Peterbilt SmartNav

Software Update Procedure

Rev 04/02/13

Option 1 Update from PC with ESA

Option 2 Update from USB Pen Drive

Page 1

Peterbilt SmartNav
Software Update Procedure
Update Notes:
1. This procedure applies to ESA Version 3.5.0.312 or later.
2. Make sure ESA updates have been downloaded, and ESA has been
closed and restarted before updating a SmartNav unit.
3. Interrupting the flashing process may corrupt SmartNav Software.
4. The current version of ESA (4.3.0.69) is compatible with Windows XP
Professional (32 bit), Windows Vista Business (32 bit) and Windows 7
Professional (32 or 64 bit).
5. Many SmartNav units can be flashed using a properly prepared name
brand USB pen drive. Peterbilt recommends Lexar brand pen drives.
6. USB pen drives used for this update must be FAT32 file format.
(Confirm by checking Properties / General / File System on the pen drive.)

Caution: Use of inexpensive or generic pen drives to

perform a SmartNav software update may result in a
failure of the flash process. See page 13 for instructions
to recover from a failed software flash. Be sure that pen
drives used to flash SmartNav are:
1.
2.
3.
4.

Properly formatted (FAT32)

Name brand (Lexar or equal)
Free from viruses
Properly prepared using ESA

Page 2

Option 1
Flash from PC with ESA

Connection Diagram

Diagnostic
Connector

V-CAN

Page 3

Option 1
Hardware Setup
1. Connect PC to Nexiq USB-Link via USB Cable
2. Connect Nexiq USB-Link to Truck Diagnostic Port
3. Connect USB port on the PC to the USB Port on Front of the SmartNav
Head Unit (Use USB 2.0 Hi-Speed Cable)
4. Start ESA and Go To Flashing Wizard:
Tools / Flashing / Flash and Restore Parameters

Page 4

Option 1
Flashing Wizard

Select PACCAR Display

P30-6037-0103

11/11/2011

P30-6037-0104

12/7/2011

Select P30-6037-0104 and Click Flash

Click Next

P30-6037-0104

Disconnect Secondary USB Cable

Wait for Display to Finish Software
Loading, Auto Reboot and return to
the home screen

Page 5

Option 2
Flash from USB Pen Drive

Connection Diagram

Flash

Prepare
Disconnect from PC
Connect to Head Unit

Page 6

Option 2
Flash from USB Pen Drive
Prepare USB Pen Drive
1. Use a New USB Pen Drive with Minimum 250 MB Available Capacity
2. Start ESA and go to Prepare USB Pen Drive Wizard

Tools / Flashing / Prepare USB Pen Drive

Page 7

Option 2
Prepare Pen Drive
Select Division: Peterbilt

Page 8

Option 2
Prepare Pen Drive

P30-6037-0103

11/11/2011

P30-6037-0104

12/7/2011

Insert the USB Pen Drive

into a USB Port on the Computer
Lexar

Select P30-6037-0104

PACCAR Display Software Version P30-6037-0104

Disconnect USB Pen Drive from PC

Follow Directions to Update SmartNav
Head Unit Using Pen Drive

Important Note: When flashing unit with USB Pen Drive, DO Not remove the pen
drive during the flashing process.

Page 9

Option 2
Flash SmartNav Unit with USB Pen Drive
Update Steps:
1.
2.

Turn the ignition key to the accessory power position (first position to the right). The
SmartNav Display unit will power up.
Insert USB pen drive into USB connector on the front of the SmartNav head unit.
Caution: DO NOT remove the USB drive until directed in Step 8. Removing the
USB drive prematurely may corrupt device software.

Step 2
3.

The display screen will recognize the USB connection.

USB
Step 3

Page 10

Pen Drive Update Steps Continued:

4.

The software update will begin automatically, and the display unit will show the message,
Starting USB update mode.

Step 4
5.

When ready to begin the update the display unit will show the message, Verifying
Update Signature.

Step 5
6.

The display screen will then indicate, Updating Image . . . while the software update is
being performed.

Step 6
7.

When the update is complete a new screen will show, Verifying Update.

Page 11
Step 7

Pen Drive Update Steps Continued:

8. With a successful update, the display will show, Update Successful! Remove the
USB Pen Drive at this step.
Important Note: When this screen appears you may be prompted that you
only have 10 seconds to remove the USB pen drive before the flashing
process starts again. Do NOT remove the pen drive during the flashing
process. Removing the USB drive prematurely may corrupt device software.

Step 8
9.

The unit may reboot to a screen with a black background as shown below, and will
indicate UPDATE IN PROGRESS. This means the unit is performing an internal
update. Once complete, the system will automatically reboot to the home screen
with a default radio station of 87.7 FM showing in the bottom bar. Please note that
some user pre-sets, including radio station settings, will be set to factory default.
This inconvenience will be corrected with a future software update.

Step 9
10. The software update is complete.

Note: See page 13 for instructions to manage a flash failure.

Page 12

Recovering from a Failed SmartNav Software Flash:

If any of these 3 images are displayed during a
software update, the flash process has failed.
Images 1 and 2 occur with a bad pen drive, or when
a pen drive is removed before the flash procedure is
complete. Before pursuing technical assistance, do
the following to recover the system.
1. Re-flash with a different pen drive. Inserting a new
pen drive should force an automatic re-boot.
2. If inserting the new pen drive does not force an
automatic re-boot, leave the pen drive in the head
unit and turn the unit off and on to re-start.

Image 1

Note: If using a new pen drive to re-flash,

confirm the pen drive is:
1. Properly formatted (FAT32)
2. Name brand (Lexar or equal)
3. Free from viruses
4. Properly prepared using ESA

Image 2
Image 3 occurs when flashing directly from ESA,
and the USB cable is disconnected before the flash
procedure is complete. ESA 4.3 allows recovery of
head unit. (See next page for instructions)

If any of the recovery processes fail, refer to FSB 5-11

to complete the Diagnostic Check List and contact the
SmartNav Technical Call Center.

Note: See page 14 for head unit recovery.

Page 13

Image 3

Recovering a SmartNav Head Unit:

Click Tools > Flashing >
Prepare USB Pen Drive

Click Recover PACCAR

Display

Click Flash

Follow the instructions for

recovering the PACCAR
Display

Page 14