Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Sydney
Australia
BRAND AUDIT
Semester 1, 2016
43957927
i
Table of Contents
1.
Introduction ...................................................................................................................... 1
2.
Brand Inventory........................................................................................................... 1
2.1.1
2.1.2
2.1.3
2.1.4
2.2
3.
4.
References ......................................................................................................................... 6
5.
Appendix ......................................................................................................................... 13
ii
1. Introduction
Cola war between Coke and Pepsi has been considered as one of the most intense marketing
wars in the world (Kim Bhasin, 2011). They have been battling for more than 130 years and
this seems to be a typical example for many marketing lectures all over the world. In February
2016, Brand Finances announced the annual report of the top 500 brands in which Coca-Cola
was ranked at 17th whereas Pepsi was far behind at 56th. This report attempts to evaluate brand
position of these brands as well as suggesting a marketing plan for Pepsi to help improve their
brand position.
2. Brand Audit
2.1 Brand Inventory
2.1.1 Brand Elements
-
Logo: Along with the rebirth of minimalism, both brands simplified and modernised their
logos by stripping their personalities through thin, sans-serif fonts and simple, solid colours
(Johnson, 2011). (See Appendix A)
Jingles: Id Like to Buy the World a Coke, the soundtrack for July 1971s Hilltop, was
voted as one of the best everlasting jingles by a group of reputable examiners (Bruno,
Forbes 2010). Apart from that, Cokes five-note melody has become the most successful
viral tool for its identity. Since the first appearance in a TV commercial 2006, it has been
collaborated to be recorded in 24 different languages in over 30 countries (Moye, 2013).
Nonetheless, by becoming a universal anthem when used in KNaans Wavin Flag for
the 2010 FIFA World Cup in South Africa (Moye, 2013), Coke strongly embedded its
brand to two obsessions of global youth: soccer and pop music (Stanford, 2010). In contrast,
Joy of Pepsi performed by Britney Spear was banned in 2001. Recently, it was brought
again by singer Tori Kelly last year (Weiner, 2015) and singer-songwriter Janelle Monae
during Super Bowl 2016 (McIntyre, 2016). These three versions of Pepsi all use the same
five-note phrase, but this phrase is incomparable to the powerful one of Coke.
Characters: The polar bear has been a cherished character of Coke since it was first used
for a print-ad in France 1922 (Frazier, 2014). Beyond the long-term commitment of Coke
in using the polar bear image (See Appendix B), they also contribute to the sustainability
and create the safer life for this animal species by donating two million USD for the World
Wildlife Fun (Frazier, 2014). Unlike Coke, Pepsi only created character helping them to
1
Tagline: This element plays a powerful role to convey the brands position to the consumers.
Therefore, the Cola war is actually the war between the taglines. At the very beginning of
the war, both of them positioned through medical effects of the drinks on consumers.
Coke then quickly re-positioned the brand as refreshing when they knew Pepsi claim a
similar position to them. To keep up with the trend, Pepsi offered the added value for the
products as bigger size and better taste. However, they still could not surpass Coke in terms
of sales volume, so they started changing their positioning strategy as young and fun
and has been maintaining them until now. In contrast, Coke has been claiming traditional
value and American symbolic representative as their position (See Appendix D & E). Coke
has always been ahead Pepsi and successfully position most of the time.
2.1.2 Marketing Programs and Secondary Brand Associations
In 2010, Pepsi completely surprised all American marketers by announcing to withdraw their
budget on the Super Bowl in order to invest in social media (Ritson, 2011). Despite an
enormously impressive number of followers on social networks, their sales dropped
disastrously by half a billion dollar within 12 months (Ritson, 2011). In contrast, traditional
media types such as product placement in American Idol efficiently helped Coke to maintain
their position. A painfully valuable lesson was drawn from this event is that social media is an
interesting new component in the integrated marketing communication program, but it can
never alone become a super star helping brand archive the marketing objectives. Therefore,
traditional media always play vital roles in marketing strategy.
Nowadays, many multinational corporations are seeking various marketing benefits such as the
pervasiveness and amplification of media coverage and positive brand image leveraging
through sport sponsorship (Cho et al, 2011). Coke has been sponsoring the Olympic Games
since 2006 and effectively yielded better consumer brand choice than Pepsi (Cho et al, 2011).
Following the extraordinary success in World Cup 2010, Coke became the official sponsor of
World Cup 2014 with serial of the campaign using real people images to promote the brand
(Joseph, 2014). Unlike Coke, non-sponsor Pepsi successfully practiced ambush marketing
2
Brand mantra: Apart from the role as the expression of brand positions spirit, brand
mantra is the significant aspect affecting brand equity (Keller, 1999). Brand mantra can
be defined as the internal translation of brand position which is an intelligible
instruction utilised to improve internal marketing (Keller, 1999). The good adoption of
brand mantra can therefore help shape consumer mind and position brand effectively.
When consumers were asked to recall inspired words of these two brands they listed
sharing, happiness, tasty and young, celebrities, fresh, sport for Coke and Pepsi
respectively (Coke vs Pepsi blog post). As we can see, both these brand mantras are
exactly the same what the two colas stand for.
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Source: www.borepanda.com
13
1922
1952
1995
2012
1996
2002
14
Source: http://www.emuparadise.me/Sony_Playstation_ISOs/Pepsiman(Japan)/176809
Source: https://www.youtube.com/watch?v=JCS62Orn70E
15
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Coca Cola
Original Pepsi
Classic Coke
Diet Pepsi
Diet Coke
Pepsi Lime
Pepsi Twist
Pepsi Vanilla
Vanilla Coke
Cherry Coke
Pepsi Max
Coke Zero
Pepsi Next
Coke Life
Source: http://coca-cola-remodel.tripod.com/id23.html
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19
Source: https://cokevspepsibm2013.wordpress.com/2013/12/06/coca-cola-and-pepsi-brand-mantra/
Source: https://cokevspepsibm2013.wordpress.com/2013/12/06/coca-cola-and-pepsi-brand-mantra/
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