2.1 quality management system references
Afliations, Certications and ranchises Certications.CONTEC has certied our processes and activities through the norms o ISO!!"#$!!%, NTS A&!", NTS A&!$ and NTS A&!' stimulating us more and more to o(er services )ith high *ualit+ standards.AE-ICAN E/-ESS 0ANATO. National Association o Travel Agencies. AfliatedAN1I. National Association o anuacturers
IATA. International Air Transportation Association
2ENA3CO0 National 2ederation o erchants 4 Afliated
ISO 9001:2008 NTS AV01 NTS AV02 NTS AV04 IQNET
In recent +ears it has 5een seen that this philosoph+ has 5een changing and the recruitment o services o third part+ or planning and coordination or )eddings has increased a lot. Ever+ da+ more and more 5rides are see6ing counseling o proessionals a5out methods o ho) to save time, mone+ and speciall+ a smooth )a+ to achieve it )ithout all that stress. The 7edding /lanner has to 5e a person )ho can 5e a5le to handle personal matters o 5oth amil+ and couple. That8s )h+ the person )ho has to 5e the 97edding planner9 must have the ollo)ing eatures#
• Creatie• !"na#ic• Or$ani%e&• 'etailer • Sense o( )*#or • O+,ectie• 'esponsi+le• Open to ne- i&eas• Tolerant• e a+le to -or/ *n&er press*re
A#on$ t)e #ain (*nctions t)at a e&&in$ lanner can )ae are t)e (ollo-in$:1. ie s*$$estions an& i&eas on innoations an& ne- serices.2. roi&e a&ice an& $*i&ance on )irin$ ot)er serices.3. Coor&inate an& acco#pan" t)e co*ple in #eetin$s -it) s*ppliers.4. e responsi+le (or pa"#ent o( t)e ario*s serices sain$ ti#e an& #one" to t)e co*ple.. 5eep a control o( ti#es o( t)e part" an& cere#on".6. Coor&inate t)e eent7 /eepin$ a sc)e&*le (or all s*ppliers an& coor&inatin$ t)e# *ntil t)elast #o#ent.
:ualit+ management/rocesses :ualit+ anagement /ro;ect include all activities o the perorming organi<ation that determine *ualit+ policies, o5;ectives and responsi5ilities relating to *ualit+ so that the pro;ect )ill satis+ the needs or )hich it )as underta6en.:ualit+ /lanning#1uring this process, the *ualit+ standards that are relevant to the pro;ect are identied and determined ho) to satis+ it./erorm :ualit+ Assurance#1uring this process, *ualit+ norms )hich are important or the pro+ect are identied and it see6 a )a+ to appl+ it./erorm :ualit+ Control# This process consist on chec6 that all the results o the pro+ect have 5een donei there is an underperormance, +ou have to loo6 or it and = it. It>s ver+ important 5e a)are that deliver a good service or the customer is one o the most important things or the pro+ect manager. The manager himsel must 5e loo6ing ater or a good integration o all areas through process and activities esta5lished so it can ulll and surpass e=pectatives set.
2.2 legal and manteinances references
". It is essential or the 97eeding Coordinator9 ta6e his time necessar+ to dene the range o his )edding, delivera5les and customer re*uirements. This )ill help +ou have a good understanding 5et)een the compan+ and the customer and close the gap that normall+ e=ists in this 6ind o pro;ects.
$. It>s re*uired a periodic revie) o the recommended guide to perorm an+ necessar+ changes and adapt it to the realit+ o the compan+. -emem5er that the )orld and people are constantl+ changing, so their e=pectations and needs too. The compan+ must learn to adapt to that 6ind o changes.?. The administration and ris6 management )as not considered )ithin this document. @o)ever, all )eddings are di(erent and each could happen mishap )hich has not 5een considered. As part o learning must have a good organi<ation, it is important to ma6e a plan li6e countermeasure or that 6ind o une=pected events.'. It is important that 5eore our compan+ start to providing services in the mar6et, +ou have to ma6e sure that +ou have clear policies on human resource management and ac*uisitions. In order to ensure our advisors have a solid oundation o ho) to 5e proceed and go on situations the+ can 5e presented related to these areas. Also, in uture studies, the+ could 5e developed urther and esta5lish a more appropriate )a+ to manage them.. It is recommended that ater o the rst )eddings perormed, go through )ith a revie) o the schedule to actuall+ measure the e(ort that is putting to events. This in order to evaluate )hether esta5lished estimates are accurate. I not, )e need to reassess the price list o services and ad;ust it.
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