Anuj Mathur a 35 year male is an immigrant from India who is residing in Sydney, Australia

since last 7 years. He came to Australia for his post graduation in business management and
after completion of his course he joined a brokerage firm and become a resident of the country.
Eventually he got married and now he is one the verge of become a citizen of Australia. He and
his wife are law abiding residents and they applied for their resident status and citizenship duly
when they cleared the criteria for the same and they were expecting to get citizenship in a
period of 6 months. It was very important for them to be a citizen so that they can enhance their
family, they will have stability in job and both of them would be able to switch to other jobs
easily.
One month after his application of citizenship he received a call from a investigation agency

officer who told him that he is handling his case and he is verifying all the details. He provided a
snapshot of all personal, family, financial and educational history of Anuj Mathur and also
informed him about some areas of concern. He indirectly hinted to Anuj that his application
might get rejected if he does not do something about some missing information or come up with
a workable solution. After 2-3 calls in consecutive days he finally offered to provide a clear
verification for a fee of 5000 AUD. Anuj being an educated and law abiding resident realized that
something is fishy and he started asking questions regarding his department and his formal
rank. He also done some background check on the process of verification for citizenship and
realized that no verification officer is allowed to contact with the subject in any way. As soon as
Anuj started asking questions and inquiring about him, he initially tried to threaten and then
stopped calling. On further research Anuj realized that it was just a phishing call from fraudsters
who gain all the information about a applicant either by hacking or gaining data access and then
try to fleece them out of money.If we look at the entire incident it can be said that the problem
arise because data of Anuj was leaked into wrong and this data was the base on which
fraudster created the entire story. They target only those people who are in a vulnerable position
and try to threaten them into giving money and sometimes people who are not fully aware fall
into these traps and become victim of data theft.

RECOMMENDATIONS
In government organization an enterprise wide solution to the problem is required. Filters and
gauntlets can stop this as well and a V2F system can also be added in the Enterprise wide
solution providing computer systems. U2F or universal second factor is also integrated with the
Browser and keys which are generated by U2F are appearing to be much stronger against
spam and phishing which is sometimes generated by the Big Data service providers only to
confuse and misguide the Enterprise and charge them without giving an actual and tangible
service (Liftman, 2004).Training and development of the employees is off course and obvious
part of all strategies of the company in implementing information governance. This training
program should also cover the importance of keeping the communication two way and reaching
out to each employee explaining the need of information governance system and its benefit for
the company. Information governance system and data management plan should be made
mandatory for all the government organizations irrespective of their interaction with people on a
day to day basis. Information governance can be explained as the set of policies and measures
which are employed by a corporate entity or a organization to ensure that information is well
managed and processed at an enterprise level before being used for decision making process.
Information governance does not just mean data management; it includes data protection, risk
management, information security, information recovery, business intelligence and Big Data
(Freeman and Peace, 2004).

CONCLUSION
In conclusion it can be said that IT is an emerging technology and its users are growingly rapidly
all over world. Since it is still an emerging technology, its rules and regulations are in a formative
stage and many users are not fully aware of the ethical, moral and legal implications while using

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IT. In IT services a lot of personal information and data is managed from one source to another
and there is a possibility that someone might misuse that information or leak it unknowingly.

REFERENCES
Schultz, R. A. (2010). Information technology and the ethics of globalization: transnational
issues
and
implications.
Hershey,
PA
:
Information
Science
Reference.
Delone, W.H., & McLean, E.R.(2003), The DeLone and McLean Model of Information Systems
Success: A Ten-Year Update, Journal of Management Information Systems, vol.19, no.4, pp.930
Freeman, L and; Peace, G (2004). Information Ethics: Privacy and Intellectual Property. Hersey,
Pennsylvania:
Information
Science
Publishing.
ISBN
1-59140-491-6.
Kantor, M.; James H. B. (1996), Electronic Data Interchange (EDI) National Institute of
Standards
and
Technology
p.
79-86
Liftman, J.N.(2004), Managing the Information Technology Resource: Leadership in the
Information Age,
Stevens
Institute
of
Technology;
Publisher:
Prentice
Hall;
Westfall, J. (2010), Privacy: Electronic Information and the Individual. Santa Clara University
Markkula Center for Applied Ethics, 2010

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