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Gardner’s topic “Maximizing Efficiencies In Reverse Logistics to Increase ROI and Customer
Satisfaction,” will encompass a 45-minute session examining the bottom-line impact of reverse
logistics operations, in addition to proven strategies on strengthening relationships with customers
to boost profitability.
“Reverse logistics is a complex process that can unfortunately be an afterthought in supply chain
planning for some companies,” said Gardner. “Interlog Summer attracts a sophisticated audience
for delving deeper into this crucial topic. Our session will cover a range of subjects including the
global scope of reverse logistics management, and best practices for testing and repair operations.
We’ll also highlight hidden costs and successful techniques for MRP to improve the returns
process, as well as explore the link between reverse logistics and a company’s balance sheet and
income statement. The audience should anticipate actionable insight that they can immediately
put into practice.”
“Interlog’s roundtables offer a unique educational experience based on the attendee’s job function,”
said Sara Mueller, conference director, Interlog Summer. “Hosted by industry experts, they will
feature discussions on the various challenges service professionals face and innovative solutions
for success.”
(more)
ATCLE – Dan Gardner at Interlog Summer (Page 2 of 2)
Background on Gardner:
Both a scholar and 20-year logistics industry veteran, Gardner is the author of the successful book,
“Supply Chain Vector: Methods for Linking the Execution of Global Business Models with Financial
Performance.” During his career, he has held senior management positions with Fritz Companies
and DHL Global Forwarding. Gardner’s academic background encompasses adjunct faculty
membership with MBA programs at the University of Miami and Florida International University. He
holds a variety of professional certifications from organizations including the American Production
& Inventory Control Society (APICS), and the American Society for Industrial Security (ASIS).
Gardner is also a licensed customhouse broker and a Black Belt in Six Sigma, with an MBA from
the University of Miami.
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