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PRINTED IN TAIWAN
Revision History
Refer to the table below for changes made on this version of the Veriton Z2610G/Z2611G/Z2620G/Z2621G All-In-One Computer
Service Guide.
Date
ii
Chapter
Updates
Copyright
Copyright 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this guide is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
iii
Conventions
The following textual conventions are used in this service guide.
iv
SCREEN MESSAGES
NOTE
WARNING
Alerts you to any physical risk or system damage that might result from
doing or not doing specific actions.
CAUTION
IMPORTANT
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided
by your regional Acer office to order FRU parts for repair and service of customer machines.
vi
Table of Contents
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1 - Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . 1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front and Right Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chipsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Optical Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
vii
Table of Contents
Reinstalling the Converter Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Reinstalling the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Reinstalling the Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Reinstalling the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Reinstalling the Front Bezel and LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Reinstalling the Left and Right Foot Stands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Reinstalling the Computer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Reinstalling the DIMM Cover and the Module . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Chapter 4 - Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Viewing BIOS checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Bootblock Initialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Bootblock Recovery Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
BIOS Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Flash 4M SOP (If you update BIOS from MP BIOS): . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Flash 4M SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
viii
Chapter 1
The items listed in this section are for reference only. The exact configuration of your PC depends
on the model purchased.
System Features
Component
Description
Processor
LGA1155 socket
Chipset
Hardware monitor
Super I/O
Memory
Display
20 WLED backlight
Audio
I/O ports
Media storage
Card reader
Connectivity
Supports SD(SDHC)/MMC/MS/MSpro/XD
Adapter
135W adapter
FreeDOS
Linpus Xwindows
Kensington lock
Security
Physical Specifications
Aspect
Description
Standard DTX
Mainboard dimensions (W H)
160 220 mm
Environmental Requirements
Aspect
Description
Operating temperature
5 to 35 C (41 to 95 F)
Nonoperating temperature
Operating humidity
Nonoperating humidity
System Tour
The pictures and tables in this section illustrate the physical outlook of the computer.
Item
Component
Integrated webcam
Integrated microphone
Speakers
Power button/indicator
Rear View
Item
Component
Item
Component
Recovery button
10
Panel switch
11
12
Microphone jack
13
AC power jack
Headphone jack
14
Communication/Parallel port
15
Kensington lock
VGA port
16
Line-out jack
17
Hardware Specifications
Processor
Socket: LGA1155
Package type: 32 nm
Core i3-2100T (2.50G 3M 1333FSB), Sandy Bridge, LGA1155, Dual Core, 35W
Core i5-2390T (2.7G 3M 1333FSB), Sandy Bridge, LGA1155, Dual Core-core, 35W
Chipsets
Item
Specification
System chipset
Hardware monitor
Super I/O
Memory
Item
Specification
Controller
Maximum memory
Data rate
1066/1333 MT/s
Supported capacities
1, 2, or 4 GB
DIMM type
DDR3 SoDIMMs
Population rule
You can install memory modules in any combination as long as they match the above
specifications.
Specification
Controller
Form factor
3.5-inch 9.5 mm
Interface
Supported capacities
Specification
Controller
Type
Form factor
Slim type
12.7 mm
Interface
SATA
Supported models
HLDS NSM8XS
PLDS NSM8XS
Ethernet
Item
Specification
Controller
Realtek RTL8111DL
LAN protocol
10/100/1000 Mbps
RJ-45
Wireless LAN
Item
Specification
WLAN module
Lite-On WN6602RH
Protocol
802.11 b/g/n
Audio
Item
Specification
Controller
Webcam
Item
Specification
Resolution
2.0 MP
Supported models
Chicony CNFA25821004591L
Power Adapter
Item
Specification
Adapter
Chapter 2
System Utilities
CMOS Setup Utility
CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are
already properly configured and optimized, there is normally no need to run this utility.
You will need to run this utility under the following conditions:
When a configuration error is detected by the system and you are prompted ("Run Setup" message) to
make changes to the BIOS settings.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM, which allows configuration data to be retained when power is
turned off. The values take effect when the system is booted. POST uses these values to configure the
hardware. If the values and the actual hardware do not agree, POST generates an error message. You must
run this utility to change the hardware settings from the default or current configuration.
IMPORTANT
NOTE
If you repeatedly receive Run Setup messages, the RTC battery located on the mainboard
(BT1) may be defective. In this case, the system cannot retain configuration values in CMOS.
Replace the RTC battery with a new one.
For ease of reading, CMOS Setup Utility will be simply referred to as Setup or Setup Utility in this
Service Guide.
If the computer is already turned on, save your data and close all open applications, then restart the computer.
2.
If you fail to press Delete before POST is completed, you will need to restart the computer.
Use the Left/Right arrow keys to move between the menu screens, then press Enter to view that menu tab.
Use the Up/Down arrow keys to move between the menu options, then press Enter to execute that option.
Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other
options lead to dialog boxes that prompt you for information.
Some options (marked with a ) lead to submenus that enable you to change the values for the option. Use
the Up/Down/Left/Right arrow keys to scroll through the items in the submenu
10
Function
Up/Down/Left/
Right arrow keys
Move the cursor to the menu/field you want.The currently selected field will be highlighted.
Enter
Move the cursor to the previous and next page of a multipage menu.
Home
End
+ and -
To select a value for the currently selected field (only if it is user-configurable). Press these
keys repeatedly to display all possible entries. A parameter that is enclosed in square
brackets [ ] is user-configurable. Grayed-out parameters are not user-configurable for one
of the following reasons:
Esc
When you are making selections from a pop-up menu, closes the pop-up without making
a selection.
F1
To bring up the General Help window. The General Help window describes other Setup
navigation keys that are not displayed on the legend bar.
F7
F8
F9
F10
The screenshots used in this section are for illustration only. The values displayed may not be
the same as those in your computer.
In the descriptive tables following each of the menu screen illustrations, settings in boldface are
the default and suggested settings.
11
Main menu
Field
Description
System BIOS
Version
Build Date
Processor
<model>
Core Frequency
Count
Memory
Size
12
Product Name
System Date
System Time
Advanced menu
Field
Description
Miscellaneous
Access this submenu to view the properties of installed SATA devices and
configure miscellaneous system settings.
Access this submenu to enable or disable various Intel technology functions and
configure video memory settings.
Integrated Peripherals
Access this submenu to enable or disable operation modes for the onboard I/O
controllers.
PC Health Status
13
Miscellaneous submenu
Field
Description
Your computer supports four SATA channels, each channel allows one SATA device to be
installed. Press Enter to display the individual configuration screen of installed SATA drive(s).
Bootup Num-Lock
If you set this item to On, the keyboard Num Lock key will be active when
the computer boots up.
On
Off
USB Beep
Message
Select whether to allow the BIOS to emit error beeps or display error
messages during USB device enumeration.
Disabled
Enabled
14
Value
Field
Description
Value
Intel EIST
Disabled
Enabled
Select whether to enable the Intel Turbo Boost Technology. This technology
allows a dynamic increase in CPU clock-speed based on current work
demand.
Disabled
Enabled
Intel XD Bit
Select whether to enable the Intel Execute Disable Bit Technology. XD Bit is
a hardware-based security feature that can reduce exposure to viruses and
malicious-code attacks and prevent harmful software from executing and
propagating on the computer or network.
Disabled
Enabled
Intel VT
Disabled
Enabled
Video Memory
Size
Displays the size of video memory detected during boot-up. This applies to
systems supporting the ATI HyperMemory technology.
64 MB
128 MB
DVMT Mode
DVMT
Fixed
Notes:
The Video Memory Size and DVMT Mode, ields are only available when a graphics card is installed.
15
Field
Description
Value
Disabled
Enabled
AHCI
Native IDE
RAID
Disabled
Enabled
Disabled
Enabled
Auto
Floppy
Hard Disk
Disabled
Enabled
Disabled
Enabled
Enabled
Disabled
16
Field
Description
These items lets you monitor the parameters for critical voltages, temperatures
and fan speeds.
Smart Fan
Value
Disabled
Enabled
17
Power menu
Field
Description
Value
Use this item to define how your system suspends. Default value
is S3 (STR), the suspend mode is suspend to RAM, i.e., the
system shuts down with the exception of a refresh current to the
system memory.
S1 (POS)
S3 (STR)
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
S1/S3 Wakeup
S4/S5 Wakeup
Disabled
S1/S3 Wakeup
S4 Wakeup
Last State
Off
On
18
Security menu
Field
Description
Value
Supervisor Password
Installed
Not Installed
User Password
Displays the user password status. Only the following menus will
be accessible when this password is used to logged in:
System Date and System Time
Exit Without Saving
The F9 key (Load Default Settings) will also be unavailable.
Change Supervisor
Password
Press Enter to change the user password. Note that this field:
is only accessible when a supervisor password is set;
is cleared when the supervisor password is cleared.
Security Option
Setup
System
19
The maximum length of password contains 8 alphanumeric characters. The following keys are valid:
A-Z, a-z (case-insensitive)
0-9
` - + [ ] \ ; ' , . /,
Special keypad characters: 0-9 / * - +
When you are prompted to enter a password, you have three tries before the system halts. Do not forget
your password. If you forget your password, you may have to return your computer to your dealer to reset
it.
You need to set a supervisor password first before setting the user password.
Select Change Supervisor Password or Change User Password, then press Enter.
IMPORTANT
3.
Be very careful when typing your password because the characters do not appear on the
screen. Only shaded blocks representing each typed character are visible.
Retype the password to verify the first entry, then press Enter.
Press Enter.
5.
Press F10 to save the password and close the Setup Utility.
Select Change Supervisor Password or Change User Password, then press Enter.
3.
4.
Retype the new password to verify the first entry, then press Enter.
Press Enter.
6.
Press F10 to save the password and close the Setup Utility.
When the supervisor password is removed, the user password will also be remove.
Select Change Supervisor Password or Change User Password, then press Enter.
3.
Press Enter twice without entering anything in the new and confirm password fields.
20
4.
Press Enter.
5.
Press F10 to save the changes you made and close the Setup Utility.
Field
Description
Displays the device assigned to the specified boot sequence. The Setup Utility
attempts to boot the operating system in this order. By default, the computer searches
for boot devices in the following order:
EFI environment
Hard disk
Optical drive (CD/DVD)
Removable device
Network boot (LAN)
Press Enter to set the boot priority for the EFI (Extensible Firmware Interface)
environment.
Press Enter to set the boot priority for the hard drive.
Press Enter to set the boot priority for the optical drive.
Press Enter to set the boot priority for a removable USB drive.
Quiet Boot
When enabled, BIOS will show a full screen logo when booting; if
disabled, BIOS will show the diagnostic POST screen when booting.
Disabled
Enabled
Halt On
Determines whether the system will stop for an error during the POST.
Options include:
All, but Keyboard If a keyboard error is detected, BIOS will pause
the system.
All Errors - Any error detected will pause the system.
No Errors BIOS will ignore any errors detected during POST
All, But
Keyboard
All Errors
No Errors
Value
21
Exit menu
Field
Description
Save changes made and close the Setup utility. Keyboard shortcut: F10
Discard changes made and close the Setup utility. Keyboard shortcut: Esc
Save Changes
Discard Changes
Discard all changes made to the Setup utility and load the previous configuration settings.
Load the factory default settings for all Setup parameters. Keyboard shortcut: F9
Save the current configuration settings as user default values. Keyboard shortcut: F8
Load the user default settings for all Setup parameters. Keyboard shortcut: F7
22
Chapter 3
Disassembly Tools
In performing the disassembly process, you will need the following tools:
Philips screwdriver
Hex screwdriver
Flat screwdriver
NOTES
To reinstall the system components and assemble the unit, perform the disassembly procedures in
reverse.
The screws for the different components vary in size. During the disassembly process, group the screws
with their corresponding components to avoid mismatches when putting back the components.
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.
Make sure that the optical disc drive and the card reader slot are empty.
2.
3.
4.
Unplug the network cable and all connected peripheral devices from the computer.
5.
Place the computer on a flat, steady surface with the rear cover facing upward.
23
Disassembly Procedures
Removing the DIMM Cover and Module
1.
2.
Use a philip screw driver and remove the screw securing the DIMM cover.
3.
Quantity
Color
Torque
Part Number
Black
Release the latch on both sides of the DIMM module and remove the DIMM module from the system.
A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above
image. Follow local regulations for disposing this type of circuit board.
24
2.
Lift to remove the plastic shell covering the computer stand screws.
3.
Quantity
Color
Torque
Part Number
Silver
86.00J97.668
25
4.
26
1.
2.
Remove the screws securing the left and right foot stands.
Quantity
Color
Torque
Part Number
Black
86.ZA324.8R0
3.
Remove the left and right foot stands by sliding it down and out.
27
28
1.
Remove the left and right foot stands by following the procedures described on pages 26.
2.
Turn the system over and carefully pry loose the front bezel.
3.
Turn over the front bezel and remove the screws on the right side of the LCD panel.
Quantity
Color
Torque
Part Number
Black
86.ZA324.8R0
4.
5.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
29
30
6.
7.
8.
9.
Slip the webcam cable through the hole to remove the front bezel.
31
10. For model with touch panel capability, disconnect the cable from the touch panel board.
11. Disconnect the touch panel board cable from the system.
32
12. Remove the screws securing the touch panel board to the system; then remove the cable and lift to
remove the touch panel board from the system.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above
image. Follow local regulations for disposing this type of circuit board.
NOTE:
When reassembling the LCD panel, dont forget the touch panel control board in the reassembly
process.
33
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
Remove the screw securing the hard drive bracket to the system.
3.
34
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
4.
5.
Remove the screws securing the hard drive to the hard drive bracket.
Quantity
Color
Torque
Part Number
Silver
86.00N22.A60
35
6.
Slide the hard drive out of the hard drive bracket to remove it.
36
1.
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
Remove the screw securing the optical drive module to the system.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
3.
Nudge the optical drive module out and disconnect the SATA cable from the module.
4.
Use a screw driver and nudge out the optical drive module and pull it out of the system.
37
5.
Remove the screws securing the bracket to the optical drive; then remove the bracket.
Quantity
Color
Torque
Part Number
Silver
86.00K77.223
38
1.
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
3.
4.
Quantity
Color
Torque
Part Number
Silver
86.7A122.4R0
39
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
3.
Remove the screws securing the converter board; then remove the converter board from the system.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above
image. Follow local regulations for disposing this type of circuit board.
40
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
3.
Release the two lower white tabs from the latches and lift to remove the power switch LED from the
system.
41
42
4.
5.
Slide out the power switch LED cable and remove the power switch LED from the system.
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
Remove the power switch LED by following the procedure described on page 41.
3.
4.
43
44
5.
6.
Remove the front bezel and LCD panel by following the procedure described on page 28.
2.
3.
Remove the four captive screws and the screws securing the thermal module.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
45
4.
46
1.
Remove the thermal module by following the procedure described on the previous section.
2.
3.
Rotate the load lever to the open position (2) at the same time this action will open the retention plate to
expose the processor..
4.
47
Remove the DIMM cover and DIMM module by following the procedure described on page 24.
2.
Remove the front bezel and LCD panel by following the procedure described on page 28.
3.
Remove the hard drive by following the procedures described on page 34.
4.
5.
Remove the WLAN card by following the procedure described on page 38.
6.
Remove the converter board by following the procedure described on page 40.
7.
Remove the power switch LED by following the procedure described on page 41.
8.
9.
Remove the thermal module by following the procedure described on page 45.
10. Remove the processor by following the procedure described on page 46.
11. Disconnect all cables connected to the mainboard.
48
12. Remove the adhesive tapes and remove the screws securing the mainboard.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above
image. Follow local regulations for disposing this type of circuit board.
The RTC battery has been highlighted with a yellow circle in the above image. Detach the RTC
battery and follow local regulations for disposing it.
49
Reassembly Procedures
Reinstalling the Mainboard
50
1.
2.
Replace the screws and the adhesive tapes to secure the mainboard.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
3.
2.
IMPORTANT
Note the golden arrow on the corner to make sure the processor is properly oriented over the
socket.
Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal
grease residue. Wipe the die surface several times to make sure that no particles or dust
contaminants are evident. Allow the alcohol to evaporate before continuing. Apply just enough
thermal grease to evenly coat the surface of the processor die.
51
3.
Close the retention plate on the processor and rotate the lever to clamp down the retention plate on the
processor.
4.
52
1.
2.
3.
Replace the thermal module on top of the processor. Make sure that the screws align with the screw
holes.
4.
Replace the screws and tightened the four captive screws to secure the thermal module in place.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
53
5.
54
2.
3.
55
4.
56
Slide the power switch LED cable under the cables as shown.
2.
3.
Reinstall the power switch LED into the slot and gently push down until the tabs snap into place.
57
58
Reinstall the converter board and secure it to the system with the screws.
Quantity
Color
Torque
Part Number
Silver
86.7A554.6R0
2.
Reinstall the WLAN card by inserting it into the WLAN slot on the mainboard.
59
2.
3.
Quantity
Color
Torque
Part Number
Silver
86.7A122.4R0
60
1.
2.
Reinstall the bracket to the optical drive module and secure it with the screw.
Quantity
Color
Torque
Part Number
Silver
86.00K77.223
Partially slide the optical drive module into the optical drive bay.
61
3.
4.
Gently push the optical module all the way and secure it with the screw.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
62
1.
2.
Quantity
Color
Torque
Part Number
Silver
86.00N22.A60
63
64
3.
4.
Replace the hard drive bracket into the hard drive bay and slide it in place.
5.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
Reinstall all the components by following the procedure from page 50 to page 62.
2.
For model with touch panel capability, reconnect the cable and secure the touch panel board to the
system with the screws.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
65
66
3.
4.
Reconnect the cable from the LCD panel to the touch panel board connector.
5.
6.
67
68
7.
8.
9.
10. Secure the left side of the LCD panel with the screws.
Quantity
Color
Torque
Part Number
Silver
86.00K96.644
69
11. Secure the right side of the LCD panel with the screws and replace the front bezel on top of the LCD
panel.
Quantity
Color
Torque
Part Number
Black
86.ZA324.8R0
12. Secure the front bezel on the system by gently pushing it downward until you hear the latches clicks into
place.
70
Reinstall the front bezel and LCD module by following the procedures on page 65.
2.
Replace the left and right foot stands by gently pushing it in and sliding it up.
3.
Secure the left and right foot stands with the screws.
Quantity
Color
Torque
Part Number
Black
86.ZA324.8R0
Reinstall the left and right foot stands by following the procedures on page 70.
71
72
2.
3.
Quantity
Color
Torque
Part Number
Silver
86.00J97.668
4.
2.
Insert the DIMM module and gently push down until the latches on both sides click into place.
73
3.
74
Quantity
Color
Torque
Part Number
Black
Chapter 4
Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
The diagnostic tests described in this chapter are only intended to test Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system
responses.
1.
2.
Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating
thesame operation.
3.
Refer to Power System check and Beep Codes to determine which corrective action to perform.
Check if the power cable is properly connected to the AC power jack and a functional AC power source.
Check if the voltage selector switch is set to the correct voltage setting.
Inspect the LED indicators on the front panel, which can indicate the malfunction.
2.
3.
Make sure nothing in the system is making contact that could short out power.
4.
75
Turn off the system and all the peripherals connected to it.
2.
3.
4.
5.
6.
Remove the system covers.For instructions on removing system covers, refer to System Disassembly.
7.
8.
Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9.
Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used
when an error occurs before the system video has been initialized. Beep codes will be generated by the
system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method
is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for
viewing AMIBIOS checkpoints.
Beep Symptom
System is ready.
System is OK.
BIOS damaged.
BIOS is damaged, BIOS POST jumps to Boot Block to
execute the default procedures.
CMOS damaged.
CMOS checksum error or CMOS battery loss occurs.
Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint
sare very useful in aiding software developers or technicians in debugging problems that occur during the preboot process.
Viewing all checkpoints generated by the BIOS requires acheckpoint card, also referred to as a POST card or
POST diagnostic card. These are ISA or PCI add-in cards that show the value of I/O port 80h on a LED
display. Checkpoints may appear on the bottom right corner of the screen during POST. This display method
islimited, since it only displays checkpoints thatoccur after the video card has been activated.
Please note that checkpoints may differ between different platforms based on system
configuration.Checkpoints may change due to vendor requirements,system chipset or option ROMs
from add-in PCI devices.
Checkpoint
Description
Before D0
If boot block debugger is enabled, CPU cache-as-RAM functionality is enabled at this point. Stack
will be enabled from this point.
D0
Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other CPU
critical initialization. Early chipset initialization is done.
D1
Early super I/O initialization is done including RTC and keyboard controller. Serial port is enabled
at this point if needed for debugging. NMI is disabled. Perform keyboard controller BAT test. Save
power-on CPUID value in scratch CMOS. Go to flat mode with 4GB limit and GA20 enabled.
D2
Verify the boot block checksum. System will hang here if checksum is bad.
D3
Disable CACHE before memory detection. Execute full memory sizing module. If memory sizing
module not executed, start memory refresh and do memory sizing in Boot block code. Do
additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
D4
Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
D5
Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS now
executes out of RAM. Copies compressed boot block code to memory in right segments. Copies
BIOS from ROM to RAM for faster access. Performs main BIOS checksum and updates recovery
status accordingly.
D6
Both key sequence and OEM specific method is checked to determine if BIOSrecovery is forced.
Main BIOS checksum is tested. If BIOS recovery is necessary,control flows to checkpoint E0. See
Bootblock Recovery Code Checkpoints sectionfor more information.
D7
Restore CPUID value back into register. The Bootblock-Runtime interface module is moved to
system memory and control is given to it. Determine whether to execute serial flash.
D8
The Runtime module is uncompressed into memory. CPUID information is stored in memory.
D9
Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves
all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing SMRAM.
DA
Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See
POST Code Checkpoints section of document for more information.
DC
E1-E8 EC-EE
OEM memory detection/configuration error. This range is reserved for chipset vendors & system
manufacturers. The error associated with this value may be different from one platform to the next.
77
Checkpoints may differ between different platforms based on system configuration. Checkpoints
maychange due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
Checkpoint
Description
E0
Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9
EA
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EB
EF
F0
F1
F2
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3
F5
Disable L1 cache.
FA
Check the validity of the recovery file configuration to the current configuration of the flash part.
FB
Make flash write enabled through chipset and OEM specific method. Detect proper flash part.
Verify that the found flash part size equals the recovery file size.
F4
The recovery file size does not equal the found flash part size.
FC
FD
FF
The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware.
Restore CPUID value back into register. Give control to F000 ROM at F000:FFF0h.
78
BIOS Recovery
When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is
damaged. This maybe cause by an interruption during a BIOS flash procedure (e.g. a power outage) or a
corrupted BIOS code, which will cause the system to go into an unbootable state.You need to access and
execute the boot block program to reboot the computer and recover the regular BIOS code.
Note the following when restoring the BIOS settings:
Make sure the computer is connected to a UPS unit during the BIOS recovery process.
The BIOS recovery media should be prepared in a computer running the Windows 7 OS. A USB flash
drive can be used.
Set up a computer running the Windows 7 operating system and connect the BIOS recovery media
(bootable USB flash drive).
2.
Copy the target BIOS ROM file to the BIOS recovery media and rename it as amiboot.rom.
3.
This procedure is only applicable when the boot block section is still valid.
1.
2.
Put the BIOS.ROM (like P01-A0) to a bootable USB memory key (Disk on Key, DOK).
3.
4.
5.
The system will now execute the BIOS recovery process. You will hear a long beep followed by a short beep.
6.
When you see the logo and message on screen, press Delete to enter BIOS setup menu.
7.
79
8.
80
BIOS Update
Updating the BIOS
This BIOS updating procedure is for a computer running a 32- or 64-bit Windows OS.
1.
2.
Enter the WinTool\32 folder for Windows 32-bit, Wintool\64 folder for Windows 64-bit.
3.
Double-click on WFlash2M.bat.
4.
You will get a dialog box asking you to allow the program to make changes to the computer. Press Yes to
continue.
5.
6.
7.
Press Delete when the company logo is displayed on the screen to enter BIOS Setup Menu.
8.
9.
Select Load Default Setting and press Enter. Select Yes to load default setting.
81
82
2.
3.
4.
5.
6.
7.
8.
9.
Lock ME jumper.
Flash 4M SOP
1.
2.
3.
4.
5.
6.
7.
8.
Boot system.
9.
When you see the LOGO or hear one short beep, please press Delete to enter BIOS Setup Menu.
83
84
Chapter 5
System Architecture
This chapter shows the block diagram and board layout of the Veriton Z2610G/Z2611G/Z2620G/Z2621G
computer.
Block Diagram
The core subsystems of the computer are depicted in the following block diagram.
85
Mainboard Layout
This section shows the major mainboard components.
GPU Board
86
87
UMA Board
88
89
90
Chapter 6
NOTE
Part number changes will not be noted in this printed Service Guide. The part numbers listed
in this Service Guide may differ from those given to regional AUTHORIZED SERVICE
PROVIDERS. You MUST use the local FRU list provided by your regional office to order
FRU parts for repair and service of customer machines. Make sure that you are using the
most up-to-date information available on your regional web site or channel when ordering
FRU parts.
Follow the local government regulations, or the rules set by your regional office on how to return or
dispose of defective parts.
91
Exploded Diagram
92
Number
Part Name
Number
Part Name
Hinge
10
Converter Board
Back Cover
11
Main Board
Foot Stand
12
Panel Bracket
Panel Holder
13
Control Board
ODD
14
Touch Panel
ODD Bezel
15
Switch Holder
CPU Fan
16
Front Bezel
HDD Cage
17
Camera
HDD
93
FRU List
Category
Part Name
Part Number
MB.NCR01.001
CONVERTER BOARD
19.NCR01.001
NI.10200.034
27.T30V1.004
CONTROL CABLE
50.VBK01.004
50.NCR01.001
BOARDS
CABLES
94
Category
Part Name
Part Number
50.NCR01.002
50.NCR01.003
WEBCAM CABLE
50.NCR01.004
50.NCR01.005
LVDS CABLE
50.NCR01.006
50.NCR01.007
50.NCR01.008
57.NCR01.001
CAMERA
CASE/COVER/BRACKET ASSEMBLY
ODD BRACKET
33.VBK01.001
33.NCY01.001
HINGE COVER
42.NCR01.001
42.NCR01.002
60.NCY01.001
60.NCR01.001
95
Category
Part Name
Part Number
ODD BEZEL
42.NCR01.003
60.NCR01.002
HDD BRACKET
33.NCR01.002
42.NCR01.004
HINGE STAND
60.NCR01.003
60.NCR01.005
60.NCR01.006
CPU/PROCESSOR
96
Category
Part Name
Part Number
KC.21001.CI3
KC.21201.CI3
KC.24001.SI5
KC.25001.SI5
KC.25001.TI5
KC.62001.DEG
KC.62001.DET
KC.84001.DEG
KC.85001.DEG
KU.0080D.057
KU.0080F.014
23.NCR01.001
AP.13503.010
KH.32007.011
KH.32001.022
DVD-RW DRIVE
FAN
ADAPTER
KH.50007.012
KH.50001.022
KH.01K07.003
97
Category
Part Name
Part Number
KH.01K08.008
KH.01K01.016
KH.01K08.013
KH.15K01.002
KH.15K08.003
60.NCR01.007
KB.RF40B.042
KB.RF40B.043
KB.RF40B.044
KB.RF40B.045
KB.RF40B.046
KB.RF40B.047
KB.RF40B.048
KB.RF40B.049
KB.RF40B.050
KB.RF40B.051
KB.RF40B.052
KB.RF40B.053
HEATSINK
KEYBOARD
98
Category
Part Name
Part Number
KB.RF40B.054
KB.RF40B.055
KB.RF40B.056
KB.RF40B.057
KB.RF40B.058
KB.RF40B.059
KB.RF40B.060
KB.RF40B.061
KB.RF40B.062
KB.RF40B.063
KB.RF40B.064
KB.RF40B.065
KB.RF40B.066
KB.RF40B.067
KB.RF40B.068
KB.RF40B.069
KB.RF40B.070
99
Category
100
Part Name
Part Number
KB.RF40B.071
KB.RF40B.072
KB.RF40B.073
KB.RF40B.074
KB.RF40B.075
KB.RF40B.076
KB.RF40B.077
KB.RF40B.078
KB.RF40B.079
KB.RF40B.080
KB.RF40B.081
KB.RF40B.082
KB.RF40P.001
KB.RF40P.002
KB.RF40P.003
KB.RF40P.004
KB.RF40P.005
Category
Part Name
Part Number
KB.RF40P.006
KB.RF40P.007
KB.RF40P.008
KB.RF40P.009
KB.RF40P.010
KB.RF40P.011
KB.RF40P.012
KB.RF40P.013
KB.RF40P.014
KB.RF40P.015
KB.RF40P.016
KB.RF40P.017
KB.RF40P.018
KB.RF40P.019
KB.RF40P.020
KB.RF40P.021
KB.RF40P.022
101
Category
102
Part Name
Part Number
KB.RF40P.023
KB.RF40P.024
KB.RF40P.025
KB.RF40P.026
KB.RF40P.027
KB.RF40P.028
KB.RF40P.029
KB.RF40P.030
KB.RF40P.031
KB.RF40P.032
KB.RF40P.033
KB.RF40P.034
KB.RF40P.035
KB.RF40P.036
KB.RF40P.037
KB.RF40P.038
KB.RF40P.039
Category
Part Name
Part Number
KB.RF40P.040
KB.RF40P.041
KB.RF40B.092
KB.RF40P.083
KB.PS203.139
KB.PS203.140
KB.PS203.141
KB.PS20P.003
KB.PS203.142
KB.PS203.145
KB.PS203.146
KB.PS203.147
KB.PS203.148
KB.PS203.150
KB.PS203.151
KB.PS203.152
KB.PS203.153
KB.PS203.154
103
Category
Part Name
Part Number
KB.PS203.155
KB.PS203.156
KB.PS203.157
KB.PS203.158
KB.PS203.159
KB.PS203.160
KB.PS203.161
KB.PS203.162
KB.PS203.163
KB.PS203.164
KB.PS203.165
KB.PS203.166
KB.PS203.167
KB.PS203.168
KB.PS203.169
KB.PS203.170
KB.PS203.171
KB.PS203.324
KB.PS203.350
KB.PS203.354
KB.PS203.355
KB.PS20P.001
104
KB.PS20P.004
KB.PS20P.005
Category
Part Name
Part Number
KB.PS20P.006
KB.PS20P.007
KB.PS20P.008
KB.PS20P.009
KB.PS20P.010
KB.PS20P.011
KB.PS20P.012
KB.PS20P.013
KB.PS20P.014
KB.PS20P.015
KB.PS20P.016
KB.PS20P.017
KB.PS20P.018
KB.PS20P.019
KB.PS20P.020
KB.PS20P.021
KB.PS20P.022
KB.PS20P.023
KB.PS20P.024
KB.PS20P.025
KB.PS20P.026
KB.PS20P.027
KB.PS20P.028
KB.PS20P.029
KB.PS20P.030
105
Category
Part Name
Part Number
KB.PS20P.031
KB.PS20P.032
KB.PS20P.033
KB.PS20P.034
6M.NCY01.001
KN.1GB03.034
KN.1GB07.004
KN.1GB0H.017
KN.2GB03.021
KN.2GB07.004
KN.2GB0H.010
KN.4GB03.005
KN.4GB04.001
KN.4GB09.002
47.NCR01.001
47.NCR01.002
47.NCR01.003
MEMORY
MISCELLANEOUS
106
Category
Part Name
Part Number
47.NCR01.004
47.NCR01.005
MS.11200.080
MS.11200.082
33.NCR01.003
86.VBK01.001
SCRW MS/P2*3NBX
86.VBK01.002
86.VBK01.003
SCRW #6_32_0.43L
86.NCR01.001
SCREW M2 CAP L4 NI
86.NBY01.003
86.VBK01.004
86.VBK01.005
SPEAKER
23.VBK01.004
SCREWS
SPEAKER
107
108
Appendix A
Items
Z2610G
Z2611G
Z2620G
CPU
Chipset
H61
GPU
UMA
UMA
Touch feature
N/A
Yes
N/A
Yes
Optical drive
DVD-Multi
DVD-Multi
DVD-Multi
DVD-Multi
Card Reader
Yes
Yes
Yes
Yes
Webcam
Yes
Yes
Yes
Yes
Z2621G
109
Appendix B
Item
Device Name
Vendor
Access Point
Buffalo
Buffalo
X Bridge
Bluetooth Devices
Motorola
Logitech
Motorola
Sony
Acer
Acer
Dell
Dell
Dell
Dell
Earphone /Microphone
Hawk
Projector
3300MP Projector
Dell
SIM Card
FarEasTone
Chunghwa Telecom
W37G (HDMI)
Westinghouse
TC-37MPK (VGA/HDMI)
Panasonic
USB 3G Card
Huawei
USB Camera
Canon
PQI
Transcend
Apacer AH421 8 GB
Apacer
A-Data
Transcend
External LCD
TV
111
Item
Device Name
Vendor
USB HDD
Transcend
USB ODD
Plextor
Huawei
PowerSync
Techworks
Logitech
Logitech
USB Keyboard/Mouse
Dell
USB Printer
HP
USB Speaker/Joystick
JS
Dell
HP
HP
Lexar
Sony
Sony
SanDisk
SanDisk
PQI
Transcend
A-DATA
RiDATA
SanDisk
Apacer
SanDisk
Kingston
Olympus
Fujifilm
Wireless Printer
Memory Stick
Multimedia Card
SD Card
xD Card
112
Vendor/Model No.
eZappa WIH61_1394(N)_Logo(N)_Eup(Y)
MB.NCR01.001
eZappa WIH61_1394(N)_Logo(N)_Eup(Y)_NV
GT520M(Y)
MB.NCX01.001
EAIO1120
Wistron eMachines Bezel EAIO1120 w/i ODD, w/i CR, w/i Webcam,
for 20 w/i HX110A chassis
PZ.11900.273
HX110A
HS.13100.223
Ci3-2120
KC.21201.CI3
Ci3-2100T
KC.21001.TI3
Ci3-2100
KC.21001.CI3
Ci7-2600S
KC.26001.SI7
Ci5-2500S
KC.25001.SI5
Ci5-2500T
KC.25001.TI5
Ci5-2400S
KC.24001.SI5
Ci5-2390T
KC.23901.TI5
PDCG850
CPU Intel Pentium Dual-Core G850 LGA 3M 1333 1155 65W 2.9G
KC.85001.DEG
PDCG840
CPU Intel Pentium Dual-Core G840 LGA 2.8G 3M 1333 1155 65W
KC.84001.DEG
PDCG620
CPU Intel Pentium Dual-Core G620 LGA 2.6G 3M 1066 1155 65W
KC.62001.DEG
PDCG620T
CPU Intel Pentium Dual-Core G620T LGA 2.2G 3M 1066 1155 35W
SO1GBIII13
ACR128X64D3S1333C9
KN.1GB07.004
SO1GBIII13
GU672203EP0200
KN.1GB0H.017
SO1GBIII13
SO2GBIII13
KC.62001.DET
KN.1GB03.034
ACR256X64D3S1333C9
KN.2GB07.004
Type
Vendor/Model No.
SO2GBIII13
GU6C2303EP0200
KN.2GB0H.010
SO2GBIII13
NT2GC64B88B0NS-CG
KN.2GB03.021
SO4GBIII13
KN.4GB03.005
SO4GBIII13
KN.4GB0B.015
SO4GBIII13
KN.4GB04.001
SO4GBIII13
KN.4GB09.002
D320GB7.2KS
Jupiter
KH.32007.011
D500GB7.2KS
Jupiter
KH.50007.012
D1000GB7.2KS
Jupiter
KH.01K07.003
D320GB7.2KS3
Pharaoh 6G
KH.32001.022
D500GB7.2KS3
Pharaoh 6G
KH.50001.022
D1000GB7.2KS3
Pharaoh 6G
KH.01K01.016
D1500GB7.2KS
Brinks
KH.15K01.002
D320GB7.2KS3
XL500-1D
KH.32008.023
D500GB7.2KS3
XL500-1D
KH.50008.022
D1000GB7.2KS3
XL500-2D
KH.01K08.012
D1000GB5.4KS3
GP500
KH.01K08.013
Type
Vendor/Model No.
D1000GB5.4KS
GP500M-2D
KH.01K08.008
D1500GB5.4KS
GP667
KH.15K08.003
NSM8XS
GT34N
KU.0080D.057
NSM8XS
DS-8A5SH
KU.0080F.014
135W
PA-1131-07AC
AP.13503.010
DLED20.1HD+
LED LCD LPL 20W HD+ None Glare LM200WD3 TLC7 LF 250nit
5ms 1000:1
LM200WD3-TLC7
LK.20008.014
PS2/eCooper
KB.PS203.139
PS2/eCooper
KB.PS203.140
PS2/eCooper
KB.PS203.141
PS2/eCooper
KB.PS203.142
PS2/eCooper
KB.PS203.143
PS2/eCooper
KB.PS203.144
PS2/eCooper
KB.PS203.145
PS2/eCooper
KB.PS203.146
PS2/eCooper
KB.PS203.147
PS2/eCooper
KB.PS203.148
NI.10200.043
Type
Vendor/Model No.
PS2/eCooper
KB.PS203.149
PS2/eCooper
KB.PS203.150
PS2/eCooper
KB.PS203.151
PS2/eCooper
KB.PS203.152
PS2/eCooper
KB.PS203.153
PS2/eCooper
KB.PS203.154
PS2/eCooper
KB.PS203.155
PS2/eCooper
KB.PS203.156
PS2/eCooper
KB.PS203.157
PS2/eCooper
KB.PS203.158
PS2/eCooper
KB.PS203.159
PS2/eCooper
KB.PS203.160
PS2/eCooper
KB.PS203.161
PS2/eCooper
KB.PS203.162
PS2/eCooper
KB.PS203.163
PS2/eCooper
KB.PS203.164
PS2/eCooper
KB.PS203.165
Type
Vendor/Model No.
PS2/eCooper
KB.PS203.166
PS2/eCooper
KB.PS203.167
PS2/eCooper
KB.PS203.168
PS2/eCooper
KB.PS203.169
PS2/eCooper
KB.PS203.170
PS2/eCooper
KB.PS203.171
PS2/eCooper
KB.PS203.272
PS2/eCooper
KB.PS203.324
PS2/eCooper
KB.PS203.350
PS2/eCooper
KB.PS203.354
PS2/eCooper
KB.PS203.355
PS2/eCooper
KB.PS20P.001
PS2/eCooper
KB.PS20P.002
PS2/eCooper
KB.PS20P.003
PS2/eCooper
KB.PS20P.004
PS2/eCooper
KB.PS20P.005
PS2/eCooper
KB.PS20P.006
PS2/eCooper
KB.PS20P.007
Type
Vendor/Model No.
PS2/eCooper
KB.PS20P.008
PS2/eCooper
KB.PS20P.009
PS2/eCooper
KB.PS20P.010
PS2/eCooper
KB.PS20P.011
PS2/eCooper
KB.PS20P.012
PS2/eCooper
KB.PS20P.013
PS2/eCooper
KB.PS20P.014
PS2/eCooper
KB.PS20P.015
PS2/eCooper
KB.PS20P.016
PS2/eCooper
KB.PS20P.017
PS2/eCooper
KB.PS20P.018
PS2/eCooper
KB.PS20P.019
PS2/eCooper
KB.PS20P.020
PS2/eCooper
KB.PS20P.021
PS2/eCooper
KB.PS20P.022
PS2/eCooper
KB.PS20P.023
PS2/eCooper
KB.PS20P.024
PS2/eCooper
KB.PS20P.025
PS2/eCooper
KB.PS20P.026
PS2/eCooper
KB.PS20P.027
PS2/eCooper
KB.PS20P.028
PS2/eCooper
KB.PS20P.029
PS2/eCooper
KB.PS20P.030
PS2/eCooper
KB.PS20P.031
PS2/eCooper
KB.PS20P.032
PS2/eCooper
KB.PS20P.033
PS2/eCooper
KB.PS20P.034
PS2/eCooper
KB.PS20P.069
Type
PS2/eCooper
KB.PS20P.070
PS2/eCooper
KB.PS20P.072
PS2/eCooper
KB.PS20P.115
PS2/Waka
MS.11200.080
PS2/Waka
MS.11200.082
23.40825.001
23.40826.001
CAMERA 2M CNFA25821004591L
56.18007.494
eMarr-MI2031
Vendor/Model No.
Appendix C
User's manuals
Training materials
BIOS updates
Software utilities
For these purposes, we have included a PDF file to facilitate the problem-free downloading of our technical
material.
Also available on this website are:
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
121
122
Index
A
AC power jack 4
Advanced Chipset Configuration submenu 15
Advanced menu 13
Approved Vendor List 113
audio
line-out jack 4
microphone jack, left 4
specifications 7
AVL, see Approved Vendor List 113
display
display by model 1
E
environmental requirements 2
Ethernet
port location 4
specifications 6
Exit menu 22
expansion slots
specifications 1
exploded view 92
B
BIOS
crisis recovery disk 79
recovery 79
system passwords 19
update, Windows mode 81
block diagram 85
boot block
execute 79
Boot Options menu 21
boot sequence 21
F
Field Replaceable Unit, see FRU list 91
FRU list
exploded view 92
part number updates 91
H
hard disk drive
specifications 6
hardware
configuration utility 9
exploded view 92
FRU list 91
information display 12
model configurations 109
specifications 5
troubleshooting 75
hardware monitor 1
HDD, see hard disk drive 1
humidity specification 2
C
card reader
supported cards 1
CMOS Setup Utility
access 10
Advanced Chipset Configuration submenu 15
Advanced menu 13
BIOS Security menu 19
Boot menu 21
Exit menu 22
Integrated Peripherals submenu 16
Main menu 12
Miscellaneous submenu 14
navigation keys 11
overview 9
PC Health Status submenu 17
Power menu 18
computer stand
remove 25
connectivity
Ethernet 6
WLAN 7
D
disassembly procedures
computer stand 25
guidelines 91
mainboard 48
preparatory steps 23
processor 46
speakers 43
tools 23
I
I/O ports
listing 1
Integrated Peripherals submenu 16
K
keyboard
port 4
L
LAN port
location 4
specifications 6
M
Main menu 12
mainboard
component identification 86
remove 48
specifications 2
media storage 1
memory
check size 12
123
specifications 1, 5
microphone 3
microphone jack
left 4
Miscellaneous submenu 14
mouse
port 4
system architecture 85
system chipsets 5
system date 12
system passwords
change 20
remove 20
set 20
system time 12
system views
front view 3
left view 4
O
ODD, see optical disc drive 1
online support information 121
operating system 1
optical disc drive
location 3
specifications 6
T
temperature monitoring 17
temperature specification 2
troubleshooting
BIOS recovery 79
BIOS update 81
hardware diagnostic procedure 75
online support information 121
P
PC Health Status submenu 17
power
AC power jack 4
button/indicator 3
power management
BIOS settings 18
Power menu 18
power supply unit
supported models 7
processor
check type/speed 12
feature configuration 15
remove 46
specifications 5
PS/2 keyboard port 4
PS/2 mouse port 4
U
USB ports
bootable device 16
left 4
legacy device 16
user password 19
W
wall mount option 4
webcam
location 3
specifications 7
wireless LAN
specifications 7
R
Return Merchandise Authorization 91
RMA, see Return Merchandise Authorization 91
RTC battery
BIOS error 9
S
security features 1
Security menu 19
speakers
location 3
remove 43
specifications
audio 7
Ethernet controller 6
hard disk drive 6
memory 5
optical disc drive 6
power supply unit 7
processor 5
system chipsets 5
webcam 7
WLAN controller 7
supervisor password 19
124