the amazing internet experience also comes with

incredible customer technical support

Report your issue to our Customer Tech Support on

Start your troubleshooting process by quoting your

1800 121 5678

Ckt 9052942 or Service Request Number

or support@spectranet.in (mailto:support@spectranet.in)

in all your communication through your registered mobile number and

email ID

Select your city

Delhi

Link Down/
Intermittent Disconnection

Latency High

Others

Low Throughput

For cases where no SR no. has been given in 30 minutes of complaint registration

01

Customer Care Team Leader

Prashant Singh

LEVEL

V. 9811421493
2 Hours post ETR lapse

02
LEVEL

Business Support Escalation Lead

Avinash Jha

V. 9953602883 B avinash.jha@spectranet.in (mailto:avinash.jha@spectranet.in)

5 hours post ETR lapse

03

Delhi Network Delivery Head

LEVEL

V. 9873198128 B umesh.kandpal@spectranet.in (mailto:umesh.kandpal@spectranet.in)

Umesh Kandpal

8 hours post ETR lapse

04

National Network Delivery Head

Ayan Ghoshal

National Customer Services

Head

LEVEL

V. 9711765562 B

Reema Ohri

ayan.ghoshal@spectranet.in
(mailto:ayan.ghoshal@spectranet.in)

V. 9953602928 B reema.ohri@spectranet.in
(mailto:reema.ohri@spectranet.in)

24 Hours post ETR lapse

05
LEVEL

Chief Services Officer

Sanjay Mehrotra
9953113484 B sanjay.mehrotra@spectranet.in (mailto:sanjay.mehrotra@spectranet.in)