TABLE OF CONTENTS

PRELIMINARY PART:
TITLE PAGE
CERTIFICATE FORM GUIDE
ORGANIZATIONS APPROVAL LETTER
ACKNOWLEDGEMENT
EXECUTIVE SUMMARY
LIST OF ABBREVIATION
LIST OF TABLES AND FIGURES

PAGE NO.
CHAPTER 1: INTRODUCTION

1-24

1.1

INTRODUCTION OF THE ORGANIZATION

1.1.1

INTRODUCTION OF BANK OF ASIA NEPAL LIMITED (BOANL)

1.1.2

FUNCTIONS OF BANK OF ASIA NEPAL LIMITED

1.1.3

PRODUCTS AND SERVICES OFFERED BY BOAN

1.1.4

BANK OF ASIA NEPAL LTD.,BIRATNAGAR BRANCH

1.2

STUDY FOCUS

10

1.2.1

INTRODUCTION OF REMITTANCE

10

1.2.2

BACKGROUND OF REMITTANCE

11

1.2.3

TRENDS AND IMPACT OF REMITTANCE

12

1.2.4

REMITTANCE BUSINESS AND NEPALI BANKS

14

1.2.5

REMITTANCE AT BANK OF ASIA NEPAL LIMITED

15

1.3

OBJECTIVES OF THE STUDY

19

1.4

RESEARCH METHODOLOGY

20

1.4.1

METHODOLOGY AND TOOLS USED

20

1.4.1.1 Data collection procedure

20

1.4.1.2 Subject of the study

22

1.4.1.3 Sources of Data/ Information

23

1.5 ASSUMPTIONS AND LIMITATIONS OF THE STUDY

24

CHAPTER 2: PRESENTATION AND ANALYSIS OD DATA

25-41

2.1

DATA ANALYSIS

25

2.2

FINDINGS OF THE SURVEY

40

CHAPTER 3: CONCLUSION AND RECOMMENDATION

42-45

3.1

CONCLUSION

42

3.2

RECOMMENDATION

44

APPENDIX
APPENDIX 1: CUSTOMER SURVEY QUESTIONNAIRES
APPENDIX 2: LIST OF COMMERCIAL BANKS

BIBLIOGRAPHY