Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted
digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about
JSTOR, please contact support@jstor.org.
Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The
Academy of Management Journal
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
University of Waterloo
JAMES HOSEK
and field studies. The bulk of the experimental work has been concerned
with its effects on perception, retention, motor responses, problem solving,
level of aspiration, and the like. The concern of field studies has been with
the relationship of job involvement to quality and quantity of performance,
the lack of agreement on just what it should include. The main objective of
the present study is to review the different interpretations of job involvement
and analyze its measurements in an attempt to clarify it.
which the total job situation is a "central life interest," i.e., the degree to
which it is perceived to be a major source for the satisfaction of important
needs. This definition is almost identical to that of Lawler and Hall (1970)
who defined it as the degree to which a person perceives his total work
situation to be an important part of his life and to be central to him and his
identity because of the opportunity it affords him to satisfy his important
needs. Along the same lines, Lodahl and Kejner (1965) defined job
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
214
June
A number of different tools have been used to measure the central life
measure the central life interest type of involvement (e.g., the most im-
portant things that happen to me involve my work; I live, eat, and breathe
my job).
A second interpretation of job involvement was proposed by Allport
involvement as the degree to which the employee perceived that his job
his self-esteem. Siegel (1969) used a similar definition stating that jobinvolvement is the importance of work to a person's self-esteem or sense
of worth.
Iverson and Reuder (1956) also reported numerous studies which used
job involvement in terms of the relationship of performance to valued
characteristics. Hackman (1968) suggested that this type of involvement
operates in zero defect and management by objectives programs by getting
the employee to commit himself to goals he sets for himself. Such commitment makes the goal or goals important to the employee's self-esteem and
therefore he becomes involved in achieving such goals.
Different approaches are used to measure the self-esteem type of involve-
asked how often he thinks about an unfinished problem after working hours
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
1976
215
thought. Another approach cited in Vroom (1964) and Iverson and Reuder
(1956) is to ask the individual whether a task requires the use of an ability
Two different samples were used. The first included 140 male and 105
female undergraduate university students. They were asked to consider
"being a student" as their reference job. The second sample was drawn
from the sales department of a large insurance company. Eighty-nine male
sales managers and 532 male sales representatives were invited to participate. The managers returned 67 or 75 percent usable questionnaires, while
only 46 percent or 313 questionnaires were returned by the representatives.
Since a low percentage of questionnaires was returned by the representatives, it was decided to check if the sample was biased. No differences were
found between respondents and nonrespondents with regard to age, average
time with the company, or average time with their present job. Respondents,
however, were found to have a higher educational level than nonrespondents. The mean age for the representatives was 39.1 (SD - 12.0),
and for the managers it was 40.9 (SD - 10.2).
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
216
June
The mean time with the company was 9.8 (SD - 10.2) and 14.1 (SD 9.0) years for the representatives and the managers, respectively. The sales
representatives had been on their present job for an average of 9.2 years
(SD- 9.8), while the managers had held their managerial job for an
average of 7.0 years (SD- 7.0).
The job involvement scale included all measures used in previous investi-
gations (Davis, 1966; Dubin, 1955; French and Kahn, 1962; Iverson and
Reuder, 1956; Lodahl and Kejner, 1965; Vroom, 1962, 1964; Wickert,
1951). The collected number of items amounted to 65. The majority of
these items were used in their original form. However, the format of a few
of them was altered in the present study so that all the 65 items could be
answered on a five-point scale.
For both samples of the study, two, three, four, and five-factor solutions
were computed. The clearest and most interpretable results were those of
the three-factor solution. An analysis of the eigenvalues supported the view
that the three-factor solution was preferable. The eigenvalues were 18.31
and 11.42 for Factor I, 3.38 and 4.72 for Factor II, and 3.14 and 2.98 for
Factor III. (The first number is the student sample and the second is the
employee sample). The three-factor solution accounted for 37 percent of
the variance in the case of the student sample, while in the case of the
employee sample it accounted for 29 percent of the variance. The low
percentage of variance accounted for may suggest that the scale is measuring a number of specific factors or that further refinement is needed. For
instance, elimination of items not loading highly on any of the factors or
those loading highly on more than one factor might lead to "cleaner"
factors, and therefore a greater percentage of the variance would be
accounted for.
The reliability of the new scale was established by including only those
items which loaded more than .40 on one factor and less than .35 on the
other two factors (30 items total). Using the employee sample, the internal
consistency of the total scales was .86. This coefficient was .70, .85, and .83
for Factors I, II, and III, respectively. Moreover, the total new scale was
administered twice to 24 university students with four weeks in between.
The test retest reliability for the total scale was .82. For the individual
factors it was .70, .79, and .77, respectively.
Table 1 shows that the structure of the factors is very similar in the two
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
1976
217
samples, suggesting the scale's generality. The first factor accounted for
15 percent of the variance in the student sample and 12 percent in the
employee sample. This factor corresponds very closely to the conceptualization of job involvement as active participation in the job. The item with the
highest loading in the case of the employee sample was "How much chance
do you get to use the skills you have learned for your job?" In the student
sample, the item with the highest loading was "How much chance do you
get to try out your own ideas?" All of the 16 items intended to measure
this conceptualization, with one exception in the student sample and two
exceptions in the employee sample, had loadings of more than .40 on this
factor. None of these 16 items had high loadings (.40 or more) on the other
factors.
TABLE 1
Students Sample
I
II
111
Employees Sample
I
II
111
.68
.31
.29
.66
.13
.10
.65
.34
.26
.63
.06
.20
.65
.25
.30
.61
.13
.11
10.
11.
12.
.73
.16
.08
.54
.10
.13
.66
.10
.18
.50
.02
.13
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
218
June
TABLE 1-Continued
Factor Loadings
11
II
II
I1
of my immediate superior
regarding the things about which
I am concerned. (Vroom, 1959)
15. How free do you feel to set your
own work pace? (Vroom, 1962)
16. I am making an important
contribution to the success of
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
1976
219
TABLE 1-Continued
Factor Loadings
Students Sample
Employees Sample
II
I11
II
111
(Dubin, 1955)
17. My job plays an important part in
my ideas about getting ahead.
(Davis, 1966)
18. The people I know at work are a
2 .16 .68
3 -.02 .60
1 .22 .52
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
220
June
TABLE 1-Continued
Factor Loadings
Students Sample
I
111I
Employees Sample
I
11
111
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
221
1976
TABLE 1-Continued
Factor Loadings
II
II
10 items had high loadings (.40 or more) as far as the students were
concerned and eight items had high loadings with respect to the employees.
The items with the highest loadings on this factor were "How well I perform
on my job is extremely important to me" and "I feel badly if I don't perform
well on my job."
The conceptualization of job-involvement as perceiving performance as
consistent with the self-concept did not appear as a separate factor. In the
case of the student sample, four of the five items which intended to measure
it had high loadings on one or more of the above three factors. In the case
of the employees, three of the five items loaded highly on Factor I.
DISCUSSION
"central life interest factor." The third factor, which they labelled "intrinsic
222
June
Hall leaned more towards the second possibility, indicating that the
the three factors. The correlation between the central life interest and
self-esteem is .30 (p < .001). Central life interest correlates .15 (p < .01)
with active participation, and that latter subscale correlates .30 (p < .001)
with importance of performance to self-esteem.
This indicates that while the three factors are factorially different, an
important common element exists between them. It is postulated that the
common element is the self or the self-concept and the three factors express
its different dimensions. Therefore, the three-factor structure of job involvement in the present study may be perceived as engaging three components
of the self.
self." This dimension of the self corresponds to Factor II, which represents
the central life interest conceptualization of job involvement. The individual
reviews different interests in life and expresses his degree of identification
with one of them, namely his work, e.g., the most important things I do are
involved with my job; I enjoy my work more than anything else that I do.
Gergen's second dimension describes the self as an active entity, the doer,
or the "connative self." Factor I of the present study, i.e., active participation, is an expression of this dimension in the work context. The items which
load highly on this factor involve doing or trying, e.g., try out your ideas,
do things your own way, do the things you are best at, do interesting work,
etc.
It should be noted that this is similar to the factor that was labelled "job
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
1976
223
It is the feeling towards achieving or not achieving any goal in the work
situation.
The two items with the highest loadings on this factor were how well I
dynamic interaction. This interaction should explain the significant correlations between the three factors of job involvement.
with his job, actively participates in it, and considers his performance
important to his self-worth. It is, therefore, a complex concept based on
6. Dubin, R. "Industrial Workers' Worlds: A Study of the Central Life Interests of Industrial Workers," Social Problems, Vol. 3 (1956), 131-142.
7. Dubin, R. Human Relations in Administration (Englewood Cliffs, N.J.: Prentice-Hall,
1968).
8. French, J. R. P., and R. Kahn. "A Programmatic Approach to Studying the Industrial
Environment and Mental Health," Journal of Social Issues, Vol. 18 (1962), 1-47.
9. Gergen, K. J. The Concept of Self (New York: Holt, Rinehart and Winston, 1971).
10. Guion, R. "Industrial Morale-the Problem of Terminology," Personnel Psychology,
Vol. 11 (1958), 59-61.
11. Gurin, G., J. Veroff, and S. Feld. Americans View Their Mental Health (New York:
Basic Books, 1960).
12. Hackman, J. R. "Effects of Task Characteristics on Group Products," Journal of Experimental Social Psychology, Vol. 4 (1968), 162-187.
13. Iverson, M. A., and M. E. Reuder. "Ego Involvement as an Experimental Variable,"
Psychological Reports, Vol. 2 (1-956), 147-181.
15. Lawler, E. E., and D. T. Hall. "Relationship of Job Characteristics to Job Involvement,
Satisfaction, and Intrinsic Motivation," Journal of Applied Psychology, Vol. 54 (1970),
305-312.
16. Lodahl, T. M., and M. Kejner. "The Definition and Measurement of Job Involvement,"
Journal of Applied Psychology, Vol. 49 (1965), 24-33.
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms
This content downloaded from 202.70.82.234 on Thu, 14 Jul 2016 09:47:50 UTC
All use subject to http://about.jstor.org/terms