Technical manual

English
4002537

This technical manual describes the products mechanisms,

maintenance and servicing procedures, and other technical
information.

Any major technical changes will be announced in a service bulletin.

Update this manual with the service bulletins. Minor details in this
manual are subject to change without notice.
If there are any discrepancies between this manual and the basic
agree-ment or specifications sheet exchanged between Epson and
a customer, the basic agreement or specifications sheet is to be
regarded as correct.
The contents of this manual apply only to the specified product.
In princi-ple, Epson cannot be held responsible for the application
of the manuals contents to other products nor for a third partys
commercial rights to drive circuits, etc.
Reproduction, copying, or fabrication of any information contained
in this manual, without prior consent of Epson, is forbidden.

TABLE OF CONTENTS

CHAPTER 1
FEATURES AND GENERAL SPECIFICATIONS

CHAPTER 2
MECHANISM CONFIGURATION AND OPERATING PRINCIPLES

CHAPTER 3
HANDLING AND MAINTENANCE

CHAPTER 4
TROUBLESHOOTING

CHAPTER 5
DISASSEMBLY

CHAPTER 6
APPENDIX

CHAPTER 1
FEATURES AND GENERAL SPECIFICATIONS

CONTENTS
1.1 FEATURES ................................................................................. 1-1
1-2
1.2 GENERAL SPECIFICATIONS ...................................................
1.2.1 Printer Mechanism Specifications ............................... 1-2
1-2
1.2.2 Character Specifications ...............................................
1-2
1.2.3 Paper Specifications ......................................................
1-3
1.2.4 Roll Paper Supply Device ..............................................
1-3
1.2.5 Roll Paper Take Up Device ............................................
1.2.6 Ink Ribbon ...................................................................... 1-3
1-4
1.2.7 Electrical Specifications ................................................
1-4
1.2.8 Overall Dimensions ........................................................
1-4
1.2.9 Environmental Conditions ............................................
1.2.10 Reliability ........................................................................ 1-4
1.2.11 EMI ................................................................................... 1-4
1-5
1.3 HARDWARE STRUCTURE ........................................................
1.3.1 Unit Structure ................................................................. 1-5
1.3.2 Connectors ..................................................................... 1-6
1.3.3 Interfaces ........................................................................ 1-7
1.3.4 Power Switches and FEED Button ............................... 1-9
1.3.5 Indicators ........................................................................ 1-10
1.4 FUNCTIONS ............................................................................... 1-10
1.4.1 Error Handling ................................................................ 1-10
1.4.2 Self-Test .......................................................................... 1-10
1.4.3 Detectors ........................................................................ 1-10
1.4.4 Buffer-full Printing ......................................................... 1-11
1.5 AC ADAPTER ............................................................................. 1-11
1.5.1 Specifications ................................................................. 1-11
1.5.2 Overall Dimensions and Weight ................................... 1-12

1.1 FEATURES
The TM-300C Series printers are small, light-weight, and
highly reliable point of sales (POS) /electronic cash register
(ECR) 1 station printers. The printers are compatible with
ESC/POSTM command set, and have many easy-to-use
functions and a sophisticated appearance. This high performance makes the printers suitable for wide use as PCPOS printers. Their main features are:
l Small size and light weight.
l Logic seeking control system enabling high-speed printing.
l Stepping motors as the paper feed and carriage feed
motors to improve reliability and life.
l Ability to specify paper feed pitch in units of 1 /1 44 inch.
TM
l Compatibility with the ESC/POS control codes for broad
usability.
l An interface for drawer kick-out connectors included so
that up to two drawers can be driven.
l Selectable character fonts (7 x 9 or 9 x 9 font).
l Kanji printing (TM-300CM, PM).
l Printing color switch (black or red).
l Semi-auto paper loading system for easy loading of roll
paper.
l Compact AC adapter.
l 1 line printing on validation paper.
l A roll paper take up device.

Figure 1-1. TM300C Series Appearance

Table 1-1. TM-300C Series List

Model Number

Specifications
Interface

(standard specifications)

Serial

(RS-232C compatible)

TM-300C

TM-300CM

Parallel

(Centronicscompatible)

Character set

Alphanumeric, International characters,

Kana, Graphics

Multi-Lingual
Additionalfunctions

TM-300PC

TM-300PCM

1 line printing on validation paper

Roll paper take-up device

Please contact the Epson sales department for information on the availability of the models.
1-1

1.2 GENERAL SPECIFICATIONS

1.2.1 Printing Specifications
Printing method
Serial impact dot matrix printing
Head wire arrangement
Serial 9-pin
Printing direction
Bidirectional logic seeking
Printing speed
(excluding data transfer and processing times)
Approx. 3.5 LPS
(40 columns, 16 CPI, single color, continuous printing)
Approx. 5.8 LPS
(20 columns, 16 CPI, single color, continuous printing)
Approx. 1.2 LPS
(22 columns, 8.9 CPI, Kanji / single color, continuous
printing)

Table l-2. Character Size

Character Matrix
W x H

Type

7 x 9

Alphanumeric,
International

9 x 9

Graphic,
Kana
Alphanumeric,
International

characters

CPI

1.24 x 3.1 3 half dots

40

16

1.59 x 3.1

40

16

1.56 x 3.1

3 half dots

33

13.3

1.91 x 3.1

33

13.3

2.7 x 2.7

2 half dots

22

8.9

2.7 x 2.7

2 5

9.5

Space

(Dot Space)

(mm)

characters

Graphic,
Kana

16 x 16

Kanji

CPL

Size
W x H

(CPL: Characters per Line) (CPI: Characters Per Inch)

The printing speed may slow down due to the print duty.
(LPS: lines per second) (CPI: characters per inch)
Number of columns
See CPL in table l-2
Character spacing
See Space in table l-2

1.2.2 Character Specifications

Character type
Alphanumeric:
Graphics, Kana:

95
128x 7 tables (including 1 space
page)
International characters: 32
JIS x 0208-1983 compatible
Kanji (*):
First level - 3,489 characters
Second level - 3,388 characters
Special characters - 83 characters
(*) Kanji is standard only on the multi-lingual models.
Character matrix
ANK and Graphic:
7 x 9 (total number of horizontal dots: 400 half dots)
9 x 9 (total number of horizontal dots: 400 half dots)
(The default font is 7 x 9.)
Kanji :
16 x 16 (total number of horizontal dots: 400 half dots)

Figure 1-2. Character Size

1.2.3 Paper Specifications

Paper
Roil paper
Normal paper
Pressure-sensitive paper
Validation paper
Normal paper
Pressure sensitive paper
Carbon paper
l
l

l
l
l

Paper Size
Roil paper
Width:
76 mm 0.5 mm (2.99 0.02)
Max. diameter:
60 mm or 2.36 (when take up 1 -ply paper)
83 mm or 3.27 (when does not take up
1 -ply paper or take up 2 or 3-ply paper)
Paper core inner diameter:
10.5 to 12.5 mm (00.41 to 0.47)
Normal Paper
Thickness: 0.06 to 0.085 mm or 0.002 to 0.003 (l-ply
paper) (For pressure-sensitive paper, the
thickness must beless than 0.2 mm or 0.0079)
52.3 to 64 g/m2 (14 to 17 lb)
Weight:
(45 to 55 kg/1,000 sheets/1,091 x 788 mm)
(99 to 121 lb/1000 sheets/42.95 x 31.02)

1-2

 Pressure-sensitive Paper
Maximum 1 original + 2 copies
The number of copies the printer can print varies, depending on the ambient temperature. Therefore, print under
the following conditions:
1 original + 1 copy -------- 5 to 40C (41 to 104F)
1 original + 2 copies ------ Approx. 25C (77 F)
Thickness:
1-ply paper:
0.05 to 0.08 mm
(0.002 to 0.003)
0.2 mm or less. (0.0079)
Total thickness:
Validation Paper
Width:
135 to 210 mm (5.31 to 8.27)
Length:
70 to 297 mm (2.76 to 11.69)
0.07 to 0.14 mm
Thickness:
(0.0027 to 0.0055)
Thickness with paper roll: 0.2 mm (0.0079) or less
2
56.2 to 128 g/m (15 to 34 lb)
Weight:

Notes on Head Continuity Time Betting

The printer has a command to set the head continuity time,
and the default is normal mode.
When using a 2-ply or more paper roll, change the mode to
copy (longer head continuity time).
Copy mode is automatically selected when validation paper is selected.

Printable Area
Roll Paper

1.2.6 Ink Ribbon

1.2.4 Roll Paper Supply Device

Method:
Roll paper shaft support with semi-automatic loading system
Roll paper near end detection/roll paper end detection:
Refer to section 1.4.3, Detectors.

1.2.5 Roll Paper Take Up Device

The roll paper take-up device takes up paper from the paper
roll by the operation of paper feed motor.

Ribbon cassette model number:

ERC-34 (B/R) (exclusive ribbon cassette)
Color:
Black and red (two colors) (*)
Life of ribbon:
Approx. 1.5 million characters
Black:
Approx. 750 thousand characters
Red:
This ribbon life is available under the following conditions:
Character matrix: 7 x 9 (with descenders)
ASCII 96-character rolling pattern,
Print pattern:
continuous printing
25C (77F)
Temperature:
(*) A single color (violet or black) ribbon can also be used.
Violet: Ribbon cassette model number - ERC-34 (P)
Black: Ribbon cassette model number - ERC-34 (B)
l

Figure 13. Roll Paper Printable Area

Figure l-4. Validation Paper Printable Area

Notes on Validation Paper
Do not print on validation paper when no paper roll is
loaded.
Make sure that the total thickness of the validation paper
plus the paper roll does not exceed 0.2 mm (0.079).

Figure 1-5. ERG34 (B/R) Overall Dimensions

1-3

1.2.7 Electrical Specifications

Printer operating power voltage (with AC adapter In the
same package)
DC+30V unregulated
Printer power consumption
Operating:
Average 33 W (except when the drawerkick connector is used)
Average 10 W (serial interface)
Standby:
Average 12 W (parallel interface)

1.2.8 Overall Dimensions

Dimensions
156(W) x 295 (D) x 144 (H) mm
(6.14(W) X 11.61 (D) X 5.67 (H))
Weight
Approx. 1.6 Kg (3.52 lb) (excluding AC adapter)
Color
Epson standard grey

Figure l-7. Range of Operating Temperatures and

Humidity
Vibration resistance (package: Epson standard package)
When packed
Frequency:
5 to 55 Hz
Acceleration: 2 G
10 minutes-cycle
Sweep:
Duration:
1 hour
Directions:
X, Y, and Z
After exposure to vibration, visual inspection should detect
no abnormalities in the internal or external conditions, and
the printer should operate normally.
Impact resistance (package: Epson standard package)
l When packed
60 cm (23.62)
Height:
Direction:
One corner, three edges, six surfaces
After being dropped, visual inspection should detect no
abnormalities internally or externally, and the printer should
operate normally.
Unpacked
Height:
5 cm (1.97)
Four edges (holding one edge)
Direction:
After being dropped with power off, no damage should occur.

1.2.10 Reliability

Figure l-6. TM-300C Series Overall Dimensions

1.2.9 Environmental Conditions

Temperature
Operating:

5 to 40C (41 to 104F) Limits on humidity

exist at 30C (86F or more. See Fig. l-8.
Storage:
-10 to 50C (14 to 122F)
(excluding paper and ribbon)
Humidity (non-condensing)
Operating:
20 to 80%
20 to 90% (excluding paper and ribbon)
Storage:

1-4

MCBF
Mechanism unit:
5 million lines (excluding the head)
Life of print head
100 million characters
(average 2 dots/head pin/character)

1.2.11 EMI
(when the AC adapter that comes with the printer is used)
VCCI:
First Level
FCC:
Class A
BZT:
(Adaptable level (self declaration by Vfg 243/1 991))(*)
(*) When it is necessary to apply for a self declarationiko
Epson Corporation will submit the EMI measurement data.
To prevent radio interference, this device may
only be operated in conjunction with devices which
comply with the requirements stipulated in item 1
of paragraph 2 of the BMPT-Amtsbl/Vfg 243/1991
(decree no. 243/1991 of the German Ministry of
Posts and Telecommunications.)

1.3 HARDWARE STRUCTURE

1.3.1 Unit Structure
Main Units

Printer mechanism unit

Roll paper supply device

Lower case
Figure 1-8. TM-300C Series Unit Structure

Unit Specifications
Paper Feed Motor
Type:
4-phase 48-pole PM-type stepping motor
Drive voltage:
24 VDC 8% (including the voltage drop at the transistors in
the drive circuit)
DC resistance:
Current consumption (per motor):
Peak current:
1.1 A (worst case)
Mean current:
At constant drive: Average 200 mA at 25C (77F),
24 VDC, approx. 600 PPS
350 mA or less
Worst case:
Hold current:
58.8 11.8 mA/two phases

Line spacing:
1/6 inch (default)
The line spacing can be set in units of 1/144 inch with a
command.
Paper feeding:
Friction feed
Paper feeding speed:
Approx. 4.171 IPS (25 LPS) (continuous paper feeding)

1-5

 Carriage Motor
Type:
4-phase 48-pole PM-type stepping motor
Drive voltage:
24 VDC 10%
(including the voltage drop at the transistors in the drive
circuit)
DC resistance:
39.5
1.9
at 25C (77F), per phase
Current consumption (per motor):
Peak current:
1.5 A (worst case)
Mean current:
At constant drive: Average 400 mA at 25C (77F),
24 VDC, approx. 952 PPS
Worst case:
600 mA or less
Hold current:
87.4 17.5 mA/two phases
Carriage feed pitch:
0.317 mm (1/80 inch)/pulse

n Power Supply Connector

The power supply connector receives the power supply
voltage from the AC adapter.
TCS7960-53-2010 (by Hosiden)
Model number:
Table 1-3. Power Supply Connector Pin Assignments
Function

Pin Number

30 VDC (unregulated)

GND

NC

SHELL

FG

Notes:
Be sure to ground a frame ground cable to the frame
ground terminal on the sheet metal at the rear of the
printer.
Use the printer only with the AC adapter that comes with
it.
l

Print Solenoids
9
Number of solenoids:
Drive voltage:
24 VDC 10%
(including the voltage drop at the transistors in the drive
circuit)
15.6
7% at 25c (77F) Text
DC resistance:

1.3.2 Connectors
All connectors are located on the back of the printer.
Refer to Figure l-1, TM-300C Series Appearance.

Connector Panel Diagrams

Drawer Kick-out Connector (Modular Connector)

Table 1-4. Drawer Kick-out Connector Pin Assignments
Signal Name

I/O

FG

Drawer kick-out drive signal 1 (*1 )

Drawer open/close signal (*2)

+24 VDC

Pin No.

Figure 1-9. Serial Interface Models

(*1) Drawer Kick-out Drive Signals

The drawer kick-out drive outputs the signals which is
specified by the ESCp command to connector pins 2 and 5.
See Figure 1-11.
Output voltage:
Output current:
Output waveform:

Figure l-10. Parallel interface Models

Drawer kick-out drive signal 2 (*1 )

Approx. 24 VDC
1 A or less
Outputs the waveform in Figure 111 to connector pins 2 and 5. (On
time n1 and off time n2 are set by
the ESC p command.)

Interface Connectors
See section 1.3.3, Interfaces.
Figure 1-11. Drawer Kick-out Drive Signal Timings

1-6

(*2) Drawer Open/Close Signal

For the serial interface models, the status of the input signal
is transmitted to the host computer by the ESC u command.
For the parallel interface models, the status of the input
signal is transmitted to the host computer via pin 34 of the
interface connector.
input level (connector pin 3) :
Low = 0 to 0.8 V
High = 2 to 5 V

Table 1-5. Serial interface Connector Signal Descriptions

Pin Signal I/O
No. Name
1

FG

--

TXD

0 Transmit data

RXD

Receive data

RTS

Same signal as DTR.

Indicates whetherthe host machine is ready

to receive data.
SPACE indicates that the host machine is
ready to receive data and MARK indicates
that it is not.
Under DTRlDSR control, the printer transmits data after confirming that this signal is
SPACE.
Under XON/XOFF control, the printer does
not confirm this signal.

l
l

0.2

ON time + OFF time

The drawer should be supplied power from printer connector
pin 4.

SG

20

DTR

DIP Switch Settings.

Indicates whether the printer is ready to

receive data.
Under DTR/DSR control, SPACE indicates

MARK indicates that it is not.

The signal goes to MARK under the following conditions :
When the receive buffer is full (*).
l In the off line state.
Under XON/XOFF control, the signal is
always SPACE except under the following

n Serial Interface

(*) These settings are determined by the DIP switches on the

bottom of the printer. Refer to Table 1-7, Serial Interface

Signal ground

that the printer is ready to receive data and

1.3.3 Interfaces
Data transmission: Serial (RS-232C compatible)
Synchronization:
Asynchronous
DTR/DSR or XON/XOFF control
Handshaking (*):
Signal levels:
MARK = - 3 V to - 15 V (logical 1 / OFF)
SPACE = + 3 V to + 15 V (logical 0 / ON)
Voltage value at the connector terminal (using the SG
terminal as the reference)
Baud rates(*): 1200, 2400, 4800, or 9600 bps
Bit length(*):
7 or 8 bits
Parity(*):
None, even, or odd
1 bit or more
Stop bits:
(Transfer data from the printer is 1 bit.)
D-SUB25 male connector or equivalent
Connector:

Frame ground

6 DSR

Notes:
The drawer connection cable must be shielded.
Two drives cannot be driven simultaneously.
The resistance of the drawer kick-out plunger should be at
least 24 If it is less than 24 , the plunger may be
damaged due to large current.
The energizing duty of the drawer should be as follows:
ON time

Function

conditions:

When the printer first becomes ready to

receive data after power-on and initial-

ization.
In an error state.
l

During and after the self-test.

(*) The buffer is considered full while the remaining space in

the receive buffer is increasing from 10 to 20 bytes.
Note:
Pins 8 to 19 and 21 to 25 are not used.
XON/XOFF Transmission
When XON/XOFF control is selected, the XON or XOFF
code should be transmitted at the following timings. (XON
code: 11 H, XOFF code: 13H)
[XON transmission timing]
When releasing the buffer full status(*) of the receive buffer.
When the printer goes on line. However, the XON code
is not transmitted when the buffer is full.
[XOFF transmission timing]
When the receive buffer becomes full.
When the printer goes off line. However, the XOFF code
is not transmitted when the buffer is full.
l

l
l

(*) The buffer is considered full while the remaining space in

the receive buffer is increasing from 10 to 20 bytes.

1-7

 On Line / Off Line Status

The printer is not equipped with an on line / off line select
button. However, the printer goes off line under any of the
following conditions:
During and after the self-test.
When the roll paper take-up cover or the ribbon cassette cover is opened.
During paper feeding with the FEED button.
When printing is stopped due to a paper end.
(when the end of the roll paper is detected by the
detector selected by the ESC c4 command.)
Until the printer becomes ready to receive data after
power-on and initialization.
When printing is stopped due to high duty cycle
printing.
In an error state.
l
l

Serial Interface Connection Example

Host (DTE ex 8251)
TXD
DSR
CTS
RXD
DTR
FG
SG

Printer
RXD
DTR
RTS
TXD
DSR
FG
SG

Data Control
Data reception is controlled by ACKNLG or BUSY signal.
However, the conditions under which the BUSY signal goes
HIGH differ depending on the capacity of the receive buffer
as shown below. Data transmitted when the BUSY signal is
HIGH is ignored.
When the receive buffer is 40 bytes:
During data entry
In the off line state
When the receive buffer is 1 Kbytes (*1):
During data entry
In the off line state
When the receive buffer is full (*2)
(*1) 512 bytes for the multi-lingual models
(*2) The receive buffer is considered full when the remaining space in the buffer is 0 bytes.
l

l
l
l

Notes:
When connecting the printer to the host machine, use
twisted pair cables for each signal, and connect the return
line to signal ground.
Shield these cables and connect them to the chassis GND
of the host machine to reduce noise. Also the cables
should be as short as possible.
All interface conditions are based on TTL levels. Both the
rise and fall times of each signal must be less than 0.2 s.
Datatransfers must notcarried out by ignoring ACKNLG
or BUSY signal.

When the host computer is a DCE device, set it so that data

will not be left unreceived (no handshaking will occur).
(DTE : Data Terminal Equipment)
(DCE : Data Circuit Terminating Equipment)
Figure 1-12. Serial Interface Connection Example

On Line / Off Line Switch

The printer is not equipped with an on line / off line select
button. However, the printer goes off line under any of the
following conditions:
During and after the self-test.
When the roll paper take-up cover or the ribbon cassette cover is opened.
During paper feeding with the FEED button.
When printing is stopped due to a paper end (when the
end of the paper roll is detected by the detector
selected by the ESC c4 command.)
Until the printer becomes ready to receive data after
power-on and initialization.
When printing is stopped due to high duty cycle printing.
In an error state.
l

Parallel Interface
Data transmission:
Synchronization:
Handshaking:
Connector:
Signal levels:

8-bit parallel (Centronics compatible)

Uses STROBE pulses
Uses ACKNLG or BUSY signals
AMP36P (female) connector or equivalent
Input data and all interface control signals are TTL compatible.

l
l

Figure 1-13. Parallel Interface Timings

1-8

1.3.4 Power Switches and FEED Button

Pin

Signal

No.

Name

STROBE

I/O

Function

1 Strobe pulse to read the input data. Pulse

width must be more than 0.5 s at the
receiving terminal. The signal level is
normally HIGH; data is read at the LOW

level of this signal.

2

DATA0

DATA1

DATA2

DATA3

DATA4

DATA5

DATA6

DATA7

1 0

ACKNLG

These signals in order indicate the first to

eighth bits of the parallel data. A signal is
HIGH when the data bit is logical 1 and
LOW when it is logical 0.

When this signal is LOW, it indicates data

has been received and the printer is ready
to accept data. Pulse width is approx. 10
s

11

BUSY

The power switch is located on the left side of the printer, the
operation panel on the top front of the printer, and the DIP
switches on the bottom of the printer. Refer to Figure l-l,
TM-300C Series Appearance.

n Power Switch
The power switch is used to turn the printer on or off.

FEED (Paper Feed) Button

The FEED but-ton on theoperation panel enabled or disabled
by the ESC c5 command.
Non-locking push button
Type:
Feeds paper with the line spacing units set by
Function:
the ESC 2 or ESC 3 command.
Note:
The FEED button is effective when the cover is open,
regardless of the ESC c5 setting.

n DIP Switches
Table 1-7. Serial Interface DIP Switch Settings
Switch
No.

Function

This signal indicates whether the printer

ON

can accept data. HIGH indicates the

Data receive error

Ignores the
error

Prints "?"

Receive buffer
capacity

40 bytes

Approx. 1 K
byte (*1)

Handshaking

XON/XOFF

DTR/DSR

Bit length

7 bits

8 bits

Parity check

Yes

No

Parity

Even

Odd

Baud rate selection

printer cannot accept data and LOW indicates it can accept data.
1 2 PE

HIGH indicates out-of-paper. This signal

is output only when paper end detection
is enabled by the ESC c4 command.

1 3 SLCT

Pulled up to +5 V through a 3.3k

resistor. Text

If a CR code is received while this signal

14 AUTO

is LOW, paper feeding is performed after

FEED XT

printing.
15 NC
16

Baud Rate (BPS)

Not used.

Logic GND level.

GND

Chassis GND level.

1 7 CHASSIS

GND
1 8 NC

19-30
31

Not used.

Ground for twisted pair return line.

GND
INIT

OFF

Printer hardware reset signal. This signal

is normally HIGH. The printer is initialized

10

Internal use

1200

ON

ON

2400

OFF

ON

4800

ON

OFF

9600

OFF

OFF

Settings must not be

changed (*2) (Refer to section
5.2.4, Adjustments).

when this signal is LOW. The (pulse width

must be at least 50 s.

3 2 ERROR

This signal indicates whether an error

has occurred the printer. This signal

(*2) The settings of DIP switches 9 and 10 must not be

changed.

goes LOW only when the printer goes on

33

GND

3 4 DRAWER
-KICK

Ground for twisted pair return line.

0

Drawer M-out connector status signal.

Pulled up to +5v through a 3.3k resistor

Pulled up to +5v through a 3.3k

Not used.

STATUS
36 NC

resistor.

1-9

Table 1-8. Parallel interface DIP Switch Settings

Switch

Function

ON

OFF

Always

Executed only when the

AUTO FEED XT signal

N o .

Auto feed

effective

is received
2

Receive buffer

0 bytes

Approx. 1 kbytes (*1)

capacity

Internal use

Fixed to OFF (*2)

Internal use

Fixed to ON (*2)

Internal use

Fixed to OFF (*2)

Internal use

Fixed to OFF (*2)

Internal use

Internal use

Settings must not be changed (*2)

(Refer to section 5.2.4, Adjust-

1.4 FUNCTIONS
1.4.1 Error Handling
n Mechanical Error
Error Detection
Home position detection error is detected as a mechanical
error. The following steps are taken when the error is
detected:
Serial interface Model
All operation is stopped.
The PAPER LED (red) blinks.
The DTR signal is changed to MARK.
Under XON/XOFF control, the XOFF code is transmitted.
Parallel interface Model
All operation is stopped.
The PAPER LED (red) blinks.
Interface signals are changed to error status when:
The BUSY signal is changed to HIGH.
The PE signal is changed to HIGH.
The ACKNLG signal is changed to HIGH.
The ERROR signal is changed to LOW.

ments.)

l
l
l

(*1) 512 bytes for the multi-lingual models.

(*2) The settings of DIP switches 3 to 8 must not be changed.

1.3.5 Indicators
All indicators are located on the operation panel. (See
Figure l-l, TM-300C Series Appearance.)
Power LED: Green
ON:
Power supply stable.
OFF:
Power supply unstable.
Roll paper near-end LED: Red
ON:
Roll paper near end.
Enough paper remaining (normal state).
OFF:
BLINKS: Error detected. (See section 4.3, PAPER LED
BLINKING INTERVALS.)

Printing is stopped due to high duty cycle

printing.
In the self-test standby state.
When inserting or removing validation paper s
required.

Recovering from an error

To recover from an error, turn the printer off, correct the
error, and then turn it back on.
To recover from an error on the parallel interface models,
apply a LOW pulse (50 s or more) to pin 31 (INIT signal)
of the parallel interface.
l

n Data Receive Error

For the serial interface models, if an error (a parity, framing,
or overrun error) exists in the data received, the printer
ignores the data or prints "? depending on the setting of the
DIP switch 1.

1.4.2 Self-Test
The self-test checks the following:
Control circuit function
Printer mechanism function
Print quality
Control ROM version number
DIP switch settings
Validation sensor presence

Figure 1-14. indicators on the Operation Panel

Refer to section 4.1.1, Self-Test.

1.4.3 Detectors
n Home Position Sensor
The home position sensor detects the initial position at the
left edge of the carriage.
Photo sensor with an amplifier
Type:
5 VDC 5%
Input voltage:
20 mA or less
Input/output current:

1-10

Cover Open Sensor (*l)

The cover open sensor detects whether the roll paper takeup cover and ribbon cassette cover are open or closed.
If a cover open status is detected during printing, the printer
automatically goes off line after printing one line. Printing is
then stopped, and the print head moves to the center.
To set the printer on line, close the roll paper take-up cover
and ribbon cassette cover.

n Roll Paper Near End Detector

The roll paper near end detector is located in the roll paper
supply device and detects a roll paper near-end by changes
in the paper roll diameter. When the paper roll diameter
becomes small, the PAPER LED shown in Figure 1 - 14 lights.
The amount of roll paper remaining when a roll paper near
end is detected depends on the position of the near end
detector device and the core diameter of the paper roll. The
adjustment is performed by the user. (Referto section 5.2.4,
Adjustments).

Type:
Photo sensor
Inner diameter of the paper core:
10.5 to 12.5 mm
(0.41 to 0.49)
Remaining amount adjustment:
Slide system

Detector and Printing Operation

The ESC c4 command setting determines whether printing
stops when the roll paper end or near end detectors detects
a paper end or nearend.
Roll Paper Mode
When stop printing is selected and a paper end is detected
by the paper roll near end or paper roll end detector, the
printer automatically goes off line.
To set the printer on line, load the paper roll and then close
the roll paper cover and ribbon cassette cover.
Validation Mode
Printing is not stopped by the validation paper sensor. When
only validation paper is selected for printing, the roll paper
end and roll paper near end detector are inactive.

1.4.4 Buffer-full Printing

Normally, the printer prints data in the print buffer upon
receiving LF (print and line feed) command. However when
the print buffer becomes full, printer starts printing automatically, feeds one line afterward, and prints the next data
on the next line.

Roll Paper End Detector (*2)

The roll paper near end detector is located in the paper path,
detects when the roll paper runs out. However, when the end
of the paper is glued on the paper core, the paper end is not
detected.
Type:
Micro switch
rating:
10 to 100 mA, 5 VDC (resistive load)
Contact signal: OFF when no paper roll is loaded

1.5 AC ADAPTER
1.5.1 Specifications
The AC adapter that comes with the printer depends on the
country.
Table l-9. AC Adapter Specifications
Factory Setting Voltage
For Japan

100 V
120 V

PA-6509, PB-6509

For Europe
(Germany)

230 V

PA-6510, PB-6510

For Australia

(*l ), (*2) When the roll paper end detector detects a paper
out with the cover open, semi-automatic loading of
the paper roll is possible by inserting the paper roll
into the paper path.

Validation Paper Sensor (Option)

The validation paper sensor is located in the validation paper
path. It detects whether validation paper is present.
Type:
Photo sensor
Voltage: 5 VDC 5%

PA-6508, PB-6508

For North America

For Europe
(England)

Figure I-15. Roll Paper End Detection Position

AC Adapter Numbers

PA-6511, PB-6511
I
240 V

PA-651 3, PB-6513

Input power voltage

For Japan:
100 V 10% 50/60 Hz
120 V 10% 50Hz
For North America:
For Europe (Germany): 230 V 10% 50 Hz
For Europe (England): 240 V 10% 50Hz
For Australia:
240 V 10% 50Hz
Output voltage
DC +30 V/A maximum

1-11

1.5.2 Overall Dimensions and Weight

Weight
P A -****.
P B -****-

Approx. 1.25 kg (2.75 lb)

Approx. 1.35 kg (2.97 lb)

75

(2.95)

80

(3.15)

61 (2.4)

68 (2.68)

110 (4.33)

125 (4.92)

135 (5.31)

146 (5.75)

Figure l-16. AC Adapter Dimensions

1.5.3 Safety Standards

(of the AC adapter that comes with the printer)
UL/CSA
TUV

1-12

CHAPTER 2
MECHANISM CONFIGURATION AND OPERATING PRINCIPLES
CONTENTS
2.1 PRINTER MECHANISM UNIT ....................................................
2.1.1 Printing Mechanism .......................................................
2.1.2 Paper Feed Mechanism Unit .........................................
2.1.3 Ribbon Feed Mechanism Unit .......................................
2.1.4 Ribbon Switch Mechanism Unit ...................................
2.1.5 Detection Mechanism Unit ............................................
2.1.6 Paper Take-Up Mechanism Unit ...................................
2.2 ELECTRIC CIRCUIT OPERATING PRINCIPLES.. ....................
2.2.1 Hardware Summary .......................................................
2.2.2 Operating Principles ......................................................

2-1
2-1
2-2
2-3
2-4
2-4
2-5
2-7
2-7
2-9

2.1 PRINTER MECHANISM UNIT

Printer mechanism unit mounted on the TM-300C Series is
composed of these six mechanisms:
Printing mechanism
Paper feed mechanism
Ribbon feed mechanism
Detector mechanism
Ribbon switch mechanism
Paper take-up mechanism
Each mechanism is described in the following sections.

2.1.1 Printing Mechanism

The printing mechanism unit consists of the print head unit,
carriage sub assy., print head mask assy., earth plate-print
head, FFC-head, shaft-carriage guide A, shaft-carriage guide
B, belt, pulley-belt tension, carriage motor assy. B, and
paper feed frame assy.
The print head unit consists of 9 wires and they are aligned
vertically.

Print head unit

Carriage sub assy.

Figure 2-2. Print Head Unit Movement

n Wire Movement When a Single Dot Is Printed

When the specified print head drive pulse is input to the drive
coil, the iron core is magnetized, and the actuating plate is
pulled in the
direction.
The wire is being pushed against the actuating plate by the
wire resetting spring and the wire is pushed against the
platen in the
direction, upon being pushed by the actuating plate.
When the wire strikes the ink ribbon and paper against the
platen, a single dot is printed.
When energizing of the drive coil is completed, the wire and
actuating plate are returned to the standby position by the
wire resetting spring and actuating plate spring.

Drive coil

Figure 2-1. Printing Mechanism Unit

Figure 2-3. Wire Movement for Single Dot Printing

n Print Head Unit Movement

When the carriage motor is driven and the carriage motor
gear moves in the direction (forward rotation), the rotational power is conveyed to the pulley-belt drive, and then to
the belt. Next, the carriage sub assy. is moved in the
direction, because it is fixed to the belt.
When the carriage motor gear rotates in the
direction
(reverse rotation), the carriage sub assy. moves in the
direction.

2-1

n Printing a Character
A character is printed by energizing the print solenoids with
respect to the carriage sub assy. position. (The reference
timing for the print solenoids is the carriage motor phase
switching signals.) The print head unit is moved 0.317 mm
(0.012) (in approx. 1.05 msec) each time the carriage motor
is rotated one step (7.5).
To print the character 2, when the dot matrix is 9 x 9, print
solenoids 2 and 9 are energized first at the same timing as
the carriage motor phase switching signal. Then, print solenoid 8 is energized at TnH (being delayed a half dot timing).
The remaining print solenoids are energized correspondingly, and the character 2 is printed.

Paper Loading (Semi-Automatic Loading)

When the paper roll is manually inserted into the roller-paper
feed, the paper detector switch assy. in the paper path
detects the paper, and semi-automatic loading (*) is executed.
(*) The Semi-automatic loading function automatically feeds
the paper roll to the upper part of the paper feed frame
assy. if the paper roll is inserted in the paper path when
the roll paper take-up cover is open and the paper
detector switch assy. detects no paper.

Figure 2-6. Paper Loading

Figure 2-4. Print liming Chart

2.1.2 Paper Feed Mechanism Unit

The paper feed mechanism unit consists of the paper feed
frame assy., motor-paper feed, gear-paper feed reduction,
gear-paper feed, paper hold roller assy., spring-paper hold,
spring-paper hold R, roller-paper feed, gear-paper take up
drive, and paper guide-upper. Paper feeding is performed
by driving the motor-paper feed (a stepping motor).

Paper Feeding
Paper feeding is performed by conveying the rotational
power of the paper feed motor to the gear of the paper feed
motor, gear-paper feed reduction, gear-paper feed, and
roller-paper feed.
Since the roller-paper feed and roller-paper hold are joined
by applying a set pressure, a paper roll that is loaded and
guided to the upper portion of the paper feed frame assy. is
fed by the friction between the rubber of the roller-paper feed
and the roller-paper hold.
During printing, the paper feed motor is driven after each dot
line is printed, causing the paper to be fed a specified
amount.
While the FEED button on the operation panel is pressed,
the motor-paper feed is driven and the paper roll is fed.

Figure 2-5. Paper Feed Mechanism Unit

Figure 2-7. Paper Feeding
2-2

Manual Paper Feeding

The printer mechanism unit is equipped with a manual paper
feed mechanism in order to cope with any problems in the
paper path, such as a paper jam.
To feed the paper roll manually, turn the knob-paper feed
manually in the
direction. The rotational power is
conveyed to the roller-paper feed via the gear-intermediate,
intermediate gear fixing plate assy., gear-take up, and geartake up drive. Since the roller-paper feed and roller-paper
hold are joined by applying a set pressure, the paper roll is
fed in the
direction by the friction between the rubber
of the roller-paper feed and the rollers of the paper hold roller
assy.
Rotating the knob-paper feed in the reverse direction feeds
the paper roll in the reverse direction.

Gear
feed

Figure 2-8. Manual Paper Feeding

n Ribbon Feeding
When the motor-carriage rotates forward and the gearcarriage motor rotates in the
direction, the gear-ribbon
intermediate and planetary gears and rotate in the
and
directions, respectively.
At this time, the ribbon driving plate moves in the
direction with the small gear of the gear-ribbon intermediate
as the center, until planetary gear
engages with the gearribbon transmission.
Since the gear-ribbon transmission and thegear-ribbon take
up are always engaged, the gear-ribbon take up rotates in
the
direction.
When the motor-carriage rotates in the reversedirection and
the gear-carriage motor rotates in the
direction, the gearribbon intermediate and planetary gears and
rotate in
the
and
directions, respectively.
At this time, the ribbon driving plate moves in the
direction with the small gear of the gear-ribbon intermediate
as the center, until planetary gear
engages the gearribbon transmission.
Then the ribbon take up gear of the ribbon take up assy.
rotates in the
direction.
As described above, the ribbon take up assy. always rotates
in the
direction, regardless of the rotational direction of
the motor-carriage. Then the ribbon feed and ribbon hold
rollers in the ribbon cassette, which are engaged with the
ribbon take up assy., rotate and the ribbon is fed.

Gear-carriage
motor

Gear-ribbon drive

Ribbon take up
gear

2.1.3 Ribbon Feed Mechanism Unit

The ribbon feed mechanism unit consists of the ribbon
driving plate assy., gear-ribbon intermediate, gear-ribbon
transmission, gear-ribbon drive, ribbon take up assy., ribbon
frame assy., spring-ribbon frame, and ribbon cassette with
endless ribbon. It feeds the ribbon automatically as the
motor-carriage rotates.

Figure 2-10. Ribbon Feeding

Figure 2-9. Ribbon Feed Mechanism

2-3

2.1.4 Ribbon Switch Mechanism Unit

2.1.5 Detection Mechanism Unit

The ribbon switch mechanism unit consists of the carriage

motor assy. B, carriage assy., tension plate assy., pulleybelt tension, home position sensor assy., ribbon frame
assy., spring-ribbon frame, lever-ribbon switch, lever-ribbon
release, and spring-ribbon release.
The ribbon switch mechanism unit is placed at the left and
right of the carriage sub assy., the position of which is
controlled by the number of motor-carriage steps, with the
home position as the reference position. The ribbon switch
mechanism unit switches between the black and red ribbon
in the ribbon switch and ribbon release areas outside the
printing area.

The detection mechanism unit consists of the following five

detection mechanisms:

n Switching from Black to Red

When the carriage sub assy. (print head unit) moves in the
direction and reaches the ribbon switch area, the leverribbon switch is pushed by the ribbon switch section and
moved to position
(shown by thedotted lines). The ribbon
frame assy. is pushed upward by the ribbon frame push face,
the ribbon switch detent face falls into the lever-ribbon
switch hole of the ribbon frame assy., and the ribbon frame
assy. is set to the red position.
n Releasing from Red to Black
When the carriage sub assy. moves in the &direction and
reaches the ribbon release area, the lever-ribbon release is
pushed by the ribbon release section. Then portion
pushes the ribbon frame assy. upward. At this time, the
ribbon switch detent face is released from the lever-ribbon
switch hole of the ribbon frame assy. and the lever-ribbon
switch is returned to lever-ribbon switch position
(shown
by the solid lines) by the spring power of the spring-ribbon
release. When the carriage sub assy. moves in the
direction, the ribbon frame assy. and lever-ribbon release
are returned to their original positions by the spring power of
the spring-ribbon frame.
Lever-ribbon
release Ribbon release Print head Ribbon

Lever-ribbon on
switch

Home position detection mechanism

Paper detection mechanism (roll paper end detection
mechanism)
Roll paper near end detection mechanism
Cover open detection mechanism
Validation paper detection mechanism
n Home Position Detection Mechanism
The home position detection mechanism consists of the
detection protrusion at the left side of the carriage sub assy.
and the home position sensor assy. at the left end of the base
frame. It determines the home position, identifies the carriage position, and detects the carriage sub assy. operation
error.
The home position sensor assy. consists of an LED and a
photo transistor. When the carriage sub assy. moves, the
detection protrusion on it passes between the LED and
photo transistor and blocks the optical axis of the photo
transistor. This changes the output level of the photo
transistor.
The change in the output level is used as a signal to detect
the movement of the carriage sub assy.

Printer side
----

The light
is blocked

The light
is not
blocked

Carriage sub assy.

detection section

Figure 2-12. Home Position Detection Circuit Diagram

n Paper Detection Mechanism (Roll Paper End Detection)
The paper detection mechanism is located in the paper path.
The mechanism detects the end of the paper roll, and allows
semi-automatic loading by detecting the presence or absence
of a paper roll. The paper detector assy. is a micro switch
which is ON (closed) when the paper roll is loaded.

Figure 2-13. Paper Detection Circuit Diagram

Figure 2-11. Ribbon Switching

2-4

n Near End Detection Mechanism

The near end detection mechanism detects when the paper
roll nears the end. It is located on the case-upper assy. The
near end detection mechanism consists of the near end
detector holder, terminal-near end detector, near end detector spring, and near end detector assy.
The near end detector assy. consists of an LED and a photo
transistor. The detection signal is generated when portion
moves between the LED and the photo transistor to block the
optical axis of the transistor.
The terminal-near end detector is pressed against the paper
roll (see the figure below) until the remaining amount of the
paper roll reaches the amount to be detected. When it is
reached, the terminal-near end detector moves in the
direction and passes over the paper roll. As a result, the
optical axis of the transistor is blocked and the detection
signal is generated.
Terminal-near end detector

Validation paper

Printer side
Figure 2-16. Validation Detection Mechanism

2.1.6 Paper Take-Up Mechanism Unit

Near end detector assy.

Figure 2-14. Near End Detection Mechanism

The paper take-up mechanism unit consists of case-upper

assy., paper feed frame assy., motor-paper feed, gearpaper feed reduction, gear-paper feed, roller-paper feed,
gear-paper take up drive, gear-paper take up, paper take-up
belt, frame-paper take up, papertake-up drive pulley, paper
take-up torque spring, paper take-up gear, and paper takeup shaft assy. The case-upper assy. is used to hold the
paper take-up shaft assy.

Cover Open Detection Mechanism

The cover open detection mechanism is located on the
upper case assy. and is not included in the mechanism unit.
The cover open detector detects the status of the paper takeup cover and the ribbon cassette cover. The micro switch
goes off when it detects that either cover is open.

Figure 2-15. Cover Open Detection Circuit Diagram

Validation Detection Mechanism
The validation detection mechanism is attached to the paper
feed frame unit and detects validation paper. The mechanism consists of a V sensor sub assy. and a sensor holder.
The detection signal is generated when validation paper
blocks the optical axis of the transistor. Validation paper
blocks the optical axis only when it is inserted along the right
edge of the case until it stops by the form stoppers.

Figure 2-17. Paper Take-Up Mechanism Unit

2-5

n Roll Paper Supply Device

The roll paper supply device is included in the case-upper
assy., and holds roll paper.
n Roll Paper Take-Up Operation
The paper roll is taken up using the following procedure.
First, the rotational motion of the motor-paper feed is conveyed to the gear-paper feed motor, gear-paper feed reduction, gear-paper feed, roller-paper feed, gear-paper take up
drive, and gear-take up. Then, via the paper take-up belt, the
rotational power is conveyed further to the paper take-up
drive pulley, paper take-up torque spring, and paper take-up
gear of the paper take-up frame. The rotational motion
finally rotates the paper take-up shaft assy. so that the paper
roll is taken up and wound around it.
The function of the paper take-up torque spring is to take up
the paper with a constant rotational torque. This is done by
keeping a balance between the rotational torque conveyed
via the gear-paper take up and paper take up belt, and
changes in load when the paper roll is taken up. (A clutch
function is employed. The function changes the slip torque
between the paper take-up pulley and the shaft of the paper
between the paper take-up pulley and the shaft of the paper
take-up gear by changing the spring diameter based on the
rotational torque and paper take-up load.)

Gear-take up drive

Figure 2-18. Paper Take Up Operation

2-6

2.2 ELECTRIC CIRCUIT OPERATING PRINCIPLES

2.2.1 Hardware Summary
The main electric circuits in TM-300C Series are:
l

Main circuit board assy.

Drive circuit board assy.
External AC adapter

They are connected by connectors as shown in the following diagram:

n Component Connection Diagram

Figure 2-19. Component Connection Diagram

2-7

Circuit Block Diagram

Main circuit board assy.

Roll paper
Near end

detector

Cover
open

sensor

Validation Roll paper Home

position
end
paper
sensor
detector sensor

Figure 2-20. Electric Circuit Block Diagram

The main circuit board assy. and driver circuit board assy. consist of the following:
Main circuit board assy.
CPU (M37732)
l

l
l
l
l
l
l
l
l

ROM (64KBE12KB)

Gate array (for the parallel interface models)

Stepping motor control circuit
Print head control circuit
Operation panel control circuit
Host interface circuit
Drawer kick-out drive circuit
Power supply regulator circuit

Driver circuit board assy.

Stepping motor drive circuit (head carriage, paper feed)
Print head drive circuit
l
l

2-8

n Memory Map
The printer is equipped with a ROM and CPU internal RAM
(2KB). An outline of the memory mapping is shown below.
The ROM size differs depending on the model.

Printer Power Supply Circuit Block Diagram

The following is the block diagram for the serial interface
models. The block diagram for the parallel interface models
is the same except that the DC/DC converter circuit and +12
V/-12 V do not exist.

Table 2-1. ROM Size for Each Model

ROM Size

Model Number
I

Number of ROM
Pins

TM-300C/PC

512Kbits (64KB)

28 pins

TM-300CM/PCM

4Mbits (512KB)

32 pins

512Kbits (64KB) ROM

4Mbits (512KB) ROM

OOOOH
Internal use (*l)

Figure 2-23. Power Supply Block Diagram

0080H
CPU internal RAM (*2)

0880H
Character generator area Character generator area
8000H

The unregulated DC input (approx. 30 V) from the AC

adapter is input to two regulator circuits (+24 V for the printer
and +5 V for the circuits.)

Program area
l

A700H

Program area
l

1OOOOH

Character generator area

Multi-lingual (Kanji)

For the printer drive voltage, +24 V is obtained by controlling +30 VDC with the PWM (Pulse Width Modulation)
method at control IC U1.
For the circuits drive voltage, +5 Visobtained bycontrolling
+30 VDC with the PWM method at control IC U1.
For the RS-232C drive voltage, the +24 V printer drive
voltage is transformed to +12 V by the DC/DC converter.

7FFFFH

Table 2-2. Power Voltage Use

(*l) CPU uses area 0000H to 007FH as its control register.
(*2) Area 0080H to 087FH is for the CPU internal RAM area,
and is used as data receive buffer and print buffer.
Figure 2-21. Memory Mapping

Voltage

Application

+5V

Logic circuit drive voltage

Roll paper near end detector drive voltage

+24V

+12V

Printer drive voltage

Stepping motor
Print head
Drawer drive voltage
RS-232C (for the serial interface models)

-12V

RS-232C (for the serial interface models)

2.2.2 Operating Principles

n Power Supply Circuit

AC Adapter
AC power is input to the AC adapter and DC (approx. 30 V)
is output from it.
50VA Fuse

Printer side

The M37732 CPU controls all of the printer operations,

and is controlled by the program in the ROM. The RAM in
the CPU is mainly used as the data buffer and memory.

Figure 2-22. AC Adapter Internal Circuit

2-9

Power Supply Circuit Operation (Refer to Figure 2-24,

Regulator Circuit.)
The following is a description of the power supply circuit for
the serial interface models. The power supply circuit for the
parallel interface models is the same except that the +12 V/
-12 V power supply section does not exist. Please refer to
the circuit block diagrams in Chapter 6, if necessary, but be
careful because the addresses of the parts are different.
The power supply circuit is mounted on the main circuit
board assy. It is a compact circuit employing the switching
system, to which unregulated +30 VDC is input from power
supply connector CN1 via a fuse and filter circuit.
The filter circuit reduces external noise and prevents noise
generated in the printer from going out over the +30 VDC
line. The +30 VDC from the filter is input into the regulator
circuit and converted to +24 VDC and +5 VDC.
U1 (NJM2355) is used as the power supply circuit control IC.
The IC simultaneously controls both the +24 VDC and +5
VDC lines.

+24 VDC Control

The reference potential for the voltage control is output to
reference voltage terminal 1 of control Cl U1 . The output
voltage is checked using the voltage obtained by dividing the
+24 V output voltage with dividing resistors R21 and R23.
The output voltage of the +24 V is controlled by the PWM
(Pulse Width Modulation) method. In this system, if the
+24 V output voltage drops, the ON time of the pulse from
output terminal 11 is lengthened to raise the output voltage;
if it rises, the ON time is shortened.
When control transistor Ql turns on, the energy is supplied
via choke coil L2 connected to the emitter side; when
transistor Q1 turns off, the electric energy stored in choke
coil L2 is emitted. In this way, switching is performed to keep
the +24V output voltageconstant. Capacitor C3 is a smoothing capacitor, which emits a large current when required and
smooths ripple.
Voltage input terminals 17 and 18 of the IC are detection
inputs for over-current protection. If over-current is detected, the HIGH signal is automatically output to terminal 11
to turn off control transistor Q1.

Figure 2-24. Power Supply Regulator Circuit

2-10

 +5 VDC Control
The PWM (Pulse Width Modulation) method is also used to
controlthe +5 VDC The +5 voltage is controlled bycomparing
the potential from the reference voltage terminal (VREF, 5V)
of control IC U1 input to terminal 5 (OP AMP minus input) via
resistor R7 and the +5 V output voltage input to terminal 4
(OP AMP plus input). If the +5 V drops, the ON time of the
pulse from output terminal 9 and transistor Q4 are lengthened
to raise the output voltage. If it rises, the ON times are
shortened. No over-current protection is used for the +5 V
line.
-12 V (RS-232C) Control
The same signal as for controlling the +5 VDC line (output
from output terminal 9 of control IC U1) is used for switching
transistor Q3. Capacitor Cl3 is charged and emitted in
accordance with Q3 in order to generate -12 V.
Cl4 is a smoothing capacitor to stabilize the -12 V line.
ZD3 is a Zener diode for the 12 V line, of which Zener voltage
is used as the reference voltage to stabilize the -12 V line.
+12 V (RS-232C) Circuit
The +24 VDC is transformed to a +12 V constant voltage.

n Control Circuit
CPU (M37732)
The CPU controls all the internal processing of the printer
according to the printer control program in the ROM.
The function for each CPU terminal is shown in the following
tables.

Table 2-3. CPU Port Assignments (Serial/Parallel

Interface)

Table 2-3. CPU Port Assignments (Serial/Parallel

Interface) (Continued)

2-12

Table 2-4. CPU Port Assignments (Serial Interface )

Table 2-5. CPU Port Assignments (Parallel Interface )

ROM
The ROM contains the printer control program and character
generator data. The control program controls the printers
basic operation and CPU functions. The character generator
contains character dot configurations.
Stepping Motor Control Circuit
The CPU outputs phase signals to drive two stepping motors
(the carriage motor and paper feed motor) mounted on the
printer mechanism unit. The stepping motors are 4-phase
PM type and use 4-phase signals; A, B, C, and D. However,
the CPU outputs only A and C phase signals because the
motors use 2-phase excitation. The B phase is the reverse
of the A phase (A = B), and the D-phase is the reverse of the
C phase (C = D). (Refer to page 2-19, Driver Circuit Unit.)

Figure 2-25. Stepping Motor Control Circuit

Note:
The * mark for signal name indicates active at a low level.

2-13

Print Head Control Circuit

The print head unit mounted on the printer mechanism unit
consists of nine pins, and each pin functions according to the
solenoids. (Refer to section 2.1.1, Printing Mechanism.)
The CPU outputs signals for the print head solenoids via
ports 47 and 60 to 67, with the head drive trigger signal
(HD_PULSE) ouput via port 46.

The -DDCK/M signal is output via CPU port 45 and is used

to read DIP switch settings. The head drive signal is not
output while reading DIP switch settings, because the
-DDCK/M signal is also output to Q9 which controls the on/
off status of the HD-PULSE. Head temperature is detected
around print head pin 9, transmitted to CN4 pin 8, and known
at CPU port 71/AN1 (pin 80).

Figure 2-27. Print Head Drive Circuit

2-14

Operation Panel Control Circuit

The operation panel contains two LEDs, the POWER and
the PAPER LED, and the paper feed button. The PAPER
LED signal is supplied from CPU port 87 (pin 61). The paper
feed button on/off status is checked at CPU port 86 (pin 62).
The printer has two cover open sensors; one is for the roil
paper take-up cover and the other is for the ribbon cassette

cover. The ribbon cassette cover open sensor is located on

the switch circuit board assy. and is connected to CN8 pin 2
through CN5 pin1. The roil paper cover open sensor is
connected to CN8 pins 1 and 2. Therefore, the CPU
recognizes cover open status when either cover is open.

(*l) This is the ribbon cassette cover open sensor.

(*2) This is the roil paper take-up cover sensor.
The figure above is for the serial interface models. Refer to section 6.2.2 for the parallel interface models.
Figure 2-28. Operation Panel Control Circuit

2-15

Host Interface Circuit

Serial interface
The RS-232C interface signals (TXD, RXD, DTR, DSR, and
RTS) are connected to the CPU ports and directly controlled
by the CPU.

The printer uses +12 V (SPACE) and -12 V (MARK) for RS232C signal levels. The interface circuit in Figure 2-29
shows voltage conversion from the TTL level to the RS-232C
level.

Figure 2-29. Serial Interface Circuit

Parallel interface
The centronics interface signals (STROBE, BUSY) are connected to the CPU (U2) ports via the parallel interface control
IC, U3.
Table 2-6. Gate Array Port Assignments

2-16

The-signal isdirectly supplied from CPU pin 7. The

drawer open/close status signal is output to CN7 pin 34, and
the host can know the drawer open/close status at the pin 34.
The table 2-6 shows the gate array U3 pin assignments.

Table 2-6. Gate Array Port Assignments (Continued)

Figure 2-30. Parallel Interface Circuit

2-17

Drawer Kick-Out Drive Circuit

For the serial interface models, the drawer plunger is driven
by turning on transistor array QM1. Transistor array QM1 is
turned on by setting CPU (U4) pin 63 or 64 high.
For the serial interface models, CPU (U4) pin 74 oversees
CN3 pin 3 (D.O.S.) to know the drawer open/close status,
and the host can know the signal status by executing the

ESC ucommand. For the parallel interface models, the host

can know the drawer open/close status directly at the parallel interface connector CN7 pin 34, because the D.O.S.
signal status (CN3 pin 3) is output to CN7 pin 34 directly.

The figure above is for the serial interface models. Refer to section 6.2.2 for the parallel interface models.
Figure 2-31. Drawer Kick-out Drive Circuit
Reset Circuit
The reset circuit functions when there is voltage instability
during power on to avoid printing or CPU problems. The
RESET signal is provided for about 100 ms from U9 pin 6
after power on. The RESET signal is supplied to CPU (U4)
pin 28. It resets the CPU and stops the pulse to the head
solenoid.

The figure above is for the serial interface models. Refer to section 6.2.2 for the parallel interface models.
Figure 2-32. Reset Circuit
2-18

Driver Circuit Unit

Stepping Motor Drive Circuit
Carriage Motor Drive Circuit
The carriage motor phase signals, CR A and CR C, are
supplied from the main circuit board, and are output to the
carriage motor as 4-phase driving signals via the circuit
shown in Figure 2-33.
Figure 2-34 shows the timing chart of the carriage motor
drive signal.

Figure 2-33. Carriage Motor Drive Circuit

Figure 2-34. Carriage Motor Timing Chart

2-19

l Paper Feed Motor Drive Circuit

The paper feed motor phase signals, PFA and PFC, are
supplied from the main circuit board, and are output to the
paper feed motor as 4-phase driving signal via the circuit
shown in Figure 2-35.
Figure 2-36 shows timing chart of the paper feed motor drive
signal.

Figure 2-35. Paper Feed Motor Drive Circuit

Figure 2-36. Paper Feed Motor Timing Chart

2-20

 Print Head Drive Circuit

The print head drive signals, Head 1 to Head 9, are supplied
from the main circuit board, and are output to the head
solenoid of the printer mechanism unit via the circuit shown
in Figure 2-37. A +24 V drive voltage is provided to the head
solenoid from CN1 pin 6 and 7. Head temperature is
checked by the CPU; Q1 and Q13 check the print head
(CN1) head 9 signal, and the signal is transmitted to the CPU
via CN8 HD TMP (pin 8) of the driver circuit board.

Figure 2-37. Print Head Drive Circuit

2-21

CHAPTER 3
HANDLING AND MAINTENANCE
CONTENTS
3.1 HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1.1 Handling Precautions ....................................................
Transport Precautions ...................................................
Storage Precautions ......................................................
Use Precautions .............................................................
Paper Handling Precautions .........................................
Ribbon Cassette Handling Precautions.. .....................
3.1.2 Loading a Paper Roll .....................................................
3.1.3 Removing the Paper Roil ...............................................
Replacing the Paper Roll ...............................................
Removing the Jammed Paper .......................................
3.1.4 inserting Validstion Paper and Printing on Vaiidation Paper
Inserting Validation Paper .............................................
Printing on Validation Paper .........................................
3.1.5 Installing and Removing the Ribbon Cassette.. ..........
Installing the Ribbon Cassette ......................................
Removing the Ribbon Cassette ....................................
3.2 MAINTENANCE ...........................................................................
3.2.1 Inspection .......................................................................
3.2.2 Cleaning ..........................................................................
3.2.3 Lubrication .....................................................................
3.2.4 Adhesive Application ....................................................
3.2.5 Tool List ..........................................................................
3.2.6 Measuring Equipment List ............................................
3.2.7 Lubricant and Adhesive List .........................................

3-1
3-1
3-1
3-1
3-1
3-1
3-2
3-2
3-4
3-4
3-4
3-4
3-4
3-5
3-5
3-5
3-7
3-7
3-7
3-6
3-6
3-9
3-9
3-9
3-9

3.1 HANDLING

Use Precautions
Always install a ribbon cassette and load paper before
printing. If paper runs out, be sure to load new paper
before resuming printing.
If printing is executed when there is no paper or no ribbon
cassette in the printer, the print quality may deteriorate
(the printing color may become uneven or some dots may
not be printed) because of damage to the surface of the
platen, printing wires, or ribbon.
Do not touch the print head unit after printing. It becomes
very hot during printing.
There is a set screw for the frame ground (FG.) Use it for
grounding the printer.
Be careful when wiring and connecting the interface,
power, and drawer kick-out cables to avoid subjecting the
connectors to excessive pressure.

3.1.1 Handling Precautions

Transport Precautions
l

When transporting the whole printer or the printer mechanism unit, pack it in a specially provided package so that
the printer does not come into contact with other products.
Also, be careful not to drop it or apply any kind of external
stress.
When carrying the whole printer or the printer mechanism
unit, support it firmly from the bottom with both hands as
shown in the figures below.

Paper Handling Precautions

l

Figure 3-1. Holding the Printer Correctly

Use only paper that meets the paper specifications in this

manual. (Refer to section 1.2.3, Paper Specifications.)
If paper does not meet the specifications, the print quality
may deteriorate; problems in loading paper or paper jams
may occur; or the ribbon may catch on the paper or the ink
may stain the paper.
The validation paper should be flat, with no curls, folds
(especially at theedges), wrinkles, or warps. Any of these
may cause the paper to rub against the ribbon and
become dirty or cause the ribbon to get caught.
Use only multi-ply validation paper glued as shown in the
figure below. Please note that gluing conditions, such as
glue quality, gluing method, glued area, and glued length
may affect paper insertion.
Correct

Correct

Incorrect

Insertion direction

Incorrect

Glued area

Figure 3-3. Glued Area of Validation Paper

l

Figure 3-2. Holding the Printer Mechanism Unit Correctly

Storage Precautions
l

Avoid storing the printer in a dusty or humid area. Also

avoid areas which are exposed to direct sunlight for long
periods of time.
For long-term storage, put the printer in a polyethylene
bag with anti-rust paper (VCI paper), and keep it in a dry
place.

When the optional validation sensor is used, do not use

validation paper with holes (e.g., sprocket holes) in the
area as shown in the figure below, because because
holes in this area prevent the sensor from work correctly.

Insertion direction
5 mm (0.2)
Figure 3-4. Area in Which Holes are Prohibited

3-1

Ribbon Cassette Handling Precautions

l

Use only the ribbon cassette specified in this manual.

(Refer to section 1.2.6, Ink Ribbon.)
If another ribbon cassette is used, the print quality may
deteriorate, the life of the printer may be shortened, ink
may leak, or the ribbon may be caught on a print head pin.
Do not reink a ribbon.
If a ribbonis reinked, the print quality could deteriorate
due to a malfunction of the print wires or the ink may leak.

(3) Load the paper roll while gently pressing the left paper
roll holder outward. Release the holder after fitting the
roll paper core onto the holder. Make sure the paper roll
turns freely and be sure to load the paper roll so that it
rotates in the correct direction.

3.1.2 Loading a Paper Roll

(1) Cut the end of the paper roll straight as shown in the
figure below:

Correct

Incorrect

Figure 3-7. Loading Direction of Paper Roll

Figure 3-5. Paper Roll Edge

(2) Open the roll paper take-up cover and remove the paper
take-up shaft assy. from the printer.

Figure 3-9. Loadlng a Paper Roll

(4) Turn on the printer. The POWER LED goes on.
(5) While leaving some slack in the paper roll, insert the end
of the roll paper straight into the paper inlet. The printer
automatically feeds the roll paper into the printer (using
the semi-automatic loading function.)

Figure 3-5. Removing the Roll Paper lake-up Shaft

Figure 3-9. Inserting Roll Paper Into the Paper Inlet

3-2

(6) Press the FEED button to continue feeding the paper

until it extends about 20 cm (8 inches) beyond the tearoff edge.
(7) Remove the side board of the papertake-up shaft assy.
and insert the end of the roll paper (or journal paper
when using 2 - or 3-ply paper) into the groove on the
paper take-up shaft assy. Wrap the paper around the
shaft two or three times and then replace the side board
of the paper take-up shaft assy.

(9) Close the paper take-up cover and be careful not to

catch the roll paper outside the paper exit in the cover.

Roll paper take-up cover

Figure 3-12. Closing the Roll Paper Take-up Cover

(10) Tear off any extra paper at the tear-off edge by pulling
the paper toward you.
Figure 3-10. Loadlng Paper onto the Paper Take-up
Shaft Assy.
(8) Install the papertake-up shaft assy. in the printer. Make
sure that the gear on the papertake-up assy. aligns with
the gear on the printer.

Figure 3-13. Tearing Off the Extra Paper

Figure 3-11. Inserting the Paper Take-up Shaft Assy.

3-3

3.1.3 Removing the Paper Roll

Removing the Jammed Paper

Replacing the Paper Roll

(1) Open the paper take-up cover.

(1) Open the paper take-up cover.

(2) Turn the paper feed knob in the direction of the arrow,
and remove any jammed paper.

(2) Using the tear-off edge, cut the paper going to the takeup shaft assy. Then remove the paper roll core. If there
is roll paper remaining, cut the paper straight across
using scissors at the place shown in the figure below.
(3) While pressing the FEED button, remove the remaining
roll paper in the printer by pulling the paper out in the
direction of the arrow.

Note:
Be careful not to touch the manual cutter when using the
paper feed knob.
Paper feed knob

Figure 3-15. Removing Jammed Paper

3.1.4 Inserting Validation Paper and

Figure 3-14. Replacing the Paper Roll
(4) To install a new paper roll, see section 3.1.2, Loading a
Paper Roll.

Printing on Validation Paper

Inserting Validation Paper
(1) Check that the paper is not wrinkled. Using creased or
wrinkled paper may cause a paper jam.
(2) Check that the paper roll and the ribbon cassette are
already installed. If not, install them first.
(3) After checking that no validation paper is inserted, turn
on the power switch. The POWER LED goes on.
(4) Using the ESC cO command, select validation paper
mode. The PAPER LED begins blinking.
(5) Insert the paper straight into the printer using the guide
marked with an
in the figure below.

Figure 3-16. Inserting Validation Paper

3-4

Printing on Validation Paper

The validation sensor is a factory option. Because the
printer checks whether a validation sensor is present at
power-on, be sure to turn on the power without validation
paper in the paper path.
The following procedure is used to print on validation paper.
As described below, printing on validation paper differs
depending on whether a validation sensor is installed.

When the valldatlon sensor is not installed:

Step

User
Operation

1 Transmit
ESC cO.

Printer Operation
Moves the carriage to the left end and
waits for validation paper to be loaded.
The PAPER LED blinks. (Seesection 4.3,
PAPER LED BLINKING INTERVALS.)

Performs no operation.
When a validation sensor is installed:
Step

User
Operation

1 Transmit
ESC f.

2 Transmit
ESC co.

Sets the internal timer setup times m

and n.
Moves the carriage to the left end and
waits for validation paper to be loaded
according to the setup time set by ESC f.
The PAPER LED blinks. (See section
4.3, PAPER LED BLlNKlNG INTERVALS).

3 Insert the
paper.

Completes the validation paper waiting

state and then waits for print data. The
PAPER LED lights or goes out depending on the near end detector state.

Printer Operation

Detects the validation paper, lights the

PAPER LED, and waits for setup time n
to pass.
After setup time n has passed, redetects
the validation paper. If validation paper
cannot be detected, the printer waits for
print data.
When the printer enters the print data
waiting state, the PAPER LED lights or
goes out, depending on the near end
detector state.
If validation paper is not inserted during
setup time m, the printer cancels validation paper mode and automatically
enters roll paper mode.

Prints data and then waits for the validation paper to be removed.
The PAPER LED blinks. (Seesection 4.3,
PAPER LED BLINKING INTERVALS.)

5 Remove
the paper

Performs no operation.

6 Press the
FEED
button.

Selects roll paper mode after the FEED

button is pressed. The PAPER LED
lights or goes out depending on the near
end detector state.

Note:
The printer can print only one line on validation paper. In this
case, printing is performed by the print command (LF, ESC
d, etc.), but the paper is not fed. Therefore, double-height
printing cannot be performed on validation paper.

3.1.5 Installing and Removing the Rib-

bon Cassette
Installing the Ribbon Cassette
(1) Remove the ribbon cassette cover as shown below.

4 Transmit
Prints data and then waits for the validaprint data tion paper to be removed.
and
The PAPER LED blinks. (See section
commands. 4.3, PAPER LED BLINKING INTER.
VALS).

5 Remove
the paper.

Selects roll paper mode 3 seconds after

the validation paper is removed.
The PAPER LED lights or goes out
depending on the near end detector
state.

Figure 3-17. Removing the Ribbon Cassette Cover

(2) Check that the print head unit is in the standby position
(at the center). If not, move the print head unit to the
standby position by turning the printer power on and
then off.
(3) Turn the ribbon-tightening knob in the direction of the
arrow to take up any slack in the ribbon.

(5) Turn the ribbon-tightening knob five or six times in the direction to feed the ribbon smoothly into place between
the print head unit and the ribbon mask assy.

Figure 3-20. Turning the Ribbon-tightening Knob

Figure 3-18. Turning the Ribbon-tightening Knob
(4) Fit the ribbon between the print head unit and the print
head mask assy. Then push the cassette firmly into
position.

(6) Replace the ribbon cassette cover by first aligning the

front of the ribbon cassette cover with the lower case
and then closing the ribbon cassette cover as shown
below.

Print head mask assy.

Figure 3-19. Inserting the Ribbon Cassette

Figure 3-21. Replacing the Ribbon Cassette Cover

3-6

3.2 MAINTENANCE

Removing the Ribbon Cassette

(1) Remove the ribbon cassette cover.
(2) To remove the ribbon cassette, grasp the tab on the left
side and lift the left side out first.

For optimal printer performance over the longest possible

period and to prevent problems, it is important to maintain
the printer as described below.

3.2.1 Inspection
The only user maintenance required on a regular basis is to
follow the precautions described in section 3.1, HANDLING.
The table below describes periodic maintenance, which
should be performed only by experienced persons who
specialize in printers.

Figure 3-22. Removing the Ribbon Cassette

Table 3-1. Periodic Checks

Checkpoints

Standards

Remedies

Dust, paper particles, or No dust, paper particles, or dirt should be

dirt on and in the mecha- allowed to build up on or in the mechanism
nism unit
unit. No foreign materials should be in the
printer.

Clean the mechanism unit thoroughly with a

vacuum cleaner.

No small pieces of paper should be left in the

paper path.

Remove any .pieces of paper from the paper

path.

Shape of the springs

No spring should be bent or deformed.

Replace any deformed springs.

Lubrication

Refer to section 3.2.3, Lubrication.

Lubricate the points listed in Table 3-2, Lubrication Points.

Ribbon cassette

Operation check

The ribbon cassette should be properly installed on the ribbon frame assy.

Refer to section 3.1.5, Installing and Removing the Ribbon Cassette.

The ribbon cassette should be the one specified in this manual.

Replace the ribbon cassette if it is not the

one specified or its print quality is poor.

The ribbon should never be reinked.

Replace the ribbon cassette.

When each printer component is observed, no

abnormalities should be found.

Refer to section 4.1.2, Printer Check.

3-7

3.2.2 Cleaning
Wiping off Stains
Wipe off stains with a clean dry cloth. If the stains cannot be
wiped off, use a neutral detergent.
Note:
To avoid damaging the printer, do not use benzine, alcohol,
thinner, trichloroethylene, or ketone-based solvents on plastic
and rubber components of the printer.

Lubrication Points
Refer to section 6.5, GENERAL LUBRlCATlON AND ADHESIVE APPLICATON POINTS DIAGRAMS.

The numbers in the left column of Table 3-2, Lubrication

Points, correspond to the numbers in the figures in section
6.5.
Lubrication schedule: When the printer is overhauled or
after every 5 million print lines.
Table 3-2. Lubrication Points for Prlnter Mechanism Unit

Cleaning Dust, Paper Particles, and Dirt

Cleaning with avacuum cleaner is recommended. Thoroughly
clean the printer components.

No.

Note:
Aftercleaning is completed, verify that each lubrication point
is adequately lubricated. If not, lubricate with the specified
lubricant.

3.2.3 Lubrication
To maintain optimal printer performance over the longest
possible period, apply the specified lubricant to the lubrication
points according to the lubrication schedule below.
Lubrication Standards
When lubricating parts during assembly and disassembly of
the printer, clean the pans before lubricating them.
If lubricant is wiped off during cleaning, or disassembly or
parts replacement is performed, be sure to lubricate the
appropriate points, even if it is not yet time for the periodic
lubrication.
Lubricants
The performance and life of the printer is greatly affected by
the lubricant applied. Therefore, pay careful attention to
lubricant specifications, especially to the low temperature
characteristics.
The lubricants for the printer are chosen based on technical
information analysis and tests on various lubricants by
Epson. Epson supplies Epson specified lubricants in 40 cc
(gr) plastic containers (the minimum supply unit).

Lubrication Point
Shaft of tension plate assy.

G-31

Shaft-ribbon intermediate gear

G-31

Shaft-ribbon take up gear

G-31

Inside of ribbon take up assy.

G-31

Oil pad of pulley-belt tension

G-31

I Shaft of carriage motor assy. B

I

G-31

Oil pad of pulley-belt drive

G-31

Ribbon frame assy. mounting shafts (2) of

the base frame assy.

G-31

Contact points of shaft-paper hold roller

and roller-paper hold

G-31

Shaft holders (2) of the carriage assy.

o-2

Contact point of lever-ribbon switch and

ribbon frame assy.

G-31

I Contact point of lever-ribbon release and

ribbon frame assy.

G-31

Table 3-3. Lubrication Points for Whole Unit

Contact points of paper take-up gear

and paper take-up torque spring

Two lubricants, G-31 and O-2, may be applied to the printer.

Contact point of paper take-up shaft
Contact point of papertake-up shaft assy.

3-8

Type

3.2.4 Adhesive Application

Some parts of the printer are attached with adhesives.
Therefore, when parts are disassembled or replaced, apply
adhesives to the necessary points by referring to Table 3-4,
Adhesive Application Points and section 6.5, GENERAL
LUBRICATION AND ADHESIVE APPLICATION POINTS
DIAGRAMS.

Adhesive
The only adhesive applied to the printer is Screw Lock
Green.
Adhesive Application Points
Refer to section 6.5, GENERAL LUBRICATION AND ADHESIVE APPLICATION POINTS DIAGRAMS.
The numbers in the left column of Table 3-4, Adhesive Application Points correspond to the numbers in the figures in

3.2.6 Measuring Equipment List

Table 3-6. Equipment Required for Checking and
Assembling the Printer
Name
Tester

Standard
DC voltage, resistance

Oscilloscope

50 MHz with storage

Spring scale

2 Kg (4.4 lb)

3.2.7 Lubricant and Adhesive List

Table 3-7. Lubricants and Adhesive for the Printer

section 6.5.
Note:
Apply Screw Lock Green to more than one third of the screw
head circumference.
Adhesive Screw Lock Green I

Table 3-4. Adhesive Application Points

No.
J

Adhesive Application Points

S : EPSON-exclusive product
O : Commercially available product

Near end detector assy. fixing screw

Switch circuit board assy. fixing screws (2 screws)

Cover open detector assy. fixing screw

Plate-tension adjustment fixing screw

3.2.5 Tool List

Table 3-5. Tools Required for Servicing the Printer

O : Commercially available

3-9

CHAPTER 4
TROUBLESHOOTING
CONTENTS
4.1 CORRECTING PRINTER PROBLEMS ......................................
4.1.1 Self-Test ..........................................................................
Starting the Self-test ......................................................
Test Printing Standby State ..........................................
Ending the Self-test .......................................................
After the Self-test ...........................................................
4.1.2 Printer Check ..................................................................
The POWER LED does not light ..............................
The PAPER LED blinks ............................................
Semi-automatic loading is not executed.. ..............
The printer power does not come on .....................
Data transmission is abnormal ...............................
4.1.3 Troubleshooting Tables ................................................
4.2 REPLACING THE FUSE ............................................................
4.3 PAPER LED BLINKING INTERVALS ........................................

4-1
4-1
4-1
4-1
4-1
4-1
4-2
4-3
4-4
4-5
4-6
4-7
4-6
4-13
4-1 3

4.1 CORRECTING PRINTER

PROBLEMS
The following three tools can help diagnose and correct
problems with the printer.
l

Self-test
The self-test checks the printer condition and circuit
functions.
Printer check
The printer check provides guidelines to find the source
of problems and to recover from problems when the
source is unclear.
Troubleshooting tables
The troubleshooting tables help you pinpoint the cause of
a problem by checking visible defects or malfunctions.

4.1.1 Self-Test
Startlng the Self-test
Install the specified paper roll, and then close the roll paper
take-up cover and the ribbon cassette cover.
While pressing the FEED button, turn on the printer. The
self-test first prints the printer status.

Test Printing Standby State

After the printer status is printed, the printer prints:
Self-test printing. Please press FEED switch.
Then the PAPER LED blinks and the printer enters the test
printing standby state. Press the FEED button to start the
test printing.

Self-test Example Printing Pattern

The pattern shown below is the example printed by a serial
interface model.
Version 1.0 (*I) ESC/POS
Serial Interface
Baud rate : 9600 bps
Data bits : 6 bits
Parity

: none

Stop bit
Handshaking

: 1 bit or more
: DTWDSR

Receive error

: prints ?

Buffer Capacity
1 K bytes
Validation Detector
Mounted
Self-test printing.
Please press FEED switch.
! . # $& ( ) *+ , - / 0123456789: ;<=r?@ABCDEFG
# $& ( ) *+ , - . / 0123458789:;<=>?QABCDEFGH

/0123456769:;<=>?@ABCDEFGHlJKLMNOPQRS
/0123456789:;<=>?QABCDEFGHUKLMNOPQRST
*** completed ***

Ending the Self-test

After a certain number of lines are printed, the printer prints:
*** completed ***
The self-test is completed.

After the Self-test

l

Since the printer remains off line during and after the selftest, be sure to turn the printer off and then on again
before transmitting data from the host computer.
The parallel interface models can also be switched out of
the self-test state by applying a LOW pulse (50 s or
more) to pin 31 (INIT signal) of the parallel interface
connector.

(*l) The version number differs depending on the model.

(*2) For the parallel interface models and multi-lingual
models, the printing pattern is different.
(*3) Test printing standby state.
(*4) 40-column printing (rolling pattern, continuous printing.) (The pattern differs depending on the character
specifications.)
Note:
The actual printing pattern differs from the above figure.
Figure 4-l. Self-test Printing Pattern

4-1

4.1.2 Printer Check

This printer check provides guidelines to find the bad unit when the source of a problem is unclear.
The whole unit should be replaced, and detailed repairs, such as circuit board repairs, must be performed by a person with
knowledge of electric circuitry and experience with such repairs.

4-2

The POWER LED does not light

4-3

The PAPER LED blinks.

4-4

Semi-automatic loading is not executed.

4-5

The printer power does not come on.

4-6

Data transmission is abnormal.

4-7

4.1.3 Troubleshooting Tables

Use the following tables to analyze troubles and find the
solution effectively. Use Table 4-2 when you repair the
mechanism assy. in detail because of defective printing.
The tables are divided into the following five columns:
l

Problem
Check the symptoms.
Probable Cause
Check the possible cause(s) for the problem.

Level
Level A:

Level B:

Level A requires general knowledge about

the operating principled and structure of the
printer, along with technical skill but not experience.
Level B requires full knowledge about the
operating principles and structure of the
printer, technical skill, and repair experience.

Checkpoint
Check the parts as instructed in this column.
Action
Repair the defective part as instructed in this column. If
the same trouble occurs after the repair, check other
possible causes in the Probable Cause column.

Table 4-l. Troubleshooting Table

Problem

Probable Cause

Level

Checkpoint

Action

The POWER LED may be

bad.

Check the continuity of the Replace the switch circuit

board assy.
POWER LED.

The AC adapter may be

bad.

Check the output voltage of

the AC adapter. (approx.
+40 VDC with unloaded )

Replace the AC adapter.

The Fuse may be blown.

Check if fuse F1 on the main

circuit board assy. is blown.

Replace fuse F1. (See section 4.2, REPLACING THE

FUSE.)

The main circuit board unit

may be bad.

The cause is none of the Replace the main circuit

board unit.
above.

The printer does not The main circuit board unit

print the self-test.
may be bad.

Check the self-test using another main circuit board unit.

The FEED button may be

bad.

Check the continuity of the Replace the switch circuit

board assy.
FEED button.

The mechanism assy. may

be bad.

The cause is none of the Replace the mechanism

assy.
above.

Data from the host is An incorrect interface

printed incorrectly.
cable may be used.

Check if the interface cable Use the correct interface

matches the printer specifica- Cable.
tions.

The POWER LED does

not light when the power
is on.

4-a

Replace the main circuit

board unit.

Change the printer DIP

switch settings or host settings so that they match.

For the serial interface A

models, the printer DIP
switch settings do not
match the host settings.

Check if the printer DIP switch

settings match the host settings.

The main circuit board unit

may be bad.

Check the printer using an- Replace the main circuit

other main circuit board unit. board unit.

The driver circuit board

assy. may be bad.

Check the printer using an- Replace the driver circuit

other driver circuit board unit. board assy.

The mechanism assy. may

be bad.

The cause is none of the Replace the mechanism

assy. (See Table 4-2 for
above.
details.)

Table 4-l. Troubleshooting Entry Table (Continued)

Problem

Probable Cause

Level

Checkpoint

Action

The print head unit does

not return to the home
position when the ribbon
cassette cover and roll
paper take-up cover are
closed.

The switch of the cover

open sensor may be bad.

Check the signal of the cover

open sensor assy. with the OScilloscope.

Replace the cover open

sensor assy.

Check the cover open sensor

signal of the switch circuit board
assy. with the oscilloscope.

Replace the switch circuit

board assy.

The PAPER LED does The near end detector

not indicate status cor- assy. may be bad.
rectly the paper roll.

Check the signal of the near

end detector assy. with the OScilloscope.

Replace the near end detector assy.

The PAPER LED may be

bad.

Check the continuity of the

PAPER LED.

Replace the switch circuit

board assy.

The carriage does not return to the home position.

Turn off the power and check

for paper jam.

Remove any pieces of paper or any paper particles.

Validation paper is not The V sensor assy. may

detected correctly.
be bad.

Check the signal of the V sensor

assy. with the oscilloscope.

Replace the V sensor assy.

The printer is not initialized. (The PAPER LED

blinks.)

The CR motor cable assy

may be bad.

Check the continuity of each Replace the CR motor

cable assy.
terminal.

The carriage motor drive

signal may be incorrect.

Check the signal of connector

CN4 on the main circuit board
unit.

Replace the main circuit

board unit.

Check the signal of connector

CN2 on the driver circuit board
assy.

Replace the driver circuit

board assy.

The carriage motor may

be bad.

The cause is none of the above.

Replace the carriage motar assy.

The home position sensor

assy. may be bad.

Using the oscilloscope, check

if the detection signal is output
when print head unit passes
above the home position sensor assy.

Replacethe home position

sensor assy.

The operation of the paper

supply may be incorrect.

Check if the paper roll meets

the printer specifications.

Use the correct paper roll.

(See section 1.2.3, Paper

Semi-automatic loading
is not executed. (Paper
is not fed.)

Specifications.)

Check if the paper supply path

is blocked.

Remove any pieces of paper, paper particles or foreign materials.

The roller-paper feed may

be worn.

Check if the surface of the roller

is worn or damaged.

Replace the roller-paper

feed.

The paper hold roller assy.

may be worn.

Check if the paper hold rollers

are worn or damaged.

Replace the paper hold

roller assy.

The gears may be worn or

damaged.

Check if the gear-paper feed

reduction and gear-paper feed
are worn or damaged.

Replace any worn or damaged parts.

The paper detector switch

assy. may be bad.

Using the oscilloscope, check

if the detection signal is output
when roll paper is inserted.

Replace the paper detector switch assy.

The paper path may be

incorrect.

4-9

Table 4-l. Troubleshooting Table (Continued)

Problem

Probable Cause

Level

Checkpoint

Action

Semi-auto loading is not

executed correctly.
(Paper is fed but is not
set along the correct
paper path.)

The paper path may be

incorrect.

Check if there are any pieces of

paper, paper particles, or foreign materials in the paper path.

Remove any pieces of paper, paper particles, or foreign materials.

Check if the paperguide spring

is unhooked.

Hook the paper guide

spring correctly.

Check if the paper roll is loaded

correctly and if its leading edge
is cut correctly.

Install the paper roll correctly. (See section 3.1.2,

The paper roll may be

loaded incorrectly.

Loading a Paper Roll.)

Table 4-2. Troubleshooting Table for Bad Printing

Problem

Level

Checkpoint

Action

Check if the color of the ribbon

is faded or the ribbon is rumpled
or torn.

Replace the ribbon cassette.

Check the platen gap. (Stan- Adjust the platen gap. (See
section 5.1.4, Adjustments.)
dard: 0.06 mm 0.05 mm)

The FFC-head may be B

disconnected.

Check the connection of the insert the FFC-head into

FFC-head to the connectors of the connector.
the print head unit and to the
driver circuit board assy.

The common line of the

print head unit may be bad.

Check the continuity of the

common line.

Probable Cause

The printer does not The ribbon in the ribbon

print. (The carriage cassette may be bad.
motor operates, but
nothing is printed or the
The platen gap may be
print color is light.)
incorrect.

The FFC-head may be B

bad.
Dots are missing con- The FFC-head may be B
tinuously. (A specific bad.
dot is not printed.)
B
The drive coil of the print
head unit may be bad.

Replace the print head unit.

Check the continuity of the Replace the FFC-head.

common line.
Check the continuity of the FFChead.

Replace the FFC-head.

Using the tester, check the resistance of the corresponding

drive coil. (Standard: 15.6
7%)

Replace the print head unit.

Replace the print head unit.

The dot wires of the print

head unit may be broken.

Check if the dot wires are broken.

Dots are missing occa- The FFC-head may be

bad.
sionally.

Check the continuity of the FFC- Replace the FFC-head.

head.

The print head unit may

be bad.

Check if there are paper partitles or ink on the tips of the

dot wires of the print head unit.

Remove any paper partitles or ink, or replace the

print head unit.

The print head unit may

be worn.

The cause is none of the above.

Replace the print head unit.

Paper particles or foreign

substances may be attached to gears or driving
belt pulleys, or the belt.

The character width is

incorrect.

4-10

Check if any paper particles or Remove any paper parforeign substances are at- titles or foreign subtached to the pulley-belt drive, stances.
pulley-belt tension, and belt.

Table 4-2. Troubleshooting Table for Bad Printing (Continued)

Problem

Probable Cause

Level

Checkpoint

Action

The character width is

incorrect.

Gears or driving belt pulleys, or the belt may be

worn or damaged.

Check the wear and damage of

the pulley-belt drive, pulley-belt
tension, and belt.

Replace any worn or damaged parts.

Paper is not fed.

(Printing is performed
on one line.)

The operation of the paper supply may be incorrect.

Check if the specified paper

roll is used.

Use the correct paper roll.

(See section 1.2.3, Paper

The paper path may be

incorrect.

Check if the paper supply path

is blocked.

Remove paper particles

and foreign substances.

The roller-paper feed may

be bad.

Check the wear and damage of

the surface of the roller.

Replace the roller-paper

feed.

The paperhold roller assy.

may be worn or damaged.

Check the wear and damage of

the rollers of the paper hold
roller assy.

Replace the paper hold

roller assy.

Gears may be worn or

damaged.

Check the wear and damage of

the gear-paper feed reduction
and gear-paper feed.

Replace any worn or damaged parts.

The PF motor cable assy.

may be bad.

Check the continuity of the PF

motor cable assy.

Replace the PF motor cable

assy.

The motor-paper feed may

be bad.

The cause is none of the above.

Replace the motor-paper

feed.

The paper feeding pitch The operation of the pais not uniform.
per supply may be incorrect.

Check if the specified paper

roll is used.

Use the correct paper roll.

(See section 1.2.3, Paper

The paper path may be

incorrect.

Check if the paper supply path

is blocked.

Remove paper particles

and foreign substances.

The roller paper feed may

be worn or damaged.

Check the wear and damage of

the surface of the roller.

Replace roller-paper feed.

The paper hold roller assy.

may be bad.

Check if the paper hold roller

assy. rotates smoothly.

Clean and lubricate the paper hold roller assy. or replace it.

The paper hold roller assy.

may be worn or damaged.

Check the wear and damage of

the rollers of the paper hold
roller assy.

Replace the paper hold

roller assy.

Gears may be worn or

damaged.

Check the wear and damage of

the gear-paper feed reduction
and gear-paper feed.

Replace any worn or damaged parts.

The printer prints, but The ribbon cassette may

the ribbon is not fed.
be loose.

Check if the ribbon cassette is

installed correctly.

Install the ribbon cassette

correctly. (See section
3.1.5, Instafling and Removing the Ribbon Cassette.)

The ribbon cassette may

be bad.

Check if the ribbon is fed by Replace the ribbon casrotating the ribbon-tightening sette.
knob.

Specifications.)

Specifications.)

The ribbon driving plate B

assy. may be bad.

Check if the ribbon driving plate

assy. moves smoothly.

Replace the ribbon driving

plate assy.

4-l 1

Table 4-2. Troubleshooting Table for Bad Printing (Continued)

Problem

Probable Cause

The printer prints, but Gears may be worn or

the ribbon is not fed.
damaged.

The print color is mixed.

(Half of the character is
black and the other half
is red.)

Level

Checkpoint

Action

Check if the ribbon driving plate

assy, gear-ribbon intermediate,
gear-ribbon drive, gear-ribbon
transmission, and ribbon takeup assy. are worn or damaged.

Replace any worn or damaged parts.

Check if any foreign substances Remove the foreign subare attached to the gears.
stances.

The ribbon cassette is A

loose.

Check if the ribbon cassette is

installed correctly.

Install the ribbon cassette

correctly. (See section
3.15, Installing and flemoving the Ribbon Cassette.)

Place the ribbon between

the print head unit and print
head mask assy.

The ribbon may be positioned incorrectly.

Check if the ribbon is positioned

between the print head unitand
print head mask assy.

The ribbon may be bad:

Check if the color of the ribbon Replace the ribbon casis faded, or the ribbon is sette.
crumpled.

The ribbon frame assy.

may be deformed.

Check if the ribbon frame assy.

is deformed.

Replace the ribbon frame

assy.

The print head mask assy.

may be deformed.

Check if the print head mask

assy. is deformed.

Replace the print head

mask assy.

The lever-ribbon switch B

may be worn or damaged.

Check if the lever-ribbon switch.

is worn or damaged.

Replace the lever-ribbon

switch.

B
The color does not The lever-ribbon switch
change. (color does not may be worn or damaged.
change from black to
The lever-ribbon release B
red, or red to black.)
may be worn or damaged.

Check if the lever-ribbon switch.

is worn or damaged.

Replace the lever-ribbon

switch.

The spring-ribbon release

may be unhooked or damaged.

Check if the lever-ribbon re- Replace the lever-ribbon

lease is worn or damaged.
release.
Check if the spring-ribbon reAttach or replace the
lease is unhooked or damaged. spring-ribbon release.

is unhooked or damaged.

assy. may be worn or

is unhooked or damaged.

4-12

spring-ribbon frame.

4.2 REPLACING THE FUSE

Follow the steps below to replace a blown fuse:
(1) Turn off the printer.
(2) Disconnect the AC adapter.
(3) Perform disassembly by following Main Assembly G to J in 5.2.3, Assembly, in reverse. (See pages 5-48 to 5-51.)
During disassembly, visually check the driver circuit board assy., main circuit board assy., various cables, and mechanism
assy.
(4) Replace the blown fuse.
(5) Perform steps (1) to (3) in reverse.
If the printer does not operate or the fuse blows again after replacing the fuse, repair the printer again by referring to section
4.1.2, Printer Check.

4.3 PAPER LED BLINKING INTERVALS

The PAPER LED blinking intervals indicate the printer condition, as described below.

Error

4-13

CHAPTER 5
DISASSEMBLY
CONTENTS
5-1
5.1 PRINTER MECHANISM UNIT ....................................................
5-1
5.1.1 Part Components ...........................................................
5-2
5.1.2 Disassembly
..... ..............................................................
5.1.3 Assembly ........................................................................ 5-2
Sub-assembly ................................................................. 5-2
A Paper Feed Frame Unit Assembly.. .............. 5-2
B Carriage Assy. Assembly .............................. 5-6
C V Sensor Assy. Assembly (Option). ............. 5-7
Main Assembly ............................................................... 5-8
A Earth Plate-Ribbon Frame And
Carriage Motor Assy. B Attachment ............ 5-8
B Tension Plate Assy. Attachment .................. 5-9
C Ribbon Driving Plate Assy. and
Pulle-Belt Tension Attachment.. ................... 5-11
D Carriage Assy. Attachment ........................... 5-12
E Lever-Ribbon Switch Attachment ................ 5-14
F Shaft-Carriage Guide B Attachment............. 5-15
G Plate-Tension Attachment ............................. 5-16
H Paper Feed Frame Unit Attachment.. ........... 5-17
I Print Head Unit Attachment .......................... 5-18
J V Sensor Assy. Attachment (Option). ........ 5-22
K Ribbon Frame Assy. Mounting.. ................... 5-23
L Paper Detector Switch Assy. Attachment ... 5-24
M Home Position Sensor Assy. Attachment.. . 5-25
N Heat Sink-Carriage Motor Attachment.. ....... 5-26
5.1.4 Adjustment ..................................................................... 5-27
Platen Gap Adjustment ................................................. 5-27
5.2 WHOLE UNIT ............................................................................. 5-28
5.2.1 Part Components ........................................................... 5-28
5.2.2 Disassembly ................................................................... 5-29
5.2.3 Assembly ........................................................................ 5-29
Sub-assembly ................................................................. 5-30
A Earth Wire Assy. Attachment.. ...................... 5-30
B Near End Detector Device Assembly.. ......... 5.31
C Main Circuit Board Unit Assembly.. ............. 5-32

D Paper Guide Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5-33

E Paper Take-up Frame Unit Assembly . . . . . . . . . . 5-34
F Caution Seal Pasting . . . . . . .............................. 5-35
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
A Rubber feet, Switch Circuit
Board Assy. Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
B Plate Assy. Assembly, Mounting . . . . . . . . . . . . . . . . . . 5-36
C Main Circuit Board Unit Mounting . . . . . . . . . . . . . . . . 5-39
D Driver Circuit Board Assy. Attachment and
Lead Wire Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
E Mechanism Assy. Mounting . . . . . . . . . . . . . . . . . . ....... 5-42
F Detectors Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
G Case-Upper Assy. Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
H Roll Paper Cover Attachment . . . . . . . . . . . . . . . . . . . . . . . 5-49
I Cover-Take Up Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
J Ribbon Cassette Cover Attachment . . . . . . . . . . . . . 5-51
5.2.4 Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52
A Head Duty Control Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52
B Remaining Paper Roll Amount Adjustment . . . . . . . . . . 5-53

5.1 PRINTER MECHANISM

UNIT
5.1.1 Part Components
Paper feed frame unit -Roller-paper feed
-Gear-take up drive
ISub-assembly A 1
-Paper feed frame assy.
-J feed roller shaft holder L
-RE (2.3)
-Gear-paper feed reduction
-Gear-paper feed
-Motor-paper feed
-CC (M3 x 5)
-Gear-take up
-Intermediate gear fixing plate
assy.
-Gear-intermediate
-Knob-paper feed
- RE (3)
-Paper hold roller assy.
-Spring-paper hold-R
-Spring-paper hold
- Paper guide-upper

5-l

For <Adjustment>, follow the instructions in section 5.1.4,

5.1.2 Disassembly

Adjustment. Whenever disassembly is performed even for

The disassembly procedure is basically the reverse of the

steps in section 5.1.3, Assembly.

just one part, check whether adjustment is necessary before

assembly.

Do not disassemble the printer further than down to the parts

shown in the figures in section 6.4, OVERALL EXPLODED
DIAGRAMS, or the printer could malfunction.

When assembling the E-type retaining ring (RE), refer to the

actual size illustrations below to prevent accidental assembly of the wrong size ring.
All small parts are indicated by abbreviations.

5.1.3 Assembly
The assembly process is divided into sub-assembly and
main assembly. Perform the sub-assembly first to construct
each unit from the parts. Then proceed to the main assembly.
When assembling the printer, check each part and its attachment position by referring to section 6.4, OVERALL EXPLODED DIAGRAMS.

The
mark and the number circled in the Assembly Step
column indicate adhesion and lubrication, respectively. Adhesives and lubricants should be applied when assembling
the parts, since it is difficult to do so afterwards.
Perform lubrication and adhesive application by referring to
section 3.2.3, Lubrication, 3.2.4, Adhesive Application and

Small Part Abbreviations

CCP-tite:
cc:
CPP-tite:
CBS-tite:
CPS-tite:
RE:

Cross-recessed Cup head P-tite self

tapping screw
Cross-recessed Cup head screw
Cross-recessed Pan head P-tite self
tapping screw
Cross-recessed Binding head S-tite self
tapping screw
Cross-recessed Pan head S-tite self
tapping screw
Retaining ring E-type

Actual Size E-type Retaining Rings

6.6, GENERAL LUBRICATION AND ADHESIVE APPLICATION POINTS DIAGRAMS.

The black and white stars (*,*) in the Assembly Step

column indicate that checking (<Checkpoints>) or adjustment (<Adjustment>), respectively, is required.

n Sub-assembly
Sub-assembly A Paper Feed Frame Unit Assembly
Assembly
Step
I
1
2
*

5-2

Part Name
Roller-paper feed
Gear-take up drive

Assembly Procedure
l

Attach the gear-take up drive to side

matching the D-cut portions.

of the roller-paper feed while

<Checkpoint>
l Be sure that the gear-take up drive is attached in the proper direction.

Sub-assembly A
Assembly
step

Part Name

Assembly Procedure

Paper feed frame assy.

J feed roller shaft holder L

x2

RE (2.3)
xl
Gear-paper feed reduction
Gear-paper feed
(J feed roller shaft holder L)

Inset-t first side

then
of the roller-paper feed into holes
and I in
the paper feed frame assy. Attach the J feed roller shaft holder L to side
of the roller-paper feed and secure it with the RE.
Attach the gear-paper feed reduction to the paper feed reduction gear
shaft of the paper feed frame assy.
Attach the J feed roller shaft holder L to side
of the roller-paper feed.
Then press in the gear-paper feed by matching its D-cut portion and that
of the roll-paper feed.

<Checkpoints>
l Be sure that the roller-paper feed, gear-paper feed reduction, gearpaper feed, and J feed roller shaft holder L are attached in the proper
directions.
l Check that the gear-paper feed is fully inserted into the end of the D-cut
portion.

Gear-paper feed

Sub-assembly A
Assembly
Step
7

8
9
10
11

Assembly Procedure

Part Name
Motor-paper feed
cc (M3 x 5)

xl

Gear-take up
Intermediate gear fixing plate
assy.
x2
Gear-intermediate
Knob-paper feed
xl
RE (3)

<Checkpoints>
Be sure that the gears-intermediate are attached in the proper direction.
l Check that the roller-paper feed and knob-paper feed rotate smoothly.

5-4

Insert the gear of the motor-paper feed into hole

of the paper feed
frame assy., hook fixing plate
for the motor-paper feed to hook
, and
then secure the motor-paper feed with the screw.
Attach the gear-take up, intermediate gear fixing plate assy., gearintermediate (x 2), and knob-paper feed in this order to the paper feed
knob shaft, then secure them with the RE. Make sure to attach each
gear-intermediate so that its gate side faces the knob-paper feed.

Sub-Assembly A
Assembly
Step

Assembly Procedure

Part Name

12

Paper hold roller assy.

13

spring-paper hold-R

xl

14

spring-paper hold

xl

15

Paper guide-upper

Fit the paper hold roller assy. on to the U grooves at both ends of the
paper feed frame assy.
Hook spring-paper hold-R to shaft
of the paper hold roller assy. and
portion
of the paper feed frame assy., on the inside of the paper feed
frame assy.
Hook the spring-paper hold to portion
of the paper hold roller assy.
and portion
of the paper feed frame assy., on the outside of the paper
feed frame assy.
Attach the paper guide-upper to the shaft of the roller-paper feed. Push
it until it clicks.

<Checkpoints>
l Check that the rollers of the paper hold roller assy. rotate smoothly.
l Be sure that the paper hold roller assy. is attached in the proper
direction.
l Check that the paper guide-upper rotates smoothly.

5-5

Sub-assembly B
Assembly
Step
1
2
*

5-6

Carriage Assy. Assembly

Part Name

Carriage sub assy.

elt

Assembly Procedure
Turn over the carriage sub assy. Then match the teeth for the belt to
teeth , and push the belt into assemble the carriage assy.
Checkpoints>
Check that the belt does not protrude from the top surface of the belt
mounting section
.
Be sure not to damage the belt.

Sub-assembly C
Assembly
Step
1
2

V Sensor Assy. Assembly (Option)

Part Name

V sensor sub assy.

Holder-sensor

Assembly Procedure
l

Fit the circuit board of the V sensor sub assy. onto the U groove of the
holder-sensor. Push the sensors until it clicks. Make sure to attach the
V sensor sub assy. so that the lead wires pass inside the holder-sensor.

<Checkpoint>
l Check that the lead wires are not tangled.

Holder-sensor

5-7

n Main Assembly

Main Assembly A
Assembly
Step
1
2

Earth Plate-Ribbon Frame And Carriage Motor Assy. B Attachment

Assembly Procedure

Part Name
Base frame assy.
Earth plate-ribbon frame

Carriage motor assy. B

Turn over the base frame assy. Attach the earth plate-ribbon frame to
the base frame assy. by inserting it from its side
into the square hole.
Bend the earth plate-ribbon frame in the
direction with tweezers so
that its tip
reaches position of the base frame assy.
Fit the gear of carriage motor assy. B into the irregular hole of the base
frame assy. Slide the carriage motor assy. first in the
direction and
then in the
direction to insert the carriage motor assy. into tabs
and
and secure it.

<Checkpoint>
l Be sure that the carnage motor assy. is attached in the proper direction.

5-8

Main Assembly B Tension Plate Assy. Attachment

Assembly
Step

Part Name
Tension plate assy.

Assembly Procedure
l

After fitting the shaft of the tension plate assy. into hole
of the base
frame assy., slide the tension plate assy. in the
direction to inset-l it
into slot to secure it.

<Checkpoint>
l Be sure that the tension plate assy. is attached in the proper position and
direction.

5-9

Main Assembly B
Assembly
Step
3
4

5-10

Assembly Procedure

Part Name
Gear-ribbon intermediate
Gear-ribbon drive

Gear-ribbon transmission
Ribbon take up assy.

Place the base frame assy. face up. Then attach the gear-ribbon
intermediate and gear-ribbon drive to the shaft-ribbon intermediate gear
and shaft-ribbon drive gear, respectively.
interlock the small gear of the gear-ribbon transmission with the gear of
the ribbon take up assy. Then attach them to the shaft-ribbon transmission gear and shaft-ribbon take up gear, respectively.

<Checkpoint>
l Be careful that the gear-ribbon drive and gear-ribbon transmission are
attached in the proper positions and directions.

Main Assembly C

Ribbon Driving Plate Assy. and Pulley-Belt Tension Attachment

Assembly
Step

Part Name

Ribbon driving plate assy.

x2
RE (2.3)

Pulley-belt tension
Cap-belt drive
RE (2.0)

Assembly Procedure
l

xl

Fit round hole

and slots and
of the ribbon driving plate assy. to
shafts
, and I of the base frame assy., respectively. Then secure
shafts and with the REs.
Fit the pulley-belt tension onto shaft
of the tension plate assy. and
then put the cap-belt drive on it (so that the groove faces the pulley-belt
tension). Then secure them with the RE.

<Checkpoints>
l Be sure that the ribbon driving plate assy. is attached in the proper
position and direction.
l Check that the ribbon driving plate assy. moves smoothly.
l Check that the pulley-belt tension rotates smoothly.
l Be sure that the cap-belt drive is attached in the proper direction.

5-11

Main Assembly D
Assembly
Step

Carriage Assy. Attachment

Assembly Procedure

Part Name
Carriage assy.
Sub-Assembly B
Shaft-carriage guide A

5-12

Pass shaft-carriage guide A (from side L) through the shaft hole of the
carriage assy.
insert first side R and then L side of the shaft-carriage guide A into hole
and then hole of the base frame assy.
Hook the belt to the pulley-belt drive and pulley-belt tension.

<Checkpoints>
l Be sure that shaft-carriage guide A is inserted in the proper direction.
l Check that the belt is not damaged or cracked.

Main Assembly D
Assembly
Step

Part Name
Shaft holder-adjustment roller
x2

Assembly Procedure
l

Attach the shaft holder-adjustment roller to each side of the shaftcarriage guide A while pushing down portions
and
I at both the right
and left sides of the base frame assy.

<Checkpoint>
l Be sure that each shaft holder-adjustment roller is attached in the proper
direction.

5-13

Main Assembly E
Assembly
Step

Part Name

Assembly Procedure

Lever-ribbon switch

Spring-ribbon release

Lever-ribbon release
RE (3)

5-14

Lever-Ribbon Switch Attachment

xl

Attach the lever-ribbon switch by fitting its hole onto dowel

of the base
frame assy.
Hook the spring-ribbon release onto the notch of the lever-ribbon switch
and tab
of the base frame assy.
Fit the holes of the lever-ribbon release to the two shafts of the base
frame assy. Then secure it with the RE.

<Checkpoint>
l Be sure that the lever-ribbon switch and lever-ribbon release are
attached in the proper directions.

Main Assembly F
Assembly
Step
1

Shaft-Carriage Guide B Attachment

Assembly Procedure

Part Name
Shaft-carriage guide B

Pass shaft-carriage guide B through hole

, under the latches of the
Push the earth plate-ribbon frame up and lock
carriage assy., to hole
the shaft-carriage guide B (portion ).

<Check Points>
l Be sure that the shaft-carriage guide B is attached in the proper
direction.
l Check that the shaft-carriage guide B is locked by the earth plate-print
head.
l Check that the carriage assy. moves smoothly.

5-l 5

Main Assembly G Plate-Tension Attachment

Assembly
Step

Part Name
Plate-tension adjustment
CCP-tite (M2.5 x 6)

5-16

Assembly Procedure
l

x1

Pull the hook of the tension plate assy. in the *@direction with approx.
1,500 g of force, then reduce the force to approx. 750 g. While
maintaining the 750 g force; place the plate-tension adjustment on the
base frame assy., move the plate-tension adjustment in the
direction until its dowel is stopped by the tension plate assy., and secure
it with the screw.

Main Assembly H
Assembly
Step
1
2
3

Paper Feed Frame Unit Attachment

Part Name

Spring-paper feed frame R

Spring-paper feed frame L
Paper feed frame unit
Sub-Assembly A]
(Spring-paper feed frame R)
(Spring-paper feed frame L)

Assembly Procedure
l

Hook the spring-paper feed frame L and R to dowels

and , respectively. Make sure to hook the springs so that the hooks face up.
Mount the paper feed frame unit on the base frame assy. by fitting
portions
and onto U grooves and .
Hook the other hook of spring-paper feed frame R to portion of the
paper feed frame unit.
Hook the other end of spring-paper feed frame L to portion of the paper
feed frame unit.

<Check Points>
l Be sure that the springs-paper feed frame (L and R) are attached in the
proper directions.
l Check that the spring plate of the paper hold roller assy. does not block
the paper path.

*
Paper feed frame unit

Main Assembly I
Assembly
step

Assembly Procedure

Part Name

Earth plate-print head

Print head unit

CPP-tite (M3 x 10)

5-18

Print Head Unit Attachment

x2

* Fit the three positioning holes

of the earth plate-print head to the three
dowels
of the carriage assy. Then secure the earth plate-print head
with the screw.
Fit the guide holes of print head unit onto dowels and of the carriage
assy., then tighten the screws temporarily.
<Adjustment>
l Adjust the platen gap. <Refer to section 5.1.4, Adjustment.>

Main Assembly I
Assembly
Step
3

Part Name
Print head mask assy.
CBS-tite (M2.5 x 4)

Assembly Procedure
l

x1
l

Remove the temporarily tightened screws; then remove the print head
unit.
Insert the bottom of the print head mask assy. under the carriage assy.
so that mask plate
of the print head mask assy. is located between
the carriage assy. and platen, then slide the print head mask assy. to the
stopper, and secure it with the screw.

Main Assembly I
Assembly
Step
4

Assembly Procedure

Part Name
FFC-head

l
l

5-20

Hold plate-FFC
CPS-tite (M2.5 x 4)

xl

Connect the FFC-head to the female connector of the print head unit.
Hook the FFC-head to tabs
and I of the carriage assy. Fit the guide
holes of the print head unit onto dowels
and
then secure the print
head unit with the screws which were removed in Assembly Step 2.
Slide the hold plate-FFC so that its longer side goes under tabs
and
; then secure it with the screw.

<Checkpoint>
l Be sure that the hold plate-FFC is attached in the proper direction.

Main Assembly I
Assembly
Step

Part Name

Assembly Procedure
l

Turn the FFC-head in the direction, slide it under portion of the

base frame assy., pass it through slit
and then pull the end of it so
that it comes out about 35 mm (1.38) from the bottom.

<Adjustment>
l Adjust the FFC-head length to meet the following conditions:
1) The FFC-head should not touch the wall at the Lever-ribbon release
side of the base frame.
2) The bent portion of the FFC-head should be positioned outside wall
of the base frame assy.
Do not touch the wall

Main Assembly J
Assembly
Step

V Sensor Assy. Attachment (Option)

Part Name

V sensor assy.
Sub-Assembly C

Assembly Procedure
l

Pass the cable of the V sensor assy. between spring-paper feed frame
R and portion
of the paper feed frame unit. Place the V sensor assy.
between the paper feed frame unit and gear-paper feed, and fit the pawl
into the hollow.
Then fit the U groove of the sensor assy. onto portion
of the paper
feed frame unit, and push the sensor assy. until it clicks.

<Checkpoints>
l Check that the paper guide of the V sensor assy. is locked with portion
l

5-22

Check that the dowel of the V sensor assy. fits into the dowel hole of the
paper feed frame unit.

Main Assembly K Ribbon Frame Assy. Mounting

Assembly
Step

I
Assembly Procedure

Part Name
Ribbon frame assy.
RE (3)
spring-ribbon frame

xl
l

Hook

Mount the ribbon frame assy. on the base frame assy. by fitting the holes
onto shafts and ; then attach the RE to shaft
Hook the spring-ribbon frame to portion @of the base frame assy. and
hook of the ribbon frame assy.

Ribbon frame assy.

Main Assembly L Paper Detector Switch Assy. Attachment

Assembly
Step
1

5-24

Part Name
Paper detector switch assy.

Assembly Procedure
l

Turn over the base frame assy. Fit the paper detector switch assy. onto
square hole
then press it until it is locked by the snap.

<Checkpoint>
l Check that the lever of the paper detector switch assy. moves smoothly.

Main Assembly M Home Position Sensor Assy. Attachment

Assembly
Step
1

Part Name
Home position sensor assy.

Assembly Procedure
l

Fit the sensor of the home position sensor assy: into square hole
then
fit hole
of the home position sensor assy. over hook
I to secure it.

Home position sensor assy.

5-25

Main Assembly N Heat Sink-Carriage Motor Attachment

Assembly
Step
1

Assembly Procedure

Part Name
Heat sink-carriage motor

Fit the cylindrical portion of the heat sink-carriage motor onto the
periphery of the carriage motor assy. B; then press down the heat sinkcarriage motor.

Heat sink-carriage motor

\

5-26

5.1.4 Adjustment
Perform the platen gap adjustment when necessary during maintenance or repair, so that the printer will operate normally.

Platen Gap Adjustment

feed frame unit

(1) 30 mm (1.18) from the

motor-paper feed mounting side of the paper feed
(2) 35 mm (1.38) from the
knob-paperfeed mounting
side of the paper feed

Print head unit

Gap confirmation positions

l

Place the thickness gauge

adjustment roller, and then turn it.

roller until the standard value
shape of the cam.
l

Adjust the platen gap so that

the standard values are obtained at both positions (1) and

Gap confirmation positions

5.2 WHOLE UNIT

5.2.1 Part Components

Near end detector device

Sub-assembly B

Main circuit board unit

Sub-assembly C

Near end detector

Terminal-near end
Near end detector
RE (3)
Near end detector
CBT-B (M2.8 x 6)

holder
detector
spring
assy.

Main circuit board assy.

P-ROM
HL (only for the serial interface models)
Case-upper assy.
Paper guide
Paper guide spring
Take-up frame
Paper take-up
Paper take-up
Paper take-up
RE (3)

5-28

assy.
drive pulley
torque spring
gear

5.2.2 Disassembly
The disassembly procedure is basically the reverse of the
steps in section 5.2.3, Assembly.
Do not disassemble the printer further than down to the parts
shown in the figures in section 6.4, OVERALL EXPLODED
DIAGRAMS, or the printer could malfunction.
Perform the following steps before starting disassembly:
Disconnect the power supply cable.
Remove the ribbon cassette and roll paper from the printer.

Small Part Abbreviations

cc:
CC (F/Ni):
CCP-tite:
CP:
CP(O):

l
l

5.2.3 Assembly
The assembly process is divided into sub-assembly and
main assembly.
Perform the sub-assembly first to construct each unit from
the parts. Then proceed to the main assembly.
When assembling the printer, check each part and its attachment position by referring to section 6.4, OVERALL EX-

CPT-B:
Cl-T-BT:
CBS-tite:
CBT-B:
H.L:
RE:

Cross-recessed Cup head screw

Cross-recessed Cup head screw
(Nickel plated)
Cross-recessed Cup head P-tite self
tapping screw
Cross-recessed Pan head screw
Cross-recessed Pan head screw with
Outside toothed lock washers
Cross-recessed Pan head self tapping
screw without fluted class 2
Cross-recessed Binding head self
tapping screw with fluted class 2
Cross-recessed Binding head S-tite self
tapping screw
Cross-recessed Binding head tapping
screw without fluted class 2
Hexagon lock screw
Retaining ring E-type

PLODED DIAGRAMS.

The
mark in the Assembly Step column indicates that
adhesive application is necessary when assembling the part
since it is difficult to do so after assembly.

Actual Size E-Type Retaining Rlng

Perform adhesive application by referring to section 3.2.4,

Adhesive Application and 6.5, GENERAL LUBRICATION
AND ADHESIVE APPLICATION POINTS DIAGRAMS.

The black and white stars (*,*) in the Assembly Step

column indicate that checking (&heck Point>) or adjustment (<Adjustment>), respectively, is required. Whenever
disassembly is performed even for just one part, check
whether adjustment is necessary before assembly.
Make sure to conduct the appropriate adjustments when any
of the following are replaced:
Print head unit
Main circuit board unit
Driver circuit board assy.
For each adjustment, follow the instructions in section 5.2.3
l
l
l

Adjustment.

When assembling the E-type retaining ring (RE), refer to the

actual size illustrations below to prevent accidental assembly of the wrong size ring.
All small parts are indicated by abbreviations.

5-29

n Sub-assembly

Sub-assembly A
Assembly
step
1
2

Earth Wire Assy. Attachment

Assembly Procedure

Part Name
Mechanism assy.
Earth wire assy.
CP(O) (M3 x 6)

x2
xl

Secure one earth wire assy. to portion of the paper feed frame unit
of the mechanism assy. with the screw.
Remove the screw (portion ) securing the motor-paper feed to the
paper feed frame unit. With this screw, fix both the motor-paper feed and
the other earth wire assy. to the paper feed frame unit.
Bend each earth wire assy. as shown in the figure below.

<CheckpoInt>
l Be sure that each earth wire assy. is attached in the proper direction.

5-30

Sub-assembly B Near End Detector Device Assembly

Assembly
Step

Part Name

Assembly Procedure

1
2
3

Near end detector holder

Terminal-near end detector
Near end detector spring
xl
RE (3)
Near end detector assy.
XT-6 (M2.6 x 5)
X l

Insert the near end detector spring in shaft

of the terminal-near end
detector; then pass them through hole
of the near end detector holder
and secure them with the RE.

Attach the near end detector assy. to the near end detector holder by
aligning hole
with dowel
and securing it with the screw.
<Checkpoints>
Be sure that the lead wires of the near end detector assy. are passed
through notch
Check that the terminal-near end detector moves smoothly.
Se careful not to put screw lock green on the near end detector
holder.

Near end detector holder

RE (3)

Sub-assembly C Main Circuit Board Unit Assembly

Assembly
Step

Assembly Procedure

Part Name
Main circuit board assy.
HL (*)
P-ROM

x2
l

Place the hexagon lock screws (HL) into connector CN7 of the main
circuit board assy. (on the serial interface models.)
Attach the P-ROM to the socket of the main circuit board assy., matching
the U grooves of the socket and the P-ROM.

<Checkpoints>
l Check that the pins of the P-ROM are not bent, and that it is attached
firmly.
l Be sure that the P-ROM is oriented correctly.
(*) HL are supplied only for the serial interface models.

P-ROM

5-32

Sub-assembly D
Assembly
Step
1
2
3

Paper Guide Attachment

Part Name

Case-upper assy.
Paper guide
Paper guide spring

Assembly Procedure
l

Insert the paper guide spring into tab

, and attach the paper guide to
the case-upper assy. by fitting tab
into hole and tab into hole
Make sure that catch
of the paper guide spring is pressed against the
paper guide.

<Checkpoints>
l Be sure that the paper guide spring is attached in the proper direction.
l Check that the paper guide moves smoothly when you move it with your
fingers.

Sub-assembly E
Assembly
Step

Paper Take-up Frame Unit Assembly

Part Name

Paper take up gear

Paper take up torque spring

Assembly Procedure
l

3
Paper take up drive pulley
Take up frame assy.
RE (3)

Fit the catch of the paper take up torque spring onto the shaft holder of
the paper take-up gear until the spring touches the end surface of the
paper take-up gear.
Fit the cutout of the paper take-up drive pulley onto the hook of the paper
take-up torque spring; then push the pulley to attach it.
Attach the assembled parts from the paper take-up drive pulley to the
paper take-up gear shaft of the take-up frame assy.; then secure them
with the RE.

<Checkpoints>
l Be sure that the paper take-up gear rotates smoothly.

Take-up frame assy.

5-34

Sub-assembly F Caution Seal Pasting

Assembly
Step
1
2
*

Part Name
Ribbon cassette cover
Caution seal A

Assembly Procedure
After removing any dust and dirt from the caution seal A mounting
surface, paste the seal along the line.
<Checkpoints>
l Be sure that caution seal A is pasted in the proper position and direction.
l Check that no punctures, bubbles, tears, or peelings are evident after
pasting caution seal A.

Sub-assembly F
Assembly
Step

3
4
*

Part Name
Cover-take up
Caution seal B

Assembly Procedure
l

After removing any dust and dirt from the caution seal B mounting
surface, paste the seal.

<Checkpoints>
l Be sure that caution seal B is pasted in the proper position and direction
l Check that no punctures, bubbles, tears, or peelings are evident after
pasting caution seal B.

Cover-take up

5-36

Main Assembly
Main Assembly A Rubber Feet and Switch Circuit Board Assy. Attachment
Assembly
Step
1
2

Assembly Procedure

Part Name
Case-lower
Rubber foot

x4

Switch circuit board assy.

x2
CBT-B (M2.6 x 6 F/Zn)

CBT-B (M2.6 x 6)

Turn over the case-lower, and remove any dust and dirt from the rubber
feet mounting locations; then paste the feet.
Attach the switch circuit board assy. to portion @of the case-lower, and
secure it with the screws.

Main Assembly B
Assembly
Step
1

2
3

Plate Assy. Assembly, Mounting

Assembly Procedure

Part Name
Plate assy.
Locking card spacer
Card spacer

Attach the locking card spacer and the card spacer to holes and ,
respectively, from the rear of the plate assy.
Mount the plate assy. by hooking the corners to tabs and , and by
aligning hole I with dowel .

<Checkpoints>
l Check that the umbrellas of the locking card spacer and the
card spacer are open.
l Be sure that the cable of the switch circuit board assy. is pulled out on
the plate assy.

Verify that the umbrella

of the spacer is open.

5-38

Main Assembly C Main Circuit Board Unit Mounting

Assembly
Step
1

Assembly Procedure

Part Name
lain circuit board unit
Sub-assembly C

Mount the main circuit board unit on the case-lower so that the connectors at the back side are placed into the holes of the case-lower, then fit
hole
onto the tip of the locking card spacer and push the main circuit
board unit until it clicks.
Insert the cable of the switch circuit board assy. into connector CN5, and
lock the cable by pushing the lock portion.

<Checkpoints>
l Check that the umbrella of the locking card spacer is open.
l Check that the cable is firmly locked into the connector.
Transistor holder

Attach the transistor holder so that it covers the transistor and plate
Make sure to push the holder until it clicks.

Transistor holder

5-39

Main Assembly D
Assembly
Step

Driver Circuit Board Assy. Attachment and Lead Wire Processing

Assembly Procedure

Part Name
Driver circuit board assy.
PF motor cable assy.
CR motor cable assy.

Connect the female connector of the PF motor cable assy. (the longer
cable) to CN5, and that of the CR motor cable assy. (the shorter one) to
CN2.

<Adjustment>
l Adjust the FFC-head length by referring to printer mechanism unit main
assembly I (on page 5-21.)
(FFC-head)
l

CCP-tite (M2.5 x 6)

xl
l

(Paper detector switch assy.)

l

Place the mechanism assy. face down, and connect the FFC-head to
CN1 while keeping the driver circuit board assy. standing upright.
Be careful not to change the adjusted length of the FFC-head.
Mount the driver circuit board assy. on the mechanism assy. by hooking
the board assy. to tabs and
and secure it (hole with the screw.
Connect the female connector of the paper detector switch assy. to
CN7. Make sure not to run the lead wire over the switch assy. (Refer to
the figure on the next page.)

<Checkpoint>
l Check that each cable is firmly connected to the corresponding
connector.
CCP-tite (M2.5 x 6)

5-40

Main Assembly D
Assembly
Step

Assembly Procedure

Part Name
(Home position sensor assy.)

(PF motor cable assy.)

(CR motor cable assy.)

(V sensor assy.) as option

Connect the female connector of the home position sensor assy. to

CN4. Make sure to run the lead wires under the driver circuit board assy.
Run the lead wires of the PF motor cable assy. between post
and the
wall, hook them to hooks
and
, and then connect the female connector to the male connector of the motor-paper feed. Adjust the lead
wires so that they do not hang down when the mechanism assy. is
placed face up.
Hook the lead wires of the CR motor cable assy. to portion
and
connect the female connector to the male connector of the motorcarriage.
Hook the lead wires of the V sensor assy. to hook and connect the
female connector to CN6.

<Checkpoint>
l Check that each cable is firmly connected to the corresponding
connector.

5-41

Main Assembly E
Assembly
step
1

Mechanism Assy. Mounting

Assembly Procedure

Part Name
Mechanism assy.
Sub-assembly A

5-42

Gently place the mechanism assy. on the plate assy. by aligning holes
and with holes and
While looking at the connection, connect female connector CN8 of the
driver circuit board assy. to male connector CN4.

<Checkpoint>
l Check that the connectors are connected correctly and that no pins are

Main Assembly E
Assembly
Step

Assembly Procedure

Part Name
CPT-B (M3 x 12)
CP (M3 x 25)
CC (M3 x 5 F/Ni)

x2
x1
x2

CP(O) (M3 x 6)

x2

late-support
CPT-6 (M3 x 8)

x1

Attach the mechanism assy. and the main circuit board unit to the
plate assy. by tightening the screws in order from
to
Slide the print head unit to either end when tightening the CP screw.
Fix the earth wire assies to portions

and

with the screws.

Attach the plate-support to the case-lower by aligning hole

, and secure it with the screw.

with dowel

Main Assembly E
Assembly
Step

Part Name

Assembly Procedure

CBS-tite (M3 x 6)

x3

CP (0) (M3 x 6)

xl

Turn over the case-lower; then secure the heat sink-carriage motor of
the mechanism assy. to the plate assy. with the three screws.
Attach the FG fixing screw to portion

CBS-tite (M3 x 6)

5-44

of the plate assy.

Main Assembly E
Assembly
Step

Part Name

Assembly Procedure

Power switch assy.

Switch panel

Push the power switch assy. into portion of thecase-lower; then connect
its connector to male connector CN2 of the main circuit board assy.
Remove any dust and dirt from the switch panel mounting surface, and
then paste the switch panel along the edge of the mounting surface.

<Checkpoints>
l Be sure to attach the power switch assy. in the proper direction.
l Check that the FEED button clicks when pressed.

Power switch assy.

Case-lower

Main Assembly F Detectors Attachment

Assembly
Step

Part Name

1
2

se-upper assy.
ver open detector assy.
T-B (M2.6 x 6 F/Zn)
x1

ar end detector device

b-assembly]

Assembly Procedure
l

Turn over the case-upper assy., attach the cover open detector assy. to
case-upper assy. by aligning hole
with dowel and secure the detector assy. with the screw.
CBT-B (M2.6 x 6)

Turn over the case-upper assy. insert the lead wires of the near end
detector device into hole , insert portion into slot
and slide the
device till it drops into place; then slide it in the other direction .

Near end

#2 (Factory setting)

5-46

detector device

Main Assembly F
Assembly
Step
4

Assembly Procedure

Part Name
Cover-near end detector
CPT-B (M3 x 10)

xl

Mount the cover-near end detector on the case-upper assy. by aligning

it with the positioning line; then secure it with the screw.

<Adjustment>
l Adjust the near end detector device. Refer to Adjustment 6, Remaining
Roll Paper Amount Adjustment on page 5-53.

CPT-B (M3 x 10)

Main Assembly G Case-Upper Assy. Mounting

Assembly
Step

Part Name

Assembly Procedure
l

Hole
Hole

5-48

CPT-B (M3 x 10) x 1

CBS-tite (M3 x 6) x 1

Connect the connector of the cover open detector assy. and that of the
near end detector device to CN8 and CN6 on the main circuit board
assy., respectively.
Pass the cables of the near end detector assy. under the plate-support,
mount the case-upper assy. on the case-lower, and secure it with the
Make sure that the paper guide spring is
screws at holes and
placed on the paper feed frame. (Refer to the figure below.)

<Checkpoints>
l Make sure the proper screws are fixed in holes
and
l Check that the lead wires are not caught in the case or in the mechanism
assy.
l Be sure that the paper guide moves smoothly.
l Make sure the case-upper assy. is mounted close enough to the caselower.

Paper Take-up Frame Unit Attachment

Main Assembly H
Assembly
Step

Assembly Procedure

Part Name

Belt-take up

Paper take up frame unit

CPT-B (M3 x 10)

X 1

Hook the belt-take up to the gear-paper take up; then hook the other side
of the belt to the paper take up driving pulley.
Insert portion of the paper take-up frame unit into slit and attach
the paper take-up frame unit to the case-upper assy. by aligning
positioning hole with dowel ; then secure it with the screw.

Paper take-up driving pulley

\

CPT-B (M3 x 10)

5-49

Main Assembly I Cover-Take Up Attachment

I
Assembly
Step

Part Name
Cover-take up
Paper take-up shaft assy.

Assembly Procedure
Attach the cover-take up to the case-upper assy. To do this, push
around holes
and of the cover-take up slightly inward and then
align holes
and over dowels
and I, respectively in this given
order.
Mount the paper take-up shaft assy. on the take-up frame assy. and
case-upper assy.

*
<Checkpoints>
Be sure that the cover-take up moves smoothly.
l Checkthat the cover-take up opens and closes with a click, and is locked
when it is closed.

Paper take-up shaft assy.

5-50

Main Assembly J
Assembly
Step
1

Ribbon Cassette Cover Attachment

Part Name

Ribbon cassette cover

Assembly Procedure
l

Place the ribbon cassette cover on the case-lower and close it by turning
in the direction of the arrow.

<Checkpoints>
l Check that the ribbon cassette cover opens and closes with a click, and
is locked when it is closed.

Ribbon cassette cover

Case-lower

5.2.4 Adjustments
Adjustment A Head Duty Control Adjustment
Perform this adjustment when the print head unit, main circuit board assy., or driver circuit board assy. is replaced.
The following problems may occur if the adjustment is not performed:
The print head may be damaged or the fuse may be blown by heat generation.
The print speed may slow down.
(Because print duty control is performed frequently during printing, printing may also stop frequently.)
l
l

Since the adjustment is performed based on the coil temperature at room temperature, do not start the adjustment until the
coil temperature lowers to room temperature.
Adjustment
Step

Procedure

1
2
3

Connect the AC adapter.

Turn on the printer.
Open the ribbon cassette cover
and the cover-take up.
Install the ribbon cassette.
Load the paper roll.
Close the cover-take up.
Turn off the printer.
Turn on the printer while pressing the FEED button.
Press the FEED button at least
three times.
Close the ribbon cassettecover.
The DIP switch settings are
printed. (Refer to the figure on
the right.)
Turn off the printer.
Measure the room temperature.
Cut the paper roll with the manual

4
5
6
7
8
9
10
11

12
13
14

Adjustment Notes

<Print Sample> (for the serial interface models)

Version X.XX ESCYPOS

Head Resistance (code)
96H 95H 96H

95H

96H

96H

96H 96H 95H

Set DIP Switch

Temperature

cutter.

15

96H

***
***
OFF
OFF

20= <25C : OFF

25= <30C : ON

OFF

30= <35C

Turn over the printer and set the

DIP switches #9(*) and #10(*)
according to the printout.

: SW9 SW10

0=<5% : ***
5=<10c : ***
10=<15C : OFF
15= <20C : OFF

35=<40C

: ON
: ON

Current setting : ON

OFF
OFF
OFF
OFF

*** completed ***

(*) Set DIP switches #7 and #8

on the parallel interface models.

(Example)
When the room temperature is 27C (80.6 F) in the above print sample,
set the DIP switches as follows:
DIP switch #I9: ON
DIP switch #10: OFF
l
l

Note:
The actual printout differs from the above sample.

5-52

Remaining Paper Roll Amount Adjustment

Adjust the remaining paper roll amount to be detected as the near end by following the instructions below, because the amount
differs depending on the inner and outer diameter of the paper roll core.
Adjustment
Step

Procedure

Use a paper roll for which the

inner diameter ( d) of the paper
core is between 10.5 and 12.5
mm (0.41 and 0.49).

Select a near-end thickness A,

which is the thickness of the
paper core including the remaining paper roll, according to
the chart below.

Assembly Notes

Place the selected line of the

positioning plate to the adjusting position so that the appropriate adjustment value is obtained.

The dimensions A values in the table are obtained by calculation only.

Therefore, they may not be appropriate for all printers.
When a red end mark is painted on the end of the paper roll, the entire
roll may be pulled up because the end mark acts as an adhesive. In this
case, dimension A is not correct.

Near end detector device

5-53

CHAPTER 6
APPENDIX
CONTENTS
6.1

6.2

6.3

6.4

6.5

6-1
MISCELLANEOUS NOTES ........................................................
6.1.1 Print Duty ........................................................................ 6-1
6-2
6.1.2 Drawer Kick-out, Connector ...........................................
6-3
CIRCUlT BLOCK DIAGRAMS ...................................................
6.2.1 Main Circuit Board Assy. (Serial Interface) ................. 6-3
6.2.2 Main Circuit Board Assy. (Prallel Interface) ................ 6-4
6.2.3 Driver Circuit Board Assy............................................. 6-5
6-6
PARTS LAYOUT ........................................................................
6.3.1 Main Circuit Board Assy. (Serial Interface) ................. 6-6
6.3.2 Main Circuit Board Assy. ( Parallel Interface) ............. 6-7
6.3.3 Driver Circuit Board Assy............................................. 6-8
6-9
OVERALL EXPLODED DIAGRAMS ..........................................
6-9
6.4.1 Printer Mechanism Unit .................................................
6-10
6.4.2 Whole Unit ......................................................................
GENERAL LUBRICATION AND ADHESIVE APPLICATION
POINTS DIAGRAMS .................................................................. 6-11
6.5.1 Printer Mechanism Unit ................................................. 6-11
6.5.2 Whole Unit ...................................................................... 6-12

6.1 MISCELLANEOUS NOTES

6.1.1 Print Duty
l

When printing exceeds the allowable duty cycle, the

printer automatically senses that the print head temperature is too high, stops logic-seeking, and start full-column
head movement operation. These operations restrain the
head temperature rise by lowering the print duty per time
unit. If the print head temperature continues rising due to
excessive print duty, the printer stops printing. In this
case, the user should be aware that the printing speed
may slow down greatly.

-;<=>?

. /0123456789:;<@

.=>?@

/0123456789:;< A

Avoid printing data that continuously uses the-same print

head pin. (Any printing that continuously uses pin 9
particularly slows down the printing speed because pin 9
detects the print head temperature.)
When printing stops due to an increase in the head
temperature, the PAPER LED blinks as described in
section 4.3, PAPER LED BLtNKlNG INTERVALS, and the
printer goes off line. The printer automatically goes back
on line when the head temperature drops sufficiently.
The following notes describe the upper limits of the
continuous printing conditions. (See Figure 6.1 for the
printing pattern.)

[Conditions]
Maximum continuous printing time:
1 hour
Environmental temperature:
25 C (77 F)
Print color selection:
Do not switch the print color frequently. When a blackred-black or red-black-red color selection sequence is
regarded as 1 switching, the user should perform
switching according to the rate shown below.
l
l
l

l?@A
0AB

0123456789:;<=> B
123456789:;<=>?@ C
23456789:;<=>?@ABD
3456789:;<=>?@ABCDE
456789:;<=>?@ABCDE F
56789:;<=>?@ABCDEF G
6789:;<=>?@ABCDEFG H
789:;<=>?@ABCDEFGH I
89:;<=>?@ABCDEFGHl J
9:;<=>?@ABCDEFGHJJ K
:;<=>?@ABCDEFGHIJK L
;<=>?@ABCDEFGHIJKL M
<=>?a ABCDEIGHIJKLM N
=>?@ ABCDEFGHUKLMN 0
>?@ ABCDEFGHIJKLMNO

A: Print color switching rate

2 switchings
15 lines printing
l

Number of line feeds:

Set the number of lines to be fed without printing
according to the rate shown below.
15 lines printing
10 lines feeding without printing

?@ABCDEFGHIJKLMNOP Q
@ABCDEFGHUKLMNOPQ R

Print head duty:

in full-column head movement print mode, the number
of print columns should be 20 or less.

Note:
The actual printout differs from the above test pattern.
Figure 6-1. lest Pattern Continuous Printing

6-l

6.1.2 Drawer Kick-out Connector

Drawer Kick-out Connector Use Conditions
Because drawer specifications differ greatly depending on
the manufacturer and the part number, make sure that the
specifications of the drawer to be used meet the following
conditions before connecting it to the drawer kick-out connector. These conditions also apply to any devices that use
the drawer kick-out connector.
Any of devices that do not satisfy all the following conditions
must not be used.
[Conditions]
A load must be provided between drawer kick-out connector pins 4 and 2 or between pins 4 and 5.
When the drawer open/close signal is used, a switch must
be provided between drawer kick-out connector pins 3
and 6.
The resistance of the load should be 24
or more, or the
input current should be 1 A or less.
Be sure to use drawer kick-out connector pin 4 (24 V
power output) to drive the device. Never connect any
other power supply to the drawer kick connector. The
peak current is 1 A, and the energizing conditions described in the next section, Notes on Using the Specified
Pulse Generation Command, must be followed.
l

Note on Using the Specified Pulse Generation Command

(ESC p)
When the drawer is connected to the drawer kick-out connector and driven with the specified pulse generation command, ESC p, specify parameters n1 and 172 of this command so that they meet the following conditions.

or

off time

on time x 4

When thedrawer is driven in accordance with the conditions

above, shows the signal waveform of the drive signal.

Figure 6-2. Drawer Drive Signal Waveform

6-2

Notes on Using Drawers that Do Not Satisfy the Conditions Described Above
When the values of n1 and n2 are determined according to
the conditions described in the previous section, Notes on
Using the Specified Pulse Generation Command, the value
range of n1 and n2 is 0 to 255, the n1 value range inevitably
becomes 0 n1 63, and the maximum on time is 126 ms.
If the drawer needs more than a 126 ms on time, set the on
time and off time so that they satisfy the following formula.
on time
on time + (off time + a)

IO.2

a: other sequence processing time

(aindicates the drawer driving prohibited period
from the end of the off time to the start of the on
time.)

6.2 CIRCUIT BLOCK DIAGRAMS

6.2.1 Main Circuit Board Amy. (Serial Interface)

6.2.2 Main Circuit Board Assy. (Parallel Interface)

6.2.3 Driver Circuit Board Assy.

6-5

6-6

6.3 PARTS LAYOUTS

6.3.1 Main Circuit Board Assy. (Serial Interface)

6.3.3 Driver Circuit Board Assy.

6-8

6.3.2 Main Circuit Board Assy. (Parallel Interface)

6-7

6.4 OVERALL EXPLODED DIAGRAMS

6.4.1 Printer Mechanism Unit

6-9

6.4.2 Whole Unit

6.5.2 Whole Unit

Screw Lock Green

6-11

6.5 GENERAL LUBRICATION AND ADHESIVE APPLICATION POINT DIAGRAMS

6.5.1 Printer Mechanism Unit

6-12