National Centre for Mental Health & Deafness

PATIENT INFORMATION BOOKLET

John Denmark Unit

National Centre for Mental Health & Deafness
Bury New Road, Prestwich
Manchester M25 3BL
0161 772 3400
JDU@gmw.nhs.uk

Updated 21.01.2011

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Welcome to the John Denmark Unit

Information to help you coming into hospital

You could feel worried or stressed about coming

here

We aim to make it easy for you

Updated 21.01.2011

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What is the John Denmark Unit ?

The John Denmark Unit is a Hospital

Deaf

people

with Mental Health problems

come stay here.

All patients are Deaf.

Where is the John Denmark Unit ?

John Denmark
Unit

Updated 21.01.2011

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What is Mental Health ?

Mental Health is about how we think feel and behave.
If this changes we may become ill.
We may need to come to hospital to get help to recover, get better.

Staff who will help you

Staff that work here use Sign Language or

are learning Sign Language. Staff
understand the needs of Deaf people.

You will meet staff who support you when staying at JDU

They will help you get better so you can go home.

Updated 21.01.2011

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Some things you bring with you to Hospital

Some things you bring with you to Hospital
Clothes

few clothes
some underwear
shoes, trainers
waterproof clothes

Nightwear -

dressing gown,
nightwear/slippers

Toiletries -

toothpaste
toothbrush,
shampoo
shower/bath gel
soap
make-up
deodorant
perfume

If you use shaving things, like razors

Updated 21.01.2011

will need keep safe

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Can bring personal things ..

Diaries
Personal Stereo
Notebook
Family photos
Writing material Bus pass
Watch
Bank Card / little cash
Mobile phones (if camera phone not allowed take
pictures)

What NOT to Bring

Lots of money
Cheque book

Credit Cards
Sharp Knives

If bring these:
Scissors
Razors
Pencil Sharpener
Must give to nurse to look after

X NOT allow at JDU

ALCOHOL
DRUGS

Updated 21.01.2011

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How keep money safe

Lock in drawer in bedroom

We have Hospital Bank

to save your money or
get money from bank near hospital

Lock money in safe on JDU

Updated 21.01.2011

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What happens when I arrive ?

Reception Area
You meet Nurse who will show you your bedroom, bedroom is for
you only, bags will be checked with you. Nurse write down list

Meet another patient, show you around, meet others !

Nurse, Doctor will see you in private

Will talk to you about how you are feeling

to hospital and how we can help you get better.
Updated 21.01.2011

why you come

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Sometimes interpreter will be there !

- Doctor check physical health make sure ok
- Have female Doctor for female patients
- Doctor check your tablets taking now
- Sometimes give you new ones

The Hospital and Grounds are No Smoking!

Staff can help you to stop smoking !

There will be a smoking area outside

Updated 21.01.2011

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This is the Ward

The JDU has separate ward for women and separate ward for men.

Have own bedroom, can bring things that make you feel

at home
There is a television in lounge and dining area.

Male Television Lounge

Female

Television
Lounge

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Male Dining Room

Female Dining Room

MEALTIMES
Breakfast
Tea-Break
Dinner 12.00 pm
Tea-Break
Evening Meal
Supper 8.30 pm
Supper

Updated 21.01.2011

8.00 am
10.30 am
3.00 pm
5.00 pm
10.30 pm

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This is Games Room in Male Area with:

Snooker
Pool
Other games including Wii games and activities.

There is also a games area on the female ward.

Updated 21.01.2011

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Patients are encouraged to do their own laundry.

And bring own washing powder.

Male Laundry

Female Laundry

Bathroom / Shower
There are bathrooms and shower rooms on both male and female wards.

Male

Updated 21.01.2011

Female

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Care and Treatment

Everyone will

Show respect

Allow you privacy

We want you to

feel safe,

respected

and be involved in your care, treatment and recovery

Recovery means getting better and staying well.

Updated 21.01.2011

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When you are here you will have:

- A Doctor

- A Named Nurse

and other staff who will talk to you about your treatment.
You will have your own care plan.
Staff will help you understand your care plan which may include activities

including art, cooking, exercises and many more.

Nurse will arrange a meeting to talk about your

PROGRESS
discharge plans

and FUTURE

PLANS

including

This is called a CPA Meeting. (staff will explain)

Staff will talk to you about:

- who will be in your meeting

- you can invite family members
- an Advocate or friend to support you
- you can choose to have a sign language
interpreter

Meeting Room

Updated 21.01.2011

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Visiting

Visiting times are:

Visitors are

room for families

Monday
Tuesday
Wednesday
Thursday
Friday

4.00 pm 8.00 pm
4.00 pm 8.00 pm
4.00 pm 8.00 pm
4.00 pm 8.00 pm
4.00 pm 8.00 pm

Saturday
Sunday

2.00 pm 8.00 pm
2.00 pm 8.00 pm

not allowed in bedroom areas, we have a visitors

and friends.

Children are not allowed on the ward, we can arrange for you to meet with
children from your family in a room that is not on the ward.
Children who visit must have an adult with them.
All visitors must sign in and out at Reception for fire safety.

Internet Access
Staff will support you to access the internet so you can
stay in touch with family and friends.

Updated 21.01.2011

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SECURITY - Keeping you Safe

The JDU has locked doors for your safety and security.

Emergency alarms

in every room on

unit.

If you need help, you can press and staff will come straight away.
Your bedroom door will lock and you will have a key.
Staff will flash your doorbell if they need to come in.
If fire the alarms will flash and you MUST leave building. Staff will help
you.

Quiet room can be for spiritual / religious use, please

ask staff and this can be

arranged for you.

Staff can also arrange for you go to religious ceremony / establishment. If

you need anything for your devotional practices please ask staff.

CULTURAL PREFERENCES

If you have special needs e.g. Dietary or Dress Code that is important to you
and your family, please inform staff.
Staff will have some knowledge of these special needs, they will discuss
with you and do their best to make sure that your preferences are
respected.

Updated 21.01.2011

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INFORMATION AND ADVICE

Any comments, ideas or complaints please ask nurse to help or

speak to PALS Co-ordinator. Your views help us to improve
service, we will be happy to hear from you.

If you have any worries,

staff.

please talk

to a member of

Advocacy service is available for patients. Nurse will tell you

about it.

COMPLIMENTS / COMPLAINTS
We hope to give you best standard of care
If you any comment compliment query or complaint, please speak
to: Member of Staff, PALS Co-ordinator, Advocate.

Updated 21.01.2011

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COMMENTS
First Patient Comment
Nurse Staffs help patient a lot about calm and relax and sort out problem. Dont
tell patients about problem is confidence but only staffs, but staffs trust patients
about problem. BSL
Second Patient Comment
JDU come like staffs have help yes group learns good (Art Group) O.T. staffs.
In time manages learns improve, communication all staffs use Sign Language,
thats help me
Third Patient Comment
It seems to me this JDU is good for giving all the support that those patients
needs

This Booklet was compiled by patients and staff

and agreed by UACT

Updated 21.01.2011

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