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REPAIR ORDER FORM

SERIAL No | 84905890585

Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.
Customer Name

Company Name

Data Care Corporation-BAZA3AAA

Data Care Corporation-BAZA3AAA

SER

Ser Tag

84905890585

HJQSD32

Model

SLA

INSP 15 3551-IRIS15BYTFBTX

NBD

Customer Address
STATION RD ULHAS NAGAR,421003,Subhash nagar colony,room noc129,near kalimata mandi,Pandey chwal,ulhas nagar ? 421003 thane,

Reference No

Arrival

MM/DD/YYYY 06/01/2016

HH:MM

16:07

Engineer Name

Swapnil Hedulkar

Completed

MM/DD/YYYY 06/01/2016

HH:MM

17:07

Engineer ID

30325893

Status

Complete

Incomplete

DSP Service Centre

Dell T&M//SS2 Approval Process


Dell Hours Approved
Dell Tech Support Approval
No

Dell Part

QTY

TVSE

_________Hrs
(Agent's Name)___________________________

Desc Faulty Part Details(Please Tick)


Faulty

RNU

DOA

PPID
NPR

POH

Bulky

No Part Return(NPR) TYPE


Enter Relevent No within NPR Box
Low value Item e.g
Screw, Latches,etc
Pabil
Charged to Customer/Dell
Keep Your HDD
Customer
DDD - Data Destruction
DR - Data Recovery

Issue Reported / Details of work


PSA/ePSADiags
32Bit Diags
Flash S.tag
Activity Done - Unable to fix the issue , found issue with different Part, Updated To DTS. , check system found touch pad not
Upgrade FW / Drv
working and hdd error, audio port ok so in system found corrupt os and found non dell part hdd so update to dts. dts told no any part
dispatch by dell.%20run psa found hdd error 2000-0142 ;Part Details -Faulty : NA , RNU : NA , DOA : NA , NPR : NA , POH : NA Run Mp Memory Test
Cold Boot Done - Yes; POH - No; DTS Name - danish; Case ID - 930352647; Call Wrap-up / System Check - Yes; E-ROF No,
Flash Bios
Email ID - NA ; Cust. Comment-; PPID: NA; GOODPPID: NA; Call handled by Name - Tech ID - Swapnil Hedulkar - 30325893
Cap / Collect DSET / AM
SP / TTY / AM
PWCPC
Parts Retained by Customer - POH(Parts On Hold)

Yes

No

Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
parts(s) within 6 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that if the
Original Part is not returned to Dell within the agreed time frame, an invoice will be issued to the Customer by Dell for the value of the part at Dell's current price and Customer
will be liable to pay Dell this amount invoiced.
Dell Tech Suppport Approval: danish
Customer Comments(Optional)

Authorised Customer Signature

Company Stamp If Applicable

*Appropriate options below and provide comments if available


1)Satisfied
2)Neutral
3)Dissatisfied

Customer Name
Job Title

: . ROHIT

: , Customer's MailID : rs580904@gmail.com

Completion Date :01.06.2016 17:07


Mail Sent To >> rs580904@gmail.com

BIOS Snapshot

Bottom Base Sticker Snapshot