KFC (India)

Case Analysis
For:

Mr. M. Ianni

Course: BOH4M1
By:

{You Full Name Here}

TABLE OF CONTENTS
ETHICAL ISSUES & QUESTIONS?...............................................................................3
FACTS OF THE CASE.................................................................................................3
PROBLEMS...............................................................................................................3
Primary Problem......................................................................................................3
Secondary Problem..................................................................................................3
IMPLICATIONS OF THE PROBLEMS..............................................................................4
Primary Problem......................................................................................................4
To the Organization (KFC).............................................................................4
To the Employees............................................................................................4
To other Stakeholders.....................................................................................4
Secondary Problemt.................................................................................................4
To the Organization (KFC).............................................................................4
To the Employees............................................................................................4
To other Stakeholders.....................................................................................4
CAUSES OF THE PROBLEMS......................................................................................4
Primary....................................................................................................................4
Secondary................................................................................................................4
ALTERNATIVE SOLUTIONS.........................................................................................5
Primary Problem......................................................................................................5
Secondary Problem..................................................................................................5
BEST SOLUTIONS.....................................................................................................5
Primary Problem......................................................................................................5
Secondary Secondary...............................................................................................5
JUSTIFICATIONS FOR BEST SOLUTIONS.....................................................................5
Primary Problem......................................................................................................5
Secondary Secondary...............................................................................................5
WORK CITED LIST....................................................................................................6
(Written) Case Study Analysis Rubric............................................................7

Ethical Issues & Questions?

There are a number of issues relating to this incident that demonstrate the ethical and moral issues
surrounding business. KFCs business in India leads to a wide range of direct and indirect employment
related to the business as a result of the investment by the company. KFC claims that it does not own
chicken the farms.

How honest are the claims that KFC is making?

How reliable are the claims made by those who oppose KFCs activities?

What conflicts arise between the responsibilities that KFC has to the treatment of
chickens and the local community, and to its shareholders, suppliers and employees, other
external stakeholders?

Facts of the Case

Problems

Primary Problem

Secondary Problem

Implications of the Problems

Primary Problem
To the Organization (KFC)

To the Employees

To other Stakeholders

Secondary Problem

To the Organization (KFC)

To the Employees

To other Stakeholders

Causes of the Problems

Primary

Secondary

Alternative Solutions

Primary Problem

Secondary Problem

Best Solutions
(Including Timelines Immediate, Midterm, Longterm)

Primary Problem

Secondary Secondary

Justifications for Best Solutions

Primary Problem

Secondary Secondary

Work Cited List

Student: _______________________________
BOH4M1 : Business Leadership
(Written) Case Study Analysis Rubric
Categories

Level 1
(5.0 5.9)

Level 2
(6.0 6.9)

Communication

Presents
information with
limited
effectiveness

Presents
information with
some
effectiveness

Presents
information
effectively

Presents
information with
a high degree of
effectiveness

Application

Answer reflects
the argument
with limited use
of concepts from
the course
material
Demonstrates a
limited
understanding of
the management
concepts
explored
Applies critical
thinking skills
with limited
effectiveness
Little or no
evidence of
research

Answer reflects
the argument
with some use of
concepts from
the course
material
Demonstrates
some
understanding of
the management
concepts
explored
Applies critical
thinking skills
with some
effectiveness
Some evidence of
research

Answer reflects
the argument
with good use of
concepts from
the course
material
Demonstrates a
good
understanding of
the management
concepts
explored
Applies critical
thinking skills
effectively
Demonstrates
effective
research skills

Answer reflects
the argument
with very good
use of concepts
from the course
material
Demonstrates a
very good
understanding of
the management
concepts
explored
Applies critical
thinking skills
with a high
degree of
effectiveness
Evidence of
expert research
skills

Knowledge /
Understanding

Thinking /
Inquiry

Level 3
(7.0 7.9)

Level 4
(8.0 8.9)

Level 4+
(9.0 10.)
Presents
information with
an excellent
degree of
effectiveness
Answer reflects
the argument
with excellent
use of concepts
from the course
material
Demonstrates a
thorough
understanding of
the management
concepts
explored
Applies critical
thinking skills
with an excellent
degree of
effectiveness
Research includes
primary sources

Note: Students whose achievement level is below Level 1 (50%) have not met the expectations for this assignment/activity.

Communication

/ 10 Application

/ 10

Thinking / Inquiry

/ 10 Knowledge /Understanding

/ 10