing
93
Flight Control Primary Computer

(FCPC)
94
Flight Control Secondary Computer

(FCSC)
95
Flight Control Data Concentrator

(FCDC)
20
Distribution
21
Main Fuel Pump System
22
APU Fuel Pump System
23
Cross-feed System
40
Indicating
51
Fuel Control and Monitoring

Computer (FCMC)
11
Engine Driven Pump (G)
12
Engine Driven Pump (B)
13
Engine Driven Pump (Y)
14
Hydraulic Reservoir Pressurising

System
15
FSOV
11
Wing Ice Protection & Valves
21
Engine Air Intake Ice Protection &

Valves
31
Probe Ice Protection (PHC)
42
Windshield Anti-Icing & Defogging
53
Flight Warning Computer (FWC)
54
SDAC
60
Display Units (PFD, ND, SD, WD)
62
DMC
26
27
28
29
30
31
1 August 2010
Fire Protection
Flight Controls
Fuel
Hydraulic Power
Ice & Rain

Protection
Indicating &
Recording
Systems
3
X
X
X
X
X
Page 17- 3
ATA
DESCRIPTION
ATA
SECT.
34
Navigation
12
ADIRS
13
Air Data Module (ADM)
41
Weather Radar System
50
ADF/VOR (if required in area of

operations)
10
PRV/HPV
11
Engine Bleed Air Supply System
12
APU Bleed Air Supply & Cross-bleed

System
22
Leak Detection
10
APU Power Plant
30
APU Engine Fuel & Control
40
APU Ignition & Starting
60
APU Engine Controls
70
APU Indicating
90
APU Oil System
36
49
Pnuematic
Auxiliary Power
Unit
X
X
ATA
ATA
SECTION
70
ALL
Engine
71
50
Power Plant Engine Wire Harness
72
ALL
Engine
73
ALL
Engine Fuel and Control
74
ALL
Ignition
75
ALL
Air
76
ALL
Engine Controls
77
ALL
Engine Indicating
79
ALL
Oil
1 August 2010
Page 17- 4
17.5
PROCEDURE
If the maintenance action or event is not covered by the ETOPS significant items list,
use the decision chart below to determine significance.
1 August 2010
Page 17- 5
1 August 2010
Page 17- 6
Part 18
1 August 2010
Page 18- 1
18.
18.1
PURPOSE
To ensure compliance to the ETOPS Reliability Program
18.2
SCOPE
Applies to Technical Services and Quality Assurance Departments
18.3
DEFINITION
The ETOPS Reliability Program is an event oriented program to ensure each applicable
event is reported and investigated.
18.4
POLICY
ETOPS significant events must be reported to MDCA within 24 hours. This is regardless
of occurrence on ETOPS or non-ETOPS flights.
These are:
Diversion
Air Turn Back
Aborted Take Off
Uncommanded power changes or surges
Inability to control engine or obtain desired power
Problems with ETOPS significant systems
Any other event detrimental to ETOPS
IFSD
Procedures shall ensure:

1. MDCA, Airbus and/or Pratt & Whitney are informed
2. RS is informed for the event oriented reliability program
3. Investigation is done
The program also monitors:
1. Pirep related to IFSDs and ETOPS significant systems
2. Adverse trends in OCM and ECM
3. Component failures related to IFSDs and ETOPS significant systems
This is in addition to the normal Reliability Program. The delay analysis, pirep and
component monitoring systems detect reliability trends. Corrective actions are processed
via MRB. Information from this process is summarised and sent to MDCA. Additional
information concerning propulsion and airframe system reliability monitoring and for
engine shutdown events including flameouts is required. The information is in monthly
statistics reports. This is additional to the event reporting system.
1 August 2010
Page 18- 2
18.5
PROCEDURE
Event Reporting
MCC
Report event to MQA immediately
MQA
Report event to MDCA within 24 hours
Follow up by submitting the Mandatory Occurrence/ETOPS Event

Report Form No. 307350. This report must identify:
Date
A/C Registration
If applicable,
Engine make, serial number, TSN, CSN
Reason for shutdown
Corrective action
Follow up by submitting Defect Investigation Report. The report

must identify:
Date
A/C Registration
If applicable,
Engine make and serial number
Engine TSN, CSN, TSLSV
Engine configuration and mod history
Engine position
Systems leading up to event and phase
Weather / Environmental conditions
Reason for shutdown
Corrective action
Copy report to Airbus and/or Pratt & Whitney representatives and

RS
1 August 2010
Page 18- 3
ETOPS Statistics Report

RS
Every month, provide following to the MDCA and Airbus

1 Engine hrs flown during period
2 IFSD rate (12 months moving average)
3 Engine removal rate (12 months moving average)
4 IFSD
5 Diversion
6 ATB
7 Uncommanded power changes / surges
8 Inability to control engines or get desired power
9 Problems with ETOPS critical systems
10 Engine flame-out
11 Smoke warning
12 Fire
13 ATO
Send MRB meeting minutes to MDCA
MRB Report
RS
1 August 2010
Page 18- 4
PROPULSION SYSTEM MONITORING
Part 19
1 August 2010
Page 19- 1
19.
19.1
PURPOSE
To ensure compliance to the propulsion system monitoring program.
19.2
SCOPE
Applies to the Maintenance, Quality Assurance and Technical Services departments.
19.3
DEFINITION
The propulsion system monitoring program monitors MAS IFSDs and reports
occurrences to the MDCA and indirectly to the EASA. The EASA monitors IFSDs for the
entire world fleet.
19.4
POLICY
IFSDs must be reported to MDCA within 24 hours. Procedures shall ensure:
1. IFSDs are detected
2. MDCA, Airbus and Pratt & Whitney are informed and hence the EASA
3. RS is informed to calculate and report IFSD rates
4. Investigation is done
19.5
PROCEDURE
MCC
Report IFSD event to MQA immediately
MQA
Report event to MDCA within 24 hours
Follow up by submitting the Mandatory Occurrence/ETOPS Event

Report Form No. 307350. This report must identify:
Date
A/C Registration
If applicable,
Engine TSN, CSN
Engine position
Reason for shutdown
Corrective action
1 August 2010
Page 19- 2
1 August 2010
Follow up by submitting Defect Investigation Report. The report

must identify:
Date
A/C Registration
If applicable,
Engine TSN, CSN, TSLSV
Engine configuration and mod history
Engine position
Systems leading up to event and phase
Weather / Environmental conditions
Reason for shutdown
Any comment regarding engine restart potential
Corrective action
Copy report to Airbus, Pratt & Whitney representatives and RS
Page 19- 3
1 August 2010
Page 19- 4
OIL CONSUMPTION MONITORING
Part 20
1 August 2010
Page 20- 1
OIL CONSUMPTION MONITORING
20.
20.1
PURPOSE
To ensure compliance to the oil consumption monitoring program
20.2
SCOPE
Applies to Maintenance and Technical Services Departments.
20.3
DEFINITION
The OCM determines the oil consumption rate for engines and APU.
20.4
POLICY
The OCM is used to determine the normal consumption rate for engines and APUs.
These rates are monitored over time to detect any increases. Once an increase is
detected, an investigation is initiated to determine the cause. If warranted, corrective
actions are initiated to prevent a malfunction or engine shutdown.
The OCM program is for the main engines uses two methods. The continuous averaging
method monitors any gradual increase in oil consumption with time. The single sector
consumption method monitors for sudden increase in oil consumption. For APU, oil
consumption is calculated whenever there is oil uplift.
20.5
PROCEDURE
Continuous Averaging
MCC
Extract oil uplift data from MR1 and enter into MASTERS system
for automatic oil consumption rate calculation.
SETMO
Monitor MASTERS system oil consumption print-out and inform

STSE (PP) if there is sudden upward shift in the oil consumption
trend.
STSE (PP)
IF oil consumption reaches quarter the in-services limit or when

there is sudden upward shift in the oil consumption trend,
recalculate oil consumption figure over a period of 50 hours, and
determine necessary corrective action.
Single Sector Consumption

LAE
1 August 2010
Engine Oil Consumption

At each transit and stay over:
Check oil consumption i.a.w. the instructions of the transit (ref.
307413) or stay over (ref. 307414) check sheet as appropriate.
APU Oil Consumption

At each transit and stay over:
Check oil consumption i.a.w. the instructions of the transit (ref.
307413) or stay over (ref. 307414) check sheet as appropriate.
Page 20- 2
ENGINE CONDITION MONITORING
Part 21
1 August 2010
Page 21- 1
ENGINE CONDITION MONITORING
21.
21.1
PURPOSE
To detail the Engine Condition Monitoring program.
21.2
SCOPE
Applies to Technical Services Department.
21.3
DEFINITION
The ECM is an analytical process that uses in-flight engine parameters plotted with
respect to time to assess installed engine health and instrumentation procedures.
21.4
POLICY
Turbine Engine ACMS Monitoring (TEAM III) software, is from Pratt & Whitney. It
monitors engine performance and is used for troubleshooting. Modular Performance
Analysis (MPA) is also available. Any deviation of ECM parameters is not a reason for
automatic engine removal. An alert value triggers further investigation to get as mush
substantiating information as possible. Appropriate maintenance action could fix the
problem.
TEAM III requires ACMS data acquired at take off, climb, and stable cruise conditions for
calculation and trending of ECM and MPA. Facilities for manual data entry from
manually recorded parameters are also available.
Basic engine and aircraft input data include, but not limited to, aircraft identification, date,
time, altitude, Mach number, low and high pressure compressor exit temperatures and
pressures, high pressure compressor stator vane angle, stability bleed and customer
engine bleed information. Certain additional engine and aircraft date such as vibration,
oil pressure and temperature, and throttle position are also processed.
Engine and aircraft data collected by the ACMS can be sent to the ground automatically
via ACARS, and configured for input into TEAM III together with other information.
TEAM III reports are produced by a Report Generation System. This system can be
used to provide reports on request, or to generate automatically as an integrated portion
of TEAM III operation. All trend plots are available as short-term or long-term reports.
21.5
PROCEDURE
STSE (AV)
Ensure acceptable data is available
Input through the conversion routine into TEAM III daily for both
cruise and takeoff data. If ACMS is inoperative, Flight Crew to fill
up the Engine Performance Log for manual data input.
STSE (PP)
Analyze the TEAM III reports for any deviations of engine

parameters. If any maintenance action is required, contact MCC
and raise TSI.
TRA
Whenever engine change occurs, ensure that engine configuration

information is supplied to STSE (PP).
STSE (PP)
Ensure that engine configuration information is updated within

TEAM III.
1 August 2010
Page 21- 2
Part 22
1 August 2010
Page 22- 1
22.
22.1
PURPOSE
To ensure that corrective maintenance actions taken on ETOPS significant systems are
confirmed successful prior to despatching an aircraft on an ETOPS flight.
22.2
SCOPE
22.3
POLICY
Defects and maintenance actions on ETOPS significant systems must be rectified,
certified and verified successful prior to ETOPS flights.
22.3.1 Verification Action

Verification action for maintenance is required in the following circumstances:
1. ETOPS significant system failure
2. IFSD, uncommanded power change or surge, or inability to control an engine or
get desired power
3. Maintenance done on multiple, similar systems as defined in Part 23.
4. Interchanging parts in ETOPS significant systems for troubleshooting
5. Engine change
6. APU change
7. ETOPS significant system defects which appear only at certain altitudes,
temperatures, flight phases or flight duration
8. ETOPS significant system defects which are intermittent
9. Swapping components in ETOPS significant systems for purposes of
troubleshooting
This includes:
1. Specified ground checks
2. Non-ETOPS revenue flight
3. ETOPS revenue flight subject to system verification during the first 60 minutes of
flight provided the aircraft is within 60 minutes diversion time of a suitable
alternate airfield.
4. Test flight
1 August 2010
Page 22- 2
22.3.2 Verification Flight

A verification flight is a revenue or non-revenue flight during which the flight crew is
asked to assist maintenance in order to confirm that an ETOPS significant system is
operating normally, or that an ETOPS significant problem has been resolved. The
duration or required number of flights is determined by Maintenance Control. A
verification flight may be conducted on a non-ETOPS flight during the first 60 minutes of
an ETOPS revenue flight (i.e., prior to entry into the ETOPS portion of the flight) or test
flight.
Determination of the Need for Verification Flight
If maintenance action cannot be verified by normal ground tests, or the problem or fault
cannot be duplicated on the ground, a verification flight is required. Contact MCC to
determine the necessity for a verification flight. A verification flight should be used ONLY
in the following circumstances:
1. ETOPS significant system defects which appear only at certain altitudes,
temperatures, flight phases or flight duration.
2. There is no effective ground check
3. No Maintenance Manual Check exists
4. BITE checks do not adequately verify system operation or effectiveness of the
corrective action
5. Engine change
6. APU change
22.4
PROCEDURE
Verification Flight
LAE
1 August 2010
Refer Part 17 for ETOPS significant systems that are reported

defective.
If positive rectification is ascertained, verification flights are not

required
If verification flight is needed:

Inform MCC
Record need for verification flight in Technical Log Action column
Raise Deferred Defect Log as follows:
The ETOPS related rectification in Technical Log S/N XXXXX
needs verification on the next flight. Please monitor the
parameters XXXXX.
Record the defect status in Technical Log.
For an engine change, the parameters include N1, N2, N3
oil pressure, oil temperature and vibration.
Page 22- 3
If APU, ECU, FCU, Ignitor is changed or any maintenance action

that may impact APU start capability has been carried out:
Record need for verification action in Deferred Defect Log as
follows:
Carry out APU In-flight start at the top of descent of the next
inbound leg.
APU must be able to start within 3 attempts. Record results in
Technical Log.
Arrival LAE
If verification flight is satisfactory, clear Defect Deferred Log per

procedures. Inform MCC
For APU in-flight start:
If APU failed to start within 3 attempts but can be started on
ground:
Record need in Technical Log to carry out in-flight APU start test
on the next flight. If inability to start in-flight in confirmed, APU is
considered unserviceable for ETOPS.
MCC
Advise ETOPS status to FCC and ODC
1 August 2010
Page 22- 4
MAINTENANCE OF SIMILAR SYSTEM
Part 23
1 August 2010
Page 23- 1
23.
23.1
PURPOSE
To ensure that identical maintenance actions taken on multiple similar elements in
ETOPS significant systems are confirmed effective prior to aircraft despatch on an
ETOPS flight
23.2
SCOPE
Applies to Maintenance Department and any sub-contracted third party employed to do
maintenance
23.3
DEFINITION
An ETOPS significant system is a system or component which, if failed, may cause a
diversion or impede the safety of the aircraft or passengers during the diversion.
Identical maintenance action is the same task (i.e. repair, replacement, or disassembly)
done on more than one of similar system during the same maintenance visit.
23.4
POLICY
Identical maintenance action must not be done on similar ETOPS significant systems.
This ensures human factor errors are not introduced.
Removal of both engine oil filters or both chip detectors, replacement of both IDGs or
EDPs are examples of identical maintenance actions. Servicing of fluids and gases is
not considered for ETOPS identical maintenance actions procedures. However, if these
actions are affected by the requirements of the Inspection Notice Maintenance on
Critical System, then the procedures of the Inspection Notice must be complied.
The practice of swapping similar ETOPS significant system components from one part of
the aircraft to another for the purpose of trouble-shooting must be avoided.
Job Instruction cards for scheduled maintenance or modifications on ETOPS significant
systems have notes to prevent identical maintenance action.
If identical actions do occur or cannot be avoided, apply one of the following to ensure
human factor or defective components do not degrade ETOPS:
1. Do identical maintenance at different maintenance visits
2. Different LAEs and different maintenance personnel do maintenance on the
similar systems
3. A qualified third party (e.g. flight crew) to do inspection
4. Communicate with MCC for directions
5. Do verification actions per Part 22 to ensure integrity
6. Company policy states leak checks on both engines at ground runs as identical
maintenance action. Verification action by specified ground checks by only ONE
qualified person is NOT allowed.
1 August 2010
Page 23- 2
23.5
PROCEDURE
Job Instruction Card Identification
QAS (S)
Identify all ETOPS tasks in scheduled Job Instruction Cards and

Sheets. Suffix Card references with ET. Add note This is an
ETOPS related item. The same maintenance personnel must not
perform this task on XXXX. For Check Sheets suffix job
statements with the word ETOPS.
Non-Scheduled ETOPS Identical Maintenance with One LAE

LAE
Contact MCC. Describe work carried out in detail to Controller
MCC
Assess and decide appropriate verification action. Communicate

assessment and instructions to LAE.
LAE
Comply with MCC instructions.
1 August 2010
Page 23- 3
1 August 2010
Page 23- 4
Part 24
1 August 2010
Page 24- 1
24.
24.1
PURPOSE
To identify the focal and contact point for centralised maintenance operations control
24.2
SCOPE
24.3
POLICY
Maintenance Control Centre (Operations) is the focal and contact point for all
maintenance operational ETOPS concerns
1 August 2010
Page 24- 2
Part 25
1 August 2010
Page 25- 1
25.
25.1
PURPOSE
To ensure only qualified personnel certify ETOPS maintenance actions
25.2
SCOPE
Applies to Maintenance Department
25.3
POLICY
All normal ETOPS certification signatories must have
1. A A330 type license or approval and
2. Attended the A330 ETOPS awareness course
25.4
PROCEDURE
If the flight was diverted for technical reasons and ETOPS significant system related and
the subsequent flight is:
ETOPS
ETOPS maintenance certification personnel must certify for maintenance
NOT ETOPS
non-ETOPS maintenance certification personnel can certify for maintenance
1 August 2010
Page 25- 2
Part 26
1 August 2010
Page 26- 1
26.
26.1
PURPOSE
To ensure compliance to MAS ETOPS program requirements when maintenance is

subcontracted to third parties.
26.2
SCOPE
Applies to Engineering & Maintenance Division
26.3
POLICY
Maintenance procedures per MMOE 2-1-00 must be implemented as and when
maintenance is sub-contracted.
26.4
PROCEDURE
As per MMOE 2-1-00
1 August 2010
Page 26- 2
ETOPS SUPPLEMENTARY MAINTENANCE
Part 27
1 August 2010
Page 27- 1
27.
27.1
PURPOSE
To ensure compliance to the ETOPS Supplemental Maintenance Program
Requirements.
27.2
SCOPE
Applies to Engineering & Maintenance Division
27.3
DEFINITION
The ETOPS Supplemental Maintenance Program includes all maintenance activities
required for ETOPS. They are:
1. ETOPS Predeparture Service Check
2. Oil Consumption Monitoring Program
3. Engine Condition Monitoring Program
4. Propulsion System Monitoring Program
5. Resolution of Airplane Discrepancies
6. Maintenance of Multiple Systems
7. ETOPS Part Control
27.4
POLICY
The basic and ETOPS maintenance program is extracted from the MPD. The CMP tasks
are also included in the MPD and therefore extracted.
The maintenance program ensures that airframe and propulsion system continues to be
maintained at performance and reliability levels required for ETOPS. The existing
procedures to create a maintenance program i.e. from the MPD and MAS experience is
maintained. This results in the Maintenance Schedule. The Maintenance Schedule and
its continuous evolution via the approved Reliability Program is maintained. ECM and
OCM are also used.
ETOPS task intervals cannot be exceeded. MDCA approves the initial and all
subsequent changes to the Maintenance Program.
The ETOPS Predeparture Service Check is integrated in the Transit and Stayover
Check. Therefore, ETOPS Predeparture Service Check is done for all flights.
The following are documented in the appropriate Parts of this Manual:
Oil Consumption Monitoring Program
Engine Condition Monitoring Program
Propulsion System Monitoring Program
Resolution of Airplane Discrepancies
Maintenance of Multiple Systems
ETOPS Part Control
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27.5
PROCEDURE
Concessions for ETOPS task intervals
SMQA
If a concession is given for ETOPS tasks, the aircraft must be

downgraded to non-ETOPS status.
The other relevant procedures are documented in the appropriate sections.
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ETOPS TRAINING
Part 28
ETOPS TRAINING
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28.
ETOPS TRAINING
28.1
PURPOSE
ETOPS TRAINING
To ensure compliance to ETOPS training Requirements.
28.2
SCOPE
Applicable to Engineering Training Department.
28.3
POLICY
The ETOPS Maintenance Training program is included in the A330 Type Course
programs.
All certifying personnel must undergo this training program. The course content instills
the ETOPS concept and creates an awareness of the ETOPS environment.
Course Outline
The syllabus for Personnel Authorisation courses includes the following topics:
ETOPS history
Regulations
EASA Rules
Approval Process
ETOPS System Reliability
CMP
Type Approval
Operational Approval
Accelerated ETOPS
Maintenance Requirements
Parts Control
Maintenance Despatch Procedures
Reliability Program
Engine Condition Monitoring
Data Collection
Oil Consumption Monitoring
MEL
Restrictions on ETOPS
Use of Manuals / Task Cards
Resolution of Aircraft Discrepancies
ETOPS Certification
Identical Maintenance of Multiple Similar Systems
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Part 29
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29.
29.1
PURPOSE
To identify the communication focal points for ETOPS.
29.2
SCOPE
29.3
POLICY
Communication links are vital for ETOPS. Focal points established for various ETOPS
aspects are:
Contact Point: ETOPS Engineering Policies and Procedures
The contact point is Reliability Superintendent
Contact Point: ETOPS Maintenance Operations
The contact point is MCC
Contact Point: ETOPS Flight Operations Policies and Procedures
The contact point is AGMFO (QTT)
Contact Point: ETOPS Flight Operations
The contact point is ODC and FCC.
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MAINTENANCE QUICK REFERENCE
Part 30
1 August 2010
Page 30- 1
30.

This section provides quick reference flowchart guides for maintenance actions.
References are made to appropriate Parts for detailed information.
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1 August 2010
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Extended Operations (ETOPS)

MAS A330 ETOPS MAINTENANCE MANUAL

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MALAYSIA AIRLINES SYSTEM BHD PROPREITARY, CONFIDENTIAL

INITIAL ISSUE DATE

ISSUE 1 REV 0, 1 JULY 1995

PUBLISHED BY MALAYSIA AIRLINES SYSTEM BERHAD

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MAS A330 ETOPS MAINTENANCE MANUAL

MAS A330 ETOPS MAINTENANCE MANUAL

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Update on Revision Record. Insert latest revision

MAS A330 ETOPS MAINTENANCE MANUAL

Complete reissue of ETOPS manual.

Updating the Distribution List.

Corrects typographical errors on page 4-1, 4-2, 6-1,

Incorporates items arising from updated Operations

Incorporates items arising from:

Incorporates items arising from:

Incorporates items arising from changes to Technical

Incorporates items arising from MDCA audit on 04

Corrects typographical error on Page 6-1

Adds items arising from:

Incorporates solutions for:

MAS A330 ETOPS MAINTENANCE MANUAL

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Incorporate recommendation from Technical Inquiry

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MAS A330 ETOPS MAINTENANCE MANUAL

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ETOPS CONFIGURATION CONTROL

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ETOPS SIGNIFICANT SYSTEMS

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ETOPS RELIABILITY PROGRAM

ETOPS RELIABILITY PROGRAM

ETOPS RELIABILITY PROGRAM