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What is Product Management?

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About
Who isBrainmates
Brainmates?
A Product Management consulting
and training business
Our mission:

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To provide experienced Product


Management to businesses that want
to truly understand their customers
needs ....

... to develop innovative products that


their customers love.

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What is Product Management?


This presentation seeks to answer the following
questions:
What is product
management?
What do product
managers do?
Who does product
management?
How does one become a
product manager?

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What is Product Management?

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A Definition of Product Management


Product Management is the process of conceiving,
planning, developing, testing, launching, delivering
and withdrawing products in the market
Internal: current teams, management
External: supply chain, market
Upstream: planning, development, launch
Downstream: ongoing lifecycle management
ProdBOK pages 37-38
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Product Managements Purpose


Is To Create

Customer Value

+ Measurable Business
Benefits

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By Identifying Unsolved Customer


Problems

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To Create Product Experiences..

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That Outwit The Competition

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Over A Sustainable Period

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Who Does Product Management

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Past lives of Product Managers


Most product managers have roots in other professions

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The accidental profession


Its a pretty safe bet to say that few if any product managers
have a Bachelor degree in Product Management
Everyone comes from somewhere else
Steven Haines The Product Managers Desk Reference

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Product Management Domain


Strategic

Value
Definition

Marketing
/ Sales

Marketing

Engineering

Market
Research

UX
Design
Project
Management

Sales

Product
Operations

Marketing
Communications
Customer
Service

Development

Technical
Support

Tactical / Operational
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Role Specialisation Within Product Management


Strategic

Product
Marketer

Value
Definition

Marketing
/ Sales

Engineering

Sales Product
Champion

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Product
Manager

Technical Product
Champion

Tactical / Operational

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So what do Product Managers do?

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Guiding product and market strategy


Product managers must
deliver value to the
business and play a
strategic role in
determining the actions to
achieve this.

Senior
managers
Strategy

Finance

But their role is also


hands-on and involves
collaboration with
multiple internal
stakeholders

Marketing

Product
Manager

Customer
service

R&D

Production

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Sales

19published in:
Diagram Derived from original model
The Product Manager's Handbook : The Complete
Product Management Resource, Linda Gorchels, 2000

Operations

Past
lives
of product
managers
Product
managers
like to
solve problems
PICTURE OF DUDE UNDER CAR

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Product Managers spend time understanding


what customers need and want
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Then develop solutions that solve these


problems and satisfy needs & wants

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Product Managers have a duty to deliver and


maintain financial benefit to the business

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Product Managers see things


differently

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The carpenter doesnt want a drill.


He wants a hole
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How a Product Manager sees it


The carpenter has a problem. He needs a hole in the wall. A
drill can solve this problem, but theres much more to it than just
creating a hole. The carpenter is concerned with multiple factors:
The speed at which the hole is made
The accuracy of the cut
The safety of the device that makes the hole
The ease of using the device
The reliability of the device
Where the device can be purchased or accessed
The price of the device
After sales support of the device

Product managers define the problem using criteria such as


these before working on possible solutions
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Product Management
in action

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The Brainmates Product Management


Framework
Two Operational Modes:
Launch

Product Development

Ideate

Prepare

Explore
Product
Product Strategy
Strategy
and
and
Lifecycle
Lifecycle
Management
Management

Build

Product Strategy and


Lifecycle Management

Focus

Define

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Immerse

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Lifecycle Product Management


Launch

Is The Starting Point.

Ideate

Prepare

Lifecycle Management, Product Managers


must:
Grow product performance in the market
Monitor product performance
Report on the results
Respond to the issues
Plan for the future

Explore
Product Strategy
and
Lifecycle
Management

Build

Focus

Define

Immerse

Insights from Product Lifecycle Management


practices lead to new Product Development.
No product can survive by only doing without
adapting to changing market conditions.

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Product Development
Launch

An area of focus for many


Product Managers.

Ideate

Prepare

Explore
Product Strategy
and
Lifecycle
Management

Build

Initiated when new ideas require


assessment and support from
development to launch.

Focus

Define

Immerse

Product and Market


Development initiatives help
extend the life of the product.
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Product Development Process

3 Phases
Launch

1. Innovate

Ideate

Prepare

Explore
Product Strategy
and
Lifecycle
Management

Build

Focus

Define

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2. Design

3. Implement

Immerse

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Brainmates Product Management Framework


Plan and implement the
launch process, activities
and event.
Plan external
messaging about the
value of the product to
the market, and
articulate product
differentiation.

Work closely with the


development team to
check that the build
outcomes meet the
markets requirements.

Generate, source,
rank a wide variety of
ideas and business
problems.

Prepare

Explore
Product Strategy
and
Lifecycle
Management

Build

Analyse, define and


design the product
and consider alternate
solutions.
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Ideate

Launch

Select and validate ideas


that have value in the
market place and will
survive against external
market conditions.

Focus

Define

Immerse

Engage deeply with


customers to deliver an
effective solution that
solves the target
markets problem.
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Turn the idea into a


concept and evaluate
the internal factors that
may affect the concept.

How does one get into


product management?

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Becoming a Product Manager


Become good at understanding problems and following
a logical process to define and develop solutions that
could solve these problems.
Read books and blogs, listen to podcasts and watch
videos to learn more about the Product Management
profession
Talk to Product Managers
Use principles of Product Management in your current role
Look at products and services that you buy & use and apply a
Product Managers perspective to these
Apply for jobs in Product Management
Dream big!
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So to summarise

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In Summary
Good Product Management is about delivering
products that customers love.
Product Managers use logic, insight and a
degree of creativity in defining, developing,
deploying and maintaining these products.
Product managers must guide and collaborate
with other parts of the business and external
stakeholders.
Product managers have a duty to deliver
measurable benefits to their organisation.
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brainmates helps clients to define, develop and deploy


products and services.
Our insight and expertise ensures these are compelling,
competitive and profitable.
Find out more about our Product Management services:
Training
Coaching
Events
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Connect with Brainmates

Brainmates Group

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Facebook.com/Brainmates

info@brainmates.com.au

@Brainmates
#prodmgmt

+61 1800 BRAINMATES


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