Points to be emphasized1.

about the company:

(a) When it was originated, History?
1937
Right on track
Joseph-Armand Bombardier obtains his first patent for the development of a tracked vehicle for
travelling over snow, later named the B7 snowmobile.

1942
Bombardier opens its doors
Joseph-Armand Bombardier starts-up l'Auto-Neige Bombardier Limited in Val court, Qubec.
The company builds tracked vehicles designed for travelling over snow.

1947
Bombardier goes into mass production
LAuto-Neige Bombardier sets up a large, 1,000-unit mass production plant. After the war, the
B12 and C18 tracked vehicles ensure the health of the business.

1950
The SW and the Muskeg models join the line-up
Design and production begins on the SW snow groomer and Muskeg utility vehicles for the
forestry, mining and utilities industries.

1959
The first Ski-Doo sled is launched
The Ski-Doo snowmobile is launched. J. A. Bombardier is the first individual to mass-produce
snowmobiles and creates a new sport.

1968
The first Sea-Doo PWC is launched
Launch of the first Sea-Doo watercraft. Production of the Terrain Master, a multi-purpose, multiterrain tracked vehicle begins.

1972
BRP grows to include Can-Am line-up
A new division is created for Can-Am motorcycles. The product line includes high-performance
motocross models.

1973
Ski-Doo snowmobiles hit one million
On August 29, the one-millionth Ski-Doo snowmobile rolls off the line.

1988
A new generation of Sea-Doo watercraft
In the spring, the new generation of Sea-Doo personal watercraft is launched creating a whole
new industry.

1993
Ski-Doo sleds hit two million
On September 14, the two millionth Ski-Doo snowmobile is manufactured in Valcourt, Qubec.
Bombardier creates a new segment in the snowmobiling market with the Summit model,
especially designed for powder snow and mountain terrain.

1994
The first jet drive boat enters the market
Launch of the first Sea-Doo Jet Drive boat: the twin-engine, 4.4 m (14 ft), four-passenger
Speedster model.

.
1996
D.E.S.S. technology is introduced on watercraft
Bombardier introduces D.E.S.S. (Digital Encoded Security System) technology on some
watercraft models.

2001
Five million Rotax engines and counting
On May 9, the five millionth Rotax engine rolled off the assembly line in Gnskirchen, Austria.

2002
BRP innovates with the launch of the Ski-Doo REV platform
Bombardier Recreational Products also revolutionizes the snowmobile industry in November by
introducing Ski-Doo snowmobiles with REV platform, snowmobilings most radical innovation
in 40 years.

2005
BRP receives EPA award
On April 7, BRP's become the first-ever outboard engine manufacturer to receive the prestigious
U.S. Environmental Protection Agency (EPA) Clean Air Technology Excellence Award, which
recognizes low emission levels for BRP's Evinrude E-TEC outboard engines.

2006
ATV team crushes the competition
Historic victory for Bombardier* ATV at the Dakar Rally: On January 16, Juan Manuel
Gonzales, Antoine Morel and Alain Morel take the top three podium positions in the ATV
category after 16 challenging days and more than 9,000 kilometers from Lisbon, Portugal, to
Dakar, Senegal.

2007
One million watercraft
On January 27, BRP assembles its one millionth watercraft in Valcourt, Qubec. The name SeaDoo is synonymous with meaningful innovation, trend-setting style and spirited performance.

2008
BRP rallies Can-Am Spyder roadster owners for the first Homecoming Owners Event
On June 6, the first Can-Am Spyder roadster owners rally took place where. Some 350 Can-Am
roadster owners gathered in Valcourt, Qubec for the vehicle's first homecoming owner event.

2009
BRP wins best of "What's New" from Popular Science Magazine
Popular Science magazine decorates BRP with the coveted Grand Award Winner in the annual
Best of "Whats New" for its 2009 Sea-Doo GTX Limited iS watercraft with iControl
technology.

2010
BRP innaugurates the Regionales Innovations Centrum in Austria
BRP-Powertrain, BRP's Austrian affiliate inaugurates the Regionales Innovations Centrum (RIC)
in the presence of representatives from several different levels of the Austrian government. The
RIC will design and develop efficient powertrain technologies to reduce the carbon footprint of
BRP products while training its employees and students to stay ahead of technological trends.
2011
Bushell makes History with BRPs Sea-Doo PWC T3 Hull In October, BRP Sea-Doo personal
watercraft racer, James Bushell claims two of the most prestigious World Championship titles in
all of personal watercraft (PWC) racing, winning both the Pro Open and Pro GP classes at the
recent IJSBA World Finals.
7

2012
BRP Produces Specialized Motorized Vehicles
BRP assembles specialized motorised vehicles derived from its line of products in a new plant
located in Sherbrooke. This facility concentrates on assembling customized vehicles to meet the
requirements of governments, municipalities, institutions and agencies, as well as individual
consumers.
2013
BRP Offers an Inboard Jet Propulsion System for Boat Builders
BRP expands its marine engines portfolio by offering an in-board jet propulsion system, using its
proven Rot ax 4-TEC 1503 engine.
(c) When are the directors?

Laurent Beaudoin, C.C., C.M.G., FCPA, FCA

Chairman of the Board, Bombardier Inc

Joanne Bissonnette
Corporate Director,
Bombardier Inc

Pierre Beaudoin
President and Chief Executive Officer,

J.R. Andr Bombardier

Vice Chairman of the Board,

Martha Finn Brooks

Corporate Director,

Vikram Pandit
Chairman, TGG Group

L. Denis Desautels, O.C., FCPA, FCA

Corporate Director,

Patrick Pichette
Senior Vice President and Chief Financial Officer,

Jean-Louis Fontaine
Vice Chairman of the Board, Bombardier Inc.

Sheila Fraser, FCPA, FCA

Corporate Director,

Source : https://www.Board of Directors - Bombardier

(d) When is the headquarter ?

Source : https://www. bombardier headquarters

10

(e) How many branches it has?

Canada
Site(s) (22)

Site Types

Burnaby
Bombardier Administration
Site
Transportation

Administration

Address / Telephone / Fax

6700 South ridge Drive

Burnaby, British Columbia
Canada V3N 5G3
Tel.: +1 604 549 0300
Fax: +1 604 549 0318

Cold Lake
Bombardier Military Aviation
Training
Aerospace

Military Aviation
Training

Training
c/o 4 Wing Cold Lake NFTC Program,
Station Forces Cold Lake, 10 Hangar
Cold Lake, Alberta
Canada T9M 2C2
Tel.: (780) 840-8000
Fax: (780) 594-7396

Dorval
Bombardier Administrative
Centre

Headquarters

400 Cte-Vertu Ouest

Dorval, Qubec
Canada H4S 1Y9
Tel.: (514) 855-5000
Toll-Free: (866) 855-5001

Engineering

Aerospace
Dorval
Bombardier Challenger plant

Headquarters

Aerospace

Engineering

500 Cte-Vertu Ouest

Dorval, Qubec
Canada H4S 1Y9
Tel.: (514) 855-5000
11

Toll-free: (866) 855-5001

Fax: (514) 855-740
Dorval
Bombardier Global
Completion Centre

Headquarters
Engineering

200 Cte-Vertu Ouest

Dorval, Qubec
Canada H4S 2A3

Aerospace
Tel.: (514) 855-5000
Toll-free: (866) 855-500

Kingston
Bombardier Transportation
Systems Engineering Site

Headquarters
Engineering

P.O. Box 220, Station A

Kingston, Ontario
Canada K7M 6R2

Transportation
Tel.: +1 613 384 3100
Fax: +1 613 384 5244

La Pocatire
Bombardier Rail Vehicles
Production Site

Headquarters
Engineering

130 Route 230

La Pocatire, Qubec
Canada G0R 1Z0

Transportation
Tel.: +1 418 856 1232
Fax: +1 418 856 8527

Source : https://www. Bombardier Canada - Sites and contacts

Germany
Site(s) (11)

Site Types

Address / Telephone / Fax

Bautzen
Bombardier Rail Vehicles
Production Site

Administration

6700 Southridge Drive

Burnaby, British Columbia
Canada V3N 5G3
12

Transportation
Berlin
Bombardier Transportation
Global Headquarters

Tel.: +1 604 549 0300

Fax: +1 604 549 0318
Military Aviation
Training

Training
c/o 4 Wing Cold Lake NFTC Program,
Station Forces Cold Lake, 10 Hangar
Cold Lake, Alberta
Canada T9M 2C2
Tel.: (780) 840-8000
Fax: (780) 594-7396

Headquarters

400 Cte-Vertu Ouest

Dorval, Qubec
Canada H4S 1Y9
Tel.: (514) 855-5000
Toll-Free: (866) 855-5001

Transportation

Berlin
Lufthansa-Bombardier
Aircraft Services
Aerospace

Engineering

Braunschweig
Bombardier Rail Control
Solutions Engineering Site

Headquarters
Engineering

Transportation

Frankfurt
Bombardier Customer
Services

Headquarters
Engineering

500 Cte-Vertu Ouest

Dorval, Qubec
Canada H4S 1Y9
Tel.: (514) 855-5000
Toll-free: (866) 855-5001
Fax: (514) 855-740
200 Cte-Vertu Ouest
Dorval, Qubec
Canada H4S 2A3

Aerospace
Tel.: (514) 855-5000
Toll-free: (866) 855-500

Kingston
Bombardier Transportation
Systems Engineering Site

Headquarters
Engineering

P.O. Box 220, Station A

Kingston, Ontario
Canada K7M 6R2

Transportation
Tel.: +1 613 384 3100
Fax: +1 613 384 5244

13

La Pocatire
Bombardier Rail Vehicles
Production Site

Headquarters

130 Route 230

La Pocatire, Qubec
Canada G0R 1Z0

Engineering

Transportation
Tel.: +1 418 856 1232
Fax: +1 418 856 8527

Source : https://www. Bombardier Germany - Sites and contacts

(f) In how many countries dies it operate?
Major Dash 8 operators include:
-2

-3

-4

Tot

-100

Abu Dhabi Aviation

Aero Contractors

Air Canada Express

(Jazz Aviation LP)[4]

36

28

Air Creebec[4]

Air Greenland

Air Iceland

Air Inuit[4]

11

Air Labrador
(Labrador Airways)

23

00

00
4[3]

00

al
6

Orders

Optio
ns

Airline

85

21

[4] A

Air Nelson

23

14

Airline

-100

-2

-3

-4

Tot

Orders

Optio
ns

00

00

00

al

Air Nippon Network

14

19

Air Niugini

11

Air Nostrum

Air Panama

Air Service Gabon

Air Tanzania

Source : https://www. List of Bombardier Dash 8 operators - Wikipedia, the free encyclopedia
(g) Mission and Vision?
Mission statement
Our mission is to be the worlds leading manufacturer of planes and trains.
We are committed to providing superior value and service to our customers and sustained
profitability to our shareholders by investing in our people and products.
We lead through innovation and outstanding product safety, efficiency and performance.
Our standards are high. We define excellenceand we deliver.
Vision
Employees
The engagement of all of our employees is key to our success. By giving our employees wings,
we:

Offer a unique environment where individuals grow as part of multidisciplinary teams

engaged in continuous improvement.

Broaden business acumen, creatively expand limits and pursue professional development.

Nurture growth, spark engagement and inspire a winning attitude.

15

Customers
Our customers are the main focus of everything we do. By giving our customers wings, we:

Serve their needs and widen their business horizons with outstanding solutions, products
and services.

Establish trusting relationships by acting proactively and honestly.

Provide an unrivalled total and amazing customer experience, which breeds pride and
loyalty.

Suppliers
Our suppliers are essential to our success. By giving our suppliers wings, we:

Build rewarding partnerships, which allow our respective businesses to prosper.

Establish relationships based on trust and respect.

Secure innovative technology and competitive life cycle costs.

Investors and shareholders

We rely on the continued commitment of our shareholders and investors. To give them wings,
we:

Generate value and growth for sustained return on investment.

Lead the business to competitive excellence.

Optimize company assets.

Communities
In communities where we operate, we give people wings by acting as responsible corporate
citizens. We:

Promote sustainable products and operations as well as integrate sustainable development

principles in our business behaviors.

Provide an exciting and fulfilling source of employment and contribute to economic

growth.
16

Act as leaders in the communities where we operate.

Core Values
Integrity
We behave with integrity and in an ethical manner in everything we do and say, thereby earning
and maintaining the trust and respect of customers, shareholders, suppliers, colleagues, partners
and communities.
Commitment to excellence
Our commitment is to demonstrate excellence in all spheres of our work and in our interactions
with customers, shareholders, suppliers, colleagues, partners and communities. In addition, we
commit to exercising judgment, professionalism, rig our, self-discipline, perseverance and team
spirit.
Customer orientation
We promote a customer-cent red culture that emphasizes outstanding service and meets our
commitments at every level of our organization.
Shareholder focus
We are focused on creating sustainable shareholder value through developing profitable products
and projects, and soundly managing the business for the benefit of customers, shareholders,
suppliers, colleagues, partners and communities.
Source : https://www. Mission and Vision _ Bombardier Aerospace Blog

2. Its products/services:
(a) How products/services do they offer to customers?
Products
Bombardier Transportation produces a wide variety of rail transportation vehicles, including high
speed trains, regional, suburban and metro trains, trams, and locomotives as well as passenger
carriages.
Contents

1 Metro rolling stock

17

2 Monorails

3 Trams and light rail vehicles

4 Locomotives

5 Passenger carriages

6 Regular-speed multiple-unit trains

7 High-speed trains

8 People movers

9 See also

10 References

Metro rolling stock

MBTA Red Line train (Boston Subway)

R142 car (NYC Subway)

18

Delhi Metro broad gauge train, manufactured by Bombardier.

Bombardier's standard metro vehicles are the linear induction motor-powered Advanced Rapid
Transit (ART) model and the customizable Movia model, which is powered by conventional
motors. In addition, Bombardier has produced many custom metro models not based on either
model.

Airtrain JFK: ART Mark II

Ankara Metro: Modified H-6

BART: 775-car Fleet of the Future; contract for 410 cars (Type D and E cars) awarded
May 2012[1][2]

Beijing Subway: ART Mark II cars for the Airport Express line

Berlin U-Bahn: H & HK train stocks

Boston Subway: "#3 Red Line" cars (01800 series)

Bucharest Metro: lines 1 and 2

Chicago 'L': 706 new cars under construction

Detroit People Mover: ART Mark I

Docklands Light Railway: all rolling stock

Delhi Metro: Broad-gauge Movia trainsets

Hong Kong MTR: A-Stock

Kuala Lumpur Metro: ART Mark II cars for the Kelana Jaya Line

19

Montreal Metro: MR-73, MPM-10 (project leader, with Alstom providing underfloor
equipment)

New York City Subway: R62A, R110B, R142, and R179

Shanghai Metro: Movia 456

Singapore MRT: Movia C951 for Downtown MRT Line

Toronto Subway and RT: T1 and TR (based on Movia) subway cars; ICTS/ART Mark I
RT cars (Produced by UTDC).

Taipei Rapid Transit System: The extension line of Muzha Line system, which entered
official operation on July 4, 2009.

London Underground: 2009 Stock (Victoria line), S Stock (subsurface routes)

Rotterdam Metro: Series 5300, Series 5400, Series 5500 (R Stock / RSG3), and 5600
Series (R Stock / SG3)

Vancouver Skytrain: ART Mark I and Mark II

Monorails

King Abdullah Financial District in Riyadh, Saudi Arabia:3.6 km INNOVIA Monorail

300

Line 2 (East Express Monorail) So Paulo, Brazil: 24 km line INNOVIA Monorail 300

Bombardier Transportation's Transportation Group Incorporated acquired Universal Mobility

Incorporated's UM III technology 1990s. These systems are either still in use or have been
retired:

Carowinds Monorail 1973 - system closed in 1994 and sold to Vidafel Mayan Palace
Resort in Acapulco, Mexico but still not in use[3]

Six Flags Magic Mountain Metro 1971; closed 2001 with cars sold to Herseypark and
system dismantled in 2011

Kings Island Action Zone monorail 1974; system removed in 1994

Cal Expo monorail 1968

20

Hersheypark monorail 1968; now as BlueCross monorail and acquired additional cars
from Six Flags Magic Mountain

King's Dominion 1975; dismantled in the 1990s when with Safari Village attraction was
closed

Minnesota Zoo's Northern Trail monorail 1979

Miami MetroZoo 1984; system and cars acquired from 1984 Louisiana World Exposition

1984 Louisiana World Exposition; dismantled and sold after fair ended to Miami
MetroZoo

Tampa International Airport monorail 1991; system built by Bombardier

Jacksonville Skyway monorail 1997; system built by Bombardier

Trams and light rail vehicles

Cobra

Eurotram

Flexity Family
o Flexity Outlook Cityrunner

Flexity Outlook (Toronto LRT car)

Flexity Freedom

o Flexity Classic
o Flexity Swift
o Flexity Link (tram-train) BOCLF70
o Flexity Berlin
o Flexity 2

Incentro

21

Metropolitan Area Express (Portland, Oregon) (MAX Light Rail) Type 1 LRV in
Portland, Oregon (1984-1986)

Variotram (unit used on Helsinki tram network only; the Variotram brand has since
passed under ownership of Stadler Rail)

Locomotives

TRAXX electric locomotive

ALP-46 - electric locomotive

ALP-45DP - electro-diesel locomotive

EP10 - electric locomotive

LRC diesel locomotives

HHP-8 - electric locomotive

IORE - electric locomotive

TRAXX - diesel-electric locomotive

Passenger carriages

Via LRC coach

22

Multi-level car

Comet II car

BiLevel Coach - commuter rail

MultiLevel Coach - commuter rail

Double-deck Coach

Horizon/Comet/Shoreliner coaches - commuter rail

LRC coaches

Regular-speed multiple-unit trains

Talent DMU
23

Electrostar constructed for South Africa's Gautrain

Aventra - EMU, replacement for the Electrostar

AGC (Autorail grande capacit) - Dual mode or electric MU regional train

Electrostar - EMU, (see also British Rail Classes 357, 375, 376, 377, 378 and 379)

Highliner - Double deck EMU commuter trains for Metra

IC3 - EMU or DMU

CP2000 (Portuguese Railways Class 3400)[4]

M7 - EMU commuter train for the Long Island Rail Road and Metro-North Railroad

MR-90 - EMU commuter train for the Agence Metropolitaine de Transport DeuxMontagnes line.

RegioSwinger - tilting DMU

Talent - DMU regional train

Turbostar - DMU counterpart to the Electrostar, (see also British Rail Classes 168, 170,
171 and 172)

VLocity DMU trains for the V/Line

Z 50000 "Le Francilien" - EMU commuter train for the Transilien H line

Sprinter Lighttrain - 4 car EMU regional rail trainset for Nederlandse Spoorwegen

24

High-speed trains

Acela Express train

Acela Express (leader of a project in which Alstom is a participant)

InterCityExpress (participant in a Siemens-led project)

JetTrain (experimental)

Regina

Voyager, Super Voyager and Meridian diesel-electric multiple units

CRH1, Chinese-Canadian joint venture between Bombardier and Sifang

Zefiro, trainsets built for the Chinese market, which have a maximum speed of 380
kilometres per hour (240 mph)[5]

AVE S-102 (Talgo-350) and Alvia S-130 (Talgo 250) with Talgo.

People movers

Guided Light Transit (GLT)

Bombardier Innovia

Bombardier also supplies propulsion units, train-control systems, bogies, and other parts, and
maintains train fleets.
See also
See List of Bombardier recreational and snow vehicles for recreational and snow vehicles and
products (including outboard motors) made by Bombardier or from 2003 Bombardier
Recreational Products.

25

References
1.

Josh Richman (5 October 2012). "BART board approves contract for 410 new
train cars". San Jose Mercury News.

2.

Douglas John Bowen (May 11, 2012). "BART taps Bombardier; U.S. content at
issue". Railway Age.

3.
4.
5.

http://www.carowindsearlyyears.com/monorail.html
http://www.bombardier.com/index.jsp?
id=1_0&lang=en&file=/en/1_0/1_1/1_1_3_2_1_1.jsp
http://www.zefiro.bombardier.com/en/portfolio/index.htm

Development of the small snowmobile

Exterior of a 1970 steel bodied B12

Armand dreamed of developing a fast, lightweight snowmobile that could carry one or two
people. In the early 1950s, Armand set aside his dream to focus on developing his company's
other tracked vehicles. But by the end of the decade, smaller, more efficient engines had been
developed and were starting to come on the market. Armand resumed his efforts to build a
"miniature" snowmobile. He worked alongside his eldest son Germain, who shared his father's
mechanical talents. Armand and Germain developed several prototypes of the lightweight
snowmobile and finally, the first Bombardier snowmobile went on sale in 1959.

26

Bombardier BR180 snowcat pulling snowmobile trail groomer attachment

Jumping with a Ski-Doo XRS 800

Sources: http://www. Bombardier Recreational Products - Wikipedia, the free encyclopedia
Aircraft

Services
First Choice for Reliability, Availability, Maintainability and Safety
At Bombardier Transportation, we have the services, skills and expertise to deliver efficient,
competitive and sustainable rail operations. We help our customers minimize operational costs
and maximize revenue generation over an extended asset lifetime, while ensuring the highest
levels of passenger safety and comfort.
Complete Life-Cycle Service and Support
Reliability, availability, maintainability and safety are crucial factors in providing servicefriendly systems and trains. Our unparalleled expertise, innovative approach and customized
solutions enable us to supply complete life-cycle service and support for ever-more sustainable
rail operations.
Systems Approach to Continuous Improvement
We lead the world trend in design-build-operate-maintain contracting. This allows us to design
and build durability and operability into new systems long before operations commence.
27

Our four-cornerstone approach to operations and maintenance delivers:

Passenger and employee safety

Superior customer service

System and equipment reliability

Overall cost-effectiveness

Tailored to Each Customer

Our comprehensive portfolio offers exceptional flexibility and value. We tailor our services and
support to fit each customers exact requirements, whether it be:

Complete operations and maintenance services

Full train and fleet maintenance

Materials and logistics programs

Refurbishment, reengineering and overhaul of vehicles and components

Key Benefits

Greater availability, reliability and maintainability leading to more efficient operations

and profitability

Tailor-made services and support

Comprehensive portfolio to meet individual needs

Intelligent asset management

Most customer-focused and knowledgeable team in the industry

We help you achieve:

Operational cost optimization: reduce your costs to keep your rolling assets operational

Revenue and asset optimization: protect and increase the value of your rolling assets

Sources: http://www. Fleet Management, Train Maintenance, Logistics - Bombardier

28

(b) Do they have any green products along with other products in portfolio?
Bombardier Recreational Products and Government of Canada funding
C$11.3M project to develop plug-in hybrid Can-Am Spyder roadster with
target of 50% reduction in fuel consumption
31 December 2010
The Centre de technologies avances BRP at the University de
Sherbrook (CTA) is receiving C$11.3 million (US$11.3 million) in
financial support to develop a plug-in hybrid version of BRPs
(Bombardier Recreational Products) Can-Am Spyder roadster. The
governments Automotive Partnership Canada program is contributing
$6.2 million and BRP is contributing $5.1 million over a four-year
period.

Maquette of the CanAm plug-in Hybrid

Spyder. Click to
enlarge.

Target features for the hybrid roadster include a 600 cc internal combustion engine and 20 kW
continuous power electric motor powered by a Li-ion battery pack that delivers similar
acceleration to the Spyder 990 RS roadster. Target range in electric mode is 30 km (20 mi), and
total range is targeted to be 600 km (375 mi).
Launched in 2007, the Can-Am Spyder roadster features a distinctive Y-architecture and is he
only mass-production, on-road vehicle that is entirely designed and manufactured in Canada.
Our goal is to develop completely new electric hybrid technology for a three-wheel vehicle that
uses 50% less fuel and reduces CO2 emissions by 50% while maintaining its speed, power and
performance.
Mihai Rasidescu, president and general manager of the CTA
The projects research team is led by Professor Alain Desrochers from the Universit de
Sherbrookes Mechanical Engineering Department and includes about 30 people from the
University and BRP. The roadsters compact size poses major challenges, they note; rather than
modifying existing hybrid technology, the researchers will design an entirely new propulsion
system.
Creating a three-wheel vehicle as opposed to a hybrid car poses significant design challenges
that require a very high degree of innovation. These challenges include the lack of space to
accommodate hybrid motorization, cooling problems, aerodynamics, vehicle weight, and noise.
Everything must be studied and modified.

29

Professor Desrochers
Over the next four years the CTA will produce three generations of prototypes and their
components. The final product must pass the test in terms of performance, reliability, durability,
and economic mass production. Any technological innovations will be potentially transferable to
other types of vehicles and products.
Bombardier: Green Train Project in Sweden Demonstrates the
Bombardier: Green Train Project in Sweden Demonstrates the Future of High Speed Trains in
Nordic Countries
Grona Taget Designed for Environmentally-friendly and Cost-efficient High Speed Travel
BERLIN, GERMANY -- (MARKET WIRE) -- 08/07/08 -- Banverket, the Swedish Railway
Administration and Bombardier Transportation, together with other partners today presented the
results of their Grona Taget ("Green Train") project at a test ride between Vasteras and
Stockholm.
The Groan Target research, development and demonstration project started in 2005 and is
scheduled to run until 2010/2011. Using a BOMBARDIER REGINA train, the rail vehicle
research program is aimed at developing a new generation of high speed trains that meet the
special technical and traffic requirements in the Nordic Countries. The Groan Target is also
unique in that it is equipped with components of the new BOMBARDIER ECO4 technologies
that maximize total train performance and energy efficient operation.
Per Kyhle, Senior Technical Strategist Banverket, commented: "The main aims of the project are
to achieve 20 to 30 per cent less energy consumption, reduce travel times and achieve fewer
operational costs. We also want to operate as fast and efficiently as possible using the present
infrastructure, which often means sharing single tracks with cargo and regional trains. The tests
have proven that these aims are realistic. We have made significant progress in enhancing the
competitiveness of rail compared to other modes of transportation."
One aspect of enhanced competitiveness is shorter travel times. The high speed concept of Groan
Taget will cut the travel time between Stockholm and Gothenburg by 15 minutes. The REGINA
test train set a new Swedish speed record of 295 km/h on July 23, 2008.
Sources: http://www. Bombardier Green Train Project in Sweden Demonstrates the - Bloomberg

30

3. Its customers:
(a) Who are the primary customers?
Every business has three customers: the shareholders, the employees and the buyers of the
services and/or products. Only one can be your primary customer. Who do you think is your
primary customer, and are your business practices congruent with that decision?

C series customers.
Aerospace customers.
Aircraft customers.
Transportation customers.

(c) Segmentation (etc.)

Customer segmentation is the practice of dividing a customer base into groups of individuals that
are similar in specific ways relevant to marketing, such as age, gender, interests, spending habits,
and so on.

4. about competitors:
(a) Who are the competitors?
In simple terms, your competitors can be identified as those companies that offer similar
products or services to the same customers at similar prices. These can be either direct or indirect
competitors.

(b) Competitors product?

Transportation product.
Aerospace product.
C series product.
Rail product.

(c) Market share situation?

31

32

Sources: http://www. bombardier market share 2013 C series - Google Search

Sources: http://www. bombardier market share 2013 Narrow body - Google Search
Sources: http://www. bombardier market share 2013 Transportation - Google Search

(d) Competitors strength (etc.)

Knowing as much as possible about the competition provides the Company with an
understanding of its position in the marketplace relative to an opportunity and enables the
Company to persuade the customer that it is better than the competition. Important things to
consider about the competition include:

Solutions, products, and services,

Marketing skills,
Financial strength,
Response capability,
Resource availability.

5. (a) According to latest financial report, what's the company's profit?

A financial benefit that is realized when the amount of revenue gained from a business activity
exceeds the expenses, costs and taxes needed to sustain the activity. Any profit that is gained
goes to the business's owners, who may or may not decide to spend it on the business.

33

34

(b) Profit comparison with previous year report?

MONTREAL - Bombardier Inc. (TSX:BBD.B) is reporting a lower first-quarter net income of
$115 million, or earnings per share of six cents, compared with $148 million, or eight cents, in
the same period of 2013.
On an adjusted basis, net income amounted to $151 million, EPS of eight cents, compared with
$156 million, or EPS of eight cents, for the same quarter last year.
Revenues for the train and plan manufacturer were ahead slightly at $4.4 billion, compared with
$4.3 billion year-over-year.
Bombardier met expectations of eight cents per share in adjusted earnings in the quarter,
according to analysts polled by Thomson Reuters.
Bombardier Aerospace's revenues were lower at $2.1 billion for the three-month period ended
March 31, compared with $2.3 billion for the same period last fiscal year.
The aerospace division delivered a total of 56 aircraft during the first quarter, compared with 53
for the same period last fiscal year, and received 91 net orders, compared with 28 for the same
period last fiscal year.
Bombardier Transportation's revenues were higher at $2.3 billion for the quarter, compared with
$2.1 billion for the same period last year, an increase of seven per cent excluding currency
impacts.
New orders for the transportation division reached $8 billion, compared with $2 billion for the
same quarter last fiscal year, bringing the order backlog to $38.4 billion at the end of March
compared with $32.4 billion as of Dec. 31.
- See more at: http://www.princegeorgecitizen.com/news/business/transportation-giantbombardier-reports-lower-q1-net-profit-revenue-up-slightly-1.1016462#sthash.suuOllQX.dpuf
(c)How the company is performing? (etc)
July 12, 2014 Montral Aerospace, Press Release

Six supplier sites received a Bombardier Achieving Supplier Excellence (BASE) award

Three suppliers recognized for their Corporate Social Responsibility (CSR) stewardship

Bombardier Aerospace today recognized six supplier sites for their remarkable performance last
year, supporting Bombardiers strategy of delivering an exceptional customer experience through
35

superior performance. The company also recognized three suppliers for their focus on Corporate
Social Responsibility.
The following supplier sites have distinguished themselves through their high quality and
delivery standards in 2013 and are proud recipients of the fourth edition of the Bombardier
Achieving Supplier Excellence (BASE) awards:

Asco Aerospace Canada Ltd. (Delta, British Columbia, Canada)

Cytec Industries Inc. (Greenville, Texas, USA)

Cytec Industries Inc. (Ostringen, Baden-Wurttemberg, Germany)

Pratt & Whitney Canada Corp. (Longueuil, Qubec, Canada)

UTAS Interiors Winslow Life Raft Company (Lake Suzy, Florida, USA)

UTAS Wheel and Brake Services (Santa Fe Springs, California, USA)

These suppliers were all presented with bronze BASE awards, having met the basic requirements
of the supplier recognition program. In addition, UTAS Interiors Winslow Life Raft Company
received the superior silver BASE award as it attained additional requirements in terms of ontime delivery, agility, defects and defects per million.
Maintaining our world-class performance, competitiveness and track record of excellence and
innovation requires strong collaboration across our value chain, said Kristopher Pinnow, Vice
President and Chief Procurement Officer, Bombardier Aerospace. The outstanding reliability
and flexibility these six BASE program award winners exhibited in 2013 demonstrated that they
have embraced Bombardiers promise of creating better ways to move the world. This
recognition is a testament to their efforts.
The BASE recognition program, which has rewarded 32 supplier sites for their performance
since the programs launch in 2011, is based on an evaluation process where top performing
suppliers are measured on quantifiable performance indicators. Bombardier Aerospace expects
both high quality and on-time delivery from all its suppliers.
Three suppliers, 3M Company, Eaton Aerospace LLC and Pratt & Whitney Canada Corp. were
also presented with a Corporate Social Responsibility (CSR) supplier award. Given for the fourth
consecutive year, this award is based on an evaluation of the suppliers quantifiable CSR
achievements.
At Bombardier Aerospace, Corporate Social Responsibility is integral to how we do business
and we need our suppliers to make CSR an important component of their operations, said
Hlne V. Gagnon, Vice President, Public Affairs, Communications, Corporate Social

36

Responsibility and Achieving Excellence System. This award is our way of recognizing their
significant efforts and their commitment to achieve a global, sustainable supply chain.
In 2014, for the first time, Bombardier was listed among the top 25 of the Global 100 Most
Sustainable Corporations in the World, an annual index released by Toronto-based media and
investment advisory company, Corporate Knights Inc. each year during the World Economic
Forum in Davos. In the 2014 Global 100 index, Bombardier is the top ranking company in the
Aerospace and Defense industry, is among the top three Capital Goods companies globally and is
the second highest ranking Canadian company on the index out of 13.

6. What-sort of CSR activities they are doing/or they did? (Provide DETAILS of all CSR,
activities with picture [preferable], how long they are doing the activities etc.)
May 13, 2013 Montral Bombardier Inc., Press Release
Bombardier Inc. published its 2012 Corporate Social Responsibility (CSR) Report and Report
Summary, entitled Shaping the Future of Mobility, Responsibly, presenting the companys CSR
activities over the past year.
For us, 2012 was a year of great progress in the Evolution of Mobility, said Pierre Beauvoir,
President and Chief Executive Officer, Bombardier Inc. While there were some challenges as
all members of our industry still cope with heightened economic uncertainty it was still a year
of innovation and achievements.
We are excited about the environmental potential of our products, but also the promise they
hold for communities. In this age of urbanization and globalization, we provide affordable and
environmentally-efficient mobility solutions for cities large and small to connect to one
another. This brings new opportunities and experiences to communities and businesses that may
not have previously been connected to the global network, concluded Mr. Beauvoir.
In 2012, key achievements in CSR included:

sixth consecutive year listing on both the Dow Jones Sustainability North America and
World Indices, benchmark indicators of sustainability. Bombardier was also awarded
Sector Leader, considered to be the company within its sector best prepared to seize the
opportunities and manage risks derived from economic, environmental and social
developments.

developing the first-ever Environmental Product Declaration (EPD) in the aerospace

industry to help customers understand the environmental impact of the C Series family of
aircraft, to be issued in 2014 to coincide with the aircraft's entry-into-service. Bombardier

37

Transportation published two EPDs in 2012 for the TALENT 2 train and FLEXITY
Outlook tram.

administering the annual Employee Engagement Survey and achieving engagement

scores approaching best-in-class. For the first time, the survey was aligned across all
locations globally.

increasing focus on human rights. In early 2013, Bombardier developed a formal

statement that better defines how human rights are addressed and respected across the
company.

providing procurement managers across the enterprise with tools and training enabling
them to complete CSR spot-checks of key suppliers, supporting compliance with the
Bombardier Supplier Code of Conduct. The Code must be adhered to by all suppliers at
Bombardier Aerospace and all master vendors at Bombardier Transportation
(representing 80% of procurement spend) that sign contracts with Bombardier.

achieving a 12.6% decrease in accident frequency rate and a 17.2% decrease in accident
severity rate since 2011.

achieving a 1.5% decrease in energy consumption, a 0.8% decrease in greenhouse gas

emissions, a 7.2% decrease in water consumption since 2011.

continuing to focus giving around the Bombardier 3E approach: Education, Environment

and Entrepreneurship, which aligns the organizations community involvement with its
core values and competencies, and updating the Donations, Sponsorships, and Employee
Volunteering Policy to include program guidelines and human resources criteria for
employee volunteering.

Bombardiers 2012 CSR Report has been developed in accordance with the Global Reporting
Initiative (GRI) 3.1 standards of reporting, and is self-declared GRI Application Level B. The
2012 GRI content index is available at www.csr.bombardier.com/gri
To read Bombardiers 2012 CSR Report and 2012 CSR Report Summary, visit
csr.bombardier.com.
About Bombardier
Bombardier is the worlds only manufacturer of both planes and trains. Looking far ahead while
delivering today, Bombardier is evolving mobility worldwide by answering the call for more
efficient, sustainable and enjoyable transportation everywhere. Our vehicles, services and, most
of all, our employees are what make us a global leader in transportation.
Bombardier is headquartered in Montral, Canada. Our shares are traded on the Toronto Stock
Exchange (BBD) and we are listed on the Dow Jones Sustainability World and North America
38

indexes. In the fiscal year ended December 31, 2012, we posted revenues of $16.8 billion. News
and information are available at bombardier.com or follow us on Twitter @Bombardier.
Sources: http://www. Bombardier publishes its 2013 Activity Report, Building the Future of
Mobility - Bombardier

39

Corporate Social Responsibility

Corporate Social Responsibility, CSR, is about how we affect society, from an economic,
environmental and social perspective.
Bombardier has a global policy that includes both Transportation and Aerospace. The policy is
based on what characterizes Bombardier - that our social commitment shall be centered on what
is good for society, while at the same time increasing Bombardier's competitiveness. We believe
that in this way our commitment to social responsibility will have maximum effect.
One of Bombardier's five main priorities in our strategy "Our Way Forward" is to improve our
social responsibility. This involves lessening our products' and activities' environmental effects,
promoting continuing focus on our employees' health and safety in our daily decision-making
and actions, and actively contributing to the development of the communities in which we work.
Bombardier has also signed the UN's Global Compact Initiative, the world's largest initiative for
social responsibility and sustainability. In signing it, we confirm the Global Compact's ten
generally recognized principles that cover human rights, work standards, environmental effects
and anti-corruption.
Read more about Bombardier's global CSR activities at
Social responsibility in Sweden
Our social responsibility in Sweden focuses, like the rest of Bombardier, on three areas - the 3
Es:

Education

Environment

Entrepreneurship

Bombardier's CSR activities do not include commercial sponsorship: only non-profit-making

activities to support society.

40

Sources: www.csr.bombardier.com
CSR News
December 6th, 2014
Transportation
Bombardier Organizes Clean-up Drive to Support Clean India Movement
Rail technology leader Bombardier Transportation today arranged a clean-up drive at Navlakhi
Grounds, Vadodara, India supporting the
November 19th, 2014
Bombardier Inc
Bombardier Commended for its Global Mobility Programmer
Bombardier Inc. announced today that it received a distinction at the 2014 Expatriate
Management & Mobility Awards
November 19th, 2014
Transportation
Bombardier Automated People Mover Vehicles Enter Service in Singapore
The Singapore Land Transit Authority (LTA) today launched its first two new INNOVIA APM
100 automated people mover vehicles into
November 12th, 2014
Bombardier Inc
Bombardier Tops Canadian R&D Spenders for Second Consecutive Year
For the second year in a row, Bombardier Inc. was recognized as Canadas top Research and
Development (R&D) spender by Research
October 31st, 2014
Transportation
41

Bombardier Technology Enters Service in CSR Puzhens Low-Floor Trams for Suzhou, China
Rail technology leader Bombardier Transportation and its Joint Venture Partner BCP, working in
close partnership with CSR Puzhen, are
October 27th, 2014
Transportation
Bombardier Presents INNOVIA Metro 300 Design for Riyadh Metro
Rail technology leader Bombardier Transportation presented to Prince Turki bin Abdullah bin
Abdul Aziz, Governor of Riyadh and Chairman
October 22nd, 2014
Transportation
Bombardier Celebrates Opening of Three Schoolhouses in the Typhoon-Damaged Philippines
Bombardier and Habitat for Humanity Philippines today celebrated the official opening of dualclassroom schools in three storm-ravaged
October 17th, 2014
Bombardier Inc
Bombardier Recognized as World Leader for Action on Climate Change
Bombardier Inc. announced today that it has achieved a position on The A List: The CDP
Climate Performance Leadership Index 2014 for its
October 8th, 2014
Transportation
Bombardier Sponsors Refurbishment of Unique Southern EMU
Bombardier Transportation, in partnership with the Southern Electric Traction Group (SETG)
and the Bluebell Railway, are delighted to
September 29th, 2014
Bombardier Inc
Bombardier Lists on Two Dow Jones Sustainability Indices
For the eighth consecutive year, Bombardier has been chosen as an index component in the Dow
Jones Sustainability World index and the Dow
September 4th, 2014
Transportation

42

Bombardiers Catenary-Free Tram Technology Enables Start of Passenger Operations During

Summer Youth Olympic Games in China
Bombardier partner CSR Nanjing Puzhen Rolling Stock Co. Ltd. (CSR Puzhen), a subsidiary of
China South Locomotive and Rolling Stock
August 29th, 2014
Transportation
Bombardier Invests for the Future in Malaysia
Rail technology leader Bombardier Transportation is investing for the future in Malaysia with the
official opening of a new Kuala Lumpur
August 28th, 2014
Bombardier Inc
Bombardier Receives Excellence in Governance Award
Bombardier Inc. announced today that it has received an Excellence in Governance Award from
the Canadian Society of Corporate Secretaries.
Sources: http://www. Bombardier - Corporate Social Responsibility _ Media Centre _ CSR News

7. Any Achievcnnent or Criticism they received after performing any CSR activity?
(BROAD explanation is necessary).
Service STAR Awards
Four suppliers were honored with In-Service STAR Awards for excellence in supporting
Bombardier customers based on their overall performance measured by Bombardiers In-Service
Supplier Scorecard in 2009. Please see Appendix A for the list of winners.
Airline Reliability Performance Awards
Airline Reliability Performance Awards were presented to nine Q-Series and eight CRJ Series
aircraft operators from diverse geographical regions, reflecting the increased global presence of
Bombardiers commercial aircraft. The award-winning airlines were honored for their worldclass operational performance, which included having achieved dispatch reliability rates greater
than 99 per cent on revenue passenger flights in 2009. Five of this years winners received the
honor for the third consecutive year. The winners are listed in Appendix A.

43

Sources: http://www. Bombardier rewards its suppliers at the 2nd edition of the BASE awards
April 19, 2012 Montral
Aerospace

Bombardier Aerospace proudly announced the results of its Bombardier Achieving Supplier
Excellence (BASE) recognition program at its 7th Strategic Suppliers Executive Meeting
(SSEM). The program acknowledges suppliers that support Bombardiers strategy of delivering
an amazing customer experience through superior performance. The suppliers that received an
award distinguished themselves through their high quality, delivery and competitiveness
standards in 2011.
The recipients of the 2nd edition of the BASE awards are the following supplier sites:

B/E Aerospace Inc., Business Class and Main Cabin, Winston-Salem, USA

Eaton Corporation, Aerospace Group, Jackson, USA

GE Aviation, Lynn, USA

Hamilton Sundstrand Corporation, Ratier-Figeac, Figeac, France

Honeywell Aerospace
44

Boyne City, USA (flight controls)

1. Olathe, USA (avionics)

2. Phoenix, USA (avionics)
3. Redmond, USA (avionics)
4. Renton, USA (avionics)

Meggitt PLC, Meggitt Sensing Systems, San Juan Capistrano, USA

Moog Inc., Moog Wolverhampton Ltd., Wolverhampton, United Kingdom

Thales Group

1. Thales Avionics Electrical Systems, Chatou, France

2. Thales Canada Inc., Saint-Laurent, Canada

Triumph Fabrications - San Diego, El Cajon, USA

The ceremony took place at Bombardier Aerospaces headquarters in Dorval, Qubec, on April
18 and was attended by 39 suppliers along with key Bombardier Aerospace executives, including
Guy C. Hachey, President and Chief Operating Officer; Janice L. Davis, Vice President and
Chief Procurement Officer; and Hlne V. Gagnon, Vice President, Public Affairs,
Communications and Corporate Social Responsibility.
We work in close collaboration with our suppliers, said Ms. Davis. The BASE program
enables us to evaluate our suppliers on fact-based standards. These awards are our opportunity to
recognize and congratulate our top performing suppliers and emphasize their strategic
contribution towards providing an amazing customer experience. Our suppliers performance is a
crucial part of our long-term success.
During the event, Bombardier also recognized three suppliers for their corporate social
responsibility initiatives.
Sources: http://www. Bombardier in the USA Media Center
Ethiopian Airlines Wins Bombardier Airline Reliability Performance Award.

45

Bombardier Transportation Announces Winners of its 2014 Supplier Sustainability Awards

July 3, 2014 Berlin Transportation, Press Release

Knorr-Bremse and Clerprem recognized for their contribution to a responsible supply

chain

Bombardier committed to further promoting sustainable business practices to strengthen

competitive advantage

Rail technology leader Bombardier Transportation presented this years Supplier Sustainability
Awards to its suppliers Knorr-Bremse AG - Division Rail and Clerprem S.p.A. The awards
recognize suppliers accomplishments in the field of sustainable development and their
commitment to Corporate Social Responsibility (CSR). Products and services that meet
Bombardiers high environmental and safety standards strengthen the companys competitive
advantage and its claim to shape the future of mobility, responsibly.
Bombardier Transportations suppliers who have proved an on-going commitment to product
responsibility as well as good governance, ethical values, respect for employees and the
environment were invited to apply for the Supplier Sustainability Awards. The evaluation process
focused on
pro-active initiatives, product innovation, responsible procurement and environmental
stewardship as these elements provide added value to Bombardier and its suppliers.
Knorr-Bremse was honored in the category of suppliers with more than 500 employees for its
progress in developing and integrating corporate responsibility from governance and product
stewardship to employee volunteering systematically in its management and processes.
Clerprem received the award in the category of suppliers with less than 500 employees for its
excellence in product innovation resulting in an ultra-lightweight seat to improve environmental
performance and for its societal engagement to meet the high standards of its customers.
46

Lutz Bertling, President and COO of Bombardier Transportation, said: Congratulations to both
Knorr-Bremse and Clerprem for their commitment to a responsible supply chain. We are very
conscientious in our business practices and we expect our suppliers to meet our high standards of
ethical business conduct. We collaborate closely with our suppliers to foster a working
environment based on engaged talent, continuous innovation, sustainable manufacturing
practices and eco-efficient products and services. This is how we create value together for our
respective businesses but also for society.
For more information about Bombardier's sustainable procurement practices, visit

Sources: http://csr.bombardier.com/en/managing-responsibly/supply-chain.
Bombardier Named Transport Supplier of the Year at UK National Transport Awards
October 18, 2013 London Transportation, Press Release

Rail technology leader Bombardier Transportation has won a top industry award for Supplier of
the Year at the National Transport Awards 2013.
In an event held in London on October 17, supported by the Department for Transport and
Passenger Focus and attended by the Secretary of State for Transport, Patrick McCloughlin,
Bombardier received the award for its role in the upgrade of London Undergrounds Victoria
Line and its support of train operators during the London 2012 Olympics.
Bombardier has supplied 376 new BOMBARDIER MOVIA metro vehicles for the Victoria Line,
designed and built at its site in Derby, UK. Since the introduction of the new fleet, customer
satisfaction levels have increased and passenger waiting times have been reduced, with trains
running at intervals of less than two minutes. Reliability has also grown at an unprecedented

47

level. The Victoria Line is now the most reliable service on the London Underground network,
with trains running 80,000 km between failures, a distance equivalent to twice around the world.
The award also recognized Bombardiers role in supporting Londons train operators during the
2012 Olympic Games. With a team effort involving more than 650 Bombardier staff,
maintenance teams worked around the clock to ensure that 800 Bombardier trains on nine key
routes serving London were available to meet increased demand during the Games. London
Underground (with new Bombardier trains on the Victoria and Metropolitan lines) transported
more than 60 million passengers and Docklands Light Railway also using Bombardier vehicles
transported more than 6 million passengers. Over the Olympic period, class 378
BOMBARDIER ELECTROSTAR trains operated by London Over ground carried 6.3 million
passengers, 50 per cent more than usual. The maintenance window for the fleets reduced from a
typical eight hour window to just three hours, yet availability and reliability remained
exceptional.
The skills and expertise of Bombardier services provide efficient, competitive and sustainable
rail operations globally. They help Bombardiers customers minimize operational costs and
maximize revenue generation over their assets whole lifetime, while ensuring the highest levels
of passenger safety, dependability and comfort. BOMBARDIER ORBITA diagnostic technology
helped to proactively identify maintenance issues before they impacted service.
Francis Paonessa, President of Rolling Stock and Services for Bombardier in the UK, said:
Receiving the award of National Transport Supplier of the Year is a resounding endorsement of
the excellent partnership that we have with our customers and our spirit of working to a common
goal. We are used to meeting challenging targets to deliver high performance, reliable and safe
trains to improve services for passengers. The Olympics offered a great opportunity to show how,
through teamwork, we can raise the bar even higher.
Sources: http://www. Bombardier Transportation Announces Winners of its 2014 Supplier
Sustainability Awards Bombardier.

8. What sort of CSR activities their competitors are performing?

Corporate Social Responsibility is a management concept whereby companies integrate social
and environmental concerns in their business operations and interactions with their stakeholders.
CSR is generally understood as being the way through which a company achieves a balance of
economic, environmental and social imperatives (Triple-Bottom-Line- Approach), while at the
same time addressing the expectations of shareholders and stakeholders. In this sense it is
important to draw a distinction between CSR, which can be a strategic business management
concept, and charity, sponsorships or philanthropy. Even though the latter can also make a
48

valuable contribution to poverty reduction, will directly enhance the reputation of a company and
strengthen its brand, the concept of CSR clearly goes beyond that.
Any person or entity which is a rival against another. In business, a company in the same
industry or a similar industry which offers a similar product or service. The presence of one or
more competitors can reduce the prices of goods and services as the companies attempt to gain a
larger market share. Competition also requires companies to become more efficient in order to
reduce costs
Read more: http://www.businessdictionary.com/ competitor.html#ixzz3MB67oHZr
9. Recommendation.. (What you think should the company do to enhance their image
more).
Consensus recommendation
As of Dec 12, 2014, the consensus forecast amongst 51 polled investment analysts covering
Bombardier, Inc. advises investors to hold their position in the company. This has been the
consensus forecast since the sentiment of investment analysts deteriorated on Jan 16, 2014. The
previous consensus forecast advised that Bombardier, Inc. would outperform the market.
September 12, 2007 Toronto Aerospace, Press Release

Inspection of Q400 aircraft main landing gear having accumulated more than 10,000
cycles highly recommended

A second incident has occurred involving the collapse of a right main landing gear shortly after
touchdown on a Q400 aircraft operated by SAS. The first incident occurred at Aalborg, Denmark
on September 9, 2007. The second incident occurred on September 12, 2007 at Vilnius,
Lithuania. There were no reported injuries amongst the crew of four and 48 passengers on board
the second aircraft.
As a precautionary measure, Bombardier and Goodrich, the landing gear manufacturer,
recommend in an All Operator Message (AOM) that operators of Q400 aircraft having
accumulated more than 10,000 landing gear cycles (a cycle is one take-off and landing), be
grounded until an inspection of the landing gear is carried out.
Bombardier has delivered more than 160 Q400 aircraft to airlines around the world, of these
there are currently about 60 Q400 aircraft with more than 10,000 landing gear cycles.
Transport Canada (TC) has been briefed on these recent events and Bombardier is working with
TC to establish the requirement for further corrective actions, if required.
49

A Bombardier Air Safety representative has been dispatched to the second incident site to
provide assistance to the investigating authorities. Until such time as investigations are
concluded by the relevant aviation authorities, Bombardier cannot speculate or comment as to
the cause of these incidents.
Sources: http://www. Bombardier Makes Recommendations Following Recent Q400 Aircraft
Right Main Landing Gear Incidents Bombardier.

10. Mention all the sources after the paragraph/chart/picture.

References
Source : https://www.google.com
Source : https://www. Wikipedia.com
Source : https://www.Board of Directors Bombardier
Source : https://www. bombardier headquarters
Source : https://www. Bombardier Canada - Sites and contacts
Source : https://www. Bombardier Germany - Sites and contacts
Source : https://www. List of Bombardier Dash 8 operators - Wikipedia, the free encyclopedia
Source: https://www. Mission and Vision _ Bombardier Aerospace Blog
Source: http://www.carowindsearlyyears.com/monorail.html
Source: http://www.bombardier.com/index.jsp?id=1_0&lang=en&file=/en/1_0/1_1/1_1_3_2
Source: http://www.zefiro.bombardier.com/en/portfolio/index.htm
Sources: http://www. Fleet Management, Train Maintenance, Logistics Bombardier
Sources: http://www. Bombardier Green Train Project in Sweden Demonstrates the Bloomberg
Sources: http://www. bombardier market share 2013 C series - Google Search
Sources: http://www. bombardier market share 2013 Narrow body - Google Search
Sources: http://www. bombardier market share 2013 Transportation - Google Search
Sources: www.csr.bombardier.com
Sources: http://www. Bombardier - Corporate Social Responsibility _ Media Centre _ CSR News
Sources: http://www. Bombardier in the USA Media Center
Sources: http://www. Bombardier rewards its suppliers at the 2nd edition of the BASE award
Sources: http://csr.bombardier.com/en/managing-responsibly/supply-chain.
Sources: http://www. Bombardier Transportation Announces Winners of its 2014 Supplier
Sustainability Awards Bombardier.
Read more: http://www.businessdictionary.com/ competitor.html#ixzz3MB67oHZr

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51