1. Is your household having a bank account?

Yes
No
2. No. of accounts in your household:
3. Which type of account does your household have?
Savings Bank a/c
Current a/c
Recurring Deposit a/c
Fixed Deposit a/c
If others, (please specify) ___________________________
4. What are the following programs about?
Jan Dhan Yojna
MUDRA Bank
ATAL Pension Yojna
Pradhan Mantri Suraksha Bima Yojna,
Pradhan Mantri Jeevan Jyoti Bima Yojna,
Stand up India
5. What were the reasons that your household to opened the account?
To receive Govt. payments for LPG
To receive Govt. payments from schemes other than LPG
For receiving remittances
For saving money
To request a loan
If others, (please specify) ___________________________
6. How frequently do you save in your account?
Never
At least once a month
Less than once a month
I put in money as and when I can
I have paid money in but not in past 12 months
I have not added money since account was opened
If others, (please specify) __________________________
7. Does Government has any benefit by every citizen having bank account?

8. Reasons for not having a bank account:

I have no money/little money to put in
No bank in this area
No point - benefits received in cash
No point - paid in cash
Concerned there may be too many charges
Tried to open but was refused
Lengthy processes
Not important to me
Anticipated rejection
If others, (please specify) _____________________________
9. Are you aware that banks are opening zero min. balance accounts
for everyone?
Yes
No
10. How did you find out that banks were opening zero balance accounts?
Bank Officials
NGOs
Neighbors
Village Panchayat
Farmer
Clubs
Posters
Village
Meetings
Newspapers/Advertisements
If others, (please specify) ___________________________
11. Do you have any grievances in your no-frills a/c?
No
If yes, please specify? _____________________________________
12. Have your household ever borrowed or taken a loan?
No
If yes, from where?
Banks
Relatives
Friends
Moneylenders
If others, (please specify) _________________________

13. If borrowed from sources other than banks, which of the following reasons
ledto this choice?
Being able to borrow relatively small sums
I did not need to provide security or guarantees
It was available locally
I can make repayments in cash in small weekly or fortnightly sums
It is convenient because they come to the door to collect
It is because I know the lender/collector
If others, (please specify) ___________________________
14. If ever borrowed, what was the type of the credit/loan?
Housing loan
Business Loan
Training/Education loan
Vehicle loan
If personal loan, purpose of the loan Household items Computer
Day to day living expenses or bills
To pay off other debts
If others,(please specify) ____________
15. Are you using any other form of financial service or product?
No
If yes, then which one:
Insurance
Credit card
Debit card
If others, (please specify) ______________________
74
16. What were the reasons for not availing any form of insurance?
Too expensive, can't afford it
Just don't bother, no real reasons
No need for it
I don't have much, nothing valuable
I am in process of doing it
No insurance men coming to door now
Have to have bank account
If others, (please specify) ___________________________________
17. If already having insurance, which of the following type is it?
Life insurance
Health insurance
Vehicle insurance
If others, (please specify) ____________________________
18. What difficulties were faced in the process of accessing the above financial
service(s)?

______________________________________________________________________
______________________________________________________________________
19. Is there any financial advice centre/credit counseling center in your area?
Yes
No
20. Level of importance in the following (1. Very important 2. Fairly important
3.Not veryimportant 4. Not at all important 5. Not sure):
Bank a/c
Small personal loan
Credit card
Financial counseling
Investment advice
Financial education
21. What do you think that the Government, local bodies, banks, NGOs and
othersmight need todo to further achieve financial inclusion?