E-PROCUREMENT TENDER NOTICE

SOFTWARE TECHNOLOGY PARKS OF INDIA

(An Autonomous Society under Department of Electronics & Information
Technology, Ministry of Communications and Information Technology,
Govt. of India)

Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057
Phone: +91 20 22981000, Fax: +91 20 22981035
Web Site: http://www.mah.stpi.in
Ref. No. STPI/P/PAG/03/019/VOL-VII (PART-III)
TENDER NO.: STPI/P/PUR/10/2015-16

Dated: 06.01.2016

Software Technology Parks of India, an Autonomous Society of the Ministry of

Communications and Information Technology, Government of India, invites tenders on e
procurement mode (only through online mode ) through http://eprocure.gov.in under Two
Bid Systems (Technical Bid & Financial Bid) from the authorized service providers/agency
for Providing Manpower on Outsource Basis at STPI Pune and its sub-center.
Online Bids to be submitted on http://www.eprocure.gov.in only.
Tender Form Fee Cost:
Earnest Money Required:

Rs. 500.00
Rs. 1, 00, 000.00

CRITICAL DATES SHEET

Published on https://eprocure.gov.in on

06.01.2016 at 0930 Hrs.

Bid Document download/Sale Start Date

06.01.2016 at 0930 Hrs.

Clarification Start Date & Time

06.01.2016 at 1100 Hrs.

Clarification End Date & Time

Bid Submission Start Date & Time

12.01.2016 at 1600 Hrs.

13.01.2016 from 1100 Hrs. to 1200
Hrs.
14.01.2016 at 1100 Hrs.

Bid Submission End Date & Time

27.01.2016 at 1200 Hrs.

Technical Bid Opening Date

27.01.2016 at 1500 Hrs.

Shall be intimated after technical
evaluation

Pre-bid meeting Date & Time

Financial bid opening Date & Time

Note:
i.

ii.

Pre-bid Conference will be held at STPI Pune, Plot No.P1, Phase-1, Rajiv Gandhi
Infotech Park, MIDC, Hinjawadi, Pune - 411 057 on 13.01.2016 from 1100 Hrs. to
1200 Hrs.
All details, regarding the subject tender are available on our websites
www.mah.stpi.in and https://eprocure.gov.in/eprocure Any change / modification
in the tender enquiry will be intimated through above websites only. Bidder are
therefore, requested to visit our websites regularly to keep themselves updated.

iii.

Manual bids will not be accepted.

iv.

For submission of E-bid, bidders are required to get themselves registered with
http://eprocure.gov.in/eprocure/app website along with class II or III digital signature
certificates issued by CCS under IT Act 2003. The detailed procedure is available
in the website under the tab Help for Contractors, Information about DSC,
Bidders manual kit etc.

v.

Cost of Tender Document and Earnest Money should reach to STPI Pune, Plot
No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057
before the last date for submission of bids failing which offer will be liable for
rejection. Bidders, however, have to attach scanned copies of Earnest Money and
Tender cost documents along with their e-tender.

vi.

Tender Fee & Earnest Money Deposit should reach to STPI, Plot No. P-1, Phase 1,
Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411057 before the last date of
submission of bids failing which offer will be liable for rejection. However, Bidder
registered under NSIC, exempted from Tender Fee / EMD are advised to submit
the required valid Certificate for record purpose. Bidders, however, have to
attach proof of scanned copy of Tender Fee & Earnest Money Deposit documents
along with their e-tender.

vii.

Any queries relating to the process of online bid submission or queries relating to
CPP Portal are available at https://eprocure.gov.in. Further, any clarifications, in
general may be directed to the 24x7 CPP Portal Helpdesk on Toll Free No.
18002337315.

viii.

The bids should be submitted along with Tender Fee of Rs. 500/- and Earnest
money of Rs. 1, 00, 000/-(Rupees One Lakh Only) in the form of demand draft
drawn in favor of STPI, Pune. Bids received without the tender fee and earnest
money will not be considered. However, Bidder registered under NSIC, exempted
from Tender Fee / EMD are advised to submit the required valid Certificate for
record purpose.
EMD of unsuccessful bidder will be returned after finalization
and award of Contract to successful bidder. The EMD of successful bidder shall
be converted as Security deposit. The same shall be returned interest free within
one month from the closure of the contract period (24 months).

Sd/Director, STPI Pune

STPI- Pune

Page 2 of 26

INSTRUCTIONS TO BIDDER
1.0

Online bids under two envelope/cover system is hereby invited on behalf of

Software Technology Parks of India Pune for Hiring Outsoucred Manpower through
outsource agency as per the enclosed requirement. Tender forms can also be
downloaded from the website www.mah.stpi.in & www.eprocure.gov.in/eprocure/app .
1.1 This section of the bidding documents provides the information necessary for
bidders to prepare online responsive bids, in accordance with the requirements of the
Employer. It also provides information on online bid submission, opening, evaluation and
contract award.
1.2

INSTRUCTIONS FOR ONLINE BID SUBMISSION:

The bidders are required to submit soft copies of their bids electronically on the Central
Public Procurement (CPPP) Portal, using valid Digital Signature Certificates. The
instructions given below are meant to assist the bidders in registering on the CPP Portal,
prepare their bids in accordance with the requirements and submitting their bids online
on the CPP Portal.
1.2.1 REGISTRATION:
(i)

Bidders are required to enroll on the e-Procurement module of the Central Public
Procurement Portal by using the Click here to Enroll option available on the home
page. Enrolment on the CPP Portal is free of charge.
(ii) During enrolment / registration, the bidders should provide the correct/true
information including valid email-id & mobile no. All the correspondence shall be
made directly with the contractors/bidders through email-id provided.
(iii) As part of the enrolment process, the bidders will be required to choose a unique
username and assign a password for their accounts.
(iv) For e-tendering possession of valid Digital Signature Certificate (Class II or Class
III Certificates with signing key usage) is mandatory which can be obtained from
SIFY/TCS/nCode/eMudra or any Certifying Authority recognized by CCA India on
eToken/ SmartCard.
(v) Upon enrolment on CPP Portal for e-tendering, the bidders shall register their valid
Digital Signature Certificate with their profile.
(vi) Only one valid DSC should be registered by a bidder. Bidders are responsible to
ensure that they do not lend their DSCs to others which may lead to misuse and
should ensure safety of the same.
(vii) Bidders can then log into the site through the secured login by entering their user
ID / password and the password of the DSC /eToken.

STPI- Pune

Page 3 of 26

1.2.2 PREPARATION OF BIDS

(i) For preparation of bid, Bidders shall search the tender from published tender list
available on site and download the complete tender document and should take into
account corrigendum, if any published, before submitting their bids. After selecting the
tender document same shall be moved to the My favourite folder of bidders account
from where bidder can view all the details of the tender document.
(ii) Bidder shall go through the tender document carefully to understand the documents
required to be submitted as part of the bid. Bidder shall note the number of covers in
which the bid documents have to be submitted, the number of documents - including the
names and content of each of the document that need to be submitted. Any deviations
from these may lead to rejection of the bid.
(iii) Any clarifications, if required, then same may be obtained online through the tender
site, or through the contact details given in the tender document.
(iv) Bidder should get ready in advance the bid documents to be submitted as indicated
in the tender 2222document/schedule in PDF/xls/rar/zip/dwf formats. If there is more
than one document, they can be clubbed together using zip format.
(v) Bidder can update well in advance, the documents such as experience certificates,
annual report, PAN, TIN, EPF, service tax, other details etc., under My Space option,
which can be submitted as per tender requirements. This will facilitate the bid
submission process faster by reducing upload time of bids.

STPI- Pune

Page 4 of 26

2.0 BID SUBMISSION:

Only Online Bids need to be submitted on http://eprocure.gov.in/eprocure. The tenders
shall be of 2 bid system (Technical Bid:Part-I & Financial Bid:Part-II). Manual bids will
not be accepted.
The following instruction may be followed by the bidders while submission of their bids
on online mode.
(i) Bidder should log into the site well in advance for bid submission so that he/ she
upload the bid in time i.e. on or before the bid submission time.
(ii) Bidder should prepare the Tender Fee and EMD as per the instructions
specified in the NIT/ tender document. The originals should be submitted to the
Tender Inviting Authority, on or before the last date & time of bid submission.
Bidder should send the EMD & Tender fee through Indian postal Service/ Courier
services. The details of the DD/BC, physically sent, should tally with the details
available in the scanned copy and the data entered during bid submission time.
Otherwise the uploaded bid will be rejected.
(iii) While submitting the bids online, the bidder shall read the terms & conditions (of
CPP portal) and accepts the same in order to proceed further to submit their bid.
(iv) Bidder shall select the payment option as offline to pay the Tender Fee/ EMD and
enter details of the DD/BC.
(v) Bidder shall digitally sign and upload the required bid documents one by one as
indicated in the tender document.
(vi) Bidders shall note that the very act of using DSC for downloading the tender
document and uploading their offers is deemed to be a confirmation that they have read
all sections and pages of the tender document without any exception and have
understood the complete tender document and are clear about the requirements of the
tender document.
(vii) Bidder shall note that each document to be uploaded for the tender should be less
than 2 MB. If any document is more than 2MB, it can be reduced through zip/rar and the
same can be uploaded. For the file size of less than 1 MB, the transaction uploading
time will be very fast.
(viii) Bidders shall submit their bids through online e-tendering system to the Tender
Inviting Authority (TIA) well before the bid submission end date & time (as per Server
System Clock). The TIA will not be held responsible for any sort of delay or the
difficulties faced during the submission of bids online by the bidders at the eleventh hour.
(ix) After the bid submission (i.e. after Clicking Freeze Bid Submission in the portal),
the bidders shall take print out of system generated acknowledgement number, and
keep it as a record of evidence for online submission of bid, which will also act as an
entry pass to participate in the bid opening.
STPI- Pune

Page 5 of 26

(x) Bidder should follow the server time being displayed on bidders dashboard at the
top of the tender site, which shall be considered valid for all actions of requesting, bid
submission, bid opening etc., in the e-tender system.
(xi) All the documents being submitted by the bidders would be encrypted using PKI
(Public Key Infrastructure) encryption techniques to ensure the secrecy of the data. The
data entered cannot be viewed by unauthorized persons until the time of bid opening.
The confidentiality of the bids is maintained using the secured Socket Layer 128 bit
encryption technology.

STPI- Pune

Page 6 of 26

SECTIONI
The tenders from the authorized service providers/agency for Providing Manpower on
Outsource Basis for STPI Pune and its sub-center, shall be under 2 bid system (Technical
Bid:Part-I & Financial Bid: Part-II) through e-procurement mode as detailed in the above
section of this document. Manual bids will not be accepted.
Part I should comprise acceptance of our terms & conditions of contract, Audited balance
sheet of last 3 years (FY: 2012-13, 2013-14, and FY 2014-15), , IT returns for last 3 years
(FY: 2012-13, 2013-14, and FY 2014-15), Customer PO/ completion certificate as per RFP,
Copy of the PAN Card, Sales & Service tax registration certificate/TIN/VAT, Registration /
Incorporation of the firm/company, Copy of ESI registration certificate, Copy of PF
registration certificate, registration certificates issued under labour laws, professional tax
laws, Shops and Establishment Acts allotted by the concerned authorities, Certificate proof
from the concerned department with regard to nature of business being carried out by the
bidder i. e. Sourcing Technical and Non Technial manpower and other supporting documents
indicating the proof of having provided similar services to Govt. Departments / Autonomous
bodies under (Central and State Govt.) and Public sector Undertakings. Tender fee of Rs.
500/-(Rupees five hundred only) and Earnest Money Deposit of Rs. 1, 00, 000/-(Rupees One
Lakh Only) drawn on any Nationalized /Commercial Bank in favour of the STPI, Pune.
However, if exempted from fee, supporting Certificate issued by the concerned
authorities is to be attached.
Part Ia General Terms & Conditions of Tender & Contract.
Part Ib Eligibility Criteria.
Part Ic Scope of Work.
Part Id Terms & Conditions of work.
Part Ie Annexure I, II
Part If Tender Acceptance Letter (Annexure-III)
Part-II should be the price offer (Financial Bid) to be submitted separately as per the given
format (The price offer will be considered only of those parties who submitted all
documents indicated in check list of Part I of tender and are found competent on the basis of
information submitted in Part I.
Tenderers / Bidders are requested to submit their most competitive rates. It may please be
noted that incomplete tenders will NOT be accepted.
1.
A. Contents of Technical Bid: The bidder should submit / upload the scanned
copy of the following documents in respect of Technical Bid in the stipulated
format:
a. Tender fee and Earnest Money Deposit. If exempted from fee, supporting
Certificate issued by the concerned authorities is to be attached.
b. Duly filled / signed Annexure-I (Data of Prospective Bidder), Annexure-II
(Declaration), Annexure-III (Tender Acceptance letter).
c. Registration Certificate of Shop and Establishment Act.
d. Registration / Incorporation of the firm/ company.
e. Valid
STPI- Pune

Registration

Certificate

proof

from

the

applicable

statutory

Page 7 of 26

body/Department for providing the manpower i.e. Sourcing Technical and

Non Technial manpower.
f.

Sales & Service tax registration certificate / TIN / VAT.

g. ESI registration.
h. PF registration.
i. PAN from Income Tax department.
j.

IT returns for last 3 years (i.e. FY: 2012-13, 2013-14, and 2014-15).

k. The audited balance sheet for the last three Financial Years (i.e. FY: 2012-13,
2013-14, and 2014-15).
l.

The bidder should have local Office in Pune/Mumbai, necessary proof to be

submitted.

m. Documentary evidence such as PO copies and completion certificate w. r. t

successful completion of similar works during the last 3 years to Govt.
Departments / Autonomous bodies under Govt. (Central and State Govt.)
and Public sector Undertakings.
n. Any other related documents.
A service provider having any legal suit/criminal case pending against its proprietor or any of
its Directors (in the case of Private Ltd, Company) or having been earlier convicted on
grounds of moral turpitude or for violation of laws in force shall not be eligible. Declaration to
this effect as per the format (Annexure IV) is to be submitted by the bidder.
B. Contents of Financial Bid:
Documents to be uploaded with the Financial Bid:
i) The bidder should submit / upload the scanned copy of the Annexure-IV (Part-II)
(Financial Bid) in respect of Commercial Bid in the stipulated format. The price
offer / commercial bid will be considered only of those parties who submitted all
documents indicated in Part I / content of Technical Bid of Tender and are found
competent on the basis of information submitted.

1. Bidders should not be under a declaration of ineligibility for corrupt and fraudulent
practices as per format specified in Annexure II.
2. STPI-Pune reserves the right to cancel/withdraw the bid without assigning any
reasons for such decision. STPI-Pune also reserves the right to award to any bidder
or cancel the orders issued to any bidder without assigning any reason thereof. Such
decision will not incur any liability whatsoever on the part of STPI-Pune consequently.
3. Bidders shall adhere to the procedure and processes laid down in this document and
shall follow fair and ethical practices of trade.
4. Deadline for Submission of Bids:
a. Bids must be submitted online within the due time, date specified in the tender.

STPI- Pune

Page 8 of 26

b. STPI-Pune may extend this deadline for submission of bids by amending the bid
documents. This will be suitably notified in the websites www.mah.stpi.in and
https://www.eprocure.gov.in
5. STPI-Pune reserves the right to accept the offer in full or in parts or reject
summarily.

STPI- Pune

Page 9 of 26

PART-Ia
GENERAL TERMS AND CONDITIONS OF TENDER & CONTRACT
1. The tender should be submitted online only on https://eprocure/gov.in/eprocure/app
not later than 27.01.2016 at 1200 Hrs.
2. Period of validity of bids
a. The tender submitted should be valid for four months / 120 days from last date
of opening of Financial bid.
b. STPI-Pune may ask for the bidders consent to extend the period of validity. Such
request and the response shall be made in writing only. The bidder is free not to
accept such request without forfeiting the EMD. A bidder agreeing to the request
for extension will not be permitted to modify his bid.
c. Bid evaluation will be based on the bid prices without taking into consideration the
above corrections.
3. Only net rates should be quoted as per the format given in Part-II (Annexure-IV)
stipulated in the tender.
4. Rates Quoted should be for Providing Manpower on Outsource Basis at STPI Pune
period of 2 years. However, the PO/ Work order shall be issued on the successful
bidder only for a period of 12 months. The same may be renewed for subsequent 12
months, subject to satisfactory service and acceptance by STPI, without any
escalation in the price.
5. Tender Fee and Earnest Money Deposit (EMD)
a. Tender Fee of Rs. 500/- and Earnest Money Deposit of Rs. 1,00,000/- in the form
of a Bankers Cheque or Demand Draft drawn on any Commercial Bank in favour
of STPI-Pune payable at Pune.
The same should reach The Director, Software Technology Parks of India, Plot
No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057,
before the due date and time for submission of bids failing which offer will be
liable for rejection. Bidders, have to attach scanned copy of Tender Fee and
Earnest Money Deposit while submitting the bids online.
HOWEVER, IF EXEMPTED FROM FEE, SUPPORTING CERTIFICATE ISSUED
BY THE CONCERNED AUTHORITIES IS TO BE SUBMITTED BEFORE THE
LAST DATE AND TIME OF SUBMISSION OF BIDS AT THE ADDRESS
MENTIONED ABOVE.
Bids submitted without Tender Fee and EMD will stand rejected. EMD will not be
accepted in the form of cash / cheque. No interest is payable on EMD.
b. The EMD will be returned to the bidder(s) whose offer is not accepted by STPIPune within one month from the date of the placing of the final order(s) on the
STPI- Pune

Page 10 of 26

selected bidder(s). In case of the bidder(s) whose offer is accepted, the EMD
amount will be converted as Security deposit till the contract is in force.
c. However if the return of EMD is delayed for any reason, no interest / penalty shall
be payable to the bidder.
d. The successful bidder, on award of contract / order, must send the contract/order
acceptance in writing, within 7 days of award of contract/order, failing which the
EMD will be forfeited.
e. The EMD shall be forfeited, if the bidder withdraws the bid during the period of bid
validity specified in the tender/during the course of award of work order/during
work in progress stage.
6. Interpretation of the clauses in the Tender Document / Contract Document
In case of any ambiguity / dispute in the interpretation of any of the clauses in this Tender
Document, The Director, STPI-Punes interpretation of the clauses shall be final and
binding on all parties.

7. STPI-Pune reserves the right to award the contract partly or wholly to one or more
tenderers.

STPI- Pune

Page 11 of 26

PART-Ib
1. ELIGIBILITY CRITERIA
1.1

Only registered and authorized service providers having adequate experience for at
least Four years in the field of providing manpower services to Government
Organisations / PSUs/ Corporate Sector etc. shall participate in this tender.
Certificate proof from the concerned department with regard to nature of
business being carried out by the bidder ie. Sourcing Technical and Non
Technial manpower to be submitted.

1.2

The agency should have minimum turnover of Rs.5.00 Lakhs per annum
exclusively from the Agency Service Charges. Proof of documentary evidence
shall be submitted along with the quotation for qualification.

1.3 The bidder shall submit / upload the following documents:

Tender fee and Earnest Money Deposit. If exempted from fee, supporting
Certificate issued by the concerned authorities is to be attached.

Duly filled / signed Annexure-I (Data of Prospective Bidder), Annexure-II

(Declaration), Annexure-III (Tender Acceptance letter).

Registration Certificate of Shop and Establishment Act.

Registration / Incorporation of the firm/ company.

Valid Registration Certificate proof from the applicable statutory

body/Department for providing the manpower i.e. Sourcing Technical and
Non Technial manpower.

Sales & Service tax registration certificate / TIN / VAT.

ESI registration.

PF registration.

PAN from Income Tax department.

IT returns for last 3 years (i.e. FY: 2012-13, 2013-14, and 2014-15).

The audited balance sheet for the last three Financial Years (i.e. FY: 2012-13,
2013-14, and 2014-15).

The bidder should have local Office in Pune/Mumbai, necessary proof to be

submitted.

Documentary evidence such as PO copies and completion certificate w. r. t

successful completion of similar works during the last 3 years to Govt.
Departments / Autonomous bodies under Govt. (Central and State Govt.)
and Public sector Undertakings.

Financial Bid format as given in Part-II.

Any other related documents.

1.4

STPI- Pune

A service provider having any legal suit/criminal case pending against its proprietor
or any of its Directors (in the case of Private Ltd, Company) or having been earlier
convicted on grounds of moral turpitude or for violation of laws in force shall not be
Page 12 of 26

eligible. Declaration to this effect as per the format (Annexure-II) mentioned

below to be submitted by the bidder.
1.5

Quality of Manpower:
STPI has prescribed the Bench Mark such as educational qualification,
professional qualification, age, experience etc., in respect of the manpower to be
engaged on outsource basis. Therefore, the qualified tenderer shall provide the
required manpower strictly meeting the bench marks of STPI.

1.6

Arbitration :
If, a dispute arises out of or in connection with this contract, or in respect of any
defined legal relationship associated therewith or derived there from, the parties
agree to submit that dispute to arbitration under the ICADR arbitration rule, 1996.
The venue of the arbitration shall be at Pune only. The language of the arbitration
proceedings shall be in English.

1.7 No tender will be considered without Tender Fee, E.M.D. and other essential
documents indicated in this document. HOWEVER, IF EXEMPTED FROM FEE,
SUPPORTING CERTIFICATE ISSUED BY THE CONCERNED AUTHORITIES IS TO
BE SUBMITTED BEFORE THE LAST DATE AND TIME OF SUBMISSION OF BIDS
AT THE ADDRESS MENTIONED ABOVE.

STPI- Pune

Page 13 of 26

PART-Ic
Scope of Work for Providing Manpower on Outsource Basis
for STPI Pune and its sub-centers.
1. Scope of the Bid:
STPI-Pune invites Sealed tenders from well established reputed firms / registered
Service Providers for providing manpower for Admin Support Staff, Technical Support
Staff, Electricians, Secretaries / Stenographers, Receptionists, Hindi Officer, Hindi
Translator, Hindi Typist, Office Assistants, Engineers / Software Engineers, Business
Development Manager and any other manpower requirements as and when arises
required by STPI Pune and its sub centers. The number shall be determined on
assessment of work load by STPI from time to time.
2. Type of Manpower required and their Qualifications etc :
2.1 General:
a. The person should be well disciplined in the organization.
b. The person is required to maintain confidentiality of the organizations procedures
and for any damage incurred by him/her should be reimbursed to STPI.
c. The age criteria of the candidate is below 30 Years.
d. The minimum qualification and experience of the candidate in general is as per
the below table:
Sl.
No.
1

Nature of activity
Technical Support Staff

Diploma
(Electronics
Communication,
CSE,
Electrical etc)

Engineers
Engineers

Admin Support Staff /

Data Entry Operator (for
Accounts,
Admin,
Purchase & Stores, Infra,
EXIM groups)

STPI- Pune

Minimum Qualification

Minimum Experience
& Experience in the relevant
IT, field for the above category is
preferred unless specified.

Software B.E / B.Tech in Electronics & Experience in the relevant

Communication / Computer field for the above category is
Science or equivalent from preferred unless specified
recognized university / college.
Experience in the relevant
Any Graduate
Good
Knowledge
of field for the above category is
English (Communication & preferred unless specified.
Written)

Page 14 of 26

Sl.
No.

Nature of activity

Minimum Qualification

Office Assistants

Secretaries
Stenographers

Minimum Experience

Minimum 10th Std passed. Experience in the relevant

Should be able to read and field for the above category is
preferred unless specified.
write in English
Should be able to do the
routine tasks such as
assisting
in
dispatch
section,
Filing,
Photocopying,
Scanning,
Arrangement of files.
Diploma
in
Secretarial
Practice or Commercial
Practice / Graduation with
Typing and Stenography
(Englih)
Working knowledge of
computers viz MS Office
(word, Excel, powerpoint).

Receptionist

Experience in handling front

Any Graduate
Working
knowledge
of office
computers viz MS Office
(word, Excel, powerpoint).
Good Knowledge of English
(Communication & Written)

Hindi Officer

Post Graduate in Hindi with Implementation of Official

PG
Diploma
in
Hindi Language in any of the govt
Translation
organization.

Hindi Typist

Experience in the relevant

B.A Graduatation in Hindi.
Hindi Typing speed of 25 to field
35 Words per minute
Working knowledge of
computers viz MS Office
(word, Excel, powerpoint).

9.

Any other requirement as

and when needed by
STPI

STPI- Pune

Page 15 of 26

3. Details of the Manpower required.

3.1 The details of current requirement of manpower to be deployed at STPI offices in
Pune and its centres are given below:
Sr. No.

Location

Number of Personnel
required
30

Basic Credentials
Technical/Non Technical

01

Pune

02

Mumbai

Technical/Non Technical

03

Nagpur

Technical/Non Technical

04

Nasik

Technical/Non Technical

05

Aurangabad

Technical/Non Technical

06

Kolhapur

Technical/Non Technical

07

Goa

Technical/Non Technical

STPI- Pune

Page 16 of 26

PART-Id
Terms and Conditions for Providing Manpower on Outsource Basis for STPI Pune and
its sub-centers.
1.

Based on the need, STPI will forward the requirement. The Service Provider has to
shortlist the candidates as per the requirement of STPI and conduct the
preliminary interview before forwarding their resumes to STPI for interview. The
Service provider shall submit the shorlisted resume in the ratio of 1:3 within one
week from the date of request for each post from the STPI. Failure to comply with
the timelines and the ratio will attract penalty of Rs.250/- on each occasion.

2.

The personnel engaged for the services in STPI on out source basis through the
placement agency shall be the employees of the Placement Agency only and shall
take their remuneration/wages from them. The out source staff members hired
through the placement agency will have no claim of whatsoever nature including
monetary claims or any other claim or benefits from STPI.

3.

The Placement Agency will be responsible for compliance of all the

applicable laws and obligations arising out from the action of providing services of
all personnel.

4.

Any liability arising under Municipal, State or Central Govt. laws and regulations
will be the sole responsibility of the Placement Agency and STPI shall not be
responsible for any such liability or lapses.

5.

The Placement Agency shall undertake to indemnify the STPI for any liability under
any law arising out of the engagement of the said personnel.

6.

The Placement Agency shall comply with all the rules and regulations regarding
safety and security of its employees and STPI will in no way be responsible in any
manner in case of any mishap to their personnel.

7.

The personnel provided shall be under the direct control and supervision of
the Placement Agency. However, the out sourced staff members working in STPI
Pune and its sub centers shall comply with the oral and written instructions
given on day to day basis, by the officer(s) authorized by STPI from time to time.
They will be bound by office timings, duty, placement, locations, etc., as decided
by the STPI.

8.

The Placement Agency shall not sub-contract the services of personnel sponsored
by them without prior permission of the STPI.

9.

The Placement Agency shall make payment of remuneration/wages to its

personnel before 5th of every month. After making the payment, the Placement
Agency shall raise the bill on STPI for payment of the settled amount along with
copies of PF & ESIC Challan copies. The same shall be paid on or before 30 days
from the date of receipt of invoice.

10.

In case, the out source staff are required to visit out side the jurisdiction of their
assigned work place on official purpose the service provider shall arrange / bear

STPI- Pune

Page 17 of 26

the expenses incurred towards travel, boarding, lodging etc of their employee/s,
which will be reimbursed subsequently by STPI at mutually pre-agreed rates on
case to case basis.
11.

Each outsource employee is entitled for one day leave in a month without any
salary deduction. STPI shall deduct proportionate amount for each day of
absence of the personnel other than the entitled leave while making payment to
the Placement Agency each month.

12.

The Placement Agency shall be responsible for the discipline and conduct of the
personnel sponsored by them and in case the personnel lack in discipline and their
quality of work deteriorates during the course of their service, the
Placement Agency shall provide replacement services of suitable personnel.

13.

During the subsistence of the contract, STPI shall not undertake any monetary
liability other than the amount payable to the Placement Agency for the services of
personnel provided by them. Other liabilities, if any, shall be solely rest on the
Placement Agency.
Even if STPI has to bear such liabilities on unforeseen
circumstances/occasions, STPI will recover such amount from the Placement
Agency by adjusting the amount payable to them.

14.

In case the employees of the Placement Agency do not attend the work at any
time for whatever reason, the Placement Agency shall make alternate
arrangements to STPI, so that the daily work of STPI does not suffer.

15.

The Placement Agency will not seek escalation in the rates quoted during the
contract period.

16.

If the Placement Agency fails to provide satisfactory performance, STPI shall be at

liberty to terminate the contract and withhold the Security Deposit or the
balance payment of the Placement Agency, etc.

17.

STPI reserves the right to abandon or terminate the contract at any time
without assigning any reason and it can stipulate any additional term and condition
at any time during the currency of the contract.

18.

All disputes will be settled in the jurisdiction of the Pune Court.

19.

The period of the contract will be two years from the date of award of the contract;
however the PO/ Work order shall be issued for a period of 12 months. The same
may be renewed for subsequent 12 months, subject to satisfactory service and
acceptance by STPI without any price escalation.

20.

The Placement Agency shall supply a copy of confirmation from their employees
regarding acceptance of employment at agreed wages in advance. The ID cards
for the employee shall be arranged by the Placement Agency in consultation with
STPI.

21.

STPI reserves the right to accept or reject any Tender/Quotation in full or in part,
without assigning any reason thereof.

STPI- Pune

Page 18 of 26

22.

The owner/partner/manager of the Placement Agency should be available on

his own direct telephone (office as well as residence) and also on mobile phone.

23.

There should be no cutting/overwriting in the Quotations.

24.

A copy of these terms and conditions duly signed by the tenderer in token
of having understood and agreed to the same should be attached along with
the Quotation.

25.

The Quotations will be opened online in the presence of the representatives

of the bidders who may wish to be present.

26.

The Placement Agency will be required to execute the contract agreement

on a non-judicial paper of Rs.100/- on acceptance of their Quotation.

27.

The Placement Agency shall ensure deployment of suitable people from proper
background after investigation/verification, collectiong proofs of identy, previous
work experience, proof of residence and recent photograph and withdraw such
employess who are not found suitable by the office for any reasons immediately on
receipt of such a request.

28.

The normal working days per week are 6 days and working hours for all the
category of personnel shall be as stipulated by STPI on all working days. However,
depending upon the urgency of works, the personnel may be required to work late
(beyond office hours) or on holidays depending on demands or work.

29.

The service Provider shall ensure that the Rules and Regulations of the Minimum
Wages Act, ESI, PF remittance and Labour Contract Act are followed strictly and
complied with. The Service Provider shall enclose relevant registration and
remittance Certificate as applicable to the relevant act / rules.

30.

The successful bidder shall be required to pay at least prescribed minimum wages
to the manpower supplied as prescribed under the Central Govt. Minimum Wages
Act, as revised from time to time and as notified by the Ministry of Labour, Govt. of
India. The Successful bidder shall maintain proper records as required under the
Law / Acts.

31.

STPI at its sole discretion depending upon the workload may at any point of time
extend or curtail the contract or make changes in the requirement of manpower
giving 15 days notice.

32.

STPI shall review the performance of the placement agency bi-anually,

shortcoming noticed in the performance shall be submitted for management for
suitable action/penalty.

33.

EMD of unsuccessful bidder will be returned after finalization of contract. The EMD
of successful bidder shall be converted as Security deposit. The same shall be
returned interest free within one month from the closure of the contract period (24
months).

STPI- Pune

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34.

Price basis:
Service charge shall be quoted in percentage (%age) for manpower
services (i.e. technical & non-technical).
Service charges should be quoted exclusive of Service Tax.
Service charges %age should be quoted both in figures and in words.
Any other other taxes and levies applicable shall be quoted
separately with break-up.

35.

STPI has all the right to reject/accept any/ all the tender(s) without assigning any
reasons whatsoever.

36.

Failure by the service provider to comply with any statutory requirements and
terms of agreement during the period of contract shall result in termination of the
contract and subsequent disqualification for participation in any future tender in
STPI. The security deposit will also be forfeited.

37.

In case of withdrawal of offer by the successful bidder, the EMD shall be forfeited.

38.

Service provider should have a local Office in Pune for day to day coordination.

39.

Place of posting is at the discretion of STPI which can be in any of the locations
viz., Pune, Mumbai, Nagpur, Nashik, Aurangabad, Kolhapur, Goa or anywhere in
the state of Maharashtra & Goa as per the requirement.

40.

The bidding process is stipulated in the tender document clearly. In case of any
clarifications about bidding process/eligibility criteria the bidders may seek
clarification by writing a mail to mah.pur@stpi.in.

41.

The award of contract shall be hosted on website www.mah.stpi.in/

https://eprocure.gov.in/epublish. The reason for non selection shall be disclosed
provided the bidder gives in writing. The bidders may seek clarification by writing
mail to mah.pur@stpi.in.

42.

Service tax shall be applicable as per prevailing norms at the time of billing.

STPI- Pune

Page 20 of 26

PART-Ie
Annexure-I
The Data to be furnished by prospective bidders for necessary Evaluation
Sl.
No.

Bidders response
enclose the proofs
wherever applicable

Details

Name of the company

Address and contact details

Tender fee and Earnest Money Deposit. If

exempted from fee, supporting Certificate issued
by the concerned authorities is to be attached.

5
6

Duly filled / signed Annexure-I (Data of

Prospective Bidder), Annexure-II (Declaration) &
Annexure-III (Tender Acceptance letter).
Registration
Certificate
of
Shop
and
Establishment Act (Nature of Business Certificate
from the applicable Statutory Body/Department).
Type of company and Incorporation certificate
(Individual/Partnership/Private Ltd/Ltd., etc).

Sales & Service tax registration certificate / TIN /

VAT.

ESI / PF registration No.

10

PAN from Income Tax department.

IT returns for last three Financial years
(FY: 2012-13, FY: 13-14, FY: 14-15)
(IT Returns as above to be submitted)
Turn over details:

11

12

13

14

Financial Year 2012-13

Financial Year 2013-14
Financial Year 2014-15
(Audited balance sheet to be enclosed)
Proof for having local office in Pune / Mumbai
(Documentary evidence need to be submitted)
Documentary evidence such as PO copies and
completion certificate w. r. t successful completion
of similar works during the last 3 years (FY 201213, 2013-14, 2014-15) to Govt. Departments /
Autonomous bodies under Govt. (Central and
State Govt.) and Public sector Undertakings.
(Signature of authorized signatory with seal & date)

STPI- Pune

Page 21 of 26

Annexure II
DECLARATION
I/We hereby declare that no legal suit/criminal case is pending against the company or any of
its proprietors or any of its Directors (in the case of Private Ltd, Company) or have not been
earlier convicted on grounds of moral turpitude or for violation of laws in force.
I/We hereby certify that the information furnished above is full and correct to the best of
my/our knowledge. I/We understand that in case any deviation is found in the above
statement at any stage, the supplier will be blacklisted and will not be permitted to have any
dealing with the STPI-Pune in future.

Seal and Sign of Bidder

Name & Address:

STPI- Pune

Page 22 of 26

PART If
Annexure-III
Tender Acceptance Letter
(To be submitted duly signed format (Scanned Copy) by the authorized signatory on
Company Letter Head)
Date:.
To,
The Director,
Software Technology Parks of India
Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park,
MIDC, Hinjawadi, Pune - 411 057
Sir,
Sub: Acceptance in respect of Terms & Conditions of Tender document for Providing
Manpower on Outsource Basis for STPI Pune and its sub-centers.
1. I/We have downloaded/ obtained the tender document(s) for the above mentioned
Tender/Work from the web site https://eprocure.gov.in/eprocure .
2. I/We hereby certify that I/we have read all the terms and conditions of tender document
from Page No. _______ to ______ (including all Annexure(s)/Paras, etc., which shall
form part of the contract agreement and I/we shall abide hereby by all the terms &
conditions contained therein.
3. The corrigendum(s) issued from time to time by your department/organization too has also
been taken into consideration, while submitting this acceptance letter.
4. I/ We hereby unconditionally accept all the terms and conditions of above mentioned
tender document and corrigendum(s) as applicable.
5. In case any provisions of this tender are found violated, then your department/organization
shall without prejudice to any other right or remedy be at liberty to reject my bid including
the forfeiture of earnest money deposit.
6. I/ We confirm that our bid shall be valid upto four months / 120 days from date of
opening of Financial bid.
7. I/ We hereby certify that all the statements made and information supplied in the enclosed
Annexures/Paras etc. furnished herewith are true and correct.
8.

I/ We have furnished all information and details necessary for demonstrating our
qualification and have no further prominent information to supply.

9. I/ We understand that you are not bound to accept the lowest or any bid you may receive.
10. I/ We certify / confirm that we comply with the eligibility requirements as per Bid
documents.
Seal and Sign of Bidder
Name & Address:
STPI- Pune

Page 23 of 26

PART-II
Annexure-IV
Financial Bid
Sub:

Providing Manpower on Outsource Basis at STPI Pune and its sub-center

Name of the company

Sl No.
1.

:
Percentage of Service
Charges & Taxex

Description
Service Charges for providing manpower (in %)

a. Payment Terms (Please indicate acceptance)

b. Bid Validity

30 Days after the

submission of Invocie
along with supporting
docuemnts.
Four months from the
date of opening of the
Financial bid.

c. Service tax shall be applicable as per prevailing norms at the time of billing.

Signature of authorized signatory with seal & date

STPI- Pune

Page 24 of 26

Special Instructions to the Contractors/Bidders for the e-submission of the bids online
through e procurement tender site
1. Bidder should do the registration in the tender site http://eprocure.gov.in using the
option available. Then the Digital Signature registration has to be done with the etoken, after logging into the site. The e-token may be obtained from one of the
authorized Certifying Authorities such as MTNL/SIFY/TCS / nCode/eMudhra.
2. Bidder then login to the site thro giving user id / password chosen during registration.
3. The e-token that is registered should be used by the bidder and should not be
misused by others.
4. The Bidders can update well in advance, the documents such as certificates,
purchase order details etc., under My Documents option and these can be selected
as per tender requirements and then send along with bid documents during bid
submission.
5. After downloading / getting the tender schedules, the Bidder should go thro them
carefully and then submit the documents as asked, otherwise, the bid will be rejected.
6. If there are any clarifications, this may be obtained online thro the tender site, or thro
the contact details. Bidder should take into account of the corrigendum published
before submitting the bids online.
7. Bidder, in advance, should get ready the bid documents to be submitted as indicated
in the tender schedule and they should be in PDF/xls /rar/dwf formats. If there is more
than one document, they can be clubbed together.
8. Bidder should get ready the EMD as specified in the tender. The original should be
posted/couriered/given in person to the Tender Inviting Authority, within the bid
submission date & time for the tender.
9. The bidder reads the terms & conditions and accepts the same to proceed further to
submit the bids.
10. The bidder has to submit the tender document online well in advance before the
prescribed time to avoid any delay or problem during the submission process.
11. After the bid submission, the acknowledgement number, given by the e-tendering
system should be printed by the bidder and kept as a record of evidence for online
submission of bid for the particular tender.
12. The details of the Earnest Money Deposit document submitted physically to the Dept
and the scanned copies furnished at the time of bid submission online should be the
same otherwise the Tender will be summarily rejected.
13. The Tender Inviting Authority (TIA) will not be held responsible for any sort of delay
or the difficulties faced during the submission of bids online by the bidders.

STPI- Pune

Page 25 of 26

14. The bidder should see that the bid documents submitted should be free from virus
and if the documents could not be opened, due to virus, during tender opening, the
bid is liable to be rejected.
15. The time settings fixed in the server side & displayed at the top of the tender site, will
be valid for all actions of requesting, bid submission, bid opening etc., in the e-tender
system. The bidders should follow this time during bid submission.
16. All the data being entered by the bidders would be encrypted using PKI encryption
techniques to ensure the secrecy of the data. The data entered will not viewable by
unauthorized persons during bid submission & not be viewable by any one until the
time of bid opening. Overall, the submitted tender documents become readable only
after the tender opening by the authorized individual.
17. The confidentiality of the bids is maintained since the secured Socket Layer 128 bit
encryption technology is used. Data storage encryption of sensitive fields is done.
18. The bidders are requested to submit the bids through online e - tendering system to
the TIA well before the bid submission end date & time (as per Server System
Clock).
19. The bidder should logout of the tendering system using the normal logout
option available at the top right hand corner and not by selecting the (X) option
in the browser.
20. If the bidder submits the bid in manual form, he should have already registered in the
tender site and he has to inform the registration ID in the bid submitted otherwise his
tender will not be considered.
For any other queries, the bidders are asked to contact through
Mail: cppp-nic@nic.in

Signature Not Verified

STPI- Pune

Digitally signed by OM PRAKASH MATHUR

Date: 2016.01.05 17:28:26 IST
Location: India
Page 26 of 26