UNIVERSITY OF DHAKA

Faculty of Business Studies

UNIVERSITY OF DHAKA
Faculty of Business Studies

Report on:
Internet usage by students of the University of Dhaka

Department of International Business

Course Code: EIB 504(Business Statistics)

Prepared by

Prepared For

Afroza Khano

Abul Khayer

ID# 801415019

Assistant Professor
International Business
Faculty of Business Studies
University of Dhaka
Date of Submission: 21 April, 2015

Acknowledgement
Here is the report on Internet uses by students of the university of Dhaka, which
you have assigned me in order to get a clear understanding on business. I have tried
my level best to gather all kinds of relevant information, which could give me an overall
concept of this topic. I have gather information about Internet uses by students of the
University of Dhaka and I also read several articles and journals on this topic for
preparing this report. I hope that it will meet your expected standard.
I have enjoyed preparing the report very much. Especially, the given class lectures on
this course helped us a lot and made the hard work easier. I am submitting this report
for your kind consideration and thanking you for your constant assistance and guidance.

Sincerely yours

Afroza Khanom
ID# 801415019

Executive Summary
The report describes the current state of Internet access and its usage in Dhaka
University, the largest public university in Bangladesh. The study used a
questionnaire-based survey method to investigate the infrastructural facilities for
Internet access and to know the patterns of Internet use in all the departments of
business faculties, computer centre, and central library. Although the university
community is deriving some benefits from internet access, the study revealed that
nearly half of the responsible authorities of the various sectors are not satisfied
with the existing facilities owing to several constraints. On the basis of the
prevailing situation, this article suggests future directions for better Internet access
in the common interest of the university community.

TABLE OF CONTENTS
Sl.
SL NO

Acknowledgements
Executive Summary

Contents

Page

TOPICS

3
PAGE NO
4

CHAPTER I
1.0

Introduction

1.1

Methodology

1.2

Objectives of the Report

1.3

Limitations of the study

10
CHAPTER II

11

2.0

What is Internet

12

2.1

Usage of Internet

12

2.2

Importance of Internet Use

13

2.3

History of Internet Use in Bangladesh

13

2.4

Present Scenario of Internet Use in Bangladesh

14

2.5

Why Students Use Internet

15

CHAPTER III
3.0

Survey

3.1

Questionnaire

17

3.2

Analysis of Data

18

3.3

General Data table

19

Table of Content
CHAPTER VI
4.0

Data Analysis

21

4.1

Frequency Distribution

22

4.2

Bar Chart

23

4.3

Graph

24
CHAPTER V

5.0

Recommendation

26

5.1

Conclusion

27

5.2

Reference

28

5.3

Appendix

29

CHAPTER I
1.0 Introduction
Graduate and Undergraduate students are a unique population. Occupying a
middle ground between childhood and adult hood, between work and leisure they
are at the front of social changes. Now a days use of the internet is a part of
students daily routine in part because they have grown up with computers. It is
integrated into their daily communication habits and has become a technology as
ordinary as the telephone or television.1 One of the major goals of medical
education is to encourage students to maintain their knowledge of medical science
by becoming lifelong learners. Adequate skills in information seeking and regular
use of original scientific sources are key elements in this process. Additionally it is
believed that medical students need training to learn how to use Web- based
search tools and techniques in order to find high quality information resources. The
present cross sectional descriptive study was carried out in University of Dhaka,
Dhaka, Bangladesh. The study sample consists of 20 BBA and MBA student
studying different year of that University. Data were collected with structured
pretested questionnaire. Prior to the study question fill- up every participant were
explained the purpose of the study.

1.1 Objective of the Study

There had been some objectives set forward in doing this report so that it can be
determined what task I have to perform in this study. The objective of the report
can be divided into two parts:

Broad Objective:

To identify volume of Internet usages by the students of University of Dhaka.

Specific Objective:

To have better orientation on internet use and income management

activities specially purpose of internet use.

To analyze the income and expenses on internet.

To analyze the factors influencing internet use.

To get an overall idea about the Internet use.

To fulfill the requirement of the term paper under MBA program.

1.2 Methodology of the Study

A) Sources of data:
There are two sources of data have been used and most of the data are collected
from the secondary sources. The sources are:

1. Primary Sources:
a. Surveying on the Students of the University of Dhaka.

2. Secondary Sources:
a. Various Survey report on this topic.
b. Various published documents like- Articles, Internet surfing, visiting
websites etc.

B) Data analysis techniques:

This report is an analytical one. Different statistical tools are used in analysis and
presentation of data throughout the report. The over all analysis techniques are

To find out the relationship among different variables with income expenses,
gender and age, level of education. Multiple Regression Analysis is
conducted.

Ratio calculation to analyze scenario.

Find significant relationship with the Probability of Income with expense.

Microsoft Excel is used in calculating and constructing of graphs.

SPSS Statistical software is used to analyze correlation and multiple

regression analysis.

Tables and Line Graphs are used in presenting data.

This overall process of the study is as follows:

1.3 Limitations of the Study

Though I tried my level best to produce a comprehensive and well-organized
report on Internet usage by students of the University of Dhaka. Some
limitations were yet present there:

A period of two week was not sufficient to collect and understand the
insights of the overall internet usage by students.

As an MBA student I have to work in different departments of the

university & during the period of survey I worked only for four days.

10

Recent data and information on different activities was unavailable.

Chapter II
2.0

What is Internet
The Internet is a global system of interconnected computer networks that
use the standard Internet protocol suite (TCP/IP) to link several billion
devices worldwide. It is a network of networks[1] that consists of millions of
private, public, academic, business, and government networks of local to
global scope, linked by a broad array of electronic, wireless, and optical
networking technologies. The Internet carries an extensive range of
information resources and services, such as the inter-linked hypertext
documents and applications of the World Wide Web (WWW), the
infrastructure to support email, and peer-to-peer networks for file sharing
and telephony.
Many concepts and debates on technology, which shaped the Internet, date
back to research commissioned by the United States government in the
1960s to build robust, fault-tolerant communication via computer networks.
This work evolved into efforts in the United Kingdom and France, that led to
the primary precursor network, the ARPANET, in the United States. In the
1980s, the work of Tim Berners-Lee, in the United Kingdom on the World
Wide Web, theorised the fact that protocols link hypertext documents into a
working system, hence marking the beginning the modern Internet

11

2.1 The Usage of Internet

Internet is today one of the most important part of our daily life. There are large
numbers of things that can be done using the internet and so it is very important.
You can say that with the progress in the internet we are progressing in every
sphere of life as it not only makes our tasks easier but also saves a lot of time.
Today internet is used for different purposes depending upon the requirement.
Here in this very article we have mentioned then ten best uses of the internet.

2.3 History of Internet Use in Bangladesh

Bangladesh, located in South Asia, bordering the Bay of Bengal, between India and
Myanmar, is one of the overpopulated, underdeveloped and technologically backward
countries in the world. Like other developing countries, Bangladesh was late in introducing
Internet technology. The Internet came in Bangladesh through UUCP (Unix-to-Unix copy)
email connectivity in 1993 by Pradesta Ltd. and IP (Internet Protocol) connectivity in 1996
(Rahman, 2002). Online Internet service began in June 1996, when VSAT (Very Small
Aperture Terminal) was legalized to operate as Internet Service Provider (ISP) in the
countrys private sector. Since then, there has been much talk about the use of Internet in
industry, business, communication, education, research, and in every other sphere of life.
But the Internet penetration rate in Bangladesh is as low as 0.2%, compared to Thailand
9.3%, Maldives 5.2%, Vietnam 4.2%, India 1.7%, Pakistan 1.0%, and Sri Lanka 1.0% (Internet
World Stats, 2004).

The

higher academic institutions of a country are pioneers in adopting and using

Information and Communication Technologies (ICTs). At present, there are 26 public and
54 government approved private universities in Bangladesh, and many of them have
Internet access. Only two universities, Rajshahi University, and Shahjalal University of
Science and Technology, Sylhet have their own VSATs. Many public universities, like Dhaka

12

University, the Bangladesh University of Engineering and technology (BUET), Jahangirnagar

University, the National University, Bangladesh Open University, Chittagong University,
Khulna University, the Islamic University, etc. have leased lines, while Bangladesh
Agricultural University, Bangabandhu Sheikh Mujibur Rahman Agricultural University, and
Sher-e-Bangla Agricultural University are connected to the Sustainable Development
Networking Programme (SDNP), a specialized project of the United Nations Development
Programme (UNDP).

Dhaka, the capital city of Bangladesh. The university is considered the second oldest and
largest university in Bangladesh. The University has 303.80 hectares of campus areas, 8
faculties, 47 departments, 5 institutes, 9 affiliated institutes, 11 academic buildings, 16
residential halls, 1,040 teachers, and approximately 25,000 students. (University of Rajshahi,
2006). The university formally launched Internet in April 2000 through a Rajshahi-based
local ISP, Three Sons Ltd. establishing a fibre optic backbone-based Local Area Network
(LAN). The campus-wide Internet infrastructure was developed under the National Science
and Technology (NST) project of the Ministry of Science and ICT, Government of the
Peoples Republic of Bangladesh with total budget of Tk. 2.5 million.

It is worth mentioning here that Bangladesh connected to the global information super
highway with inauguration of the submarine cable by the Prime Minister of Bangladesh on
the 21st May 2006. The South East Asia-Middle East-West Europe-4 project connects the
country with undersea fibre-optic cable passing from Singapore through Malaysia,
Thailand, Bangladesh, India, Sri Lanka, Pakistan and a number of Middle-Eastern countries
to finally land in France. Now the county will have a 10-gigabyte data-transfer capacity per
second, 68 times higher than the current speed. (The Daily Star, May 22, 2006). It is thought
that this will be a landmark development of the current Internet access scenario of the
country in general, and Rajshahi University in particular.

13

2.4

Present Scenario of Internet Use in Bangladesh

According to BBN- Bangladeshs internet users reached to 33.43 million at the

end of April this year thanks to mobile technology driving internet penetration,
officials said. There are two types of internet users-mobile and broadband- in the
country. Of them hovering around 95 percent people (31.33 million) use internet
through mobile network and remained (1.71 million) used broadband internet,
according to the state-run Bangladesh Telecommunication Regulatory
Commission (BTRC) statistics. A mobile company official said operators normally
submitted the data of active internet users who has the minimum connectivity with
the internet by 90 days.

Currently, telecom operator Grameen phone is leading the sector with 10 million
internet subscribers followed by Banglalink 9.7 million, Robi 4.4 million, Airtel 2.8
million, Citycell 0.3 million and Teletalk 0.255 million. Besides, internet service
providers (ISPs) and PSTN (public switched telephone network) operators have
around 1.22 million users while two wimax operators-Banglalion and Qubee- have
0.49 million internet connectivity.

2.5 Why Students Use Internet

1. Communication
At the moment the easiest thing that can be done using the internet is that
we can communicate with the people living far away from us with extreme
ease. It has become extremely easy to contact the loved ones who are in

14

some other part of the world. Communication is the most important gift that
the internet has given to the common man. Email, social networking sites are
some of the prime example of it.
2. Research
Now the point that has been placed next is research. In order to do research
you need to go through hundreds of books as well as the references and
that was one of the most difficult jobs to do earlier. Since the internet came
into life, everything is available just a click away.
3. Education
The next point that we have in this list is education. Yes you read it right.
Education is one of the best things that the internet can provide. There are a
number of books, reference books, online help centres, experts views and
other study oriented material on the internet that can make the learning
process very easier as well as a fun learning experience.
4. Financial Transaction
With the use of internet in the financial transaction, work has become a lot
easier. Now anyone dont need to stand in the queue at the branch of his
particular bank rather he can just log in on to the bank website with the
credential that has been provided to him by the bank and then can do any
transaction related to finance at his will. With the ability to do the financial
transaction easily over the internet you can purchase or sell items so easily.
Financial transaction can be considered as one of the best uses of resource in
the right direction.

15

5. Real Time Updates

There are various websites on the internet which provides the real
time updates in every field be it in business, sports, finance, politics,
entertainment and others. Many a time the decisions are taken on the
real time updates that are happening in various parts of the world and
this is where internet is very essential and helpful.

16

Chapter III
Data Collection
Organizing Data
Data organizing is basically descriptive analysis of data. Descriptive analysis refers
to the transformation of raw data into a form that will make them easy to
understand and interpret. Arrays and tables are two basic method of organizing
data.

Arrays:
The data array is one way to present data. It arranges values in ascending or
descending order.

Quickly notice the lowest and highest values in the data.

Easily divide the data into sections

Can see whether any value appear more than once in the array

Observe the distance between succeeding values in the data

Tabulation
Tabulation refers to the orderly arrangement of data in a table or other summary
format. A frequency table is often used, listing the variable and the frequency.

Simple Tabulation: Counting the number of different responses to a question

and arranging them in a frequency distribution.

17

Percentage Tabulation /Relative Frequency distribution

Cross Tabulation.

General Data Table of survey

Name

Level of

Gender

Income

Occupation

Study

Expense on

Purpose of using

internet

internet

BBA

male

7000

Student

500

study

BBA

male

Student

600

study

MBA

female

25000

Student

800

job & study

BBA

male

6000

Student

800

study

MBA

female

25000

service

700

job & study

MBA

female

20000

service

400

job & study

BBA

female

Student

200

study

MBA

female

15000

service

400

job & study

MBA

female

30000

service

500

job & study

10

MBA

male

35000

own business

1200

job & study

11

MBA

male

25000

service

900

job & study

12

MBA

male

25000

service

1100

job & study

13

MBA

female

unemployed

200

socializing & study

14

BBA

male

Student

500

socializing & study

15

BBA

male

5000

Student

700

socializing & study

18

16

MBA

male

unemployed

200

study

17

MBA

male

25000

business

1200

business & study

18

MBA

female

25000

service

1200

job & study

19

BBA

female

Student

300

study

20

BBA

female

Student

200

study

21

MBA

male

30000

service

1200

socializing & study

22

MBA

male

32000

service

1500

socializing & study

23

MBA

male

45000

own business

1700

job & study

24

BBA

female

Student

300

job & study

25

BBA

male

Student

400

socializing & study

26

MBA

male

38000

business

1000

socializing & study

27

MBA

male

40000

business

1000

socializing & study

28

MBA

male

27000

service

1100

socializing & study

29

BBA

female

Student

400

job & study

30

BBA

female

Student

300

job & study

31

MBA

female

22000

service

800

socializing & study

32

MBA

male

22230

service

600

socializing & study

33

MBA

male

33000

service

1500

socializing & study

34

BBA

male

Student

300

socializing & study

BBA

female

Student

200

job & study

MBA

male

36000

service

1200

job & study

36

19

37

MBA

male

43000

business

1500

socializing & study

38

MBA

male

34000

service

1300

socializing & study

39

BBA

male

Student

300

socializing & study

40

BBA

female

Student

400

socializing & study

41

MBA

female

28000

service

1000

job & study

42

MBA

female

26000

business

800

job & study

43

MBA

male

32000

service

1400

socializing & study

& job

44

BBA

male

12000

Student

1500

socializing & study

45

BBA

male

5000

Student

800

socializing & study

46

MBA

female

22000

service

900

socializing & study

47

MBA

male

33000

service

1300

job & study

48

MBA

male

25923

service

900

job & study

49

BBA

male

7000

Student

1600

socializing & study

50

BBA

male

3000

Student

600

socializing & study

Table 1: Sample data Table

20

Chapter IV
Data Analysis
Frequency Distribution
A Frequency distribution is a grouping of data into mutually exclusive categories
showing the number of observations in each class.
Collected Data Distribution
According to the collected data, 19 respondents (38%) were female, and 31 (45%)
were male. The students were studying in different level (Table 1). 21 (41%) were
studying in BBA; the students of MBA were 29 (59%).

Class
1 to 10
10 to 20
20 to 30
30 to 40
40 to 50
Total=50

BBA

MBA
4
5
4
4
4
21

Male
6
5
6
6
6
29

4
6
7
7
7
31

Female student service

unemployed Business
6
5
4
1
0
4
4
3
2
0
3
4
3
0
3
3
4
5
0
1
3
4
5
0
1
19
21
20
3
5

Table 2. Respondents Students Frequency Distribution

20 respondents were service holder, 21 were student and 5 business owner, 3
unemployed. The students were studying in different level (Table 2).

21

Bar Chart

BBA

MBA

Male

Female
Business
unemployed
service
student
Female
Male
MBA
BBA

3
2
1
0
1 to 10

10 to 20 20 to 30

30 to 40

40 to 50

Bar chart 1: Categorized respondent student

Range of Income

Expense on Internet

Number of Students

0 to 10000

490

20

10000 to 20000

766

20000 to 30000

912.5

16

30000 to 40000

1266.66

40000 to 50000

1600

22

student
service
unemployed
Business

According to the Table: 2, 20 student incomes is less than ten thousand, 3 students
income less than 20 thousand, 16 students income is less than 30 thousand, 9
students income less than 40 thousand and 2 students income is more than 40
thousand.

Expense on Internet
1800
1600
1400
1200
1000
Expense on Internet

800
600
400
200
0
10000

20000

30000

40000

50000

Graph 1: Graphical Present of Income and Expense

Relationship of Income and Expense

The students asked about their income, since they had been using Internet. The analysis
shows that 29 students are employed and 21 students are full time student, while 31
(62%) male and 19 (38%) are female.

23

Occupation

Income

Expense

Student

2143

566

Service

27100

995

Gender and Occupation

Student

Service

38%

male

Female

42%

62%
68%

Chart: Gender and Occupation based Usage

The respondents were asked to mention their gender to evaluate that is there any
difference in internet use based on gender. There is a little difference in internet
using of

male
Gender

and

male
Female

Average Income

Average Expense
20198

954

9736

447

Table 5. Respondents Gender

24

female.

Male

Female

Average Income

Tk.20198

9736

954

447
Average Expense

Diagram: 1 Gender based Internet expense

25

RECOMMENDATIONS
There is no doubt that the Internet has brought a great change in the nature of functions
and activities in different sectors of University. Students are increasingly dependent on the
Internet day by day. But as reflected in the present research, the Internet access facilities in
Dhaka University are not at a satisfactory level. On the basis of the situation of Internet
connectivity and accessibility in the campus, certain recommendations are made for future
considerations.

All departments should be provided with sufficient Internet connection as well as to

ensure more access facilities.

The university authority should take a long-term plan to create Internet access
opportunity for general students. Initially, the authority may introduce some
Internet services for the students with minimum charge.

The departments and institutes should equally be provided with sufficient budget,
and even special allocations only for ICTs on a priority basis.

The departments, institutes, and faculties should develop their websites to publish
their own departmental, institutional, and faculty information with special and
current events.

Besides the common Internet access services, the authority should introduce some
special type of facilities and value added services like- Internet telephony, fax-to-fax
and voice over IP, etc.

Interruption of power supply has become a common problem in Bangladesh. The

university should take initiatives to ensure uninterrupted power supply within their
capability so that Internet can be used without any hazard.

The implementation of the suggested measures would ensure maximum utilization and
benefits of the campus network. But it is beyond the universitys means to implement all
the measures at the same time. Therefore, a step-by-step priority-basis plan should be
taken to make the recommendations more realistic and successful.

26

CONCLUSION
There is no doubt that currently we are witnessing a new global information age, which is
being influenced directly by Internet related developments. As an important tool for
information and communication, the Internet plays a dynamic and multifaceted role in
higher education and research. The use of the Internet for teaching and learning purposes
has received increasing attention over recent years (Hong, Ridzuan & Kuek, 2003).
Considering the multifaceted and dynamic role of the Internet, universities of all sizes and
types are now connecting to the web and thus providing myriad Internet facilities to
students, teachers, researchers and officials. Dhaka University is the leading higher
academic institutions of Bangladesh that has positively begun to take advantage of this
superior technology for her large population. This is a dynamic and realistic effort and
achievement of Dhaka University, which has brought changes in the attitudes of the
academics to their information and communication needs. The study revealed that a high
percentage of the students expressed their dissatisfaction with the present Internet access
facilities in the campus due to the obstacles described earlier. Nevertheless, by virtue of
Internet adoption, the members of the university community are becoming smart users of
the world information system, and getting some important Internet access benefits and
services. But at the same time there is a broad scope for further improvement of the
situation prevailing. For the successful implementation and use of the Internet, a set of
technical, operational, and management skills are necessary. Therefore, provision should
be made to develop manpower for competitive IT environment. If the university authority
seriously considers the research findings and makes effective plan for the implementation
of the suggested measures, it may be possible to realize the full advantage of the optical
fiber network on the campus. The overall Internet access scenario and its utilization in
Dhaka University as reflected in the study would help the concerned authorities to develop
a country wide Internet infrastructure for the universities in Bangladesh and to ensure
realistic use of this technology in the modern education system.

27

Reference
1. A survey of Internet access in a large public university in Bangladesh - M.
Roknuzzaman (University of Rajshahi, Bangladesh) Published in International
Journal of Education and Development using Information and Communication
Technology.
2. Internet Use Among University Students: A Survey in University of the Punjab, Lahore
-Sakina Bashir* Khalid Mahmood** Farzana Shafique.
3. The Internet Goes to College -How students are living in the future with todays
technology, Pew Internet & American Life Project [http://www.pewinternet.org/]
4. Final Report: Statistical Modeling and Analysis Results for the Topsoil Lead
Contamination Study- Scott M. Lesch, Daniel R. Jeske, Javier Saurez.
5. Computer Literacy and Attitudes Towards e-learning among Bangladeshi
Medical Students-Nasrin Sultana Chowdhurya, Nurun Nahar Chowdhury,b
Ferdous Rabbic, Rehnuma Tabassumd, Sonia Ishrate.
6. Computer and Internet Use by Students in 2003- Statistical Analysis Report
(U.S. department of Education Institute of Education Sciences).
7. Computer and Internet Use Among People with Disabilities-H . Stephen Kaye,
Ph.D.

28

Appendix
1. Table 1: Sample data Table
2. Table 2. Respondents Students Frequency Distribution
3. Bar chart 1: Categorized respondent student
4. Table 3. Respondents Monthly Expenses on Internet
5. Graph 1: Graphical Present of Income and Expense
6. Table 4: Occupation
7. Chart: Gender and Occupation based Usage
8. Table 5. Respondents Gender
9. Diagram: 1 Gender based Internet expense

29