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Systems professionals -They are the systems analysts, systems engineers, and
programmers. They gather facts about problems with the current system, analyze these
facts, and formulate a solution to solve the problems.
End users- They are those for whom the system is built. These include managers,
operations personnel, accountants, and internal auditors.
Stakeholders - These are individuals either within or outside the organization who have
an interest in the system but are not end users. These include accountants, internal and
external auditors, and the internal steering committee that oversees systems development.
Accountants are users, they must provide a clear picture of their problems and needs to
the systems professionals.
Accountants participate in systems development as members of the development team,
their involvement often extends beyond the development of strictly AIS applications.
Accountants are involved in systems development as auditors, as accounting information
systems must be auditable.
Information Systems Acquisition
In-House Development. Firms design their own information systems through in-house systems
development activities. In-house development requires maintaining a full-time systems staff of
analysts and programmers who identify user information needs and satisfy their needs with
custom systems.
Commercial Systems. Faced with many competing packages, each with unique features and
attributes, management must choose the system and the vendor that best serve the needs of the
organization.
Types of Commercial Systems
Turnkey Systems. These are completely finished and tested systems that are ready for
implementation. These are often general-purpose systems or systems customized to a
specific industry.
General accounting systems. These are designed to serve a wide variety of user needs.
Typical modules include accounts payable, accounts receivable, payroll processing,
inventory control, general ledger, financial reporting, and fixed asset.
Office automation systems. These are computer systems that improve the productivity
of office workers.
Backbone systems. These provide a basic system structure on which to build. Backbone
systems come with all the primary processing modules programmed
Implementation Time
Cost
Reliability