Allied Bank Limited Summer Internship

INTERNSHIP REPORT
Allied Bank Limited (Matiari Branch)
Submitted By:
Basit Ali
BS (BA)-VII (B)
Session 2011-2015
Supervised To:
Sir.
ALLIED BANK LIMITED REPORT

3
ACKNOWLEDGEMENT
Thanks to my Allah, the most tolerant and the kindest, who provide for me aptitudes and
capability to finish this internship report.
I am thankful to my parents who have been a wellspring of consolation for me generally,
for the duration of my life furthermore amid my internship.
I am additionally appreciative to all my staff members of Allied Bank Limited (Matiari
Branch).
In my extension, I discovered everybody extremely accommodating for giving me the
hypothetical learning, and additionally viable information about the capacity and
operation of the bank.
I might want to because of my agreeable Supervisor Sir Usman Yousaf who made me
ready to compose this report, his rules helped me to attain this achievement.

4
EXECUTIVE SUMMERY
This internship report gives delicate elements of my working. Aim of interest of my
assignments in term of reasonable effecting and understanding of working environment
of bank is given in this report. ALLIED BANK is a well-mannered business bank of
Pakistan and has constantly assumed principal part in presenting innovation based
banking services.
My Internship at Allied Bank Limited, Main road Matiari Branch, began from 16-062014 to 28-07-2014.
During my internship at the bank I have taken in a considerable measure as the useful
learning of the keeping money area is concerned. I worked in different department
including online exchange, and customer service and advance department.
I have taken in the fundamentals of operations performed in every department. I have
finished few assignments. I confronted few issues among this internship, yet the
concerned member constantly helped me and they generally empowered me for soliciting
any sort from inquiries.
On the most recent day, the supervisor provided for me his remarks and assessment of my
work on the endorsed structure gave by my specialty furthermore authentication of
internship.

5
List of Abbreviations
Abbreviations
Full Forms
ABL
Allied Bank Limited
BOM
Branch Operation Manager
NIFT
National Institutional Facilitation Technology
BSM
Branch Service Manager
ATM
Auto Taller Machine
OBC
Outward Bill for Collection
SBP
State Bank of Pakistan

6
CMS
Cash Management Services
CDO
Cash Department Officer
RGM
Regional General Manager

7
Table of Contents
Chapter: 01 Organization introduction

1.1 Brief History of ABL
01
1. 2 Information About Organization

1.2.1 Vision
01
03
03
1.2.2 Mission 03
1.2.3 Values
04
1.2.4 Main Objective 04

1.3 Products/ Services
1.3.1AlliedUmrah Aasan
1.3.2Master card
04
05
06
1.3.3 Allied Tahafuz Deposit Scheme

1.3.4 Allied Karzas scheme 07
1.3.5Agriculture Finance
1.3.6 Lockers
07
07
06

8
1.3.7 Import Export Business/Trade Finance
1.4 Department Information
1.4.1 Account Department
08
08
1.4.2 Remittances Department
08
1.4.3foreign Currency Department
09
1.4.5 Clearing Department
08
09
Chapter: 02 LEARNING & EXPERIENCE
10
2.1 Concern Department, Duties & Learning
10
2.1.1 Clearing Department 10

2.1.2 Online Facility Provider Department
10
2.1.3 Advances And Credit Department
10
2.2 New Knowledge Acquired 11

2.2.1 Cheque Book Issuing Process
2.3 Clearing and Collection ...11
2.3.1 Clearing Cheques
2.3.2 Procedures
12
11
11

9
2.4 Account Opening
12
2.5 Online Transfer
12
Chapter: 03 SWOT Analysis of HBL
14
3.1 Strength 14
3.2 Weaknesses
14
3.3 Opportunities
15
3.1 Threats
15
Chapter: 04 Recommendations & Conclusion

4.1 Recommendation
16
16
4.2 Conclusion..............................................................................................................................
CHAPTER NO: 01
History of ABL
Established in December 1942 as the Australasia Bank at Lahore with a paid-up offer
capital of PKR 0.12 million under the Chairmanship of Khawaja Bashir Bux, and his business
partners, including Abdul Rahman Malik who was amongst the first Board of Directors, the
bank had pulled in stores, identical to PKR 0.431 million in its first eighteen months of
business.
Absolute stakes then added up to PKR 0.572 million. Today Allied Bank's paid up
Capital &reserves add up to Rs. 10.5 billion, store surpassed Rs. 143 billion and aggregate
stakes parallel Rs. 170 billion. The Allied Bank's story is one of commitment, duty to
professionalism, adjustment to changing natural difficulties coming about into all round
development and calmness, begrudged and yearned by a lot of people.
1942 - 1947: Pre Independence

In the early 1940s the Muslim group was starting to understand the requirement for the
lively investment in the field of exchange and industry. The Hindus had since the late 1880s
built an ordering vicinity in these territories and industry, exchange and trade in the unified
Sub-mainland was totally ruled by them. Managing an account, specifically, was a selective
enclave of the Hindus and it was generally accepted, and wrongly thus, that Muslims were
variably unsuited for this calling.
It was especially irking for Khawaja Bashir Bux and Abdul Rahman Malik to hear the
sneer that Muslims couldn't be effective investors. They chose to react to the test and took
lead in making this first Muslim rely upon the dirt of Punjab that was to end up Pakistan in
December 1942; by the name of Australasia Bank Limited. The beginning value of the Bank
added up to Rs 0.12 million, which was raised to Rs 0.5million before the end of first full year
of operation, and before the end of 30th June 1947 capital expanded to Rs. 0.673 million and
stores raised to Rs 7.728 million.
Today
Today, with its presence of in excess of 60 years, the Bank has manufactured itself an
establishment with a solid value, stakes and store base. It offers general keeping money
administrations, while putting real accentuation on retail managing an account. The Bank
likewise has the biggest system of over700 online extensions in Pakistan and offers different
engineering based items and administrations to its various demographic
1.2 Information about the Organization

ABL is one of the largest banks in Pakistan, serving the Country for over 60 years in all spheres at
banking and financial Services.
1.2.1 VISION
To become a dynamic and efficient bank providing integrated solutions and the first choice of bank
for all customers.
1.2.2 MISSOIN
To provide value-added services to our customers, high-tech innovative solutions to meet

customer requirements, to create sustainable value through growth, efficiency and diversity
for all stakeholders and to provide a challenging work environment, and reward dedicated
team members.
1.2.3 VALUES
1.
2.
3.
4.
Integrity
Excellence in Service
High Performance
Innovation and Growth
ABL has emerged as one of the foremost-privatized financial institutions in Pakistan endeavouring to gear up
its operations to meet the demands of the future.
1.2.4 Main Objective
The principle destination of the bank is to acknowledge stores and give advances to its
customers furthermore to be more proficient in giving administrations. The bank kept up its
dedication to most proficient and customized administrations to its customers. Partnered Bank
of Pakistan presents numerous gainful plans for its investors and presents machine
administrations without precedent for the saving money. Unified bank gathers power gas and
phone bills from open and in excess of hundred extensions of Allied Bank Ltd. bargain in
outside trade were offices are given to budgetary and business so its definitive target is to get
reserves from the contributors and gives loans\credit offices to distinctive division including
exchange, industry and horticulture in its generally branches.
1.3 Services/Products of Allied Bank Ltd All-Time Banking
Allied Bank has presented the Allied Cash a year ago likewise alluded to as ATM card. The client will
now have the accommodation of withdrawing money from any of ABL's Atms (Auto Taller Machine)
strategically placed in significant urban areas whenever of the day or night even on shut days/occasions.
Different administrations incorporate client having the capacity to ask about the parity of his/her record or
printing an abridged (little) explanation demonstrating the latest eight transactions up to the past living up to
expectations day. To get Allied Cash+ Card, the customers just need to round out endorsed Application
structure accessible at chose Allied Bank Branches in Karachi and Lahore. The bluntly filled structure ought to
be given over the Manager of the Branch where the client is keeping up his record. Non-account holders would
first need to open a record with Allied Bank to have entry to this office. The Customer can feel completely
sheltered his Allied Cash + Card on the grounds that it must be utilized with the Personal distinguishing proof
Number (PIN), which is given to him by the bank. Graphical representations have been utilized, where fitting,
for simplicity of comprehension.
1.3.1Allied UmrahAasan
This unique scheme facilities those persons, who can't stand to acquire the protuberance total costs for
Umrah. It permits the proposing travelers (Aazmeen) to make installment of Umrah charges in regularly
scheduled payments. Its striking gimmicks are:
1. It is free of investment and imprint up.
2. Using this plan family, relatives and family unit servants could be sent for Umrah
3. Around 2500 Aazmeen are to be sent for Umrah consistently.
Lucky champs of the draw are appropriately educated by their separate extensions
4. Total bundle for Aazmeen from Karachi is continuously Rs. 45,000. Aazmeen from Lahore and
Islamabad will need to pay an additional Rs. 3,000/ - for Airline admission.
5. Umrah bundles are of 10 days length of time. The charges incorporate Airline return ticket
6. Fee Visa, family settlement and going inside Saudi Arabia (Jeddah to Makah, Makah to Madina and
Median to Jeddah).
7. Application for entire Family/Group might be recorded through a solitary Application Form. All
candidates of a family/gathering are sent for Umrah regardless of the possibility that stand out part of
that family/gathering is pronounced fruitful in the draw.
8. At the time of submitting the application Aazmeen need to store Rs. 2,000 for every individual as first
portion. Rest of the cash is to be stored through regularly scheduled payments of Rs. 2,000/ individual on every fifth day of the month
9. Aazmeen need to submit a duplicate of their NI Cards and Passports with the application
10. Applicants need to store the regularly scheduled payment utilizing store slips still fifth of each month.
Defaulters won't be incorporated in the draw.
1 . 3 . 2 Master Cards
The customer can now turn into the holder of a genuine Credit Card here in Pakistan. United Bank
under permit from Master Card International, U.s.a. issues its Master Card to anybody meeting the
qualification criteria. With the Allied Bank Master Card the client is guaranteed of an administration meeting
the most elevated universal models kept up via Mastercard.
The Allied Bank Master Card helps the client pay without the muddlings of money or checks. It
doesn't cost the client anything on the off chance that he forks over the required funds inside the due date, yet in
the event that he chooses to spread the installments over a few months an administration charge @ 2.50% for
every month is charged. Partnered Bank Master Card is more secure than money and easier than check.
1.3.3 Allied Tahafuz Deposit Scheme
Brings the customer unparalleled disaster protection covers alongside alluring month to month benefit.
Least Deposit sum Rs. 50,000/ - or products thereof. Protection conceal to - Rs. 5,000,000/. As Competitive
rate benefit. The peculiarities of this plan are:
1. Prospective customer who will keep up a return free store for no less than 3 months should qualified to
2.
3.
4.
5.
6.
7.
benefit investment free/check up free fund.

Payment of benefit on month to month premise, programmed reestablishment on face esteem.
Life protection up to 5 times of the client's store sum with no additional expense.
Premium should be paid by the bank
Full installment of case in the event of Death Permanent aggregate Disability.
Eligibility Age 18 to 64 years
No restorative examinant
1.3.4 Allied Karzas Scheme

(No Interest/Mark-up)
Allied Bank moves a step advances by presenting premium free keeping money
through Allied Karzas Scheme. The point of this plan is to give a chance to the contributors to
exploit a true Riba Free monetary environment and benefit
1. Prospective customer will keep up a return free store for no less than 3 months might
2.
3.
4.
5.
6.
be qualified to profit investment free/stamp up free back.

Deposit sum Rs. 100,000/ - and products thereof.
Premature encashment permitted, without any punishment/charge.
Maximum time of fund, 6 months.
Maximum period to profit fund, 12 months from the development of store.
Every month (30 days) finished by the store might be considered for computation of
qualification of money.
7. Finance proposal preparing charge Rs. 100/ - (non-refundable) in addition to
documentation cost on real premise..
8. Formula for estimation of qualification of money.-Same measure of account for a large
portion of the time of store or- Same time of fund for a large portion of the measure of
store
1.4 Department Information
1.4.1 Account Department

(Deposits the Life Blood of a Bank)
Bank borrowing funds from outside gatherings is more critical in light of the fact that the whole saving
money framework is focused around it. Accepting of stores is a fundamental capacity of all business banks.
Business banks don't get these saved for protection reason just. At the point when the bank gets the measure of
saved as an investor, it turn into the manager of it. The bank might accordingly utilize these stores, as it regards
proper. Anyhow there is a certain understanding that the sum possessed by the bank will be paid again to the
store or child request or after a pointed out time of time
1.4.2
Remittances Department
Another important department in ABL Main Road Matiari Branch is Remittances Department. The
settlements office exchanges the stores from one bank to other bank and starting with one spot then onto the
next spot. In settlements division the gathering happen. The ABL made installment of just open reconnoiters
the counter and denies the installment of crossed checks. ABL exchanges cash starting with one spot then onto
the next by the following means:
(cash Department) This is the most paramount and discriminating office in a Bank. There are two essential
capacities performed by the money office. These are
1. Receipts
2. Payments
1.4.3 Foreign Currency Department
Like Pak rupees account the foreign currency has many accounts like Term deposit account.
1. Saving account
2. Current account
The bank deal in three type of foreign currency account
1. Dollar
2. Euro
3. Pound

In clearing process, if the record holder of ABL gets the check of other bank like City Bank, Habib
Bank Limited and so on., and he submits it in ABL extension to be liquidated. In the meantime the clearing
procedure begins. In the first place the bank name. Check number and the sum are composed in the register.
After these three sorts of stamps are obliged first bank name stamp, furthermore clearing stamp of next date
and if the check is not neighbourhood then the intercity clearing stamp is needed.
The clearance of cheque is informed through guidance. Some cheque is not passed so they ought to
return so Rs. 100 is deducted and if the cheque is intercity then the postage charges is deducted. For this reason
the Debit & Credit voucher is utilized. At the point when the cheque is cleared the today stamp is needed.
Some cheque is drawn on ABL. This is called outward clearing. These weighs will be entered in the outward
clearing register. Also the guidance is sent for the freedom of cheque. The record holder record is credited.

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CHAPTER N0: 02
INTERNSHIP EXPERIENCE AND LEARNING
2.1 Concern Department, Duties & Learning
My duties at the bank during my internship were diversified. I was rotated in different
departments of the bank. They assigned me with few tasks. They provided me few
assignments also to provide for me the genuine introduction of viable nature's domain. So my
responsibility could be classified department wise as under:
In this office I utilized around 3-4 days. I viewed the technique passed on down here.
In light of my recognition and planning from the member I was approached to arrange advices
for aggregation of interest draft sum, Outward Bill for Collection (OBC), fill in the store slips
showed by the customers, and enter the procedures in concerned registers.
2.1.2 Online Facility Provider Department
Online banking is a wide spreading thought in dealing with a record division. This
department prevalently performs the fundamental operation of trust trade and diverse limits
empowering the trade and enquiries. I viewed the essentials of the workplace. I didn't have the
opportunity to search for the purposes of interest in light of the fact that the online division is
a sensitive district moreover electronic based. I arranged online exchange slips adversary the

11
customers. I moreover instructed the clients of their record balance, account status and about
diverse request open through on the online.
2.1.3 Advances and Credit Departments
In this department I was accommodated a couple of reports to study, which were about
the applications of credit to be authorize. The individual in charge of their prompted me about
the terms and conditions on which the bank recognizes or rejects an application for the credit.
In this department, in the same path as the online department, I didn't have an opportunity to
for all aims and reason handle the work in light of the sensitive nature of the work.
2.2 New Knowledge Acquired

2.2.1
Cheque Book Issuing Process
In case some individual opens an alternate record and transform into the customers of
the Allied bank of certain branch then he gets the request slip on which cheque book is issued
ordinarily people use two sorts of records
1. Current Account
2. Profit and Loss Saving Account
3. Term Deposit Account
2.3 Clearing And Collection
There are two types of clearing/collection cheques
1. Inward clearing/collection
2. Outward clearing/collection

12
2.3.1 Clearing Cheques
This department gets easily proven wrong instruments drawn on adjacent

augmentations of different banks. National Institutional facilitation technology (NIFT)
clearing house, in which cheques and other easily proven wrong instruments are brought by
every close-by bank representative and the instances of every one bank on other, is
counteracted a settlement is had by the portions of impact. Clearing diagram is helpful for
both the customers and bank in saving money, time and work.
2.3.2 PROCEDURES
The cheques and drafts come to branch from different BANKS. They enter the
particulars of the pays special mind to a register. After this process the equality with total
drafts and total entirety are given to delegate. ABL meets desire under the fundamentals and
regulations prescribed by State Bank of Pakistan (SBP) and have a record with SBP. The
clearing place of SBP (NIFT), through who expansions forward/get clearing checks close by a
timetable practices clearing. The executor of sending augmentation prepares the datebook and
vouchers of all the clearing checks, which he gets by the assistant on that day and sends these
checks to checking officer. Checking officer passes these checks and vouchers by his initials,
help stamp and branch special intersection stamp. assistant post the challenging segments of
these vouchers in the clearing register.
Delegates banks collect those cheques. Taking after day at 8:30 A.m, executors of all
adjacent banks and outside banks exchange the cheques and drafts come to augmentation
from differing banks. They enter the particulars of the pays special mind to a register. After

13
this process the equality with total drafts and total entirety are given to the executor. ABL
satisfies desires under the standards and regulations prescribed by State Bank of Pakistan
(SBP) and have a record with SBP. The clearinghouse of SBP (NIFT), through who branches
forward/get clearing checks close by a timetable practices clearing.
2.4 Account Opening
I learnt how to open new account. The individual ready to open a record need to
complete the account opening structures, which has a couple of specific identifying with
individual information of the single person. The bank cheques that all the information gave by
the individual is legal. Close by the information given by the individual himself, bank obliges
presentations of a formally existing account holder of the same bank however conceivably of
the same branch. The bank similarly obliges account no. furthermore copy of the introducer's
NIC.
2.5 Online Transfer
The department giving online department to the customers, it was my favourite. I
learnt different technique regarding this department. I learnt the philosophy of online trade.
The whole this method need is filling of a slip, and cheques or cash. In the slip the name of
branch extension and account number of the remote individual must be entered. If the
individual is not a account holder of the bank then he have to join his NIC copy with the slip
for his conspicuous confirmation. The individual benefitting this department submits the cash
on the cash counter and after that gives the slip to the particular person at the division, who
then enters the data in the machine. Thusly the cash is traded to a record through PAK

14
account, which is the central record of the bank and all the cover augmentation transaction
need to encounter this strategy.
CHAPTER NO: 03
SWOT ANALYSIS
SWOT analysis is the analysis on which Strengths, Weaknesses, Opportunity and Threats of
any organizations are analyzed
3.1 Strengths
1. The ABL extension is connected through online systems of 755 branches subsequently
empowering them to serve customers in better way.
2. The extension is given most recent machine which builds the pace of machine work.
3. The extension is arranged in business range were business exercises perform more
noteworthy as hope to even touch local location. Subsequently it builds the quantity of
clients.
4. The Branch has the skilful and talented staff.
5. This extension is primary member in ranges, which is an alternate in addition to point
for the Branch.
6. It holds the Accounts, where the instalments & payments are made through the
cheques.
3.2 Weaknesses
1. The Branch has skilful staff with a vast experience, but they are not capable of
changing with the rapid changes in their environment & technology.
2. The client's contacts which are long term are not kept up with the clients.
3. The organization does not encourage creativity of employees in their work.

15
4. The lower staffs are non-agreeable as looked at the lower staff of different extensions.
5. The managers controls are ineffective.
6. The optional forces of trough are low to offer more impetuses and worth added
administrations to its customers.
7. The authoritative society is not helpful
8. No exertions are made to recuperate the remarkable obligations.
9. There is no department for accepting and fulfilling dissentions and welcoming
proposals.
10. Financial reviews are led yet operational reviews have not gotten legal consideration
to the extent that it has to get.
11. There is no strategy, which could support the center and lower level administration to
start imagination.
3.3 Opportunities
1. Some of the workers of the range is serving outside Pakistan. Their families might be
swayed to utilize ABL as channel for settlements.
2. ABL has this chance to get online systems.
3. The Bank has the fundamental framework, which can encourage the online procedure.
4. The gathering from its study and examination of IT organizations have discovered that
there are numerous organizations which are not fulfilled by its present bank, so
Matiari extension with its unrivalled administration excellence and extended living up
to expectations hours can catch those customers.
3.4 Threats

16
1. The greatest danger to the operational achievement of the branch is the better
contender's administrations. Numerous private segment banks are putting forth higher
rates of come back to clients than Allied Bank of Pakistan.
2. Cannibalization of benefits is yet an alternate risk to the achievement of Bank Matiari
branch. The branchs of Allied Bank are placed near the Alflah Bank Matiari branch.
All these extensions are taking ceaselessly one another's customers
3. One of the greatest to the ABL, Matiari extension is the expanding rate of disappoints
customers. The majority of these customers were seen to be disappointed with the
postponements in their adjusting.
4. The biggest dangers to the execution of ABL, Matiari branch are the diminishing
resolve of workers. They feel that they are not furnished with rewards. They are not
given fitting thoughtfulness regarding have a say in the yearly gatherings. The
substitute structures are marked for their benefit without telling them.
5. High-weight vested parties are creating which represents a consistent danger to Allied
Bank.

17
CHAPTER NO: 04
4.1 Recommendation
I have worked for about six weeks in ABL. I have found some loops which are not good for
the bank. But if ABL covers these points then i hope bank will progress more rapidly.
ABL should use new marketing techniques. Management of ABL should provide employees
relaxation by giving them less working hours. Attitude & behaviour of the top management
should be friendly & cooperative. IT professionals should be hired who can help & train the
employees according to new software & IT techniques.
4.2 Conclusion
To entirety up, internship is like "The First Flight" for an energetic business graduate
who is to enter his master life outstandingly soon. It outfits a route to young people and
recognize of corporate planet. It helps them in the presentation phase of their first job likewise
and gave that we talk about internship decision in dealing with a record region, ABL is clearly
the first choice of each living soul who places stock in qualitative methodology of sparing
cash an environment of significantly careful people. Bank is revelling in a robust bit of the pie
and taste of outstanding status with respect to its executor attributes and customer underpin.
ABL is clearly the best bank working in Pakistan. ABL has more customers as appear
differently in relation to diverse banks, accepting that they give fitting astuteness in regards to
every customer then in relatively few years it will be the heading bank of the country.

18
4.5 ANNEXURE
CEO
Boards of Director
Heads of Departments
Regional General Managers
Controller of Operations
Branch Managers
Officer Grade 1, 2 and Lower Staff

19
ABL Functional Hierarchy

4.4 REFRENCE
http://www.google.com
http://www.abl.com
http://www.scribd.com/doc/17345321/Internship-Report-on-Allied-Bank
https://allied.direct.abl.com.pk/allied.direct/index.htm
Direct interaction and learning from:
1. Operations Manager: Abdul Rauf Pathan
2. Operations Officer: Muhammad Ali
3. Business Developer Officer: Pervez Abro

Allied Bank Limited Summer Internship

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INTERNSHIP REPORT

Allied Bank Limited (Matiari Branch)

ALLIED BANK LIMITED REPORT

ALLIED BANK LIMITED REPORT

ALLIED BANK LIMITED REPORT