Shirley Howard

5 Curlew Close | Blackburn | Lancashire | BB1 8NT

H: 01254 582900 | M: 07719 003799
E-mail shirho@btopenworld.com

OBJECTIVE
To find a challenging and rewarding career with an organisation that will allow me to utilise my
experience,skills and develop in other areas..

HIGHLIGHTS OF QUALIFICATIONS

• Several years of experience in a variety of professional environments, providing leadership

and support to others
• Solid background in providing personnel and organisational management and accomplishing
training objectives
• Excellent time management, prioritising, multi-tasking, organisational and communications
skills at all levels
• Able to learn quickly, make effective decisions, keen instincts for problem resolution and an
effective team member

RESOURCE MANAGEMENT

• Project managed and directed operations in a new start up business, multiple projects and
supervised contract workers and several staff members
• Acted as a liaison, applying experience to resolve and handle a variety of issues
• Recognised by senior management on numerous occasions for exceptional performance,
project management, development of training programmes etc

TRAINING

• Responsible for identifying, planning and executing needs for training, while locating and
recommending available resources to attain the organisations objectives and enhance clients
development /prospects
• Integrated newly revitalised induction training and safety program to meet company and client
needs
• Managed multiple projects while working closely with colleagues and other agencies to
execute training programs to provide required support

RECRUITMENT

• Conducted evaluation and assessment interviews to obtain knowledge, skills, and abilities of
clients seeking employment
• Assisted other agencies, companies and businesses with staffing and referrals of qualified
individuals
• Provided case management, file maintenance, and developed a database for tracking clients
progress
• Responsible for assisting clients with job searches, applications and registrations, work
history assessment and CV development
• Advised clients concerning employment opportunities, benefits, educational opportunities,
training, and other community and governmental resources
 Shirley Howard

WORK HISTORY

2008-Present Bootstrap Enterprises, Career Management Facilitator / EmployabilityTrainer,

Blackburn

2001-2008 Over Coffee/The Naked Plate Pottery and Art Cafe, Owner/Project Manager,
Accrington

1991-2001 Lancashire County Constabulary, Major Crime Unit , Detective Constable, Preston &
Blackpool Divisions

1982-1989 Kent County Constabulary, Police Constable, Tunbridge Wells

EDUCATION / TRAINING

Currently working towards PTLLS (preparing to teach in lifelong learning sector) Level 4, Lancashire
College (course ends July 2010)

Youth Work Level 1 Certificate May 2010

NVQ level 3 Advice & Guidance (Dec 2009)

GCSE English Language Grade A* (June 2009)

B Unit Criminology (Equiv A level) (June 1997)

Various in-house training courses – Presentation Skills, Drug Awareness Courses, POVA, Equality &
Diversity, Sexual Offences etc

WHITEACRE Girls Boarding School – English, Maths, HE, RE, Art, Geography, Music

HOBBIES/INTERESTS

Technology – Computers, Photography, Painting Ceramics & Tutoring, Swimming, Organising Away
Days, Great Cooking and Reading to name a few

References available on request.