Programme of Cooperation

between the institutions of Kosovo1 and the

United Nations Development Programme
Kosovo Programme Action Plan 2011 - 2015
The Framework
- Furthering their mutual agreement and cooperation for the realization of the Millennium
Development Goals and United Nations Conventions and Summits;
- Building upon the experience gained and progress made during the implementation of the
previous programme of cooperation;
- Entering into a new period of cooperation from 1 January 2011 to 31 December 2015;
- Declaring that these responsibilities will be fulfilled in a spirit of friendly cooperation;
Have agreed as follows:
Part I. Basis of relationship
1. The United Nations, through its Interim Administration Mission in Kosovo (UNMIK), and its
Agencies and Programmes, including UNDP, is present in Kosovo on the basis of the United Nations
Security Council Resolution 1244 (1999) which provides the mandate for its operation. The UN
Strategic Framework provides in turn the programmatic orientation for the entire UN family in
Kosovo. Whereas the Common Development Plan of the Kosovo Team provides the joint
programmatic framework for the UN agencies and programmes present in Kosovo, the Kosovo
Programme Action Plan 2011-2015 is to be interpreted and implemented in conformity with the
above. The programmes described herein have been agreed jointly by the institutions of Kosovo and
UNDP.
Part II. Situation Analysis
2.1 Overview
2. A decade after the conflict, Kosovo has reached a critical juncture. The next few years could
establish Kosovo firmly on the road to a stable and prosperous future, in which its far-reaching
development aspirations are fulfilled. However, its population still faces an uphill struggle to escape
the corrosive socio-economic impact of decades of neglect, mismanagement and discrimination.
3. After a decade security has been re-established by and large, and NATOs KFOR troops are
therefore able to maintain a relatively light footprint. However reconciliation at a community level
remains a challenge, but there are indications that in many places it has nevertheless taken
recognizable root outpacing higher-level political resolution. Although tensions remain palpable
between Kosovo-Albanians and Kosovo-Serbs in a limited number of areas (particularly in
Mitrovic/Mitrovica region/Northern part), they are mostly local in their impact and do not affect
broader progress.
4. Following implementation of the substantial UN political mandate in Kosovo established by
Security Council Resolution 1244, Kosovo has declared its strong will towards full independence 2 and
1 Kosovo under United Nations Security Council resolution 1244 (1999)

UNMIK is considerably scaling back its activities. Looking ahead, development is now the key to
Kosovos future.
5. Kosovos authorities and enterprising communities, including Kosovans in the diaspora, were able
to kick-start an economic recovery in the years following the 1999 conflict. Growth of GDP peaked at
5.4 percent in 2008, after the immediate post-conflict surge and is rising again, at 4.3 percent,
following the 2009 global economic crisis3. However Kosovos economy is still a problem and poses a
greatest threat to long-term stability. Unemployment stands at 40.7% for men and 56.4% for women.
Human Development Index increased marginally from 0.678 in 2007 to 0.700 in 2010; however it is
still the lowest in region and Europe. While Kosovos economy faces many fundamental challenges,
the energy and potential of Kosovos young work-ready population are significant economic assets.
2.2 Primary Development Challenges
6. In the immediate aftermath of the 1999 conflict, the international community embarked on a
series of humanitarian and development measures for improving democratic governance in Kosovo,
supporting the emergence of a market economy, improving living conditions through extensive public
sector modernization, including significant capital investment in infrastructure. Also substantial
efforts have been directed toward re-establishment of rule of law and a fair justice system as well as
working towards reconciliation by minimizing ethnic divides and working on return and re-integration
of returnees and Internally Displaced Persons.
7. Progress towards these goals has been uneven. Today, the Kosovo human development landscape
is still dominated by poverty, lack of opportunities and disparity with a wealth of potential sidelined
and untapped. As per data available the key factors affecting Kosovan lives and livelihoods are the
following:
8. Poverty and living standards: Recent studies suggest that at least 45 percent of the population is
poor and close to one in five are unable to meet their critical survival needs, with extreme poverty
disproportionately high among children, ethnic minorities and female-headed households4. The
average Kosovan earns just 2,032 USD per year, the lowest per capita income in Europe 5. Women
earn even less two thirds less than their male counterparts6. Subsistence living is the norm in rural
areas outside of capital Pristina. In peri-urban areas, a disproportionate number of households
struggle to meet basic survival needs without access to either jobs or arable land. Import tax and cash
transfers from abroad account for well over half of Kosovos income per capita. In 2010, the Ministry
of Finance and Economy estimated that 720 million EUR of Kosovos total income of 1,570 million
EUR came from cash remittances. In 2009, one in every five households depended on remittances for
over a quarter of their income, with the total received in remittances constituting 11 percent of the
GDP7. These income sources have kept many families out of poverty. However, they may prove
unsustainable and mask real, acute vulnerability8.
2 Kosovo autonomously declared independence from Serbia on 17 February 2008
3 Kosovo Human Development Report, United Nations Development Programme 2010
4 Kosovo Household Budget Survey World Bank 2008, and Kosovo Human Development Report, UNDP 2010
5 Kosovo Household Budget Survey, World Bank 2008
6 Kosovo Labour Market Study, World Bank 2003
7 Kosovo Remittance Study, UNDP 2010
8 Towards a Kosovo Development Plan; Bradley & Kraus 2004

9. Lack of decent work is perceived by all Kosovans to be the main threat to their wellbeing. Close to
half the labour force (48 percent) is unemployed, rising to 73 percent among young people and 81
percent among young women the lowest employment rate for youth in Europe in an area with
Europes highest fertility rate9. Efforts to stimulate the economy and create a sustainable
employment cycle are blocked by lingering macro-economic barriers.
10. Access to public services continues to be a problem, a reported 36 percent of households lack
reliable access to at least one essential municipal service such as water, sanitation or electricity 10.
Approximately 30 percent of people in rural areas live without tap water or sanitation services,
compared to 7 percent in towns11. Health systems have struggled to modernize after the devastating
outflow of qualified staff during the Milosevic era. Basic pharmaceuticals are missing from the great
majority of health centres. Child stunting (an indicator of chronic lack of nutrients) is high for the
region at 16 percent (7 percent for Serbia and 13 percent for Macedonia)12.
11. Socio-Political Exclusion: The Kosovo HDR 2010 analysis revealed that social exclusion is the
major issue to be tackled for a successful transformation of Kosovo from a post-conflict society into a
democracy with viable institutions, rule of law, and a competitive market economy. Recent history
culminating in conflict has undermined social inclusion in two ways: by perpetuating minority
ostracization through the dominance of majority groups and by fostering self-exclusion within groups
unwilling to integrate. In this regard UNDP will support the Kosovo institutions for environment
friendly inclusive growth with inclusion of all communities.
12. Socio-political exclusion is widespread, eroding quality of life along ethnic, age and gender
divides. The situation is particularly problematic for RAE communities. Only a tiny fraction of RAE
enjoys decent work, services and the opportunity for political participation. Many lack legal status of
any kind in Kosovo, constraining their ability to enjoy civil, political, social and cultural rights 13.
Across Kosovo, RAE communities live in the worst housing, receive least healthcare, gain little access
to education and face hostility and even aggression from other groups. It is estimated that 50 percent
of RAE people are categorized as poor; many lack civil status and up to 70 percent do not attend
school over the age of 12.
13. Socio-political exclusion is also a problem affecting gender, youth and disability. Women,
particularly the young ones, are frequently shut out of jobs, land ownership and political life. A quota
system in the Kosovo Assembly assures 30 percent of seats to women, but their participation in
decision-making is minimal. Of the fraction of women participating in the Kosovo labour force, only
45 percent have jobs compared to 61 percent of the much larger pool of men 14. Only 6-10 percent of
business owners are women, and an estimated 92 percent of collateral assets needed to start
businesses are registered to male relatives in stark contrast to gender equity rights enshrined by

9 Kosovo Youth in Jeopardy, World Bank 2008, in the 15-25 year age group.
10 Kosovo Mosaic, Public Service and Local Authorities in Focus, United Nations Development Programme, 2009
11 Kosovo Human Development Report, UNDP 2010
12 Nutritional Survey of Pregnant Women and School Children in Kosovo, UNICEF 2010 and State of the Worlds Children 2010, UNICEF
13 Concluding remarks on Kosovo of the UN Committee on Economic, Social and Cultural Rights (CESCR) 2008
14 Kosovo Human Development Report, UNDP 2009, and Entrepreneurs in Kosovo, Office for Gender Affairs, 2006

Kosovo law. Thus, approximately 3 percent of business foundation bank loans go to women15. One
third (28 percent) of women from non-Serb minority groups do not finish primary school and one
quarter of RAE women are illiterate16.
14. An estimated 36,000 young people join the workforce each year, competing for less than
15,000 new jobs. Their disaffection can be clearly seen in their voting patterns: only 30 percent of 1824 year olds voted in the 2007 elections17. Kosovans with special needs are among the least
fortunate in Europe; there are practically no systems in place to provide them a decent standard of
living, to ensure their education or provide them with the special care that they may need either at
home or in institutions. A study of children with physical disabilities found only 24 percent were
attending school18 at the time of interview.
15. Environmental degradation: Quality of life is undermined even further by growing and
unchecked environmental degradation a consequence of accumulated industrial pollutants, a weak
waste management system using out-dated technologies, widespread use of fertile land for
construction and neglect and abuse of natural resources19.
16. Mitrovic/Mitrovica is a particularly grave concern, where a mountain of unclaimed lead
tailings fills the lungs of every man, woman and child in the city with toxic dust each day. A survey of
children under three years old in the Mitrovic/Mitrovica and Zvecan municipalities indicated that at
least a quarter had elevated levels of lead in their bloodstream (rising to 100 percent of RAE children
surveyed)20. Anachronistic farming techniques and rapid deforestation for construction purposes are
causing extensive damage to arable land and Kosovos vulnerable forest areas. Industrial pollution in
cities is very high: at least 98 percent of electricity is produced by lignite coal, throwing 25 tons of ash
into the air every hour 74 times higher than allowed under European environmental standards21.
17. Environmental degradation is more alarming when we take into consideration that there is no
waste water treatment facility for waste waters. More than a third of solid waste is disposed outside
of waste landfills. Waste management programmes for industrial waste are inadequate.
Unfortunately, environmental knowledge and awareness is extremely low, and, as a result, lifestyle
choices by Kosovans themselves greatly contribute to a health-eroding environment with widespread
smoking.
18. Justice: The administration, modernization and ethics of justice in Kosovo remain weak,
undermining public confidence in Rule of Law22. A concerted effort led by EULEX to build an
independent and effective judiciary, develop the capacity of Kosovos legal professionals and apply
15 Financial data on women in Kosovo taken from the Kosovo Human Development Report UNDP 2010, the Statistical Office of Kosovo, 2008 and
Procredit Bank Survey, 2008
16 Statistical Office of Kosovo, 2007
17 Kosovo Mosaic, Public Service and Local Authorities in Focus, United Nations Development Programme, 2009
18 Justice Denied: The State of Education of Children With Special Needs in Post-Conflict Kosovo, UNICEF 2008
19 State of the Environment Kosovo 2004 and Kosovo Environmental Action Plan 2006-2010, Ministry of Environment and Spatial Planning
20 Concerning the lead contamination affecting the Roma community living in the camps located in the northern part of Mitrovic/Mitrovica,
Ombudsperson Institution of Kosovo. (Pristina: Ex Officio No. 304/2008, April 2009)
21 Kosovo Human Development Report, UNDP 2010
22 Kosovo Early Warning Report, UNDP 2010

internationally recognized standards has reaped some rewards. However, it has fallen short of public
expectation, with heavy mentoring expected for some time to come.
19. The EC Progress report 2011 finds that overall, Kosovo has made progress in this area. The
successful completion of the reappointment process has increased self-confidence among the local
judiciary. The judicial system is still weak. Interference in the workings of justice persists, endangering
its independence and impartiality. Improvements are needed in the efficiency of court proceedings
and enforcement of decisions. Also, EULEX Programme identified a number of areas of
underperformance, such as inadequate judicial and prosecutor capacity, poor professionalism among
lawyers, a weak Ombudsperson institution, low accountability and a failure to systematize the
protection of human rights particularly for women and other vulnerable groups. Kosovos Judicial
Council did not, until recently, have a managing board, and is overwhelmed with the added
responsibility of managing prosecutors as well as judges. Thus, the EU has reported little progress to
clear the backlog of court cases23 or introduce critical measures such as witness protection schemes.
Justice for displaced communities remains a thorny issue; the legal and property rights of Kosovos
estimated 20,000 IDPs, and the growing (if still low) number of returns, still require clarity leaving
many communities in suspended animation, dependent on international support and uncertain
where their future lies. Forced returns of ethnic minorities, particularly of RAE displaced, also
threatens Kosovos social cohesion.
2.3 Millennium Development Goals and Kosovo
20. Kosovo representatives were not sitting at the Millennium Summit and thus have not signed its
declaration. The Goals that stand out from this declaration are nonetheless relevant to the
situation in Kosovo and represent a set of national political commitments to help focus many of
countrys own long-term development priorities. On 17 October 2008, the Assembly of Kosovo has
(through a resolution) endorsed the Millennium Declaration which affirms institutional commitment
to meeting Millennium Development Goals by 2015, and calls on governing institutions, civil society,
and business community to contribute towards mainstreaming these goals into Kosovos
development agenda. The endorsement of Resolution followed after a series of meetings within the
umbrella of the platform of cooperation on Millennium Development Goals which is consisted of
Assembly of Kosovo, civil society, business community and UN Agencies operating in Kosovo.
21. At present analysis of situation regarding the MDGs has provided a bleak picture. Out of eight
goals only the second MDG achieving universal primary education is on track and will be achieved
by 2015. On the other hand the last MDG report notes that substantial work needs to be done on
MDG3 Promoting gender equality and empowering women, and MDG6 Combating HIV/AIDS and
Tuberculosis in order to achieve the targets set for 2015. The other MDGs are off the track and a
change in the approach is required in order to achieve the targets. In this regard UNDP has supported
and will continue to support the institutions at the national level and also simultaneously advance the
MDG agenda at municipal level.

Part III. Past Assistance and Lessons Learned

23 EU Kosovo Progress Report 2009-2010

22. In 2010 UNDP Kosovo conducted a Programme Outcome Evaluation24 for the years 2005-2010.
According to the report, UNDP activities in Kosovo resulted in numerous positive changes at
individual, organizational, regional and central levels. These changes were documented as outputs of
UNDP projects in Kosovo as well as transformational changes such as up scaling of the Active Labour
Measures Programmes (ALMP) by other development partners as well as incorporation of ALMP into
the Kosovo Government Strategy for Employment. Similarly, UNDP activities in the realm of the
MDGs have lead to the adaptation of Millennium Declaration by Kosovo Assembly reiterating its
support for the work on MDGs. Furthermore long-term effects of UNDP interventions could be found
in, but are not limited to, the following areas: development of new legislation; establishment of new
institutions, units and organizations; capacity development at an institutional level; capacity
development at an individual level; support (including with housing) to families that returned to their
place of origin in Kosovo; assistance to the young job seekers; support for the resettlement and
transition to civilian life of ex-members of Kosovo Protection Corps (KPC) has contributed to
maintaining overall security and stability.
23. However the report also notes that the results achieved cannot be considered products of a
well-orchestrated programme, geared towards development results. In this regard, collaboration
between UNDP projects was assessed as not overly intense, while there is a great potential for
collaboration as all the thematic areas are cross-cutting. Therefore it was recommended that all
programme clusters be reviewed in terms of synergies for project development and implementation.
To enhance effectiveness, during 2011 the review of core business processes will be completed with a
comprehensive manual on project management and quality assurance system. The evaluation
reported some issues in the articulation of expected results, therefore in order to overcome problems
with the measurement of progress in programme work the expected results (outcomes) have been
reformulated and harmonized. The local stakeholders will be involved in the preparation of initiatives
and selection of beneficiaries from the very beginning in order to ensure ownership of results.
24. In order to assess the implementation and effectiveness of interventions, monitoring systems
will be incorporated into the programme at the design stage and will be maintained properly in the
course of programme implementation. The need for increased coordination among agencies in UN
programming processes, beginning with a common and clear framework on programme activities and
streamlined processes for partners, both in communication and grant management, has been taken
into consideration during the formulation of the UN Common Development Plan (CDP) for 2011-2015
and will be applied during the implementation of the CDP.
25. In past years there have been positive developments in the capacities of national institutions.
UNDP has contributed greatly to developing the capacity of its partners in Kosovo. As a result, an
increasing number of UNDP partners in Kosovo are reaching the stage when they can implement
projects directly, and in the next few years the question of the implementation modalities will
become an explicit one. Thus, UNDP will conduct thorough needs assessments when initiating new
project activities for capacity development, in order to better shape the support. UNDP will also
consider a transition strategy from direct implementation (DIM) to national implementation (NIM),
and delegation of responsibility for project implementation to its national partners. UNDP will
explicitly state this intent and clearly communicate the requirements that partners must meet in
order to shift to a NIM modality. Setting clear management and financial arrangements at the
24 UNDP Kosovo Programme Outcome Evaluation 2005-2010, UNDP 2010

beginning of projects is essential for accountability and management of expectations, as well as

effective consultation, negotiation and buy in from local counterparts for successful project delivery.
The coordination of stakeholders involved in UNDP projects is complex and time-consuming,
reflecting the reality of very little coordination between different government institutions in Kosovo.
This should be taken into consideration for project designs in terms of realistic planning.

Part IV. Proposed Programme

26. The Kosovo Programme Action Plan will be implemented from 2011 to 2015. The programme
will contribute to Kosovos strategic priorities embodied in the EU-Kosovo Partnership Action Plan
(EPAP), which reveals Kosovos aspirations to EU membership, the Kosovo Economic Vision Plan
2011-2014 and the Medium Term Expenditure Framework. The UNDP KPAP will directly contribute to
the achievement of the Millenium Development Goals for Kosovo. UNDP-supported interventions are
aligned with the on-going initiatives of the United Nations Childrens Fund (UNICEF) and the United
Nations Population Fund (UNFPA).
27. This Programme Action Plan provides the operational details for the UNDP cooperation with
Kosovo institutions for the period 2011-2015. The KPAP is based on the UN Kosovo Teams Common
Development Plan for 2011-2015, approved in March 2011 and supports the UN Strategic Framework
developed by UNMIK and UN agencies in Kosovo. Using this broad agreement about collective
priorities of UN assistance in Kosovo, UNDP conducted consultations with central and local
authorities, the United Nations system, and other partners in the civil society and the private sector
about UNDPs comparative advantages and its strategic contributions to Kosovos development.
These consultations led to the development of the UNDP 2011-2015 Programme Action Plan.
28. The UNDP KPAP for 2011-2015 aims to assist Kosovo with its development agenda, focusing on
social inclusion and human development for all. UNDP will contribute to Kosovos priorities and
development of capacities of various partners through three programme components:
Inclusive growth and development
Democratic governance, and
Environmental sustainability.
Efforts will continue to reinforce mainstreaming gender equality across the programme and greater
attention will be devoted to embedding a more coherent strategy for civil society engagement and
research-based programming across all development interventions.
29. UNDP offers comparative advantages in these areas, drawing on its global knowledge base,
best practices, lessons learnt, and past cooperation. The total financial envelope for the 2011-2015
programme constitutes USD52,232,000, out of which USD50,012,000 represent programme funds to
be mobilised from other sources. The intended programme outcomes and outputs are detailed in the
results and resources framework (at Annex 1).
4.1 Programme Component 1: Inclusive Growth and Development
30. While economic growth is critically important for Kosovo, it is the pattern of growth that will
determine its sustainability. An inclusive growth means growth that does not leave behind

vulnerable25 groups, but creates opportunities for them to have access to education, health, social
services and jobs, that provide for a secure and decent life, and leads towards stable families and
stable communities. The share of population that is marginalized in the exercise of their rights is very
large in Kosovo, as the 2011 Human Development Report on Social Exclusion shows, and UNDP sees
as its priority to contribute to the creation of better opportunities for these people in Kosovo. Thus,
UNDP will also contribute in taking to the local level the implementation of the Millenium
development goals, developing capacities needed for translating policy into delivery of quality public
services, including at municipality, community and family levels for vulnerable groups.
31. Fostering an enabling environment for generation of inclusive economic growth and
employment remains a priority. UNDP has pioneered an active labour market programme (ALMP) in
Kosovo and this has lead to the adoption of an employment strategy by the government based on
ALMP. In order to enable stakeholders to exchange information and cooperate on the labour market,
UNDP supports the establishment of a Labour Market Information System, and engages with each of
the stakeholders (MLSW, municipal employment offices, and vocational education training
institutions, companies) in order to bridge the gap between the unemployed and the potential jobs
or businesses. This programme is addressed to young women and men entering the labour market
after school or university, to increasing numbers of readmitted persons returning to Kosovo, to
minority communities, and people with disabilities. The reintegration of IDPs and returnees remains a
priority for the social inclusion agenda. UNDP will work to develop the capacities of local and central
institutions for provision of services to returnees (voluntary and forced), IDPs, Roma, Ashkali and
Egiptians and other vulnerable groups (with special focus on women) in support of their sustainable
integration in the community.
32. The human development reports, surveys of municipalities, the Public Pulse and other studies
that UNDP conducts for many years in Kosovo show that some communities experience complex
challenges, are lagging behind in economic and social terms and require multilateral support.
33. UNDP will support in Kosovo initiatives advancing an economic growth that benefits the poor
(eg. Growing Inclusive Markets and Aid for Trade), paying special attention to entrepreneurship for
women and green jobs. The findings of the Kosovo Remittance Study will serve as a starting point for
discussing and testing models fostering the use of remittances as an instrument of investment. UNDP
will also support the Ministry of Trade and Industry through analytical work and capacity building.
34. UNDP will continue to promote stability through support for integrated, inclusive community
development by strengthening the capacities of relevant institutions to deliver public and social
services in an inclusive and gender-sensitive manner. An expansion of area-based development
initiatives will support local institutions, private sector, and civil society in northern Kosovo to
facilitate economic development, community stabilisation, and womens empowerment. Activities
will be extended to new Northern Kosovo Municipalities contributing to the overall local
development in the area, availability and quality of employment opportunities and services including
socially excluded and vulnerable groups. UNDP will seek to reduce urban-rural income disparities
through targeting isolated and disadvantaged rural areas. In addition, initiatives that encourage
25 Definition of vulnerable groups in this case includes but is not limited to returnees, IDPs, minority groups, youth, women, and people

with disabilities.

regional cooperation and integration will be supported, and efforts made to capture and share
knowledge between neighbouring countries.
4.2 Programme component 2: Democratic Governance
35. Kosovos strategic documents and the dialogue with the EU around Kosovos EU integration
objectives point to the centrality of effective and equitable democratic governance in Kosovo.
Improved efficiency of the central and local institutions and the battle against corruption are put
forth as strategic priorities.
36. Complex public administration reforms have been implemented in the last seven years, and
continuing improvements are made to improve the functioning of governing institutions at all levels,
but the policy implementation and delivery of public services still has many weaknesses and the
maturity of the legislature, of the judiciary and of democratic institutions requires further
development. Significant disparities between the objectives of local authorities and their capacity to
deliver, as well as the underdevelopment of civil society organizations to hold governments
accountable and exercise effective representation and participation in policy processes need to be
addressed in order to achieve inclusiveness and equitable access.
37. In the area of democratic governance UNDP will focus on strengthening capacities of central
and local governments for gender responsive, quality policy processes. Civil society participation,
womens empowerment and greater transparency and accountability will receive important
emphasis across these areas. Capacities of public administration in Kosovo will be developed through
on-the-job mentoring and coaching for high ranking civil servants, and other support will be mobilised
as necessary to support the implementation of the public administration strategy. Jointly with other
UN agencies, UNDP will support the Kosovo Assembly, executive institutions and civil society
organizations to improve the legislative, budgeting and implementation processes, strengthen the
legislatives monitoring and oversight mechanisms and achieve better internal and external
accountability.
38. UNDP will continue to support the decentralization processes, building on the assessment led
by the Ministry of Local Government Administration of the results of the local government reform
undertaken during 2005-2010. Further support will include capacity development of new
municipalities and local officials and improvement of secondary legislation in order to make locallevel development more inclusive and other interventions to strengthen inter-municipal cooperation.
39. Rule of law, a strong judiciary and access to justice for all are cornerstone of democratic
governance. Kosovo has made good progress in establishing a legal aid system and strengthening its
judiciary, but the backlogs of cases is still very high, peoples access to justice is constrained and the
safety and security mechanisms at local level are fragile.
40. UNDP will continue to work on judicial education (supporting the Initial Legal Education
Programme, the Internship Programme, training for Bar Exam candidates), will provide expertise for
legislative work and will assist the Supreme Court of Kosovo in harmonization of judicial practice.
Support will also be provided for the roll out of the mediation and probation services. With OHCHR,
UNDP will plan activities focused on transitional justice. Implementation of the anti-discrimination
law and support to the Ombudsperson Institution will be among the priorities as well as legal

empowerment activities at the community level, especially with paralegal workers to provide legal
support to the most vulnerable, including women victims of violence.
41. In security interventions a community safety approach from a human security perspective at
local level with focus on people-centred security and a gender-sensitive focus will be applied.
Specifically, UNDP will scale up community safety addressing two geographical hot spots for crime in
Kosovo with main focus on armed violence and cross border crime. In addition, the programme will
support implementation of the newly adopted domestic violence law through WSSI project.
4.3 Programme Component 3: Environmental Sustainability
42. Environmental degradation is a significant development challenge, as Kosovo institutions have
insufficient capacities to deal with environmental problems. In this regard the environment part of
the programme will focus on developing capacities to address the impact of environmental
degradation and climate change (in a gender-sensitive manner) at both central and local level. UNDP
sees as a priority to help Kosovo authorities at central and local levels to improve the management
and conservation of natural resources, with gender considerations applied at every stage. Thus,
UNDP will support the establishment of the first national park in the Sharr mountains, and will work
with the central and local level officials to help them prepare management plans, and gain capacity
for the management of the park, including monitoring and management of valuable species,
expansion of tourism activities, including possible trans-boundary initiatives, and development of
income-generating activities protective of the environment for villagers living in the protected area.
The management of the national park is encompassed in a more comprehensive programme of
support to the municipality of Dragash based on sustainable development principles. On the example
of the first national park, UNDP will explore possibilities to disseminate further models of integrated
management of natural resources.
43. The legal and regulatory framework for mitigation and adaptation to the impact of climate
change is an important part of Kosovos agenda towards European integration; as a first step, UNDP
provides support for the roll out of the greenhouse gas (GHG) inventory management system, that
will provide the baseline for the policy and for the preparation of specific actions and projects for
mitigation and adaptation to climate change.
44. The contamination of the environment and the risks to health posed by the industrial waste of
the Trepca Complex in the north of Kosovo is a major problem that requires concerted and fast
response. Following remediation activities in the previous years, UNDP supports the organization of a
conference that convenes ministries, the local authorities, administration of Trepca complex, UN
agencies and civil society organizations, in order to examine models of management of industrial
waste in other countries and agree a list of short-term and medium term actions to stop the damage
to the environment and to the health of people living in the area.
45. UNDP will also support the institutions involved in disaster management and disaster risk
reduction (DRR) establish a Kosovo DRR platform, develop mechanisms for coordination and systems
and tools for risk analysis and disaster preparedness.

4.4 Partnership Strategy

46. The successful implementation of the programme resides on a strong partnership strategy with
Kosovo institutions, civil society and private sector partners, UN agencies and other international
organizations.
47. UNDPs work to develop and strengthen the capacity of many Kosovan institutions over the last
ten years led to strong partnerships that can serve well the development objectives set in this
programme. In the implementation of development interventions in the coming years, UNDP will
work closely with the Ministry of European Integration, the Ministry of Internal Affairs, the Ministry
of Local Government Administration, the Ministry of Public Administration, the Ministry of Justice,
the Ministry of Communities and Returns, the Ministry of Labor and Social Welfare, the Kosovo
Judicial Council, the Agency of Statistics, and other agencies and ministries.
48. Sustaining and enhancing relations with bilateral donors is a top priority, including Norway,
Swiss, Netherlands, Denmark, Sweden, Japan, Belgium, Luxemburg, UK, Finland, as well as the Czech
Republic and Turkey. Developing partnerships and collaboration with EULEX, ICO and OSCE in the
area of justice and security, with the World Bank and the IMF in the area of economic and
employment policy and strategy implementation, and strengthening the dialogue and partnership
with ECLO is key for a more strategic and coordinated approach to programming development
assistance. The UN Development Coordinator participates in donor coordination meetings convened
by ECLO, representing all UN agencies. In 2010 the UN facilitated participation of Kosovo in the OECD
survey on aid effectiveness. The Aid Management Platform established with ECLO support is still not
functioning well. The Ministry of European Integration approved in June 2011 a regulation
establishing sector coordination groups. UNDP will actively participate in the sector-based donor
coordination and where necessary will support it. UNDP will play an active role in coordination
mechanisms related to the UN Common Development Plan and the UN Strategic Framework.
4.5 Potential Risks and Challenges
49. The operational environment in Kosovo is still characterized by poor infrastructure, weak public
administration at local levels, unpredictability and politicization. Tainted elections in 2010 as well as
allegations against key figures of the political elite do not bode well for incoming period. Donor
fatigue noted in 2010 may increase in light of these recent developments as well as overall global
economic crises.
50. In terms of political developments, it is expected that tensions in northern municipalities of
Mitrovice/Mitrovica, Zveqan/Zvecan, Zubin Potok and Leposaviq/Leposavic will continue with risks to
escalate. Programming in these municipalities will take into consideration existing security risks.
51. UN cooperation and joint programming will require more synergies among agencies at different
working levels to ensure an integrated strategic outcome delivery. While the UNDC and the UNKT are
committed to exploring opportunities for joint programming, the approach must be pragmatic in the
sense that resource mobilization is likely to pose challenges. The aim is to avoid getting tied up in
drawn out processes and focus on what is feasible, especially coherence in joint planning and
effective coordination.

Part V. Management of the Programme and Responsibilities of Programme Partners

52. The programme will be directly executed by UNDP in close cooperation and coordination with
Kosovo authorities, civil society and private sector partners.
53. In programme design and implementation, UNDP works closely with key partners. The
programme builds on the United Nations reform principles, especially simplification and
harmonization, by operating in line with the harmonized common programming instruments such as
the CDP results matrix, monitoring and evaluation, and programme resources frameworks in the
KPAP and the AWPs. To the extent possible UNDP and partners will use the minimum documents
necessary, namely the KPAP and signed AWPs to implement programmatic initiatives. However, as
necessary and appropriate, project documents would be prepared using, inter alia, the relevant text
from the KPAP and AWPs. UNDP will sign the project documents with partners in accordance with
corporate practices and local requirements. In line with the UNDG Joint Programming Guidance Note,
the scope of inter-agency cooperation is strengthened to cultivate new programme and geographical
convergence. UNDP will ensure coherence between the KPAP/AWP and UNCDP results matrix,
including M&E and reporting. Through annual reviews and periodic progress reporting,
responsibilities between UNDP, the Government and implementing partners will be emphasized.
54. Resource mobilization efforts will be intensified to support the implementation and ensure
sustainability of the programme. Mobilization of other resources in the form of cost-sharing, trust
funds, or contributions from government institutions will be undertaken to secure funding for the
programme.
Programme Financial Management
55. The ERP platform (Atlas) used by UNDP contributes to timely, efficient delivery of activities
and effective financial monitoring to manage projects and the UNDP programme. UNDP will ensure
access to and transparency of the information related to the financing of the programme and its
implementation in accordance with UNDP rules and procedures.
56. All cash transfers to an Implementing Partner are based on the Annual Work Plans agreed
between the Implementing Partner and UNDP and should be spent for the purpose of activities as
agreed in the AWPs only. Cash transfers for activities detailed in AWPs can be made by UNDP using
the following modalities:
Cash transferred directly to the Implementing Partner (a) prior to the start of activities (direct cash
transfer), or (b) after activities have been completed (reimbursement). Direct cash transfers shall
be requested and released for programme implementation periods not exceeding three months.
Reimbursements of previously authorized expenditures shall be requested and released quarterly
or after the completion of activities. The UNDP shall not be obligated to reimburse expenditure
made by the Implementing Partner over and above the authorized amounts.
Direct payment to vendors or third parties for obligations incurred by the Implementing Partners
on the basis of requests signed by the designated official of the Implementing Partner. UNDP shall
not have any direct liability under the contractual arrangements concluded between the
Implementing Partner and a third party vendor.

 Direct payments to vendors or third parties for obligations incurred by UN agencies in support of
activities agreed with Implementing Partners.
57. Following the completion of any activity, any balance of funds shall be reprogrammed by
mutual agreement between the Implementing Partner and UNDP, or refunded.
58. Cash transfer modalities, the size of disbursements, and the scope and frequency of assurance
activities may depend on the findings of a review of the public financial management capacity in the
case of a public institution as Implementing Partner, and of an assessment of the financial
management capacity of the non-UN Implementing Partner. A qualified consultant, such as a public
accounting firm, selected by UNDP, may conduct such an assessment, in which the Implementing
Partner shall participate. Cash transfer modalities, the size of disbursements, and the scope and
frequency of assurance activities may be revised in the course of programme implementation based
on the findings of programme monitoring, expenditure monitoring and reporting, and audits.
59. Where more than one UN agency provides cash to the same Implementing Partner, programme
monitoring, financial monitoring and auditing will be undertaken jointly or coordinated with those UN
agencies.
60. Cash received by public and NGO implementing partners shall be used in accordance with
established Kosovo regulations, policies and procedures consistent with international standards, in
particular ensuring that cash is expended for activities as agreed in the AWPs, and ensuring that
reports on the full utilization of all received cash are submitted to UNDP within six months after
receipt of the funds. Where any of the Kosovo regulations, policies and procedures is not consistent
with international standards, the UN agency regulations, policies and procedures will apply.
61. In the case of international NGO and IGO Implementing Partners cash received shall be used in
accordance with international standards in particular ensuring that cash is expended for activities as
agreed in the AWPs, and ensuring that reports on the full utilization of all received cash are submitted
to UNDP within six months after receipt of the funds.

Part VI. Monitoring and Evaluation

62. Monitoring and evaluation of the KPAP will be undertaken in line with the results matrix and
the monitoring and evaluation plan of the UN Common Development Plan (UNCDP). The aim of
monitoring and evaluation is to determine progress in reaching targets and in achieving quality
results of projects and programme. UNDP and programme partners will be responsible for setting up
the necessary M&E mechanisms, tools and conducting reviews, in order to ensure continuous
monitoring and evaluation of the KPAP, with the view to ensuring efficient utilization of programme
resources as well as accountability, transparency and integrity. The implementing partners will
provide periodic reports on the progress, achievements and results of their projects, outlining the
challenges faced in project implementation as well as resource utilization as articulated in the AWP.
The reporting will be in accordance with the procedures and harmonized with UN agencies to the
extent possible.
63. The programme partners and UNDP will conduct jointly annual planning and review discussions
for all programme components, usually in the last quarter of each year. The exercise will revisit the

annual and KPAP results and resources framework and prepare for the following years AWP. Other
UN agencies and representatives of multilateral and bilateral donors as well as civil society
organizations may be invited to participate in these meetings as appropriate. A mid-term review will
be held jointly with Kosovo institutions in 2013. An end-of-programme cycle evaluation will be held in
2015.
64. The commitment of Kosovo authorities to organize periodic programme review, planning and
joint strategy meetings and where appropriate, coordination of sectoral and thematic development
partners groups to facilitate the participation of donors, civil society, private sector and UN agencies
is very important for the success of the programme. Kosovo institutions-partners in the programme
should make available to UNDP in a timely manner any information about policy and legislative
changes occurring during the implementation of the KPAP that might have an impact on the
partnership with UNDP.
65. Implementing partners agree to cooperate with UNDP for monitoring all activities supported by
cash transfers and will facilitate access to relevant financial records and personnel responsible for the
administration of cash provided by the UNDP. To that effect, Implementing partners agree to the
following:
Periodic on-site reviews and spot checks of their financial records by UNDP or its representatives,
Programmatic monitoring of activities following UNDPs standards and guidance for site visits and
field monitoring,
Special or scheduled audits: UNDP, in collaboration with other UN agencies (where so desired) will
establish an annual audit plan, giving priority to audits of Implementing Partners with large
amounts of cash assistance provided by UNDP, and those whose financial management capacity
needs strengthening. Assessments and audits of non-governmental Implementing Partners will be
conducted in accordance with the policies and procedures of UNDP. The audits will be
commissioned by UNDP and undertaken by private audit services.
66. To facilitate assurance activities, Implementing partners and UNDP may agree to use a
programme monitoring and financial control tool allowing data sharing and analysis.

Part VII. Commitments of UNDP

67. UNDP will ensure coherence between the KPAP/AWP, UN CDP results matrix and MDGs,
including M&E reporting. Through annual reviews and periodic progress reporting, responsibilities
between UNDP and programme partners will be emphasized.
68. In case of direct cash transfer or reimbursement, UNDP shall notify the Implementing Partner of
the amount approved by UNDP and shall disburse funds to the Implementing Partner within 30 days
of the approval of the request.
69. In case of direct payment to vendors or third parties for obligations incurred by the
implementing partners on the basis of requests signed by the designated official of the implementing
partner; or to vendors or third parties for obligations incurred by UNDP in support of activities agreed
with implementing partners, UNDP shall proceed with the payment within 30 days of the approval of
the invoice.

70. UNDP shall not have any direct liability under the contractual arrangements concluded between
the implementing partner and a third party vendor.
71. Where more than one UN agency provides cash to the same implementing partner, programme
monitoring, financial monitoring and auditing will be undertaken jointly or coordinated with those UN
agencies.

Part VIII. Commitments of the Institutions of Kosovo

72. The Kosovo institutions will provide all personnel, premises, supplies, technical assistance and
funds, recurring and non-recurring support, necessary for the programme, except as provided by UNDP
and/or other United Nations agencies, international organizations or bilateral agencies, or nongovernmental organizations.
73. The Kosovo institutions will support UNDPs efforts to raise funds required to meet the financial
needs of the programme and will cooperate with UNDP by: encouraging potential donor governments
to make available to UNDP the funds needed to implement the unfunded components of the
programme; endorsing UNDPs efforts to raise funds for the programme from the private sector both
internationally and in Kosovo; and by permitting contributions to support this programme which will be
tax exempt.
74. The Kosovo institutions will be responsible for the clearance, receipt, warehousing, distribution
and accounting of supplies and equipment made available by UNDP. No taxes, fees, tolls or duties shall
be levied on supplies, equipment or services furnished by UNDP under this Kosovo Programme Action
Plan. UNDP shall also be exempt from Value Added Tax (VAT) in respect of local procurement of
supplies or services procured in support of UNDP-assisted programmes.
75. A standard Fund Authorization and Certificate of Expenditures (FACE) report, reflecting the
activity lines of the Annual Work Plan (AWP), will be used by Implementing Partners to request the
release of funds, or to secure the agreement that UNDP will reimburse or directly pay for planned
expenditure. The implementing partners will use the FACE to report on the utilization of cash
received. The Implementing Partner shall identify the designated official(s) authorized to provide the
account details, request and certify the use of cash. The FACE will be certified by the designated
official(s) of the implementing partner.
76. Cash transferred to Implementing Partners should be spent for the purpose of activities as
agreed in the AWPs only.
77. Cash received by the institutions of Kosovo and national NGO implementing partners shall be
used in accordance with established national regulations, policies and procedures consistent with
international standards, in particular ensuring that cash is expended for activities as agreed in the
AWPs, and ensuring that reports on the full utilization of all received cash are submitted to UNDP
within six months after receipt of the funds. Where any of the national regulations, policies and
procedures is not consistent with international standards, the UN agency regulations, policies and
procedures will apply.

78. In the case of international NGO and IGO Implementing Partners cash received shall be used in
accordance with international standards in particular ensuring that cash is expended for activities as
agreed in the AWPs, and ensuring that reports on the full utilization of all received cash are submitted
to UNDP within six months after receipt of the funds.
79. To facilitate scheduled and special audits, each Implementing Partner receiving cash from
UNDP will provide UNDP or its representative with timely access to:
all financial records which establish the transactional record of the cash transfers provided by
UNDP;
All relevant documentation and personnel associated with the functioning of the Implementing
Partners internal control structure through which the cash transfers have passed.
80. The findings of each audit will be reported to the Implementing Partner and UNDP. Each
Implementing Partner will furthermore:
Receive and review the audit report issued by the auditors.
Provide a timely statement of the acceptance or rejection of any audit recommendation to the
UNDP that provided cash (and where the SAI has been identified to conduct the audits, add: and to
the SAI).
Undertake timely actions to address the accepted audit recommendations.
Report on the actions taken to implement accepted recommendations to the UN agencies (and
where the SAI has been identified to conduct the audits, add: and to the SAI), on a quarterly basis
(or as locally agreed).
81. The Kosovo institutions will be responsible for dealing with any claims, which may be brought
by third parties against UNDP and its officials, advisors and agents. UNDP and its officials, advisors
and agents will net be held responsible for any claims and liabilities resulting from operations under
this agreement, except where it is mutually agreed between Kosovo institutions and UNDP that such
claims and liabilities arise from gross negligence or misconduct of such advisors, agents or employees.
82. The Kosovo Programme Action Plan shall become effective immediately, but it is understood to
cover programme activities to be implemented during the period from 1 January 2011 through 31
December 2015.
83. The Kosovo Programme Action Plan may be modified by mutual consent of the Kosovo
institutions and UNDP, based on the outcome of the annual reviews, the mid-term review or
compelling circumstances.
84. Nothing in this Kosovo Programme Action Plan shall be in any way be construed to waive the
protection of UNDP accorded by the contents and substance of the Convention on Privileges and
Immunities of the United Nations adopted by the General Assembly of the United Nations on 13
February 1946.
85.

The present agreement is endorsed through an exchange of letters.

List of Annexes:
Annex 1: UNDP Kosovo Programme Action Plan (KPAP) 2011-2015 Results and Resources Framework
Annex 2: UNDP KPAP Evaluation Plan

END OF DOCUMENT

Annex 1: Results and Resources Framework of the UNDP Kosovo Programme Action Plan (2011-2015)
Programme Component 1: Inclusive Growth and Development
Contributes to UN CDP Strategic Theme 3: Local Empowerment and Participation; CDP Impact 3: Meaningful participation of individuals in local governance
processes, focusing on livelihood opportunities, provision and utilization of quality social and public services and justice mechanisms, is increased.
Expected Outcomes

Expected Outputs

Output Indicators

Implementing
partners

1. By 2015,
vulnerable women
and men
(returnees, IDP,
minority groups,
PWD, youth) have
more economic
and livelihood
opportunities, and
benefit from
better public and
social services

Employment prospects improved among

disadvantaged young women and men,
people with disabilities, RAE and returnees
through the implementation of active
employment programmes and work-based
learning schemes

Indicator: Number of men and

women enrolled (2010: 0;
2012: facilitate
training/employment for at
least 1500 registered men and
women jobseekers through
targeted active employment
measures. Facilitate workbased training in enterprises
for at least 2000 men and
women VET students, MoV:
project reports)

Ministry of
Labour and
Social Welfare,
Municipalities

Indicator: % of increase of
access to public services by
IDPs (2011: TBD; 2015: 10%
increase; MoV: MCR and MIA
reports )

Ministry for
Communities
and Returns,
IDP NGOS,
OPM/OGG,
Ministry of
Internal Affairs

Indicator: % of
youth that are
unemployed
(2011:70%,
2015:65%, MoV:
Labour Force
Survey)
Indicator: % of
women and men
from Roma, Ashkali
and Egyptian
communities that
are unemployed
(2011:80%,
2015:75%, MoV:
MLSW Annual
Report)

Output Targets:
Ensure equal gender participation in the
programme.
Labour market information system
designed, set-up, tested and fully utilized
in design and evaluation of employment
policies
PES services further developed and
spinned off into an independent National
Employment Service
Work-based apprenticeship schemes upscaled and a National Apprenticeship
Scheme institutionalized
Self-employment measures and green job
initiatives introduced, piloted and upscaled
The reintegration of IDPs, returnees and
repatriated persons in Kosovo is socially
inclusive and durable solutions are tested
and rolled out

Indicative resources (per year, thousands US$)

2011
1,202

2012
2013
2014
Other Resources
1,500 1,000 1,000

Other Resources

2015
500

300
Indicator: % of
vulnerable women
and men that do
not have access to
public services
(water, sanitation,
electricity)
(2011:20%,
2015:15%, MoV:
Kosovo Mosaic)

400

300

300

Output target:Repatriated family

successfully reintegrated through ,
training, job placement, or assistance with
business start-up
Participatory models for social services
and employment of persons with
disabilities are integrated into policy and
rolled out across Kosovo

Central and local authorities engage with

and support youth and youth groups
activities
Output Targets: Increase capacity,
sustainability and local integration of Youth
Centers, with particular focus on rural
areas and YC serving vulnerable youth;
Strengthen capacities of new municipalities
to address and engage with the youth
sector; Develop mechanisms to increase
representation and participation of rural,
returnee and minority youth in Northern
Kosovo municipalities; policymakers and
institutions promote inclusion of youth
with special needs, in line with Kosovos
National Disability Action Plan
Inclusive local structures are fostered, that
lead to increased levels of inter-community
interaction, cooperation and coordination
for local development

Indicator: % of increase of
access to social services by
people with disabilities (2011:
37% of PWDs receive social
support, 5% are permanently
employed, 27% have never
attended school in their life;
2015: 5% increase; MOV:
UNDP study on PWDs)
Indicator: By 2014, the Law on
Empowerment and
Participation of Youth and the
Kosovo Youth Strategy and
Action Plan 2010-2012 are
fully implemented by relevant
authorities at central and
municipal levels

OPM/OGG
50

Regular Resources
20

Other Resources
100

Ministry of
Culture, Youth
and Sports,
Municipalities
and SCOs

150

150

Regular Resources
50
Other Resources
300
300
300

Indicator: % of youth involved

in youth organizations or
initiatives (2010: 80% youth
not involved in any youth
organization nor
initiative/project; 2015: 10%
increase in number of youth
involved; MOV: UN studies)
Indicator: Communities
willingness to cooperate
through project and joint
initiatives (2010: TBD; 2015:
15% increase; MOV: project

Selected
municipalities,
BACs, CSO

150

Other Resources

300

Output Targets: Local Sustainable

Development Strategies developed
through a participatory process.
Support to entrepreneurship through
business training and microfinance.
Local development projects implemented.

reports)

Instruments and policy responses

encourage use of remittances for
development

Indicator: % of remittances
used for investment
(2010:11%; 2014:15%, MoV:
Kosovo Remittance Study)

Output Target:
Financial and business instruments
developed to pilot channel of remittances
through the banking sector and into
investment.
Capacities of national institutions
enhanced in research and analysis in the
area of remittances and migration.
Policymaking and contributions to regional
dialogue on growth models integrate a
pro-poor and inclusive growth approach
Output Target:
Ex-ante and ex-post impact assessment of
trade policy changes on human
development conducted
Aid for trade initiative piloted in Kosovo
Capacity of relevant institutions developed
to foster an enabling environment for propoor private sector development through
the promotion of inclusive markets
development, enhanced FDI flows and
socially-responsible business.
Output Target:
Concrete investment projects brokered
between investors through instruments
such as feasibility studies, market sector

1200

1500

3000

4000

2000

Regular Resources
100

20
Other Resources
400
400
400

200

Indicator: % of remittances
used for savings (2010: 9%;
2014:15%, MoV: Kosovo
remittance Study)

Indicators: Number of impact

studies and issues briefs
prepared by Ministry of Trade
and Industry ( 2010:0; 2013: 1
impact study and 2 issues
papers; MOV: UNDP project
reports)
Indicator: Number of
facilitated linkages/projects
Involving external companies
(2010:0, 2011: at least 4, MoV:
project reports)

Regular Resources
50
Other Resources
200

400

300

Regular Resources
40

15

Other Resources

300

analyses, business development plans, and

technical assistance

70

150

250

250

Programme Component 2: Democratic Governance

Contributes to UN CDP Strategic Theme 2: Accountability for delivering on social inclusion
CDP Impact 2: Social Cohesion and equity is advanced through accountable and responsive central and local institutions
Expected Outcomes

By 2015, rule of
law institutions are
more efficient,
transparent,
gender responsive
and accountable
Indicator: % of
public that
favourably perceive
that the rule of law
and security
institutions are
effective(2010: 15%
2015: 20%, MoV:
Early Warning
Report/Public Pulse
report)

Expected Outputs

Institutional and community capacities to

ensure access to justice for all are
developed (with particular focus on
women rights and gender considerations)
Output Targets:
Detailed strategy and action plan for
transitional justice developed with OHCHR
and shared with donors
Implementation of Mediation Law by MoJ

Output targets and indicators

Indicator: Number of people

using Legal Aid Centres service
(2011: 1400 receiving legal aid
services with 30% women and
30% minorities; 2015: 4000
receiving legal aid with 45%
women and 40% minorities,
MoV: records of the Legal Aid
centres)

Implementing
Partners

Ministry of
Justice
Ombudsman
Legal Aid
Commission,
Kosovo
Chamber of
Advocates

Indicative Resources (per year, thousands US$)

2011

Capacities of justice institutions developed

for administration of justice and
democratic oversight in a genderequitable manner

2013

2014

2015

Regular ResourcesRegular resources:

220

40

50

Other resources:

Indicator: Number of
mediators (men/women)
trained (2010: 0; 2014:90
mediators trained, at least 30%
women; MOV: Mediation
Commission Annual report)
Indicator: Number of cases
(men/women) referred to
mediation centers (2010: no
court cases; 2015: 50% of
current cases referred to
mediation; MoV: Mediation
Commission annual reports)
Indicator: pass rate of ILEP and
CLEP programmes (2009: 30%;
2013: 90%, MoV: KJI records)

2012

300

Kosovo Judicial
Council, Kosovo
Judicial
Institute,

500

300

Regular resources:
145

80

50

Other resources:

300

Output Target:
Assessment of legal education at the Law
Faculty is produced with a specific focus
on womens access to studies and
graduation rates.
Internship Programme completed and
women participation increased.
Civil and Criminal Practice harmonized.
Probation Service Centre operation and
management is improved and use of
probation service measures by judges and
prosecutors is improved.
The judiciary has strengthened internal
capacity and mechanisms for anticorruption and disciplining judges and
prosecutors
Increased capacities of local institutions to
respond to safety threats against
community members, especially women
and children are protected from violence
Security
institutions
have
greater
capacities to implement security reforms,
prepare legislation and exercise oversight

Indicator: Territorial presence

of Probation Service (2010:0;
2013: 2 PS offices in
Gjakove/Dakovica and
Ferizaj/Urosevac function;
MoV: MoJ reports)

Ministry of
Justice,
Kosovo
Chamber of
Advocates,
Law Faculty of
Prishtina
University

Indicator: Number of cases

dealt by the KJC AntiCorruption mechanisms (2011:
5% , 2014: 10%, MoV: KJC
data)

Kosovo Judicial
Council-KJC

Indicator: % of citizens who

feel safe in safer communities
(2010: 64%, 2015:75%, MoV:
Early Warning/Public Pulse
report)
Indicator: Capacity of Kosovo
institutions and other relevant
actors to implement SALW
control strengthened

Department of
Public Safety,
Ministry of
Internal Affairs
Office of the
Prime Minister
Agency for
Gender Equality
Ministry for

980

800

750

400

350

Regular Resources
60

25

100

Other Resources:
300
300
300

200

Regular Resources

300

300

Other Resources
400
400

Regular Resources

Other Resources

200

Output Target:
Strategies and action plans drafted
(Security
strategy,
Communication
Strategy, National Action Plan and Strategy
on trafficking in human beings).
Effective
communication
strategy
developed and implemented.
Legislative framework drafted and
adopted (secondary legislation of Law on
Domestic Violence)
Key elements of Kosovo SALW Control
Action Plan implemented
By 2015, central
and local
governments more
effectively plan,
implement and
administrate
policies which are
participatory,
gender-responsive
and human rights
centred.

Dialogue among the public and democratic

institutions, research and data regarding
pertinent development issues contribute
to better quality policies and better
accountability
Output Target:
Thematic research papers prepared to
support and advance cooperation with
Kosovo institutions
The Kosovo Assembly is enabled to better
benchmark, monitor and oversee the
drafting and implementation of laws in a
socially inclusive and participatory manner

Internal Affairs
Kosovo
Womens
Network

Indicator: National Human

development reports prepared
on priority issues
Bi-annual Public Pulse reports
released
Support to Statistical Office of
Kosovo provided

Indicator: Framework for

benchmarking, monitoring and
oversight mechanisms for
social inclusion established

290

55
190

300

300

200

Regular Resources
60
50
50
Other Resources
350
400
400

Regular Resources
160

140

200

50
400

Indicator:
Percentage of
increase of public
satisfaction with
government
services, at the
local and central
levels
(disaggregated by
gender)
(2009: 56%; 2015:
65%; MoV: Early
Warning/Public
Pulse Report)

Output target:
Establishment of monitoring and oversight
mechanisms in AoK, in ensuring greater
social inclusion during legislative drafting,
budgeting and implementation processes.
Increased dialogue, collaboration and joint
monitoring activities with CSOs, with
particular focus on increased women and
youth participation
Establishment of linkages with regional
and international parliamentary
associations

Civil servants and relevant institutions

enhance their capacity for policy making
and management, required for Kosovos
EU integration objectives
Output Target:
On-the-job mentoring and policy advice
for high ranking civil servants provided
Support for the inter-ministerial working
groups on implementation of the Public
Administration Strategy
Develop analytical and research capacities
of the Kosovo Statistical Office
Capacities of local authorities fostered for
service delivery, including participatory
planning and monitoring and intermunicipal cooperation

and functioning in AoK

-Level of dialogue and joint

Assembly of
Kosovo, NDI,
CSOs

Other Resources:

100

Indicator: PAR Action Plan

implemented on time
Indicator: Public perception on
the functioning, transparency
and accountability of
government institutions (2011:
32.6%; 2015: 50%; MoV: Public
Pulse)

Indicator: Level of public

perception on satisfaction with
information available,
transparency and efficiency of
public service delivery at the

Ministry of
Public
Administration,
Kosovo Institute
for Public
Administration,
Kosovo
Statistical
office,
DfID

Ministry of
Local
Government
Administration
Association of

100

100

100

Regular Resources:
100

50

50

50

50

Other Resources
1300

1000

500

500

Regular Resources:
50

50

Other Resources

200

Output Target:
Secondary legislation improved
Culture of participation at local level
developed, with special focus on women
participation
Inter-municipal cooperation projects
implemented

local level (2010: TBC; 2015:

improve by 15%; MoV: Kosovo
Mosaic)
Indicator: Use of intermunicipal cooperation
(2010;0; 2012: at least 7 IMC
projects implemented; MoV:
project reports)

Kosovo
Municipalities,
Municipalities
Kosovo Institute
for Public
Administration,
Cadastre
Agency

600

500

500

400

400

Programme Component 3: Environmental Sustainability

Contributes to UN CDP strategic theme 4: Environmental Health and Protection ; CDP Impact 4: Enabling environment and capacities in support of low emission and
climate resilient development is created in Kosovo as a key to sustainable human development, alleviating poverty and reducing vulnerabilities to environmental
risks.
Expected Outcomes

By 2015, central
and local level
authorities better
address the health,
social and
economic impact of
environmental
degradation and
climate change in a
gender sensitive
manner
Energy savings
increased to 9% by
2018 (reference
year 2010; as per
Kosovo Energy
Efficiency Action
Plan 2010-2018)

Expected Outputs

Capacities of local and central institutions

developed and coordination mechanism
established for disaster risk management
Output Targets:
DRR integrated into policy and planning.
Legislative framework developed with
defined responsibilities.
Multi-sectoral coordination
mechanism/national platform for DRR
created and functioning
Build national and community response
capability (preparedness plans and
response capacities are gender-sensitive
and address the gender-based differences
in disaster preparedness and response)
Plans, strategies, and institutional
capacities in place at national and local
level for low emission development,
through a gender-responsive participatory
approach

Output Indicators

Indicators:
National policy framework
exists that requires plans and
activities at all levels
Disaster preparedness and
contingency plans function at
all levels with regular training
drills and rehearsal to test and
develop DRR

Indicator:
Low emission strategy
developed and mainstreamed
into a National Development
Strategy

Implementing
partners

Indicative resources (per year, thousands US$)

2011

OPM, MIA,
MESP, MLGA,
MEST, MEM,
Institute of
Spatial Planning
(ISP)
KEPA, Hydrometeorological
Institute of
Kosovo,
Seismological
Institute,
Kosovo Red
Cross

2012
2013
2014
Regular Resources
30

2015

Other Resources
100

300

300

Regular Resources
70

90

50
Other Resources

300

100
Output Targets:
1. Kosovos GHG Inventory Management
System established
2. Kosovo Low Emission Development
Strategy developed and being enforced
3.National GHG emission reduction
strategy and action plan developed
Institutions, private sector and consumers
are better equipped with knowledge,
policies and pilot cases on use of
renewable energy sources
Output Targets:
1.Awareness campaign conducted to
promote use of renewable energy sources
and energy efficiency
2.Pilot project implemented
Central and local institutions, enterprises
and other stakeholders employ a
coordinated approach to control existing
industrial hotspots, prioritizing
remediation actions and projects to be
implemented in short-, mid-, and long
term.
Output targets:
1.Conference on industrial waste
management organized
2.Action plan for Industrial waste
management developed
Capacities developed at central and local
level for climate resilient economies,
ecosystems and communities, through a
gender-responsive participatory
approach.

Indicator: Use of renewable

and energy efficiency is
regulated through policy and
administrative procedures

200

200

90

80

Regular Resources

100

Other Resources
500
500
500

600

Indicator: Capacities of local

institutions for energy
efficiency policy
implementation and for energy
management developed
Indicator:
Platform and action plan for
Industrial Waste Management
(wastes resulting from Trepca
complex) developed and
validated by local institutions

Regular Resources

40

Indicators: Climate resilient

strategy developed

Other Resources
50
100
100

40

Other Resources
100

200

200

90

80

Integrated and participatory approach to

the conservation and sustainable use of
biological diversity developed and applied
in Dragash for the Sharr National Park.
Output Targets:
Strategy for Conservation and Sustainable
Management of Biodiversity in Dragash/
Sharr National Park developed
A municipal sustainable development plan
developed, including municipal water
supply and sanitation, integrated waste
management and energy concepts/
strategies

Indicators:
Area of protected zone in the
Dragash/Dragas mountain
territory (2010: valuable
biodiversity not protected;
2014:20,000ha legally integrated
into Sharr national park)
Number of women-led businesses
(2010: 0; 2014: at least 5; MoV:
project reports)
Number of community initiatives
supported through ART GOLD
(2010: 0; 2014: Community based
quick impact projects
implemented in 5 villages; MoV:
project reports)

Other Resources

1500

1500

1500

300

300

Annex II: KPAP Evaluation Plan

Evaluation Title

Partners
(joint
evaluation)

UNDP
Strategic
Results Area

KPAP Outcome

Evaluation
Completion
Date

Key evaluation
stakeholders

Resources for
Evaluation and
Sources of
Funding

Mandatory
Evaluation?
(Y/N)

UNDAF Evaluations
UNCDP Midterm
ii
Evaluation

All resident
UN
organizations

N/A

All

December
2013

Government, UN
organizations

Contributions
from UN
organizations

Outcome Evaluations

Midterm Outcome
Evaluation of the Inclusive
Growth Programme
Component

Midterm Outcome
Evaluation of the
Governance Programme

Outcome Evaluation:
Energy and Environment
Portfolio

Ministry of
Environment
and Spatial
Planning

November
2013

MLSP, MTI,
NGOs, donors,
communities,
UNDP

Related UNDP
project

Poverty
Reduction &
MDGs

By 2015, vulnerable
women and men
(returnees, IDP,
minority groups,
PWD, youth) have
more economic and
livelihood
opportunities, and
benefit from better
public and social
services

September
2012

Kosovo
Assembly, OPM,
MLGA, MPA,
UNDP

Related UNDP
project

Democratic
Governance

By 2015, central and

local governments
more effectively
plan, implement and
administrate policies
which are
participatory,
gender-responsive
and human rights
centred.

Environment
and
Sustainable
Development

By 2015, central and

local level authorities
better address the
health, social and
economic impact of
environmental
degradation and
climate change in a
gender sensitive
manner

November
2014

Ministry of
Environment,
NGOs, donors,
communities,
UNDP

Related UNDP
project

Democratic
Governance

By 2015, central and

local governments
more effectively

Dec 2012

Assembly of
Kosovo, CSOs,
UN Agencies

PDSP project

Project Evaluations (2011-2015)

Review of current PDSP
project (00077706)
and planning for next

Assembly of
Kosovo, CSOs,
UN Agencies

Note: UN agencies in Kosovo operate under the mandate of UN Security Council Resolution 1244 therefore in order to ensure the status neutrality of UNDP in Kosovo Programme,
Country Programme Action Plan (CPAP) has been named Kosovo Programme Action Plan (KPAP).
ii
Note: UN agencies in Kosovo operate under the mandate of UN Security Council Resolution 1244 therefore in order to ensure the status neutrality of UN Agencies and to enhance
joint programming among UN agencies have drafted a joint plan named UN Common Development Plan (UNCDP)replacing the formal UNDAF.