A STUDY

TO UNDERSTAND THE TRAINING AND DEVELOPMENT PRACTICES

FOLLOWED IN HPCL

A Project report submitted

to Andhra University, Visakhapatnam, in partial fulfillment of the requirements for
the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
by
SUVARNA RAJU LANKA
Reg. No. 114232902060
Under the Guidance of

C. M. VIJAY KIRAN MBA, MCom, MPhil, (Ph.D)

Asst. Professor

Department of Management Studies

SANKETIKA VIDYA PARISHAD ENGINEERING COLLEGE
(Affiliated to Andhra University, Visakhapatnam) Visakhapatnam
2014-2016

CERTIFICATE

This is to certify that the project entitled A Study to understand the Training and
Development Practices followed in HPCL has been submitted by Mr. Suvarna Raju Lanka
(Reg. No. 114232902060) in partial fulfillment of the requirements for the award of Master
of Business Administration from Andhra University, Visakhapatnam. The results embodied in
the project have not been submitted to any other University or Institution for the award of any
Degree or Diploma.

C. M. Vijay Kiran
Asst. Professor
Department of Management Studies, SVPEC

V. Srinivas Rao
Professor, HOD,
Department of Management Studies, SVPEC

DECLARATION

I hereby declare that the project entitled A Study to understand the Training and
Development Practices followed in HPCL, Visakh Refinery submitted in partial fulfillment
of the requirements for award of the degree of MBA at Sanketika Vidya Parishad Engineering
College, affiliated to Andhra University, Visakhapatnam, is an authentic work and has not
been submitted to any other University/Institute for award of any degree/diploma.

PLACE: VISAKHAPATNAM
DATE:

SUVARNA RAJU LANKA

(114232902060)

ACKNOWLEDGEMENT

Firstly I would like to express our immense gratitude towards our

institution Sanketika Vidya Parishad Engineering College, which created a great
platform to attain profound technical skills in the field of MBA, thereby
fulfilling our most cherished goal.
I would thank all the HR department of HPCL especially Mrs. Sudha
Mohan, Sr. Manager HR, and all the employees for guiding me and helping me
in successful completion of the project.
I am very much thankful to our Asst. Professor C. M. Vijay Kiran (Project
Guide) Sir for extending his cooperation in doing this project.
I am also thankful to our project coordinator Prof. V. Srinivas Rao for
extending his cooperation in completion of Project.
I convey my thanks to my beloved parents, my faculty, and management
of HPCL who helped me directly or indirectly in bringing this project
successfully.

SUVARNA RAJU LANKA

(114232902060)

INDEX

CHAPTER I: Introduction

CHAPTER II: Profile of industry

CHAPTER III: Company profile

15

CHAPTER IV: Literature review

30

CHAPTER V: Employee perception

CHAPTER VI: Summary

60
76